cit tourism management

Diploma of Travel and Tourism Management - SIT50116

Canberra institute of technology (cit).

Type of institution: TAFE Institute Level: Pre-degree CRICOS: 00001K

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.Possible job titles include:inbound groups managerinbound sales managerincentives managertour operations managermarketing managerproduct development managerreservations managertravel agency managersales managervisitor information centre manager.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

• 23 units: 12 core
• 11 elective
• Use a computerised reservations or operations system
• Construct promotional international airfares
• Provide first aid in remote situations
• Enhance customer service experiences
• Process reservations
• Package tourism products
• Investigate and design e-business solutions
• Prepare and monitor budgets
• Construct advanced international airfares
• Develop host community awareness of tourism
• Lead and manage people
• Operate commercial vehicle
• Source and use information on the tourism and travel industry
• Identify hazards, assess and control safety risks
• Manage risk
• Build and launch a small business website
• Develop and implement marketing strategies
• Use hygienic practices for food safety
• Develop interpretive activities
• Implement and monitor direct marketing activities
• Address protocol requirements
• Maintain product inventories
• Plan and implement sales activities
• Load touring equipment and supplies
• Research and analyse tourism data
• Prepare and present proposals
• Establish and conduct business relationships
• Provide visitor information
• Manage diversity in the workplace
• Develop, implement and monitor the use of social media in a business
• Operate tours in a remote area
• Lead tour groups
• Make a presentation
• Operate four wheel drive vehicle
• Assess tourism opportunities for local communities
• Obtain and manage sponsorship
• Construct normal international airfares
• Set up and operate a camp site
• Prepare and present tour commentaries or activities
• Operate coach/bus
• Monitor staff performance
• Coordinate production of brochures and marketing materials
• Respond to a customer in crisis
• Conduct oral communication in a language other than English
• Create electronic presentations
• Administer billing and settlement plan
• Implement and monitor work health and safety practices
• Plan e-marketing communications
• Create a promotional display or stand
• Participate in cooperative online marketing initiatives
• Provide outdoor catering
• Research and comply with regulatory requirements
• Implement e-business solutions
• Read and write information in a language other than English
• Conduct complex oral communication in a language other than English
• Manage finances within a budget
• Prepare specialised interpretive content on cultural and heritage environments
• Develop and maintain the general and regional knowledge required by guides
• Manage meetings
• Create and use databases
• Manage volunteers
• Provide advice on international destinations
• Profile the market
• Sell tourism products and services
• Prepare specialised interpretive content on marine environments
• Source airfares for domestic flights
• Implement and monitor environmentally sustainable work practices
• Roster staff
• Develop and use complex spreadsheets
• Research and share general information on Australian Indigenous cultures
• Provide advice on Australian destinations
• Provide specialist advice on cruises
• Design and produce business documents
• Develop in-house recreational activities
• Provide first aid
• Access and interpret product information
• Process travel-related documentation
• Book supplier products and services
• Manage projects
• Recruit, select and induct staff
• Coordinate marketing activities
• Develop and manage quality customer service practices
• Read and write documents in a language other than English
• Coordinate and operate sustainable tourism activities
• Monitor work operations
• Prepare quotations
• Interpret financial information
• Coordinate and operate tours
• Manage conflict
• Prepare financial reports
• Write complex documents
• Allocate tour or activity resources
• Prepare specialised interpretive content on flora, fauna and landscape
• Process accounts payable and receivable

Study information

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Hospitality

Take your career to the next level with a management role in the diverse and ever growing hospitality industry. This dynamic industry gives you the ability to work in hotels, restaurants, cafés, conference centres, private catering companies, healthcare environments or tourism and travel venues. These courses will provide you with substantial skills and knowledge to work internationally in almost any sector of the industry and will give you specialised managerial skills in the areas of sales and marketing, human resources, financial management and business operations.

Industry Placement

You will undertake 36 service periods (216 hours) in the hospitality industry as part of this course. With the support of your CIT teachers, you will also gain casual employment opportunities in the hospitality industry to complement your studies!

Certificate III in Hospitality | SIT30622 CRICOS: 112089K

Diploma of Hospitality Management | SIT50422 CRICOS: 113462H

Advanced Diploma of Hospitality Management | SIT60322  CRICOS: 114883A

TOTAL CIT PACKAGE: 1.5 years Certificate III: 6 months Diploma: 6 months Advanced Diploma: 6 months

2024 Semester 1 (February) Semester 2 (July)

Tuition Fees:

Certificate III -  $7,410 per semester (Total tuition fee)

Diploma - $7,410 per semester (Total tuition fee)

Advanced Diploma - $7,410 per semester (Total tuition fee)

Extra Fees:

Certificate III in Hospitality:

Uniform and equipment approximately $200

Stationary approximately $50

Material fees: $120

Advanced Diploma:

Textbooks: $50

*Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small tuition and material fee increases may occur annually in line with CIT's fee pricing review. Fees are subject to change.

Academic requirements:

• Year 12 Certificate or equivalent

Students over the age of 20 may be eligible for adult entry. Please refer to Entry Requirements for more information.

English requirements:

• IELTS 6.0 (no band score less than 5.5)
• PTE Academic - 50 (minimum of 42 in each band)
• Cambridge English test (C1 Advanced and B2 First) - 169

Certificate III in Hospitality | SIT30622 – 15 subjects

Core: complete all 6 subjects

• SITHIND006 Source and use information on the hospitality industry
• SITHIND008 Work effectively in hospitality service
• SITXCCS014 Provide service to customers
• SITXCOM007 Show social and cultural sensitivity
• SITXHRM007 Coach others in job skills
• SITXWHS001 Participate in safe work practices

Electives: complete 9 subjects

• SITHFAB021 Provide responsible service of alcohol
• SITHFAB025 Prepare and serve espresso coffee
• SITHFAB023 Operate a bar
• SITXCCS010 Provide visitor information
• SITHFAB034 Provide table service of food and beverage
• SITHGAM022 Provide responsible gambling services
• SITEEVT023 Plan in-house events
• SITXFIN007 Process financial transactions
• SITXFSA005 Use hygienic practices for food safety

Diploma of Hospitality Management | SIT50422 – 15 subjects

Core: complete all 11 subjects

• SITXHRM009 Lead and manage people
• SITXCCS015 Enhance customer service experiences
• SITXMGT005 Establish and conduct business relationships
• SITXHRM008 Roster staff
• SITXFIN009 Manage finances within a budget
• SITXCOM010 Manage conflict
• SITXMGT004 Monitor work operations
• SITXGLC002 Identify and manage legal risks and comply with law
• SITXCCS016 Develop and manage quality customer service practices
• SITXFIN010 Prepare and monitor budgets
• SITXWHS007 Implement and monitor work health and safety practices

Electives: Complete 4 subjects

• SITXFSA006 Participate in safe food handling practices
• SIRXOSM007 Manage risk to organisational reputation in an online setting
• SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
• SITXMGT006 Manage projects

Advanced Diploma of Hospitality Management | SIT60322

Core: complete all 14 subjects

• BSBFIN601 Manage organisational finances
• BSBOPS601 Develop and implement business plans
• SITXFIN011 Manage physical assets
• SITXHRM010 Recruit, select and induct staff
• SITXHRM012 Monitor staff performance
• SITXMPR014 Develop and implement marketing strategies
• SITXWHS008 Establish and maintain a work health and safety system

Diploma: Restaurant or Cafe manager, Banquet or Function manager, Bar manager, Guest relations manager, Club manager, Motel manager.

Advanced Diploma: Food and beverage manager, operations manager, café owner or manager, human resources coordinator, sales and marketing coordinator.

Students will learn through a blend of face to face and online learning using digital and teacher resources, textbooks, and online learning and student engagement through eLearn.

Students will be assessed through direct observation, portfolios, product based methods (reports, presentations) and evidence from the workplace.

• Because CIT offers nationally recognised qualifications accredited by the Australian Skills Quality Authority (ASQA), students can apply for Recognition of Prior Learning (RPL) to most universities within Australia and receive credit towards a degree, even where formal credit transfer arrangements are not in place; however, this is not a guarantee.
• We advise you speak directly with your chosen university in relation to credit transfer, entry requirements and their application process.

Where to next?

Cit international, postal address, physical address.

CRICOS Provider | 00001K | RTO Code 0101

Page Updated: Thursday, April 18, 2024 | © 2024 Canberra Institute of Technology. In the spirit of reconciliation, we acknowledge that we are on Ngunnawal land.

Universities and colleges in Kenya offering Tourism Management, Diploma program, examined by KNEC.

This diploma in tourism management course introduces the student to the managerial processes involved in travel business operations and destination management, the student will also gain skills and knowledge for organizing a holiday package and best practices for sustainable tourism.

Programme Goals

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Hospitality Management

Bachelor of business.

• CAO (Irish/EU Applicants)

Gráinne Daly

T: +353 (0)21 433 5827

Email: (email)

What will I study?

Entry requirements, career options, progression.

The University boasts one of the finest tourism and hospitality buildings in Europe, with state-of-the-art facilities. Our courses combine practical elements of hospitality management with key management skills, knowledge and competencies, in a multicultural classroom environment, providing graduates with the best possible foundation for a future career. Modern demonstration and production kitchens, IT and front office laboratories, a demonstration theatre, training restaurants and bar, and well equipped classrooms are all features of the Tourism and Hospitality Building at MTU.

Administration and support facilities are offered in an environment where students have direct access to an experienced and qualified lecturing team. Formal lectures, tutorials, individual and team project work, guest speakers, industry visits and field trips are all an integral part of the course. A range of elective modules are available so that students can pursue particular topics which interest them.

There is a mandatory work placement of a minimum of 12 weeks between year 1 and year 2 and a 6 month management internship in year 3. Work Placement allows the student to experience hospitality organisations at various grades in Ireland and gives them opportunities to travel abroad for their third year work placement. Cork boasts one of the largest variety of hospitality organisations in the country, allowing students to study in a vibrant city with a strong culture of hospitality. Students who take the opportunity to travel abroad for work placement experience a greater international awareness, and develop the ability to effectively communicate in the global hospitality environment.

First year at a glance

• Learn about the theory and practice of food and beverage operations
• Learn about the theory and practice of the rooms division
• Using IT applications
• Explore the structures within the various
• hospitality businesses
• Managing the business of various hospitality premises such as hotels, restaurants and bars
• Building the personal skills and attributes
• to be an effective hospitality manager
• Sustainability in Hospitality
• Industry placement

What is a Module?

A module is a standalone unit of learning and assessment and is completed within one semester. A full-time student will normally study six modules in each semester; part-time and ACCS (Accumulation of Credits and Certification of Subjects) students will have flexibility as to the number of modules taken.

The button below provides a link to all of the University's approved modules for this programme.

View Modules

For admission to a programme, standard applicants must

• score the necessary CAO points and
• meet the minimum entry requirements

Leaving Certificate in five subjects i.e. O6/H7 in five subjects. The five subjects must include Mathematics and either English or Irish grade O6/H7.

For Non-EU International Entry Requirements please visit https://www.mtu.ie/international/non-eu/ .

Employment Opportunities

Graduates will specialise in areas of the hospitality business such as food and beverage management, conference and banqueting management or rooms division management. Opportunities may also be available in sales and marketing, human resource management, training and development, event management or financial control. Graduates will aspire to senior general management positions or become involved in entrepreneurial activities and may start their own business.

• Hotel, restaurant, catering and licenced
• premises management
• Reservations and revenue management
• Conference and event management
• Human resources and training
• Hospitality entrepreneur
• Marketing and sales

Further Studies

Suitably qualified graduates are eligible to apply for entry to one year add-on

• Bachelor of Business (Honours) in Hospitality Management (Level 8)

Honours degree holders who achieve the specified level of academic performance are eligible to apply for a postgraduate course of study, both at MTU and at other third level colleges in Ireland and abroad.

Question Time

What are the facilities like for this course in mtu bishopstown campus.

The facilities at the Department of Tourism & Hospitality are of the highest European standard. The Department operates to the highest levels of industry recognised hygiene and environmental management requirements.

What are the duties of a Hotel Manager?

Hotel managers combine the role of the business host with the technical skills, including the provision of high quality food, beverage, and accommodation standards along with the skills of successful business management including financial, marketing, human resource, and operational skills.

What other careers could I work in?

Hospitality managers work across a wide range of businesses in the sector including many and varied types of hotels, restaurants and resorts and equally can work in areas such as cruise line operations or indeed start their own business within the sector. There is a wide range of sector specific support businesses for which hospitality management provides the ideal background and these can include food & beverage suppliers, equipment suppliers, training specialists, hospitality centred IT companies, and many others.

Can I obtain a higher certificate after two years?

Yes, students who successfully complete year 2 and do not wish to progress to year 3 will receive a Higher Certificate in Business in Hospitality Management.

Related Courses

Bachelor of business in beverage industry management, bachelor of business in culinary arts, higher certificate in arts in culinary studies, bachelor of arts (honours) in home economics and business, bachelor of business in hospitality management, bachelor of business in tourism management, bachelor of business (honours) in tourism management.

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• About CITHM

College of International Tourism and Hospitality Management

Vision  

To be the center of academic excellence in hospitality education in the areas of tourism, hotel and restaurant, and cruise line management. 

Mission  

To provide the local and global hospitality with quality formed integral professionals and or entrepreneurs who are knowledgeable, skillful and value laden. 

History   

In order to accommodate the increase in student population, and put together common resources and faculty, the College of International Hospitality Management (CIHM) was founded in November 1998.  Being the first in the Philippines to use the appellation International Hospitality Management, the CIHM offered the BS HRM program, initially offered by the College of Business Administration (CBA) and the Bachelor of Science in Tourism (BST), originally under the College of Arts and Sciences (CAS). 

The establishment of CIHM was introduced to the Council of Hotel and Restaurant Educators of the Philippines (COHREP), a professional organization of educators in the HRM program and to the Hotel and Restaurant Association of the Philippines (HRAP), a professional organization of hotels and restaurant industry members in 1999.  In 2002, the CIHM also endeavored membership in the Tourism Educators in Schools, Colleges and Universities (TESCU).  For awhile, participation was inactive after the first few years but in August 2009, the College joined the competitions sponsored by the organization with its new name, Union of Filipino Tourism Educators (UFTE) and has remained active since then.  Membership and participation in these organizations have ensured that the CIHM’s network and exposure in the industry is current. 

Since its birth in November 1998, the College of International Tourism and Hospitality Management has transformed itself to a world-class teaching and learning facility where future professionals in various sectors of the tourism, travel, hotel and restaurant and cruise line management students are taught by seasoned teachers and industry practitioners in various methodologies of learning.  

The hospitality sector is one of the world’s consistently expanding industries.  It’s scope includes airlines, cruise ships, travel agencies, resorts, dining, gaming and recreation establishments, local, national and international tourism programs offering a wide range of opportunities for specialist managers and entrepreneurs. 

CITHM Laboratory classes are in Le Cafe, an on campus restaurant operated by students, frequented by the academic community and its guests, and a fully equipped mini hotel with a reception area, hotel suite and a housekeeping area.  Aside from these, there are two mock hotel rooms that classes may use in teaching basic competencies in housekeeping. Supporting the development of skills in food and baking production, ample hands on experiences are provided in the food laboratories, one with a basic kitchen design of ten stations, and the other laboratory with an institutional kitchen design that is close to restaurant kitchen designs, with seven stations.  There are also three demonstrations laboratories, with two stations, used by the food laboratory classes from time to time.  A beverage laboratory complete with a functional bar is also provided for hands-on learning on various beverage preparation and service techniques.  A mock bar room has also been prepared for their increasing number of classes in Bar Management and Food & Beverage Service classes.  Next semester, the University is looking forward to the inauguration of the Bayleaf Hotel, an 8-storey hotel a stones throw away from the University.  This will definitely allow for an opportunity for the programs in the College to be showcased and flourish further. 

Students are also given industry computer applications using various programs such as Amadeus, Opera and an in-house front office software program.  In lecture classes, the multimedia approach is used. 

The International Practicum Training Program is done through arrangements with local agencies and its partner agencies which coordinate with various establishments in Singapore and the United States of America. 

In school year 2009-2010, the College’s name was changed from CIHM to CITHM or College of International Tourism and Hospitality Management, to reflect the expanding scope of the various program offerings.  This was also the time when CITHM launched its new programs in line with its partnership with Dusit Thani College of Thailand, a premiere educational institution that has built its reputation for excellence in the academe for Hospitality Management.  The expanded programs are aimed at improving the quality of education for the graduates of LPU to ably compete in the Tourism industry. 

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