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Due to COVID-19, certain lounges are temporarily closed, please click “Find a Lounge” for more details.

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American Express Global Lounge Collection TM

Feel like you’ve arrived before you’ve even taken off

When travel calls, we answer. The American Express Global Lounge Collection TM  unlocks access to more than 1,300 airport lounges across 140 countries and counting.

  • The Centurion® Lounge 1
  • Plaza Premium Lounges 2
  • Delta Sky Club® 3
  • Airspace Lounges 4
  • Escape Lounges - The Centurion® Studio Partner 5
  • Priority Pass TM6 – To enrol, please call Platinum Card Service at 1-800-263-1616

As a Canadian Platinum Cardmember, you can also access the following lounges by presenting your Platinum Card: 

  • Executive Lounges by Swissport TM7

American Express Global Lounge Collection Logo

Call Platinum Card Travel Service at

1-800-263-1616

Benefit Eligibility

Basic & Additional* Platinum Cardmembers

Terms & Conditions

*An additional card is a supplementary card.

1.  The Centurion® Lounge - Platinum Cardmembers have complimentary access to all locations of The Centurion Lounge. Supplementary Gold Cards on Platinum accounts are not eligible for complimentary access. Cardmembers may bring up to two (2) companions into many of The Centurion Lounge locations. Children under 2 years of age are not considered companions and will be admitted free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age. Guest access policies may vary internationally by location and are subject to change. To access The Centurion Lounge, the Platinum Cardmember must present The Centurion Lounge agent with the following upon each visit: his or her valid Platinum Card or valid Supplementary Platinum Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and a government-issued I.D. Failure to present this documentation may result in access being denied. Platinum Cardmembers will only be granted access to the lounge within 3 hours of boarding pass departure time. This does not apply to Cardmembers with a same-day connecting flight who can access the lounge any time prior to departure of their connecting flight with proof of boarding pass.  Platinum Cardmembers will not be granted access to the lounge with a boarding pass for a flight that has landed as the final destination. Platinum Cardmembers will not be compensated for changes in locations, rates or policies. The Platinum Cardmember must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Platinum Cardmember must be of legal drinking age in the location’s jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Cardmembers for accees into our lounge is not permissable. Access is subject to space availability. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Services and amenities in the Lounge are complimentary, however you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. Some American Express Cards are not eligible for all services provided by Member Services Desk. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice. For a complete listing of lounge locations, including guest access policies for each lounge location, visit americanexpress.ca/platinum-lounge.

2.  Plaza Premium Lounges - Platinum Cardmembers have complimentary access .to Plaza Premium Lounges. Supplementary Gold Cards on Platinum accounts are not eligible for  complimentary access. Platinum Cardmembers may bring in one (1) travel companion as a complimentary guest. Fees apply for additional guests. Guest must accompany the Platinum Cardmember. To access a lounge, Platinum Cardmember and eligible guest(s) must show a valid, unexpired eligible Platinum Card, confirmed boarding pass for same-day travel and government-issued photo identification in the name of the Platinum Cardmember/guest(s).  International Plaza Premium Lounges, maximum of 2-hour stay. House rules, terms and conditions apply. Lounge access is subject to availability. Unless otherwise stated, lounge access cannot be used in conjunction with any other offer or benefit and is subject to change or cancellation at any time. Lounge locations may change from time to time. For a complete listing of lounge locations, visit americanexpress.ca/platinum-lounge.

3. Delta Sky Club® - The Platinum Card® Cardmember must present their valid American Express Card, government-issued I.D. and boarding pass to the Delta Sky Club ambassador. Boarding pass must show a reservation for a same-day Delta-marketed or Delta-operated flight departing from or arriving at the airport in which the Delta Sky Club is located. Name on boarding pass must match name on the Card. Eligible Cardmembers on departing flights can only access the Delta Sky Club within 3 hours of their flight’s scheduled departure time. During a layover between Delta-marketed or Delta-operated flights on the same ticket, you may use the Delta Sky Club in your connecting airport at any time during the layover. Round-trip same-day travel is not considered a layover. Delta reserves the right to limit access for non-revenue standby fliers at any Delta Sky Club. Supplementary Gold and Supplementary Green Cardmembers on Business Platinum Card accounts, and Supplementary Gold Cardmembers on Consumer Platinum Card accounts, are not eligible for complimentary access through The Global Lounge Collection benefit.  Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Cardmembers must adhere to all House Rules of participating clubs. Participating airport clubs and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating airport clubs. Guests must also provide the club ambassador with a same-day corresponding Delta airline ticket before entering the lounge. For the most current Delta Sky Club access and pricing policy, please visit delta.com/skyclub . All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit delta.com/skyclub . For a complete listing of lounge locations, visit americanexpress.ca/platinum-lounge .

4.  Airspace Lounges - This benefit is available to Platinum Cardmembers. Supplementary Gold Cards on Platinum accounts are not eligible for complimentary access. Cardmember must present his or her valid Platinum Card, government-issued I.D. and confirmed boarding pass for same-day travel. In some cases, Cardmember must be 21 years of age to enter without a parent or guardian. The Cardmember may bring up to two companions into the club as complimentary guests per visit. Cardmember must adhere to all house rules of participating lounges. Cardmembers and his or her guests will receive all of the complimentary benefits and amenities afforded to the Airspace Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Airspace Lounge locations are subject to change. For a complete listing of lounge locations, visit americanexpress.ca/platinum-lounge.

5.  Escape Lounges - The Centurion® Studio Partner  - This benefit is available to Platinum Cardmembers. Supplementary Gold Cards on Platinum accounts are not eligible for complimentary access. Cardmembers receive complimentary access to any US location of the Escape Lounges. Cardmember must present his or her valid Platinum Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. In some cases, Cardmember must be 21 years of age to enter without a parent or guardian. Cardmembers may bring up to two companions as complimentary guests. Cardmember must adhere to all house rules of participating lounges. Cardmembers and his or her guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Escape Lounge locations are subject to change. For a complete listing of lounge locations, visit americanexpress.ca/platinum-lounge.

6.  Priority Pass TM - These Terms and Conditions govern Platinum Card participation in and use of the Priority Pass program. Priority Pass is an independent airport lounge access program. At any visit to a Priority Pass lounge that admits guests, you may bring in one (1) guest for no charge.  Platinum Cardmembers will be charged for any additional guests. Additional accompanying guests are subject to a usage fee at the prevailing rate, which is subject to change without prior notice. Some lounges do not admit guests. By enroling in Priority Pass, you agree that you will be responsible for any additional accompanying guest visits and that your Platinum Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Additionally, American Express will verify your Card account number and provide updated Card account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program. Once your enrolment has been processed, Priority Pass will send you a welcome package, Priority Pass card and a list of participating lounges. For details on how Priority Pass uses your personal information, please refer to their privacy policy at prioritypass.com. Once enroled, Platinum Cardmembers whose Card account is not cancelled may access participating Priority Pass lounges by presenting their Priority Pass card and airline boarding pass for same-day travel. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package and can be viewed at www.prioritypass.com. Upon receipt of your enrolment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 10–14 business days. If you have not received the Priority Pass card after 14 business days, please contact Platinum Card Service using the number on the back of your Platinum Card. Please note, Supplementary Gold Cardmembers are not eligible for membership.  Priority Pass non-lounge airport experiences such as airport dining credits are only offered in a few select locations. Select locations are subject to change. For a complete listing of Priority Pass lounge and non-lounge airport experience locations, visit americanexpress.ca/platinum-lounge.

7.  Executive Lounges TM by Swissport - Platinum Cardmembers have complimentary access to Executive Lounges by Swissport in Canada. Supplementary Gold Cards on Platinum accounts are not eligible for complimentary access. Platinum Cardmember’s spouse and 2 children under the age of 21, or one travel companion, may enter as complimentary guests. Fees apply for additional guests. Guest must accompany the Platinum Cardmember. To access a lounge, Platinum Cardmember and eligible guest(s) must show a valid, unexpired eligible Platinum Card, confirmed boarding pass for same-day travel and government-issued photo identification in the name of the Platinum Cardmember/guest(s). House rules, terms and conditions apply. Lounge access is subject to availability. Unless otherwise stated, lounge access cannot be used in conjunction with any other offer or benefit and is subject to change or cancellation at any time. Lounge locations may change from time to time. For a complete listing of lounge locations, visit americanexpress.ca/platinum-lounge.

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    As a Canadian Platinum Cardmember, you can also access the following lounges by presenting your Platinum Card: Call Platinum Card Travel Service at. 1-800-263-1616. (Press 2) The American Express Global Lounge Collection unlocks access to more than 1,200 airport lounges across 130 countries and counting.