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Managing Your Booking & Travel Documents

Your Booking Documents

Myget: enhance your travel experience.

MyGET is an easy-to-use, interactive travel portal that connects you to your vacation before and during your trip. With just a few clicks, you can view your trip itinerary and available optional experiences, manage your booking, make a payment, or view your invoice. As you get closer to your trip, your travel documents will also be available here.

If you've traveled with us before and have a MyGET account , you'll need to log in and find your new booking; you can complete your required registration.

If you do not have a MyGET account , creating an account and registering your booking is easy. Enter your first name, last name, and email address associated with your booking, and set a password for your account. You will receive an email to the address you provided notifying you that your account setup is nearly complete - follow the link to confirm your password, and you'll be set to go.

Your Travel Documents

A passport is required for international travel.

All tour members must possess a valid U.S. passport when traveling outside of the U.S., including to Canada & Mexico.

To travel on an international guided tour or river cruise,  it's required that each traveler's passport contains at least three blank visa pages and is valid for six months after the completion of the tour.  Before booking your trip abroad, ensure you have all your passport information up to date and ready to go. 

Entry Visas for US Citizens

Some countries require US citizens to have an Entry Visa prior to arrival. For tours traveling to countries that require visas to be applied for in advance, we will send you the visa application forms approximately 75 days prior to departure; a valid U.S. passport is necessary at this time. Please be sure that the name provided to Grand European Travel is the same name that appears on your passport.

Electronic Visa

Australia requires an electronic visa which is obtained at the time of airline ticket purchase.

Misc. Taxes

Some countries may charge you a Departure Tax when you check into the airport for your departing flight. Some countries charge a one-time Reciprocity Tax.

Keep Your Important Information Safe

We advise keeping a record of your passport number, place, and date of issue and a photocopy of the first page separately. If your passport gets lost or stolen while you are traveling, advise your Travel Director immediately, and they will assist you in contacting the necessary parties to issue a temporary replacement passport.

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Email Sign-up Travel Credit: Receive a $150 per person ($300 per couple) discount toward your first tour (operated by Trafalgar or Insight Vacations) when you sign up for GET emails; valid for each full-paying adult who signs up with a unique email address. Valid for new bookings only made from 01 January to December 31 2024 for travel from 01 January 2024 to 31 December 2025. Discount is not combinable with any other discount or offer, including GETAWAY Deals, Limited Time Offers, AARP member discount, Past Traveler Global Tour Rewards discount, Groups or Multiple Trip discounts. Offer cannot be booked online. GET reserves the right to validate bookings and will remove any additional offers added online that are not combinable. Other conditions may apply.

Manage My Booking

Due to limited seating availability, date and time specific tickets are non-refundable if not used on the reservation date (no show). You may reschedule up to 24 hours in advance of your tour time.

Guests who have purchased Directly from our Website can use this page to find their booking and reschedule their itinerary one-time at no charge*. However, the guest is fully responsible if the fare price for the new date/time selected is more expensive. Refunds are not issued where ticket prices have decreased due to promotions or where the date/time selected is less expensive. Changes are subject to availability.

Local Sales Depot Purchases cannot use this rescheduling tool – Please contact the Tour or Attraction directly to change your itinerary.

Trusted Tours & Attractions or Online Travel Agent Purchases (Viator, Expedia, Get Your Guide, Trip Advisor, Groupon etc.) cannot use this rescheduling tool – please contact these companies directly to make any changes needed.

*Additional Changes – If you made changes previously and need to modify your tour or attraction date/time again, please contact the Tour or Attraction directly by calling the phone number on your ticket.

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Manage My Booking Feature: Self-Serve Booking Management

Need to edit or cancel a booking? You can easily do that directly from your account without needing to call our support team.

What does this tool help me do?

Edit a booking.

Change dates, add/remove travelers, and more from direct bookings.

Cancel a booking

We know that things change and flexibility is key. Cancel bookings for your clients. 

Get tickets

Once the booking is confirmed, access your client’s ticket and download it to share.

View tour info

Tour operator name, inclusions/exclusions, departure details, cancellation policy, etc.

Looking to claim a booking to recieve commission?

See our step-by-step guide on how to claim a booking .

Where and how do I manage my booking?

Log in to your account here . You can also access your account from travelagents.viator.com by clicking on “Manage account” from the dropdown menu.

Navigate to the “Manage bookings” tab on the top menu bar and select your date range from the calendar filter.

You can locate your booking in two ways:

• By typing the Booking Reference Number directly into the search bar
• By scrolling through your list of bookings

You can also filter bookings based on their status.  To view bookings that occurred in the past, check the box next to ‘View Past Bookings’. 

Once you’ve found your booking, click the 3 dots to the right of the commission and select “Manage.”

After clicking “Manage,” the booking details page will open in a new tab. From here, you will see all the relevant details and actions you can take on the booking, including:

• Editing the traveler details 
• Changing the tour dates
• Canceling the booking
• Accessing the tickets
• Contacting the tour operator
• Updating the payment details, if the booking was made using Reserve Now & Pay Later

Editing direct bookings

When editing a booking you made on behalf of your client, you have a few options:

Change dates

Here, you can change the travel date. Note: there may be differences in price, and you will be alerted of price changes prior to confirming your change.

Update travelers

Need to add or remove someone from a tour? You can easily change traveler names and add or remove travelers here. Note: you will not be able to remove the lead traveler. To do so, you’ll have to cancel the booking and rebook.

Change tour option

You may change the tour option here.  ‘Tour options’ are different options for the same tour and may include different start times, inclusions, pickup locations, etc.)

Any changes you make will be sent to the email address(es) used during the check-out process (i.e. to the Agent Only, Traveller Only or Both). 

Note: you will not be able to edit a booking if the booking was marked as “All Sales Final” or if the booking is within the terms of the operator’s cancellation penalty.

Managing indirect (“Share with client” link) bookings

If your clients have made a booking using your “Share with client” link, you still have a few options to help them edit/cancel the booking. 

Identifying indirect bookings

From the “Manage bookings” tab of your account, you will see bookings made using your “Share with client” link marked as “Indirect” under the “Type” column.

Client can manage the booking

Your client is able to manage bookings they’ve made on their own through their Viator account.

Client can call customer support

Your client can speak to a customer support agent on the phone 24/7 by calling (888) 651-9785

You can call customer support

As the agent, you are also able to call customer support on behalf of your client. Call (888) 651-9785 with the booking reference number.

Frequently Asked Questions

Can anyone else see my bookings.

Host agents have access to all bookings in their agency. Member agents have access only to their bookings.

How do I know if my booking is eligible for cancellation?

If the booking is eligible for cancellation, the ‘Cancel for Free by (DATE) button will show. When you click here, you will be taken to a secondary screen with the following:

• A drop-down to select the cancellation reason (required)
• The total amount paid
• The total refund amount, including the last four digits of the Credit Card to which the refund will be credited and the expected refund timeframe
• ‘Cancel Booking’ button to finalize the cancellation

Do I need to download tickets?

You do not always need to download tickets and send them to clients. If mobile tickets are accepted (which will be indicated on the ticket) then clients can access tickets on their smartphones when in destination.

Can I remove the lead traveler from the booking?

You cannot remove the lead traveler from the booking.

• Manage your booking

Tailor your Emirates experience

There’s so much you can do with our booking management tool and you can take control of your journey in just a few clicks. It’s easy and secure - just have your booking reference and your last name ready to get started.

• Manage your booking You can edit and manage all your travel needs online. Book a dietary meal if you have a specific diet, upgrade your seat, and add a hotel or car rental to your booking. You can also book services like Chauffeur-drive.
• Check your itinerary View, print or email your flight itinerary. Check your flight details and make changes to your booking.
• Select a seat Choose where you want to sit on the plane. Explore our immersive 3D seat map and get a feel for the experience before you select your seat. Choosing your seat on the flight also means your family or friends can sit together when you’re flying in a large group. Through Manage your booking you can change your seat at any time up until check-in.
• Update your email address and contact number Keep your details up to date so we can send you notifications about your flights’ status, any disruptions, or if there’s a chance to upgrade.
• Check-in online Save time at the airport and check-in online between 48 hours and 90 minutes before your flight. You can also use mobile check-in and download your boarding pass on your phone. When you check-in online, you can choose your seat for free.
• Buy excess baggage allowance See the weight limit for checked-in baggage and carry-on baggage, and if you need more you can pay for extra baggage online for 20% less than at the airport. Check our baggage rules before you fly.
• Log in to Emirates Skywards Manage every aspect of your loyalty account online. Add your membership number to your booking and earn Skywards Miles on your flight, or use your Miles to upgrade. Check your Miles balance and see when they’ll expire, and find out how many Tier Miles you need to reach the next membership level. Not a member? Sign up online for free .

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My Tour Book Documentation

Introduction for tour managers in a hurry, create a new tour, import your tour from a spreadsheet, add & manage contacts on your tour, adding & editing tour locations, adding & editing day entries, adding notes & attachments, adding travel info & distance calculations, tour settings page, managing your guest lists & passes, notify tour members, printing your tour itinerary, asking questions to tour members, manage your tour via the tour manager app, the tour member app.

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Rusmania • Deep into Russia

Belgorod Region

  The Belgorod Region is located in south-west of the Central Federal District, part of what is known as the Black Earth Region, and shares a large border with Ukraine, 540km in total. Trains heading to Crimea from Moscow pass through the region and are very busy in the summer. The largest natural park in the region is the Belogorye National Park.

  There are 11 cities within the Belgorod Region, the most populated of them being Belgorod, the region's centre, and Stary Oskop. The main attraction for tourists in the region is undoubtedly the town of Prokhorovka - where one of the biggest tank battles in history took place. Located here is the 'Third Battlefield of Russia' Museum of Military Glory and several memorials. In Belgorod, the region's centre, there are several sights worth seeing but not as many as the older cities located in the north-eastern part of the Central Federal District. Belgorod however has been named several times as one of the cleanest and most well-organised cities in Russia.

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Stary Oskol city, Russia

The city of Belgorod oblast .

Stary Oskol - Overview

Stary Oskol is a city in Russia located in the Belgorod region, standing on the banks of the Oskol River, about 142 km northeast of Belgorod, 632 km south of Moscow.

The population of Stary Oskol is about 222,600 (2022), the area - 134 sq. km.

The phone code - +7 4725, the postal codes - 309500-309518.

Stary Oskol city flag

Stary oskol city coat of arms.

Stary Oskol city map, Russia

History of stary oskol.

In 1300, there was a village called Ugly on the the territory of the present city. Today, it is one of the districts of Stary Oskol. At that time, the village was part of the Grand Duchy of Lithuania and was a border crossing point on the border with the Golden Horde.

The settlement of Oskol was founded by Russian Tsar Fyodor Ioanovich’s order (Ivan’s the Terrible son) to protect the southern borders of the Russian kingdom in 1593. The bulk of the population were peasants and the military.

In 1617, the town was burned by the Poles. In 1625, 1642 and 1677, the Crimean Tatars approached Stary Oskol, but could not capture it. The town was renamed Stary Oskol (meaning Old Oskol) in 1655, when the town of Tsaryov-Alexeyev, located down the river, was renamed Novy Oskol (New Oskol). Fortifications of the town existed until the 18th century.

More Historical Facts…

Gradually, Stary Oskol turned into peaceful, commercial and merchant town - the center of an agricultural district. Industrial production was represented mainly by enterprises on processing agricultural products.

In 1780, the town got its coat of arms. In 1784, Stary Oskol like most Russian towns of that time was rebuilt according to a new plan signed by Empress Catherine II. A large number of brick houses were built, mostly two-story buildings. The historic center of Stary Oskol has been preserved to our time.

In the second half of the 19th century, the town had a wide network of schools, libraries, reading rooms, printing, secondary schools. In 1894, construction of the railway began, trade and industry began to develop rapidly.

Until the 1930s, there were eleven Orthodox churches in Stary Oskol. During the Second World War, Stary Oskol was occupied by the Germans from July 2, 1942 to February 5, 1943. In 1954, the city became part of the newly formed Belgorod region.

In the late 1960s - early 1970s, in connection with the active development of the Kursk Magnetic Anomaly (the most powerful iron ore basin in the world), Stary Oskol became a major center of iron and steel industry.

Stary Oskol was declared a city of three top-priority Komsomol construction projects. The largest enterprises: Lebedinsky Mining and Processing Plant, Stoilensky Mining and Processing Plant, Oskolsky Electrometallurgical Plant became not only the city-forming enterprises, but also the largest industrial enterprises of the country. Stary Oskol experienced a new birth.

Today, Stary Oskol is a rapidly developing city, one of the leading mining and metallurgical centers of Russia.

Stary Oskol views

Stary Oskol cityscape

Author: Nikolai Ivanov

The fountain on Friendship Boulevard in Stary Oskol

October movie theater in Stary Oskol

Author: Roman Riapolov

Stary Oskol - Features

The coat of arms of Stary Oskol is a shield divided in half diagonally, in the red field there is a rifle, in the green field - a golden plow. It reflects both military and agricultural importance of the town.

Stary Oskol is among Russian cities with the youngest population. The average age of its citizens is about 35 years. The main reason lies in the history of the city. In the second half of the 20th century, a large number of members of the Young Communist League came to Stary Oskol to participate in the construction of large industrial enterprises.

Unique reserves of iron ore, developed industry and infrastructure, high scientific, technical and industrial potential, fertile land form the basis of Stary Oskol economy.

The main branches of local industry are mining, ferrous metallurgy, machine building and metalworking, building materials, food industry. There are more than 140 large and medium industrial enterprises, which employ more than 80 thousand people.

Attractions of Stary Oskol

The city has more than a dozen Orthodox churches and chapels. Alexander Nevsky Cathedral (Tokareva Street, 4/1) is the main church of Stary Oskol. St. Trinity Church (Bolshevistskaya Street, 17/15), built in 1730, is the oldest church in the city.

The Zoo was opened in Stary Oskol in 2008. Bears, lions, tigers, monkeys, wolves, camels, ostriches, and other species of birds and animals live there.

Museum of Local Lore (Lenina Street, 50). The museums, founded in 1923, has exhibitions about the history of Stary Oskol. It is located in a building which is a monument of history and culture of the 19th century once owned by the merchants and brothers Likhutins.

The museum organizes tours of the city and the area including visits to an ancient Russian settlement of Kholki, an underground monastery in Melovy mountains, and a biosphere reserve “Yamskaya steppe”.

Art Museum (Lenina Street, 57). The collection of local masters of folk clay toys (O.M.Goncharova and N.M.Goncharova) is a real pearl of the museum. Stary Oskol folk clay toys production was known from the end of the 18th century.

House Museum of Vasily Yeroshenko (Yeroshenko Street, 15). Yeroshenko’s life is a living legend for blind people not only in Russia but also abroad. He encourages disabled people, supports them with his talent, helps them on their ways to improve techniques. Yeroshenko spoke 12 foreign languages and was the professor of universities in Tokyo and Beijing, he became a classic of Japan literature for children.

Stary Oskol city of Russia photos

Pictures of stary oskol.

Byl movie theater in Stary Oskol

Friendship Boulevard in Stary Oskol

The Monument to Soviet-Bulgarian friendship in Stary Oskol

Sights of Stary Oskol

The memorial complex Ataman Forest in Stary Oskol

Cannon monument in Stary Oskol

Church of the Nativity in Stary Oskol

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Stary Oskol Demography

Information on the people and the population of Stary Oskol.

Stary Oskol Geography

Geographic Information regarding City of Stary Oskol .

Stary Oskol Distance

Distance (in kilometers) between Stary Oskol and the biggest cities of Russia.

Stary Oskol Map

Locate simply the city of Stary Oskol through the card, map and satellite image of the city.

Stary Oskol Nearby cities and villages

Stary oskol twin towns, sister cities.

The City of Stary Oskol has international agreements with its different pairings.

Stary Oskol Zone

Time zone of Stary Oskol.

Stary Oskol Weather

Weather forecast for the next coming days and current time of Stary Oskol.

Stary Oskol Sunrise and sunset

Find below the times of sunrise and sunset calculated 7 days to Stary Oskol.

Stary Oskol Hotel

Our team has selected for you a list of hotel in Stary Oskol classified by value for money. Book your hotel room at the best price.

Stary Oskol Nearby

Below is a list of activities and point of interest in Stary Oskol and its surroundings.

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Stary oskol page.

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Woolacombe football festival.

Since its inception in 2012 the Woolacombe Football Festival has quickly developed into one of our most popular tournaments.  The majority of the football will take place at Braunton FC whose pitches are considered the best in the area boasting excellent playing surfaces and facilities, and they are close to the holiday parks.  

Woolacombe Beach in north Devon has been voted one of the best beaches in the world and it is easy to see why it has won numerous awards. It’s a big favourite with families and surfers attracting thousands of people each summer to the beach and Woolacombe village. 

Golden Coast Holiday Park is just a five minute drive to the beach and is the perfect choice for a football tour with an incredible range of facilities to keep the family entertained.  New for this year is Ilfracombe Holiday Park - a family friendly park with lots to do, lovely views over Ilfracombe town and bay and a free breakfast too!

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