american express global business travel agent

About American Express Global Business Travel 

American Express Global Business Travel (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings and events for companies of all sizes. We have built the most valuable marketplace in B2B travel to deliver unrivalled choice, value and experiences. With travel professionals in more than 140 countries, our customers and travelers enjoy the powerful backing of American Express Global Business Travel.

Visit amexglobalbusinesstravel.com for more information about Amex GBT, and follow @amexgbt on Twitter , LinkedIn and Instagram .

Welcome to GBT Partner Solutions

Become part of our fast-growing network of travel partners around the world.

GBT Partner Solutions (GPS) is a customized way for travel agencies to multiply their value to clients. Join and tap into one of the largest travel management networks in the world to extend your reach and optimize the value you deliver clients. GPS gives you the chance to become part of an expanding global community of travel management leaders.

Comprehensive technology, products, and servicing solutions

Businesses like yours have unique needs, which is why we offer flexible technology, product, and servicing solutions. Choose as little or as much technology as you need.

• Full or tailored tech stack options. Utilize American Express Global Business Travel's (Amex GBT) front, middle, and back office systems or digital products. Select a few tools or the full tech stack.
• Innovative technology including an online booking tool advantage. Utilize our unified platform with our industry-leading booking tool,  Neo TM , or choose your preferred online booking tool. As an example, GPS members can be a reseller of Neo TM which delivers GDS and Mozio content as well as our Supplier Marketplace ― a big plus over other booking tools. Learn more about Neo TM here.
• Unrivalled experience. With a variety of global servicing options, we offer support based on your clients’ local needs. Over 96% of Amex GBT customer needs are resolved and with a 91% overall quality of service satisfaction rate. 1

Minimize technology costs by tapping into our innovative product and technology solutions.

Progressive GDS and NDC strategies

Take advantage of an unrivalled choice of rates and content, all in one place.

• Streamlined shopping experience. Get richer content through global distribution system (GDS) and New Distribution Capability (NDC) and the highest standards in privacy protection.
• High yielding commissionable content. Enhanced hotel content with the potential for higher returns through an improved hotel commission collective service.
• GDS financial benefit. Optimized value based on our partnerships and volume. Deals tailored to a client's needs help avoid surcharges.

With over $20 billion in managed air sales in 2019, Amex GBT was noted as a top corporate distributor for the largest travel suppliers.

Highly valuable air content.

By accessing our vast flight options, you can offer your clients more choice and value to better meet diverse client needs.

• A world of options. 90+ carriers worldwide and multiple routes to choose from.
• Tailored choice. Premium and economy cabins help meet a range of budgets, policies, and tastes.

Nearly every type of accommodation

Offering as many accommodation options as possible can prevent travelers from booking outside of corporate channels.

• Valuable hotel content globally. As a GPS member, you benefit from our Preferred Extras TM Hotel Program that features over 50,000 properties in nearly 110 countries, along with our discounted rates and negotiated amenities.
• Unrivalled choice. Expanded options with over 2 million properties available worldwide. That includes non-GDS options and alternative accommodations to round out your program.
• Special rates. Our partnership with Expedia provides special access to Expedia Business Rates with flexible payment options.

Get access to over 700K plus traditional hotels and private rentals through our Expedia partnership.

Let’s talk more about how we can partner together to bring joint value to our organizations., ready to explore gps even further, great. first tell us a little bit about your business needs and we’ll gladly get back to you..

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1 GBT Customer Satisfaction Survey of traveler care servicing, including offline, online-assisted and after-hours, GBT proprietary countries + Travel Partner Network, January–December 2020.

ABOUT GBT NTA

As a joint venture company between American Express Global Business Travel (American Express GBT) and Nippon Travel Agency, we provide services and advanced technology tools liasing with a global team. We design customized service programs to meet the needs of Japanese and foreign companies.

• Our Expertise
• Our Company

Business Travel Management (BTM)

GBT NTA uses servicing tools to help you optimize your travel programs while meeting needs of both travelers and travel managers with convenience and efficiency.

Other Travel Services

Our team provides a complete program to help with overall management and support of other travel services.

An article by Marco Pellizzer, our President & CEO was published in Wing Travel Weekly

GBT NTA has been certified as Great Place to Work ®

An article about our webinar"Sustainable Travel Strategies - From Ideas to Action" was published in the Wing Travel Daily

Amex Global Business Travel Sees Big Gains From Tech Customers

Dennis Schaal , Skift

May 7th, 2024 at 4:52 PM EDT

Big companies are on the move again, but the business travel growth engine — small- to medium-sized businesses — took a step back because of high interest rates and inflation.

Dennis Schaal

Much of the discussion about business travel revolves around large corporations that have strict managed-travel policies. They require employees to book trips through sanctioned tools and at hotels and airlines that give corporations volume discounts.

In the first quarter, those corporations delivered significant gains for American Express Global Business Travel, the world’s largest travel-management company.

AmexGBT saw strength in transactions from global multinational corporations — tech companies in particular, with 30% growth. Other sectors turned in double-digit growth too, including pharmaceuticals, mining, energy and utilities.

But there was a downside: Small- to medium-sized businesses offer the largest opportunity in winning new business and they showed a decline in transaction growth of 3 percentage points in the fourth and first quarters.

These smaller businesses spend $30 million or less on travel annually and mostly let their employees book wherever they want.

They may not need a travel management company like Amex GBT. What’s more, they’ve been hit hard in recent months by higher inflation and interest costs, leading to tighter travel budgets.

Amex GBT CEO Paul Abbott told analysts during the earnings call Tuesday that of the $900 billion in total transaction value in play in business travel annually, “$300 billion sits with, if you like, professional managed-travel programs, and $600 billion in unmanaged.”

The entire business travel market is worth $1.4 trillion, he said, and “SME is the biggest opportunity within that.”

Amex GBT Is Poised to Acquire CWT in the Second Half of 2024

The earnings call took place with some unfinished business on the agenda — the $570 million acquisition of CWT , which officials said is poised to close in the second half of 2024.

Abbott said the companies’ integration teams are “established.”

He said the acquisition would increase company revenue by one-third and it would have the potential to be a “significant” contributor to earnings in the long run. There would be $155 million in “annual run rate cost synergies,” Abbott said. Meaning layoffs and trimming other redundant operations.

American Express Global Business Travel stated that a recent survey of its top 100 customers found they expect their travel spend to rise 8% in 2024.

Net Loss Narrowed, Positive Free Cash Flow

In the first quarter, the company narrowed its net loss to $19 million from a loss of $27 million in the year-ago period.

Revenue rose 6% in the first quarter to $610 million.

One of the brighter metrics was that free cash flow hit $24 million in the first quarter, up from minus $109 million a year earlier.

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Tags: AmexGBT , business travel , corporate travel , cwt , earnings , hotels , mergers , mergers and acquisitions , Travel Trends

Photo credit: A business traveler about to catch a flight. Pxfuel

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