• New User & User Access

UnitedHealthcare Provider Portal resources

Health care professionals get help with the UnitedHealthcare Provider Portal including login, registration, and training. Save time and learn about our provider portal tools today.

Health care professionals like you can access patient- and practice-specific information 24/7 within the UnitedHealthcare Provider Portal. You can complete tasks online, get updates on claims, reconsiderations and appeals, submit prior authorization requests and check eligibility — all at no cost without calling.

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Are you a member?

Sign in to myuhc.com .

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How do I log in to the portal?

Click the blue Sign In button at the top right of this page.

Plan ahead: New sign-in options coming soon.

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How do I register for the portal?

Health care professionals and support staff can register for portal access or view our Access and New Registration guide for step-by-step instructions.

woman sitting at a desk looking at a laptop screen

See what’s new

What can i do in the unitedhealthcare provider portal.

Use the Eligibility feature to:

  • View care plans
  • Review benefit information (copays, coinsurance, deductible amounts)
  • Check referral requirements
  • Get a digital copy of member ID cards 

Learn more in our Eligibility and Benefits Interactive Guide

Use Claims & Payments to:

  • Get an estimate using Claim Estimator to help pre-determine patient benefits, allowable service bundling and claim financials
  • Submit, look up and take action on claims online
  • Search, view and/or print provider remittance advice (PRA) documents
  • Find contracted rates within Fee Schedule Lookup

Learn more by viewing the following resources:

  • Submitting a Predetermination of Benefits (Claim Estimator)
  • Claims guide
  • Online Reconsideration and Appeal/Disputes
  • Claims Research Project guide
  • Claim Submission guide

Use the Prior Authorization and Notification tool to:

  • Check prior authorization requirements
  • Submit new medical prior authorizations and inpatient admission notifications
  • Check the status of a request
  • Make request updates (e.g., uploading required clinical documentation)

For a general overview, please review the  quick start guide.

For detailed instructions, please review the  Prior Authorization and Notification interactive guide.

Use the Referrals tool to:

  • Find referral requirements
  • Submit referral requests
  • See the status of referral requests

Learn more in our Referrals Interactive User Guide.

Use PreCheck MyScript® to:

  • Check current prescription coverage and price in real time
  • Get information on lower-cost prescription alternatives
  • See which prescriptions need prior authorization, or are non-covered or non-preferred
  • Run a pharmacy trial claim (made easier because it’s integrated directly with your EMR)

Learn more in one of the following resources:

  • PreCheck MyScript Frequently Asked Questions
  • UnitedHealthcare Provider Portal Access for PreCheck MyScript Self-Paced Course

Use Communication Preferences to make updates to:

  • Document Delivery Settings (who receives which Document Library emails)
  • Provider News Notifications
  • TrackIt Notifications

Learn more in our Profile & Settings Overview guide.

Use My Practice Profile to:

  • View, verify and attest to your demographic information
  • Make changes to current information

Learn more in our My Practice Profile interactive guide.

Use TrackIt to tackle a variety of tasks, such as:

  • View activity on all record types (e.g., prior authorizations, referrals, Smart Edits, reconsiderations and appeals)
  • Add information to a claim
  • Find and access documents
  • Set email preferences and use filters to view your own work and monitor your team’s work

Learn more about TrackIt.

Use Document Library to:

  • View and print your documents
  • Assign, manage and comment on documents using Teams View
  • Download provider remittance advice (PRAs) for up to 24 months
  • Search any 90-day period, for up to 2 years, using Advanced Search
  • Manage multiple documents at one time through Bulk Action

Learn more in our Document Library and Document Library Teams View interactive guides.

Use UHC Insights to:

  • Consolidate data from multiple sources
  • Review, analyze and act on data all in one place

Use Report Center (formerly UnitedHealthcare Reports) to:

  • Use suggestive search to start typing in the dropdown to narrow results 
  • Search by TIN only for PCP Panel Reports 
  • Corporate TIN owner when there’s only one TIN
  • Physician TIN auto selected when corporate TIN is selected 
  • Filter reports by product, type or health plan 
  • See data more easily with full-screen option 
  • View up to 60–70 reports without scrolling 

Use Onboard Pro to: 

  • Submit requests for participation with the UnitedHealthcare network
  • Add new health care professionals to your tax ID number (TIN) and group contract

Learn more:

  • Onboard Pro Interactive Guide

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Want to learn more about our tools at your own pace?

Our training and education page organizes tools by task, so you can learn to use our portal tools when it fits in your schedule. 

Chat and self-service options

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Questions? Chat with us.

Health care professionals can get real time answers to questions about a wide range of topics including:

  • Eligibility and prior authorization
  • Credentialing and onboarding
  • Technical support

Connect with us 24/7. To get started, sign in to the portal with your One Healthcare ID. Then, select the chat icon at the bottom-right corner of the page.

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Check out these other resources that make it easier to work with UnitedHealthcare.

  • Payment tools
  • Clinical tools 
  • Documents and Reporting   

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COMMENTS

  1. Provider Forms and References

    Provider Forms and References. See the provider forms and references below. Hawaii QUEST Integration Quick Reference Guide open_in_new. Obstetrical Risk Assessment Form open_in_new. Prior Authorization Forms and Resources. Synagis Enrollment Form open_in_new. Expand All add_circle_outline.

  2. PDF Hawaii authorization request for air transportation, lodging and meals

    Please attach clinical information to support any request to travel out of state. Departure city/airport: Arrival city/airport: Departure date dd/mm/yy: Return date dd/mm/yy: Medical reason for stay longer than 1 day: ... Lodging and Meals Prior Authorization Fax Request Form for Hawaii - UnitedHealthcare Community Plan of Hawaii Subject:

  3. Hawai'i UnitedHealthcare Community Plan QUEST Program

    UnitedHealthcare Community Plan QUEST Integration ...

  4. Member forms

    Member forms - UnitedHealthcare ... Member forms

  5. Provider forms

    Provider forms | UHCprovider.com ... Provider forms

  6. PDF Travel and Lodging Benefit administered by UnitedHealthcare Frequently

    A lifetime maximum is permitted for the T&L benefit administered by UnitedHealthcare. However, the T&L benefit and Optum Complex Medical Conditions/COE T&L are separate distinct benefit plans. The maximum for the UHC T&L benefits will not accumulate towards the Optum travel and lodging $10,000 lifetime maximum.

  7. Forms

    Forms - AlohaCare ... Forms

  8. PDF Frequently Asked Questions U.S. Medical Plan Travel & Lodging Benefit

    The form is available from Sabre's Team Member Support department (email: [email protected]) or by contacting United Healthcare at the customer service number on your medical ID card. Reimbursement form and receipts must be submitted within one year of the date expenses were incurred. Please note the process is subject to change based on UHC's

  9. QUEST Integration

    QUEST Integration - Hawaii Medicaid

  10. Prior Authorization and Notification

    UnitedHealthcare Community Plan Prior Authorization Hawaii - Effective Feb. 1, 2023; UnitedHealthcare Community Plan Prior Authorization Hawaii - Effective Jan. 1, 2023; UnitedHealthcare Community Plan Prior Authorization Hawaii - Effective Oct. 1, 2022; UnitedHealthcare Medicare Solutions & UnitedHealthcare Community Plan

  11. Forms

    Forms. View and download claim forms by following the link to the Global Resources Portal opens in new window and clicking on My Claims.

  12. UnitedHealthcare Community Plan QUEST Program Frequently Asked Questions

    When applying for services, potential members will need to take or mail (if available) the following documents: Pay stubs or other papers to show all family members' monthly income.; Social Security numbers for all individuals who want Medicaid (not required for children less than 6 months of age).; Papers that show family resources for all individuals who want Medicaid (for example: bank ...

  13. Member Handbook

    UnitedHealthcare Community Plan Member Handbook. Forms. Search & View all MED-Quest forms. FAQs. General frequently asked questions. KOLEA. Visit the KOLEA website for information on applying. Department of Human Services. Med-QUEST Division.

  14. myuhc

    语言协助 / 非歧视通知. # 19-11159 2/19. Register or login to your UnitedHealthcare health insurance member account. Have health insurance through your employer or have an individual plan? Login here!

  15. QUEST Integration Benefits

    QUEST Integration Benefits - Hawaii Medicaid

  16. PDF UnitedHealthcare Community Plan of Hawaii quick reference guide

    The Payer ID for UnitedHealthcare Community Plan of Hawaii is 87726. To Learn more about EDI, visit our Electronic Data Interchange site. If you have questions, contact EDI Support at [email protected] or 800-210-8315, 4 a.m.-10 a.m. HST, Monday-Friday (excluding major holidays).

  17. PDF Connecting you to better health

    Connecting you to better health

  18. Submit a claim for unexpected expenses

    Claim form. When to use. Travel medical expense claim form. Use this claim form if during your trip you incurred expenses because of injury or sickness. Trip interruption claim form. Use this form to make a claim if your vacation is disrupted and you need to change plans or end it mid-itinerary. Your interruption insurance would cover enroute meals and lodging, return fare to your home airport ...

  19. PDF QUEST Integration

    QUEST Integration | 2 | Decision Booklet 2020 QUEST Integration | 3 | Decision Booklet 2020 Choose Your QUEST Integration Health Plan Step 1: Learn About Your Choices Choosing a health plan is important. You'll get all your health care services from a single health plan. Your health plan can help you find doctors, hospitals and pharmacies.

  20. UnitedHealthcare Community Plan of Hawaii Homepage

    UnitedHealthcare Community Plan of Hawaii Homepage

  21. UnitedHealthcare Provider Portal resources

    Save time and learn about our provider portal tools today. Health care professionals like you can access patient- and practice-specific information 24/7 within the UnitedHealthcare Provider Portal. You can complete tasks online, get updates on claims, reconsiderations and appeals, submit prior authorization requests and check eligibility ...

  22. Hawai'i Medicaid

    Med-QUEST (Quality, Universal Access, Efficiency, Sustainability, Transformation) is a division of the Department of Human Services that provides healthcare benefits to Hawai'i residents who are eligible for Medicaid. The Med-QUEST Division provides health care benefits to Hawai'i residents who are eligible for Medicaid through QUEST.

  23. PDF Doctor or Facility who provided the care or services

    This includes medical, dental, vision, hearing, and foreign travel care and supplies. Check your plan materials to find out what your plan will pay for. Print your responses in black ink. Fill out a separate form for each member and each provider. Include billing statements from your doctor or supplier for each item.