Everything you need to know about Amex Travel

Ryan Smith

The American Express Travel portal allows you to redeem Membership Rewards points directly for travel reservations and activities rather than transfer your rewards to airline or hotel partners like Delta Air Lines SkyMiles and Marriott Bonvoy .

You also can book discounted premium tickets, use benefits like a 35% points rebate on certain bookings and even book premium hotels with additional perks through Amex Travel.

Let's explore this booking portal to uncover all its benefits and potential disadvantages.

What is the American Express Travel portal?

Amex Travel is the booking portal for most American Express cards . You can book flights, hotels, rental cars and cruises through the site, and you can pay with points, cash or a combination of the two.

How to book flights on the Amex Travel portal

To find flights on American Express Travel, visit this webpage . The flight booking process on the Amex Travel portal is similar to other popular sites like Kayak and Orbitz. You'll find a search box where you can enter your departure and destination cities.

If you're flexible with your departure airport, you can choose an entire city, such as New York, which has multiple airports. Additionally, you can customize your booking by selecting your preferred class and the number of travelers, and choosing between one-way and round-trip flights.

amex travel service office

You'll see the price listed in dollars and the number of Amex Membership Rewards points during the booking process.

amex travel service office

You can also use the options on the left-hand side to filter flights by number of stops, departure and arrival times, flight duration and airline.

Delta Air Lines is a featured airline in the Amex Travel portal. Sometimes, Delta flights appear at the top of your results, listed as "recommended," but this doesn't mean those flights are always the cheapest.

Additionally, if you have The Platinum Card® from American Express or The Business Platinum Card® from American Express and are flying from an airport with a Centurion Lounge , you'll see an indicator that a lounge is available.

amex travel service office

Points vs. cash

When paying for your flights on Amex Travel, several American Express cards offer elevated earning rates:

You can also pay with Amex Membership Rewards points to cover the cost of your flight.

You'll see the number of points required next to the cash price of a flight. You can expect a value of 1 cent per point when using Pay with Points . However, TPG values Membership Rewards points at 2 cents apiece when you maximize Amex's transfer partners.

Related: How to redeem American Express Membership Rewards for maximum value

It's important to compare the number of points required for bookings on Amex Travel with the points you'd need to transfer to an airline program . If you can't book a flight through transfer partners and prefer to use your points, Amex Travel remains an option.

There's an additional benefit for Amex Business Platinum cardmembers: You can get 35% of your points back when paying with points on Amex Travel. This applies to first- and business-class flights on any airline plus tickets in any class on your preferred airline (the same one used for your airline incidental credits ; enrollment is required in advance). This 35% points rebate can provide a value of 1.54 cents per point, which may influence your decision to pay with cash or points.

Similarly, the Business Centurion® Card from American Express offers a 50% Pay with Points rebate on eligible flights. Note that Centurion cards are available by invitation only.

The information for the Business Centurion Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

More details about flights through Amex Travel

During the payment process, you can use points, your credit card or a combination of both. The minimum number of points you can use is 5,000, and each point is valued at 1 cent.

You can upgrade your flights using cash or points in the Amex Travel portal. This generally gives you a return of 1 cent each, and you can book using your Amex card, points or a combination of both.

During your flight search, you might come across "Insider Fares" that offer a discounted price. But to benefit from the discount, you must redeem points to cover the full fare amount.

Amex Platinum and Amex Business Platinum cardmembers have another benefit: discounted premium tickets through Amex Travel's International Airline Program . This program offers discounts on first-class, business-class and premium economy tickets from over 20 participating airlines.

To book a premium ticket using the IAP, go to the Amex Travel portal and pay with cash or points, including the Business Platinum card's 35% airline rebate. Keep in mind that not all flights are eligible and there are restrictions:

  • The cardmember must travel on the itinerary.
  • A maximum of eight tickets can be booked per itinerary; travel must begin and end in the U.S. or Canadian international airports.
  • Tickets are nonrefundable unless stated otherwise.
  • Name changes for passengers are not allowed.

Finally, note that flights booked through Amex Travel are typically treated as normal paid tickets, meaning you're eligible to earn points or miles with participating airline loyalty programs.

Related: Why I love the Amex Business Platinum's Pay with Points perk

How to book hotels on the Amex Travel portal

You can book hotels through American Express Travel with a Gold, Platinum or Centurion card. As with other travel portals, you can input your destination, dates, number of rooms and number of guests (with separate input fields for adults and children).

amex travel service office

Platinum and Business Platinum cardmembers earn 5 points per dollar on prepaid hotel reservations.

amex travel service office

After selecting your hotel, you'll choose your preferred room and pay with points or cash. If you pay with points, you'll only get a value of 0.7 cents per point (compared to 1 cent when you book flights).

amex travel service office

Note that these are considered third-party bookings, so you likely won't earn hotel points or elite credits for your stay . While there are reports of people receiving stay credits with Marriott Bonvoy or Hilton Honors on rooms booked through Amex Travel, the hotel is not guaranteed to recognize your elite status in these programs or provide status-qualifying stay credits.

Related: 9 things to consider when choosing to book via a portal vs. booking directly

Amex Fine Hotels + Resorts

Platinum and Centurion cardholders also have access to the Fine Hotels + Resorts program through Amex Travel. This can add some great benefits to your hotel stays — and may not cost much more than booking directly with the hotel.

Here are the perks you'll receive with every FHR booking, regardless of the length of your stay:

  • Room upgrade upon arrival (when available): Some room types may be excluded, but you could receive an upgrade to preferred rooms with better views or a better location in the hotel.
  • Daily breakfast for two people: The provided breakfast must be, at a minimum, a continental breakfast.
  • Guaranteed 4 p.m. late checkout
  • Noon check-in when available
  • Complimentary Wi-Fi
  • Unique property amenity: The amenity varies by hotel but should be valued at $100 or more and usually consists of a property credit, dining credit, spa credit, private airport transfer or similar amenity.

You'll need to book these stays through Amex Travel, but note that FHR is considered a separate program from Amex Travel.

In addition, if you have the personal Amex Platinum , you can also get up to $200 in statement credits every year for prepaid reservations through Fine Hotels + Resorts or The Hotel Collection — which we'll discuss next. Enrollment is required.

Related: A comparison of luxury hotel programs from credit card issuers: Amex, Capital One, Chase and Citi

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The Hotel Collection

A lesser-known American Express benefit is The Hotel Collection , which allows you to book in cash or with points. Those with Amex Gold, Platinum and Centurion cards have access to this program, which offers the following benefits:

  • A room upgrade at check-in (if available)
  • $100 on-property credit for qualifying dining, spa and resort activities

Note that The Hotel Collection bookings require a minimum stay of two nights, though they too are eligible for the $200 hotel credit on the Amex Platinum.

How to book rental cars and cruises on the Amex Travel portal

Reserving a car in the Amex portal is relatively simple. You'll input your pickup and drop-off times and location.

amex travel service office

You'll see rental car prices listed in cash and points. When using Pay with Points , your points are worth 0.7 cents — just over a third of TPG's valuation of Amex Membership Rewards points.

amex travel service office

Although the format differs, you can also search for cruises on Amex Travel.

Rather than typing specific dates and numbers of passengers, you'll see four drop-down menus. These allow you to choose a destination (by region), filter by cruise lines and choose a month for travel — though not specific dates — on this first page. You can also select your desired cruise duration.

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From here, you can filter by cruise duration, departure port and ship. You can sort your results by sailing date, value, price or ship rating.

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On the final payment page, you can use your card or redeem points, ranging from 1 point to enough to cover the entire cost. Using points for a cruise will result in a low valuation of 0.7 cents per point, but it can be a money-saving option if you prefer not to spend cash.

There's another benefit available if you're a Platinum or Centurion cardholder (including personal and business versions of these cards): the Cruise Privileges Program .

This is available on cruises of five nights or more with select cruise lines, and it offers the following perks:

  • $100-$500 in onboard ship credit (note that this cannot be used for casino or gratuity charges)
  • Additional onboard amenities vary by line, such as spa vouchers, a bottle of Champagne, shore excursion credits or a private ship tour

Note that the Platinum cardmember must be one of the travelers on the cruise to enjoy these benefits.

Related: How to book a cruise using points and miles

Further things to consider about Amex Travel

When booking through the Amex Travel portal, there are a few factors to consider.

First, using Amex Membership Rewards points on Amex Travel may not provide the best value compared to transferring points to airline or hotel loyalty programs. The Pay with Points feature typically values points at 0.7 to 1 cent per point, which is far lower than our 2-cent valuation .

Additionally, the prices on Amex Travel may not always be the most competitive, so we recommend checking other platforms like Google Flights before booking your travel. Also, booking directly with hotels is advised for those seeking to utilize elite status benefits.

When you need to change your upcoming trips booked through Amex Travel, it can get complicated. You may encounter change and cancellation fees, often around $75, and making a change requires a phone call. Flight credit vouchers from cancellations can only be used for rebooking through Amex Travel via phone.

On the positive side, Amex Travel allows a 24-hour cancellation window for most reservations, and booking flights through the site generally still qualifies for earning miles and status with airline loyalty programs.

Related: Redeeming American Express Membership Rewards for maximum value

Bottom line

American Express Travel offers an array of booking options, including the ability to earn bonus Membership Rewards points on select purchases. Although you can use your points to book hotels, flights, rental cars and cruises through Amex Travel, you can get more from your points when you transfer them to Amex's airline and hotel partners .

However, there are exceptions, such as when there is no award availability for last-minute travel. In addition, Amex Travel offers perks like discounted premium flights, added benefits with Amex Fine Hotels + Resorts and a user-friendly interface. And with a simple redemption scheme that doesn't involve complicated loyalty programs and transfer partners, many Amex cardholders prefer it when planning their trips.

Additional reporting by Ryan Patterson and Kyle Olsen.

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Table of Contents

Who can use the American Express Travel portal?

Benefits of booking travel on amex travel, how to book travel in the portal, is travel insurance included when booking through amex travel, downsides of booking via amex travel, final thoughts on the amex travel portal.

The American Express Travel portal is similar to many other online booking sites in that it allows you to purchase flights, hotels and other travel reservations. The main difference is that only those who hold an American Express card can use it.

Certain cards come with additional perks for booking in the portal. For instance, some AmEx cards allow travelers to earn extra points for bookings, receive a 35% points rebate, pay for a portion of the reservation with points, get room upgrades and more. Terms apply.

Here's a look at what the AmEx Travel portal offers and how to use it to maximize your benefits.

American Express Travel flights, hotels and other reservations are available for American Express cardholders. Depending on which American Express card you have, you may earn additional points on your reservation or unlock additional features. Terms apply.

For example, The Platinum Card® from American Express cardholders earn 5x points on flights booked directly with an airline or through AmEx Travel and 5x points on prepaid hotels booked through AmEx Travel. They also have access to the Fine Hotels & Resorts collection through the travel portal. Additionally, American Express® Gold Card and The Platinum Card® from American Express cardholders can book room reservations with The Hotel Collection . Terms apply.

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Here are eight reasons why booking with AmEx travel could be a good idea.

1. Earn up to 5x points

When you book flight through the AmEx Travel portal, your credit card may earn additional points for the purchase. In addition, prepaid hotel reservations through the AmEx travel portal also earn extra points. These are a few of the cards that offer a bonus when making reservations through AmEx travel:

The Platinum Card® from American Express

on American Express' website

American Express® Gold Card

• 5 points per $1 on flights booked directly with airlines or with American Express Travel, on up to $500,000 spent per year.

• 5 points per $1 on prepaid hotels booked with American Express Travel.

• 1 point per $1 on other eligible purchases.

Terms apply.

• 4 points per $1 at restaurant plus takeout and delivery in the U.S.

• 4 points per $1 at U.S. supermarkets (on up to $25,000 in purchases per year).

• 3 points per $1 on flights booked directly with airlines or with American Express Travel.

• 3 points per $1 on eligible travel purchases.

• 3 points per $1 on restaurants worldwide.

• 1 point per $1 on other purchases.

• 2 points per $1 on the first $50,000 in purchases each calendar year.

• 1 point per $1 on purchases above $50,000 in a calendar year.

» Learn more: AmEx Membership Rewards: How to earn and use them

2. Pay for reservations using Pay with Points

With American Express Travel, flights, hotels and more can be paid for with points instead of cash. Members can even choose to pay a portion of the trip with points and the rest with cash. Once your reservations have been booked, the full amount of your trip will be charged to your American Express credit card, and then a credit will be posted for the points redeemed within 48 hours.

You must redeem at least 5,000 points in order to use Pay with Points. Points are redeemed at a value of 1 cent per point when booking flights or making Fine Hotels & Resorts reservations. Other eligible travel receives only 0.7 cents per point. NerdWallet values Membership Rewards points at 2.8 cents per point if you take advantage of transferring to and booking through travel partners, so the redemption rates in the travel portal are significantly below our ideal value.

If you need to cancel your reservation, you'll receive a statement credit on your card for the cash equivalent. Members who would rather have the unused Membership Rewards points returned to their accounts must contact American Express customer service at 800-297-3276. Terms apply.

3. Upgrade flights with points

Eligible flights booked with cash can be upgraded using your American Express Membership Rewards points. You'll receive 1 cent per point credit towards the cost when upgrading a flight with points (which is again below our AmEx point valuation ).

To upgrade your flight with points, select your airline and provide your reservation details in the AmEx travel portal. You will be notified if your flight is eligible or not. If your flight is eligible, you can submit an offer to the airline for the upgrade. The airline will accept or reject your bid between one and five days of your flight's departure and you'll receive a decision via email.

If your upgrade offer is accepted, the points will be deducted from your account. Your statement will show a charge and a credit for the corresponding points.

» Learn more: You can now use AmEx points to bid on flight upgrades

4. Discounted international flights through AmEx IAP

Platinum cardholders have access to discounted flights through International Airline Program (IAP) , which allows members to book first, business and premium economy at a discount on select airlines and routes. Plus, you'll receive 5x Membership Rewards points on the booking when using your The Platinum Card® from American Express or The Business Platinum Card® from American Express to pay for the flight. Terms apply.

There are 25 airlines that participate in this program. You can book refundable and nonrefundable tickets for up to eight passengers through the IAP. Tickets can be paid with your card, points or a combination of the two. You will have to pay a $39 nonrefundable ticketing fee, however the discount received on these tickets should outweigh the fee.

5. Cancel For Any Reason insurance

CFAR is shorthand for an insurance policy that allows you to cancel your trip for any reason whatsoever and receive a refund. In May 2022, AmEx launched its own version of CFAR coverage for airfare booked through the travel portal using an AmEx card.

This feature, called Trip Cancel Guard, will get you up to a 75% reimbursement on nonrefundable airfare costs, provided you cancel at least two calendar days out from your departure. You'll need to purchase Trip Cancel Guard coverage at the point of booking and if you cancel, whether through the airline directly or through AmEx Travel, you can request reimbursement online or over the phone.

» Learn more: The guide to Cancel For Any Reason (CFAR) travel insurance

6. 35% points rebate with The Business Platinum Card® from American Express

When The Business Platinum Card® from American Express cardholder book flights using points through the AmEx travel portal, they can receive up to 35% of their points back . The benefit is available on first or business class flights on any airline and all economy flights with their chosen airline. This benefit provides up to 500,000 points back per calendar year.

However, as with all AmEx credits , it's not as straightforward as you may hope. You will have to designate the airline for the 35% rebate and the airline must be the same as the one chosen for the $200 airline incidental credit .

» Learn more: The best travel credit cards right now

7. Fine Hotels & Resorts

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The Loews Portofino Bay Hotel at Universal Orlando. (Photo by Sally French)

Fine Hotels & Resorts (FHR) is a collection of resorts and benefits available only to Platinum Card members. There are over 2,000 properties worldwide that participate in this program. When making reservations with Fine Hotels & Resorts for one night or more, you'll receive the following benefits:

$200 statement credit provided once per year.

Noon check-in (when available).

Room upgrade upon arrival (when available).

Daily breakfast for two.

Guaranteed 4 pm late checkout.

Complimentary in-room WiFi.

Unique property benefit valued at least $100.

These benefits rival those that many travelers receive when booking directly with hotels to obtain elite status perks. Some locations also offer a last-night free benefit, depending upon when you make your reservation. And some of the best hotels to book using FHR credits offer especially-unique amenities.

For example, many theme park fans consider Loews Portofino Bay Hotel as the best FHR hotel in Orlando . That's because — on top of all the above benefits — guests receive complimentary Universal Express Unlimited ride access, which allows you to skip the lines inside the Universal theme parks .

8. The Hotel Collection

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The Loews Sapphire Falls at Universal Orlando falls under The Hotel Collection. (Photo by Sally French)

AmEx Gold and Platinum cardholders receive elite status-level perks at more than 600 hotels worldwide. When you stay for two nights or more, you'll receive a $100 resort credit and an upgrade upon arrival (when available). In addition, you can use your AmEx Membership Rewards credit card to book and pay for your reservation entirely or partially with your points.

While you can book travel over the phone with an agent, it is often quicker and more convenient to make your reservations through the AmEx Travel portal.

amex travel portal header

Here's how to book travel in the American Express travel portal:

Go to americanexpress.com/en-us/travel/ .

Log in with your username and password.

Select flights, hotels, flight + hotel, cars, or cruises.

Enter your travel dates, cities and other relevant information.

Choose options based on your trip.

Pay with your American Express credit card, points, or a combination.

Since you need an American Express card to make reservations through AmEx travel, you may already hold a card that offers complimentary travel insurance . If you don’t get travel insurance perks through your AmEx card, you can purchase Trip Cancel Guard through when making your booking.

Trip Cancel Guard works similarly to CFAR in that it allows you to cancel your trip for any reason whatsoever and get up to a 75% reimbursement of your travel costs as long as the cancellation is made two full days before your trip.

What is the AmEx Travel cancellation policy?

When you book travel through the American Express travel portal, you may be eligible to cancel your reservation within 24 hours and get a full refund. However, the cancellation policy is determined by the airline.

As such, AmEx instructs travelers to refer to the cancellation policy on the itinerary or reach out to customer service with any questions. Terms apply.

There are many appealing reasons why travelers want to book reservations with the AmEx travel portal. However, there are some downsides as well. These are some of the most common reasons why you shouldn't:

Low value for your points. Redeeming points through the AmEx travel portal yields a value of 1 cent per point or less. That's at least a 50% reduction compared to our value of Membership Rewards points.

Complicated customer service. Resolving flight or hotel reservation issues becomes more complicated when you book through a third party such as AmEx travel. The airline or hotel blames the booking agency and may not immediately resolve the problem in some instances. However, providers have no scapegoat when you book direct.

No hotel elite status benefits or loyalty credits. Most hotels require you to book directly to receive elite status benefits, stay credits or earn points. For travelers looking to take advantage of their elite status or earn status for the next year, booking AmEx travel hotel reservations is not a good idea.

Despite the above policy, hotels booked through Fine Hotels & Resorts allow you to earn elite night credit and earn loyalty perks associated with your elite status level on any hotel reservations — regardless if you book in the portal or not.

The AmEx travel portal offers numerous benefits for all American Express cardholders. If you have a Membership Rewards credit card, you can pay for all or part of eligible travel reservations using your points.

And any portion that you pay with your Membership Rewards card can earn up to 5x points. AmEx Travel also offers two hotel collections that provide additional perks similar to elite status benefits.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

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Treat yourself to daily experiences and unexpected value closer to home with the American Express® Platinum Card.

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$240 Digital Entertainment Credit

Discover new shows, music, news and recipes on Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Get up to $20 in statement credits each month when you make eligible purchases directly from one or more of our participating partners with your Platinum Card®. Plus, Platinum Card Members will get exclusive access to special perks from time to time. Enrollment required.

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A Walmart+ membership can get you free shipping with no order minimum on eligible items shipped by Walmart free same-day delivery from store (where available, subject to order minimum), video streaming with Paramount+ Essential (separate registration required) and so much more. Use your Platinum Card® to pay for a monthly Walmart+ membership (subject to auto-renewal) and receive one statement credit for up to $12.95 (plus applicable taxes. Plus Ups not eligible) each month. Free Shipping excludes most Marketplace items, freight and certain location surcharges. Paramount+ Essential plan only, separate registration required.

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Step up your night out. Unlock access to exclusive reservations at sought-after restaurants with Global Dining Access by Resy when you add your Platinum Card to your Resy profile. You’ll also receive Priority Notify when a table opens up, access to special experiences, and more.

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Flag: Elektrostal Moscow oblast landscape flag | 2.16m² | 23sqft | 120x180cm | 4x6ft Elektrostal Moscow oblast Elektrostal obwód moskiewski , flaga ???????????? ?????????? ??????? Since we know how important your external presentation is, we print our Elektrostal Moscow oblast flag for your representative appearance using the most modern machines in Germany. To ensure your maximum flexibility, we have equipped the flags with quality metal eyelets, to let you simply attach these flags to any flagpole. To let you use the flags for a long time, we have strengthened the flag using double safety seams and a tear proof strap at the side of the pole. Due to the quality of this business flag, you show a particular degree of the closeness to Elektrostal Moscow oblast. Details about this flag This landscape Elektrostal Moscow oblast flag is a quality product Made in Germany made of 110g/m² gloss polyester. This Elektrostal Moscow oblast flag is wind- and weather-resistant and highly durable. The flag colors are intensive and UV-resistant. This flag is specially made for outer space. This Elektrostal Moscow oblast flag will be delivered with a double safety-seam as well as with 2 metal eyelets to hoist at the flag pole. The metal eyelets give you great flexibility for placing this flag on any flagstaff. The mast side is reinforced with a white hem. The quality flag material and the metal eyelets will take care of a long endurance of this Elektrostal Moscow oblast flag. If required, the flag can be washed at 60 degrees Celsius. Recommended height of flag pole Elektrostal Moscow oblast flags of 2.16m² | 23sqft | 120x180cm | 4x6ft look best with flagpoles of around 6m | 18ft height. Need a bigger size or an other configuration? We can provide bigger sizes, other configurations, exclusive indoor ...

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  20. Elektrostal

    Elektrostal , lit: Electric and Сталь , lit: Steel) is a city in Moscow Oblast, Russia, located 58 kilometers east of Moscow. Population: 155,196 ; 146,294 ...

  21. Elektrostal, Moscow Oblast, Russia

    Elektrostal Geography. Geographic Information regarding City of Elektrostal. Elektrostal Geographical coordinates. Latitude: 55.8, Longitude: 38.45. 55° 48′ 0″ North, 38° 27′ 0″ East. Elektrostal Area. 4,951 hectares. 49.51 km² (19.12 sq mi) Elektrostal Altitude.

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  24. magFlags XL Flag Elektrostal Moscow oblast

    Amazon.com : magFlags XL Flag Elektrostal Moscow oblast | landscape flag | 2.16m² | 23sqft | 120x180cm | 4x6ft - 100% Made in Germany - long lasting outdoor flag : Outdoor Flags : Patio, Lawn & Garden