travel & tourism qualifications

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Please note the maximum number of courses you can apply for is 3. If you wish to apply for more please contact our admissions team .

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Travel and Tourism - Level 3 National Extended Diploma

Start Date: 2nd September 2024 Code: PFFC02085

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Duration: 2 Years Full-time Start date: 2nd September 2024 End date: 5th June 2026 Information Event: Yes

Course fee: FREE ( Eligibility criteria may apply )

Course Content

Units include:

• The World of Travel and Tourism
• Global Destinations
• The Airport Experience
• The UK as a Tourist Destination
• Work Experience in Travel and Tourism

Course Aims

A Level 3 BTEC Extended Diploma is a practical, work-related course. You learn by completing projects and assignments that are based on realistic workplace situations, activities and demands. Two of the units will be externally assessed. As well as learning about the employment area you have chosen, you will develop a range of practical skills required for employment or progression to higher education and successful development of transferable skills. It is equivalent to three A Levels which means when you have finished the course you can choose whether to get a job straight away or go into higher education first. A Level 3 BTEC Extended Diploma can be taken full-time and is equally suitable for school leavers and mature students.

Special Features

The programme is designed specifically for those intending to seek a career in Travel and Tourism. In addition to classroom teaching and in support of your studies, there will be visits to local facilities and events, talks from guest speakers and industry experts. You will also have the opportunity to partake in a four-day induction programme. This will include a trip which will aim to introduce you to the local tourism industry. In addition to a Level 3 Extended Diploma in Travel and Tourism, you may have the opportunity to complete additional qualifications in WorldHost, Aviation, Hospitality or Social Media. Essential Skill qualifications in numeracy and literacy are also available. 

Assessment Methods

There are a range of assessment types and styles suited to vocational qualifications in the sector. There are three main forms of assessment: external, internal and synoptic. All mandatory and optional units contribute proportionately to the overall qualification grade.

Applicants should have at least 4 GCSEs at Grade C, or above, or other relevant qualifications, or appropriate work experience.

Level 3 BTEC Extended Diplomas are valued by employers and higher education (universities and colleges). If you want to get a job straight away you could work in the Travel and Tourism industry in careers such as Tour and Travel Operations, Travel Agents, Airline and Airport Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc.

If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher National Diploma in Travel and Tourism Management, Tourism and Hospitality, Event Management or other related areas.

Andrea Craig

Level 3 travel & tourism.

"The Level 3 Extended Diploma in Travel and Tourism involves a lot of practical projects and assessed coursework and has given me a great foundation which I’m really looking forward to building on this at university. I’d definitely recommend this course to anyone thinking of a career in Travel and Tourism."

Coleraine --> Union Street Coleraine BT52 1QA 0333 034 8197

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Essential Skills

All full-time students at Northern Regional College have the opportunity to improve their English, Maths and ICT skills and gain qualifications. The qualification you take will depend on the qualification you already have. If you do not have a grade C or above in GCSE English, Maths or ICT, you MUST complete Essential Skills; this will form a compulsory part of your timetable. If you are planning to go on to further study (for example university), please check if a GCSE qualification (rather than Essential Skills Level 2 equivalent) is required. For those who have a GCSE grade D in Maths or English, we offer a GCSE fast-track course.

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What Are Common Qualifications Needed For Hospitality And Tourism Careers

Published: December 13, 2023

Modified: December 28, 2023

by Audre Sommers

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Introduction:

When it comes to pursuing a career in the hospitality and tourism industry, having the right qualifications is essential. This industry offers a wide range of diverse and rewarding opportunities, from hotel management and event planning to travel consultancy and culinary arts.

To excel in this field, aspiring professionals need to possess a unique blend of skills and knowledge that contribute to providing exceptional experiences for guests and customers. In this article, we will explore the common qualifications needed for hospitality and tourism careers, helping you understand what it takes to succeed in this dynamic industry.

Whether you’re just starting out or looking to advance your existing career, acquiring the right education, skills, and experience will open doors to exciting opportunities in this vibrant sector. From the front desk to the back end of operations, each role in the hospitality and tourism industry requires specific qualifications that contribute to the overall success of the organization.

So, let’s dive in and explore the qualifications needed to thrive in a career in hospitality and tourism.

Education Qualifications:

Education plays a significant role in preparing individuals for successful careers in the hospitality and tourism industry. While there are entry-level positions that may not require formal education, acquiring a relevant degree or certification greatly increases your marketability and job prospects.

For many management and supervisory roles in the industry, a bachelor’s degree is often preferred or required. Pursuing a degree in hospitality management, tourism, hotel administration, or a related field provides a solid foundation of knowledge and skills necessary for success in the industry.

These degree programs cover a wide range of topics, including hospitality operations, marketing, finance, customer service, event management, and leadership. They also often include internships or cooperative education opportunities, allowing students to gain hands-on experience in real-world hospitality settings.

However, it’s essential to note that formal education is not the only path to success in the hospitality and tourism industry. Many individuals have excelled in their careers through practical experience, on-the-job training, and professional development courses.

In addition to degree programs, there are various certificate programs available that focus on specific areas of the industry, such as culinary arts, event planning, hotel administration, and tourism management. These programs provide specialized knowledge and skills and can be a valuable asset in differentiating yourself from other candidates in the job market.

Continuing education is also crucial for professionals in this industry. As trends and technology evolve, ongoing learning is necessary to stay relevant and competitive. Attending workshops, conferences, and industry events and earning certifications in specialized areas demonstrate your commitment to professional growth and enhance your qualifications.

In summary, while formal education is not always mandatory, obtaining a relevant degree or certification greatly enhances your chances of securing higher positions within the hospitality and tourism industry. It provides you with a solid foundation of knowledge and skills, increases your marketability, and opens doors to exciting opportunities in this dynamic field.

Degree Programs in Hospitality and Tourism:

If you are looking to pursue a career in the hospitality and tourism industry, there are various degree programs that can equip you with the necessary knowledge and skills to excel in this field. These programs provide a comprehensive understanding of the industry, covering various aspects such as hospitality management, event planning, tourism marketing, and hotel operations.

Here are some of the common degree programs available in hospitality and tourism:

• Bachelor’s Degree in Hospitality Management: This program focuses on all aspects of hospitality operations, management, and leadership. Students learn about hotel and resort management, food and beverage management, event planning, customer service, marketing, and finance. The curriculum typically includes internships or cooperative education experiences to provide hands-on training.
• Bachelor’s Degree in Tourism Management: In this program, students gain an in-depth understanding of the tourism industry, including travel and destination management, tourism marketing, sustainable tourism practices, and tourism policy. They learn how to develop and promote tourism products and create exceptional experiences for travelers.
• Bachelor’s Degree in Hotel Administration: This program focuses specifically on hotel operations and administration. Students learn about front office management, housekeeping operations, revenue management, hotel marketing, and hospitality law. The curriculum often includes practical training in hotel operations to develop the necessary skills for managing a hotel effectively.
• Bachelor’s Degree in Event Management: This program is designed for individuals interested in planning and organizing events, conferences, and meetings. Students learn about event logistics, budgeting, marketing, vendor management, and creating memorable experiences for attendees. They gain hands-on experience by participating in event planning projects and internships.

These degree programs typically span four years and provide a combination of classroom instruction and practical training. Students learn from industry professionals, gain industry-specific knowledge, develop essential skills, and build a strong professional network.

Moreover, some universities and colleges also offer master’s degree programs in hospitality and tourism for individuals who want to pursue advanced positions in the industry or specialize in a specific area such as international hospitality management or tourism development.

By pursuing a degree program in hospitality and tourism, you acquire a broad range of knowledge and skills that are highly valued by employers in the industry. You develop a deep understanding of the intricacies of the industry, learn how to manage and lead teams effectively, and gain practical experience that prepares you for the challenges of the dynamic hospitality and tourism sector.

Certificate Programs:

In addition to formal degree programs, there are also certificate programs available for individuals interested in pursuing a career in hospitality and tourism. These programs offer specialized training in specific areas of the industry and are designed to enhance your skills and knowledge in a shorter timeframe compared to a full-degree program.

Here are some popular certificate programs in the field of hospitality and tourism:

• Culinary Arts Certificate: This program focuses on the culinary skills and techniques necessary for working in the food and beverage industry. Students learn about food preparation, kitchen operations, menu planning, and nutrition. A culinary arts certificate can lead to a career as a chef, sous chef, or line cook in hotels, restaurants, and other food service establishments.
• Event Planning Certificate: This program provides training on planning and executing events of various scales. Students learn about event logistics, vendor management, budgeting, and marketing. With this certificate, you can pursue a career as an event planner or coordinator, working in hotels, convention centers, or event management companies.
• Hotel and Resort Management Certificate: This program focuses specifically on the operations and management of hotels and resorts. Students gain knowledge about front office operations, housekeeping management, revenue management, and guest services. This certificate can open doors to entry-level management positions in the hospitality industry.
• Tourism and Travel Certificate: This program provides a comprehensive understanding of the tourism industry, including travel agency operations, tour planning, destination marketing, and customer service. Graduates of this certificate program can pursue careers as travel consultants, tourism coordinators, or destination marketing specialists.

These certificate programs are often offered by vocational schools, community colleges, and professional training institutes. They typically have shorter durations ranging from a few months to a year. Certificate programs are a great option for individuals who want to enhance their skills in a specific area of the industry or for those who are looking to enter the industry quickly.

While certificate programs may not carry the same level of recognition as a degree program, they provide valuable industry-specific training and can be a valuable addition to your resume. They demonstrate your commitment to professional development and can set you apart from other candidates in the job market.

It’s important to note that some certificate programs may have prerequisites or require prior experience in the industry. Additionally, some organizations offer professional certifications in specialized areas such as revenue management, event planning, or hotel operations. These certifications require passing an exam and demonstrate your expertise in a specific field.

Overall, certificate programs in hospitality and tourism are a great way to gain targeted knowledge and skills in a shorter timeframe. They provide valuable training and can help you stand out in the competitive job market, allowing you to pursue a successful career in this diverse and dynamic industry.

Language Skills:

In the hospitality and tourism industry, having strong language skills is crucial due to the global nature of the field. As a professional in this industry, you will interact with guests and travelers from different cultures and backgrounds. Being able to communicate effectively in multiple languages can significantly enhance your career opportunities and provide a higher level of service to your customers.

Here are some reasons why language skills are important in the hospitality and tourism industry:

• Enhanced Communication: Speaking the language of your guests allows you to understand their needs and preferences better. This enables you to provide personalized customer service and create a more comfortable and enjoyable experience for them.
• Building Rapport: When you can converse with guests in their native language, it helps foster a connection and build rapport. This creates a positive impression and can lead to higher guest satisfaction and loyalty.
• Breaking Language Barriers: Language barriers can hinder effective communication and lead to misunderstandings. By having language skills, you can bridge these gaps and ensure smooth interactions, improving overall guest experience.
• Upselling and Cross-Selling: Being able to communicate in multiple languages allows you to effectively promote additional services or amenities to guests. You can highlight the features and benefits in a language they understand, increasing the chances of upselling and cross-selling.
• Understanding Cultural Nuances: Language skills often come hand in hand with cultural insights. When you can communicate in a guest’s language, you also gain a deeper understanding of their cultural norms, customs, and preferences. This knowledge allows you to provide a more culturally sensitive and personalized experience.

Language skills can be acquired through formal education, language courses, immersion programs, or self-study. It’s important to focus on learning languages that are most relevant to the destinations or clientele you wish to serve.

While it may not be practical or necessary to become fluent in multiple languages, having a basic understanding of key phrases and greetings can go a long way in creating a positive impression. Additionally, utilizing translation tools and technology can also assist in overcoming language barriers.

Overall, language skills are highly valued in the hospitality and tourism industry. They enable you to provide exceptional service, connect with guests on a deeper level, and navigate cultural differences. By investing time and effort in developing your language abilities, you can enhance your career prospects and excel in this global industry.

Interpersonal Skills:

In the hospitality and tourism industry, having strong interpersonal skills is essential for building meaningful connections with guests and providing exceptional customer service. Interpersonal skills refer to the ability to effectively communicate, relate, and interact with others. These skills play a crucial role in creating positive experiences and fostering long-lasting relationships with guests and colleagues.

Here are some key interpersonal skills that are highly valued in the hospitality and tourism industry:

• Effective Communication: Good communication skills are essential for conveying information clearly, listening attentively, and understanding the needs and expectations of guests. It involves verbal, non-verbal, and written communication skills.
• Empathy and Emotional Intelligence: Being able to understand and empathize with the feelings and perspectives of others is crucial in providing excellent customer service. It involves being attentive, responsive, and demonstrating genuine care for guests’ well-being.
• Teamwork: Collaboration and teamwork are integral to the success of any hospitality and tourism establishment. Being able to work effectively with colleagues from diverse backgrounds, departments, and cultures contributes to a positive work environment and ensures smooth operations.
• Flexibility and Adaptability: The hospitality and tourism industry is fast-paced and dynamic, requiring individuals to be flexible and adaptable. Being able to handle unexpected situations, adapt to changes, and manage multiple tasks simultaneously is essential.
• Conflict Resolution: Dealing with guest complaints or conflicts requires effective problem-solving and conflict resolution skills. Being able to remain calm, listen to concerns, and find mutually beneficial solutions contributes to guest satisfaction and loyalty.
• Positive Attitude: Maintaining a positive and friendly demeanor is crucial in creating a welcoming and enjoyable atmosphere for guests. A positive attitude is infectious and can significantly enhance the overall guest experience.

Developing and honing interpersonal skills can be achieved through practice, training, and self-awareness. Participating in role-playing exercises, attending workshops, and seeking feedback from mentors or supervisors can help enhance these skills.

It’s important to remember that interpersonal skills are not only important in guest interactions but also in building relationships with colleagues and superiors. Strong interpersonal skills contribute to effective teamwork, a positive work environment, and professional growth within the industry.

Overall, possessing strong interpersonal skills is vital in the hospitality and tourism industry. These skills enable you to connect with guests, provide exceptional customer service, and work effectively as part of a team. By continuously developing and refining your interpersonal skills, you can excel in this people-oriented industry and contribute to memorable guest experiences.

Customer Service Skills:

Customer service is at the heart of the hospitality and tourism industry. To succeed in this field, it is essential to possess excellent customer service skills to ensure guest satisfaction and loyalty. Providing exceptional service goes beyond meeting basic needs; it involves creating a memorable experience that exceeds expectations. Here are some key customer service skills that are highly valued:

• Attentiveness: Being attentive and responsive to guest needs and requests is crucial in delivering excellent customer service. Anticipating and addressing their needs promptly shows that you value their experience.
• Empathy: Demonstrating empathy involves understanding and relating to the feelings and experiences of guests. It involves listening actively, showing understanding, and being sensitive to their needs and concerns.
• Patience: Maintaining patience and composure, especially in challenging situations, is essential in delivering quality customer service. Resolving conflicts calmly and patiently ensures that guests feel supported and valued.
• Problem Solving: Being able to identify and resolve guest issues efficiently is crucial in providing excellent customer service. Having strong problem-solving skills allows you to find creative solutions and turn negative experiences into positive ones.
• Product Knowledge: Being knowledgeable about the products, services, and amenities of your establishment allows you to provide accurate information and recommendations to guests. This helps in meeting their specific needs and enhancing their overall experience.
• Professionalism: Maintaining a professional demeanor and appearance instills confidence in guests and reflects positively on the establishment. It involves being reliable, punctual, and respectful in all interactions.
• Positive Language and Tone: Using positive and friendly language, as well as an upbeat tone, creates a welcoming atmosphere and helps in building rapport with guests. It conveys warmth, friendliness, and a willingness to assist.
• Time Management: Being efficient in managing time ensures that guests receive prompt and timely service. It involves prioritizing tasks, staying organized, and balancing multiple responsibilities effectively.
• Adaptability: Being adaptable to different guest preferences, cultural expectations, and changing circumstances is crucial in delivering personalized customer service. It involves tailoring your approach and communication style to best serve each individual guest.

Developing and honing customer service skills can be achieved through training, practice, and continuous self-improvement. Taking advantage of customer service workshops, role-playing exercises, and seeking feedback from guests and supervisors can help enhance these skills.

Remember, exceptional customer service is the key to guest satisfaction, repeat business, and positive word-of-mouth. By consistently demonstrating exceptional customer service skills, you contribute to creating unforgettable experiences and building a strong reputation in the hospitality and tourism industry.

Problem-Solving Skills:

In the fast-paced environment of the hospitality and tourism industry, problem-solving skills are crucial for addressing challenges and ensuring smooth operations. As a professional in this field, you will encounter various issues that require quick thinking, resourcefulness, and effective decision-making. Here are some key aspects of problem-solving skills that are highly valued:

• Analytical Thinking: In problem-solving, analytical thinking is essential for gathering and analyzing information, identifying patterns, and understanding the root cause of issues. It involves breaking down complex problems into manageable components to find viable solutions.
• Creativity: Coming up with innovative and creative solutions is important in the dynamic hospitality and tourism industry. Being able to think outside the box, consider alternative perspectives, and generate novel ideas improves the problem-solving process and leads to improved guest experiences.
• Resourcefulness: Resourcefulness involves utilizing available resources effectively to solve problems. This includes leveraging technology, collaborating with team members, and thinking creatively to find solutions within time and budget constraints.
• Decision-Making: Making sound decisions in a timely manner is crucial when faced with problems. This skill involves evaluating available options, considering potential consequences, and selecting the most appropriate course of action. It may require prioritizing conflicting objectives and embracing calculated risks.
• Collaboration: Collaboration with team members and stakeholders is often necessary in problem-solving. This involves seeking input from others, actively listening to their perspectives, and working together to find the best solution. Strong collaboration fosters a supportive and innovative work environment.
• Adaptability: The ability to adapt and adjust strategies or approaches is essential when solving problems in the hospitality and tourism industry. Flexibility allows for quick responses to changing circumstances, unexpected events, and evolving guest needs.
• Communication: Effective communication is crucial in problem-solving, as it allows for clear articulation of issues, sharing of ideas, and collaboration with others. Being able to convey information clearly, actively listen, and convey solutions to stakeholders is vital.

Cultivating problem-solving skills can be achieved through experience, training, and continuous learning. Actively seeking opportunities to solve problems, participating in workshops or seminars, and seeking feedback from colleagues or mentors can all contribute to skill development.

Problem-solving skills are highly valued in the hospitality and tourism industry, as they contribute to the effective and efficient resolution of issues. By honing these skills, you become a valuable asset to your organization, ensuring exceptional guest experiences and smooth operations.

Leadership Skills:

In the hospitality and tourism industry, strong leadership skills are essential for managing teams, driving organizational success, and creating a positive work environment. Effective leaders inspire and motivate others, provide guidance and direction, and foster a culture of excellence. Here are some key leadership skills that are highly valued:

• Communication: Effective communication is foundational to leadership. It involves clearly conveying expectations, providing feedback and guidance, and listening to the needs of team members. Strong communication skills foster trust, collaboration, and open lines of communication.
• Decision-Making: Leaders are responsible for making informed decisions that drive the success of the organization. This skill involves gathering relevant information, analyzing potential outcomes, and selecting the best course of action. Effective decision-making contributes to organizational growth and employee engagement.
• Empathy and Emotional Intelligence: Leaders who demonstrate empathy and emotional intelligence are better able to understand and connect with their team members. They recognize and value their emotions and perspectives, fostering a positive work environment and building strong relationships based on trust and mutual respect.
• Strategic Thinking: Leaders must have the ability to think strategically, seeing the bigger picture and planning for the long-term success of the organization. This skill involves analyzing market trends, identifying growth opportunities, and adapting to changing industry dynamics.
• Delegation: Effective leaders understand the importance of delegation. They trust their team members and assign tasks appropriately, empowering individuals to take ownership and develop their skills. Delegation allows leaders to focus on higher-level responsibilities and ensures the efficient completion of tasks.
• Conflict Resolution: Leaders need to be skilled in resolving conflicts and managing issues within the workplace. This involves actively listening to all parties, mediating disagreements, and finding mutually beneficial solutions. Strong conflict resolution skills foster a harmonious work environment and promote collaboration.
• Mentoring and Coaching: Good leaders invest in the development and growth of their team members. They provide guidance, offer constructive feedback, and create opportunities for learning and development. Mentoring and coaching foster employee engagement and professional growth.
• Adaptability: The hospitality and tourism industry is fast-paced and constantly evolving. Leaders need to be adaptable, embracing change, and effectively leading their teams through transitions. This involves being open-minded, flexible, and resilient.

Developing leadership skills requires continuous learning and self-improvement. Opportunities for growth include attending leadership development programs, seeking feedback from mentors or supervisors, and taking on leadership responsibilities within your organization.

Effective leaders are instrumental in driving success and creating a positive work culture within the hospitality and tourism industry. By honing leadership skills, you can inspire and motivate your team, drive organizational growth, and shape the future of your organization.

Technical Skills:

In addition to the interpersonal and leadership skills required in the hospitality and tourism industry, having relevant technical skills is crucial for success in this field. These technical skills are specific to the various roles within the industry and contribute to the efficient operation of hospitality establishments. Here are some key technical skills that are highly valued:

• Computer Proficiency: Basic computer skills are essential for most positions in the industry. Familiarity with word processing, spreadsheet, and presentation software is crucial for administrative tasks, data analysis, and communication.
• Property Management Systems (PMS): PMS software is used for managing hotel reservations, guest services, room inventory, and financial transactions. Proficiency in using PMS software is important for front desk staff, reservation agents, and hotel managers.
• Point of Sale (POS) Systems: POS systems are used in restaurants, bars, and cafes to process orders, track sales, and manage inventory. Understanding and using POS systems effectively is important for food and beverage staff.
• Food Safety and Hygiene: Knowledge of food safety regulations, proper food handling, and hygiene practices is crucial for those working in the culinary and food service industry. This ensures the delivery of safe and high-quality food to guests.
• Event Planning Software: Event planners often utilize specialized software for managing event logistics, registration, and attendee management. Proficiency in event planning software can streamline processes and enhance efficiency in event management.
• Language Skills: As mentioned earlier, language skills play a significant role in providing excellent customer service. Proficiency in multiple languages allows for better communication with guests from different regions and cultural backgrounds.
• Accounting and Financial Management: Understanding financial management, budgeting, and basic accounting principles is important for individuals responsible for managing finances within hospitality establishments. This includes tracking expenses, managing revenue, and analyzing financial statements.
• Knowledge of Travel and Tourism Industry: Having a solid understanding of the travel and tourism industry, including popular destinations, travel trends, and transportation options, is important for travel consultants and tour guides.
• Technical skills in specific areas: Depending on the role, specific technical skills may be required. These can include culinary techniques, mixology skills, audiovisual equipment operation, spa therapy techniques, or knowledge of sales and marketing tools.

Developing technical skills can be achieved through formal education, on-the-job training, attending workshops or specialized courses, and keeping up with industry trends and advancements. Employers often provide training and may require certification in specific technical areas.

Having relevant technical skills enhances your job prospects and productivity within the hospitality and tourism industry. It allows you to effectively carry out specific tasks, adapt to technological advancements, and contribute to the overall efficiency and success of your organization.

Conclusion:

The hospitality and tourism industry offers a range of exciting and rewarding career opportunities. To thrive in this dynamic field, individuals must possess the right qualifications and skills. Throughout this article, we have explored the common qualifications needed for hospitality and tourism careers.

Education qualifications, such as degree programs and certificate courses, provide a strong foundation of industry-specific knowledge and skills. These programs cover various aspects of the industry, including hospitality management, tourism marketing, event planning, and hotel operations.

Language skills, including multilingual proficiency, enhance communication and facilitate meaningful connections with guests from diverse backgrounds. Interpersonal skills contribute to fostering positive relationships and ensuring exceptional customer service, while problem-solving skills enable professionals to navigate challenges and find effective solutions.

Leadership skills are vital for managing teams, driving organizational success, and creating a positive work environment. Additionally, possessing relevant technical skills, such as computer proficiency, knowledge of property management systems, and food safety, contributes to efficient operations in different roles within the industry.

To succeed in the hospitality and tourism industry, individuals should continuously develop and refine these qualifications and skills. This can be achieved through formal education, on-the-job training, professional development programs, and open-mindedness to embrace industry trends.

By possessing the right qualifications and skills, individuals can unlock a world of opportunities in various sectors of the hospitality and tourism industry, such as hotels, resorts, restaurants, event management companies, travel agencies, and more. With dedication, a passion for service, and a commitment to ongoing growth, you can embark on a fulfilling and successful career in this vibrant and ever-evolving industry.

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Introduction to Travel and Tourism (4959)

• holiday representative
• tourist information centre assistant
• travel agent.
• Wales – please check QiW website for available funding
• Northern Ireland

Interested in delivering this qualification?

Find out more about how to become an approved City & Guilds centre or fill out our online customer application form . 

General Information

What is involved in studying this course.

These qualifications will help you develop specialist knowledge and skills such as:

• customer service
• locational geography
• providing information
• the role of the overseas representative
• package travel and tourism products and services.

This qualification is assessed in a number of ways to provide a clear indication of candidate knowledge and abilities. The types of assessments used are:

• research tasks (part of an assignment)
• short-answer questions (part of an assignment)
• practical tasks (part of an assignment)
• online e-assessments.

Is this level right for me?

What Careers Can This Lead To?

These qualifications can help you to progress in a wide range of travel and tourism roles including:

• Holiday representative
• Tourist information centre assistant
• Travel agent.

Learners can also go on to study the following related qualifications:

• Level 2 Award/Certificate/Diploma in Travel and Tourism (4976)
• Level 2 NVQ Diploma in Travel Services (4927)
• Level 2 NVQ Certificate in Tourism Services (4927).

What Is Involved With Delivering This Course?

To deliver these qualifications you will need qualified assessors - you can train internal members of staff or recruit specially.

You will also need suitable facilities to carry out the required training to enable learners to achieve industry standards.

Anyone can take this qualification. To find all the resource requirements, download the qualification handbook from the centre documents section.

Level 1 is ideal for those learners with little or no experience who wish to understand and work in the travel and tourism sector. Candidates will learn, develop and practise the skills required for employment and/or career progression. There are three sizes of qualification at this level:

• Award in Introduction to the Travel and Tourism Industry
• Certificate in Introduction to the Travel and Tourism Industry
• Diploma in Introduction to the Travel and Tourism Industry.

These comprise mandatory and optional units. Mandatory units include:

• The UK Travel Industry
• The UK Tourism Industry
• Customer Service in Travel and Tourism
• Locational Geography.

Optional units cover a range of specialisms including:

• Accessible Travel and Tourism
• Travel and Tourism Itineraries
• Worldwide Travel and Tourism Destinations
• The Role of Overseas Resort Representatives
• Providing Information on a Tourism Destination.

For a full list of units, download the qualification handbook from the centre documents section.

• Level 2 Award/Certificate/Diploma in Travel and Tourism (4876)

Level 1 Award in Introduction to Travel and Tourism Industry (4959-01)

Level 1 award in introduction to the travel and tourism industry.

• Accreditation No: 600/1096/4 This is a reference number related to UK accreditation framework
• Type: Credit based qualification This is categorisation to help define qualification attributes e.g. type of assessment
• Credits: 11 Credits are a measure of the size of the qualification
• Guided Learning Hours: 95 - 95 This is the average contact time a centre would typically commit
• Total Qualification Time: 110 The total time for the qualification
• Key Stage: Data unavailable This shows the equivalent Key Stage level.
• Last Certification: 31/08/2025 This is the last date that a certificate can be issued
• Qualification fees in the UK: £59.00 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 1 Certificate in Introduction to Travel and Tourism Industry (4959-02)

Level 1 certificate in introduction to the travel and tourism industry.

• Accreditation No: 600/1097/6 This is a reference number related to UK accreditation framework
• Credits: 24 Credits are a measure of the size of the qualification
• Guided Learning Hours: 206 - 216 This is the average contact time a centre would typically commit
• Total Qualification Time: 240 The total time for the qualification
• Qualification fees in the UK: £114.00 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Level 1 Diploma in Introduction to Travel and Tourism Industry (4959-03)

Level 1 diploma in introduction to the travel and tourism industry.

• Accreditation No: 600/1098/8 This is a reference number related to UK accreditation framework
• Credits: 37 Credits are a measure of the size of the qualification
• Guided Learning Hours: 323 - 329 This is the average contact time a centre would typically commit
• Total Qualification Time: 370 The total time for the qualification
• Qualification fees in the UK: £138.00 Our typical price is the one that is most often paid by a centre for a completed learner. Some prices are made up of multiple charging points so action like taking difference units or specialisms to complete and resitting assessments may mean the cost for some learners differs.

Here you can find all documents related to this suite of qualifications.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to  Walled Garden and visiting the Administration section of the relevant qualification catalogue page.

4959 Level 1

Assessment materials.

• 4959 Assessment pack v19 pdf 879 KB 24 Jul 2018
• 4959 L1 Answer Pack v3 pdf 254 KB 15 Dec 2022

Centre documents

• 4959-01-02-03 Qualification handbook pdf 590 KB 06 Dec 2022

Purpose and Recognition

• 60010976 L1 Cert Intro to Travel and Tourism Industry Purpose pdf 260 KB 24 Jul 2018

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Gateway Qualifications Level 2 Certificate in Travel and Tourism

• Qualification Overview
• Structure & Unit Details
• Additional Information
• Support Materials

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass/Merit/Distinction

Assessment Methods

• Portfolio of Evidence

Why choose this qualification?

The qualification has been developed following consultation with further education colleges and adult and community learning providers who requested new level 2 qualifications that were graded. It is intended primarily for learners post 16 who are interested in Travel and Tourism but have not studied Travel and Tourism at key stage 4 or who have not achieved higher grades in this subject.

The qualification may be used within a 16-19 study programme and is intended to give learners the knowledge, understanding and skills that will enable them to progress to further study in a business or related area at a higher level.

The qualification is part of a suite of graded qualifications that Gateway Qualifications has developed to complement the Suite of Skills qualifications in Travel and Tourism. The level 2 units in the qualification have the same content and pass criteria as some of the units in the Suite of Skills qualifications in Travel and Tourism but also include merit and distinction criteria.

The qualification includes an optional unit in Improving own Employability skills. This could be used with learners who are on a programme that encompasses a work placement.

Learners also have the option of completing a substantial project in an area of Travel and Tourism. This will support the development of independent learning and research skills that are essential for further study.

Rules of Combination

Learners must achieve a total of 23 credits including the completion of 2 mandatory units from Group M and the remaining credits from optional units in Group O. All the optional units are at level 2 and include sector specific units and some generic units.

Learners must achieve the two mandatory units totalling 6 credits.

Customer Service for the Travel and Tourism Industry

Understanding the travel and tourism industry.

Learners must achieve 17 credits from this group.

Airport Services

Deal with travel and tourism emergencies, effective communication for the workplace, hospitality for travel and tourism, ict for the workplace, impacts of travel and tourism on local communities, improving own employability skills, numeracy skills for the workplace, package holidays, planning for work in travel and tourism, promoting products and services, running an event, the business of travel and tourism, the role of overseas resort representatives, travel planning, travel and tourism project, uk tourism destinations, uk transport for travel and tourism, understanding airline and airport operations, visitor attractions, worldwide tourism destinations, what is the purpose of this qualification.

The qualifications are specifically targeted at level 2 learners who require stretch and challenge and they support progression to further education and study at a higher level or to further training. They also support the consolidation of key skills in literacy and numeracy and the development of independent learning in particular through the option of undertaking a project in the specific sector.

What skills, knowledge, or understanding does this qualification develop?

Learners will develop sector specific knowledge, understanding and skills together with underpinning transferable skills that support progression to a range of level 3 qualifications within the sector or related areas.

How is this qualification different from other, similar qualifications?

Learners planning to progress to level 3 should take these qualifications rather than the Skills for Suite as the addition of grading to each unit supports stretch and challenge.

What are the progression options?

These qualifications provide the additional stretch and challenge that will support learners to progress to the next level of vocational learning

What are the English and maths progression options?

The qualifications contain optional units in communications skills and numeracy. These should support learners to further develop their English and maths skills and enable them to progress to the next level.

Progression & entry requirements

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There are now two main sources for funding information, a straightforward ESFA Qualification Search and the more detailed Find a Learning Aim website.

The new Find a learning aim (FALA) service provides a search tool that you can use to check the funding status of any qualification, framework, unit, standard or T Level:

View this qualification on the ESFA’s Find a learning aim website

The Education and Skills Funding Agency search provides funding information on qualifications. It does not provide funding information for units, non-regulated activity and work placements, for this information please use Find a learning aim (FALA).

View this qualification on the ESFA Qualification Funding Search

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If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:

How to Use: Find a learning Aim

We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

The following assignments can be used to help successfully deliver our qualifications and assessments.

Assignment – Travel and Tourism – Customer Service

Assignment – Travel and Tourism – Understanding the TT Industry

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Everything You Need to Know About Becoming a Travel Agent

Here's what you should know before becoming a travel agent.

If you're someone who spends your days scanning flights , loves hotel rewards points, and in general, is a fervent traveler, you've probably wondered how to become a travel agent.

And, while it's true that living in the age of Expedia means travel agents are not as vital as they once were, people use them a lot more than you might think. Just because travelers aren't calling up an agent every time they need to book a quick flight doesn't mean they don't want to consult an expert for a big trip. This holds especially true when it comes to honeymoons or experiential trips that have a lot of moving parts — coordinating tour companies , translators, or multiple resort stays, for example. It's often easier to leave the logistics to someone else: travel agents.

You don't need a specific employment background to become a travel agent, so if you're looking for a fresh career start, that's totally OK. You have to start somewhere on your path to becoming a travel agent, and the sooner you jump in, the sooner you'll build your client base. On the other hand, if you're hoping to parlay your experience in a semi-related industry, be it marketing or hospitality, that can help because you'll have even more context for your new gig. Either way, this can be a rewarding career path (with some fun perks), so here's what you need to know to become a travel agent.

Formal Training Needed to Become a Travel Agent

While some four-year colleges, community colleges, and trade schools offer tourism certifications, it is not a requirement for those trying to become travel agents. Certificates of tourism can be very helpful, but so can previous training in marketing, hospitality, or even event planning. Ultimately, your knowledge of destinations, sales, itinerary planning, and booking software will be crucial for your career as a travel agent.

In terms of the training time you need to put in before becoming a fully-fledged travel agent, it depends. You could start your career right after high school, or you could put in one to four years to earn a certificate, associate's, or bachelor's degree in tourism. Of course, you could also change course from a related job, and morph your experience as, say, a destination wedding planner into a career as a travel agent.

Training Programs Available

You could take classes with a company like The Travel Institute to earn your certification. Not only will they teach you the basics of planning itineraries, but they'll also make sure you're learning about new cultures, world geography, and experiences you can have all over the world. They'll also help you decide what business route you want to take.

The Worst Mistakes You Can Make When Booking a Hotel, According to Experts

How to become a travel agent: the logistics.

Becoming a travel agent will likely mean starting your own business . On the plus side, it requires relatively little overhead. If you're becoming a small business owner by opening a yoga studio, for example, you will need to rent a space, deal with permits, buy supplies, build a website, and pay yoga teachers and someone to work the front desk. However, if you're starting a travel agent business, you can operate from your living room and there aren't nearly as many upfront costs.

You will have to think about what type of business you want to become. Do you want to incorporate or become an LLC? Would you rather be a sole proprietor? Incorporating takes the most effort, and is often the most expensive. Becoming an LLC is a good happy medium because it can help protect you as a business entity without having as many associated costs. Small business owners typically become an LLC to protect their personal assets. If you get sued as an LLC, someone can come after your business holdings, but can't come after your house, car, or personal savings.

If you choose to remain a sole proprietor (which doesn't require any fees or legwork), you are essentially a freelancer or independent contractor. You can be an LLC and an independent contractor, too — they aren't mutually exclusive. If you want to be an independent contractor, it likely means you're working as part of a larger host agency, which is smart to do when you're starting out as a travel agent. Down the road, you can also own a travel agency franchise. Owning a franchise might come with more overhead costs, and that would be a reason to incorporate.

If you're an independent contractor, you should know that your taxes aren't going to be as straightforward as a full-time employee's might be. You may have to start keeping track of your business expenses, as you might be able to write them off. You also might not get things like health benefits from your employer. As you plan your new career, consider sitting down with an established travel agent to ask them some logistical questions: Where do they get their health insurance? How do they keep track of their income and expenses? Do they use an accountant to do their taxes? While meeting with the travel agent, you can discuss the pros and cons of working for a larger agency, too. If you're not sure how to get in touch with other travel agents, consider using social media, like LinkedIn or even Instagram.

What to Think About When You Become a Travel Agent

Once you've secured work as a travel agent, you'll want to think about how you can earn more money and distinguish yourself from other agents. Here are three things to consider as you start your career.

Making Commissions: If you're working for a larger travel agency as an independent contractor, how do commissions work? Make sure you have this conversation early on before accepting the position. When you're starting out, you want to make sure the commission rate you're receiving is similar to the industry standard.

Growing Your Client Base: How do you make more money as a travel agent? Clients, clients, clients. You want happy customers who will return to you every time they want to book a travel experience. You'll want to keep your clients happy by finding them great deals, curating unbelievable experiences for them, and simply being great to work with.

Establishing a Niche: This is by no means a requirement for becoming a travel agent, but as you establish your career, you may want to consider focusing on a specific niche. For example, perhaps you're someone who focuses on honeymoon travel , luxury travel, or adventure travel . Your niche can help you attract clients, and it can be anything in the travel realm, as long as there's a need for it.

Related Articles

The Journal

Travel Advisor Resources

Fora’s Guide to the Best Career in Travel and Tourism

The Modern Travel Agency

Fora Travel

https://www.foratravel.com/the-journal/career-in-travel-and-tourism

Interested in a career in travel and tourism? We’re detailing the current state of travel, the various opportunities available and tips for dipping your toes in the field. 

Interested in the coolest career in travel and tourism? Skip the reading and apply to become a Fora Advisor today.

Travel careers vs. tourism careers: is there a difference?

Technically, all tourism careers can be called travel careers. But the opposite doesn’t hold up. Tourism is largely associated with leisure (and, to an extent, education) while travel can be leisurely or professional. 

What’s the job outlook for careers in travel and tourism?

Most jobs in the travel industry are on the upswing right now, so now’s a good time to start a career in travel and tourism.

Travel is currently at an all-time high

Since pandemic restrictions waned, travel has come back with a vengeance (there’s actually a term for it ). As a result, most careers in travel and tourism are thriving. 

A word of caution: seasonal travel jobs are less secure long term

No matter how popular travel becomes, seasonal jobs are not the best option if you’re looking for long-term work. 

On the flip side, most seasonable jobs in travel and tourism are only intended to be part-time. If you’re explicitly interested in a career, you’ll probably avoid seasonal positions anyway.

Want a career in travel and tourism with unmatchable flexibility? Sign up to become a Fora Advisor .

Tips for securing a career in tourism and travel

There are a few skills and tips that are broadly applicable to careers in travel and tourism. Read on for a quick breakdown.

Develop critical skills: most travel or tourism careers require excellent communication skills

At their heart, virtually all careers in travel and tourism regularly deal with people. As such, having great interpersonal skills will go a long way regardless of your career path.

Marketing skills may also be helpful if you choose a career that requires self-promotion, as with tour operators or travel advisors.

(Looking to boost your marketing skills? Fora offers extensive advisor training: we’ll teach you everything from optimizing your social media to how to build a sales funnel within a travel context .)

Learning multiple languages can be helpful

Few careers will put you in contact with so many people of different backgrounds than travel and tourism. Likewise, learning additional languages — even a few basic phrases — can make a big difference in your prospects.

Of course, this isn’t a requirement to work with a global travel agency like Fora, so consider this a boost rather than a requirement.

While traveling isn’t usually a requirement for tourism and travel careers, it can help

On one hand, having extensive travel experience can broaden your perspective, which can be beneficial to a career in travel and tourism. 

On the other hand, needing prior travel experience is one of the great myths about becoming a travel advisor . In this case, simply having a passion for travel and knowing when to lean on research tools — like Fora’s community app Forum and integrated advisor portal — is more than sufficient to be successful.

Understand industry trends

Having your finger on the pulse of the travel industry may provide helpful context for a career in travel. 

For instance, France has been the most-visited country for the past three years. Travel planners who were aware of this and conducted a little bit of extra research for France itineraries may have had an edge over competitors who weren’t as prepared. 

There are no guarantees when it comes to industry trends — that’s their nature — but simply having context for what’s going on in the business can make a difference in your career.

Network with travel and tourism professionals

Running a successful business in a vacuum is nearly impossible. Just about every career, in travel and tourism or otherwise, can benefit from networking. Not only can this be an excellent source for business, but it can help you land a career in the field in the first place.

Consider your education options

Many careers in travel and tourism are more accessible to candidates with degrees or some type of formal education.

That being said, if travel planning is appealing, you should know that Fora doesn’t require any experience or education to join. Rather, we provide all the travel agent training and travel agent certification you could need to be successful.

Interested? Apply to become a Fora Advisor .

8 options for a career in travel and tourism

There are dozens of different careers in travel and tourism, but here are a few of the more popular choices (all of which are doing fairly well at the moment).

1. Tours: operators & guides

Perhaps on the lower end of the income spectrum, tour guides in coveted destinations get to wax poetic about all sorts of subjects, from haunted houses in NOLA (see our guide to New Orleans, off the beaten path ) to old battlefields, historic castles and more.

Tour operators, the entities responsible for employing guides, tend to make a more lucrative living at the expense of working in more of an administrative role.

The former often requires extensive knowledge on the subject while the latter may be relegated to entrepreneurs and / or those with business degrees.

2. Hospitality: hotel staff & managers

Hospitality jobs — think hotels and resorts — are seeing an explosion right now in the United States.

Entry-level positions, including labor-intensive roles like housekeepers and customer-facing roles like receptionists, rarely have strict hiring criteria. But they also tend to pay on the lower end of the spectrum as far as careers in travel and tourism are concerned. 

Senior positions such as hotel managers, on the other hand, can be very fruitful careers. The trade-off, of course, is that they require a degree in hospitality or years of experience.

3: Sommeliers

Sommeliers may be an unexpected addition to our list of travel and tourism careers. But most wine tastings occur in sought-after destinations like Napa Valley, one of the best places to visit in California (see our guide to Napa hotels ), or Tuscany in Italy (read about where to stay in Tuscany ). 

This rare profession is reserved for oenophiles, however. And, perhaps just as important, it often requires plenty of experience in the industry before a livable wage is achievable, especially considering most sommeliers live in areas with a high cost of living.

4. Airlines: flight attendants & general staff

Perhaps the most widely available career in travel and tourism: general airline staff. That’s essentially everyone from security at airport doors to flight attendants on planes. Most positions require limited experience or education, if any, and most pay decent hourly wages or salaries. 

Flight attendants get to travel regularly, which is a fun perk. But the prospect of working with unruly passengers may not be appealing to all.

5. Airlines: pilots

Airline pilots enjoy one of the more enviable salaries of careers in tourism and travel. But they also require tons of specialized training and education that’s not readily accessible across the country. In fact, this requirement is partly why there are so many openings for pilots across the airline industry, despite great pay and benefits.

6. Cruises: general staff & cruise directors

One of the most grueling careers in the travel and tourism industry: cruise staff. Lower positions typically have unforgiving schedules and mediocre pay while director positions are, though often very well paid, extremely selective.

On the flip side, working on a cruise ship can be a blast, and some cruise lines allow their employees to go on shore leave (in case you wanted to check out Bahamas resorts , the most beautiful cities in Mexico …you get the idea).

(P.S. If you’re a fan of swanky cruises but aren’t necessarily jumping at the chance to live aboard, perhaps selling trips as a Virgin Voyages travel agent is the opportunity you’re looking for.)

7. Cruises: navigation, engineering & other specialists

Specialist roles on cruises are often even more selective than airlines and client-facing roles, requiring lengthy experience in adjacent fields (e.g., shipping, the military and so on). Examples might include cruise ship mechanics or engineers, ship captains and even onboard doctors. 

The pay for these travel and tourism careers is often substantial, but again, the education and experience criteria are tip-top.

8. Travel advisors

What does it take to become a travel agent (a.k.a travel advisor or travel consultant )? Compared to other top careers in travel and tourism, not much — and yet, top earners among travel advisors enjoy very generous salaries (see more about Fora travel advisor salaries ). In fact, learning how to become a travel agent is fairly straightforward — at least if you join us, as we provide all the training you need to be successful. 

It’s also one of the most flexible careers in travel, and the only major career in the field that allows professionals to operate their business as an independent entity. Not to mention you get to sell adventure and happiness to excited clients, making it a wholly enjoyable job for established advisors.

So what do travel agents do exactly? They plan trips and make reservations on their clients’ behalf. 

Interested? Sign up to become a Fora Advisor and enjoy an extensive suite of benefits unparalleled among modern travel agencies.

Career in travel and tourism FAQs

Have more questions about careers in travel and tourism? We have a few answers for you.

What career is best for traveling?

Looking for jobs where you travel — or desire an income source to fund your ventures while traveling the world ? Cruise and airline positions allow you to travel often, but considering most jobs are either low paying or have very tough requirements, these careers will only appeal to some. 

If you’re looking for a career that allows you to travel whenever you like with practically no experience or education stipulations, travel planning may be your best bet.

What’s the highest-paying job in travel and tourism? 

This is hard to answer because there is a lot of nuance involved. 

Specialist positions on cruise ships and hotel managers tend to be lucrative travel or tourism careers. Successful travel advisors make comparable income, too, though. That’s especially true for corporate and luxury travel advisors who work with more discerning clients.

(BTW: how much do travel agents make anyway ?)

Is the tourism industry right for you? Is corporate travel a better alternative?

The tourism industry isn’t for everyone, particularly for people who aren’t overly social. That being said, if you’re more interested in professional discourse, you may still consider being a corporate travel agent . There’s a different vibe to this sort of travel planning that may be more appealing to some.

Will a niche or specialization help you land a travel or tourism career?

In terms of travel planning, certainly; there are tons of different travel agent jobs . 

Beyond that, it depends on the role. For example, a niche can certainly be beneficial if you’re interested in being a tour guide or operator. But there’s no real benefit if you’re applying for a position at an airline.

Do any tourism or travel careers allow you to be fully remote?

Administrative positions within the hospitality and cruise industries allow some workers to be remote. Plus, remote travel agents have become the norm rather than the exception. 

Otherwise, most careers in travel and tourism aren’t remote (it’s pretty hard to fly an airplane from home…for now at least). 

(Looking for the best remote jobs for moms or jobs you can do remotely while traveling? Check out our guides.)

Want the best career in travel and tourism? Become a Fora Advisor

If it wasn’t obvious, our favorite career in travel and tourism is travel planning. And there are a lot of reasons to become a Fora Advisor if this path intrigues you. (Don’t take it from us,: see what our advisors have to say about it.)

If you have a passion for travel and love the idea of making your own schedule, sign up to become a Fora Advisor today.

Still on the fence? Check out more travel advisor resources below:

Is Being a Travel Agent Worth It? Fora Discuses the Pros & Cons  

How Long Does It Take to Become a Travel Agent?  

How Much Does It Cost to Become a Travel Agent? Fora Tells  

How to Become a Travel Agent Online: Fora's Full Guide  

How Do Travel Agents Get Clients? Fora's Top 5 Tips  

Everything You Need to Know about a Fora Travel Advisor Salary (and How Our Advisors Get Paid)  

How to Market Your Travel Business Like a Pro: Tips from the Experts

Are you the go-to person for travel tips?

Transform your passion for travel into your dream job. We'll set you up with everything you need to succeed as a travel advisor. From training to top-notch tech, marketing assets, community, commission tracking & payments (and more), we've got you.

Home What is the Scope of a Qualification in Travel & Tourism Australia What is the Scope of a Qualification in Travel & Tourism

What is the Scope of a Qualification in Travel & Tourism

The travel and tourism sector is a thriving representation of people’s desire to explore, learn about, and experience the world in an age of globalisation and interconnectedness. Prospective professionals interested in this subject frequently ponder what qualifications they can obtain and what opportunities may arise from holding such qualifications. This blog will discuss the scope of getting a qualification in travel and tourism.

Qualifications Australia Certifications in Travel & Tourism At the heart of any travel and tourism qualification from Qualifications Australia (QA) lies a foundation of knowledge encompassing various facets of the industry. From understanding the intricacies of destination management to mastering the art of hospitality and customer service, QA qualifications provide individuals with the educational backing required to excel in diverse roles within the sector.

One of the most exciting aspects of the travel and tourism sector is its versatility. Gone are the days when careers in this field were limited to hotel management or tour guiding. Today, the scope of opportunities extends far beyond traditional roles, covering many industries and specialisations and beyond traditional roles. From adventure and culinary tourism to event planning and travel technology, there’s something for every interest and passion within the industry. Qualifications and certifications from QA serve as passports to these diverse career paths, providing individuals with the credibility needed to thrive in their field of work.

Qualifications are also valued internationally due to the global nature of the travel and tourism sector. The skills gained in this field are transferrable to any setting, whether luxury accommodations on a tropical island, running a hostel for backpackers in a busy city, or guiding cultural excursions to historic sites. Professionals looking to travel and engage in cross-cultural engagement now have a wealth of career prospects available through QA qualifications.

Scope of Qualifications Although the scope of getting a qualification or certification in Travel and Tourism is vast, here are a few career paths listed:

• Hospitality Management: Managing hospitality is the foundation of the travel and tourism sector. A degree in this area gives one the abilities needed to supervise hotel administration, resort operations, and event organising, among other facets of lodging. Professionals can work as event coordinators, hotel managers, or guest service representatives.
• Tourism Marketing and Promotion: Attracting tourists and promoting destinations requires effective marketing. Tourism marketing includes digital marketing tactics, destination branding, and market research. People in this field who work at travel businesses, destination management companies, or tourist boards can apply for a QA certification.
• Travel Agency Operations: Travel agencies act as go-betweens for customers and service providers, making reservations, organising itineraries, and making travel plans easier. Individuals with prior work experience as tour guides, travel advisors, or travel agents can get a qualification through QA.
• Tourism Development and Planning: Sustainable tourism development is essential for cultural heritage preservation, environmental protection, and economic progress. Individuals working with governmental bodies, nonprofits, or consulting firms may be eligible to apply for a QA qualification or certification.

Emerging Trends and Specialisations In addition to traditional qualifications, emerging trends in the travel and tourism industry are shaping new areas of specialisation. These include:

• Ecotourism and Adventure Travel
• Medical Tourism Management
• Digital Tourism and Experience Design
• Crisis Management and Resilience And more.

Conclusion The scope of qualifications in travel and tourism is as diverse and dynamic as the industry itself. Whether an individual manages hotels, promotes destinations, operates travel agencies, or pioneers innovative experiences, they will find a certification or qualification from Qualifications Australia that fits and supports their existing professional experience. Visit the QA website to learn more.

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Is it possible to visit Russia as a tourist right now? (Q&A)

Who can enter Russia as a tourist?

At present, people from 80 countries can enter Russia. There are two main conditions: first, one must be a citizen of that country or have a permanent residence permit; and second - one needs to enter Russia by plane. The primary document that regulates entry during the coronavirus pandemic is Order no. 635-r (March 16, 2020), which is regularly updated. 

Some of the countries on the list include the United States, Britain, Greece, Germany, Tunisia, Israel, Japan, Armenia, Qatar, Portugal, Mexico, Croatia, Belgium, China, France, Denmark, New Zealand, Iran, Peru, Norway and Argentina. Click here for the full list. 

In the meantime, any country with which Russia currently has a travel agreement can serve as the port of departure (however, the transit country must be on the above list).

What type of visa is required?

Those who already have a valid Russian visa - and citizens of the above countries - can enter Russia using that visa. Those who do require a visa can submit their documents at the Russian consulate in their home country.

What is still not possible at this point is obtaining a unified electronic visa (a type of visa that is valid for up to 16 days, takes only four days to process and does not require submitting any documents relating to the purpose of visit). Therefore, in order to receive a regular tourist visa (valid up to six months) it is necessary to have a confirmed accommodation booking or an agreement with a travel agency.

Is a COVID test required?

Yes, PCR tests must be performed no earlier than 48 hours before arriving in Russia. The results must be printed in Russian or English (this is required even if you received a Sputnik-V vaccine shot). If you’re flying with children, they, too, must obtain a test, irrespective of age. And a form for arrivals must be filled in before entering the country.

Who is not affected by the rules? 

These restrictions don’t apply to foreigners with a valid Russian residence permit or those with close relatives. They can enter Russia from any country using any means of transportation, including by land.

They also do not apply to partially recognized republics of Abkhazia and South Ossetia, as well as citizens of Belarus (or those with Belarusian permanent residence permits), Kazakhstan and citizens of the Donetsk and Lugansk national republics. Entering by land is also possible when traveling from Mongolia or China. 

Furthermore, if Eurasian Economic Union citizens cross over by land, they don’t have to submit a coronavirus test or fill out the arrivals form. 

Is vaccination required? 

No. The QR codes required for visiting public gatherings before spring (including cafes, bars, hotels, etc.) are no longer required in the majority of regions. The same goes for various other COVID restrictions: regions have the final say, but almost all have been lifted.

What about masks?

Masks are also no longer a requirement. However, some regions still require people to wear masks in some places, including stores, pharmacies, shopping malls, movie theaters and so on. In Moscow, the rule on masks has been completely lifted, while, for example, in Kaliningrad, some places still enforce them. 

Are there any quarantine regulations in place?

No, you will not be required to quarantine on arrival to Russia. However, if you get sick in Russia, you will have to be quarantined for a period of seven days at your own expense. Those who have come in contact with infected people do not require quarantining (provided they did not contract the coronavirus). 

Important! In many countries, there are still restrictions on LEAVING for the purpose of tourism, so having a Russian visa does not guarantee you will get permission to leave your country. This must be clarified before making any trips.

The information listed here is valid as of June 1, 2022. 

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   Welcome to Moscow - the capital of Russia, its political, scientific, historical, architectural and business centre, from which power and might of the Russian state developed.

Put-in tours

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We are Sergey and Simon, a Russian and a Frenchman, both  passionate about Moscow, Saint-Petersburg and classic cars. Together, we have created Put-in tours. Our goal is to help you experience Russian culture off the beaten path. Join us onboard our classic Soviet van and let’s get rolling!

In Moscow we offer you a city tour to discover most of the city in an original way as well as a night tour to admire the lights. Our pubcrawl is ideal to explore Moscow’s night-life and have fun. If you are craving to discover Russian culture, come impress your senses during our monastery diner or join our 100% Russian Banya Excursion . The latest will also bring you to Sergiyev Posad and it’s famous monastery!

For the most extreme travellers, our shooting tour will deliver your daily dose of adrenaline whereas our tank excursion will let you ride a real tank and shoot a bazooka.

We also offer help to receive your visa , safe and multilingual airport transfers , as well as organisation services for team-building events or bachelor parties .

All our excursions (but the monastery diner) happen onboard our Soviet military vans and can be covered by our  professionnal photographer or videographer.

In Saint Petersburg

We welcome you in Saint Petersburg onboard our Soviet van to discover the imperial city with our city tour and night tour .

Continue your discovery in style! The adrenaline lovers will like our shooting tour  which brings 3 Russian weapons to the tip of your trigger finger.

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At Put-in tours, we put you in our classic Soviet vans to go explore Moscow, Saint Petersburg and Russian culture off the beaten path. Discover our Moscow city guided tour, visit Moscow by night, join our banya & Sergiyev Posad excursion, visit and dine in one of Moscow's oldest monastery or even Luzhniki stadium, before you party on our famous pubcrawl! Original and atypical tours : Shoot AK47 and a bazooka after riding on a tank with our tank & bazooka excursion ! Extreme tours: Fly a fighter jet in Moscow onboard a L-29 or L-39 aircraft!

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