cruise line agent

Travel Agent Finder

Searching for a Travel Agent? Travel professionals are there to help you plan your next vacation aboard a Carnival fun ship.

Find a Travel Agent

Are you a travel agent.

At Carnival, we believe a travel agent is a cruise pro! They are an invaluable resource, helping you save time, money, and avoid the stress of vacation-planning. A travel agent is a fulfiller of dreams, offering all the tips you need about our ships, activities, and destinations! The contact information below is provided by the travel agents. Carnival does not verify that the contact information below is accurate or complete. Search below to find a travel agent near you.

Contact a travel agent today!

Is it better to book a cruise through a travel agent? We say yes

Going online to book an airline ticket or hotel stay is a familiar and fairly easy transaction. When you book a cruise, however — particularly your first cruise — you might want to reconsider the impulse to handle the transaction yourself through a cruise line website or an online advertiser with cheap prices. This DIY approach might not be the best way to find your dream vacation at sea.

In reality, it's not that simple to book a cruise. You will likely run into a lot of questions to which you have no ready answer.

That's where specialized cruise travel agents come into play. Their expertise can help you avoid mistakes, whether you are a first-timer or a repeat cruiser checking out a brand you have not tried before.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Why you should book through a cruise travel agent

You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

When you book a cruise, you are making a vacation decision that goes way beyond a flight or hotel nights. Which ship you choose determines your dining and evening entertainment choices for the duration of your vacation. Which itinerary you choose impacts which destinations you'll visit and which shoreside activities will be available to you. It can be overwhelming to evaluate the options on your own if you've never cruised before.

In addition, cruise fares can be hard to understand and compare. You might, for instance, see a fare listed online without the port charges, taxes and fees, which you only see after you give your personal details.

Plus, the price of your cruise includes accommodations, meals, entertainment and activities — and in some cases drinks, tips, shore excursions, Wi-Fi and other extras. There's a lot bundled into some fares and not as much with others. A travel agent can help you determine what your cruise fare gets you. The cheapest base cruise fare does not always provide the best value or best overall vacation deal.

Related: 4 scenarios when you should use a travel agent

You aren't just booking general passage on a ship, either, as you will be asked to pick a specific cabin and when you prefer to dine. Making a mistake in these categories can ruin your cruise experience, as there are such thing as "bad" cabins and dining times (think noisy or claustrophobic cabins, dinner at 8 p.m. with cranky children, etc.).

With cruises, you typically don't pay for your whole vacation upfront but rather put down a deposit, with final payment due at a later date. A cruise travel agent can ensure you don't miss any due dates.

Remember, you might be a DIY type when booking airlines and hotels, but booking a cruise is more complex. If you enjoy doing your own research, focus on what to do and see in the ports of call. Read about different ships, cruise lines and itineraries. However, when it comes to booking the cruise, we recommend you still contact a travel agent who specializes in cruises to help you learn a few tips and avoid any rookie mistakes.

Travel agents can get better deals on cruises

If you're concerned that working with an agent will make your cruise more expensive, don't be. Cruise travel agents receive the bulk of their income via commission from the cruise lines. Their service to you is usually free, though some might charge first-time clients a minimal fee. It's worth it.

In addition to sharing their expertise, the agent may have negotiated group space at lower rates with the cruise line, which could save you money on the cruise fare. The agent might also have first access to sale prices because the cruise lines notify their agent partners and loyalty club members first before they announce a sale to the public.

Related: 6 ways to get a deal on a cruise

Some cruise travel agents even throw in booking perks , such as a complimentary bottle of Champagne, awaiting your arrival in your cabin.

How to find a travel agent for a cruise

Cruise lines prefer that you use a travel agent rather than going online and booking directly. They have small in-house reservation teams, and when you have a question while making a booking, good luck in getting an expert on the phone in a timely manner.

Companies such as Royal Caribbean and Carnival Cruise Line provide online directories to help you find an experienced cruise travel agent near you.

You can also find experienced and certified cruise travel agents through CLIA, the Cruise Lines International Association , which is the industry's main marketing group. Asking friends who have cruised to recommend a travel agent is another good idea.

Related: 5 unexpected places that sell cruises

You might get more personalized care from smaller agencies than from the huge online agencies, though websites such as icruise.com, Cruise.com and Cruise411.com also have experienced cruise agents. These larger online travel agencies can be a good option for those who prefer to make decisions and ask questions via chat. Just make sure you get the name and phone number of the representative for any follow-up questions.

Questions to ask a cruise travel agent

In choosing a cruise travel agent, you will want to tap into the person's specific expertise about the cruise line and ship you are considering. Anyone can read a ship deck plan outlining ship spaces (which you can find online), but you are looking for people who really know their stuff.

Look for travel agencies that are cruise-only or a home-based agent who specializes in cruises. If you are using a full-service travel agency, ask for the cruise desk.

Here are some questions to ask a travel agent to determine their expertise:

• How often do you cruise?
• Have you cruised on the line I am considering?
• Have you cruised on the ship that I am considering, or do you have clients who have cruised that ship and provided a review of their vacation?
• Do you have firsthand knowledge about the cruise destination? The itinerary?

You will also want to ask the travel agent if they have a preferred relationship or negotiated agreement with any specific lines that could lead to special perks for you.

Be aware that not all agents work with all cruise lines; some represent only a few preferred suppliers or specialize in higher-end cruises. They get bigger commissions from their preferred lines.

This is not necessarily a bad thing, but be aware if the agent seems to be putting you off the line you were originally considering, as this could be the reason. On the plus side, an agent who is a preferred supplier might have negotiated rates with the cruise line and be able to call in favors, such as that bottle of Champagne or a cabin upgrade .

You should also ask if the travel agency offers 24/7 assistance (usually an 800 number) in case you have last-minute questions or something goes wrong before or during your trip.

The cruise travel agent should have questions for you as well, to better understand your dream vacation desires. If you are calling a cruise agency for the first time, the agent should be interviewing you as much as you are interviewing him or her. The agent should be focused on helping you choose the cruise line , ship and cabin that is right for you. Making the correct choices is very important to your overall cruise experience.

Bottom line

Booking a cruise is a complex enterprise. A cruise travel agent will guide you through choosing your cabin and dining times, deposits and final payment, and options for shore excursions and specialty dining. If you need to cancel the trip, the agent will also help you through the refund process. You'll have a lot less stress before and during your vacation if you book with an experienced agent.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• The ultimate guide to what to pack for a cruise
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• Top ways cruisers waste money
• The ultimate guide to choosing a cruise ship cabin

• Need help? 1-888-751-7804 1-888-751-7804
• Let Us Call You CALL ME
• Drink Packages
• Flights by Celebrity℠
• Hotels by Celebrity
• Manage Reservation
• Shore Excursions
• Upgrade with MoveUp

• My Tier and Points
• Join Captain's Club

Already booked? Sign in or create an account

• South Korea
• New Zealand
• Grand Cayman
• St. Maarten
• U.S Virgin Islands
• New England & Canada
• Pacific Coast
• Antarctic Ocean
• Panama Canal
• Transatlantic
• Transpacific
• Cruise Ports (+300)
• Mediterranean
• Perfect Day at CocoCay
• All Inclusive
• Bucket List Cruises
• Cruise & Land Package
• Groups & Events
• New Cruises
• Popular Cruises
• Specialty Cruises
• Destination Highlights
• Group Excursions
• Private Journeys
• Shore Excursions Overview
• Small Group Discoveries

• 360° Virtual Tours
• Celebrity Apex
• Celebrity Ascent NEW
• Celebrity Beyond
• Celebrity Constellation
• Celebrity Edge
• Celebrity Eclipse
• Celebrity Equinox
• Celebrity Infinity
• Celebrity Millennium
• Celebrity Reflection
• Celebrity Silhouette
• Celebrity Solstice
• Celebrity Summit
• Celebrity Xcel COMING SOON
• Explore Edge Series

Galapagos Expedition Series

• Celebrity Flora
• Celebrity Xpedition
• Celebrity Xploration
• The Retreat
• Suite Life. Elevated.
• Iconic Suite
• Penthouse Suite
• Reflection Suite
• Royal Suite
• Signature Suite
• Celebrity Suite
• Aqua Sky Suite
• Horizon Suite
• Sunset Suite
• View All Suites
• Concierge Class
• Galapagos Accommodations
• Eat & Drink
• Entertainment
• Spa & Wellness

• Cruising 101
• Cruise Fare Options
• Cruise Tips
• First Time on a Cruise
• What is Included on a Cruise
• Future Cruise Vacations
• Accessible Cruising
• Captain's Club Rewards
• Cruise Insurance
• Flights by Celebrity
• Manage Cruise
• The Celebrity Store
• Travel Documents
• Royal Caribbean International
• Celebrity Cruises

• Summer Sale - 75% Off 2nd Guest
• 3rd & 4th Guests Sail Free
• Free Caribbean Veranda Upgrades
• Galapagos 20% Savings + Free Flights
• Resident Rates
• Exciting Deals
• View All Offers
• All Included
• Cruise & Land Packages
• Dining Packages
• Photo Packages
• Wi-Fi Packages
• View All Packages
• Captain's Club Overview
• Join the Club
• Loyalty Exclusive Offers
• Tiers & Benefits
• Loyalty Status Match
• Celebrity Cruises Visa Signature® Card

Enjoy 75% off your second guest’s cruise fare and get bonus savings of up to $150.

Find a Cruise Travel Advisor

Domestic travel advisor search.

If you'd like to plan your vacation with the advice of a travel advisor professional, we can help you locate a travel advisor near you. Simply enter your five-digit ZIP code (USA) or your postal code (Canada) below.

International Travel Advisor Search

Our directory offers listings for Celebrity Cruises' offices and representative worldwide.

Zip/Postal Code

Results for {searchCodeVar}

Below is a list of travel agencies in your area who are knowledgeable and experienced in cruising.

Country or Region

No results were found. Please use a different zip code.

Sorry, this feature is not available at this time.

Previewing: Promo Dashboard Campaigns

JavaScript Error: Your browser is not set up to accept JavaScript, which means some functionality on our website will not work. Click here for instructions on how to change your browser setting to accept JavaScript.

We recommend that you upgrade your browser in order to have the best experience using our website. A list of the most popular web browsers can be found below. Internet Explorer | FireFox | Safari | Chrome

Royal Caribbean International

• Call Us (866) 562-7625
• United States Change Location
• Weekend Getaways & Short Cruises
• Destinations
• Cruisetours
• Onboard Experience
• Air & Ground Transportation
• Shore Excursions
• Order a Brochure
• Extend Your Vacation
• Get Royal Deals
• Contests & Promotions
• Upcoming Events
• What to Know Before You Go
• Cruise Planner
• Travel Documentation
• Countdown to Cruise
• Travel Protection Program
• Port Shopping
• Royal Gifts
• Itinerary Updates
• Family Vacations
• Land & Sea Vacation - Universal Orlando � Resort
• Royal Weddings

• Ship Revitalization Program
• Royal Caribbean Visa Signature® Card
• Connect with Royal
• Let Us Help Plan Your Vacation
• Frequently Asked Questions
• Safety and Security
• Customer Support
• Locate a Travel Advisor

CALL OUR ROYAL VACATION PLANNERS NOW

(866) 562-7625.

• Legal Information
• Privacy Policy
• Technical Help
• Modern Slavery Act

The Top Cruise Advisors

To find the ship and sailing right for you, go through a cruise specialist. Here's why—and who to call.

Ashton Palmer, Expedition Trips

Ashton Palmer of Expedition Trips began as an expedition leader, guide, and naturalist. He specializes in small ship expedition cruises—companies like Aqua Expeditions, Ponant, Lindblad, Scenic, Aurora, and more. He has been to Antarctica more than 50 times and spent three months in the Amazon. His email: [email protected]

Tom Baker, Cruise Center

Tom Baker of Cruise Center specializes in large and ­medium-size ships from such lines as Celebrity, Oceania, Royal Caribbean, Regent Seven Seas, Seabourn, and Silversea. He also has clout with river lines: AmaWaterways, Uniworld, Viking. But really there is nothing cruise-­related he can’t help with; he has sailed on more than 250 ships over the course of 50 years. His email: [email protected]

Mary Jean Tully, Cruise Professionals by Tully Luxury Travel

Mary Jean Tully of Cruise Professionals by Tully Luxury Travel has for decades now sent a great many clients to all the luxury cruise lines. Her contacts enable her to secure the best cabins for her customers, as well as a wide range of onboard credits—i.e., she can be your ticket to special treatment at sea. Because she is intermittently in Africa—her other passion, in addition to life on the high seas, is wildlife conservation—her deputy, Cheri Ozimac, will take excellent care of you. Mary Jean's email: [email protected]; Cheri Ozimac's email: [email protected]

Klara Glowczewska is the Executive Travel Editor of Town & Country , covering topics related to travel specifically (places, itineraries, hotels, trends) and broadly (conservation, culture, adventure), and was previously the Editor in Chief of Conde Nast Traveler magazine. 

@media(min-width: 40.625rem){.css-1jdielu:before{margin:0.625rem 0.625rem 0;width:3.5rem;-webkit-filter:invert(17%) sepia(72%) saturate(710%) hue-rotate(181deg) brightness(97%) contrast(97%);filter:invert(17%) sepia(72%) saturate(710%) hue-rotate(181deg) brightness(97%) contrast(97%);height:1.5rem;content:'';display:inline-block;-webkit-transform:scale(-1, 1);-moz-transform:scale(-1, 1);-ms-transform:scale(-1, 1);transform:scale(-1, 1);background-repeat:no-repeat;}.loaded .css-1jdielu:before{background-image:url(/_assets/design-tokens/townandcountrymag/static/images/diamond-header-design-element.80fb60e.svg);}}@media(min-width: 64rem){.css-1jdielu:before{margin:0 0.625rem 0.25rem;}} In the Magazine @media(min-width: 40.625rem){.css-128xfoy:before{margin:0.625rem 0.625rem 0;width:3.5rem;-webkit-filter:invert(17%) sepia(72%) saturate(710%) hue-rotate(181deg) brightness(97%) contrast(97%);filter:invert(17%) sepia(72%) saturate(710%) hue-rotate(181deg) brightness(97%) contrast(97%);height:1.5rem;content:'';display:inline-block;background-repeat:no-repeat;}.loaded .css-128xfoy:before{background-image:url(/_assets/design-tokens/townandcountrymag/static/images/diamond-header-design-element.80fb60e.svg);}}@media(min-width: 64rem){.css-128xfoy:before{margin:0 0.625rem 0.25rem;}}

The Perfect Uptown-Meets-Downtown Dinner Party

Inside the Family Feud That Changed Mexican Travel

Sarah Arison Rises at MoMA

All the World's a Stage for Katie Holmes

Exploring College Alternatives

Michael Kors Pays Tribute to Joan Kors

A Snob's Guide to Spas Around the World

A Snob's Guide to Medical Spas

A Snob’s Guide to Ayurvedic Spas

A Snob's Guide to Spas on Ships

A Snob’s Guide to Bootcamp Spas

Best Way to Book a Cruise: Travel Agent or Direct with the Cruise Line?

Sharing is caring!

If you’re thinking of booking a cruise , you might be wondering if it’s better to book with a travel agent or directly with the cruise line? There are a few factors to consider, and questions to ask, before you decide.

In this post, we’ll go over the benefits of using a travel agent or cruise specialist, as well as the advantages of booking directly. When it comes to the best way to book a cruise, you may have wondered…

• Why do people use travel agents to book a cruise?
• Do travel agents get better deals on a cruise?
• What questions should I ask the travel agent?
• When is it better to book directly with the cruise line?

For most people, the benefits of using a travel agent experienced in selling cruises are well worth it. Travel agents will help you to choose a cruise, offer travel advice and answer questions, and can often find great cruise deals. Some may also provide an extra amenity, like an onboard cash credit or bottle of wine. 

However, there are some instances when some people will prefer to book directly with the cruise line. We’ll go through when and why this makes sense. I’ll also go through some of the most important and frequently asked questions about booking a cruise.

How to Book a Cruise – Travel Agent or Direct with the Cruise Line?

If you’re a first time cruiser , the process of how to book a cruise might seem confusing. However, even for repeat cruisers, some of this information may be helpful as well.

You can book your cruise with a travel agency or directly through the cruise line. This can mean using a local travel agency or booking online through a cruise vacation website.

Travel agents who specialize in selling cruises, are often referred to as Cruise Specialists or Cruise Consultants. This is important, as you will want to use a travel agent who is knowledgeable and trained in selling cruises.

Which Travel Agents Sell Cruises (examples)

• A local travel agency storefront
• A large online booking website
• Independent travel agents (who may work for cruise agency franchises)

When you do book online with a large website like Expedia Cruises or Vacations to Go, these are large travel agencies. In some cases, depending on the company, you can work with a specific cruise specialist for every cruise. For experienced cruisers, this can often be the best option.

Deposits and Final Payments

When you book a cruise several months or even a year or more in advance, cruise lines will ask for a deposit (which may or may not be refundable). The deposit secures your reservation until final payment. Cruise line final payment dates range from 120 days before your cruise, to 60 days before your cruise. Always check the cruise line confirmation and note the payment dates.

Should You Use a Travel Agent to Book a Cruise?

There are several benefits to using a travel agent to book your cruise. In fact, a majority of cruisers use a travel agent, whether a local agency or an online booking website, to book their cruise. 

According to the Cruise Line International Association , when people did use a travel agent, they reported a high degree of satisfaction with the advice, knowledge and value received.

Suggested:   25 Most Recommended Items to Bring on a Cruise

Benefits of Using a Travel Agent to Book Your Cruise

Experience and Advice

One of the biggest advantages of using a travel agent to book a cruise is getting great advice. A cruise specialist can guide you to the right cruise line and ship based on your vacation preferences and goals for the trip.

If you’re new to cruising, using a travel agent to book a cruise is a good idea. First time cruisers need to know about travel documents, online check in, cruise line gratuities , new health protocols and more. Having a travel agent to hold your hand and answer questions, right up to embarkation day , is very helpful.

Cruise specialists are also aware of more than one cruise line, and for avid or repeat cruisers, this can be especially useful. Our tastes change over time, and we get older. What we loved about the cruise line we sailed with when the kids were young , may not be the best fit years later.

Travel agents can bring our attention to other cruise lines and travel experiences , especially as you may want to plan some of those bucket list cruises.

Service and Convenience

Travel agents can take care of the booking and making payments, and even help with booking flights and pre and post cruise hotels . Of course, if you prefer to book online with an online travel agency website, that’s a convenience too.

This will come as a surprise to many, but when you book a cruise, the service of your travel agent is free. The price will not be higher than booking with the cruise line directly. Now this doesn’t mean they don’t get paid, but rather that the cruise line pays a commission to them directly.

There can be exceptions to this, as some travel agents may charge booking or administrative fees. They should let you know if this is the case.

Suggested:   20 Practical Tips for First-time Cruisers

What to Look for in a Cruise Travel Agent

I love travel agents. In my experience, they are passionate travelers themselves, and can offer excellent first person advice. However, when it comes to cruising, you need a travel agent that specializes in cruise travel.

Travel agents who specialize in selling cruises are often called Cruise Specialists or Cruise Consultants. They are usually passionate cruisers themselves who have a keen interest in learning about cruises and sharing that knowledge with their clients.

When looking for a travel agent, make sure this person is knowledgeable and trained in selling cruises. When booking with an Cruise Agency franchise like Cruise Planners or Expedia Cruises, this should be the case. 

Questions to Ask Your Travel Agent or Cruise Specialist

When you make a payment (deposit or final payment), does the travel agent pay the cruise line directly on your behalf.

It’s best to have the travel agent make the payment for you using your credit card, directly with the cruise line. This is safer than the travel agent taking your payment, and paying the cruise line themselves. Paying directly ensures that your payment is made to the cruise line, and is standard practice for most agencies.

You can also ask to receive the booking confirmation from the cruise line, showing payments, for your records.

Do you have a back up to contact if you’re on vacation or unavailable?

Travel agents go on cruises and travel. While this is great, who is available if you have a question or need assistance? Often, those working for larger agencies or franchises will have a main contact number if the need arises.

Will you monitor my cruise fare for price drops or should I contact you?

Did you know that many cruise lines will adjust your cruise fare if it drops before final payment? Often it needs to be on the same cabin category and it won’t be combinable with past promotions, but it’s always worth checking.

While many travel agents will try to keep an eye on price drops, the reality is it can be missed. It’s a good idea to keep track yourself as well.

Are there any fees I should be aware of?

Some travel agents charge an administrative fee, or even a cancellation fee. While booking the cruise may be free, booking a flight or hotel may have additional fees. It may still be worth their service, however if you’re keeping track of your cruise vacation budget , it’s good information to know.

Suggested:   How to Save Money on a Cruise: 27 Tips and Cruise Hacks

Do Travel Agents Get Better Deals on a Cruise?

Travel agents may have access to better deals on cruises. In most cases, larger agencies or franchises have huge influence and buying power with the cruise line. This can mean better pricing on some cruises and/or some extra perks or amenities.

The Earlier the Better

Travel agencies often hold inventory on cruise ships that are likely to be popular with their clients. They reserve several cabins at the earliest and lowest rates, and can continue to sell them even as prices increase with the cruise line.

However, these cabins can be limited, and may not be available closer to sailing. Book 6 months to a year, or more, before your cruise for access to these special rates.

Extra Perks

Travel agencies that sell cruises may also have some perks if you book with them. This can include an onboard credit (can be used on drinks, excursions and more), a bottle of wine or a plate of chocolate covered strawberries,  and even travel points.

Suggested:   Cruise On Board Credits (OBC): How Can You Use Them?

Special Promotions

Another advantage of using a travel agent or cruise specialist, is being able to book when they have a special promotion with the cruise line. Agencies partner with cruise lines at certain times of the year and will offer a booking incentive, such as prepaid gratuities or specialty dining .

Suggested:   What to Pack for a Caribbean Cruise

How to Get the Best deal on a Cruise

The best ways to find deals on a cruise is to keep informed. Sign up for your favorite cruise line’s emails, as well as emails from travel agencies and online booking websites.  If you get too many emails, consider working with only your favorites.

If you’re happy with the service and value of a specific travel agent, keep in touch and let them know what cruises you’re considering even a year or two down the line. This way, when she sees a new promotion or great deal on a cruise, she can let you know.

Should You use a Travel agent to Book a Group Cruise?

If you’re planning a group cruise, using a travel agent will be enormously helpful. 

Your cruise specialist will take care of everything you need, and manage all the reservations. If you’re planning a group cruise with friends or family (like a multi-generational cruise ), the travel agent will work with each party to make sure all their questions are answered. In addition, they’ll coordinate dining reservations and cabin locations.

If you’re the group leader, you can concentrate on the fun stuff, like matching t-shirts , and leave the boring details to your cruise consultant.

Suggested:   27 Cruise Travel Hacks of Repeat Cruisers

When Should You Book Directly with the Cruise Line?

If you know what cruise ship, itinerary and cabin you want, and prefer to do a lot of your own research, you may want to book directly with the cruise line. In addition, if you prefer to have control over all aspects of your cruise booking, and think you’ll be likely to make a lot of changes between placing a deposit, and sailing, booking direct will be most convenient.

When you book with a travel agent, they’re responsible for your booking, and all major changes need to be done through them. Things like changing cabins or requesting a price reduction, if the cost of your cruise drops before your final payment, will need to be done by your travel agent.

However, things that have to do with your own vacation planning are left up to you. As an example, reserving your shore excursions , making specialty dining reservations, and even booking your cruise line air flights are able to be done online, within your cruise reservation.

It’s worth giving this some consideration, as there are pros and cons to using a travel agent versus booking directly.

Planning a cruise? These articles can help:

Should You Prepay Gratuities on a Cruise or Pay Onboard?

10 Cruise Ship Cabins to Avoid

63 Things NOT to Do on a Cruise Ship

What To Wear on a Cruise Vacation (when dress codes are changing)

Cruise Essentials List – Favorite Amazon Items

Video: How to Book a Cruise: Should You Book Direct with the Cruise Line, Travel Agent or Online

If you enjoy cruise tips, news and reviews, please subscribe to our channel, Life Well Cruised on YouTube.

Final Thoughts: Is It Better to Book a Cruise with a Travel Agent or Direct with the Cruise Line?

To recap, in this article we’ve gone through the benefits of booking with a travel agent for a cruise, as well the disadvantages. In addition, we’ve also gone through what to look for in a travel agent and what questions to ask.

When booking a cruise with a travel agent, there’s no additional cost, and it may be cheaper in some cases. You may even receive travel rewards or an onboard gift from your agent. If you’re a first time cruiser or booking a group cruise, booking with a travel agent is probably best.

However, the disadvantages of using a travel agent include not having control over all aspects of your booking. You’ll have to communicate with your cruise specialist for questions and changes you wish to make.

Have you booked a cruise using a travel agent or directly with the cruise line? Please let me know any questions, as well as any tips that you may have.

Happy cruising!

If you found this article helpful, please pass it along. Please share on Facebook or PIN to your favorite Pinterest board (share buttons at the top). Thanks so much!

Let’s connect:

Follow me on Facebook at Life Well Cruised

Follow me on YouTube at Life Well Cruised

Follow me on Pinterest at Life Well Cruised

Follow me on Instagram at Life Well Cruised

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed .

• Travel Agents

Locate a Travel Agent near you

Experienced local travel agents.

We'll help you find a local travel agent near you. Our travel agents are located across the country and ready to assist you in planning and booking your perfect vacation. Our travel agents can help via phone, and email, and at times in person when convenient to you. You don't ever have to worry about going into a brick and mortar travel agency ever again with Cruise Planners local travel agents. The benefits of retaining a local travel agent will pay for itself when you get access to exclusive rates, extra amenities, and upgrades!

Our local travel agents near you are also very experienced, with many traveling around the world to the hottest vacation destinations. They also have developed special partnerships and business relationships with top travel providers that you will benefit from once you become the travel agent’s client.

Modal title

Get exclusive deals and services, cruise planners travel messages.

Receive texts for:

*Messages and data rates may apply. Text STOP to opt-out or HELP for help. Message frequency varies. By opting in, you consent to receiving SMS messages. Privacy Policy

Please sign in or register

We don’t share any data with Facebook without asking you first.

Not registered? Sign up

• Hammock views (extended) on most ‘25 & ‘26 voyages

Your Sailors asked, we listened. For a limited time we’ve extended 70% off a 2nd Sailor on all sailings and the Limited View Sea Terrace for the price of The Sea View on most sailings in 2025-2026 — because savings (and hammock views) are a big deal.

• We changed our minds…kids sail free

You heard right – we’re doing “Kids Sail Free” the VV way. Now until August 23rd, if you book a 2024 Voyage in a Central Sea Terrace or below for two, second Sailors ages 18-26 sail for free. It’s the ultimate graduation/birthday/ don’t say we never did anything for you grown-up family vacation.

• Holiday Edition: the year’s most wonderful voyages

From pre-holiday escapes to Christmas and New Year’s at sea, our 4-8 night December itineraries fit every holiday schedule (in 2024 and 2025!). With the best destinations in the Caribbean, seasonal menus, and exclusive programming — it's the perfect holiday package for you to raise your sales.

• The Halloween Voyages: No Kids. Just Treats.

Book your Sailors on the return of our hugely popular Halloween Voyages. We promise they’re “No Kids. Just Treats” — but that’s just the starting point. Live bands, costume contests (with prizes), a special Scarlet (Fright) Night, themed food + drink…what are you waiting for?

• Longer Caribbean Escapes.

With longer 6 to 11-night voyages and the best rates and cabin availability on 2025 sailings from Miami and San Juan, it’s time to offer your Sailors Longer Caribbean Escapes — featuring more destinations and extended time aboard the #1 Best Mega-Ship - Ocean Cruise Line by Travel & Leisure.

• Florida rates are better than ever — up to 15% off

We’ve saved the best savings for our fellow Floridians — up to 15% off select Caribbean voyages from Miami in 2024 and 2025 — on top of any current running offers. Check out the deals we’re offering our Sunshine State Sailors right now.

• Get their loyalty and cruise status matched.

If you have Sailors in another cruise or select Virgin loyalty program, we’ll match their status so they can sail with perks early through our Sailing Club Status Match — no swiping required.

Brilliant For You

Brilliant commissions.

16% commission on voyage fare is only the start. We make sure to take you to the bank with earnings on bookables like airfare, hotels, Bar Tab, Shore Things, and more. And with no NCFs, you can kiss those asterisks goodbye.

Epic Experiences

Proof is in the numbers; a 95% satisfaction score and 40% onboard rebooking rate speak to our extraordinary experience. Plus, with LetsGoBook and My Next Virgin Voyage, we ensure that your experience as our partner is just as epic.

Together For Success

Our award-winning support teams are on deck for you and your Sailors, with solutions for your sales (and sails), and guidance to set your business full speed ahead for success.

In The Know

Access to exclusive, first-hand opportunities, social media groups, webinars, events, and streamlined continued learning through Seacademy, winner of two Gold Magellan awards.

Introducing LetsGoBook - an easier, faster way to book and earn more commission (plus major rewards). All First Mates get their own, dedicated link which can be used to book their Sailors, or share it over email, text, & on social media so Sailors can secure a booking which you can customize after.

Virgin Voyages Brand Brochure

We've updated our brand brochure with content for you and your Sailors.

New to Virgin Voyages?

WELCOME TO GOCCL NAVIGATOR

The go-to online resource for rockstar travel agents like you..

Log in now for helpful booking tools, rewards, and more.

Forgot your login details? No worries. Just click on the “Forgot Password or Username” link to the right to receive instructions to reset your password.

Forgot Username?

Forgot Password?

Need an account?

Forgot your username.

Please provide the following information and we will email the username to the email address specified.

Forgot Your Password?

Enter your username, and we will email you instructions to reset your password.

Reset Your Password

Passwords must have at least 8 characters and contain at least three of the following: uppercase letters, lowercase letters, numbers, and symbols.

Where Magic Meets the Sea

• Leaving Any Date
• Sailing to Any Destination
• Departing from Any Port
• More Filters

Discover Disney Cruise Line

What's Included in the Price of a Disney Cruise

From the moment you step on board to your last wave goodbye, a Disney cruise includes almost everything you could hope for—larger-than-life entertainment, delicious dining, action-packed kids clubs, spacious accommodations, dazzling destinations and more—all delivered with our legendary service and attention to detail.

View What’s Included

Check Availability

Announcing the Disney Treasure

Adventure meets the daring tales of classic Disney films and Disney park attractions on the newest ship to join our fleet—sailing 7-night Eastern and Western Caribbean itineraries beginning December 2024.

See Details

Plan & Save

Guest Testimonials

Disney Lookout Cay at Lighthouse Point

Pay at Your Own Pace

Can't Miss Experiences

New Disney Cruise Line Fall 2025 and Spring 2026 Itineraries

Set Sail on a Halloween Scare-a-bration

Embrace the Natural Wonders of Jamaica

Delight in Seasonal Magic at Sea

Keyword / Category

Location Select Manila Miami Miramar

Work Style Select Hybrid Onsite Remote

REMOTE | Personal Holiday Planner Agent

Company overview.

At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!

Our Culture Essentials

Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

• Respect & Protect
• Listen & Learn
• Communicate

Responsibilities

Job description.

We are seeking  REMOTE | Personal Holiday Planner Agent for a start date of Monday, October 07, 2024. Currently considering residents from ONLY Florida, Georgia, North Carolina and Texas.

Essential Functions:

• Promote and sell Carnival Cruise Line cruises for Australia, by initiating contact with guests and acting on leads and/or prospects by phone both inbound and outbound calls. Required to meet or exceed assigned sales goals. 
• Present cruise products and make travel recommendations. 
• Establish and maintain customer relationships by delivering excellent customer service such as making changes, upgrades and additions to current bookings. 
• Continue the relationship building of past and current guests. Actively solicit new business. 
• Maintain customer database of new and existing accounts to close sales. 
• Attend and participate in mandatory training and meetings as required with their coach and management team on a regular and Ad-hoc basis. 

Qualifications, Knowledge, Skills & Abilities:

• ONLY considering residents from Florida, Georgia, North Carolina and Texas.
• Preferred sales experience.
• Cruise line or travel industry experience a plus. 
• Proficient in Microsoft Suite including Teams and Outlook. Ability to learn and adapt to new technology. 
• Excellent attendance and punctuality. 
• Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
• Ability to quickly learn and adapt to other country business practices for calling and adhering to customer telemarketing standards, (i.e. Australia). 
• Excellent communications skills both written and verbal. 
• Ability to be persuasive, build rapport quickly and easily. 
• Ability to overcome objections. 
• (EST) 11:00 AM - 08:00 PM on the 1st day ONLY and forward 
• (EST) 01:00 PM - 10:00 PM, Monday through Friday for the duration of the training
• ( EST ) 07:00 PM - 04:00 AM Sunday through Thursday / ( AU GMT+10 ) 09:00 AM to 06:00 PM Monday through Friday
• The starting hourly pay rate for this role is $15/hour. 
• Currently considering residents from ONLY Florida, Georgia, North Carolina and Texas.
• Please upload an updated resume (PDF Version) to be considered for this role.
• FOR INTERNAL CANDIDATES : Candidate cannot be on a verbal, written or final warning in place. All applicants must advise their Coach/Manager of their interest in applying for the role.

Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  All employees gain additional vacation time with further tenure.
• Sick Time – All full-time employees receive 80 hours of sick time each year. 
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
• Personal and professional learning and development resources including tuition reimbursement

ETHICS & COMPLIANCE:

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

In addition to other duties/functions,this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speakup when they see misconduct orhave concerns.

CarnivalCruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin,religion, sexual orientation, age,marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

Employee Benefits

Hybrid work environment.

Empowering work-life integration and flexible opportunities for your personal and career success

Wellness Programs

Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

Cruise Benefits

An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway

Parental Programs

Generous parental leave time and adoption assistance programs

Retirement Plan

Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions

Employee Stock Purchase

Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value

In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans

In our virtual contact center, we're all about unlimited growth opportunities and creating a supportive, inclusive environment. We believe in fostering professional development and providing our team members with the tools and resources they need to excel in their roles. Our community values diversity, ensuring that everyone feels respected and supported in a welcoming atmosphere where personal and professional growth knows no limits. Above all, we're committed to delivering an exceptional guest experience, making customer satisfaction a top priority in everything we do.

I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.

Miguel Fleet Technical Document Center Manager Summit Seeker

Carnival is a great place to learn and grow.

Tyrone Lost Mail Clerk Chess Master

Carnival’s culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!

Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru

Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.

Conchita Senior Revenue Business Analyst Culinary Explorer Restaurant Explorer

Follow us on social media

Be the first to know.

Get the latest job openings right in your inbox.

Email Address

How did you hear about us? Please select Career Fair Carnival Career Site Email Employee Referral Glassdoor Google Jobs Indeed Instagram LinkedIn ZipRecruiter Other

Job Category Select a Job Category Accounting & Financial Statement Administration & Compliance Administrative Assistant Audit & Risk Business Analysis Business Development Business Support Casino Communications Entertainment Executive Offices Finance Finance & Accounting Guest Technology Hotel Human Resources Information Security CISO Information Systems Information Technology Marine and Technical Marketing Medical Services Retail-Boutique Revenue Management Risk Advisory Sales Ship New Builds Ship Operations Sourcing & Supply_Chain Talent Acquisition Technical Operations Trade Sales Travel Services Treasury Operations Vacation Planner WFM Planning & Analytics

Location Select Location Manila, Metro Manila Miami, Florida Miramar, Florida

• Sales, Miramar, Florida, United States Remove

Upload Your Resume By uploading your resume you are not submitting an application for employment. Remove

Confirm Email

By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from CARNIVAL CRUISE LINE.

Search Travel Market Report

• Packaged Travel
• Hotels & Resorts
• Destinations
• Retail Strategies
• Niche & Luxury
• Training & Resources

A Guide to Cruise Line Education Programs for Travel Advisors

Photo: Shutterstock.com

Educated travel advisors benefit everyone. Staying on top of everything there is to know about cruise lines’ fleets and itineraries is paramount to ensuring clients get the best possible cruise experience for their needs. Fortunately, most cruise lines recognize the importance of well-informed advisors and have created education programs tailored specifically for them.

These programs often provide not only in-depth knowledge about their brand, fleets, and itineraries, but also provide courses on how to enhance sales and marketing strategies.

From AmaWaterways’ AmaAcademy to Windstar’s Star Specialist, here are (most of) the education programs offered by cruise lines. (This article will be updated as more cruise lines share their education programs details with TMR.)

AmaWaterways | American Cruise Lines | Avalon Waterways | Carnival Cruise Line | Celebrity Cruises | Cunard | Emerald | Explora Journeys | Holland America | HX | MSC Cruises | NCL | Oceania Cruises | Paul Gauguin Cruises | PONANT | Princess Cruises | Quark Expeditions | Regent Seven Seas Cruises | Royal Caribbean International | Scenic | Silversea Cruises | UnCruise Adventures | Uniworld Boutique River Cruises | Viking | Virgin Voyages | Windstar Cruises

AmaWaterways: AmaAcademy

The AmaAcademy offers four in-depth courses to introduce advisors to AmaWaterways’ way of river cruising, offering content on the river cruise line’s fleet, itineraries, group program, and onboard experience.

Benefits: Advisors can earn three CLIA elective credits for each of the four courses.

Where: Advisors can find the AmaAcademy at courses.amaacademy.com .

American Cruise Lines

American Cruise Lines’ education program comprises six on-demand videos that focus on the guest experience, the line’s fleet of river and coastal ships, and the rivers and coastal routes it sails.

After viewing all six videos, advisors can take an exam to receive official certification.

Benefits: Advisors who complete certification earn a $50 bonus commission on their first booking with American Cruise Lines, and can apply for FAM rates. Additionally, they will receive three CLIA elective credits.

Where: Advisors can access American’s training program via the cruise line’s travel advisor portal .

Avalon Waterways: GFOB U

Training for Avalon Waterways is wrapped up in the Globus family of brands’ training program, GFOB U. There are five chapters of the program, of which the Avalon training is one. There is also a chapter on selling groups (will all the Globus brands), as well as one on Globus’ sales support products and strategies for advisors.

Advisors need approximately two hours on average to complete all of the chapters, and look through the extra content that is also available.

Benefits: After completion of all five chapters, advisors receive a certificate of completion as well as access to a specialist logo that they can use online. Becoming certified is also a pre-requisite for participating in incentive and travel programs, such as travel advisor discounts and Suite Rewards.

Advisors who reach specialist status will also earn three CLIA elective credits.

Where: Advisors can log into GFOB U on the Avalon Travel Advisor Portal .

Carnival Cruise Line: Learn & Earn

Carnival’s Learn & Earn program provides easy-to-digest video content that the line says puts advisors on an 80% faster path to graduation. Additionally, the program is mobile-friendly so advisors can work on it on the go.

The program has three levels (gold, platinum, and diamond), each with its own array of benefits. To graduate, advisors must complete 30 courses. Advisors receive Loyalty Rocks reward points for individual course completions, as well as 100 bonus points for graduation.

Benefits: Advisors can earn Carnival Loyalty Rocks! Reward points and CLIA credits by completing Learn & Earn courses. Graduates also receive a graduation certificate and a Carnival Diamond Graduate logo to use on their marketing materials. Advisors can redeem the Loyalty Rocks points they earn throughout the program for items from a reward catalog.

Where: Advisors can find the Learn & Earn program inside of GoCCL.com .

Celebrity Cruises: Celebrity Learning

Celebrity’s travel advisor training is available on its Celebrity Learning platform, which provides a variety of practical information and selling tips. Courses are organized into micro-lessons from Celebrity-specific information to how to target and market to the right clientele. There are also courses on maximizing earnings with upselling and Celebrity groups.

Advisors can further take advantage of the Seas Today webinar series that covers a diverse range of topics, as well as a monthly Celebrity Learning Essentials live learning event.

Benefits: Advisors who graduate the Celebrity Learning earn CLIA credits and get access to Celebrity travel advisor rates and onboard coupons. Graduates can also participate in any of the line’s Celebrity Learning at Sea opportunities.

To maintain these Celebrity Learning graduation benefits, advisors must recertify annually.

Where: Advisors can access Celebrity Learning via Cruising Power , under the “Training and Benefits” tab.

Crystal’s all-new advisor portal has comprehensive training resources, including webinars, video tutorials, and step-by-step guides.

Where: Advisors can access Crystal’s training on its Travel Partner Center .

Cunard: Cunard Academy

Cunard Academy holds about 15 hours of online training that is divided into several categories. As travel advisors progress through the program they achieve new ranks, inspired by the traditional navy ranking system: First Officer, Staff Captain, Captain, and Commodore. Each rank unlocks new benefits.

Benefits: As advisors work their way through the program, they open up new benefits from the ability to apply for ship tours to onboard perks when sailing like complimentary Internet or discounts on onboard services.

Advisors who achieve Commodore status receive a personalized certificate they can display and a special pin they can wear (supplied upon request). Commodore status-advisors can also take a Graduation Cruise, applicable for select sailings (first come, first served) each year. While onboard, each Commodore is required to complete their Cunard education by participating in select educational activities onboard.

Where: Advisors can register for and access the Cunard Academy on OneSourceCruises.com .

Explora Journeys: Knowledge Suite

Explora Journey’s Knowledge Suite is a self-paced program that guides advisors through the cruise line’s core brand attributes, itineraries, and experiences. To graduate, advisors must complete two key components. The first is the six-chapter Foundations module that introduces the brand’s heritage, values, purpose, and commitment to travel advisors, along with who the target guest is, ship features, onboard experiences, and destinations. The second is the How-To module, which includes 10 short videos that teach advisors how to use the booking platform.

It takes approximately two hours to complete the Knowledge Suite, but as the brand grows it expects to add more courses to the program.

Benefits: Advisors who graduate the program will receive a certificate of completion and a badge to add to their signature certifying them as Explora Journeys specialists.

Where: Advisors can find Explora Journeys’ Knowledge Suite on the line’s Travel Partner Portal .

Holland America: Holland America Line Academy

Holland America’s Academy offers numerous courses offering education on every aspect of the cruise line, and its destinations. There are four core courses, which advisors must complete to achieve silver status. There are also 12 additional specialist courses. Taking two, along with the core courses, will earn advisors gold status, while taking three will earn them platinum status. Advisors who take nine or more specialist courses will achieve a future status that has yet to be determined.

Benefits: Advisors who achieve any of the three statuses receive a logo they can use in their email signature. Advisors also earn CLIA credits towards their ACC or MCC for each of the levels (10 for silver, 16 totally for gold, and 25 total for platinum.) Canadian advisors also earn ACTA credits as well.

Advisors also receive $50 onboard credit when sailing with Holland America and platinum-ranked advisors furthermore receive priority boarding.

Where: Advisors can find the Holland America Line Academy at GoHAL.com .

HX’s HX Hurtigruten Expeditions training program is a four-module course that provides an introduction to the brand, its destinations, sustainability practices, science and education programs, and onboard life. After each module there is a quiz advisors must pass. The entire program takes about an hour to complete.

Benefits: Graduates receive a certificate upon completion that they can use in their marketing.

Where: Sign up at HX Hurtigruten Expeditions training course .

MSC Cruises: MSC Masters

MSC Cruises’ educational program, MSC Masters, features a variety of courses that provide a comprehensive overview of the line, from detailed walkthroughs of each ship in the fleet to how to sell MSC Cruises to learning about Ocean Cay MSC Marine Reserve, and more. There are seven courses in total and advisors must pass a final exam in order to be considered a specialist.

Benefits: Graduates of MSC Masters receive access to travel advisor incentives and receive three CLIA elective credits. They also receive a personalized diploma that they can display.

Where: Advisors can access MSC Master under the “Marketing & TA Resources” tab on MSC Book .

Norwegian Cruise Line: NCL University

NCL University offers 30 e-learning courses that advisors can use to educate themselves on NCL ships, destinations, and selling trips. There is also a selection of other learning resources and videos they can take advantage of.

There are four levels that advisors can work their way through: Associate’s, Bachelor’s, Master’s, and Ph.D. Each rank earns advisors rewards. To earn an Associate’s Degree, advisors must complete four specific courses. To earn their Bachelor’s Degree, they must complete an additional three courses.

To earn their Master’s Degree, they must also complete three electives (of their choice) and two Graduate-level electives (of their choice). To earn their Ph.D. Degree, advisors must complete everything required for the Master’s plus four more Graduate-level electives (of their choice), and make five bookings.

Benefits: Advisors earn CLIA credits as they progress through NCL University (three for each level completed). Each rank also earns advisors a specific reduced rate (15% off for Associate’s, 20% for Bachelor’s, 25% for Master’s, 30% for Ph.D.).

All levels receive a certificate, an email signature icon, and a digital seal showing their degree status, as well.

Where: Advisors will find NCL University inside of Norwegian Central .

Oceania Cruises: Oceania Cruises University

With Oceania Cruises University, advisors can learn about Oceania’s fleet, destinations, and itineraries, as well as take advantage of sales training modules.

To achieve Oceania Cruises Certified Advisor status, advisors must complete 13 core courses. Completing the 13 core courses and five elective courses earns advisors Oceania Cruises Certified Specialist status. Completing the 13 core courses, three elective courses, and six graduate courses earns advisors Oceania Cruises Certified Elite Specialist status. With all three designations, advisors receive a badge they can use in print and digital communications.

Benefits: All three specialist designations earn a bonus commission certificate of $250 to be applied to their next Oceania Cruises booking for a total of $750 in bonus commissions if advisors complete all three certifications.

Additionally each core, elective, and graduate course earns advisors three CLIA elective credits.

Where: Advisors can find Oceania Cruises University on the Travel Advisor Center .

Paul Gauguin Cruises: PEARLS (Partners Earn Added Rewards and Learn to Sell)

The PEARLS certification program provides 10-chapters of information spread across three sections: the m/s Paul Gauguin, Destination Guide, and the Art of the Sale. At the end of the 10 chapters, advisors must take an online assessment survey to achieve certification and qualify for benefits.

Benefits: Graduates of the PEARLS program earn up to three $100 eGift cards for the first three new bookings made within the first year from date of certification. They also open up access to special incentives and promotions exclusive to PEARLS advisors, along with advanced notice of sales, promotions, and new training opportunities.

PEARLS graduates can also take advantage of a travel advisor rate of 60% savings off the current standard fare. (These advisor rates are confirmed no earlier than 45-30 days prior to departure.)

Graduates can also join the private Paul Gauguin PEARLS Partners Forum Facebook group.

Where: Advisors can access the PEARLS certification program at pgcruises.com/ta-center.

PONANT: PONANT Explorer

The PONANT Explorer educational program can be used online or downloaded as an app, providing multi-media training across devices. Courses include: The PONANT Difference, The PONANT Experience, and Special Collections & Alliances, among other modules the cover the fleet, itineraries, a sales presentation and more.

Benefits: Graduates of the program receive a certificate of completion, and, if they book a trip for a client within four months of graduating the program, they will receive a $100 Amazon eGift card.

Graduates also receive five CLIA elective credits.

Where: Advisors can find the program at ponantexplorer.com/login or by downloading it from the Apple Store or Google Play.

Princess Cruises: Princess Academy

The Princess Academy offers a large selection of training material that covers the Princess fleet, destinations and itineraries, and how to sell Princess. As advisors move through the Academy, they earn higher status and earn more rewards.

In order to achieve First Officer status, advisors must complete five courses. Eleven completed courses earns advisors Staff Captain status, while 18 courses earns Captain and 25 courses are required to reach Commodore status.

Benefits: Achieving each rank earns select rewards including CEU credits with The Travel Institute and the Association of Canadian Travel Agencies (ACTA), as well as CLIA credits toward an ACC or MCC. The higher the status, the more credits earned.

Rankings also earn advisors Captain’s Circle benefits when sailing (gold for First Officer, Ruby for Staff Captain, Platinum for Captain, and Elite for Commodore).

Other benefits for Commodore-ranked travel advisors include priority placement in Princess’ Travel Advisor Locator and a special marketing kit they can use to highlight their Commodore rank.

Where: Advisors can register for and access the Princess Academy on OneSourceCruises.com .

Quark Expeditions: PolarPro Polar Specialist

The PolarPro educational program provides detailed answers to any logistical questions travel advisors might have about the Quark Expeditions product. Learning modules include “Why Travel with Quark Expeditions,” “Best Time to Visit the Polar Regions,” and “Itinerary Overviews,” among others. PolarPro is cross-functional, so advisors can access it on their personal computer, tablet, and smartphone.

Upon completing the modules, advisors will earn a PolarPro Expert badge to use in their marketing.

Benefits: Advisors will receive a $100 gift card for the first sale made within 90 days of graduation. Additionally, advisors will receive three CLIA elective credits each for taking the Quark Expeditions Specialization: Ultramarine module and for earning Quark Expeditions Specialist status.

Where: PolarPro can be found on the Quark Expeditions Partner Portal .

Regent Seven Seas Cruises: RSSC University

Regent Seven Seas’ RSSC University offers a specialized curriculum with three graduate degree levels (Associate, Bachelor’s, Master’s) that advisors can advance through. Advisors can also take advantage of select webinars for additional education on sales and marketing strategies and tactics.

Benefits: Advisors will earn three CLIA elective credits for each of the three degree levels they reach. For each degree completed, advisors also earn a $200 bonus commission on their next booking made 120 days after degree completion.

Where: Advisors will find RSSC University on Regent Seven Seas’ Travel Partner Center .

Royal Caribbean International: Royal Caribbean University (RCU)

Royal Caribbean University provides comprehensive education on the cruise line’s fleet, features, benefits, selling points, and more. RCU is made up of micro-learning segments, and new courses and enhancements are added to the core curriculum on an ongoing basis.

There are two levels of education, a Bachelor’s degree for completion of the core curriculum and a Master’s (after completing advanced curriculum). It takes approximately six to eight hours to achieve a Master’s certification. Advisors are required to take any newly added courses in order to maintain their certification status.

Benefits: Upon completion of either a Bachelor’s or Master’s degree, advisors receive CLIA elective credits, as well as bonus commission eligibility, onboard credit, complimentary VOOM Wi-Fi, and more. Graduates also receive special social media banners they can use in their own marketing.

Where: RCU can be accessed through CruisingPower.com (click on Training & Benefits, then Training & Certification, then Royal Caribbean, and then Royal Caribbean University).

Scenic/Emerald: Agent Academy

The Scenic Group’s Agent Academy features 10 modules: four for Emerald, five for Scenic, and one module on the ExpressBook booking system. Each module has in-depth information about ships and destinations, and features a quiz at the end that must be completed in order to receive a certificate of completion (80% is considered a passing grade).

Benefits: CLIA members will receive three CLIA credits per module completed. Additionally, all FAM participants are required to complete at least the modules their FAM travel is related to.

Where: You can find the Agent Academy on the Scenic Travel Advisor Portal and Emerald Cruises Travel Advisor Hub .

Silversea Cruises: Silversea Academy

Silversea Academy has three certifications available: Classic Ocean Specialist, Expeditions Specialist, and Ultra-Luxury Specialist (achieved by completed both of the other certifications).

Additionally, there are six themed course compilations: Silversea Experience, Silversea Expedition, Destinations, Ships, Selling Tools, and Longer Voyages. (There is overlap between what is required for the specialist programs and what’s in the themed course compilations.)

Each individual unit located within the certifications or course compilations – there are more than 30 total courses – take on average 12 minutes to complete.

Benefits: Graduates of Silversea Academy qualify for special incentives and to win prizes. The more modules advisors complete, the more opportunities they have to qualify for prize drawings, or win a place on FAM trips or receive invitations to events and roadshows.

Additionally, advisors receive three CLIA elective credits each for the two core specialist programs.

Where: Advisors can find the Academy at silverseaacademy.com .

Swan Hellenic

A travel advisor education program is currently in the works.

UnCruise Adventures: Certified Adventurist

The Certified Adventurist program covers all the essentials an advisor needs to know to sell UnCruise Adventures from learning about the fleet to understanding the advantages of small-boat cruising to navigating the cruise line’s website, and more. Advisors must take an “open book” test via a google form at the end to achieve certification.

From start to finish, the entire program takes about two hours to complete.

Benefits: Advisors who go through the Certified Adventurist program receive a listing on UnCruise.com’s “Find an Agent” page, and are given a press release that they can submit to their local news outlets. They also receive a $100 per traveler bonus commission for each booking as a Certified Adventurist, as well as priority access to co-op marketing support from UnCruise, and access to reduced advisor-only FAM rates on specific itineraries and dates. (FAMs are confirmed 45 days prior to sailing rather than the standard 30 days prior.)

Certified Adventurists who sell at least two cabins in the course of a calendar year are entered into an annual end-of-year drawing. For each cabin sold, advisors receive one entry into the drawing.

Where: The Certified Adventurist learning program can be found within the cruise line’s travel advisor portal .

Uniworld Boutique River Cruises: Uniworld University

Uniworld’s three module course provides everything advisors need to know about Uniworld’s fleet of luxury cruise ships, as well as the itineraries the line offers and its “Make Travel Matter” experiences. In addition to the standard modules, Uniworld releases a course each year with everything that’s new for the next year rounded up.

Benefits: Graduates of Uniworld University become Preferred Specialists and are listed on Uniworld’s website. They can also download a Uniworld Preferred Specialist badge to include in their e-signature.

Graduates also have access to exclusive travel advisor rates and receive points toward CLIA’s certification program.

Where: Advisors can find Uniworld University in The Travel Corporation’s Agent Academy .

Viking: Travel Advisor Academy

Viking’s four-module Travel Advisor Academy has everything advisors need to learn about in order to sell the cruise line’s river, ocean, and expedition voyages. This includes both product information on Viking’s fleet, itineraries, and the Viking way, as well as sales and marketing tips. Graduates of the program become Viking Certified Experts.

Advisors will also find additional trainings and guides within the travel advisor portal.

Benefits: Graduates of Viking Academy receive a $100 per booking incentive on a Viking reloadable VISA card for every confirmed booking made within 30 days of completing the four modules. They also receive a certificate to display, and a digital Viking Certified Expert badge to display on their website and in their email signature.

Graduates also gain access to the Viking graduate community, which provides eligibility for special travel advisor cruise rates and FAM sailings.

Where: Advisors can access Viking Academy on Viking’s Travel Advisor Portal .

Virgin Voyages: Seacademy

Seacademy is a multi-tiered educational program broken down into four tiers. The first tier, Violet, is reached after completing just five lessons. The Scarlet level is achieved after 10 lessons, Silver after 15, and Gold after 20.

Benefits: As advisors advance through the Seacademy program that can earn bonus commission vouchers, exclusive rates on future sailings, Sailor Loot (onboard credits), priority access to events, and more. Rewards get progressively better with each tier, with Gold-level advisors getting first dibs on future FAM trips and $150 in Sailor Loot.

Additionally, completing each Seacademy tier is worth three CLIA elective credits (U.S. only).

Where: Advisors can log into Seacademy at seacademy.grow.virginvoyages.com/#login .

Windstar Cruises: Star Specialist

Windstar’s Star Specialist program is a comprehensive educational resource broken out into three main categories: ships, destinations, and itineraries. Courses cover such topics as Culinary Excellence, 37 Years in Polynesia, the Watersports Platform, and much more.

The content is composed of reading material and videos to watch. Each module is assigned a point value. When advisors acquire the required number of points in each category, they will graduate to the next level: from novice to proficient to specialist. After completing all three levels in each category, advisors reach Windstar Cruises Recommended Advisor status and unlock exclusive benefits.

The Graduate Center tab becomes available after all modules have been completed. This is where advisors can download their Star Specialist badge, and apply to receive their CLIA and CEU credits, and more.

Benefits: Advisors who progress through the Windstar’s Star Specialist program earn a $50 bonus commission for each of the three courses completed. They also get priority confirmation of available Windstar travel advisor rate bookings.

Graduates of the entire Star Specialist program also earn two CEU credits from The Travel Institute, two credits from ACTA, and three CLIA elective credits.

Where: Advisors can access Windstar’s educational program at starspecialist.windstarcruises.com .

MOST VIEWED

Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Cruise-hating environmentalists have struck again in Amsterdam.

Regent unveiled two new incentives for advisors, including a booking contest that will earn winners a complimentary cruise for two.

Advisors booking clients on ships that depart from or end in Amsterdam may have one more thing to warn their clients about…

AmaWaterways has launched a stateroom upgrade auction program giving guests the opportunity to level up.

Starting in September, Princess Cruises’ Premier Package will now include unlimited beverages and unlimited specialty dining.

HX (Hurtigruten Expeditions) has launched an all-new advisor portal and online training program as part of its ongoing rebrand.

• Expeditions

Complimentary Brochures

Mississippi river cruises.

Stretching for 2,350 miles down the United States, from Minnesota's Lake Itasca to the Gulf of Mexico, our new cruises on the "Mighty Mississippi" offer a different type of cross-country journey for the curious explorer—one that allows you to be immersed in American history and culture.

Step on board the newest and most modern ship on the Mississippi with all outside staterooms, private verandas, spacious public areas and our signature, clean Scandinavian design, reimagined for the Mississippi River.

Mississippi Delta Explorer

• Request a Quote

NEW! Heartland of America

New Orleans & Southern Charms

America’s Great River

NEW! The Big Easy to the Gateway City

NEW! Mississippi River Odyssey

Upper Mississippi Explorer

Grand Mississippi Voyage

America’s Heartland

Heart of the Delta

Highlights of mississippi river cruises.

A Mississippi River cruise offers the rare opportunity to sail through America's heartland on the world’s #1 river cruise line. Explore picturesque towns and boom cities; take in views of pastoral farms and towering bluffs; and immerse yourself in the region's rich history and culture with an included excursion in every port. Here are a few highlights Viking reveals to you:

• Festive French Quarter and Creole cuisine in New Orleans
• Cajun heritage in Baton Rouge
• Civil War history at Vicksburg National Military Park
• Memphis BBQ, Graceland and appreciation of the Delta Blues
• Steamboat sailings with diverse wildlife sightings
• Mark Twain's boyhood home and America’s literary history
• Up close look at America’s national symbol, the bald eagle
• Gateway Arch in St. Louis and the pioneering spirit of the Midwest
• Norwegian cultural experience at Vesterheim
• Intricate locks and dams of the Upper Mississippi

Sign up to receive updates from Viking

Stay current with special offers, news and destination-focused content.

Viking brochures are free of charge and provide all the information you need to plan your next journey.

Company Information

• Order a Brochure
• Special Offers
• Sweepstakes
• Travel Advisors
• Media Center
• Investor Relations
• Health & Safety Program
• Privacy Policy
• Cookie Policy
• Manage Cookies

Viking River Cruises

• Mississippi

Viking Ocean Cruises

• Scandinavia
• British Isles & Ireland
• North America
• Caribbean & Central America
• South America
• Mediterranean
• Quiet Season Mediterranean
• Australia & New Zealand
• World Cruises
• Grand Journeys

Viking Expeditions

• Great Lakes
• Longitudinal World Cruises

2024-2027 RIVER CRUISE AND AIR FARES:  Offer applies to bookings made from August 1-31, 2024. Terms & conditions for select promotions may vary. $25 deposit is applicable to all River itineraries. Special fares plus up to FREE International airfare valid on select departures of Grand European Tour, Lyon Provence & the Rhineland, European Sojourn and Capitals of Eastern Europe, Paris to the Swiss Alps, Cities of Light, London DDAY & Paris, Rhine & Main Explorer. Airfares may vary on other gateways & departures. Airfare does not have to be purchased to get cruise\cruisetour offer. All prices are in US dollars and for US residents only. Additional restrictions may apply. 2024 : Pay in full by August 31, 2024 or at time of booking if within 120 days of departure. 2025 : Pay in full by September 30, 2024. 2026 : Pay in full by March 31, 2025. 2027 : Pay in full by November 30, 2025. Offers expires August 31, 2024.

$25 DEPOSIT:  $25 DEPOSIT: For itineraries 35 days or less, a $25 deposit applies to January 2025 & onward departures; for itineraries greater than 35 days, a $25 deposit applies to March 2025 & onward departures; World Cruise products excluded; call for details.

AIR UPGRADE:  Upgrade to Premium Economy air from $799 per person or Business Class air from $3,499 per person based on select gateways and dates. Additional airline-imposed baggage charges may apply; for more information visit  Airline Luggage Restrictions  . Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received. For more information about customized air services and US gateways, visit the Viking Air Plus page.

GENERAL RESTRICTIONS:  Cruise fares listed are cruise only in U.S. dollars, per person, based on double occupancy. Single supplement savings are off applicable rates. Cruise fares listed are valid for U.S. residents only. All fares and offers are for new bookings only and are subject to availability, may not combinable with other offers except Viking Explorer Society Travel Credits and Viking Referral Rewards, are capacity-controlled and may be withdrawn at any time without prior notice. Special fares are based upon published full brochure fares; cruise fares do not include pre-paid charges, optional facilities, and personal charges, as defined in the terms and conditions of the  Passenger Ticket Contract  which may be viewed elsewhere on this website. Full brochure fares may not have resulted in actual sales in all stateroom categories and may not have been in effect during the last 90 days. Promotional fares may remain in effect after the expiration date. Air promotion applies to roundtrip flights only from select Viking Cruises U.S. gateways and includes airport-to-ship or hotel transfers, air taxes and air fuel surcharges. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Viking reserves the right to correct errors or omissions and to change any and all fares at any time. For up-to-date prices, please call Viking or your Travel Agent. Additional terms and conditions may apply. Complete terms and conditions may be found in the  Passenger Ticket Contract .

AIR OFFER RESTRICTIONS:  Offer expires August 31, 2024.

NOTE: U.S. flights depart one day prior to check-in date. Paid Business or Premium Economy Class may require travel in economy on flights within North America or Europe. Premium economy is limited to specific airlines and we may not be able to accommodate based on aircraft type and availability. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received.

HX Launches New Agent Portal and Training Program

• August 16, 2024

HX (Hurtigruten Expeditions) launched a new agent portal in August as part of its ongoing rebrand, according to a company statement.

The portal, dedicated exclusively to HX, provides agents with a space to access updated brochures, marketing materials, one-pagers, and webinars, including the new HXplore series, to promote HX’s expedition cruises.

“We’re focused on equipping our valued agents and advisors with the support they need to thrive in this growing sector and promote HX,” said Sheralyn Berry, general manager, Americas.

Additionally, HX has introduced a new online training program with interactive quizzes. This one-hour training comprises four modules:

• Introduction to HX
• Destinations
• Sustainability, Science & Education
• Life Onboard

After completing the training, advisors will receive an OTT certificate and accreditation logo. Advisors who complete the training by the end of August will also be entered into a draw for a $150 gift card.

Cruise Industry News Email Alerts

• Breaking News

Get the latest breaking  cruise news .  Sign up.

62 Ships | 154,146 Berths | $50.1 Billion | View

Highlights:

• Mkt. Overview
• Record Year
• Refit Schedule
• PDF Download
• Order Today

• 2033 Industry Outlook 
• All Operators
• Easy to Use
• Instant Access
• Advertising
• Cruise News
• Magazine Articles
• Quarterly Magazine
• Annual Report
• Email Newsletter
• Executive Guide
• Digital Reports

Privacy Overview

trending now in World News

Archaeologists uncover stones in Israel matching road where...

Chilling footage shows Bayesian superyacht slowly disappearing...

Search and rescue teams confirm recovered body is superyacht's...

Mike Lynch's wife describes cutting her feet on broken glass as...

British tycoon Mike Lynch was celebrating acquittal in...

Moment IDF swoops in to retrieve six dead hostages in fastest...

Captain of luxury yacht sunk by tornado speaks out as frantic...

US pharmaceutical companies ran drug trials with Chinese military...

Search suspended after young brit falls off royal caribbean cruise ship near croatia.

Rescue crews suspended their search efforts Sunday for a young British man who fell off a Royal Caribbean cruise ship in the waters near Croatia early Friday morning.

The passenger, who has not been publicly identified, fell overboard into the Adriatic Sea while traveling on the cruise line’s Explorer of the Seas in the early morning hours, according to local Croatian news outlets.

The man plunged nearly 100 feet off the ship into waters near the uninhabited island of Jabuka, the local news station 24 SATA reported .

Royal Caribbean crew members who witnessed the man’s fall immediately tossed over a life ring but could not see him in the water, according to the station.

A massive multi-agency search — spearheaded by the National Center for Coordination of Search and Rescue at Sea — was launched from both sea and air and continued over the weekend.

The rescuers were hopeful that if the Brit survived the fall, he would be able to survive in the warmer waters of the Adriatic Sea during this time of year.

“Survival in these conditions is more than 12 hours, and the search lasts twice as long, at least 24 hours,” Radovan Linić, the coordinator of the search and rescue agency, told 24 SATA in Croatian.

But after three days of searching, the rescue teams were unable to locate the missing man and officially called off the search at around 2 p.m. Sunday, Croatian outlet HRT reported.

The seven-day Royal Caribbean cruise from Greece was headed to Zadar when the man tumbled into the sea.

Another passenger aboard the cruise ship said she was awakened by an emergency message blasting “Oscar Oscar Oscar off the port side. Man overboard” at around 3:40 a.m., she shared on X .

The ship canceled its docking in Zadar but continued on its path after hours of searching when the Croatian coast guard took over the immediate search, Nicole Bullock wrote.

The Post has reached out to Royal Caribbean for comment.

In May, a man reportedly jumped from Royal Caribbran’s Icon of the Seas, the world’s largest cruise ship, on the first night of his week-long voyage soon after it left Florida. His body was recovered, and he was pronounced dead.

A month before, a 20-year-old man believed to be drunk allegedly jumped off Royal Caribbean’s Liberty of the Seas as it sailed between Cuba and the Bahamas while on a vacation with his family.

Advertisement