tmis tourist guide course

TMIS Tourist Guide Training Programme Course Preview

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Tourist Guide Licence

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Singapore Tourism Board (STB)

Non-Renewable Temporary Occupation Licence (NRTOL)

Safe Management Measures for MICE Event

Travel Agent Licence

Apply for Tourist Guide Licence

Apply on STB

Application Details

A tourist guide is an individual who personally provides any guiding services to a tourist for remuneration.

• How do I become a General Tourist Guide? To become a licensed Tourist Guide, one has to undergo the Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course provided by SkillsFuture Singapore (SSG)?approved training providers and pass all the relevant assessments.
• What should I do if I lose my Tourist Guide Badge? If you have lost your tourist guide licence, you need to inform STB immediately and lodge a police report for the loss of licence. For the replacement of your licence, please log-on to TRUST website and apply for 'Replace Lost Licence'. An administrative fee of $20 is applicable for the replacement of licence.
• What are the conditions of renewal for the Tourist Guide Licence? For renewal of Tourist Guide Licence, the following conditions need to be met: i. Attend Mandatory Refresher Course and pass the assessment. ii. Submit assignments. iii. Attend 21 hours of Professional Development Courses iv. Submit 1 recent coloured passport size photograph. (needs to be updated) v. No outstanding Medisave liabilities or have arranged for instalment payment. vii. Valid Work Pass only required for Work Pass Holders. viii. Medical report only required for tourist guides age 65 & above. ix. To submit via TRUST before licence expires.
• How do I add another guiding language on my Tourist Guide Licence? You can sit for a Multi-Language Proficiency Test (MLPT) which the Board conducts twice a year.
• How do I update my Professional Development Course (PDC) attendance? From May 2019 onward, PDC providers will update TG's PDC attendance via TRUST .

• Our Programmes

Upcoming Courses

Scciob tourist guide training programme.

Attain the skills and knowledge to become a  licensed tourist guide with Singapore Tourism Board . 

With over 20 years of experience dedicated to the Tourist Guide (TG) training space, SCCIOB boasts a remarkable and well-established track record for delivering quality course for aspiring Tourist Guides (TGs) in Singapore.

• Trained and produced 1200 graduates
• Outstanding candidate award conferred to our graduates by Singapore Tourism Board on 8 out of 9 award ceremony

Module Content

The learning objectives of the course are to equip learners with a set of essential skills and thematic knowledge required for effective tourist guiding. Learners are to attain the 7 compulsory skills:

• Storytelling and Public Speaking
• Tour Curation and Commentary
• Religious and Cultural Sensitivities
• Tour and Safety Protocols
• Handling Difficult or Unique Tourists
• Think on your Feet (Quick Decision-Making), and
• e-Marketing.

Learners are also to attain the following key themes:

• Pre-colonial and Colonial History
• Post-Independence History and Development of Singapore
• Culture, Faith, Attire, and Cuisine
• Basics of Geographic, Economic, and Demographic Data of Singapore
• Heritage Highlights, and
• City Highlights.

These competencies are delivered through a dynamic blend of classroom training and on-the-ground field experiences, offering flexibility in the learning process. At the end of the course, the learners are to fulfil and pass all assessments and obtain the STB Tourist Guide license.

Methodology

• Classroom Training
• Classroom Practical Training
• On Site Practical Training
• On Coach Practical Training
• Design Coach routes / Itineraries
• Design Practical / Exam Itineraries
• Assessment Design (MCQ and Practical Tests)
• STB Licensing Exam

Learning Outcomes

To cultivate tourist guides with the versatility to offer culturally enriched experiences to a diverse range of tourists.

Target Participants:

Those with an interest in Travel and Tourism, as well as aspiring Tourist Guides.

Medium of Instruction:

MINIMUM ENGLISH LANGUAGE PROFICIENCY OF APPLICANT:

Academic and Language Proficiency: Applicants for the course are required to undergo a comprehensive screening process to evaluate both their academic / language proficiency and general suitability for the course.

Work Experience Required: NA

Minimum Age Required: 21

Course Schedule

Mandarin course dates & time:, course preview registration (zoom):.

Click here to register

Contact our consultant:

Click here (WhatsApp)

English Course Dates & Time:

30 Sep 2024, 9am - 6pm

Course Preview Registration:

Click here (65053845)

Course Duration: 158.75 hours Enrolment Closing Date: 7 working days before course commencement

Course Fees

Testimonials.

我参加了TG65（20240722-20240911）的中文导游培训班，感觉非常棒。不虚此行，因为老师们很辛苦为我们准备除了学院提供的资料外加丰富参考资料，辛苦的教导我们就是希望我们能够考到好成绩。当然学院职员们也辛苦为我们细心的安排课程流程，让学员们能更加轻松吸收。在上上下下的配合，我很享受这个课程的安排和成果。希望我不会辜负老师们和学院的教导和期待。谢谢！

I had the privilege of attending the English Tourist guide course at the Singapore Chinese Chamber institute of Business, and it was an incredible experience. The course was well-structured, with knowledgeable instructors who provided valuable insights into Singapore’s rich heritage and culture. The training not only enhanced my guiding skills, public speaking skills but also deepened my understanding of delivering engaging and informative tours. I highly recommend this course to anyone looking to excel as a tourist guide in Singapore.

四位老师非常认真尽责，知识经验丰富，非常喜欢他们的亲切幽默的教学方式，使我们学到了很多知识。在此感谢学校和老师的共同努力，使导游班办得越来越好。

Language & Culture

Business Studies

China Ready Programme

Corporate Training

SCCIOB caters to the learning and development needs of a wide variety of corporate staff, including government officials, industry/company leaders & senior managers, working professionals and executives.

Singapore – Where Passion is Made Possible

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• Guides Recommend
• Tourist Guides

Professional Development Course

The Society of Tourist Guides (Singapore) or STGS was started by a group of experienced trainer guides in the year 2003 and has been working closely with Singapore Tourism Board (STB), World Federation of Tourist Guides Associations (WFTGA) and other industry partners to promote the professionalism of tourist guides as the Tourism Ambassadors of Singapore.

STGS conceptualised and conducted numerous Professional Development Courses (PDC) in both English and Mandarin to help Tourist Guides refresh and update their product knowledge and guiding skills.

Below list are STB approved PDCs are for licensed tourist guides to attend for renewal of their license and not available for public.

Updated: 17 April 2023

Terms for Funding

• Trainee MUST achieve at least 75% of the training hours. For 7 PDC, 100% training hours.
• Trainee MUST pass the assessments
• Trainee MUST provide their required information in application forms accurately. In the event information provided are incorrect resulting in STGS unable to claim, STGS reserve the rights to pursue the unclaimed amount from the trainee.
• STGS reserve the right to reject any trainee that refuse to cooperate in providing the necessary documents (if any) for verification purpose.
• Our PDCs are funded by SSG. Click here for more information about SSG funding for individual.
• Company sponsored trainee must via company cheque or account & are eligible for absentee payroll. Click here for more information

Refund Policy

• No refund allowed 7 days prior to course start date
• We will forfeit amount paid if trainees fail to show up during course date without any valid reason via written email to [email protected]. Do note that taking last-minute job cannot be consider as valid reason since it means depriving another trainee of the opportunity to attend the class.
• STGS reserved the rights to cancel, postpone or amend the date and time of the PDC delivery.

Privacy Policy

• Information & documents collected are meant for use for application of SSG funding & processing of STB PDC submission in TRUST only.

• Board Of Directors
• Organisation Chart
• Achieving Quality Tourism
• Legislation
• Corporate Governance
• Invest in Tourism
• ASEAN Economic Community
• Media Releases
• Corporate Publications
• Newsletters
• Statistics & Market Insights Overview
• Tourism Statistics
• Industries Overview
• Arts & Entertainment
• Attractions
• Dining & Retail
• Integrated Resorts
• Meetings, Incentives, Conventions & Exhibitions

Tourist Guides

• Travel Agents
• Assistance and Licensing Overview
• Tourism Sustainability Programme (TSP)
• Singapore Visitor Centre (SVC) Network Partnership
• Grants Overview
• Licensing Overview
• Tax Incentives Overview
• Other Assistance & Resources Overview
• SG Stories Content Fund Season 2
• Marketing Partnership Programme
• SingapoReimagine Marketing Programme
• Singapore On-screen Fund
• Hotel Licensing Regulations
• Data College
• Trade Events and Activities
• Trade Events Overview
• SingapoReimagine Global Conversations
• SingapoRediscovers Vouchers
• Made With Passion
• Joint Promotion Opportunities
• Procurement Opportunities for STB's Overseas Regional Offices
• Product And Industry Updates
• Rental of F1 Pit Building
• Singapore Tourism Accelerator
• Sponsorship Opportunities
• STB Marketing College
• Tourism Innovation Challenge
• Harnessing Technology to Emerge Stronger Post COVID-19
• Tourism Transformation Index (TXI)
• New Tourism Development in Jurong Lake District
• International Trade Events
• Singapore Familiarization Trips
• EVA-Ready Programme
• Tourism Industry Conference
• Expo 2025 Sponsorship and Partnership Opportunities
• Virtual Influencer Open Call for Collaboration
• Students & Fresh Graduates
• Professionals
• Attractions Operator
• Business/Leisure Event Organiser
• Media Professional
• Tourist Guide
• Travel Agent

Guidelines for Platform Operators on Requirement for Travel Agent and Tourist Guide Licences

Platform operators who intend to list services relating to tours, travel or guiding services should first conduct due diligence checks to ensure that the necessary Travel Agent and Tourist Guide licence requirements are met before deciding to publish the listing.

For more information on how to do so, please refer to  STB's Guidelines for Platform Operators .

• How to become a General Tourist Guide​​​​​

Contact Information

For more information, please contact the Tourist Guides team at [email protected] or visit the Travel Agents and Tourist Guides Licensing System (TRUST) website .

About the Organisation

What industry does your organization fall within, what best describes the key intent of the project that your organisation is seeking funding for, is your organisation a singapore-registered legal entity, is your organisation an association, is the project able to achieve one or more of the following outcome.

• Increase no. of sailings to/from Singapore
• Increase no. of foreign cruise passengers to Singapore through sailings to/from Singapore
• Increase no. of pre/post nights for cruise passengers sailing to/from Singapore
• Increase capability of industry players via cruise-specific industry training programmes
• Strengthen the potential/ attractiveness of cruising in Singapore and/or Southeast Asia

Is the project able to achieve one or more of the following?

• Improve visitor satisfaction (especially foreign visitors)
• Increase footfall
• Increase revenue
• Significant branding and PR value

Is the project able to attract foreign visitors and contribute to foreign visitors' spend?

Who will be the main target audience of your project, is your project innovative and/or a new event in singapore with tourism potential, what best describes your project, does the event have proven track records in singapore or overseas, and/or growth in tourism value such as growing foreign visitorship, and/or enhancement of precinct vibrancy etc, does the project have a clear tourism focus (e.g. tourism-related trainings, tourism companies taking on capability development initiatives or technology companies creating technology products and services for the tourism businesses), what best describes your market feasibility study project.

Based on your selection, the following STB grant/s may be applicable for your project:

Please note that projects that have commenced prior to Singapore Tourism Board's offer may not be eligible for grant support. Examples where projects are deemed as having commenced include:

• Applicant has started work on the project e.g. tender has been called.
• Applicant has made payment(s) to any supplier, vendor or third party.
• Applicant has signed a contractual agreement with any supplier, vendor or third party.

Singapore - Become a Licensed Tourist Guide

• 1 Procedure
• 2 Required Documents
• 3 Office Locations & Contacts
• 4 Eligibility
• 7 Documents to Use
• 8 Sample Documents
• 9 Processing Time
• 10 Related Videos
• 11 Instructions
• 12 Required Information
• 13 Need for the Document
• 14 Information which might help
• 15 Other uses of the Document/Certificate
• 16 External Links

Procedure Edit

Apply In Person

• To become an Licensed Tourist Guide the applicant has to approach Singapore Tourism Board contact link
• Any person wanting to be a licensed Tourist Guide has to undergo the  Workforce Skills Qualifications (WSQ)  Tourist Guide (TG) Course provided by Skills Future Singapore (SSG)​ approved training providers and pass all the relevant assessments before they could be issued with a Tourist Guide licence.
• Singapore Chinese Chamber Institute of Business (SCCIOB)
• Tourism Management Institute of Singapore (TMIS)
• William Angliss Institute Pte Ltd (WAI)
• Contact link of the training centres was given in the “Office Locations & Contacts” of this page.
• The applicant needs to take lessons from any one of the training centres.
• After completion of courses the applicant needs to undergo qualification test. After successful completion of test the Singapore Tourism Board issues the license for tourist guide.
• The license fee of S$72 has to be paid to Singapore Tourist Board.

Required Documents Edit

• GCE ‘O’ Level Certificate
• Certificate of Physical and Mental fitness
• National identity card

Office Locations & Contacts Edit

Singapore Tourism Board  Tourism Court 1 Orchard spring Lane Tel: (65) 6736 6622 Fax: (65) 6736 9423​​ Email: [email protected] Contact details link Regional details link TRAINING CENTRES Singapore Chinese Chamber Institute of Business (SCCIOB) 111 North Bridge Road, #06-05/06 Peninsula Plaza, Singapore 179098 TEL: (65) 6334 1080 FAX: (65) 6337 1165 EMAIL: [email protected] Website Link Contact details link Tourism Management Institute of Singapore (TMIS) 9 Ah Hood Road #01-06 Singapore 329975 Tel: (65) 6238-8688 Fax: (65) 6238-8088 Email: [email protected] Website Link Contact details link William Angliss Institute Pte Ltd (WAI) 51 Cuppage Road, 10-14/17 Starhub Centre Singapore 229469 Tel: +65 6637 9855 Email: [email protected] Website Link Contact details link

Eligibility Edit

• 21 years of age or older.
• Possess GCE O Level Certificate with grades B4 in English or C6 in Chinese, or have obtained the WSQ ESS Workplace Literacy & Numeracy Level 6.
• Medically fit.
• Highly proficient in the language you wish to conduct your tours.
• The theory examination fee is $53.50 and the practical examination fee is $246.10 (including 7% GST)
• The fee payable for each licence is S$72.

Validity Edit

• The licence is valid for 3 years.
• Licence is renewable at the end of 3 years upon fulfilment of the required licence renewal conditions.
• The license permits you to work for any licensed travel agent or on a freelance basis.

Documents to Use Edit

Sample documents edit, processing time edit.

• Processing time of this procedure takes up to 20-30 days to complete all the formalities.

Related Videos Edit

Instructions edit, required information edit.

• Nationality
• Resident Status
• NRIC/FIN/Passport No
• Employment Pass
• Date of Birth
• Residential Address
• Residential No
• Email Address
• Educational Qualifications
• Work Experience

Need for the Document Edit

• Holders of General Tourist Guide (GTG) licence are legally allowed to conduct tours in Singapore. To qualify for the license, applicants must fulfil the minimum age and educational requirements, completed theory and practical trainings, and passed the two examinations given by the Singapore Tourism Board (STB).

Information which might help Edit

Schedule of Exams:

• Theory examinations are conducted in electronic testing mode and will be held once a month. The practical examinations are usually scheduled every March/April, July/August and November/December.
• Singapore Tourism Board may change the dates for these practical examinations. Up-to date information on practical examination dates will be published on their website.

Other uses of the Document/Certificate Edit

External links edit, others edit.

• TMIS Tourist Guide Training Programme

Diploma in Travel and Tourism

Introduction

The Diploma in Travel and Tourism is a qualification developed that equips learners with skills and knowledge to gain competence in management in the fast–changing tourism industry.

Course Objectives

Learners are required to complete a wide range of modules ranging from budget, market research, ethics, business strategies, managing change and crisis, human resource and travel operations.

Course Outlines

The course covers the following knowledge and skills areas.

• Introduction to Travel and Tourism
• Meetings, Incentives, Conventions and Exhibitions
• Tourism Marketing
• Travel Agency Operations
• Visitor Attractions Management
• Business Communications
• Financial Management
• Human Resource Management
• Tourism Research

Full Time: 6 Months

Mode of Instruction

The following methodologies will be adopted:

• Group Discussions
• Assessments
• Case – Studies
• Exercises & Activities

Certification

Upon successful completion of the course, participants will receive a Diploma in Travel & Tourism Certificate.

• Entry Requirements
• Course Fees

Entry Requirement

• 5 GCE O Levels or
• 3 GCE O Levels with 2 years of working experience

English Language Requirements:

• GCE O Levels C6 in in English Language
• WSQ Literacy and Numeracy Level 6

          - Payable Upon registration

9 Ah Hood Road #01-06 Singapore 329975 Tel:  (65) 6238 8688 Email:  [email protected]

Monday - Friday 9:00 am - 6:30 pm

Discover the Exciting World of Tourist Guiding

• X (Twitter)

Are you passionate about travel and enjoy sharing interesting stories and facts with others? If so, have you ever considered a career as a tourist guide? Being a tourist guide allows you to immerse yourself in the vibrant world of travel and tourism, while also showcasing your knowledge and passion for a particular destination. In Singapore, the tourist guiding profession is thriving, and the Tourism Management Institute of Singapore (TMIS) offers a comprehensive training programme to help you kickstart your career. The TMIS Tourist Guide Training Programme is designed to upgrade the professionalism, service, and productivity of the travel and tourism industry in Singapore. It aims to develop a community of experienced, knowledgeable, and passionate tourist guides who are committed to lifelong learning and are actively involved in the industry. By joining this programme, you will have the opportunity to enhance your skills, expand your knowledge, and become a part of a dynamic industry. The programme consists of two modules - skills and themes, providing flexibility for learners. The skills module focuses on developing essential guiding skills such as communication, presentation, and customer service. You will learn how to engage with tourists, deliver information effectively, and handle various situations that may arise during tours. The themes module, on the other hand, delves deeper into specific topics related to Singapore's culture, history, and attractions. This module allows you to specialize in areas that interest you the most, making your tours more engaging and personalized. Becoming a tourist guide in Singapore offers numerous benefits. Firstly, you get to work in a city that is known for its rich cultural heritage, stunning architecture, and diverse attractions. Singapore is a melting pot of cultures, and as a guide, you will have the opportunity to showcase the unique blend of Chinese, Malay, Indian, and Western influences that make the city so fascinating. Secondly, being a tourist guide allows you to meet people from all over the world and share your knowledge and passion with them. You will have the chance to interact with individuals from different backgrounds and cultures, enriching your own understanding of the world. The connections you make with tourists can be incredibly rewarding, as you become a part of their travel memories and help create unforgettable experiences. Lastly, the TMIS Tourist Guide Training Programme provides you with the necessary skills and knowledge to excel in your career. The training is conducted by industry professionals who have extensive experience in the field, ensuring that you receive the best education and guidance. Additionally, the programme offers a range of training programs to suit your interests and career goals, allowing you to continuously upgrade your skills and stay up-to-date with the latest trends in the industry. If you have a passion for travel, a love for storytelling, and a desire to make a difference in people's lives, then becoming a tourist guide in Singapore might be the perfect career for you. The TMIS Tourist Guide Training Programme offers you the opportunity to turn your passion into a profession and embark on an exciting journey in the world of travel and tourism. So why wait? Discover the exciting world of tourist guiding and start your journey today!

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