norwegian excursion reviews

• Norwegian Cruise Line

NCL Excursion Reviews

By Coastalbreezes , May 16, 2016 in Norwegian Cruise Line

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Coastalbreezes

When I was deciding on what excursions to take on my upcoming cruise, I found it so helpful to read the reviews on NCL's website. Some excursions that sounded great had some terrible reviews and others enlightened me that it might be an hour catamaran ride followed by a 45 minute bus ride to get to a particular place (something I wouldn't be interested in).

One thing I did notice is that most excursions only had a few reviews (maybe a few had 10 or more but that was the minority).

Considering the thousands of people who take excursions, I was surprised that there weren't more reviews.

To those who post them, thank you. And if you do take a ship-sponsored trip, I would love to read about your experience. It really helps especially with the high cost involved for most of them.

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BirdTravels

One thing I did notice is that most excursions only had a few reviews (maybe a few had 10 or more but that was the minority).   Tracy

I am a "Top 10" shoreex reviewer on NCL.com. The majority of the reviews that I have done over the years are no longer on the NCL website. I've never tied to figure out how it all works.

I had originally assumed that between seasons, tours were removed from the website when they were no longer offered. Then when the cruise line contracts with a tour provider for the next season, they were created with no reviews. Now I just don't know.

All I can say is that there were many more reviews written than what you find on the web site.

You would be shocked at how many posters just walk aimlessly around the ports and don't venture further...so no reviews needed

Many just take a cab to the beach...which is a perfect thing to do in the Carib...so no reviews

Sent from my iPad using Forums

When I was deciding on what excursions to take on my upcoming cruise, I found it so helpful to read the reviews on NCL's website. Some excursions that sounded great had some terrible reviews and others enlightened me that it might be an hour catamaran ride followed by a 45 minute bus ride to get to a particular place (something I wouldn't be interested in).   One thing I did notice is that most excursions only had a few reviews (maybe a few had 10 or more but that was the minority).   Considering the thousands of people who take excursions, I was surprised that there weren't more reviews.   To those who post them, thank you. And if you do take a ship-sponsored trip, I would love to read about your experience. It really helps especially with the high cost involved for most of them.   Tracy

Something to remember is that when booking an ncl excursion....you are basically using the same operators that you would book if booking on your own

Price notwithstanding....it is quite likely that you won't even be able to book a particular say snorkel excursion on your own in many case as ncl has already booked the boats for their excursions

When you can find a private snorkel excursion the prices are usually very high but you are getting more time

While you can dig around to find one I myself have found it easier to do certain excursions through the ship

Fwiw the last thing I want or need is a bus tour of an island. If I book ncl tours I want snorkeling or I can just grab a cab to a beach....which btw in a place like st kitts will also get you a stop on a mountaintop to see the monkeys and where the Atlantic and Carib meet.

Any taxi driver worth their salt in st kitts knows to stop there if you are going to that part of the island

99% of the time I am cruising solo so I only take NCL excursions because I don't feel comfortable jumping in a taxi alone.

I love going to the beach and for my upcoming cruise, I was about to book a certain beach excursion when I decided to read the reviews. Most of them talked about how rocky the beach was, lots of seaweed and how the local vendors refused to leave you alone. Not my idea of fun so I nixed the idea.

Fortunately by continuing to read additional reviews, I found the perfect beach trip.

I submitted a review of an excursion in Tangier that was a bit critical - NCL never published it.

Check out the ports of call you are visiting here on CC you will get more info than you will ever find on NCL's web site. Or any one ships web site.

Or check out Trip advisor.

The posted ones are approved by NCL so not everything gets posted.

That's too bad because I would think it would help others make an informed decision. I've also written some critical (yet honest) reviews and have had both my positive and negative ones published.

99% of the time I am cruising solo so I only take NCL excursions because I don't feel comfortable jumping in a taxi alone.   I love going to the beach and for my upcoming cruise, I was about to book a certain beach excursion when I decided to read the reviews. Most of them talked about how rocky the beach was, lots of seaweed and how the local vendors refused to leave you alone. Not my idea of fun so I nixed the idea.   Fortunately by continuing to read additional reviews, I found the perfect beach trip.   Tracy

I don't actually believe you would be solo in a taxi to the beach anyway.

They usually wait until the van is full or semi full and then try to agree on a pick up time at the beach for the group

That's been our experience anyway

We get in taxi...with others whom we do not know...but who usually are agreeable to whatever beach the group wants....although you can go to any beach you want but the dispatchers know to group riders by beach preference....then....

Upon drop off at the beach the group usually agrees to a pick up time....as no one wants to miss the ship

Its all very civilized and easy

The group can agree to make sure they locate you before they leave just to be sure you don't miss the ride back

No need to stay with them at the beach but honestly just agree to meet up at agreed upon time

All pax have the same concerns so you will be ok doing this IMHO

I have to debate the NCL sanctioned excursions. Coming off the Getaway back in the end of April, this was the first time I booked third party excursions (and one NCL) for this trip. And to be honest, I did a lot of reading here (CC) and with TripAdvisor to select my excursions. The cost savings is substantial when you are a family; (I had two adults and two kids). Every NCL excursion was a budget buster and I saved at least close to $200 per excursion going third party. Each one had absolute assurances to make sure you didn't miss your boat. Many rely on reviews to maintain their business model and they know we (Americans) like to speak our mines so many won't risk a bad review.

I did Cozumel (last port) on NCL as a "last minute" selection since we had nothing planned. The cost was the highest of all the excursions.

Do your homework and have confidence that there are plenty of good third party excursions out there.

Hope this helps.

Don't forget to join your roll call and go to the Meet & Greet! Most people on the roll call have already researched/arranged independent tours (many based on Trip Advisor reviews and are looking for people to round out their groups. If the groups are full, you can contact the tour operator directly about starting another group.

We have never done a ship-operated tour, most because they are so expensive, and the groups are always sooo large! On private tours, you have smaller groups/buses, so it is easier and faster to get around/stay ahead of the ship tours.

On our most recent cruise, we met up with a couple from our M&G. The husband would go ashore as soon as the ship was cleared, survey all the tour operators selling tours, and then negotiate a price for a group of us (made up of M&G'ers and other people we met on the cruise). We ended up saving a ton of money on these private excursions, and the service was often better because the companies are smaller and more reliant on good reviews on sites such as TA.

Last three posts = great suggestions!

• 5 years later...

Has this not changed in the last 6-years?  Still no way to post a tour review (I just poked around for 20 minutes and couldn't figure it out)?  The descriptions on their reviews leaves MUCH to be desired (ex. recent "7 hour tour including Mayan ruins etc"....but 6 of it is BUS transport time). 

I guess as the seller (and profiter), they are likely not going to want any negative reviews so I suppose I am not surprised, but I never realized they were so curated.

Happycrafter123

I really wish there were reviews posted for the NCL excursions too.  Upcoming Baltic cruise, and I’ve compared prices with other tour operators, when factoring in the free at sea discount, it really is about the same price give or take a couple dollars as going with non-NCL operators, but not sure of the quality, and really don’t like the risk of missing boat…. 

Sailing12Away

Best bet is to search in the port of call forums. That's where you'll get unfiltered and honest opinions on the best (and worst) cruise-sponsored tours, as well as options for ones found via Viator or private companies.

• 1 year later...

On 5/16/2016 at 8:43 AM, BirdTravels said:   I am a "Top 10" shoreex reviewer on NCL.com. The majority of the reviews that I have done over the years are no longer on the NCL website. I've never tied to figure out how it all works.   I had originally assumed that between seasons, tours were removed from the website when they were no longer offered. Then when the cruise line contracts with a tour provider for the next season, they were created with no reviews. Now I just don't know.   All I can say is that there were many more reviews written than what you find on the web site.

do you have a place where you posted your reviews? looking for the mediterranean

littlelulu01

18 hours ago, Joan18 said: do you have a place where you posted your reviews? looking for the mediterranean

https://boards.cruisecritic.com/topic/2727265-mediterranean-ship-excursions-review/page/2/#replyForm

Not Bird travels but I posted reviews of about 14 Mediterranean ncl excursions on this review.  It was just prior to the pandemic but same excursions still on offer through ncl so you might get some ideas. 

12 minutes ago, littlelulu01 said: https://boards.cruisecritic.com/topic/2727265-mediterranean-ship-excursions-review/page/2/#replyForm Not Bird travels but I posted reviews of about 14 Mediterranean ncl excursions on this review.  It was just prior to the pandemic but same excursions still on offer through ncl so you might get some ideas. 

I remember reading your review, it was great!

19 hours ago, Joan18 said: do you have a place where you posted your reviews? looking for the mediterranean

Sorry. They were NCL reviews which are probably OBE. The pandemic cancelled our last med cruise and we have been staying closer to home since. 

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• Norwegian fjords cruise excursions: are they worth the money?

When I was planning our first cruise earlier this year, one of the thoughts that kept entering my head was whether we should be booking Norwegian fjords shore experiences with P&O Cruises or exploring ports independently. Within the shore experiences section (cruise excursions) of the company’s ‘My Holiday’ site there were many different suggestions of things to do in port, but unfortunately very few of the activities met our budget.

With limited excursions available for less than £40 per person, you can imagine my dilemma at what to do next. Do I book the most exciting excursions and take a hit to our overall trip budget? Do we board the boat without any bookings and play things by ear? Today I will show you how we navigated the many Norwegian cruise excursions on a tight budget, in the hope that it can help other first time visitors to the fjords. If you are unsure whether the excursions are worth the money, independent exploration is usually the cheaper and more flexible option, but you might miss out on once-in-a-lifetime trips further away from the port.

Before embarkation

I can only provide details for P&O Cruises, but purchases of shore experiences on this cruise line are completely refundable before you embark the ship. This gives you a great level of flexibility as you don’t have to be 100% certain that you want to go ahead with an excursion upfront. The policy was really helpful for us as we were one of the first sailings for 2022 and the return to ‘normal’ holidays.

Eleven months before our embarkation date, cruise policy stated that you needed to be on a guided trip to disembark. Initially I made bookings for all four ports: Stavanger, Olden, Alesund and Haugesund, expecting to cancel a few of them if policy changed. A month before we were due to travel I checked the guidance again and indeed things had changed; we were now able to disembark without an excursion. I cancelled the walking tours for Stavanger and Alesund, getting almost half of our excursion money back and started some research for our own separate plans.

Types of excursions available

In every port there were walking and coach tours available. There were also several water-based experiences such as boat rides to Pulpit Rock (Stavanger), kayaking on Lake Olden and a day cruise on Lake Stryn (Olden). For hikers, you could walk up Alesund’s Sugarlump Mountain or take part in various other mountain-based activities. With Norway’s rich history, there were Viking tours in both Stavanger and Haugesund and an open-air folk museum at Sunnmøre (Alesund). The most popular attraction was the Briksdal Glacier by foot and there were multiple coaches lined up to take people to the natural wonder when the ship arrived in Olden.

Olden excursion

Olden was the most remote port, located in the Jostedalsbreen National Park. The nearby Briksdal Glacier was on our must-see list so we were very pleased to secure this experience as an excursion (£59 per person). Our tickets included transport to and from the glacier and a dessert buffet at the visitor centre. This day out was the highlight of the week for me and if you are interested in the trip details, I created a whole separate article on the glacier experience .

Skudeneshavn excursion

Haugesund was the last port of our trip and we visited the city on a bank holiday. Everything shuts in Norway over Easter week and the whole of Haugesund city centre was closed. Fortunately, we were booked onto an excursion to the historic town of Skudeneshavn for the morning (£48 per person) so we weren’t going to be stuck without things to do.

Forty five minutes away by coach, Skudeneshavn or ‘Skudenes’ as it is known by locals is a preserved fishing town on the island of Karmøy. It is known country-wide for its 19th-century wooden houses and the town is a popular cruise excursion destination. Organised by P&O, the trip lasted for approximately four hours and covered the Karmøy Fisherman’s Memorial, Skudenes Museum and some free time in the town centre. The museum showcases a merchant family home in the 1800s and the exhibits were absolutely fascinating. Visitors are able to learn about family life and industry in old Norway, as well as picture life on the fjords during a bygone era. It was a great half day out on the island of Karmøy.

Were the excursions worth the money?

The Briksdal Glacier and Skudeneshavn were located miles away from the Stavanger and Haugesund ports and the included coach transportation was a huge help in getting us to the attractions. The addition of the complimentary refreshments at the glacier visitor centre and the museum entrance fee in Skudenes expanded the shore experience offerings, but not enough to fully justify the high prices. I am not sure if it would have been possible to get to either place without a pre-booked tour so logistically P&O Cruises’ tours were the best option for us, but the prices were not cheap considering how many people could fit on a coach. Briksdal’s remote location and the novelty of the experience made the £59 more reasonable, but even so this was quite a lot for two coach journeys, some tea and cake.

Even though we cancelled our P&O-organised walking tours, we saw a few groups out and about in central Stavanger . In this city and Alesund you moor up footsteps from the tourist areas. Unless you are a real history fan and interested in the commentary, I would not pay for a walking tour in either of these places. Instead, I would head straight to the tourist information building, ask the concierge for recommendations and explore using the free city map. You will save approximately £20-30 per person, be able to devise your own walking route and stroll at your chosen pace. We definitely made the right choice exploring these cities independently.

Final thoughts

Shore experiences around the Norwegian fjords are fantastic if there is an attraction you really want to see. Transport and entrance fees are completely covered for you, taking the hassle out of your trip and when you disembark the boat, all you need to do is find your tour guide. This convenience comes at a price though as the touring and cruise companies need to make some money from the day out offerings and the customer ends up paying quite a bit of money for half or full day trips.

If you are also travelling with P&O, I recommend booking excursions for each day upfront and then utilising the free cancellation policy if you change your mind. In the lead up to your holiday, why not spend some time working out how you would get to the attraction and how much the independent transport would cost. You can then decide if you are comfortable with exploring on your own and find out if you are being charged above the odds for transport and attraction fees.

Are you heading to the Norwegian fjords soon? Have you booked any excursions?

Thanks for reading my blog today.

Love Kat xxxx

Hi is it possible to send me the list of shore excursions that p&o offered for Norway with prices. we are trying to work out if we can afford it, but can’t find this info anywhere before you book. it will give us at least a ball park figure to go on. thanks

Hi Barbara,

Thanks for getting in touch. Unfortunately I don’t have access to this list anymore, as it was accessible through their booking portal. Have you tried asking in one of the P&O Cruises Facebook groups? Somebody might be able to help you there.

Have a lovely day. Kat

thank you , this was just what we were looking for as first time cruisers on this actual cruise with P and O in May. My concerns about taking the excursions are whether the number of people spoil the experiences, I would rather do them independently but it sounds as though that would be impossible and could even be more expensive I guess.

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Norwegian Cruise Line is known for its fun, laid-back ambiance and inventive "freestyle cruising" concept, which features no enforced dress codes, no fixed dining times, and a plethora of onboard entertainment and family-friendly activities. Norwegian's 19-ship fleet sails all over the world, with itineraries lasting anywhere from three to 21 days. The cruise line is also planning to add longer sailings, fewer sea days and more days in port in the winter 2024 and 2025 seasons and in the summer of 2025. Norwegian’s destinations include Alaska, Hawaii, the Caribbean, Europe, Asia, South America, Africa and more.

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Norwegian Cruise Line's ships are large mass-market ships, carrying between 1,936 and 4,266 passengers, but they also offer an element of luxury, especially in The Haven, the line’s ship-within-a-ship concept. While Norwegian's vessels can feel crowded in certain venues, such as the main pool deck and at the buffet restaurant, they maintain a ratio of approximately one staff member per every two or three passengers – even when ships are filled at double occupancy.

U.S. News Insider Tip: For time away from the kids and the crowds, look for adults-only or mostly adult venues (these vary by ship) like Vibe Beach Club, Spice H2O, Infinity Beach (Prima class ships) and Mandara Spa. If you book accommodations in The Haven (the line’s ship-within-a-ship concept), the Haven Sundeck is reserved for guests 16 and older. – Gwen Pratesi, Contributor

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No fixed dress codes

Wide variety of onboard restaurants, entertainment and activities

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Long lines may occur at dining venues and venues for evening entertainment

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• Deposits for Norwegian cruises vary by cruise length and cabin category. Final payments for all cruises must be made 120 days prior to sailing.
• Cancellation policies vary greatly by room type, cruise length and timing. All requests for refunds must be made in writing to Norwegian Cruise Line. For more information about cancellation policies, visit  ncl.com . 
• Passengers with medical issues or special needs should notify Norwegian between 90 days (for those who need an interpreter) and 45 days prior to departure. Those with service dogs must notify the cruise line at least two weeks in advance. You can call 1-866-584-9756 or email [email protected] for more information.

Before You Board

• You must provide all necessary travel documents depending on the itinerary, including a passport valid for six months after the completion of your cruise or a government-issued photo ID coupled with a birth certificate, an original certificate of naturalization or an original U.S. citizenship certificate if you are visiting non-U.S. ports of call. If your port of call requires a visa, it is your responsibility to secure it beforehand. It’s important to know that even on a close-looped cruise (a cruise sailing roundtrip from a U.S. port) if you had to depart unexpectedly from a foreign port, you would need to have a passport. Refer to NCL’s website to make sure you have the proper documentation before booking your cruise.
• You must complete your online check-in at least three days prior to sailing to view and print your eDocs. The documents will no longer be available within 72 hours of your sailing. Vaccinations may be required for travel to certain international destinations. For updated information on required immunizations, visit the Centers for Disease Control and Prevention  and  World Health Organization . 
• You should arrive no earlier than one hour before your scheduled embarkation time and should board the ship at least two hours prior to your scheduled departure time (both times will be noted in your eDocs). You can complete your online check-in and reserve your port arrival time as early as 21 days prior to your sail date. Keep in mind that check-in must be completed prior to arriving at the terminal.
• Norwegian allows cruisers to bring up to two pieces of luggage on board. Suitcases may not exceed 50 pounds each. Be sure to have luggage tags attached that are clearly marked with your name, address and contact information.
• You can pre-request shore excursions up to six months in advance of your scheduled sail date on Norwegian Cruise Line's website or by calling 1-866-625-1167.
• You can make reservations at specialty restaurants on Norwegian's website starting 90 days before you board.

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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Free airfare for second traveler scam…

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Date of experience : May 02, 2024

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Date of experience : February 24, 2024

People needs to know that this is not a…Not trusted company

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Date of experience : April 30, 2024

The cruise its self was good having…

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Date of experience : April 03, 2024

We boarded and by 2:00pm our rooms were…

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BAIT and SWITCH!

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NCL has become such a low-quality…

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They just refused to compensate

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Date of experience : March 04, 2024

Never travel with you

Where do I start? We missed 2 malgascia,the cabin was shocking,the entertainment??? Are you havin a laugh… The same act for 45 minutes each night, For the price we paid for our first cruise was £6000, And then at finding out at the end of our unpleasant and miserable unforgettable experience that we then had another £400 for services charges i.e bedding changed which we never asked for!!! Also paying the price what we paid where was the English tea bags n also you the serve the worst coffee n when we tasted the coffee we had to pay for a proper coffee at Starbucks, all inclusive you are havin a joke,Also we are getting charged for food which we are not paying

Date of experience : March 11, 2024

Think twice before NCL Encore

I was not impressed with NCL Encore or her crew. Bar staff was rude and it took forever to get drinks. Food at the buffet was ok at best. Food was better at some of the restaurants. Nester at Guest Services was HORRIBLE. Found out that the Encore is usually an Alaska ship, WHY would you use it for a Caribbean cruise. There was ONE pool (and a kids pool) for everyone. Guest shops onboard are a joke. EVERYTHING is an added fee. I did not find the ship to be "user-friendly" in gettting around.

Date of experience : March 03, 2024

Had a cruise May of 2023

Had a cruise May of 2023. We had them setup all our travel arrangement. Our flight was delay, we contact the Cruise line and travel arrangement. We lost 1600.00 because they said we canx our cruise. We tried to explain that they made our travel arrangements. Wouldn't recommended this Cruise line to anybody. Norwegian cruise line wasn't helpful at all

Date of experience : May 06, 2023

Beyond your expectation

I’d like to write a review for NCL EPIC cruise because it gave me & my wife a fantastic vacation that we’ve never experienced before. The followings are reasons based on my real situations. 1. I booked an inside cabin and requested a shower stool for myself after booking. NCL EPIC offered me beyond my expectation--- an accessible wheelchair cabin. 2. My wife forgot her coat after onboard buffet eating one night then, we got it back without any difficulty at customer service counter of NCL EPIC next morning. 3. CBP(US Customs & Border Protection) had been thinking we were overstay in the US because we entered New York by airplane and cruised with NCL EPIC for Europe next day. They were so wrong about it and I needed to correct this CBP record, in order to clean my name. NCL cruise line was very helpful on this issue as provided me with required documents after the voyage. I finally made CBP to acknowledge their mistake in Nov. 2023. In one word, choosing NCL and you got it all.

Date of experience : April 22, 2023

DO NOT BUY Trip insurance from…

DO NOT BUY Trip insurance from Norwegian Cruise line. We did and ended up having surgery before our planned cruise. Norweign uses ION insurance which denied our claim stating it was pre existing condition. Why I would schedule a 10 day cruise with lots of walking when I had a preexisting condition with my knee is beyond me....

Date of experience : December 15, 2023

SAFETY IS LACKING ON DESTINATION EXCURSIONS

We have been longtime advocates for Oceania Cruises but our most recent experience has soured us forever. We will never take another cruise on Oceania or its parent company's ships due to the apparent lack of conCern for SAFETY on destination shore excursions. We wereon a ship-based land tour and the guide never showed up so the bus driver attempted (poorly) to be guide but to do so he had to shift with the same hand he was using to hold the microphone on the very small island of Dominica with very very narrow, curvy, steep, hilly switch-back roads. It was INCREDIBLY SCARY. When I reported this to Destination Services, after reviewing for ten days, they denied any safety issues and refused to even refund our tour expense. THE LACK OF CONERN FOR PASSENGER SAFETY IS UNBELIEVEABLE!

Norwegian air promotion is worthless, and it causes you loss of free stateroom upgrade

The air promotion Norwegian offered is worthless. They put us on indirect flights which take many more hours than direct flights. Also, they can only book flights with 2 days before and after the cruise departure and arrival. With 200 dollars more, we can buy much better two round-trip flights with more flexibility. What made it even worse was that the air promotion eliminated us from free upgrade of stateroom. We ended up with paying 2 times more than the current cost of the cruise resulting from making reservation 6 months in advance. I would suggest that you should not book in advance and not use their air promotion. With this type of service, we are so disappointed at Norwegian.

Disappointing trip

On a recent Caribbean cruise we were genuinely shocked by the quality of the experience. First, the pros: Our cabin was spacious and had plenty of storage space. The service was great from all the staff with whom we interacted. Our cabin steward, Gilbert, was fantastic. Our room was cleaned every day and Gilbert was very responsive to any requests that we made. Since we ate in different places, we did not develop any relationships with particular staff. However, Alvin, a server in Tankards and Rachel the bartender in Sugarcanes were right on top of things. They knew us by name and by drink every time we stopped by their facility. Not so good things: The bathroom in our cabin had a bath tub/shower combination which was both unsafe and uncomfortable. In addition to the height of the side of the tub, there was a 3-4 inch addition to accomdate the shower door. All of our group was over 70 and two were over 80. Getting in and out of that tub was the low point of the day. Once in the tub, you could not stand with your feet side by side. The floor of the tub was so narrow that you had to stand with one foot in front of the other making it very hard to maintain your balance. All in all, the bathroom was unacceptable because of that tub. In addition, there was an ashtray permanently fixed to the wall by the toilet! How long has it been since anyone was allowed to smoke in their cabin? The food was barely acceptable. The salad bar in the buffet consisted of lettuce, tomatoes, corn, onions, ham and cheese. No veggies, no olives, no croutons, just this sad assortment. One night in La Bistro, two of our group ordered dover sole and found it to be inedible. Dry, grainy, and tasteless was how it was described. We did enjoy a few dishes in the other specialty restaurants. The lamb shank in the Italian restaurant was delicious as was the pasta. And Cagney's produced one of the best steaks I've ever had. Lunch and dinner in the Grand Pacific was hit or miss. Nothing really terrible but at best "meh" was all you could say. For breakfast some ordered the bagel and smoked salmon . Out came a half a small, dried bagel that some one put two glancing blows of cream cheese on, a few capers, virtually no tomato, and some sliced onion. We had to change the order for the bagel to two orders (so we could have a whole bagel) extra cream cheese, and a sliced tomato on the side. The portion of smoked salmon served was good and had a great flavor. Sides (other than french fries) were miniscule, maybe a tablespoon of slaw with the barbecue. Very sad state of affairs with the food generally. Communications were spotty if not nonexistant. In disembarking, for example, many of us headed to Deck 4 which had been where one left the boat for all excursions. Somehow, on disembarkation day, we needed to exit on Deck 7. Unfortunately there were no signs or staff directing people to the right deck and many of us spent too much time just trying to figure out how one got off the boat! Very disappointed with so much of this cruise that we don't think that we will use NCL again.

Date of experience : April 09, 2024

I been on two of Norwegian ships

I been on two of Norwegian ships, the Jade & the Sun. Both ships are past their life and both need to be refurbished or junked. The crew was great. The food was predicable every other day. Most of the windows & beariers around the ship was milky and could not take a picture through them. I been on two of their ships and will not waste my money on another Norwegian cruise again. I enjoyed Carnival & Royal Caribbean cruises.

Date of experience : June 09, 2023

Worst cruise line to be honest 0/10

I regret to say that my experience with this cruise line was deeply disappointing. The crew's attitude was consistently poor, with minimal effort to provide satisfactory service. Most facilities, including the bar and common areas, were inexplicably closed for the majority of the voyage. While the food was passable, it failed to make up for the overall lack of quality service. I would never recommend this cruise line to others. Glad I know now and will never step on this cheap cruise line again.

Date of experience : March 29, 2024

Delay with deposit refund

In early 2023 my wife and I booked a cruise around the Greek Islands for August 2024 on the Norwegian Epic. Due to circumstances we had to cancel the cruise. I notified them in October 2023 and was informed that I was entitled to a full refund. Today 5/4/24 I finally received the refund of my deposit in full. It took 6 months and numerous unanswered emails to get the deposit back. I'm sure that if I had not pursued this matter I would not have seen my money again. I have never in my life had to deal with the incompetence and ignorance of a company as I have in this time. I was promised in writing that the refund was being processed only to find that it was not. We plan on booking a similar cruise at a later time but it will definitely not be with Norwegian Cruise Lines.

Date of experience : April 05, 2024

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This Norwegian Cruise sailing takes you on a bucket list adventure: What it's like aboard

F or Kylie Herd, an Australian passenger on Norwegian Dawn’s Feb. 25 southern Africa itinerary, cruising has been the best way to check places off her bucket list.

“I just go with whatever cruise line has the itinerary that I want to do at the time that I’m available. It tends to be Norwegian, and when I saw that Norwegian had all these African cruises, I just thought, ‘I’m going to spend summer in Africa,’ because it’s an amazing itinerary,” she told USA TODAY.

When it comes to cruising, most Americans probably think of bopping around the Caribbean or checking out the wilds of Alaska if they’re feeling especially adventurous, but that’s really just scratching the surface. Cruise lines are increasingly offering diverse itineraries including expedition cruises to remote parts of the globe and introductory sailings to help travelers explore countries and regions they might never visit otherwise.

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Madagascar was the real draw for months of consecutive cruises on the Dawn for Herd.

“I’ve been trying to go to Madagascar for years. I always wanted to go there way before the movies ever came out. It’s one of those places that’s really difficult to get to,” she said. “When I saw Madagascar on a cruise itinerary I was like, ‘I have to do it.’ ”

Although the Feb. 25 sailing had to skip Madagascar for logistical reasons after a delay departing Mauritius, Herd said that she was able to visit the country earlier on her trip and that it was a real highlight.

Norwegian’s Africa itineraries had various changes and missed ports throughout the season. Passenger contracts give cruise lines some leeway to alter itineraries on short notice for reasons including weather or conditions on the ground that prevent ships from reaching or being accommodated safely in a scheduled port. Such changes can be especially common in regions prone to political unrest or that lack sophisticated port facilities.

Even so, Herd said she understood why passengers who missed out would be frustrated, but she encouraged her fellow travelers to keep an eye on the positive. “I understand the disappointment. I was disappointed, too, but we’re still having a great time.”

The Feb. 25 cruise still stopped at Reunion, a French island in the Indian Ocean, which has an active volcano, as well as ports in South Africa where travelers could spot local wildlife.

Safari from a cruise

Norwegian Dawn stopped at four ports in South Africa, three of which offered safari experiences as shore excursions.

▶ From Richard’s Bay, passengers could visit the iSimangasilo Wetland Park , home to elephants, rhinoceroses, hippopotamuses, zebras and other classic African big game. The park is about an hour and a half drive from the port, and Norwegian’s shore excursion included two game drives, snorkeling and a traditional South African braai, or barbecue.

Just as cruise itineraries can sometimes be subject to last-minute changes, safaris are at the whim of wild animals. Sightings are not guaranteed, but patience and vigilance are often rewarded.

▶ In Gqeberha (formerly Port Elizabeth), Norwegian Dawn’s passengers could visit Addo Elephant National Park, also about an hour and a half drive from the port.

As the name suggests, Addo is home to a huge and docile population of more than 600 elephants. These animals often congregate around watering holes accessible from well-worn safari tracks.

Even after a strong rainfall the night before the excursion, which allowed elephants to retreat into the bush and temporarily lessen their reliance on overtaxed wells, dozens of the creatures greeted visitors coming from the ship for two-hour game drives.

▶ In Mossel Bay, passengers could also access private game reserves, which often have a higher concentration of wildlife roaming free but can include animals that are not directly indigenous to the area.

Cape Town and the winelands

There’s more to Africa than safaris, and Cape Town is an especially good place to experience metropolitan life and other kinds of outdoor activities on the continent.

South Africa’s legislative capital offers excellent hiking, a great foodie culture, beautiful (if slightly chilly) Atlantic beaches, penguins and more.

For travelers willing to explore beyond the city, South Africa’s wine country is close at hand in Stellenbosch and Franschhoek, and many vineyards offer tastings and meal experiences. One Norwegian excursion took passengers to the Blaauwklippen wine estate in Stellenbosch, which is best known for its Zinfandel.

Is an Africa cruise worth it?

From a financial standpoint, a cruise around Africa can be an excellent way to explore. For American travelers, however, flights to and from the ship are often more expensive than the cruise itself.

For example, a 13-day Norwegian itinerary that begins in Cape Town on Dec. 7 and ends in Mauritius on Dec. 20 has prices that start at $899 per person for an inside stateroom, but flights can be well over $1,000 round trip. The current cheapest itinerary from Detroit, for example, is a 42-hour slog on multiple airlines via Montreal and Dubai to Cape Town. The return trip is a bit shorter, at 31 hours, also via Dubai and Montreal. That routing would cost $1,694 per person in economy as of March 18, according to Google Flights.

Logistically speaking, though, it can be much easier to book a cruise and rely on the line’s shore excursions to expand one's horizons than to coordinate one's own safari.

“With multiple diverse ports of call within one coastal continental area, our Africa voyages provide our guests the opportunity to explore lush rainforests or volcanoes, experience captivating wildlife tours, learn about the rich culture on the South African coastline, indulge in Cape Town’s incredible wine regions, and so much more,” Brian Gilroy, vice president of revenue management and itinerary planning for Norwegian Cruise Line, said in a statement to USA TODAY.

The one thing to keep in mind is that the African cruise market is less mature than the Caribbean – at many ports, there just aren’t comparable facilities to handle big ships. That doesn’t mean the cruises can’t or don’t happen, just that sometimes the operation is a little less fluid than the well-oiled Miami machine.

“Our 11- and 12-day cruises start and end in either Cape Town, South Africa, or Port Louis, Mauritius, and include an overnight stay in one of those magnificent cities, giving our guests the chance to fully explore what these regions offer. The variety of adventures our guests can experience in these destinations are endless, which makes for a truly unforgettable cruise experience," Gilroy said.

Travelers may be more likely to encounter a hiccup on their Africa cruise, but that’s all part of traveling to a new and exciting place. A missed port or an extra sea day can be a great time time to take stock, focus on the highlights, enjoy the experience of unlocking a new destination, and maybe take another sip of the wine your onboard sommelier recommended.

Just take a page out of Herd the Australian’s book. Despite some schedule changes, she said, “I’ve loved every single thing.”

The reporter on this story received access to this sailing from Norwegian. USA TODAY maintains editorial control of content.  

Zach Wichter is a travel reporter based in New York. You can reach him at [email protected]

This article originally appeared on USA TODAY: This Norwegian Cruise sailing takes you on a bucket list adventure: What it's like aboard

• Guided tour

Moscow at Night: City Sightseeing Tour by Car/Bus

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When the Sun begins to set, the myriad lights and firefly-like cars buzzing around on the wide highways see Moscow burst into life. This unreal sight is best enjoyed from the height of the capital’s famous viewpoints, Moscow in the evening is truly, truly spectacular. We invite you with pleasure to see the magic of Moscow under the bright night lights!

On this tour, you can expect to see incredible views and the magical transformation sunset has on Moscow’s most iconic buildings, the highlights of which being:

• The Cathedral of Christ the Saviour is a more solemn yet festive sight with its dimly lit lanterns.
• Basil's Cathedral’s fun and colourful onion domes give off the aura of a mysterious castle, growing out of the darkness of the imposing State Duma building nearby.
• The spectacularly illuminated Bolshoi Theatre and the Alexander Garden walkway, itself painted in a whimsical pattern of shadows.
• The legendary Lubyanka Square, steeped in secrecy; just its hearing its name after dark is enough to trigger goosebumps, given its murky past.
• The House on the Embankment, where old legends are revived and ghostly silhouettes lurk.
• The Russian State Library, where vague shadows have been seen flickering in its windows. Who knows, could this be the legendary bibliologist Rubakin protecting the works of literary art that lie within its walls?
• Incredible views from the height of the observation deck at Sparrow Hills. The candle-like skyscrapers of "Moscow-City" shoot into the night in a blaze of glorious light, all reflected back to the observer by the dark waters of the Moscow River. Lest not forget the blood-red fountains on Poklonnaya Hill! An absolutely fantastic spectacle which cannot be seen by day.

Our expert guides will share one thousand and one interesting stories about the aforementioned and other sights, whilst at the same time detailing the vast history of our beautiful capital, past and present.

Come with us and treat yourself to an unforgettable experience amongst the bright lights if Moscow!

The cost of an excursion with a personal guide for 1 person

Meeting point We'll pick you up at your hotel

St. Basil's Cathedral

House on the Embankment

Cathedral of Christ the Saviour

Vorobyovy Hills

Poklonnaya Hill

Moscow-City

Alexander garden

Russian State Library

Bolshoi Theatre

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Moscow Tours & Travel Packages 2024/2025

Our 60 most popular moscow trips. compare tour itineraries from 45 tour companies. 308 reviews. 4.7/5 avg rating., popular moscow tours.

St Petersburg & Moscow in Style - Winter

• Explore the majestic St Petersburg & Moscow on private city tours
• Admire the rich Russian history, art and architecture
• Travel to Moscow on a highspeed train
• Enjoy the local cuisine in stylish restaurants

Lower Volga Voyage

• Visit magnificent Red Square and Kremlin and examine the collection at theKremlin’s State Armory.
• Experience Russia’s diverse musical traditions at lively folk music performances
• Explore Volgograd, the site of the decisive battle of World War II’s eastern front

Volga Dream Russian River Cruise

St Petersburg & Moscow in Style - Summer

White Russian - 7 days

• Discover Moscow's UNESCO-listed Red Square, home to spectacular St Basil’s Cathedral, Lenin's Mausoleum and the historic GUM Department store
• Explore the grounds of Moscow's mighty Kremlin, with its numerous governmentbuildings, gold-domed cathedrals and the giant tsar bell
• Celebrate New Year's Eve in Moscow!
• Take in the highlights of St Petersburg including a guided tour of the exquisite Church on Spilled Blood, Peter & Paul Fortress and Cathedral
• Take a guided tour of the remarkable Hermitage Museum at the Winter Palace

Vodka Shot - 6 days

• Explore the beautiful city of St Petersburg, including the exquisite Church on Spilled Blood, Peter & Paul Fortress and Nevsky Prospekt
• Marvel at the dazzling array of art and exhibits in the world-famous Hermitage Museum, at the Winter Palace in St Petersburg
• Discover a lavish residence of the tsars on a day trip to Catherine Palace at Tsarkoe Selo (winter: mid-October to April) or Peterhof Palace and gardens (summer: May to mid-October)
• Take in the highlights of the capital on a walking tour, visiting Moscow's famous Red Square, home to the historic GUM Department Store, Lenin’s Mausoleum and spectacular St Basil’s Cathedral
• Take a guided tour of the Moscow Kremlin, Russia’s political power house. Stroll around the grounds of this fortified complex, visit the Kremlin's cathedrals and see the mighty Tsar Bell

Route of the Romanovs - 10 days

• Learn about the last days of the Romanovs in Yekaterinburg, visiting the sites where Tsar Nicolas II and his family were assassinated and buried
• Straddle two continents at the famous obelisk Europe/Asia border marker in Yekaterinburg
• Experience the Trans-Siberian railway on an overnight train journey from Moscow to Yekaterinburg

New Year's in Moscow - 9 days

• Visit Catherine Palace at Tsarkoe Selo on Christmas Day and marvel at the incredible Amber Room
• Spend a night in Novgorod, an ancient city by the Volkhov River - explore the kremlin, cathedral and other sights and enjoy a traditional Russian banya (sauna)

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• Visit historic Novgorod, an ancient city which straddles the Volkhov River. Explore the attractive riverside kremlin and experience a traditional Russian banya (sauna)

The Snowball - 6 days

• Visit Catherine Palace at Tsarkoe Selo and marvel at the incredible Amber Room

Mood for Moscow - 4 days

• Head underground to visit a Stalinist-era Soviet Bunker on an optional excursion
• Stroll to the vibrant Izmailovo Market, which lies behind the walls of an ancient Kremlin, and shop for an array of souvenirs

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some hotels could have been better

It was jam packed with every place I wanted to go and see. I especially love my photo of us setting out on the night time river cruise in St Petersburg and the Peter...

I really did not buy much and what I did buy was small gifts for others .

Johanna-Marie

Good hotels, some better than others. Interesting itinerary

Too rushed. Optional tour rather too short

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• Moscow Tours

Our 20 Best Moscow Tours of 2022

Join us on an unforgettable tour to Moscow, the capital of Russia. Imagine visiting Red Square, St. Basil’s the Kremlin and more. Moscow is one of Europe’s most vibrant cities and one of Russia’s most historical. All of our tours to Moscow are fully customizable and can be adjusted to fit any budget. Our most popular tours are listed below. Please click on the tour details to learn more or contact us for more information about our Moscow tours using the form at the side of the page. You can also schedule a call with one of our Russian travel specialists to learn more.

Classic Moscow

This is our most popular Moscow tour that includes all the most prominent sights. You will become acquainted with ancient Russia in the Kremlin, admire Russian art in the Tretyakov Gallery, listen to street musicians as you stroll along the Old Arbat street, and learn about Soviet times on the Moscow Metro tour.

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PRIVATE TOUR

A Week in Moscow

This tour is a perfect choice for those who wish to get to know Moscow in depth. One of the highlights of this package is the KGB history tour which gives an interesting perspective on the Cold War. You will also have time for exploring the city on your own or doing extra sightseeing.

Weekend in Moscow

This tour is a great way to get acquainted with the capital of Russia if you are short of time. You will see all the main attractions of the city, the most important of which is the Kremlin - the heart of Russia. The tour starts on Friday and can be combined with a business trip.

Group Tour Moscow Break by Intourist

Russia's capital has so much to offer, from the Kremlin and the Metro to the Old Arbat street and the Tretyakov Gallery. Besides these sites, you will also visit a fascinating country estate which today is quite off the beaten path, Gorky Estate, where the Soviet leader Lenin spent the last months of his life.

Kolomenskoye Tour with transport

The history of Kolomenskoye stretches back for centuries. In 1380, Dmitri Donskoi’s army passed through Kolomenskoye on their way to the Kulikovo battlefield, and it was...

Tours by car

Kremlin, Red Sq., Cathedrals & Armory Tour

The Kremlin is truly a fascinating structure, at the same time it is an ancient tower, the city’s former military fortification, a palace, an armory, the sovereign treasury...

Walking tours

Kremlin, Red Sq., Cathedrals, Armory, Diamond Fund Tour

Old Arbat walking tour

You will be told of the street’s interesting history and view the street’s artisan culture. You will also have the opportunity to view and purchase souvenirs from the...

Tour to Sergiev Posad with transport

Considered by some to be the Russian Vatican, Sergiev Posad is the temporary residence of the Patriarch of the Russian Orthodox Church. The Trinity St. Sergius Monastery (Lavra)...

Tour to Kuskovo with transport

The Kuskovo Estate often called the Moscow Versailles due to its perfectly preserved French park, is an example of an 18th century, luxurious Moscow summer residence. Its history...

Tour to Tsaritsyno with transport

The Tsaritsyno Estate is located in the southern part of Moscow. The estate was constructed for Catherine the Great by the Russian architects Bazhenov and Kazakov in a romantic...

Moscow Metro and Old Arbat Tour

The Moscow Metro is one of the largest and most grandly built metro systems in the world. It was meant to be a showcase of the Soviet Union’s achievements for both the Russians...

Vodka Museum Tour with transport (excursion and vodka tasting)

Vodka is an important component of Russian life, an element of national identity and everyday culture. We invite you to visit the Vodka Museum and feel the atmosphere of long-gone...

Mikhail Bulgakov Apartment Museum

This apartment museum located close to Patriarch Ponds became the prototype of the "bad apartment" described in the novel "The Master and Margarita." Currently the museum's...

Kremlin, Red Sq., Cathedrals & Diamond Fund Tour

The State Museum of Lev Tolstoy Tour

Take this opportunity to learn more about the Russian writer Lev Tolstoy. During the visit to the museum you will see part of a vast collection of exhibits connected to Tolstoy...

Novodevichy Convent Tour with transport

Tour of the Novodevichy Monastery. Founded in 1524 by Grand Prince VasiliIoanovich, the original convent was enclosed by fortified walls and contained 12 towers. The structure...

City Tour with Visit to St. Basils & Red Sq. with transport

Panoramic City Tour. This Moscow tour is a great start to your trip and the best way to get acquainted with many of the city’s major highlights. Our professional guide will...

City Tour of Moscow

Head to the heart of Moscow with a professional guide on a 4-hour private walk through the city center. See Tverskaya and Old Arbat streets, Theatre Square with the world-famous...

Moscow Metro walking tour

Kremlin, Red Square and Cathedrals Tour

KGB Tour with transport

This is a very interesting and insightful tour. You will visit places connected with Stalin’s terror - a time of great repression and fear. You will be shown monuments to...

Soviet and Post-Soviet Moscow Tour

The tour begins with a drive or walk down Tverskaya Street – a Soviet masterpiece. In the years of Soviet power, Tverskaya began to undergo a transformation: it was widened...

Tretyakov State Gallery Tour

This world-famous gallery contains masterpieces of Russian art beginning in the 10th century up until today. You will view exquisite Russian icons and paintings from the 18th and...

Jewish Heritage of Moscow Tour

This tour offers a detailed look into the history and present-day life of the Jewish community of Moscow. On the tour, you will visit sites connected with the cultural and religious...

Vodka Museum Tour with transport (excursion only)

Lena, our guide in Moscow was excellent. She was very knowledgable and could answer any question we had for her. We liked that she could pick up on our interests and take us places we might not have thought of to go. When we realized that one of the places we had chosen to see would probably not be that interesting to us, she was able to arrange entry to the Diamond Fund and the Armoury for us. Riding the Metro with Lena was a real adventure and a lot of fun. In Saint Petersburg we found Anna well versed in the history of the Tsars and in the Hermitage collection. Arkady in Veliky Novgorod was a very good guide and answered all of our questions with ease. Novgorod was perhaps a long way to go for a day trip, but we did enjoy it. Vasily was a great driver to have and kept us safe with good humour and skill. We enjoyed ourselves so much, my daughter says she is already planning to return. We would both have no hesistation to recommend ExpresstoRussia to anyone we know.

Just wanted to let you know that My grandson Bruno and I couldn´t have been more pleased with our week in Moscow (6/15 - 6/21). We were absolutely enchanted with the whole experience, including getting lost a couple of times in the Metro during our free time. Although both our guides (both Eleanas) were excellent, I would particularly commend the first one (she took us to the Tatiakov, the KGB tour, and to that beautiful cemetery where so many great Russian artists, authors, composers, musicians, militarists, and politicians are buried). Her knowledge is encyclopedic; and her understanding of today´s Russia as a product of its past was, for us, truly enlightening. I will be taking another tour in Russia, with my wife, within the next two or three years. I will be in touch with you when the time comes. Meanwhile, I will refer you to other potential visitors to Russia as I meet them.

Tours to Moscow

Our Moscow tours are land only meaning that you arrange your own air travel to Russia and our expert staff meets you at the airport and handles everything else from there. Our online Airline Ticket booking system offers some of the most competitive rates to Russia available on the web so if you need tickets, please visit our Russian air ticket center . Rest assured that you will be taken great care of on one of our Moscow tours. Express to Russia has a fully staffed office in Moscow that will help to make your visit fun, informative and unforgettable. Please remember that of all these tours are private and can be adjusted to your taste. You can add, replace or skip some sights; you can add more days to the package or cut the tour short. Our specialists will be glad to help you create the tour of your dreams!

Moscow, a City Like No Other

Moscow is Russia’s largest city with a population of between 12 and 13 million. It is also Europe’s largest city and when you visit Moscow, you can feel it. The layout and architecture of the city is eclectic, ranging from crooked, ancient streets and alleyways to wide, bustling boulevards, from medieval churches to Stalin skyscrapers and to modern, glass buildings towering over everything and of course in the center of it all is the Kremlin and the magnificent Red Square. Moscow is also home to a fantastic, efficient and very beautiful metro system – each station having its own special design. In fact, Express to Russia’s Moscow metro tours and excursions are some of our most popular attractions that we offer. On our Moscow tours, you will see this and more.

Moscow Tours centering on Russian History

Moscow has a long and interesting history and has been the capital of Russia in many of its different iterations – capital of the Grand Duchy of Moscow , the Russian Empire and of course the Soviet Union (who could ever forget the Soviet Union?). Moscow, was founded in the 12th century by Prince Yuri Dolgaruki (Yuri of the long arms – he really did have long arms!). From that time on, it was home to the Russian Tsars until Peter the Great moved the capital to St. Petersburg in 1703. The city has survived invasions and sieges from the Mongols, the Tartars, the Poles, Lithuanians and Napoleon but has always persevered. Our Moscow tours will enlighten you on this great history and give you insights into Muscovites and their unique culture. Our Moscow tours show you what the city is like today but also brings to life the past. Moscow never seems to sleep and is bursting with energy. A Moscow tour with Express to Russia is truly the best way of getting to know Russia’s largest and most vibrant city.

Frequently Asked Questions From Our Travelers

What is the best time to visit moscow.

Any time of year is fine depending on what you plan to do. Summertime is pleasantly warm, ideal for exploring the city and its vibrant atmosphere, but Moscow will be much busier and accommodation is more expensive. Winter can be quite cold but beautiful nonetheless, and this is unproblematic if you intend to spend most of your trip in museums and galleries. There are also various festivals and events organised throughout the year. For more information about the best time to visit, read our guide

How many days are enough in Moscow?

If you plan your itinerary strategically and aren’t averse to a packed schedule, you can cover Moscow’s main sights over a long weekend. Most popular attractions are in the city centre, and the Moscow Metro allows you to cover much ground in a small amount of time. Ensure that your accommodation is fairly central and book tickets in advance, so that you can make the most of your days. For an informative and well-organised day out, check out our Moscow day tours with options to suit all interests.

Do they speak English in Moscow?

As Russia’s capital city, tourists are well accommodated in Moscow. There should be English-speaking staff in restaurants, bars, hotels, shops and attractions in tourist hotspots, and there are also English-speaking tourist police. Transport services have English translations on their maps and English announcements via intercom; alternatively, order taxis from the Yandex Taxi app (Russian Uber), though it’s unlikely that your taxi driver will speak English. If you get stuck and cannot communicate, it’s fine to use Google Translate.

Is it safe to travel to Moscow?

It is no less safe to travel to Moscow than to any European city if you exercise common sense and look after your belongings. As with every city some regions can be more unsavoury than others, but no tourist attractions are located there. The traffic in Moscow is notorious, so exercise caution when crossing roads. Do not take unlicensed taxis; book in advance or take public transport, which is widespread and perfectly safe. If you encounter any problems, look for the special tourist police who can help you. For more information, read our guide about staying safe in Russia .

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