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royal caribbean travel agent support

Royal Caribbean Travel Agent Resources

Royal Caribbean Travel Agent Resources

Royal Caribbean International is one of the cruise industry’s behemoths, offering active, family-friendly cruises to destinations around the world. The line’s 26-ship fleet (as of end of 2023) ranges in size from 2,400 passengers on its older ships to nearly 7,000 guests at full occupancy on its largest ship, Wonder of the Seas. (When Icon of the Seas comes out in 2024, that number will be closer to 7,500.)

The line is known for its active onboard atmosphere with such attractions as rock climbing, water slides, simulated surfing, vertical tunnel skydiving, ice skating, bumper cars, and more. The line also has a robust suite-life offering, particularly on its newer ships.

Destinations Visited Royal Caribbean International sails to destinations on six out of seven continents. Itineraries visit ports in Alaska, Asia, Australia & New Zealand, the Bahamas, Bermuda, Canada & New England, Caribbean, Northern Europe & the Baltic, Hawaii, the Mediterranean, Mexico, Pacific Northwest, Panama Canal, South America and South Pacific.

Royal Caribbean Travel Agent Site

Royal Caribbean’s Cruising Power travel agent website provides a wide-ranging toolbox of resources and tools that help advisors learn about and sell Royal Caribbean cruises.

You’ll find the following tools, functionality and resources on Cruising Power for agents:

  • Planning Tools: Cruise Planner
  • Booking Tools: Espresso, Flight Finder, Hotels, Shore & Land Excursions, Future Cruise Credit Redemption
  • Sales & Marketing Tools: eQuote, digital brochures and asset library, physical collateral ordering, My Marketing Center
  • FlexPay, which enables advisors to pre-schedule up to 10 automatic payments
  • Royal Caribbean University
  • Browse promotions and offers

Royal Caribbean Travel Agent Education Program RoyalCaribbeanUniverstity.com

Royal Caribbean travel agent training is available via Royal Caribbean University.

Royal Caribbean University is divided into micro-learning segments making it easier for advisors to navigate through the course at their own pace. Finishing the core curriculum courses earns advisors a “Bachelors of Adventure.” Finishing the core and advanced curriculum earns advisors a “Masters of Adventure.” Additionally, continuing education courses provide immediate training on brand-new products.

Graduates of Royal Caribbean University receive CLIA elective credits, and qualify for bonus commissions, onboard credits, complimentary VOOM Wi-Fi, monthly giveaways, and more. Plus, graduates can download special social media banners to show off their graduate status.

You can access Royal Caribbean University via the Cruising Power travel agent site using the same Royal Caribbean Cruising Power login you normally use.

Royal Caribbean Travel Agent Rates & Fams Royal Caribbean travel agent rates are available on most sailings, but vary depending on the occupancy level of each voyage. The lines sends emails with partner friends and family rates every week with the latest deals available to them. Plus, the offers section of LoyalToYouAlways.com always has the latest offers for advisors.

The line also offers FAM trips on an occasional basis. Trips are planned through local strategic account managers and are invite-only.

Royal Caribbean’s Seminar at Seas events are a hybrid of a travel agent FAM and training, and are also invite-only.

Royal Caribbean Travel Agent Sales Reps In the Americas, Royal Caribbean has five Regional Sales Directors and 65 Strategic Account Managers.

Royal Caribbean Travel Agent Marketing Assistance Royal Caribbean provides travel advisors with a variety of marketing assistance from collateral to co-op dollars and participation in in-person events. The line also offers a suite of marketing e-tools on Cruising Power including My Marketing Center, a one-stop shop where advisors can, among other things, create their own customized and professional-looking flyers and brochures.

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13 Insider Tips From Royal Caribbean Travel Agents You Need to Know

Booking a Royal Caribbean cruise adventure opens the door to a world filled with unexpected delights and hidden opportunities designed to elevate your vacation from memorable to unforgettable.

Although you can book everything entirely online by yourself, there is a network of seasoned Royal Caribbean travel agents, experts in crafting the perfect cruise experience.

Through years of navigating the nuances of cruise planning, these agents have gathered a treasure trove of tips and tricks that can make all the difference in your voyage.

It’s a little-known fact among first-time cruisers that these travel agent services, rich with potential to transform your cruise into the trip of a lifetime, come at no extra cost to you.

Their fees are taken care of by Royal Caribbean, allowing you to benefit from their wealth of knowledge without dipping into your vacation fund.

This revelation often surprises new cruisers, who might not realize the full value a travel agent brings to their voyage planning.

With this in mind, we’ve tapped into the expertise of some of the most knowledgeable Royal Caribbean travel specialists to bring you a compilation of must-know secrets.

These insights are not just about making your trip easier; they’re about enhancing every moment aboard and ashore, ensuring that your cruise is as seamless, enjoyable, and rich with experiences as possible.

Table of Contents

Royal Caribbean Travel Agent Tips You Should Know

Royal Caribbean Central Park View

They Don’t Cost Extra

You may be surprised to know that using many travel agents won’t cost you a dime extra.

Royal Caribbean travel agents get compensated by a commission directly through the cruise line, making them a financially savvy choice, comparable to booking on your own.

That’s right, you get their expertise without any pesky agent-imposed cancellation or change fees.

But just to be on the safe side, always ask if there are any fees associated with their service when you first reach out.

It’s like getting insider access without opening your wallet!

Travel Agents Will Wait On Hold For You

That’s right. No more long wait times to fix any minor inconvenience.

Your travel agent has got your back. They take over the task of communicating directly with Royal Caribbean, sparing you from the long hold times.

Your agent tackles the necessary calls, manages any complications, and ensures your cruise plans are smooth sailing. This leaves you free to enjoy your time however you please.

Royal caribbean's Odyssey of the Seas

They Have Access To Exclusive Deals And Amenities

What if I told you that booking through a Royal Caribbean travel agent could unlock exclusive deals and amenities not available to the general public? It’s true.

Travel agents often have access to special rates, onboard credits , and complimentary perks that can enhance your cruise experience significantly.

These can include anything from free Wi-Fi packages to beverage upgrades or even onboard credit to spend as you please.

These exclusive offers are the result of the strong relationships agents build with cruise lines, and their clients are the beneficiaries.

When you book with an agent, you’re not just getting a ticket aboard; you’re potentially unlocking a suite of extras that can make your cruise even more enjoyable and memorable.

They Specialize In Royal Caribbean Specifically

These agents aren’t booking a trip to Europe, a motorcycle trek across Vietnam, and your Royal Caribbean cruise.

No, no, no! There are many travel agents that solely specialize on cruises, and in particular Royal Caribbean.

This specialization comes with some serious perks.

They’re in your corner not only at the moment of booking but throughout the lead-up to your departure.

They vigilantly monitor pricing fluctuations and actively seek out opportunities to enhance your cruise experience—whether it’s by nabbing a discount or securing an upgraded stateroom, their tailored service aims to add value to your trip.

Remember, they want you as a repeat customer (or to recommend their services) so they tend to go above and beyond to keep you happy.

They Are Your Go-To Person

Having a single travel agent partner with you throughout your journey ensures a seamless experience.

It really makes a difference. If you book on your own, and have any inconvenience, you’ll have to use the call center and explain the situation to a different person everytime.

Having just one person handling the issue, and handling the wait-times, makes a huge difference.

They understand your preferences, remember the details of your selections, and are dedicated to making your cruise vacation as enjoyable as possible.

Royal Caribbean's Ovation of the Seas

Large Group? They Are Life Savers!

Embarking on a Royal Caribbean cruise with your favorite people might seem like a logistical challenge at first. This is where the magic of a good travel agent comes into play.

They step in as your personal cruise coordinators, dealing with the various preferences and requirements of your group.

Imagine not having to juggle everyone’s cabin types, pricing, or individual payment schedules — your travel agent has it all under control.

Your role shifts to simply amplifying the anticipation for the upcoming voyage among your group, ensuring that the pre-cruise excitement is the only thing you need to manage.

They Can Book (and Help Pick the Best) Shore Excursions

Besides organizing your voyage and on-ship activities, your travel agent extends their expertise to land-based adventures.

They’ve often journeyed to many of the destinations you’re eager to explore and possess insider knowledge not just of Royal Caribbean’s arrangements but also those crafted by independents.

They get the honest feedback from past clients so they know which excursions are a must and which are a bust.

With their wealth of experience, they can sift through choices, helping you discover excursions that truly resonate with your interests.

Royal Caribbean's Waterpark

They Have a Direct Line to Royal Caribbean

In the rare event that something goes awry or you have a very specific request, travel agents have a direct line to Royal Caribbean.

This means they can resolve issues, make special requests on your behalf, or even snag last-minute upgrades and changes that would be nearly impossible through regular channels.

Their direct contacts within the cruise line mean your requests are more likely to be heard and addressed quickly.

This insider access is invaluable, especially when you want to personalize your cruise experience or address any concerns directly with the cruise line.

Your Battles Are Their Battles

Imagine you’re gearing up for a long-awaited cruise and suddenly you hit a snag. It’s comforting to know that you have a champion in your corner—that’s your travel agent.

Like a knight in shining armor, they’ll be on call to tackle any hitches with your Royal Caribbean cruise. Whether it’s before you sail off into the sunset or amidst your voyaging, a hiccup could happen.

This can range from minor booking blips to more pressing concerns.

Your travel agent steps up to smooth out these wrinkles. They don’t just patch up the situation; they go the extra mile to ensure you’re smiling again.

And should the slip-up be the cruise line’s, your agent excels in securing compensation for your troubles. Remember, they’re not just bookers; they’re your personal advocates at sea and ashore.

Royal Caribbean Logo

They’re TRAINED By Royal Caribbean Themselves

In the ever-evolving world of Royal Caribbean cruises, you might marvel at the depth of knowledge your travel agent possesses.

They aren’t just cruise lovers; they’re trained professionals who continually update their expertise. Imagine them as students whose classroom is the very ships you dream of vacationing on—they regularly participate in ship tours to grasp the nuances of each vessel.

Not just confined to one brand, they even study the offerings of other cruise lines, giving them a rounded perspective on where Royal Caribbean fits within the sea of options.

Their education is ceaseless, and this turns them into encyclopedias of cruising, ready to sketch out a comprehensive picture of vacation choices tailored just for you.

Everything Is Personalized

When you choose to work with a specialized Royal Caribbean travel agent, you’re investing in a seamless vacation-planning partnership.

As you embark on more cruises, your travel agent becomes attuned to your cruising preferences.

Think of them as a friend who remembers whether you favor a bustling deck or a quiet balcony retreat, a specific dining setup, or particular onboard activities.

This intimate knowledge transcends into efficient and tailored booking experiences.

No more repeating your needs during every call—it’s all recognized and anticipated by your agent, allowing for a straightforward and quick reservation process.

This personal touch adds a layer of convenience to your cruise planning, turning it into an effortless endeavor that enriches your holiday from the very start.

They Provide Stress-Free Payment Plans

Planning a cruise vacation can be a significant financial commitment, but working with a travel agent can make it more manageable.

Many travel agents offer the convenience of stress-free payment plans, allowing you to break down the cost of your cruise into smaller, more manageable installments.

This service can make budgeting for your vacation easier, giving you more flexibility in managing your finances without sacrificing the quality of your cruise experience.

By offering personalized payment solutions, travel agents ensure that your dream cruise is within reach, letting you focus on the excitement of your upcoming adventure without the burden of financial strain.

Royal Caribbean At Sea

Post-Cruise Support: Your Advocate Even After Disembarkation

Even after your cruise has concluded, the service and support from your Royal Caribbean travel agent don’t end.

Should you encounter any post-voyage concerns, such as discrepancies with billing, feedback you wish to share with the cruise line, or questions about loyalty program benefits you earned during your trip, your travel agent is there to assist.

They act as your advocate, liaising with Royal Caribbean to resolve any issues swiftly and satisfactorily. This level of post-cruise support ensures that your entire experience, from planning to reflection, is stress-free and enjoyable.

Having a professional in your corner who is dedicated to ensuring your satisfaction beyond the cruise itself adds an invaluable layer of service that booking platforms simply can’t match.

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Travel Partner Friends & Family Rates

royal caribbean travel agent support

In appreciation for all you do to support Royal Caribbean®, we're excited to share special pricing on select sailings to you, your family and friends, as well as your clients via our Travel Partner Friends & Family Rates!

Follow the steps below to view and compare discounted rates:

Log in to CruisingPower.com and search for the desired sailing via Espresso.

Then, once the Sailing Date is selected, click "View Promotions."

Scroll down through the given rates, and select "TA F&F" and "TA F&F NRD" to see the discounted rate. Note: You are also able to compare any rates provided if you'd like (e.g., Best Rates).

Click “ Compare ” at the bottom of the page to compare the standard rate with the TFF rates for the available stateroom categories.

Select the Stateroom Category of your choice.

Terms & Conditions

*Travel Partner Friends & Family rates are exclusive and should not be promoted via web, print, or other distribution channels. Rates Subject to Availability. Prices are subject to change at anytime. Travel Partner Friends & Family Rate program is valid for new, individual bookings only. Not combinable with any other offer or promotion, including, Crown & Anchor Discounts, Shareholder Benefits or Next Cruise offers, promotions, or benefits. Travel Partner Friends & Family Rate program is not available to groups. Travel Partner Friends & Family Rate sales are commissionable. Travel Partner Friends & Family Rate program is available to be booked through call center or any trade booking channel. Visit LoyalToYouAlways.com for the list of eligible sailings, updated every two weeks. Travel Partner Friends & Family Rate program is not available through our consumer website, to International Representatives, or globally. Reduced rate space is capacity controlled and may be withdrawn at any time with, or without notice. Royal Caribbean International reserves the right to add, change or modify reduced rate conditions at any time, without notification. Travel Partner Friends & Family Rate program should not be advertised or publicly promoted by travel agencies. Other restrictions apply. This reduced rate program is only available to agencies inside the United States and Canada. Government taxes and fees are additional. All rates are in U.S. Dollars. Features vary by ship. ©2023 Royal Caribbean Cruises Ltd. Ships’ Registry: The Bahamas.19070557 • 08/18/2023

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Can I rent snorkel gear or bring my own equipment to Perfect Day at CocoCay?

Yes! Snorkel gear rentals are available for a fee at the Snorkel Shack on Chill Beach. Please note we do not carry full face snorkel masks at Perfect Day at CocoCay. You are also welcome to bring your own snorkel equipment. If you decide to bring a full-face mask, please keep in mind this style of mask may pose safety risks.

All guests are asked to watch the instructional snorkel video* outside the Snorkel Shack to get important information about the area, safety protocols, and marine life prior to going out in the water. To watch the instructional video now, click  here .  

*Note that the instructional video mentions that snorkel gear will be provided. This only applies to guests who rent equipment from the Snorkel Shack at Perfect Day at CocoCay.

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  4. Royal Caribbean unveils $40 million support for travel agents

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  5. Royal Caribbean Launches New Training Series For Travel Agents

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  6. 10 secrets Royal Caribbean travel agents wish you knew

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COMMENTS

  1. Contact Us

    How does booking with the Royal Caribbean Air2Sea program work? If you booked through a Travel Agent/Agency and need to make changes to your reservation, you will need to contact them directly, as We can't process those changes, unless you booked directly with us.

  2. Cruise Travel Advisors

    Cruise Travel Advisor: Find Royal Caribbean travel agents to help you choose your cruise vacation adventure.

  3. Customer Support

    Customer Support. We do everything we can to extend our world-class Gold Anchor Service SM to you right here online. We'll answer all the most frequent cruising questions. We'll point you to a travel agent who can help with your cruise planning. We'll even help you find meanings for the sailing terms you see on our website.

  4. Royal Caribbean steps up again to support travel agents with new

    In its latest way of giving back to travel agents, Royal Caribbean is announcing a new instant booking bonus option for travel agents that coincides with Travel Partner Appreciation Month in September.

  5. Royal Caribbean's travel agent support program has received a warm

    Royal Caribbean launched RCL Cares to support the travel agent community, and the response so far has been excellent.

  6. PDF Royal Caribbean International Contact List

    Royal Caribbean Travel Protection Plan Desk at AON 8am-10pm EST Mon-Fri 9am-5pm EST Sat-Sun (800) 453-4022 24-hour emergency number:

  7. PDF 17056205_2018SalesContact_List.indd

    Royal Caribbean Travel Protection Plan Desk at AON 8am-10pm EST Mon-Fri 9am-5pm EST Sat/Sun (800) 453-4022 24-hour emergency number:

  8. Royal Caribbean offering travel agent community new support program to

    Matt Hochberg Royal Caribbean announced today it is creating RCL Cares to show support of the travel agent community that aims to assist thousands of travel professionals in the U.S., Puerto Rico and other U.S. territories dealing with the negative impact of the COVID-19 crisis.

  9. RCL Cares

    Valid for new named and deposited bookings confirmed at prevailing rates, group standard rates, net rates, NextCruise, travel agent friends and family, weekly sales events, and interline, and shareholder benefits (including bookings made using Future Cruise Credits).

  10. Royal Caribbean Travel Agent Resources

    Royal Caribbean's Cruising Power travel agent website provides a wide-ranging toolbox of resources and tools that help advisors learn about and sell Royal Caribbean cruises.

  11. contact us

    call us Ready to book or Already booked? Call our Royal Vacation Planners 24/7 866.562.7625

  12. 13 Insider Tips From Royal Caribbean Travel Agents You Need to Know

    Unlock the best-kept secrets of cruising with Royal Caribbean through our expert guide. Discover why using a travel agent can save you money, enhance your experience with exclusive deals, and provide personalized, hassle-free planning for your next voyage. Learn insider tips on booking, shore excursions, group travel, and more to make your cruise unforgettable. Perfect for first-timers and ...

  13. TFF Rates

    Travel Partner Friends & Family Rates In appreciation for all you do to support Royal Caribbean®, we're excited to share special pricing on select sailings to you, your family and friends, as well as your clients via our Travel Partner Friends & Family Rates!

  14. How To Find A Travel Agent : r/royalcaribbean

    Most travel agencies will work with RCI. That part is easy. To me, the key is finding a GOOD travel agent. That means one that will be your advocate, take the time to answer your questions, communicates how you prefer, has lots of experience, etc.

  15. How to contact Royal Caribbean for help with a cruise cancellation or

    If you have taken at least one Royal Caribbean cruise in the past, you should call the Crown and Anchor Society number for (sometimes) faster service at 800-526-9723. If you have a question about a specific reservation and booked with a travel agent, you will need to contact your travel agent for those concerns.

  16. Recommend your Travel Agent : r/royalcaribbean

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  19. Locate a travel Advisor

    Royal Caribbean International. Call Us (866) 562-7625. Login. United States Change Location. PLAN A CRUISE. CRUISE DEALS. BEFORE YOU BOARD. ALL ABOUT CRUISING. CUSTOMER SUPPORT.

  20. Plus 2 to avoid

    Still, calling Royal Caribbean on the phone is a good starting point. The general Royal Caribbean customer service phone number is 1 (800) 256-6649. If you are booking a new reservation, or need to modify a reservation you made directly with the cruise line, call 1 (866) 562-7625. If you're going on a cruise the same day you're calling, the ...

  21. Royal Caribbean's top travel agents prove why you need one more than

    Royal Caribbean recently announced their top-performing travel agencies of the year. The list includes both newcomers and repeat winners from previous years who proved their dedication, passion, and ability to book Royal Caribbean vacations. "These are extremely exciting times for the entire cruise industry - cruise lines and travel ...

  22. 10 Best All-Inclusive Resorts in the Caribbean to Visit in 2024

    Beaches Turks and Caicos is the ultimate family oasis with its Pirates Island Water Park, a 45,000-square-foot playground filled with water slides, swimming pools, swim-up soda bars, a lazy river ...

  23. Can I rent snorkel gear or bring my own to Perfect Day at CocoCay

    You are also welcome to bring your own snorkel equipment. Enjoy Perfect Dat at CocoCay when you vacation with Royal Caribbean. {{alert.title}} {{notification.title}} {{notification ... Get support by Phone or Email ... Locate a Travel Agent Previewing: Promo Dashboard Campaigns. X *Please see all applicable Terms & Conditions for Promotions ...

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