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Narita Airport: A Complete Guide to the Terminals

NAVITIME TRAVEL EDITOR

One of the largest airports in Japan, Narita International Airport is the main gateway for many visitors to the country. It’s divided into three terminals , each of which has their own services and facilities. These include baggage storage and courier delivery services, as well as shuttle buses and tourist information centers. To help you negotiate this sprawling airport, we’ve put together a guide of recommended shops, restaurants and services (including prices and fares) so you can plan your visit and pass your transit time effectively.

■Shopping Guide

Tokyo shokuhinkan omotasedokoro 東京食賓館 おもたせ処 (terminal 1, 4f).

Tokyo Shokuhinkan Omotasedokoro

If you want to stock up on Japanese-style confectionery, head to popular souvenir shop , Tokyo Shokuhinkan Omotasedokoro , on level 4F. It sells a range of KitKat flavors that are unique to the airport, including hakuto,melon&mascarpone, with 10-pack boxes costing 1,620 JPY. Alternatively, grab a souvenir pack of ramen that can easily be cooked when you return home, with instructions in English, Chinese and Korean. Boxes contain six serves of ramen and cost 1,080 JPY. Opening hours: 7:30 - 20:30

Hakuto,melon&mascarpone flavored KitKat

Souvenir pack of ramen

Tokyo2020 Official Shop (Terminal 1, 4F)

Tokyo2020 Official Shop

Also on level 4F of Terminal 1 is an Olympics official shop for the Tokyo 2020 where you can find a range of limited-edition and official merchandise. Shop for caps, t-shirts and other Olympic-themed souvenirs, with this store the first one of its kind inside the Narita International Airport. Opening hours: 9:00 - 17:00

MUJI to Go Mujirushiryohin 無印良品 (Terminal 1, 4F)

If you’re after functional travel items, such as neck cushions , stationary or a passport case , head to the MUJI to GO store on the fourth floor of both Terminal 1 and Terminal 2. They sell a range of daily necessities like travel toiletry bottles and useful travel gadgets that are designed to make life that little bit easier, all with a simple Japanese aesthetic. Opening hours: 7:00 - 20:00

Observation Deck (Terminal 1, 5F)

Observation Deck

The fifth floor of Narita International Airport’s Terminal 1 is home to the Observation Deck , which offers incredible views across the 4,000-meter-long runway. Watch the airplanes taking off and landing right in front of you or capture all the action through an opening that enables easy photography. Opening time: 6:30 - 21:00 (from 7:00 October to March)

Yoshinoya 吉野家　(Terminal 2, 2F)

If you’ve got a late-night flight, consider eating at Yoshinoya - a 24-hour restaurant that’s renowned for its beef bowls . It’s located on the 2nd floor of Terminal 2 and is also a popular breakfast option, with a traditional menu of rice, miso soup and a side dish. Yoshinoya’s beef bowls cost 420 JPY for a medium serve and there’s an English menu to help with ordering dishes and drinks. Opening hours: 24 hours

Pokemon Store (Terminal 2, 4F)

Pokemon Store

Also on the 4th floor is an official Pokemon Store where you can browse a range of official merchandise from this much-loved Japanese animation. Shop for children’s souvenirs or limited-edition Pikachu goods, including plush cabin attendant toys and Pilot Pikachus with NRT stitched onto their coats. Badges, bags, mugs and handkerchiefs are also for sale, with sample Pokemon cookies sometimes available to try. Opening hours: 8:00 - 20:00

Cafe & Dining N’s Court (Terminal 2, 4F)

Cafe & Dining N’s Court

Feeling hungry? Head to this large food court, N’s Court , that has seating for over 200 people where you can dine on traditional Japanese dishes or cuisine from around the globe . It’s divided into a dining area with tables, counter stools and a relaxed lounge so you can find the space you need to refuel. And there are power outlets that you can use to charge your phone. Opening hours: 6:45 - 21:30

Air BicCamera　(Terminal 2, 4F)

Air BicCamera

Situated on the 4th floor of Terminal 2, this appliance store, Air BicCamera ,sells a wide range of electronic products if you need a last-minute device. Pick up smartphone cables or mobile batteries , as well as SIM cards , audio systems and hair styling appliances . Whatever you might need when traveling, BicCamera has you covered. Opening hours: 7:30 - 21:00

Tokyo Tonkotsu Base Made by Ippudo (Terminal 2, 4F)

Tokyo Tonkotsu Base Made by Ippudo

This ramen restaurant on the 4th floor is straight out of Tokyo, with delicious noodle dishes produced by the popular ramen shop Hakata Ippudo . Tonkotsu refers to a style of ramen that’s made using pork stock, with a large variety of noodle dishes (such as miso and soy sauce) to select from. Stop in to try their Hakata-style thin noodles in a richly-flavored soup, with a bowl of ramen costing between 700-800 JPY. Opening hours: 7:30 - 21:00

Tatsu Sushi　(Terminal 3, 2F)

Tatsu Sushi

For authentic Edo mae sushi, this restaurant on the 2nd floor of Terminal 3, Tatsu Sushi ,is the place to head. It forms part of the sprawling food court, which is the largest at the Narita International Airport, and its California roll (918 JPY) is particularly popular among foreign tourists. You can opt to eat at the counter or grab-and-go if you’re after a snack for your flight. Opening hours: 5:30 - 22:30

Miyatake Sanuki Udon 宮武讃岐うどん (Terminal 3, 2F)

Miyatake Sanuki Udon

Another popular option in the Terminal 3 food court is Miyatake Sanuki Udon , which uses noodles from the long-established factory in Sanuki - the home of udon noodles. Sanuki noodles are renowned for their texture and made using only the best wheat, with a dashi stock that’s made from dried sardines caught in the waters of the Seto Inland Sea. Browse their delicious menu and select your favorite tempura item as a topping. Opening hours: 4:00 - 21:00

■Near Narita International Airport

Shisui Premium Outlet

Shisui Premium Outlet mall is just 20 minutes’ drive from the Narita International Airport if you want to do some shopping while waiting for your flight. Buses depart from the 1st floor of Terminal 1 and Terminal 2 throughout the day, with tickets costing 350 JPY and bought on board. If you buy a round-trip ticket, you’ll get a discount coupon to use at the outlet mall. Keep in mind that it can get busy on weekends but it’s usually quiet on weekdays. Opening hours: 10:00 - 20:00 (until 19:00 on weekdays during February)

Aeon Mall Narita

Also near the airport is the Aeon Mall Narita - another shopping destination that you can access during layovers. A short walk from the mall is a Mega Don Quijote , a discount store that sells a whole range of products. Be aware that buses only run from the airport to Aeon Mall Narita around once an hour, so always check the schedule to make sure you don’t miss your flight. Bus tickets cost 250 JPY one way and they depart from the 1st floor of Terminals 1 and 2, with the journey taking around 25 minutes. Opening hours: 10:00 - 22:00

■Services Guide

Visitor Service Center

On the 1st floor of Terminal 1 is Visitor Service Center ,the largest service center at airports in Japan catering to foreign tourists. They can arrange everything from hotel bookings to theme park tickets and transportation services , as well as offering a wealth of information about sightseeing in Japan with services in Japanese, English and Chinese. If you’re transiting between flights, they can also arrange a transit tour . Location: Terminal 1, 4F Opening hours: 8:00 - 20:00

Transit tour

JR East Travel Service Center

If you’re planning on traveling around Japan by rail, then the JR East Travel Service Center on B1F is the place to go. Not only can you purchase tickets for JR trains in Honshu but you can also chat with their friendly staff about the best rail pass for you if you’re traveling beyond Tokyo. If you’ve already purchased a Japanese rail pass online, then the JR East Travel Service Center is the place to redeem your order and pick up your pass. There’s also plenty of information about popular tourist spots available in a variety of different languages to help you plan your trip. In addition to their service center at Terminal 1, there’s an additional office serving Terminals 2 and 3. Location: Terminal 1, B1F Opening hours: 8:15 - 19:00

9h Nine Hours

9h nine hours

This capsule hotel, 9h nine hours , on B1F in Terminal 2 is a great option if you’re looking for a night’s rest, without having to leave the Narita International Airport. It’s both accessible and reasonably priced at around 4,900 JPY per night, with separate rooms for men and women. If you’re just after a short nap, you can book in for a few hours or pay to use just the shower facilities (towels and toiletries are available) if you want to freshen up. Keep in mind that the capsule hotel does book out during busy periods, so an advance reservation is recommended. You can book online or by telephone for accommodation, however, the shower facilities must be paid for in person using cash or by credit card and used within an hour. Location: Terminal 2 B1F, Multistory Car Park P-2 Access difficult to understand,so please check the 9h nine hours official site . Opening hours: 24-hour reception

Baggage Storage

There are various different agencies that offer a baggage storage service at Narita International Airport, including GPA , JALABC and QL liner . Each has counters in Terminal 1 (1F and 4F) and Terminal 2 (1F and 3F) where you can deposit your luggage and pay a fee depending on its size. A small bag is around 300 JPY per day and a medium bag around 500 JPY while large luggage is around 800 JPY . Travelers should be aware that there is no baggage storage service at Terminal 3 but there are coin lockers available or you can use the counters in Terminal 2. Location: Terminal 1 1F , 4F Terminal 2 1F , 3F Opening hours: Each counter has its own hours.

Baggage Delivery Service

If you’re departing from the Narita International Airport but want to send your luggage direct from a hotel or sightseeing destination, you can take advantage of the baggage delivery service . It’s also available on arrival if you want to send baggage directly to a particular destination and not have to transport it yourself. They use professional shipping companies that will handle your baggage lightly and ensure it arrives in good condition. There are sending counters on the arrival floors of Terminals 1 and 2, as well as receiving counters on the departure floors. If you’re flying into Terminal 3, please use the counters in Terminal 2. You can send your luggage directly from the Tokyo SkyTree , Tokyo Station and the Disney Hotels in the morning and have it arrive after 4 pm on the same day at the airport counters. Alternatively, you can send it from a Seven Eleven , FamilyMart or Lawson convenience store in the Kanto area two days before your departure (if dropped off by 5 pm) and receive it after 7 am at the airport counters on your day of departure. Different stores and sightseeing spots use different shipping companies and the prices vary depending on the size of baggage and distance it will travel. A suitcase around 140 centimeters in length will cost around 2,000 JPY to be couriered in the Kanto area. You can also send your luggage to destinations outside of Tokyo but always check at the counter to ensure the service is offered in your preferred area. Location: Sending counters Terminal 1, 1F ／ Terminal 2, 1F Receiving counters Terminal 1, 4F ／Terminal 2, 3F Opening hours: Each counter has its own hours

Wi-Fi Rental Service

There are numerous places throughout the Narita International Airport where you can rent a Wi-Fi service or purchase a SIM card to use in your mobile phone while traveling abroad. Wi-Fi rental services are available without reservation, provided they still have stock available. Counters are found in Terminal 1 (B1F, 1F and 4F) and Terminal 2 (B1F, 1F and 3F) in the area before passing through security. For more on Wi-Fi rental service, please see our guide here: Narita Airport : Best Wi-Fi and Prepaid SIMs in Japan Location: Terminal 1 B1F,1F,4F／Terminal 2 B1F,1F, 3F Opening hours: Each counter has its own hours.

■Access Guide

Narita International Airport

Terminal 1 Terminal 1 can be accessed from the Narita Airport Station , which is located between the terminal building and is shared between East Japan Railway Company (JR East) and the private railway operator Keisei Electric Railway. Free shuttle buses connect each of the terminals at the airport and are the best way of getting around. Shuttle buses depart from Terminal 1’s bus stop 6 on level 1F every 10 minutes for Terminal 2 and Terminal 3, and you should allow around 10 minutes for the journey. Terminal 2 Terminal 2 can be accessed from the Narita Airport Terminal 2 Station , with free shuttle buses connecting to Terminal 1. Shuttle buses depart from the 1F bus stop 8 and 18 every 10 minutes and you should allow around 10 minutes for the journey. Shuttle buses also connect to Terminal 3 every five minutes and the journey takes around three minutes. Alternatively, you can walk between Terminals 2 and 3 in around 10 minutes . Terminal 3 Terminal 3 is also accessed from the Narita Airport Terminal 2 Station, with free shuttle buses connecting to Terminal 1 from level 1F and taking around 10 minutes. Shuttle buses also connect to Terminal 2 every five minutes and the journey takes around three minutes. Alternatively, you can walk between Terminals 2 and 3 in around 10 minutes . The shuttle bus is free and runs every 5 to 10 minutes, making it the best way for moving between terminals!

Free shuttle buses

Narita Airport - Karuizawa Bus by Goryo Bus

Update date：2024/05/05

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JRailPass.com » Japan Travel Blog » Narita Express: Tokyo Airport transfer with the JR Pass

Narita Express: Tokyo Airport transfer with the JR Pass

April 17, 2024

The Narita Express – also known as N’EX – is the most convenient Tokyo city transfer from and to Narita International Airport, which hosts most of the overseas flights to Japan.

This limited express train service is fast, reliable and punctual, and you can ride it for free with your Japan Rail Pass. Find out all the travel details in this post.

Narita Express is a Limited Express train, provided by JR East. To access the train, the desired seats must be reserved in advance (valid for JR Pass holders as well). You can do this easily at any of the following locations:

• Narita Airport Stations (Terminal 1 and 2-3)
• Japan Railways ticket offices
• Travel service centers
• Reserved seat ticket machines

Important note : Passengers with no seat reservations will not be allowed to board any of the N’EX trains. Please, make sure to reserve your seat before boarding. Furthermore, all passengers must follow the instructions and seat indications, written on their reservation ticket.

You may find it interesting to read our article How to get from Narita Airport to Tokyo .

Narita Express trains

Similar to most trains, Narita Express uses a separate railway, which means traffic never blocks it. The train offers beautiful views to and from the city, as the airport is located outside of Tokyo area .

Snack cars inside the trains pass by at regular intervals , offering tasty and affordable Japanese appetizers and drinks. Facilities on the train are well maintained and spotless – in the true Japanese spirit.

Narita Express trains offer luggage space and areas where you can lock your bags. Each separate seat provides a rather large seating area, which can also be used for placing your all luggage just before you. Overhead compartments above each seat are also available.

Narita Express map

The N’EX has two stops in Narita Airport, Terminal 1 and Terminal 2-3. The routes are   marked in red on the following map.

Narita Express stations

After leaving the 2 stations at the airport, the Narita Express stops at Tokyo Station and many major districts and cities in the region, including Shinagawa, Shibuya, Shinjuku and Yokohama.

The main Narita Express stations include :

• Narita (town)
• Tokyo Station
• Hamamatsucho (connection with Haneda Airport via Tokyo Monorail)

Travel times and schedules

N’EX trains take approximately:

• 1 hour to get from and to Tokyo Station (first stop city center)
• 1 hour and 15 minutes to Shibuya Station
• 1 hour and 20 minutes to Shinjuku Station.

The service operates 27 trains daily , which allows for the regularity and punctuality of the service. All N’EX trains anew their journey from Tokyo or Narita Airport every 30 minutes .

Please refer to the JR East schedules page to check the latest schedules from and to Narita Airport.

Narita Express tickets

There are two types of N’EX tickets : for Standard and Green Cars (First Class, similar to the Japan Rail Standard and Green class tickets). The price for each class is different (detailed below). However, the standard seats are extremely comfortable and spacious.

All N’EX seat reservations are available for free to any Japan Rail Pass holder. The airport transfer service is part of the many benefits the JR Pass has to offer. Holders can reserve a seat at any JR ticket office in Narita Airport, before boarding the train and without any additional payment.

Moreover, there is no limitation to the number of times a JR holder can use Narita Express, whereas other transportation cards like SUICA , are not valid for the service.

Book your Japan Rail Pass now

Keep in mind that the Keisei Skyliner  service, an alternative transportation from Narita Airport to Ueno Station, is also not included in the JR Pass.

Prices without the JR Pass

For all other cases, the single-trip prices of N’EX are the following:

Terminals 1, 2 and 3 to:

• Tokyo Station – 3,070¥ / 3,840¥ Green Class (GR)
• Shinagawa – 3,250¥ / 4,020¥ GR
• Shibuya – 3,250¥ / 4,020¥ GR
• Shinjuku – 3,250¥ / 4,020¥ GR
• Ikebukuro – 3,250¥ / 4,020¥ GR
• Omiya – 3, 840¥ / 5,380¥ GR
• Yokohama – 4,370¥ / 6,640¥ GR
• Ofuna – 4,700¥ / 6,970¥ GR

Round-trip ticket fares are usually around 33% off two single trips. Please refer to JR East page for further information.

Original cover photo by Nanashinodenshaku @ Wikimedia

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Hello! We are planning a trip to Japan, and will purchase the 14 day JR pass. Would we be able to;

1) Use a JR pass on the N’EX from Narita to Shinjuku? 2) If so, where can we make reservations?

Many thanks, Kristin

Hi Kristin! Yes, the N’EX is fully included in your Japan Rail Pass and will take you straight from Narita Airport to Shinjuku Station. Please note seat reservation is mandatory to board the Narita Express. To do so you will just need to take your Exchange Voucher and your passport to any JR Ticket Office (Midori-no-madoguchi), spread through all Japanese train stations and main airports. Happy travels!

We are arriving at Narita Airport from Australia in March 2020 and staying right near Shinagawa Station. We will be in Japan for a few weeks which includes a cruise. At the end of our holiday we would like to catch a train from Yokohama cruise port back to Narita Airport. What would it cost us for 2 Adults Narita to Shinagawa one way and 2 Adults Yokohama to Narita Airport one way and which trains do we catch?

Hi, My group of 13pax will be arriving at Narita Airport on 28/12/2019. Following is my schedule in Japan:- – 28/12/2019 – 1/1/2020 (5 days) (Arrive @ Narita Airport, Stay @ Shin Kamagaya, planning to visit Tokyo, Shibuya, Shinjuku, Yokohama, Hakone and Kanazawa) – 1/1/2020 – 5/1/2020 (4 days) (Leaving Tokyo for Nagoya on 1/1/2020, travelling around Nagoya, Gifu and returning home from Chubu Airport on 5/1/2020).

May I know whether whether the following routes are possible with the 7-day JR Pass:- – Narita to Shin-Kamagaya (vide JR Pass, NEX Express line) – Travelling around Tokyo, Hakone, Yokohama, Shibuya and Shinjuku (Which train to board) – Travel from Tokyo Station to Nagoya Station (Which train to board) – Travel from Nagoya Station to Chubu Airport (to separately purchase tickets to board for Meitetsu Railways)

Please advise. Million thanks. Kathleen

Hi, I am planning for my trip to Japan in Dec, and will be getting the JR Tohoku pass. Can i make seat reservations for the NEX (Narita – Tokyo) and Tokyo – Sendai Shinkansen in advance from outside of Japan? Thanks.

Hi, is anyone able to explain the steps requires/extra cost for getting back to narita with an nex round trip ticket?

I remember two years ago i had some difficulty getting back into the airport as apparently there was an additional fee i was to pay before arriving back at narita?

Hello. We are landing in Narita airport and going to Shizouka. Would we be able to use JR Pass to get from the airport to Shiouka? If so, what lines should we use? Thank you!

Hi Ben! The Tokaido Shinkansen connects Tokyo with Shizuoka. Upon arrival to Narita Airport, you may take the Narita Express to central Tokio and once there take your train to Shizuoka from either Tokyo or Shinagawa Stations. Happy travels!

I am travelling with my brother to Tokyo (Narita Airport) for a 9-day trip. Current travel plan are Tokyo (2 nights), then Kyoto (2 nights), then back to Tokyo (4 nights). I am unsure on how to get around in Tokyo, but assume the subway/skyline are the best way to get around. Are these included in the JR Pass?

Would you recommend a JR Pass for us?

Yes, the JR subway lines in Tokyo are included in the JR Pass, as well as the Narita Express which connects Tokyo to Narita Airport, but not the Keisei Skyliner. For your itinerary, the 14-day JR Pass would be a great fit.

Happy travels!

I want to book the roundtrip NEX promo. On the way back to Narita (from Tokyo Station), how do I book my reserved seats on NEX?

Hi, my visit to Japan will be a 8 day trip. Plan to purchase the 7 day pass. on my last day, can I still use (book) the Narita express for free since i have JP pass. (arrive Japan on the 7th morning and leaving on the 14 evening).

Hi Gigi! The Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 7th, the exact expiration time will be midnight on day 13. On 14th your Japan Rail Pass won’t be valid and hence you won’t be able to travel making use of it. Happy travels!

Hi! I just want to inquire. If I have already JR Pass and I will ride Narita Express. Can I book my seat reservation on the spot? For example, we will arrive on April 6, 11:35AM. We can reserve seat for the N’Ex departure at 12:00PM? Thank you!

Hi Elaine! Yes, once your Japan Rail Pass is exchanged you will be able to book your seat in the next NE’X available. Happy travels!

Hello, I am going on a trip that will cover 15 calendar days. If I want to use the JR Pass to ride the Narita Express when I arrive, do I have to activate the pass on that day? If so, does that mean I cannot use the pass on my return to the airport and must buy an individual ticket?

Hi Nathan! Your Japan Rail Pass has to be exchanged and within its activation period to be able to make use of it. Happy travels!

Hi, Does the Narita Express return ticket have to be used within 14 days of the first trip? I read on a JR web site that there is a validity period of 14 days ,what does that mean exactly?

Hi Maryanne! The Japan Rail Pass can have a validity of either 7, 14 or 21 consecutive days. During the validity scope you will be able to ride all the included transportation at no additional cost, however if you wish to travel when your pass is no longer valid you will have to pay additional tickets since your pass won’t be of use. Happy travels!

Hello! We will be arriving in Tokyo on January 29th, once at the airport we will have our JR voucher (Exchange Order) be exchanged at the JR office in Narita airport. We’re planning on using the JR pass (7 days) on the 31st of January to go to Osaka. My question is, will we be able to use our JR pass on the 29th of January going to Tokyo from Narita by Narita Express (N’EX) even though we will have the JR pass be used on the 31st for our Osaka trip? By the way, we will be returning to Tokyo on February 7. Are there gonna be problem like, my 7 day pass will not be enough? Thank you.

Hi Mari! The Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 29th of January, the exact expiration time will be midnight on February 4. All trips you make using the pass will be counted as use days. Happy travels!

Hello, Could you please share NEX Express schedule / timetable from Ikebukuro Station to Narita Airport ? Thank you.

Hi Lee! Please refer to the JR East schedules page to check the latest schedules from and to Narita Airport. Happy travels!

Need cost difference for adult pass or individual train tickets please.

Arrive Narita Apr 30 Narita to Tokyo Apr 30 4 days in Tokyo Apr 30 – May 3 Tokyo to Yokohama May 4

I plan to go to Osaka from Tokyo on March 20th around 2:00 pm, and leaving Japan from Narita airport on March 26th at 6:30 pm, do I need the 7 day pass or 14 day pass? thank you.

Hi Charlin! The Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 20th of March, the exact expiration time will be midnight on March 26. The 7-day pass should be enough.

You refer persons inquiring about schedule of operations for Narita Express to the JR East Schedule however that schedule does not show the beginning and ending time of operation. I need to arrive at Narita Airport by 7:30am. Is there a 6am NEX train from Shinjuku Station?

Hi Mark! The website with the N’EX operatin hours is properly linked in this article. As you will see, first train in the morning from Shinjuku Station to Narita Airport is at 05:55h. Happy travels!

HI, I would only need an airport transfer from Narita airport to Shinjuku and vice versa. Will the train stop at Shinjuku station? What ticket should I purchase and where?

thank you much!

Hi, May i know will keisei skyline stop at aoto station? How to book?

Hi, May i know will N’EX stop at Narita city station? Taking from Tokyo to Narita city station by N’EX. How long?

Hi Miko! All the stations of N’EX are listed in this article 😉 Please refer to the JR East schedules page to check the latest schedules from and to Narita Airport.

Hi! I will have a Japan Rail Pass, and plan to travel from Tokyo Station to Narita Airport via N’EX. I understand that I will need a Seat Reservation. My question is, can I make the seat reservation just right before boarding the Narita Express? Or must the seat reservation be made in advance?

Hi Pemberley! Yes, you can do the seat reservation just before boarding the train. Enjoy your stay!

Our JR pass will be expire on the 9 October.

Can we somehow I extend our JR pass until 12 October, so we can catch the train to Narita International Airport on the 12 October @10:00 to fly home.

Look forward to hear from you soon.

Hi Nghi! Once you purchase your JR Voucher, you cannot add extra days. And once you exchange it for the for the actual JR Pass and activate it, you cannot modify its validity period in any way. If you wish to extend your JR Pass, you will need to purchase a new one. JR Pass cannot be extended by 1,2, or more days. Happy travels!

Hi there! I will be going to Japan next year. I am sooooo excited, but a little anxious about getting around.

This is what my itinerary looks like so far.

-Arrival, March 21st Narita airport -March 21st-March 24th – Toyko -March 25th-March 26th – Hakone -March 27th -March 29th – Kyoto -March 30th-April 1st – Osaka -April 2nd – Tokyo Disney -April 3rd, Last Day in Toyko

Please advise on the following: 1. Should I do the 7 day pass or 14 day? 2. Am I able to go to Kobe with the pass from Osaka? 3. When should I activate my pass? 4. Do I always need to book my seats in advance? Even from Narita Airport to Toyko?

I would appreciate all of the help! 🙂

Hi Marielle,

1. For your itinerary, the 14 day JR Pass would be really convenient as it includes transportation in Tokyo, Kyoto and Osaka, as well as the trains to Hakone and Tokyo Disney. 2. Yes, transportation to Kobe is also included! 3. Please check our FAQ about the JR Pass activation. 4. There is no need to book your seats before arriving in Japan. However, we recommend that, after activating the JR Pass , you go to the seat reservation counter to book the trains that suit you the most.

Hi there, If our itinerary is for 15days, do we need 21 days ticket, is it worth it or is it better just to top up the 14days ticket with one way N’EX ticket from Tokyo to Narita? we’ll be staying the last 5 days in Tokyo.

Thanks in advance,

Hi Sally! Since the last 5 days you’ll be staying in Tokyo a 14-day Japan Rail Pass should fit great your trip! The nation-wide pass means the greatest discount on Japanese public transport, however it is cost effective the more you travel 😉

Hi, I’m planning my trip to Japan , and I was thinking to get to the airport to Osaka first, next day going to Kyoto, spend there a couple of days and then going to Tokyo for 4 days: comeback home from Narita airport, is it worthy to buy the JR pass ticket for just a few trips :(osaka airport-osaka, osaka-kyoto, kyoto-tokyo and tokyo-airport)? because I can’t use it for travelling in the city by metro or bus, right? also I saw that UENO to narita airport trip by NEX (NARITA EXPRESS) is not included in the jr pass, so how much is the trip? thanks

Yes, the JR Pass is worth it for your itinerary. You can use it for moving around Tokyo, Kyoto and Osaka:

https://www.jrailpass.com/blog/getting-around-tokyo-metro https://www.jrailpass.com/blog/getting-around-kyoto https://www.jrailpass.com/blog/osaka-city-loop-line

Regarding your last question, from Ueno Station you should head to Tokyo Station, where you can get the Narita Express to Narita Airport. The full trip is covered by the JR Pass.

Can I use JR Pass Regular from Tokyo to Osaka to Nara to Kyoto and back to Tokyo? I have 5 days to do this travel plan.

Hi ACA! Yes, you can use your Japan Rail Pass to reach all those destinations. Happy travels!

Hi, where do I buy a ticket to go to Tokyo station by NEX.

Hi Mi! N’EX is already included in your Japan Rail Pass , should you travel holding it you won’t need to purchase any individual ticket 😉

Hi, I am planning to go Nagano from Yashio city and I am thinking of getting a JR east pass. I would like to know if I can use the pass to get us back to Narita international airport?

Hi – I plan to buy the 7-day Japan Rail Pass but I will be staying for 9 days. Here is my rough schedule; arriving Fukuoka Airport with friends for 3 days then I will go to Osaka for 2 days then the rest in Tokyo. Understand that we can choose the activation date of the JR pass, my questions are: 1. Can I book the Narita Express to go to the airport as I will be leaving from Narita Airport when I land in Fukuoka once I land in Fukuoka without activating the pass? Can I also book the Hello Kitty Shinkansen from Hakata to Shin-Osaka and reserve seats already when I exchange the pass even if I choose to activate it on the 3rd day only? 2. Can I exchange the pass when I first land in Fukuoka but active date starts on the 3rd day so I can still use it until my last day in Tokyo for the Narita Express? 3. Is it better to visit Mt. Fuji using this JR pass? If so, I will go on my way to Tokyo, however, we have luggages, are we allowed to bring our luggages with us in and out of the trains in between and is there any storage place perhaps to keep our luggages first given our last stop will be in Tokyo but we just want to visit Mt.Fuji (Hakone or the Lake) just to see the Mt.Fuji? 4. Can I use this JR pass to travel from Fukuoka to Osaka then from Osaka to Tokyo and then when in Tokyo, to other places around Tokyo?

Appreciate your soonest advise so I know what type of pass to purchase, am really confused, thanks so much! LA

You will be able to reserve your seats once your Japan Rail Pass is exchanged, even if you are outside of its validity period. You can exchange your pass and set the activation date anytime within the following month.

Travellers are allowed luggage on board at Shinkansen bullet trains for no additional cost. There is a delivery service option too.

Enjoy your stay!

Hello. My partner is arriving at Narita Terminal 1 at noon and I am arriving at Terminal 2 at 3 pm. Can my partner exchange the voucher at Terminal 2 after I arrive so we can do it at the same time and make the reservation for the NEX train to Tokyo? Thank you so much.

Hi Glen! Sure, the voucher can be exchanged at any of the JR Exchange Offices . However since the duration is counted in days (not in hours) she can exchange it before and would still have a valid Japan Rail Pass until the same day as yours. Happy travels!

hello! do we buy the tickets in the airport when we arrive?

Hi Ava! The Japan Rail Pass be will sold at a higher price and on a trial basis in Japan from March 8, 2018 through March 31, 2019 at major stations and airports. However it is recomended to purchase it from official vendors such as http://www.jrailpass.com to get a better price and to be able to pay in your own currency, plus to avoid long queues.

Hi – I plan to buy the 7-day Japan Rail Pass but I will be staying for 9 days. Here is my rough schedule; arriving Fukuoka Airport with friends for 3 days then I will go to Osaka for 2 days then the rest in Tokyo. Understand that we can choose the activation date of the JR pass, my questions are: 1. Can I book the Narita Express to go to the airport as I will be leaving from Narita Airport when I land in Fukuoka without activating the pass 2. Can I activate the pass when I arrive Fukuoka but active date starts on the 3rd day so I can still use it until my last day in Tokyo for the Narita Express 3. Is it better to visit Mt. Fuji using this JR pass 4. Can I use this JR pass to travel from Fukuoka to Osaka then from Osaka to Tokyo and then when in Tokyo, to other places around Tokyo

Hello. I’m flying in to Tokyo October 9, 2018 @ 4pm. I’m going straight to Kyoto for a few days then coming back to Tokyo as I’m leaving from Narita on October 16, 2018 and will be at the airport around 8am. If I purchase my 7-day starting October 9, will I be able to make use the Narita Express on the morning of the 16th? Also if I’m taking the Narita Express to Tokyo then taking the bullet train to Tokyo which stop should I get off for that?

Hi BO! The Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 9th of October, the exact expiration time will be midnight on October 15.

Hi, I‘m planing on traveling from Kyoto to Hiroshima and then from Hiroshima to Tokyo. I know that the Rail Pass is not valid on the bulletin train. Are there any trains running or do I have to pay the full price for the bulletin train? Or just an additional fee?

hi we have JR Passes and go home tomorrow. please informations about reservation Narita Express. we need to use N’EX 7-7:30AM. Is possible make seet reservation a few minutes before taken Narita Expres and where?

Thanks a lot for help BR Jarek

As specified in this article, Japan Rail Pass holders can reserve a seat at any JR ticket office in Narita Airport, before boarding the train and without any additional payment. You can do this easily at any of the following locations:

– Narita Airport Stations (Terminal 1 and 2-3) – Japan Railways ticket offices – Travel service centers – Reserved seat ticket machines

Is there direct train to shibuya station?

Hi Aini! Yes – as you can read in this article, the Narita Express has a stop at Shibuya Station .

Japans Rail companies are amazing.

Hi, we will go to Japan on May 23-26. Is the Japan Rail Pass sufficient to go around Tokyo and nearby areas? or is there other cheaper tickets because we will be there for 4 days only?

Hi Roxanne!

The Japan Rail Pass is aimed for those wanting to travel around the whole country. Should you plan to only stay in Tokyo there are other cards that can be more cost saving such as SUICA or PASMO .

Enjoy your trip!

arhone hi can i use JR pass to mt fuji

Hi Sharone,

Yes you can! For most of the trip at least. Please check our Mount Fuji page for more information.

Hello, I’m hoping you could help me out with a few questions. I’ll be in Japan for 10 days, arriving in NRT, and going to Osaka, for 3 days, Kyoto for 3 days and spending the last 4 days in Tokyo.

1) Will a 7 day pass be sufficient? Are there passes I can purchase to cover my last 3 – 4 days in Tokyo without having to buy the 14 day JR Pass? 2) I will be ordering my pass online, but exchanging the voucher at the airport. Is this possible? Do i need to reserve my seat on the NRT Express after I pick up my pass?

Thanks Imas

Should you want to purchase a 7-day Japan Rail Pass , you can make use of a PASMO or SUICA Cards to move around Tokyo. That would be good since the pass is more cost effective the more you travel so if you cover the longest distances with the pass you can save money by purchasing a cheaper card for the days you don’t need to travel long distances.

As specified in this article, all N’EX seat reservations are available for free to any Japan Rail Pass holder. Holders can reserve a seat at any JR ticket office in Narita Airport, before boarding the train and without any additional payment.

We hope you have an amazing time in the land of the rising sun!

Hello, We are planning to go on 9 April from Tokyo to Kawaguichi-ko, and the next day leave Kawaguichi-ko to Kyoto. May I ask you what would be the most effective train route from Tokyo to Kawaguichi-ko and from Kawaguichi-ko to Kyoto? Thanks!

From Shinjuku Station in Tokyo, take the JR Chuo Line to Otsuki Station. There, transfer to the Fujikyu Railway Line to Kawaguchiko Station. This trip takes just under three hours.

Regarding the activation of Japan Rail Pass, after exchange of the temporary voucher to the Jr ticket office in the airport can I immediately use my JR pass on that day? I wanted to use it when I arrive in airport to go to Shinjuku?

Yes, you can start using your Japan Rail Pass the same day you exchange it. You will just need to set that day as the activation date upon exchanging at a JR Exchange Office.

I’ll be coming in from Osaka but my outbound would be Narita. If I purchase my 7-day starting June 13, will I be able to make use the Narita express on the morning of the 20th?

Hi Patricia!

The Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 13th of June, the exact expiration time will be midnight on June 19. Therefore you would not be able to use the pass on the morning of June 20th.

We will travel to Japan in May and arrive at Narita about 4:30 pm. We will purchase the voucher online and exchange for the JR Pass.

1. Please advice of train stations and lines from Narita airport to the Azabu Juban station.

2. Please advice of train stations and lines from Azabu Juban to Ashikaga flower park.

3. Please advice of train stations and lines from Azabu Juban to Hitsujiyama Park in Chichibu.

4. Please advice of train stations and lines from Azabu Juban station to Shin-Fuji station of the Tokaido Shinkansen line.

5. Please advice of train stations and lines from Shin-Fuji to the Kyoto station of the Tokaido line.

6. Please advice of train stations and lines from Kyoto station to Osaka, near the Osaka Castle.

We recommend you to deeply surf into our blog, it features amazing recommendations that will be usefull for planning your trip! You might be specially interested in the following ones:

Japan in 21 days: The ultimate travel itinerary Mount Fuji and Hakone: day trip itinerary Tokyo to Kyoto and Osaka with the JR Pass

We hope you have an amazing trip!

I will be in Japan March 14-28. However, I would like to purchase the JR pass for 7-days (from March 21-27) because those are the days I will be travelling round trip between Tokyo to Kyoto on the Shinkansen. My question is, if I purchase the JR pass for March 21-27, can I still use the Narita Express on March 14 and 28 to/from the Airport? Or is the NE’X by JR pass only inclusive of those 7 days?

Thanks, Johnny

Your pass will only be valid during your selected dates. That is, if you are travelling with a 7-day Japan Rail Pass and intend to use it from 21st March to 27th, you won’t be able to take any transportation with the pass outside those days. Should you need to take the Narita Express outside the validity period , you will need to pay for it separately.

I am traveling to Japan and i’ll arrive in Narita airport terminal 2 on 19 of may. I’m only staying for 15 days. I’m traveling from Tokyo>Hiroshima>Osaka>Nara>Kyoto>kanazawa>Nagano>Takayama>Mount Fugi>Tokyo, this is my travel plan. Can i use the japan rail pass in all this places? Or is not included for all of them? I will get the 14 days pass. How can I search the schedules of the diferents trains on the diferents palces?

Best regards Raquel

If you want to see schedules of the trains we strongly recommend you to check Hyperdia , which offers detailed timetables, platform information, trip duration and exact distance, which will help you greatly in organizing your trips in Japan.

The Japan Rail Pass will allow you to travel between all stated destinations:

– First, you can use your JR Pass to take the Sanyo Shinkansen line’s Hikari bullet train from Tokyo Station to the Shin-Osaka Station. You will then transfer to the Sakura train (on the same line) and arrive in Hiroshima at Hiroshima Station. – To get to Osaka from Hiroshima, just take the Sanyo Shinkansen line (westbound, Hikari trains) to Shin-Osaka Station . – Begin your trip from Osaka to Nara at the JR Osaka Station. Take the Yamatoji Rapid Train to JR Nara Station. – To get to Kyoto from Nara, take the Yamatoji Rapid Train from JR Nara Station. – To get to Takayama , from Shin-Osaka Station or Kyoto Station, take the Hikari or Kodama trains on the Tokaido Line to Nagoya, then take the JR Hida Limited Express (also known as Wide View) from Nagoya to Takayama. Kanazawa, nestled between the mountains and the Sea of Japan, is often the next stop for many tourists to Takayama. – Mount Fuji area is easily accessible with your Japan Rail Pass too, and it is also well connected to Tokyo for the last part of your trip.

We hope you enjoy your trip!

My partner and I will be arriving at Narita on April 23rd and will intend to be in Japan until March 14th.

During our 21 day holiday, we intend to travel from Tokyo to Mt Fuji (Fuji Q), Kyoto, Nara, Osaka, Kobe, Naoshima, Hiroshima, Nagasaki (fly to) Okinawa (fly to) Sapporo & Hokkaido then fly back to Tokyo.

What will our best options be in terms of JR Passes and other tickets required to travel between these cities?

Thank you in advance for your assistance with this.

– Bec

The Japan Rail Pass will get your whole trip covered:

– Transfer from main airports to city centers (Narita Express to central Tokyo, as you have already learned in this article you are commenting). – Transportation within Tokyo, included lines are the Yamanote Line , the Keihin-Tohoku Line , the Rapid Chuo Line, the local Chuo-Sobu line and other metropolitan lines that circulate on the outskirts of the city such as the JR Keiyo, Musashi, Nambu and Yokohama lines. – The journey from Tokyo to Mount Fuji via Gotemba is almost fully covered. – Transportation between Tokyo, Kyoto and Osaka is fully covered in the Hikari train in the Tokaido line. – To get from Kyoto to Nara , take the Miyakoji Rapid Train, on the JR Nara line to JR Nara Station. – When traveling from Osaka to Kobe using the JR Pass, you may take the Sanyo Shinkansen from Shin-Osaka Station to Shin-Kobe Station. – To get to Naoshima from Osaka, take the JR Sanyo Shinkansen Line from Shin-Osaka station to Okayama using either the Sakura or Hikari train. – To get to Hiroshima , you will just need to take the Sanyo Shinkansen line (westbound, Hikari trains). Once you are there we recommend you not to miss Miyajima . – The Kyushu Shinkansen will take you all the way to Nagasaki.

It looks like you intend to make the last part of your trip by plane but please note that should you have not yet booked your flights, the Japan Rail Pass may be a cost-effective alternative since for example Sapporo area is well covered by it.

Thank you very much for the detailed response!

I have seen an alternate route to Fuji-Q Highland from Shinjuku Station to Otsuki Station then change for the Fuji Express Line to Fuji-Q Highland.

Is the Fuji Express line covered by the JR Pass or is that something I can purchase on the day?

Also, when travelling by shinkansen, are the tickets fully covered by the JR Pass? I have seen ticket prices listed from $170 (AUD) from Shinagawa to Kyoto and wasn’t sure if that was an addition to the 21 day JR Pass we are hoping to purchase.

What is the main difference between the ‘Green Pass’ and the basic JR Pass – does it cover more lines or faster trains?

Thank you again for all of your advice!

The Fujikyu Line (Fuji Express) is a private railway line, so the Japan Rail Pass cannot be used for this line. However you will be able to use your pass to travel from Shinjuku Station to Otsuki Station in the JR Chuo Main Line.

The JR Pass is valid on the Kodama, Hikari and Sakura types of Shinkansen at no additional cost, but is not valid on the Nozomi and Mizuho classes. The Hikari and Sakura bullet trains reach the same top speed as the Nozomi and Mizuho trains, cover the same routes and use the same type of actual train, but have more stops along each route.

The Green Pass stands for a First class ticket, which allows you to access the most comfortable and spacious seating areas on all Shinkansen bullet trains and certain fast lines. The Green Pass guarantees a spacious and comfortable seat in the air conditioned cars of all the JR lines. The only thing you need to do is book your seat for free.

We hope you have an amazing time in Japan!

I may have counted the total days wrong for our trip.

Will we be covered by the 21 day JR pass if we fly into Narita on April 23rd and leave Narita on May 14th?

What is our best option if we are not covered?

The Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 21-day pass and your activation date (when you first use the pass) is the 23rd of April, the exact expiration time will be midnight on May 13.

Thanks for your prompt response.

What is our best option if we have no valid JR Pass on our last day?

I am traveling to Japan and arriving in Narita next month. We are only staying 8 days. We are traveling from Tokyo>Osaka_Ikeda>Osaka>Kyoto>Tokyo. Is it cheaper to purchase a one way N’Ex ticket to go to Shinjuku from Narita airport instead of purchasing the 14 day JR rail pass? We plan to activate the JR rail pass when we go to Osaka. Also, what route would we take to go to Osaka_Ikeda (Cupnoodle museum)?

Please note Narita Express ticket will only cover your N’EX trip while the Japan Rail Pass is a multi-use all-you-can-ride discounted rail ticket. It gives you unlimited access to all Japan Rail National trains, as well as JR bus services, ferry services, and airport transfers. To travel with your 7-day Japan Rail Pass, means to have the unique opportunity to discover the whole country at a cheaper price than a Tokyo to Kyoto return ticket, on a Shinkansen bullet train .

Dear Sir or Madame, I amd coming to Narita Airport on Feb 10 and leaving from Tokyo by the same airport on Feb 20. I hava a 7-day JR Pass. Is it possible to get a round trip by The Narita Express with it? Thank you in advance

Yes, as specified in this article you are commenting the Narita Express is fully included in the Japan Rail Pas s. You can make as many trips in it while your pass is valid. Please note the Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 10th of February, the exact expiration time will be midnight on February 16.

Have an amazing trip!

Hi! I will be going to Japan and stay from March 4-8, basically that’s 5 days. I saw that I can purchase NEX Roundtrip Ticket as our house is in Hatagaya Station, he said we can take train to Shinjuku then take another to Hatagaya using Keio newline. Is this recommended? Is the card valid for 14 days? And unlimited pass to all stations for 2 weeks? Or how does it work? Thank you!

Hi Cathryn!

The N’EX TOKYO Round Trip Ticket allows for round-trip travel in Ordinary Car reserved seats on the Narita Express. You will only be able to make a round trip between Narita Airport and Tokyo . For further details we recommend you to check the official website.

bonjour j’ai acheté le pass national et je voudrais savoir si je peux l’utiliser dans tous les transports de tokyo (metro bus) ?

Please read our dedicated article Getting around Tokyo with the JR Pass: Metro, trains and more for detailed information.

Hello there,

My family of 3 will be traveling to Japan on Mar 31- April 7 and arriving at Narita airport around 9:10 P.M. By the time we get our luggages and pass immigration it would probably be close to 10 pm We are definitely getting a 7 day JR pass. Will there be a train from Narita airport to Tokyo around that time? Please advise! Our itinerary will be 3 nights Tokyo, 3 nights Osaka and will be going to Kyoto from Osaka on a day trip and will go back to Tokyo for 1 last night. Can you please direct us which train to take. We are really afraid of getting lost… Its greatly appreciated and more power to you guys!!! Thanks, NOEL

I am travelling to Japan on April. Please advise does the JR East Pass (Tohoku area) is valid on Narita Express? Or I need to buy a Narita Express round trip ticket as well?

Thanks, Karlo Lau

We are planning a trip from Narita Airport – Tokyo – Kyoto in a stretch to stay in Kyoto for 2 nights, then back to Narita for a conference for 2-3 nights, then to Tokyo for 2 nights before heading back to Narita Airport. Will the 7-day japan rail pass cover these routes from 21-27th of any month? Also, will the rail pass also cover trains to take us from Tokyo station to the Odaiba-Kaihinkoen station so we can visit Tokyo Joypolis?

I’m sorry but I’m really confused about what sort of trains the rail pass actually entitles us to take around Tokyo.

Also, if we purchase the green class rail passes, will that entitle us to the green class tickets for the hiker and kodama from Tokyo – Kyoto – Tokyo, as well as cover the Narita Express from the Narita Airport to Tokyo and back?

Sinec we read you visit Japan to attend a conference first of all it is important you verify you are eligible to use the Japan Rail Pass: remember that the Tourist Visa is the only visa which allows you to obtain and use the Japan Rail Pass .

The Green Pass will grant you access to first class seats on Hikari, Sakura and Tsubame trains on the Tokaido, Sanyo and Kyushu Shinkansen and any trains on the Tohoku, Yamagata, Akita, Joetsu and Nagano Shinkansen. So it will cover for the trips between Tokyo, Kyoto and Osaka . N’EX also offers Green Car (first class).

Hi, I will be going to tokyo on the 21st of march for 8days, and i m thinking of doing a one day trip to kyoto and one day to mt fuji plus one day disney sea, can jr pass cover this 3 places and if yes ,can advise how to travel there as I am still very confuse with the train system. Lastly, can i use the jr pass in travelling around tokyo as the balance 4days i will be going nearby places of tokyo or do i need to buy a suica card. Thank you in advance and hope to hear from you soon.☺

Yes – the Japan Rail Pass will cover all your day trips as follows:

– To get from Tokyo to Kyoto with the Japan Rail Pass you should take the Shinkansen Hikari train from either Tokyo Station or Shinagawa Station in central Tokyo, and arrive at Kyoto Station. – To get from Tokyo to Mount Fuji you may want to take the Gotemba trail: take JR Tokaido line for Kozu from Tokyo Station, using your JR Pass. Once at Kozu (Kanagawa), take the JR Gotemba Line for Numazu and get off at Gotemba station. Once at Gotemba station, take a bus to Subashiri 5th station, the gateway to climbing Mount Fuji (the bus operated by Fujikyu, which is not part of the JR Group and thus thic ticket is the only part of the trip that is not covered by the Japan Rail Pass ). – DisneySea is a twenty-minute walk from Maihama Station, or you can take the Disney Resort Monorail from Maihama to Tokyo Disney Sea Station. Use your JR Pass to travel from Tokyo Station to Maihama Station, on the JR Keiyo line.

While in Tokyo, the JR Pass affords access to five different Tokyo railway lines: the Yamanote Line , the Keihin-Tohoku Line, the Rapid Chuo Line, the local Chuo-Sobu line and other metropolitan lines that circulate on the outskirts of the city such as the JR Keiyo, Musashi, Nambu and Yokohama lines. Should you need to reach any further location not covered by those lines you might be interested in travelling with a prepaid IC card .

Hi, We’re a family of four and are planning for a trip to Japan – Tokyo (4nights) and Osaka (4nights). We will arrive at Narita airport. We’re intending to buy 7-day railpass, however, to get into Shibuya (that’s where we will be staying), do I need to also buy the N’EX Tokyo round trip ? I saw on your website, it mentioned Narita express train to Tokyo is free if you have JR passes ? Also, we would be arriving on the 23th February and will be leaving on the 3rd March, would the 7-day JR pass covered that or do we have to buy additional ticket to Narita airport ? Many Thanks & Kind Regards, Anh

As stated in this article you are commenting, you can ride the Narita Express for free with your Japan Rail Pass .

Regarding the validity of the pass, it is calculated in days. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 23rd of February, the exact expiration time will be midnight on 1st March. Outside this validity window you won’t be entitled to use the pass.

We hope you have an awesome trip.

Hi…do I need to go to JR counter everytime if I am travelling within Tokyo for a ticket even though i have JR pass?

When you travel with a Japan Rail Pass you won’t need to go to the counter everytime you are travelling if you take the included transportation . You will just need to go through the designated entrance and show you pass to the staff.

Hello! Just wondering what the earliest NEX is from Tokyo Station to Narita Terminal 3 will be, we are planning to go to Sapporo during our holiday. Also, are we able to reserve the seat a few days before when we first arrive in Japan? Thank you!

As described in this article, please refer to the JR East schedules page to check the latest schedules from and to Narita Airport. To reserve your seat , please go to any Ticket Office (Midori-no-madoguchi), located in all Japanese train stations. You can reserve your seats in advance as soon as you get to Japan.

Have an awesome trip!

Hello I am going to japan on Jan 19th/2018 . I try to get a around trip ticket from Express train ( Narita to shinjuku) and Shinjuku to Narita 3 days later. The question is: from the way return back to Narita . Please give me time table of Shinjuku station to Narita airport between 9:00am to 11:00 am on Jan 22/20118. I searched online but there are so confusion. Thank you

Please refer to the JR East schedules page to check the latest schedules from and to Narita Airport, as described in this article.

Hello, we are planning to go to the airport from Tokyo station to Narita airport Terminal 3 to catch a flight to Sapporo. Our flight is 9am, what is the earliest NEX we can take that will get us there in time? Where abouts in Tokyo station do we have to go to in order to get to the airport? Thank you!

PS: We will also be travelling from Kanazawa Station to visit the village of Shirakawa-go at night in January. What would be the best way to get there and is it covered by the JR Pass? Thanks

As stated in this article, Narita Express connecta Narita Airport to central Tokyo, making stops at Tokyo and Shibuya stations. Please refer to the JR East schedules page to check the latest schedules from and to Narita Airport.

There are no train services to Shirakawa-go , but the Nohi Bus is available from Takayama. The trip lasts approximately one hour and is not covered by the Japan Rail Pass.

Have a nice trip!

Hi, my family and I are visiting Tokyo for 9 days. We are going to places by Harajuku, Akihabara, Shinjuku, Shibuya, Ikebukuro, Tokyo station, and more. I was wondering if it’s really worth it to purchase the 7 day JR Pass.

Also the place we’re staying at is by Akihabara

Hello Crystal,

If you and your family are planning on visiting just Tokyo, it would be avisable to compare prices on Hyperdia , which enables you to precisely plan your trip in Japan. However, getting the Japan Rail Pass will give you more flexibility to make sone day trips from Tokyo by train , since there is a countless number of towns and villages surrounding Tokyo, places that will leave you breathless, places full of history, heritage, and natural beauty, including Nikko, Kamakura, Yokohama and of course, the great Mount Fuji.

Hope this helps

hi how can i go from narita to takayama? from takayama to kyoto?.thanks

Takayama is easy to access using your Japan Rail Pass. If traveling from Tokyo to Takayama, first take the JR Tokaido Shinkansen to Nagoya. Use the Hikari rather than Nozomi trains, as the Nozomi are not covered by the JR Pass. Alternatively, you may take the Hokuriku Shinkansen from Tokyo to Toyama. From either Nagoya or Toyama, take the JR Hida Limited Express to Takayama.

Regarding the itinerary from Narita, should you be at the airport we would recomend you to take the Narita Express to central Tokyo and start your journey from there.

Hi, we are travelling to Japan for 10 days and will arrive at Narita Airport. We plan to travel from Narita airport to kyoto for 3 days, Osaka for 3 days and Tokyo for 4 days. We have plan to purchase a 7 days JR Pass, what would be the recommended activation for the JR Pass?Should we activate on the first day or when we are leaving kyoto? Thanks.

All of the mentioned trips are covered by the Japan Rail Pass. However, you might want to make day trips from Kyoto , visit places nearby Osaka or see places in the Tokyo outskirts . Our best recommendation would be to define the whole itinerary and check which are the individual prices of each trip in Hyperdia and then compare it to the cost of the natoin-wide Japan Rail Pass. Depending on your itinerary even the 14-day Japan Rail Pass might be cost effective!

In any case, all of the mentioned trips can be done using the Japan Rail Pass:

– From Narita Airport you can take the Narita Express as detailed in this article. – To move between Kyoto, Osaka and Tokyo you can take either Hikari or Kodama trains in the Tokaido Shinkansen line.

Hi there! I’ve already purchased JR passes for my family. I just wanted to know whether I should make a reservation in advance for the N’EX, or if I could reserve my seats at Narita Airport itself. It’s confusing, because I had read a rule that even if one is travelling on a JR Pass, he/she needs to collect their Reserved Seat Limited-Express Ticket before 9:00 p.m, on the day before departure. Secondly, I wanted to know where I could purchase the Tokyo Subway Passes, heard it’s really economical.

Your response in this regard would be much appreciated.

Best regards, Ramith

All N’EX seat reservations are available for free to any Japan Rail Pass holder who can reserve a seat at any JR ticket office in Narita Airport, before boarding the train and without any additional payment. Please note that passengers with no seat reservations will not be allowed to board any of the N’EX trains.

Hi there, How do you go to Hiroshima from Tokyo using the JR pass? How long is the travel time , because we only plan to go there for a one day trip and plan to go back to Tokyo on the same day.

How about going to Kyoto on one day trip as well? Thanks

Hi Cristina!

You can use your JR Pass to take the Sanyo Shinkansen line’s Hikari bullet train from Tokyo Station to the Shin-Osaka Station. You will then transfer to the Sakura train (on the same line) and arrive in Hiroshima at Hiroshima Station. This trip takes approximately five hours to complete.

Getting from Tokyo to Kyoto with the Japan Rail Pass is easy. You should take the Shinkansen Hikari train from either Tokyo Station or Shinagawa Station in central Tokyo, and arrive at Kyoto Station. A standard Tokyo to Kyoto trip with the JR Pass takes close to 1 hour and 40 minutes, taking the Hikari Shinkansen.

Very happy travels!

We are travelling to Japan this Octobe, for six 6 days . If we buy JR Pass, is there an airport bus transfer under JR Pass from Narita to Shinjuku? Second, if we just take NEX thru JR Pass to Shinjuku, is it a long walk from the train station to our Hotel which is Sun Members Tokyo Shinjuku? Also, can we use the JR Pass from Shinjuku to Shibuya? And, can we also use JR pass from Shinjuku to Kyoto and then back ? Lastly, when we travel back to airport from Shinjuku to Narita, can we still use the same pass, as long as it is within the 7 day period from its first used?

Your reply would be very much appreciated.

Best Regards.

Hello Mariz,

Hope you are well. First, N’EX trains take approximately 1 hour to get from and to Tokyo Station (first stop city center), 1 hour and 15 minutes to Shibuya Station and around 1 hour and 20 minutes to Shinjuku Station. Second, the walk from Shinjuku station to your hotel is just 11 minutes away. Also, from Shinjuku to Shibuya you can use the japan rail pass using the Narita Express train again. From Kyoto to Shinjuku station you can use your Japan Rail Pass, but you will have one transfer in Tokyo. You will need to pass through the ordinary and shinkasen ticket gates entering at Kyoto, but at Shinagawa, pass back out the shinkasen gate to get to the Yamanote line (look for the green markings – platform and train). And the Yamanote line is covered by your pass. It is a circle line, and takes about 62 minutes for a round trip, but from Shinagawa the direction (as written on the signs) will be for Osaki, Shibuya and Shinjuku Last, yes, you will be able to use the same pass to go back to the airport, as long as it is within the 7 day period from its first used.

Hope this helps you!

Have a nice trip

Hi, I am coming to Tokyo Narita on 11/17/17 at around 330pm, do you think it is possible for me to catch the 6pm train to Osaka? I am planning to stay in Osaka for 3 days then go back to Tokyo for 4 days then leave for VN. JR pass would be perfect for my trip right? I want to also do a day trip to Kyoto.

Hello Thien,

The Narita Express – also known as N’EX – is the most convenient Tokyo city transfer from and to Narita International Airport, which hosts most of the overseas flights to Japan. N’EX trains take approximately 1 hour to get from and to Tokyo Station (first stop city center), 1 hour and 15 minutes to Shibuya Station and around 1 hour and 20 minutes to Shinjuku Station. The service operates 27 trains daily, every 30 minutes. Therefore, it shouldn´t be any problem for you to catch the train to Osaka at 6 pm.

According to your itinerary, the best option for you is to buy a 7 days Japan Rail Pass, since traveling on bullet train twice makes this pass worth and a good value for money.

Hope this helps 🙂

28th Sept 2017 Hi Sir, Can I ride on the NEX on the 9th Oct 2017, if my activation validity of the 7 days JR Pass starts from the 11th Oct 2017? Thank you.

I am afraid you can´t do so. Your Japan Rail Pass will start working for 7 consecutive days, once you active it. Therefore, you won´t be able to use it before the activation date. Also, keep in mind that once you purchase your JR Voucher, you cannot add extra days. And once you exchange it for the for the actual JR Pass and activate it, you cannot modify its validity period in any way. Check out our web with all the information about using your JR Pass

Hi We have purchased a 7 day JR pass for our 10 day stay during which we will spend 4 nights in Tokyo, 4 nights in Osaka and 2 nights in Tokyo before flying out from Narita on 22 October. Please can you clarify that we will only be able to ride the N’Ex for free on our outward bound journey to Narita? We don’t plan on on activating our pass until our 3rd day (15 October) in Tokyo before taking the Shinkansen to Osaka on the 16 October. Thanks in advance!

You will only be entitled to use the Narita Express at no additional cost while your Japan Rail Pass is valid. All trips you make before its activation date will have to be paid a part.

Hi! If we purchase the JR Pass and have it activated upon our arrival in Narita Airport, can we use it right away to ride the Narita Express?

Yes, you can do it – just make sure to check the Exchange Offices opening hours as well as Sale Points opening hours.

Hi, So I can use the JR pass from Tokyo to Mt Fuji?!

And the pass, is it only available in the airport? Im confused now coz I read that we need to have it before arriving in JPN (Narita).

Yes – you can use the Japan Rail Pass to travel from Tokyo to Mount Fuji . You will just need to take JR Tokaido line for Kozu from Tokyo Station, using your JR Pass. Once at Kozu (Kanagawa), take the JR Gotemba Line for Numazu and get off at Gotemba Station.

Regarding on where to purchase the Japan Rail Pass, it is always adviceable to purchase it online from any official vendor like this one . Although it is possible to purchase it at certain points of Japan, its cost is higher and can only be paid in yens.

Hi, we are going Japan on 17-Oct, will arrive at Narita Airport 0845hrs and transit to Osaka through Haneda Airport. We will only have 4hr30min for this transferring between Narita-Haneda Airport; include immigration clearance and check-in luggage at Haneda Airport. We are planned to get Japan Rail Pass. Please advise the safer way of this transfer between Narita-Haneda Airport by using Japan Rail Pass.

Once you land at Narita Airport, you will be able to use your Japan Rail Pass in Narita Express. It will take you straight to Hamamatsucho in a little more than 1 hour, where you will also be entitled to take the Tokyo Monorail to Haneda Airport at no additional cost. Tokyo Monorail will take around 13 minutes.

Please remember you will need to activate your Japan Rail Pass upon arrival at Japan (this can be easily done at Narita Airport).

I am travelling to Japan next month. Could you please let me know if JR Tokyo Wide Pass is valid on Narita Express?

Thanks, Anna

Hi Anna! Yes, it is valid on the Narita Express .

Hello, I will stay for 9 days and I will get 7 days JRP, the N’EX that is included is posible the lata day that I will be in Japan or it is only valid until 7 day like the JRP?

You can take the N’EX every day you want, but you will also be entitled to do it at no additional cost during the validity period of your Japan Rail Pass (during the 7 days it is active). Should you use it out of this scope of time, you would have to pay individual tickets for it.

Hi, we are going to Tokyo on the 4th Nov and departing 14th Nov and we are travelling with 4 adults, 5 children and 1 infant. Our itiniery is a bit messed up, however we would like to plan our trip as follow; Arrive at Narita Airport 3pm and travel directly to Osaka for 7 days 6 nights From Osaka we would like to take day trip to Kyoto and other surrounding and then back to Tokyo for 3nights before flying out via Narita Airport. Can you please help whether it’s worth purchasing 7 or 14 days JR Railway pass? And is their a direct Shinkansens line that will take us from Narita Airport to Osaka Dotonbori? Can you please help as i am so confuse.

We suggest you purchase the 14-day JR Pass, this way it covers all of your trip especially since you will be moving around quite a lot. It includes both Narita Express transfers from and to Narita Airport and transportation in Osaka and Tokyo with the Jr lines. There is no direct Shinkansen line from Narita Airport to Osaka Dotonbori. However, there are connecting lines. The Narita Express will take you to Tokyo central station, then you have to take the Shinkansen to Shin-Osaka station. Then to get to Namba you can take the direct Midosuji Line, but this is not covered by the JR Pass, so you would have to buy a specific ticket. If you want to use the JR line to get to Namba then we suggest you check out our article Getting around Osaka that explains everything in detail. 🙂

Hi im going tokyo from 29 march 2018 – 6 march 2018, my flight abit weird due to arrival in narita airport and going back home from haneda, originally plan is tokyo > osaka > kyoto > nara > mt fuji and some of the famous place that havent figure out..im very confuse about jr pass..not so sure want to buy JR pass or not…my trip is about 9d8n..the first day reach tokyo is already 5:30pm and would like to ask about JR pass can use in Tokyo metro? please give me some advice thank you very much!

The Japan Rail Pass will fully cover the trips you mention. In case you decided to travel with it we would recommend you to purchase it online at http://www.jrailpass.com .

– From Narita Airport to central Tokyo you can take the Narita Express. In this article you will find all the details on how to get it and where to get off. – While in Tokyo you can use 5 JR lines to move within the city: the Yamanote Line , the Keihin-Tohoku Line, the Rapid Chuo Line, the local Chuo-Sobu Line and other metropolitan lines that circulate on the outskirts of the city such as the JR Keiyo, Musashi, Nambu and Yokohama lines. – Tokyo, Kyoto and Osaka are connected with by the Tokaido Shinkansen line, included with the Japan Rail Pass. You can make as many trips as you want at no additional charge in this line. – In order to get from Kyoto to Nara , begin at Kyoto Station. Take the Miyakoji Rapid Train, on the JR Nara line to JR Nara Station. The rapid trains run twice per hour, and the 45-minute trip is covered by your JR Pass. – To go to Mount Fuji you can take the Kodama Shinkansen at Kyoto Station.

Hi do you have 10 days option? I’m will be arrive Tokyo on 18 Nov and travelling to kyoto on 19 Nov for 2 days, Osaka on 21 Nov for 3 days therefore i need travel back to Tokyo by 24 of Nov. If i get the 7 days JR Pass and activate on 18 Nov, does it mean i still able to use it on 24 Nov travel from Osaka back to Tokyo?

A Japan Rail Pass can be valid for either 7, 14 or 21 consecutive days, no other options are available.

The Japan Rail Pass validity period is calculated in days, not in hours. Therefore, if you have purchased a 7-day pass and your activation date (when you first use the pass) is the 18th of November, the exact expiration time will be midnight on November 14th to travel from Osaka to Tokyo . Your JR Pass will be valid until the end of the journey.

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Train & Routes N'EX (Narita Express)

Tickets required for boarding the N'EX

• To travel with the N'EX, you will need to purchase a  Super (Limited) Express Train ticket  in addition to a Basic Fare Ticket.
• To travel in a Green Car (first class) of the N'EX, you will need a Green Car Super (Limited) Express Train reserved seat ticket in addition to a Basic Fare Ticket.

Reference image for ticket usage

• In addition to a regular Super (Limited) Express Train reserved seat ticket, Limited Express Unreserved Seat Tickets are available with pre-selected boarding dates and routes and unspecified carriages and seats.
• Limited Express Unreserved Seat Tickets are equal in price to Limited Express Trains reserved seat tickets.
• When using a Limited Express Unreserved Seat Ticket, please use the vacant seats found in the carriages. Customers can specify their carriages and seats at no extra charge once they have decided on a train to board.
• Limited Express Unreserved Seat Ticket can be purchased even if a train does not have any vacant seats. Please use the deck areas in this case. You may also sit if you find a vacant seat. Refunds cannot be made if there are no vacant seats.
• Same price throughout the year.
• Super (Limited) Express Train reserved seat tickets and Basic Fare Tickets for a child (6 to 11 years old) are half the price of adult tickets. However, Green Tickets for a child share the price of those for adults.
• When three or more toddlers accompany one adult or a child (tickets are required for the third and any additional toddlers).
• When a toddler or baby occupies his or her own reserved seat or Green Car seat.
• When a toddler travels alone.

Reference image for pass usage

Recommended pass for a great deal when using the Narita Express

Round-trip usage within a 14-day validity period 5,000 yen

Approximately  18% off

Customers without a designated seat

• Customers who have a Limited Express Unreserved Seat Ticket
• Customers who wish to purchase a Super (Limited) Express Train ticket onboard
• Customers without a designated seat who have purchased a discount ticket such as the JR EAST PASS

Please use the vacant seats of the Ordinary Cars.

• * The Green cars are unavailable.
• * Tickets will be checked on-board, so please have your Limited Express Unreserved Seat Tickets and Discount tickets at hand.

If the color of the lamp on the seat you are using changes to yellow, or if there is a customer who has reserved the seat you are in, please give up your seat to them.

• * Please use any other vacant seats or decks in this situation.
• * It may take some time for the color of lamps to change.

Last Updated: March 16, 2024

Purchasing tickets

Purchasing a pass online.

Tickets can be reserved and purchased from overseas through JR-EAST Train Reservation. You can check the train times by searching via station of arrival/departure information.

Purchasing at the station

Super (Limited) Express Train reserved seat ticket for the N'EX can be purchased up to one month prior from the boarding date. Please make your purchases at JR EAST Travel Service Center, the JR Ticket Office (Midori-no-Madoguchi), or a Reserved Seat Ticket Vending Machine.

We support our customers' journeys with JR EAST's vast railroad network of Shinkansen trains, limited express trains, and trains that run through the Eastern Japan area. Find out about how you can exchange passes for convenient railway transport, sightseeing information, and access various services including those for purchasing.

Click here for more information about the JR EAST Travel Service Center

Basic Fare Tickets for limited express trains, all domestic Shinkansen including the Narita Express, and Green Car Super (Limited) Express Train reserved seat tickets can be purchased at the JR Ticket Office (Midori-no-Madoguchi).

Station Map for Major Stations

The Reserved Seat Ticket Vending Machine’s services are available in multiple languages allowing customers to purchase tickets and follow the on-screen instructions in their preferred language (English, Simplified and Traditional Chinese, and Korean). We accept banknotes of 1,000 yen, 2,000 yen, 5,000 yen, and 10,000 yen. Credit cards are also accepted.

• 1 Language change button
• 2 Coin slot
• 3 Banknote slot
• 4 Credit card/IC card slot （IC cards can only be used in areas where Suica is accepted）
• 5 Change return slot（banknotes）
• 6 Ticket slot
• 7 Change return slot（coins）

おすすめ観光地のご案内

東京駅から新青森駅まで約3時間10分

東京駅から秋田駅まで約3時間40分

東京駅から盛岡駅まで約2時間10分

東京駅から山形駅まで約2時間40分

東京駅から仙台駅まで約1時間30分

東京駅から福島駅まで約1時間30分

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Activate Your Japan Rail Pass at the Narita International Airport

Activating your Japan Rail Pass once you arrive in Japan is quite easy. If you land at the Narita International Airport, the process of getting your rail pass ready for use only takes minutes. Here are some important things that you need to know about activating your JR Pass before you head out of the airport:

Upon Arrival

Narita is one of Japan’s largest and busiest airports, serving both domestic and international flights. It is located in the Kanto area and is pretty accessible to and from Tokyo, with numerous buses and trains operating from early in the morning until late at night.

Upon disembarking from the plane, proceed to the immigration line, claim your luggage, and walk towards the arrivals area. The entire procedure generally requires at least 30 minutes to one hour to complete, depending on the volume of travellers coming in.

The train station can be found on the airport’s B1 floor, or lower level, and it is where you need to go to activate your JR Pass.

JR Pass Exchange Office

There is a JR East Travel Service Centre on the B1 floor, and this is where you should head to for your rail pass activation. It is open from 6:30 am until 9:45 pm, so make sure to take note of that.

Prepare to show your passport and Exchange Order or voucher to a staff member to get your official Japan Rail Pass. You will be asked to fill out a form with your name, passport number, and rail pass activation date. And, after about ten minutes, your JR Pass should be ready.

The process for exchange is the same whether you are at the ticket office at Terminal 1 or Terminal 2 at Narita Airport.

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Train to Tokyo

If you set the activation date for your pass as that same day, you can use it to ride the Narita Express to Tokyo. Because a seat reservation is necessary to get on this train, you have to remember to make a reservation at the JR East Travel Service Center after receiving your rail pass.

Here’s a tip: You can always choose to activate your pass on a later date and just buy individual tickets until then.

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"The whole trip was simply amazing. I hadn’t done a lot of research before my trip and with the flexibility of the pass it allowed me to change things as I went. It was safe, reliable and great value for money”.

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Japan Rail Pass and Narita Express Guide [JAN, 2020 updated]

Do you know about the Japan Rail Pass?

Are you coming to Narita international airport?

Japan Rail Pass in a discount Shinkansen ride pass for foreign tourists , one of the things you should consider to purchase for traveling to Japan, especially the main island.

Shinkansen is the most popular transportation system to travel around Japan.

Maximum speed reaches 320kms per hour, you can transfer from Tokyo to Osaka in 3 hours by Shinkansen ( Nozomi and Hikari ). Shinkansen are operated every 15-30 min so you don’t waste much time like the flight.

In this site, explain why you should get Japan Rail pass , how to activate, and about Narita Express.

Who needs the Japan Rail Pass

Saving money, narita express, it’s multi-use all you can ride pass, can you purchase the pass in japan, exchange the order to the actual pass, when you arrive at narita airport, where is located jr east travel center at narita airport, get on narita express, before leaving narita airport, the useful video, before leaving this site….

Travelers who can get benefits from the pass

• wants to travel to different cities on the main island as much as you can
• wants to trave Tokyo, Kyoto, Osaka, Kobe, Hiroshima
• wants to use Shinkansen as transportation
• wants to save money for transportation and use local JR trains

Travelers who don’t need…

• not travel around the main island during the trip
• not need to use Shinkansen
• prefer other transportation than Shinkansen

The table below shows a non-reserved seat price in the regular season.

• The piece shown is for non-reserved seat, the reserved seat price is different.
• The price varies depends on the travel season.
• The price shown is as of January in 2020.
• Japan Rail pass holders can’t use NOZOMI Shinkansen.

How about Japan Rail Pass?

Do you feel still pricey?

If you think about the Shinkansen ticket only, the regular price is cheaper, and especially you will not hop in different cities.

But this is the point, if you arrive at Narita airport, you may want to think about the Japan Rail Pass.

Narita express aka N’EX is the express train directly connected with major areas in Tokyo. It has comfortable seats, (enough leg room) luggage storage areas, and free wifi service.

It takes about 60 min between Narita airport and Tokyo, and also easy to transfer to Shinkansen because the same company (group) own both lines.

Thus, Narita Express is the fastest and easiest transportation to get to Tokyo.

Passengers need a special ticket for N’EX, which costs about ¥3,000 (¥6,000 round trip).

Since you have “Janapn Rail Pass” on your hand, so you don’t have to purchase the extra fee for N’EX.

• The price varies depends on the travel season
• The price shown is as of January in 2020
• The regular reserved seat
• To transfer to Shinkansen, you need to get off “Shinagawa” (Tokaido & Sanyo Line) or “Tokyo”.

If you use the Japan Rail Pass from Narita to Tokyo on the day you arrive, you’ve already saved money. (*Talking about for 7 days trip, Tokyo – Osaka)

• Tokyo and Osaka Round trip
• The regular season price for Adult

Japan Freight Railway Company aka JR is the largest transport company that covers most main transportation systems (except for subways ) throughout Japan.

You will have many chances to use JR line transportation especially when you visit the suburbs of popular cities during traveling in Japan.

Once you hold the pass, you don’t have to be freaked out to buy tickets every time using overground public transportation, so that it can give you a flexible trip without considering the budget.

Where to buy Japan Rail Pass?

You can purchase via official travel agencies in the world or the Jraipass website which is the partner company to deal with the pass.

In addition, the easiest way to purchase Japan Rail pass is via the “JRail pass official vendor website “, because it will be delivered to your home in your country and also cheaper price than purchasing in Japan.

You can purchase certain ticket counter in certain places in Japan until March 31 in 2021.

However, the price is more expensive in Japan rather than in your country.

JR EAST taravel center

If you purchase Japan Rail Pass via official travel agencies or JRaill pass official vendor website,

Go to the JR EAST travel service center to exchange your exchange order to the pass and also reserve the seat for Narita Express.

• Terminal 1 Go to B1 following the sign, “Train” . It located by the ticket gates of the JR line. ou can see a big red sign . Office hours: 8: 15 a.m. – 7 : 00 p.m.

• Terminal 2,3 Go to B1 following the sign, “Train”. It located by the ticket gates of the JR line. You can see a big red sign . Office hours: 8: 15 a.m. – 7 : 00 p.m.

All passengers are required to reserve the seat before boarding. Do not forget to reserve your seat when you activate the pass at the travel center.

If you have a suitcase, you may want to read this carefully .

It depends on the Shinkansen car type, most cars don’t have baggage storage.

You have to hold a suitcase (which doesn’t fit the overhead shelf) in your leg space or decks if you can’t get the seat in the last row.

Since May of 2020, you must reserve the seat with suitcases if needed.

The easiest way is using the delivery service to send your baggage to the hotel.

It is very easy to order online before leaving your country, you can drop off the baggage at the airport and travel with hand-free.

Japan Rail Pass gives you more opportunities to visit several cities in Japan by Shinkansen, and its route covers major sightseeing cities such as Tokyo, Yokohama, Kyoto, Osaka, and Hiroshima.

Moreover, even you can use JR local trains which cover suburbs throughout the country.

If you want to get the benefit from Japan Rail Pass, you need to be an active traveler a bit.

• How to use Japan Rail Pass

• Go west from Narita airport.

• Here is an advice to buy Narita Express ticket in a regular way

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Japan Rail Pass Exchange Offices

• Published on : 01/03/2023
• by : Japan Experience
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Where can I exchange my Japan Rail Pass in Japan?

Japan Rail Pass Exchange Offices: the major offices throughout Japan where an Exchange Order can be exchanged for a Japan Rail Pass. Below are a few of the 51 offices throughout Japan where the Exchange Order can be exchanged for a Japan Rail Pass.

Once you’ve got your Japan Rail Pass Exchange Order in hand, there’s only one more step left! After arriving in Japan, you’ll need to turn in the exchange order (voucher) at the nearest exchange office. 

Don't have your pass yet? Buy your Japan Rail Pass now!

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Here’s our step-by-step guide so that you’re extra prepared.

1. Locate the nearest exchange office

JR Pass Exchange Offices are located in most major train stations and airports (but not all, for example not in Chubu Airport in Nagoya ).

Plan out ahead of time where and when you’ll exchange your pass using this official list of offices .

It’s important to note: Regional passes can only be exchanged at certain exchange offices within the region. Please check beforehand.

Japan Rail Pass Exchange Offices in Tokyo

Narita airport terminal 1.

• JR East Travel Service Center (Ekitabi concierge) 8:30-18:00, every day of the year
• JR Ticket Office 6:30-8:30, then 18:00-21:45, every day of the year 
• Narita International Airport Terminal 1 Travel Center 10:30-18:00, every day of the year

Narita Airport Terminal 2

• JR East Travel Service Center (Ekitabi concierge) 8:30-20:00, every day of the year

Haneda Airport International Terminal 3 (Tokyo Monorail)

• JR East Travel Service Center ( Tokyo Monorail 2F Ticket Gate/Arrival Lobby ) 6:45-20:00, every day of the year

NOTE THAT THE JR RAIL PASS CAN BE USED ON THE  TOKYO MONORAIL

JR Pass office at Narita Airport

Tokyo Station

• Japan Rail Pass Exchange Corner ( Yaesu Central Ticket Gate, 2F ) 7:30-20:30, every day of the year  
• Japan Rail Pass Exchange Corner ( Yaesu North Ticket Gate, 2F ) 9:00-19:00, every day of the year  
• JR East Travel Service Center ( Japan Rail Cafe ) 9:00-17:00, every day of the year  
• JR East Travel Service Center ( Marunouchi North Exit ) 7:30-20:30, every day of the year  
• JR Tokai Tours Tokyo Office 10:00-19:00, every day of the year

Shinjuku Station

• JR East Travel Service Center ( New   South Ticket Gate ) 8:00-19:00, every day of the year
• JR East Travel Service Center ( Central East Ticket Gate ) 9:00-18:00, every day of the year  

Ueno Station

• JR East Travel Service Center ( Central Ticket Gate ) 8:00-18:00, every day of the year  

Shibuya Station

• JR East Travel Service Center ( South Ticket Gate ) 9:00-18:00, every day of the year  

JR Office at Tokyo Station

Ikebukuro Station

• JR East Travel Service Center ( West Exit ) 9:00-18:00, every day of the year  

Shinagawa Station

• JR-Central Ticket Office 9:00-19:00  
• JR Tokai Tours Shinagawa Office Mon-Fri: 10:00-18:00  

JR office at Shinagawa Station.

Japan Rail Pass Exchange Offices in Yokohama

Shin-yokohama station.

• JR-Central Ticket Office ( Shinkansen East Ticket Gate ) 8:00-20:00, every day of the year  
• JR Tokai Tours Shin-Yokohama Office ( Shinkansen West Ticket Gate ) Mon-Fri: 10:00-18:00  

Yokohama Station

• JR East Travel Service Center ( Central South Ticket Gate ) 10:00-18:00, every day of the year

Eastern shinkansen entrance at Shin-Yokohama Station.

Japan Rail Pass Exchange Offices in Osaka

Kansai international airport.

• JR Ticket Office ( Kansai-Airport Train Station, JR Ticket Gate ) 5:30-23:00, every day of the year

Osaka Station

• JR Ticket Office ( Central Gate, No. 12 and 13 ) 6:00-22:00, every day of the year  
• Nippon Travel Agency TiS Osaka Branch ( Travel Service Center Osaka ) 8:00-20:00, every day of the year

Shin-Osaka Station

• JR East Travel Service Center 8:00-20:00, every day of the year  
• JR Ticket Office (JR-West East) 6:00-22:00, every day of the year  
• JR Ticket Office (JR-Central Central) 5:30-23:00, every day of the year  
• Nippon Travel Agency TiS Shin-Osaka Branch Mon-Fri: 7:00-20:30 Sat/Sun/Holidays: 7:00-20:00  
• JR Tokai Tours Shin-Osaka Office ( Shinkansen South Ticket Gate ) Mon-Fri: 08:30-20:00

JR East Tourist Information Center in Shin-Osaka Station.

@Osaka-info.jp

Japan Rail Pass Exchange Offices in Kyoto

Kyoto station.

• JR Information Counter ( 1F, International Arrivals Lobby ) 8:00-20:00, every day of the year  
• JR Ticket Office ( 1F, Central Gate ) 6:30-21:00, every day of the year.  
• JR Ticket Office ( 1F, JR-Central Hachijo Shinkansen ) 8:30-23:00, every day of the year  
• JR Tokai Tours Kyoto Office ( 1F, Hachijo Exit ) 8:00-20:00, every day of the year

Kyoto Station, Kyoto

Japan Rail Pass Exchange Office in Chubu

Nagoya station.

• Japan Rail Pass Exchange Office 10:00-19:00, every day of the year  
• JR Ticket Office 6:00-10:00, then 19:00-23:00  
• JR Tokai Tours Nagoya Office ( Central Concourse ) Mon-Fri: 8:00-20:00 Sat/Sun/Holidays: 8:00-19:00  
• JR Tokai Tours Nagoya Station Hirokoji Entrance Office ( Hirokoji Exit ) Mon-Fri: 7:30-20:00 Sat/Sun/Holidays: 8:00-18:00  

Hamamatsu Station

• JR Ticket Office ( Shinkansen Transfer Gate ) 8:00-20:30, every day of the week  
• JR Tokai Tours Hamamatsu Office ( Shinkansen Ticket Gate ) 10:00-18:00, every day of the week

Shizuoka Station

• JR Ticket Office 8:00-20:30, every day of the week  
• JR Tokai Tours Shizuoka Office 10:00-18:00, every day of the week

Ticket gate at Shizuoka Station

Japan Rail Pass Exchange Office in Hokkaido

New-chitose airport railway station.

• JR Hokkaido Visitor Information Desk ( B1F, Ticket Gate ) 8:30-19:00, every day of the year

Sapporo Station

• JR Information Desk ( Temporary Location: West Ticket Gate ) 8:30-19:00, every day of the year
• JR Ticket Counter for Rail Pass 10:00-12:30, then 13:30-18:00, every day of the year

Kushiro 

• JR Ticket office 10:00-18;00  every day of the year

Sapporo Tourist Information Desk in Sapporo.

@www.sapporo.travel

Japan Rail Pass Exchange Office in Kyushu

Kokura station.

• JR Ticket Office 10:30-18:00, every day of the year

Hakata Station

• JR-KYUSHU Ticket Office 7:00-21:00, every day of the year

Nagasaki Station

• Ticket Office 10:00-17:30, every day of the year

Saga Station

• Travel Service Center Mon-Fri: 10:30-12:00, then 13:00-18:00 Sat: 10:30-18:00  
• Ticket Office Sun/Holidays: 10:30-18:00

Oita Station

• Ticket Office 10:00-18:00, every day of the year

Kumamoto Station

• Ticket Office 11:00-18:00, every day of the year

Miyazaki Station

• Ticket Office 10:30-18:00, every day of the year

Kagoshima-Chuo Station

• Travel Service Center Mon-Wed/Fri-Sun/Holidays: 10:00-18:00  
• Ticket Office Thu: 10:00-18:00

JR Office at Kagoshima Chuo Station.

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Golden Week Travel Advice

Japan will celebrate Golden Week from April 29 to May 6, 2024 , which comprises four national holidays: Showa Day on April 29, Constitutional Memorial Day on May 3

How to exchange your train tickets in Japan ?

In this article, we’ll detail where and how to exchange the QR code associated with your booking into physical train tickets in Japan - as the country didn’t yet take the leap to digital train tick

If you want to optimize your time when taking the train in Japan, you should plan your routes well in advance (and ensure that you order your Japan Rail Pass prior to departing for Japan).

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JR East Travel Service Center - Narita Airport Terminal 1

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JR East Travel Service Center - Narita Airport Terminal 1 - All You Need to Know BEFORE You Go (2024)