aig business class corporate travel insurance lifeline plus

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We've got your back.

Security, Travel and other assistance services provided by your employer's Lifeline Plus policy.

Lifeline Plus, Group Personal Accident & Business Travel + Crisis Insurance

Lifeline plus protects a business’s people after serious work related injuries & against a host of travel emergencies while they’re away on business..

The global cover and services we provide, designed to  keep employees informed and as safe as possible, continue to get wider and stronger in order to meet evolving risks.

Introducing Lifeline Plus

Watch this short video for an introduction to the cover, assistance and tools Lifeline Plus provides.

Who is it for?

UK businesses of all sizes in all sectors.  

See our Risk Appetite

Product Details

Evolving client protection.

• Travel Assistance app : quick-call help button, geo-fenced check-in tool, claim notification, GPS enabled medical provider finder, medical translation and drug brand equivalency tools, country and city reports, security alerts and online training modules
• MyLifeline assistance website
• HR resource hub
• Virtual assistance card
• Virtual Medical Care with GP Consultation and Expert Case Management
• Crisis consultants to help handle negative media coverage

See below for a summary of the insurance protection and range of services that Lifeline Plus has to offer.

Lifeline Plus GPA & Travel

Serious injury and accident help.

• Death benefits
• Loss of limbs
• Loss of eyes, speech and hearing
• Permanent disability
• Temporary disability
• Cosmetic reconstruction
• Recovery support
• Role retraining
• Lifesaver benefit

Have a Safe Trip

• 24/7 travel assistance
• Concierge service
• Pre-crisis consultancy
• Security and safety advisories, global risk analysis
• 24/7 travel and security alerts
• Flight, hotel and rental vehicle re-bookings
• Cash transfer assistance
• Telephone interpretation assistance
• Message relay to family, friends or business associates
• Embassy or consulate referral
• Security awareness training
• Country reports and city guides
• Translation tools and resources

If You Run Into Trouble

• Medical and emergency travel expenses, rescue and assistance
• Legal liabilities and expenses
• Money, baggage, personal property
• Cancellation, curtailment, disruption, replacement and delay of travel
• Vehicle rental
• Kidnap, extortion and detention
• Political and natural disaster evacuation
• Crisis consultancy
• Inpatient hospital admission and monitoring
• In and outpatient case management
• Outpatient expense guarantee and payment
• Compassionate visit and family travel assistance
• Dispatch of medication and equipment
• Emergency return travel arrangements
• Lost baggage search/stolen luggage replacement assistance
• Lost passport/travel documents assistance

What's Inside Lifeline Plus

Our brochure will help you understand the cover and services included in a Lifeline Plus policy.

Why choose Lifeline Plus from AIG?

Serious injury & accident claims.

Our claims teams handle thousands of injury payments a year – for everything from temporary to life changing conditions. We’ll confirm cover and settlement as quickly as possible. Once confirmed, we will start to make payments within 24 hours by either bank transfer or cheque to help the business’s people back on the road to recovery as soon as we can.

Have a safe trip

Our global assistance company, AIG Travel, provides a wealth of services to help keep travelling employees comfortable, informed and safe wherever they’re going. Whether that’s concierge services, help in locating lost luggage or travel security training in preparation for an upcoming trip - we’re on hand 24/7 to help.

If you run into trouble

Your people are in safe hands even if their trip takes a turn for the worst. Whether that’s support on the ground, medical help or evacuation to get out quickly, we provide the essential expertise and crisis response capabilities (see our Crisis Plus extension upgrade). And our concierge claims service aims to pay baggage and money claims in under 15 minutes over the phone.

"We've got your back" tools

We’re always looking to improve. Our Travel Assistance app now includes a check-in feature to notify selected contacts that they’ve arrived safely plus a claim notification tool. Our Virtual Medical Care service provides employees (and their immediate families) with GP Consultations and Expert Case Management should they need it. We can even help clients protect their reputation in the event of a crisis or bad publicity.

Travel Assistance App

Employees can access many of our travel, security and assistance services directly on their mobile phones, via the AIG Travel Assistance App. To download the app onto an iPhone or Android device, visit the App store or Google play . Employees will need their Lifeline Plus policy number to register.

HR Manager Hub

We’ve introduced a dedicated website designed to support HR Managers at organisations with an AIG Lifeline Plus policy.

HR Managers will find documents that will help them to inform their people about the tools, resources and benefits available to them under Lifeline Plus. Ranging from pre-written staff emails through to app download guides, we’ve assembled helpful templates that will assist in bringing the policy to life for staff.

www.aig.co.uk/LifelinePlusResourceHub

Claims Excellence

Help when it matters most

Related Documents

Get lifeline plus documents, how can we help, risk appetite & claims, support for hr & benefits managers.

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Lifeline Business Travel and Personal Accident Insurance

Keeping employees safe

Reasons to consider Lifeline Business Travel and Personal Accident insurance from AIG

Your most valuable assets, protected.

It is now common practice for companies to send their employees – their most valuable assets – to work around the globe. No matter which country they find themselves in, it is important that they get rapid assistance for any eventuality which may occur.

Benefits, even without making a claim

Personal Accident and Business Travel Insurance can be purchased together or separately. Benefits for the company and insured individuals that can be used even without a claim.

Cover with benefits

Lifeline Plus group personal accident and travel insurance provides a wide range of cover but it’s simple to buy and delivers the promised benefits effectively. The injury and travel covers can be bought together or separately and a range of valuable services can be accessed through an assistance website.

Enhancing the company’s employment package

The policy limits, and when and where the cover operates, are selectable. And some of the benefits can be used to improve the corporate employment package, like the Medical Second Opinion and MyHealthPortal services.

Who is it for?

Personal accident cover.

Cash payments if insured employees are killed or lose limbs or eyes or are totally or partially disabled by an accident covered by the policy.

Travel Insurance

12 months multi-trip business travel insurance for all insured employees travelling on company business (including UK trips) – plus cover for directors, their partners and children on personal leisure trips.

Crisis Containment

Helps fund the  cost of independent crisis consultants  if negative media coverage is likely to affect corporate earnings as a result of an insured event.

Get In Touch

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• Discover AIG

Group Plus - Business Travel

Your most valuable assets, protected.

It is now common practice for companies to send their employees – their most valuable assets – to work around the globe. No matter which country they find themselves in, it is important that they get rapid assistance for any eventuality which may occur.

Cover with benefits

Lifeline Plus group personal accident and travel insurance provides a wide range of cover but it’s simple to buy and delivers the promised benefits effectively. The injury and travel covers can be bought together or separately and a range of valuable services can be accessed through an assistance website.

Benefits, even without making a claim

Personal Accident and Business Travel Insurance can be purchased together or separately. Benefits for the company and insured individuals that can be used even without a claim.

Enhancing the company’s employment package

The policy limits, and when and where the cover operates, are selectable. And some of the benefits can be used to improve the corporate employment package, like the Medical Second Opinion.

AIG Group Plus - Business Travel

Who is it for.

• Personal Accident Cover
• Cash payments if insured employees  are killed or lose limbs or eyes or are totally or partially disabled by an accident covered by the policy.
• Travel Insurance
• 12 months multi-trip business travel insurance  for all insured employees travelling on company business (including UK trips) – plus cover for directors, their partners and children on personal leisure trips.
• Crisis Containment

What is covered?

• A comprehensive policy that has removed many of the traditional exclusions such as those relating to Sport, Terrorism, Nuclear, Chemical and Biological accidents.
• Medical assistance 24/24.
• High accumulation limits: CHF 70 Million for ground and CHF 45 Million for air.
• Guarantees essential travel: trip cancellation, flight delay, loss or theft of luggage.
• Protection for the Employee and security for the Employer: kidnapping, hijacking and political evacuation are covered.
• Cover for both personal belongings and business equipment at replacement value.

Sanctions Clause

AIG is subject to compliance with US sanctions laws. For this reason, this policy does not cover any loss, injury, damage or liability, benefits or services directly or indirectly arising from or relating to a planned or actual trip to or through Cuba. In addition, this policy does not cover any loss, injury, damage or liability to residents of Cuba.

Lastly, the policy will not cover any loss, injury, damage or legal liability sustained directly or indirectly by any individual or entity identified on any applicable government watch lists as a supporter of terrorism, narcotics or human trafficking, piracy, proliferation of weapons of mass destruction, organized crime, malicious cyber activity, or human rights abuses.

The Insurer shall not be deemed to provide cover and the insurer shall not be liable to pay any claim or provide any benefit hereunder to the extent that the provision of such cover, payment of such claim or provision of such benefit would expose the Insurer, its parent company or its ultimate controlling entity to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, Switzerland, United Kingdom or United States of America.

Claims management is fundamental to our commitment to our insureds.

Our insureds can count on the high quality of service from our dedicated team of Personal Insurance specialists who provide personalised follow-up and optimal claims management.

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An innovative type of Group Personal Accident and Travel Insurance policy that is designed to be more flexible in scope and cover by removing traditional exclusions and age limits and introducing new benefits.

Who is it for?

• Small to large businesses in all industries
• Growing middle-market companies
• Multinational corporations

What is covered?

Please call 6419 3000 to learn more about GroupPlus.

• GroupPlus Brochure 
• GroupPlus Quotation Form
• GroupPlus Claim Form Guide 
• GroupPlus Claim Form

Group Plus Group Personal Accident policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your Group Plus Group Personal Accident policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact AIG Asia Pacific Insurance Pte. Ltd. or visit the AIG, GIA or SDIC websites ( www.aig.sg  or  www.gia.org.sg  or  www.sdic.org.sg ).

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AIG Travel Guard insurance review: What you need to know

Whether you need an annual plan or a policy for a last-minute trip, travel guard can deliver..

Travel Guard is one of CNBC Select 's picks for best travel insurance , thanks to its wide range of customizable policies. But are any of them right for you? Below, we review the provider and its offers and how they compare to the competition to help you choose the right travel insurance for your next trip.

Travel Guard review

Other insurance offered, how it compares, bottom line, travel guard® travel insurance.

The best way to estimate your costs is to request a quote

Policy highlights

Travel Guard offers a variety of plans to suit travel ranging from road trips to long cruises. For air travelers, Travel Guard can help assist with tracking baggage or covering lost or delayed baggage.

24/7 assistance available

• A variety of plans are available to help cover different types of trips
• Not all products are available for purchase online

Travel Guard® is a global travel insurance provider specializing in plans for leisure and business travelers. Its online travel insurance packages include five options, from basic and last-minute trip coverage to more comprehensive plans. This allows travelers to pick a plan that best matches their situation.

For example, budget-minded travelers might go for the Essential Plan which offers basic protections, such as trip cancellation, interruption and delay insurance, coverage for lost, damaged and delayed baggage, and medical, evacuation and death coverage.

On the other hand, the Deluxe Plan — the most comprehensive option — adds such extras as missed connection coverage, security evacuation, travel inconvenience benefits and more. It also boosts high limits for essential coverages.

Last-minute travelers can opt for the Pack N' Go Plan which only includes certain post-departure coverages. Or, if you travel often, the Annual Plan can cover your trips throughout the year.

Finally, Travel Guard offers "offline" travel insurance packages, meaning you'll have to call if you're looking for a specialty plan.

Coverage types

Depending on the plan, here are the types of protection Travel Guard can include in your package:

• Trip cancellations
• Trip interruption
• Baggage coverage
• Baggage delay
• Travel medical expenses
• Travel inconvenience benefits (reimbursement for such situations as runway delays, cruise diversion and other unforeseen situations)
• Medical evacuation
• Trip Saver (reimbursement for meals, hotels and transportation if you need to begin your trip sooner due to weather or airline changes)
• Trip exchange (reimbursement in case you have to cancel your trip and book a new one due to covered unforeseen circumstances)
• Security evacuation (due to a riot or civil disorder)
• Flight guard (coverage for accidental death or dismemberment that occurs when traveling by plane)
• Pre-existing medical conditions exclusion waiver

You can also customize your plan with add-ons, such as car rental insurance and "cancel for any reason" coverage .

Travel Guard landed on our list of the best travel insurance companies thanks to its variety of coverage. With plenty of options to choose from, both online and offline, it's easy to build a policy that meets your needs.

Travel Guard also features 24-hour concierge services that you can use to book a new flight in case of an emergency or delay.

The provider's website also offers informational resources — here, you can check travel news, read safety tips and find general travel advice. Additionally, the website lets you modify your plan, file a claim and check its status, or apply for a voucher or refund.

As of writing, Travel Guard doesn't offer any discounts. That's common for travel insurance — you're more likely to find deals when shopping for other types of insurance, such as home and auto insurance .

Travel Guard is a portfolio of travel insurance and travel-related services offered by AIG Travel, a member of American International Group (AIG). AIG also offers life insurance and a variety of business insurance products.

Travel Guard makes it easy to get a travel insurance policy customized to your needs. But before you purchase coverage, it's always a good idea to shop around.

For example, if you're going on a cruise, you might want to look at Nationwide Travel Insurance . The provider advertises cruise-specific insurance with three plan options available. This type of coverage is designed with issues unique to cruises in mind — from ship-based breakdowns to missed pre-pard excursions.

If you're planning a more active trip filled with rock climbing or sky diving, Berkshire Hathaway offers the AdrenalineCare® plan which features coverage for unforeseen costs that result from participating in extreme sports on your trip, as well as reimbursement for sporting equipment delay. Pre-existing conditions are covered under this plan (if you meet qualifying conditions).

Berkshire Hathaway Travel Protection

Berkshire Hathaway Travel Protection has multiple plans to cover vacations from luxury travel to adventure travel. The brand's LuxuryCare offers the highest limits of travel insurance coverage offered by the company. Quotes and policies are available online.

As you can see, offerings vary by provider. It can be helpful to compare multiple companies and the plans they offer to find what works best for you. It's even better if you gather several quotes to ensure you're getting a good price for your policy.

Money matters — so make the most of it. Get expert tips, strategies, news and everything else you need to maximize your money, right to your inbox.  Sign up here .

Travel Guard offers plenty of ways to customize your policy, making it a solid choice for travel insurance. You can also access additional options by giving Travel Guard a call. However, make sure to check out other travel insurance companies too — comparison shopping is essential when picking any type of financial product.

Why trust CNBC Select?

At CNBC Select, our mission is to provide our readers with high-quality service journalism and comprehensive consumer advice so they can make informed decisions with their money. Every insurance review is based on rigorous reporting by our team of expert writers and editors with extensive knowledge of insurance products . While CNBC Select earns a commission from affiliate partners on many offers and links, we create all our content without input from our commercial team or any outside third parties, and we pride ourselves on our journalistic standards and ethics.

Catch up on CNBC Select's in-depth coverage of  credit cards ,  banking  and  money , and follow us on  TikTok ,  Facebook ,  Instagram  and  Twitter  to stay up to date.

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