Your Military & Government travel solutions partners
CWTSatoTravel
NEW: Chat with Us
FIND TRAVEL OFFICE
Please choose your government branch or enter your agency, organization, unit number or duty station name in the form field below. We will direct your inquiry to the correct travel office page for further action.
Office Search Results
Our mission.
We serve the world’s most important customer, and we do it better than anyone else. We make your mission our own, and deliver a travel program that engages your employees, empowers them to be more productive, and helps them navigate the unique complexities of government travel.
Whether you’re traveling for work, reporting for duty, heading home from a long trip or tour, or you and your family are taking a well-earned vacation, we’re here to make your journey as smooth as possible.
NEW: Chat with Us!
Chat with a representative to cancel a trip and/or request a copy of your invoice. You can also arrange car rentals, request an early ticket, check a ticket status, request or see the status of a refund, and resolve CTO issues. You can also notify an agent of credit card issues such as new cards, expirations, or limit changes. Navy travelers can also change their reservations (no LICWO).
Your time is valuable. Make the most of it by minimizing time spent on the phone and managing your travel plans.
Chat with Us
Here is a glimpse of what CWTSatoTravel has to offer:
E2 Solutions
Track and maintain your agency's travel expenses, get or approve travel authorizations, and manage your department’s travel, all in one place.
CWTSato To Go
Keep all your travel information in one place, on your smartphone, with our travel app. Available to all CWTSatoTravel clients.
CWTSato Hotel Program
Get the best negotiated rates and amenities wherever you travel.
SEE ALL SERVICES
Travel Alerts & Warnings
- Fri, 17 May 2024 Worldwide Caution - Caution Worldwide Caution - Caution
- Thu, 16 May 2024 Philippines - Level 2 Exercise Increased Caution
- Tue, 14 May 2024 Tunisia - Level 2 Exercise Increased Caution
- Mon, 13 May 2024 Venezuela - Level 4 Do Not Travel
- View all state department travel warnings
- View all international SOS travel alerts and warnings
Stay up to date with the latest travel news and government regulation updates. Discover how you can travel smarter and save money.
Department of Defense
Civilian government agencies.
- Cancel Reservations
- Car Rentals
- Credit card has been activated
- Credit limit has been increased
- Early ticket request/Ticket status
- Invoice Request
- Refund Request/Status of Refund
- Submit back to DTS
- Update credit card expiration date
CHAT WITH US
- Request ticket status
NOTE: To make or modify your flight reservations contact your local office.
All Other Inquiries
Please use our Travel Office Locator to contact the travel counselors best equipped to answer your inquiry
Contact Your Office
Get help with travel related issues
Dedicated support team
If you have last-minute changes while traveling, and your company has contracted dedicated support from CWT, please use the contact details which were provided to you by your corporate travel manager. These details normally appear on your itinerary email.
24-hour support
If you have trouble accessing your itinerary, or you don't get a response from the phone that is on your itinerary, you can call one of our 24-hour service centers.
Military & Government Travelers
If your travel office is open, call them— this will be fastest.
You can find the number of your travel office in the CWTSatotravel website . Your call will route to our emergency center outside of office hours.
All other travelers
+44 203 353 0952
Middle East & Africa:
+44 203 353 0954
US & Canada:
1-866-361-5078 (This number does not support Military and Government Travel. Please refer to CWTSatotravel website for your dedicated team contact details.)
Latin America
Argentina: +54 11 5128 8495
Brazil: +55 11 3491 2600
Chile: +56 22 374 7730
Colombia: +57 601 323 9729
Mexico: Contact your service center to be transferred to the after-hours support team
Peru: +51 16 10 1621
Asia Pacific
Australia, New Zealand, Singapore, Hong Kong: +63 2 459 5828
China: 400 887 7076 (within China) / +86 10 5929 3999 (call from overseas)
India: 1800 4190 120 (within India) / 0124 474 7475 (call from overseas)
Indonesia: +62 21 2954 5635
Malaysia: +63 2 459 5832
Philippines: +63 2 8459 5831
Thailand: +44 (0) 203 353 0957
* A call to the 24-Hour Service Center may result in additional cost; please verify this with your travel manager. ** If you experience technical issues, please contact our technical support center
Select your preferred language
- Deutsch English English (Australia) English (China) English (India)
- English (United Kingdom) Español (Latinoamérica) Español (España) Français Italiano
- Português (Brasil) Suomi Svenska 中文
Chat with a CWT Counselor
Give your employees a convenient way to connect with CWT, 24/7
CWT’s messaging service gives your employees a fast, easy way to connect with CWT to manage their travel 24/7. Familiar chat-style messaging combines digital practicality with a human touch. Available on the myCWT website and app, Microsoft Teams, Workplace from Meta, WhatsApp and Slack, employees can quickly begin sending travel-related messages to a CWT counselor with one tap.
Features and Benefits
Enhances convenience.
Your employees can send and reply to messages on their schedule 24/7 using the myCWT website, app or an approved third-party messaging tool.
Saves time, increases productivity.
Entering a few key words is all it takes. This efficient, easy-to-use service helps employees spend less time and energy on managing their travel.
Increases engagement, satisfaction and program compliance.
Because messaging is a simple, commonly used type of service, employees are more apt to be engaged and stay within your travel program.
For more information on setting up messaging, speak to your CWT representative.
Download myCWT
Simplify business travel for your employees
Give them the digital tools they want and the seamless experience they expect.
Traveler help
Help me manage my travel
Careers at CWT
Explore career opportunities
Careers @ CWT
Learn more about travel management
Contact CWT
Learn more about our travel management offering
Travelers: manage your travel here . The below form is for inquiries about our corporate travel management offering.
To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. You can unsubscribe at any point in the future from our mailing list using the ‘unsubscribe’ link on any of our emails.
Thank you for your interest in CWT, we will contact you soon.
Thank you for your interest in CWT. Unfortunately, CWT cannot offer services in your home country at this time. Your contact request has not been submitted.
With kind regards,
* Required items are labeled with a red asterisk.
DOD/Military Official Travel
Civilian Government Agency Travel
Itinerary/Invoice Request
Family and Friends Graduation Program
- eNewsletter
- Planning Tools
- Travel Insurance
- Offers & Deals
- Build Your Own
- Groups & Weddings
CWTSatoVacations Travel Advisors work tirelessly to provide you with the best travel experiences. We’ve cultivated relationships with leading travel suppliers across the globe, which means you have access to our exclusive partnerships and perks – so you can get the most out of every moment of your trip. With CWTSatoVacations, your world starts here.
CWTSatoTravel, the U.S. military and government division of CWT, is the nation's leading provider of travel management and fulfillment services to the U.S. government.
Explore all your world has to offer.
We love to talk about travel.
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Ramstein Air Base Travel Office (SATO)
Mon-Fri 0730-1630
Description
Nfcu locations.
Find Navy Federal Branches and ATMs in your area
Select Service
- National Guard
IMAGES
VIDEO
COMMENTS
Chat provides our travelers with a quick and easy way to: Cancel your trip. Request a copy of your invoice. To access chat, use the Travel Office Locator. This can also be found on the homepage of CWTSatoTravel.com or by clicking "Find Office" on the top toolbar of the website. Please use the drop-down functionality to choose your ...
NEW: Chat with Us! Chat with a representative to cancel a trip and/or request a copy of your invoice. You can also arrange car rentals, request an early ticket, check a ticket status, request or see the status of a refund, and resolve CTO issues. You can also notify an agent of credit card issues such as new cards, expirations, or limit changes.
The Travel Assistance Center (TAC) provides DoD-wide support for issues unresolved or unaddressed at the local level. Staffed by a team of trained analysts, the TAC offers escalated assistance across the spectrum of defense travel including help with DTS issues, Commercial Travel Programs, and Travel Policy. The TAC surveys users to measure the ...
o Verify DTS record "CTO Ticketed" stamp; receipt of invoice; use TMC's chat. • Verifying a reservation is cancelled by DTS. o Verify in DTS or use TMC's chat for air/rental car; hotels ...
• From the DTS Homepage, Travel Resources, select the Live Chat icon (Figure 4). Figure 4: DTS Home Page - Live Chat Icon Once you select the Live Chat link from any of the pages listed above, you arrive on the Travel Assistance Center Home page (Figure 5). Here you can learn more about the chat process and select one of the chat categories to
Find your travel office, request an invoice, get started with myCWT portal, and more. For military and government travelers, access CWTSatoTravel website and 24/7 emergency service.
Find out how to contact CWT for travel related issues, such as last-minute changes, itinerary access, or emergency support. See the phone numbers for different regions and service centers.
Contact the Travel Assistance Center (TAC) If you still need help, it's time to contact the TAC. Check to see if your issue can be handled by Live Chat. Chat is available Monday - Friday, 8AM-6PM ET. Login to TraX and click Travel Assistance to create a help ticket or check the status of an existing ticket. Call 1-888-HELP1GO (1-888-435-7146 ...
Give your employees a convenient way to connect with CWT, 24/7. CWT's messaging service gives your employees a fast, easy way to connect with CWT to manage their travel 24/7. Familiar chat-style messaging combines digital practicality with a human touch. Available on the myCWT website and app, Microsoft Teams, Workplace from Meta, WhatsApp ...
For travel or duplicate invoice requests, use the Travel Office Locator to submit your request to the specific office that handles your travel. Also see our Travel Office Locator for your specific travel office telephone number, office hours and other useful information. For marketing/sales, advertising, vendor relations or any other inquiries ...
By utilizing the chat feature, travelers can be assisted with actions before, during, and after travel such as canceling reservations, car rentals, ticket status, invoice requests, refund requests, credit card updates and submit back to Defense Travel System. Chat support is available Monday thru Friday from 7 a.m. - 6 p.m. CDT.
Log in to your account. Use your CWT credentials to log in. If this is your first time accessing this new travel website, you will need to activate your account.
Mon - Fri 8am - 6pm ET. Save time at the airport and find out how you can participate for free. Access the Joint Travel Regulations and other travel policies. Featuring the best practices in industry and plug-and-play components, Defense Travel System streamlines the entire process involved in global Department of Defense (DoD) travel.
Travel Management Company Assistance. Travel Management Companies (TMCs, or Commercial Travel Offices/CTOs as they're referred to in the Defense Travel System) arrange official travel on behalf of military and civilian travelers in accordance with DoD Instruction 5154. 31, Vol. 2 [whs.mil, PDF, 11 pages].
We've cultivated relationships with leading travel suppliers across the globe, which means you have access to our exclusive partnerships and perks - so you can get the most out of every moment of your trip. With CWTSatoVacations, your world starts here. CWTSatoTravel, the U.S. military and government division of CWT, is the nation's leading ...
Ramstein Air Base Travel Office (SATO) Ramstein Air Base Travel Office (SATO) Telephone. Tel: 011-49-6371-98190 011-49-6371-981919. Address. Kisling Memorial Drive Building #2108
Important Rental Car Insurance Information. Travelers who have rental car reservations booked with the following companies for travel starting on or after May 1, 2024, must be rebooked in DTS immediately: Ace, Alamo, Avis, Budget, Enterprise, Europcar, Fox, National, NextCar, Nissan, Payless, Routes, and Sixt.
Travel Business ... of London when academic Claire Ozanne said to Japanese co-worker Nano Sato-Rossberg that she enjoyed eating sushi. Banal but hey, that's chit-chat for you. ...