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• PLAN YOUR STAY
• SAFARI PARK

Safari Lodges

Bewdley, Worcs, DY12 1LF, United Kingdom

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West Midland Safari Park is an award-winning visitor attraction, located in the heart of England. It is home to a variety of all-weather attractions, including four miles of drive-through safari, the largest animatronic dinosaur exhibit in the UK and over 20 rides in the Theme Park.

Around 140 different species call the Park home, including cheetah, lions, elephants, giraffes and rhinos, to name but a few.

[email protected]

HOTEL FEATURES

• Luxury overnight Lodges and premium Cottages
• Safari Drive-through
• Adventure Theme Park with dozens of rides to choose from (Summer season only. Height restrictions apply.)
• Land of the Living Dinosaurs and Ice Age exhibits
• Walk-through Discovery Trail and African Village to see smaller animals 
• Daily talks and shows, included in your admission ticket

Terms & Conditions

Skip to Content

Frequently asked questions about your stay

Pre-booking, how much is it to stay at safari lodges.

Our Standard Package includes;

• An overnight stay in one of our luxury lodges, with incredible wildlife right outside • Two-day admission ticket to the Safari Park • Two-day access to rides in the Theme Park* • Sharing platter and two-course dinner • Continental breakfast • Plus more…

*Summer Season only. Generally from mid-February to end of October. Please see wmsp.co.uk for exact dates.

Prices from 1st October 2023 until 30th September 2024

Prices are per night and differ depending on the Lodge type and the time of year:  

Additional guests from 1st Oct 2023:  

£185 per adult per night £130 per child (3-15yrs) per night £20 per under 3 per night  

Prices from 1st October 2024 until 23rd December 2024

Prices are per night and differ depending on the Lodge type and the time of year:

Additional guests from 1st Oct 2024:  

£195 per adult per night £135 per child (3-15yrs) per night £25 per under 3 per night  

How can I book?

Bookings are made online – Click Here To Book . 

If you have an enquiry that is not answered in our FAQs, please contact our Team using the Contact Form . If you wish to get in touch, please do bear with us, as we are working our way through a huge number of enquiries.

Can I pay a deposit?

Payment is needed in full to reserve your Safari Lodges stay.

Can we feed the animals from the Lodge?

Feeding will not be available from the Lodges.  If you would like to book a VIP Experience to feed our animals, please check availability and pre-book at an additional cost. Click Here. VIP Experiences are subject to availability. Some dates and experiences are liable to be booked up quickly.

Are the Lodges accessible?

What's your cancellation policy, what is the minimum age to stay in the lodges.

All groups in a Lodge will need at least one adult booked in (18+).

What is the maximum number of guests each lodge can sleep?

The Wild Dog Lodges, Hippo Lodges, Tiger Lodges without a Hot Tub, Lion Lodges, Cheetah Lodges, Rhino Lodges and Elephant Lodges with Bunk Beds can sleep up to six guests.

The Accessible Hippo Lodges, Tiger Lodges with a Hot Tub, Elephant Lodges with Single Beds, Giraffe Lodges and Red Panda Cottages can sleep up to five guests.

Can I book for different Lodges on separate nights?

Why do i need to pay for my child under 3 to stay.

We now charge a small fee of £20 per infant, to cover their food costs, as well as house keeping and general services during your stay.

Do WMSP Annual Pass holders get a discount?

Yes, Safari Annual Pass holders get a 10% discount off Lodge bookings*. Please note:

• The guest booking must be the annual Pass holder
• The Pass needs to be still in date at the time of booking
• Only one Annual Pass can be used per Lodge booking

Once you have made your booking, please contact us and provide your annual pass membership details. You will also need to show your Annual Pass on your check-in to the Lodge.

*excludes Bronze Annual Passes.

Do you offer any group discounts discounts?

Is there a minimum/maximum length of stay, can i pay using tesco clubcard vouchers, is there a single occupancy surcharge.

There is a minimum capacity of two guests per Lodge.

How do I find out about last-minute availability?

To be the first to hear about when we have a last-minute Lodge availability, you can sign up to our Cancellation Email List here: www.safari-lodges.co.uk/cancellations.

Please note, these are likely to be very last-minute notifications and may get booked quickly!

Do you offer gift vouchers?

If you have purchased a Safari Lodge as a gift, we can provide a gift voucher and envelope for you to present to the intended recipient. Please contact us with this request – [email protected]

Please contact us in plenty of time to ensure our team receives your request and can get this shipped out to you in time to gift your experience.

During Your Visit

Where do i check-in.

Please check-in at our Lodges Reception, located next to the Lost City Plaza entrance.  You can view the Lodges area map here .

What time is check-in and check-out?

You are welcome to arrive at the Safari Park when it opens to enjoy your first day. For opening times please see here. Your Lodge check-in time will be allocated when you are at the Park and is usually mid-afternoon.

Don’t forget to stop by the Lodges Reception when you arrive to pick up your Ride Wristbands! (summer season only)

Check-out is 10:00am.

Can I see a map of the Lodge locations?

Yes, you can view a map of our Safari Lodges here .

Can I give my ride wristbands to other friends or family members visiting the Safari Park?

The ride wristbands that come with a Safari Lodges booking are non-transferable, so only guests staying overnight can have access to the rides in the Adventure Theme Park.

Is there free parking?

Yes, you will have a designated free parking space next to the Lodges Reception.

Can I park directly outside my Lodge?

Parking is not permitted outside your Lodge unless you have specifically booked an Accessible Lodge (we currently have two: 1x elephant/1x lion). All vehicles must remain in the car park by Reception. Your luggage can be transported by a member of our team. Please note, the walk from your car up to your Lodge could be anything between 10 to 20 minutes.

Can I bring my pet?

Unfortunately, no pets are allowed in the Safari Lodges.

Can I hire a cot?

Yes, cots can be hired free of charge. Please note, it does not include bedding.

How can I make changes to my booking?

For any amendments to your booking, please contact our Team using the Contact Form . 

Are the lodges safe for children?

Yes, the Lodges and exhibits are designed and built to current UK building regulations and zoo licencing standards to ensure that all of our guests and animals a safe, whilst offering an up-close and personal interactive experience. Please note, children should always be under parental care.

Is there a smoking policy?

There is no smoking allowed anywhere in or around the Lodges. A £250 cleaning charge will be added if guests smoke inside the Lodges.

Can I invite other friends or family members into my Lodge or Cottage?

Only guests who are listed on the Safari Lodges booking can have any access to the accommodation.

Who do I advise of any special dietary requirements?

Please let us know any dietary requirements upon booking.

What if I need assistance during my stay?

Please ring Guest Services using the telephone in your Lodge if you need anything during your stay.

How long does it take to drive around the Safari Drive-through?

The Safari Drive-through generally takes at least two hours to drive around. This can be longer during busy periods.

Do I need a time slot for the Safari Drive-through?

No, Lodge guests can visit the Safari at any time during the opening hours. You will be issued with tickets in your welcome pack, that you will need to use to access the drive-through and walk-through.

Can I leave the site during my visit?

Yes, please contact a member of our Guest Services Team to let them know if you need to leave site.

Am I guaranteed to see the animals when staying in the Lodge?

You are likely to see the animals from your Lodge, but due to the nature of our wildlife, sometimes they do rest in areas which are not easy to  view, particularly during inclement weather or very hot weather, as we expect our animals to live and act as closely as their species do in the wild. Animal husbandry and health  check-ups  may also mean that some animals are not visible at certain times.

What can I do on an evening, once the Park is closed?

During the evening, you can sit and relax, enjoying the ambience of your Lodge. There is a widescreen TV in each lodge, which displays terrestrial TV channels.

Depending on which Lodge you are in, you may still see animals outside. They have access to their indoor housing, so can come and go as they wish. Whether they are outside your Lodge or in their night quarters will depend on the weather conditions and if the species you have chosen to stay with likes to roam in the dark. For example, our red pandas are more active at night. Please understand that we are unable to artificially light their habitat during dark hours, as our animals need to experience both day and night naturally for their own health and welfare.

Are there discounts available in the Park?

Safari Lodges guests can benefit from 20% off items in gift shops and food outlets. Simply show your gold wristband when you’re at the till and the discount will be applied.

REGISTER FOR THE LATEST UPDATES AND BOOKING EXCLUSIVES

Be the first to know all the latest details & availability!

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• Accessibility
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• Privacy Policy

ACCESSIBILITY

To ensure all visitors can enjoy an incredible day at West Midlands Safari Park, we are dedicated to enhancing accessibility throughout the Park and its fantastic attractions. You can find plenty of helpful information about our services here, but if you have any questions, please don't hesitate to contact our team.

NIMBUS DISABILITY

We are proud to partner with Nimbus Disability, the operators of the Access Card scheme, to streamline the process for obtaining 'Essential Companion' Tickets (previously known as 'Carer' tickets).

We take pride in offering complimentary essential companion tickets to guests requiring additional assistance during their visit to the Safari Park. With this new approach, you no longer need to bring sensitive documents on the day. Instead, please apply online through Nimbus Disability at least 7 working days before your first visit. If you've already applied, there's no need to reapply, as all approved applications are valid for 3 years.

Click the button below to start your FREE APPLICATION . There is also the option to upgrade to a physical Access Card, widely accepted across thousands of venues in the UK.

KEY POINTS  TO REMEMBER:

- Online Application: Apply online at least 7 days before your visit. Same-day applications are not accepted. - Individual Assessment: Nimbus Disability will assess your needs based on supporting documents through a secure application process. West Midlands Safari Park won't view the details of why you need assistance. - Free Companion Ticket: You'll receive a free Essential Companion Ticket when accompanying a paying guest. Children under 3 years don't pay admission, so no companion ticket is issued for them. - Beneficial Services: Essential Companion services aim to benefit those who simply couldn't attend without assistance. Nimbus Disability, a recognised authority on accessible tickets in the UK, ensures fair and impartial assessments. - Booking and Collection: Once approved, you can book your companion ticket online. If you have been awarded +2 or more, please book one companion ticket online and then contact [email protected]  to book the second companion. Alternatively, collect tickets at the Ticket Office on the day, with your Access registration details or Access Card. - Validity Period: Access Card and free WMSP Access Registration are valid for 3 years. Renew if planning a visit after expiry. - No On-the-Day Documentation: We can only accept an Access Card or successful Nimbus registration with the required +1 symbol for a free Essential Companion Ticket.

NIMBUS FAQS:

What is an essential companion ticket.

An Essential Companion ticket allows an additional guest to enter the park accompanying a paying guest, to assist with their visit, free of charge. An Essential Companion ticket is available for guests where support is needed that is significant, substantial and in excess of what could be reasonably expected of family/friends already accompanying the guest. The support must be due to disability-related needs.  

Following a successful application through our partner Nimbus, you can book your essential companion ticket online  here . If you have been awarded +2 or more, please book one Companion ticket online and then contact  [email protected]  to book the additional companions. You will need to provide the full name and Nimbus ID number in order to book the essential companion ticket. If you have not been awarded a +1 on your Nimbus account, you are not entitled to a free essential companion ticket and will need to pay admission for everyone.

By accepting the Essential Companion ticket, your companion accepts responsibility for providing you with support when visiting the park. This includes supporting you with any additional assistance in the event of an emergency. WMSP staff are unable to provide assistance in excess of their typical roles and general reasonable adjustments.  

Who is eligible for an essential companion ticket?

An Essential Companion ticket is available for guests where support is needed that is significant, substantial and in excess of what could be reasonably expected of family/friends already accompanying the guest. The support must be due to disability-related needs. 

If eligible, a guest may be entitled to more than one (but no more than 3), essential companion tickets. The number of tickets will be allocated depending on the assessment from Nimbus and with the appropriate +1/+2/! symbol, assigned to your application/Access Card. 

Essential Companion tickets are only available when accompanying a paying guest, we will not issue a companion ticket for guests who do not pay for admission (children under 3 years old). Essential Companions must be over 12 years of age. If aged between 12-17 years, they must still be accompanying a guest over 18 years of age. 

How do I apply for an essential companion ticket?

All applications need to be submitted via the Nimbus Disability website at least 7 working days before your visit, please use the link at the top of this page to apply. Applications are free of charge for guests who only wish to register their need to visit West Midlands Safari Park.  

You will also have the option to upgrade to a full Access Card at a cost of £15. Access Cards are valid for 3 years and are widely accepted across thousands of locations across the UK and beyond, including many other amusement parks and leisure attractions who offer similar assistance. 

If you are not able to use online forms and would be unable, because of the nature of your impairment, to apply online, Nimbus will be able to assist with telephone registration on 0330 808 5108. 

The Nimbus team will aim to process your application within 7 working days, although during peak dates this may be longer. We ask, where possible, to apply with at least 7 working days’ notice. You will have the option to give your planned visit date on the application, Nimbus will take this into consideration when processing your application. 

What do I do if I already have an Access Card?

If you already have a full, valid Access Card with an essential companion awarded, you can book your Essential Companion ticket online by using the link above the FAQ’s. If you have been awarded +2 or more,  please book one online and then contact  [email protected]  to book the additional companions.

You will need to provide the full name and Nimbus ID number in order to book the essential companion ticket. If you have not been awarded a ‘+’ icon on your Nimbus account, you are not entitled to a free Essential Companion ticket and will need to pay admission for everyone. 

You will need to ensure you bring your Access Card/Nimbus account details with you for our staff to check on entry alongside all tickets. Your companion tickets will be given an ‘open’ Safari Drive time slot, so they can join with your chosen time slot for the Safari Drive. 

You will be able to show your Access Card/Companion Admission ticket again at the Wristband Office to pick up a free Essential Companion wristband, provided you have paid for a wristband for yourself, and they will be assisting you on a 1:1 basis. 

What do I do if I have an Annual Pass?

If you have an Annual Pass with us and have previously had free carers, you will need to apply for Essential Companion through Nimbus. You will be able to apply for free or you can upgrade to a full Access Card. 

If your application is successful, you will be able to visit main Reception on your next visit and provide your Nimbus account details to our team. If you have been awarded the ‘+’, they will be able to issue you with an Essential Companion annual pass, on the same tier as the guest who requires the support. 

Alternatively, if you struggle with walking to Main Reception, please email our team on [email protected], including your annual pass membership number, your Nimbus account details and a photo of the pass holder with the Nimbus account (this will be required for the team to create the companion pass as below). 

The companion pass will need to have the photo and name of the guest requiring support. The pass will only be valid when using in conjunction with the named pass holder on the Access Card and the same annual pass expiry. You will be able to book in your visits online and will not need to collect a ticket on the day from Ticket Office.

How do I book an Essential Companion Ticket?

Following a successful application through our partner Nimbus, you can book your Essential Companion ticket online by using the link above the FAQ’s.

If you have been awarded +2 or more, please book one Companion ticket online and then contact  [email protected]  to book the additional companions.

Can I apply on the day for an essential companion ticket?

Unfortunately, due to the nature of the applications and to ensure that the team at Nimbus have enough time to process all your supporting documents, you will not be able to apply with less than 24 hours’ notice. Applications are still possible in less than 7 working days, however this provides significantly less time for an application to be reviewed.   

If you are purchasing tickets on the day (with Tesco vouchers) you can still apply in advance of your visit date, with at least 7 working days notice. 

Any guest who has not applied online through Nimbus, or if they have applied but have not had a reply so have no confirmation or card details, will not be able to collect a free Essential Companion ticket. All members of your party will have to pay for their admission to enter the Park, as all guests require a valid ticket. 

Please note, our staff are unable to review or approve any supporting documentation presented on arrival other than a valid Access Card or a WMSP Nimbus approval for a visit. Any such requests will be declined, and all guests will be required to pay the full on the day admission price to enter the Park.   

I'm visiting with a group from a care home/SEN organisation, do I need to apply?

We ask for all guests who require Essential Companions to apply through Nimbus, where possible.

If you are private carer for a client, their guardian will need to apply through Nimbus in advance of your planned visit.

For groups visiting from care/residential homes, SEN organisations or similar, who are not able to apply through Nimbus (whether you’re bringing a large group, do not have access to the documents required when making an application or cannot due to GDPR), we will instead accept a dated, headed & signed letter from the manager of your organisation, to be presented along with your staff ID at the Ticket Office on arrival. The letter must state how many guests are visiting (their tickets can be prebooked online or purchased on the day) and how many Essential Companions/carers are attending with them. 

You will need to head to the Ticket Office when you arrive with the letter and your staff ID and our team will be able to issue the required number of Essential Companion tickets.

We regret that we will not accept staff ID on its own; failure to produce a headed and dated letter alongside ID will require payment for all remaining guests, no refunds will be considered.  

If you have any concerns about applying through Nimbus when accompanying residents/clients, please email [email protected] who will be able to assist.

PARK ACCESSIBILITY FAQS:

Is the park wheelchair accessible.

The natural contours of the land mean that some areas have differing gradients, however, these have been minimised where possible. The Safari Walk has a mix of surfaces including tarmac and compressed gravel. Due to the differing gradients, wheelchair users may require assistance in some areas. Some areas feature anti-slip wooden decking paths and bridges.  

The path leading to the African Walking Trail has a steep incline with a compressed gravel surface, we do not recommend this route for wheelchair or mobility scooter users. Guests with pushchairs may also find this section difficult to navigate. You can instead use the tarmacked road past Marmoset Mischief to access the African Walking Trail by keeping right, taking the 2nd exit road and up a smaller incline. This is a shared route so please keep to the side and beware of vehicles.  

Please read our Accessibility Statement for more details.  

Can I hire a wheelchair?

Limited manual wheelchairs are available for free hire at our Main Reception. To reserve one, please pre-book via email at [email protected] or by phone at 01299 402114. You will need to leave your driving license as a deposit.  

Is there disabled parking?

We have free on-site parking for all vehicles, with 41 dedicated disabled spaces located adjacent to the entrance to the Safari Walk. It is a tarmac area on a decline towards the pedestrianised area. Parking bays are clearly marked, and spaces are on a first-come first-served basis. A valid  Blue Badge must be displayed in this area. 

The nearest toilets from the disabled parking bays are 100 to 200 metres up a modest incline and over the zebra crossing. 

What disabled toilets do you have on site?

Our disabled access toilets are strategically located throughout the Park, ensuring level access, lever arm taps, and handrails. Additionally, we offer adult changing facilities in the main car park area with a Changing Places approved Adult Changing Room. The room is fitted with an adjustable changing table, WC and fixed wash basin. Unfortunately, there is no shower facility. There is an XY track system and powered hoist with a Standard 2 point spreader bar – no harnesses are provided. 

This facility will require a RADAR key, keys are available from the Main Reception if required, with a driving license or £5 cash left as a returnable deposit. 

Do you have first aid assistance?

For your convenience, the First Aid post is conveniently located at the front of the Park, next to the Ticket Office and near the car park. Please be aware that our First Aid staff are unable to dispense medication.

Although the post isn't always staffed, assistance is just a phone call away using the phone located outside. Rest assured, a trained first aider is available in every area of the Park to provide immediate assistance if needed. 

Do you have concessions for blind/visually impaired guests?

We offer free admission for guests who are blind or visually impaired. You will not be able to book a ticket online, but will need to pick up a ticket from the Ticket Office on the day. You will need to bring with you a Certificate of Visual Impairment (CVI) or similar (issued by your local council).  

You will also be entitled to an Essential Companion ticket, you will not need to apply in advance for this provided you are able to show your CVI for your own admission. All other guests in your party must book online in advance or pay on the day.  

To use the rides in the Adventure Theme Park, you will need to purchase a full price ride wristband and we would issue an Essential Companion wristband free of charge. You will need to show your CVI and admission ticket at the Wristband Office again.  

Can I bring my assistance dog?

Assistance dogs are welcome in pedestrianised areas, but are not permitted in certain animal habitats for safety reasons. Please ensure they are wearing an identifiable harness or jacket denoting their working status. Please note, Emotional Support Animals are not allowed access to the Park. 

Unfortunately, dogs are not allowed in the Safari Drive for safety reasons and would constitute a breach of Zoo Licensing Regulations. Kennels are available a short walk from Main Reception. 

In all cases, the owner of the assistance dog must: 

• Only access the Safari Walk areas: Ice Age, Land of the Living Dinosaurs, Explorers’ Play Park and Theme Park.  
• Leave dogs in our purpose-built kennels, if accessing the Safari Drive. Bedding, food, bowls, any toys and a small padlock will need to be provided by the animal’s owner. A key and padlock are available from Main Reception when checking the dog in, a £5 returnable cash deposit will be required. There is a water tap available to fill up water bowls.   
• Leave dogs in our purpose-built kennels, if staying in our Safari Lodges. You must make your own adjustments to ensure their safety (such as have a companion with them) to meet their needs. We suggest, where possible, that dogs are left at home if staying overnight with us.  
• Not enter the Discovery Zone buildings (Aquarium, Creepy Crawlies, Reptile World and Twilight Cave), Penguin Cove, Sea Lion Theatre, Lorikeet Landing, Red Panda Retreat, African Village (Meerkats and Lemur Woods), African Walking Trail, Tiger Tropics, or Lion Ridge. 
• Not attend any VIP sessions, animal education talks or any other situations where the presence of the dog may distress animals or affect their behaviour. 
• Always keep the dog on a lead and under control. 
• If the assistance dog starts barking or growling, move their dog to an area where no Safari Park animals are present until the assistance dog stops vocalising. 
• Only allow the dog to urinate or defecate on the grass car park next to the owner’s vehicle before entering the park and to clean up after. 

Do you have ride queue assistance?

If a guest struggles with queues, we do have limited provision to allow queuing at the ride exit. Please speak to a staff member at the wristband office. We will only consider guests for this service who have been assessed by Nimbus Disability as having Standing/Queuing requirements, you will need to show your access card or Nimbus account details for our staff to check the access requirements on your account. 

If we are able to accommodate you at the ride exits, the supervisor will issue you with a sticker to pop on both wristbands. This will be on a 1:1 basis, on quieter days we may be able to allow the family group to go on together. Please note that there may still be an element of queuing and you may need to wait a cycle or two of the rides, the operator will load a number of guests who arrived before you onto the ride first where required. If a guest is unable to wear their wristband, their adult companion can wear it on their wrist in their stead, our team will just write a brief clothing description on the band. 

If a guest has loose articles they would like to wear on the rides, like ear defenders or a cap/hat, they must inform a member of staff at the Wristband Office, who will issue you with a sticker to denote the authorisation of the items on the ride. We cannot allow loose items on the ride unless you have been issued with this sticker. 

PLEASE NOTE:  ALL GUESTS MUST BE ABLE TO SIT UP AND HOLD ON UNAIDED ON ANY RIDE. 

Do you have a help guide/social story?

We’ve put together a Social Story document that we hope will be useful, to show to guests who may be anxious about their visit to the Safari Park. It explains more about what guests will see, smell and hear during their visit.  Click to View Social Story.