plantronics voyager legend increase microphone volume

Power button is broken.

Dead battery., water damage to battery., connect button is not working., microphone malfunctioned., water damage to the microphone assembly., volume is turned down or off., earpiece assembly is not working., water damage to speaker inside earpiece., the orientation of the earpiece unit is not correctly aligned for the user's personal comfort., the soft, rubber, protective earpiece tip is damaged., one or more of the components were damaged to cause the balance of the unit to become off-kilter., the battery is drained., the battery is defective., the main internal circuit board is malfunctioning and needs to be replaced., plantronics voyager legend troubleshooting.

The Plantronics Voyager Legend is a Bluetooth headset that was originally released in September, 2013. With talk time up to 7 hours and a range of 33 feet, the popularity of this device is only rivaled by customer satisfaction with the product.

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Device won't turn on.

No matter what I do, I can not get my Plantronics Voyager Legend to turn on.

If the power button is broken, follow steps in the Plantronics Voyager Legend battery replacement guide that details how to remove the buttons.

It is possible that the battery has malfunctioned or become disconnected. Follow the steps in the Plantronics Voyager Legend battery replacement guide .

Water damage could have caused a short in the battery. Replace the battery by following the Plantronics Voyager Legend battery replacement guide .

My voice is not clear to the receiver of the phone call.

The receivers of my phone call either can not hear me, or they are having a hard time hearing me.

Either the Connect button has not been engaged or the Connect button has malfunctioned. Follow the steps in the Plantronics Voyager Legend microphone replacement guide to replace this button.

The microphone assembly consists of a voice tube and a circuit board. One or both of these components may have malfunctioned. To repair, follow the Plantronics Voyager Legend microphone replacement guide .

The microphone assembly has gotten wet, causing the circuit board to malfunction. To replace this component follow the steps in the Plantronics Voyager Legend microphone replacement guide .

I can't hear the person on the other end of the call.

I am having difficulty hearing through my device, or at times I can not hear anything at all.

The volume may be turned down to a minimal level. Simply use the volume button to increase the volume level. Attempt this before disassembling the device unnecessarily.

The earpiece unit could have become disconnected internally. Replace the earpiece assembly by following the Plantronics Voyager Legend earpiece replacement guide .

The device got wet causing the speaker system to malfunction. Replace the earpiece assembly using the Plantronics Voyager Legend earpiece replacement guide .

The earpiece does not fit correctly.

I cannot get the earpiece to fit correctly. / I cannot get the earpiece to stay in my ear.

The Plantronics Voyager Legend is comprised of three swiveling sections. The movement allotted by these different sections allow it to be placed on either the left or right side of the head. Try rotating the different segments slightly to see if a better fit can be achieved.

The soft clear earpiece located on the earpiece assembly may be damaged. Follow the steps in the Plantronics Voyager Legend earpiece replacement guide that detail the replacement of this component.

The unit is balanced by the different components that comprise it. If one of these components becomes too damaged the unit will lose its ability to balance. Refer to the Plantronics Voyager Legend device page to find the appropriate guide for replacement of the damaged component.

The device will not connect a call or keeps dropping calls.

Whenever I am engaged in a call the device will either not connect or it will connect and then drop the call.

Plug the unit into the charger to see if this will remedy the problem.

It is possible that the battery is defective and will not hold enough charge to complete the call. If charging the unit does not work refer to the Plantronics Voyager Legend battery replacement guide to install a new battery.

If the battery is not the problem, it is likely that the main circuit board has malfunctioned and needs to be replaced. Follow the steps in the Plantronics Voyager Legend battery replacement guide to locate the main circuit board, on which the battery is attached, to replace the circuitry.

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Member since: 09/04/15

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The device cannot discovered by other devices in bluetooth scanning

Irawan Agus Sulistya - Mar 24, 2016 Reply

I mean, at the first time I buy it, the device is easily paired with my android phones. But never able to found by iOS devices. And then after a long time I didn"t use it, it cannot connect any longer with my android phones. it said that the password is incorrect. Can you help me I just upgrade the firmware, but still the problem remains.

My headset keeps connecting/disconnecting don't know why.

cedricbeard34 - May 28, 2016 Reply

I took the advice of those that review and bought two of these units. One formy wife and one for me. When it works it's great. Then it just doesn't. (Apple 6 by the way) It will start to call and you can hear siri and then you have to pick up your phone. It shows it's still paired with blue tooth but it just doesn't work. We are both at our wits ends. Is there a fix for this or did I just waste money because of our apple phones?

walkh2o - Jul 12, 2016 Reply

I have a similar problem with one of the units I got, if you download the PLT hub app and try disabling "On ear detection", you lose a heap of the nice features but that got one of mine working.

koshatul - Jul 21, 2016

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Plantronics Voyager Legend manual

manual Plantronics Voyager Legend

View the manual for the Plantronics Voyager Legend here, for free. This manual comes under the category headphones and has been rated by 42 people with an average of a 7.9. This manual is available in the following languages: English. Do you have a question about the Plantronics Voyager Legend or do you need help?  Ask your question here

• Featured highlights
• System requirements for Plantronics Spokes ™ Software
• What's in the box
• Bluetooth USB adapter
• Answer a call
• Answer a second call
• Reject a call
• Call back last call
• Voice dial (mobile phone)
• Activate Siri (iPhone only)
• Caller announcement (mobile phone only)
• Adjust the volume
• Use Smart Sensors
• Play or pause streaming audio
• Pair phone or tablet
• Listen to audio via A2DP
• Transmission range
• Simultaneous call handling behaviour (PC mobile)
• Voice alerts
• Voice alerts list
• Voice commands
• Voice commands list
• Disable the answer/ignore voice commands
• Change the ear tip
• Wear on the left or right
• USB cable to PC or USB wall charger
• Understand the charge case lights
• Test battery status
• Charging stand to PC or USB wall charger
• Low battery warnings
• Initial pairing
• Re-Pair Bluetooth USB Adapter to headset
• Auto Connect
• Connect PC and call
• Customise your headset

Do you have a question about the Plantronics and is the answer not in the manual?

• Receive updates on solutions
• Get answers to your question

Question and answer

I hear very well, but the person I am calling or who calls me cannot hear me when I am driving or indoors. My phone is nearby. Are there any updates? Regards, Majvi

How do I get back the voice that says the name of the caller??? Regards, henke

Hello, I have a Voyager Legend and during calls, I can hear them but they can't hear me. How do I fix that?

Hi. My friend is paralyzed from the neck down, which makes it impossible for him to "press" on the phone (iPhone SE). Siri helps with most things and is amazing in many ways. But unfortunately, she lacks the ability to hang up, decline, or end incoming and outgoing calls. So the call often goes to voicemail because the person on the other end doesn't answer. So now I'm wondering if there is possibly a setting on my friend's "Plantronics Voyager Legend" that can help him with this? Sincerely, Camilla

Hello, I have a PLT 5200 UC headset and they tell me that I can barely be heard, but I can hear well and I don't have the mute activated.

Hello. I have the Plantronics Voyager Legend headphone. I wanted to pair it with my new phone, but it's not possible. The phone doesn't see the headphone, and the headphone doesn't blink in blue and red as it does when pairing with my old phone. How can I pair it with my new phone? Best regards, Ilona Semla

Hey, I have a 2-year-old Legend that keeps dropping out/disconnecting during calls. Why is this happening?? It is fully charged, there is Bluetooth connection, and it is within range. 45849533.

"I bought a Plantronics Voyager 5220 for my Samsung Galaxy J3 at Elgiganten. Everything worked as it should, but when I press the red button for voice control, after the two beeps there is an extremely loud noise in the earpiece. It does the job but cannot be kept in the ear with the risk of hearing damage. I have exchanged it twice and returned it. I went to another company and tried a Voyager Legend on different phones with a different brand than mine with the same result. Is it a setting in the phone or a manufacturing error in the Bluetooth?"

How do you connect Plantronics to the phone?

The Plantronics Voyager Legend is a wireless Bluetooth headset that is designed to provide clear and convenient communication. It features a sleek and lightweight design, allowing for comfortable wear throughout the day. The headset comes with multiple sizes of ear tips, ensuring a secure fit for various individuals. Equipped with Smart Sensor technology, the Voyager Legend can automatically answer calls when the user puts the headset on their ear and can route audio between the headset and phone. The headset also has voice recognition capabilities, allowing users to make and answer calls without pressing buttons. Additionally, it features noise-cancellation technology, minimizing background noise for clearer audio during calls. With a talk time of up to 7 hours and a standby time of up to 11 days, the Voyager Legend provides long-lasting performance. It has a range of up to 33 feet, allowing users to move around freely without losing connection to their devices. The headset also supports voice alerts, notifying users about battery level, connection status, and more. The Voyager Legend is compatible with various devices, including smartphones, tablets, and laptops. It utilizes Bluetooth 3.0 technology for seamless connectivity. The headset can be charged using the included USB cable, providing convenience for users. With its reliable and durable construction, the Voyager Legend is built to withstand daily wear and tear.

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Plantronics Voyager Legend below.

When is my volume too loud?

A volume above 80 decibels can be harmful to hearing. When the volume exceeds 120 decibels, direct damage can even occur. The chance of hearing damage depends on the listening frequency and duration.

Can I make hands-free calls with my headphone?

The newer headphones generally have a small microphone built in which allows for calling.

What is noise cancelling?

Noise cancelling ensures that ambient noise is reduced.

What is bluetooth?

Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The distance between the two devices that exchange data can in most cases be no more than ten metres.

Why am I not hearing any sound from my Plantronics Voyager Legend headset?

Make sure the headset is powered on and paired with your device. Adjust the volume levels on both your headset and device to ensure they are not muted or turned down too low.

How can I answer or end a call using my Voyager Legend headset?

To answer an incoming call, simply tap the Call button on your headset. To end a call, tap the Call button again. You can also use voice commands such as "answer" or "ignore" if enabled on your device.

How can I adjust the fit of my Voyager Legend headset?

Ensure the headset is properly adjusted by rotating the boom microphone to the desired position and extending or retracting it as needed. Use the included ear tips and ear loops to find the most comfortable and secure fit for your ear.

Is it possible to use my Voyager Legend headset with multiple devices simultaneously?

No, the Voyager Legend headset can only be actively connected to one device at a time. However, you can easily switch between connected devices by manually pairing the headset with the desired device when needed.

Can I use my Voyager Legend headset while it is charging?

Yes, you can use the headset while it is charging. However, keep in mind that the charging time will be longer, and the battery level may not increase significantly if you are using the headset actively during charging.

Is the manual of the Plantronics Voyager Legend available in English?

Yes, the manual of the Plantronics Voyager Legend is available in English .

Is your question not listed? Ask your question here

Plantronics Voyager 5200

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Plantronics Voyager EDGE

Plantronics Voyager Legend UC B235

Plantronics Voyager Legend CS

Plantronics Voyager 3200

Plantronics Voyager Focus UC B825

Plantronics Voyager 6200 UC

Plantronics Voyager Free 60+

Plantronics Voyager Legend manual

user manual Plantronics Voyager Legend

View the manual for the Plantronics Voyager Legend here, for free. This manual comes under the category headphones and has been rated by 42 people with an average of a 7.9. This manual is available in the following languages: English. Do you have a question about the Plantronics Voyager Legend or do you need help?  Ask your question here

• Featured highlights
• System requirements for Plantronics Spokes ™ Software
• What's in the box
• Bluetooth USB adapter
• Answer a call
• Answer a second call
• Reject a call
• Call back last call
• Voice dial (mobile phone)
• Activate Siri (iPhone only)
• Caller announcement (mobile phone only)
• Adjust the volume
• Use Smart Sensors
• Play or pause streaming audio
• Pair phone or tablet
• Listen to audio via A2DP
• Transmission range
• Simultaneous call handling behaviour (PC mobile)
• Voice alerts
• Voice alerts list
• Voice commands
• Voice commands list
• Disable the answer/ignore voice commands
• Change the ear tip
• Wear on the left or right
• USB cable to PC or USB wall charger
• Understand the charge case lights
• Test battery status
• Charging stand to PC or USB wall charger
• Low battery warnings
• Initial pairing
• Re-Pair Bluetooth USB Adapter to headset
• Auto Connect
• Connect PC and call
• Customise your headset

Do you have a question about the Plantronics and is the answer not in the manual?

• Receive updates on solutions
• Get answers to your question

Question and answer

I can hear very well, but the person I call or who calls me cannot hear me when I'm driving or when I'm indoors. My mobile phone is nearby. Are there any updates available? Regards, Majvi

How do I get back the voice that says the name of the person calling? Best regards, henke

Hello, I have a Voyager Legend and during the calls, I can hear them but they can't hear me. How do I fix that?

Hello. My friend is paralyzed from the neck down, which makes it impossible for him to "dial" on the phone (iPhone SE). Siri helps with most things and is amazing in many ways. But unfortunately, she lacks the ability to hang up, decline, or end incoming and outgoing calls. As a result, the call often goes to voicemail because the person on the other end doesn't answer. So now I'm wondering if there is possibly a setting on my friend's "Plantronics Voyager Legend" headphones that can help him with this? Kind regards, Camilla

Hello, I have a PLT 5200 UC headphone and they tell me that they can hardly hear me, I can hear well and I don't have mute activated.

Hello. I have the Plantronics Voyager Legend headphone. I wanted to pair it with my new phone, but it is not possible. The phone does not detect the headphones, and the headphones do not flash blue and red when pairing with my old phone. How can I pair it with my new phone? Best regards, Ilona Semla.

Hi, I have a 2-year-old Legend that still drops out/disconnects during calls. Why does this happen?? It is fully charged there is Bluetooth contact It is within range. 45849533

I bought a Plantronics Voyager 5220 for my Samsung Galaxy J3 at Elgiganten. Everything worked as it should, but when I press the red button for voice control, an extremely loud noise occurs in the earpiece after the two beeps. It does the job but cannot be kept in the ear due to the risk of hearing damage. I have exchanged it twice and returned it. I went to another company and tried a Voyager Legend on different phones with a different brand than mine with the same result. Is it a setting in the phone or a manufacturing error in Bluetooth?

How do you connect Plantronics to the phone?

The Plantronics Voyager Legend is a wireless Bluetooth headphone set that is marketed as ideal for both personal and professional use. The device features intuitive controls that allow users to answer or make calls, adjust volume levels, and even activate voice commands. It includes a noise-cancelling microphone to ensure clear communication and WindSmart technology to help reduce wind noise for outdoor use. The headphone set is also compatible with most Bluetooth-enabled devices, making it easy to connect to smartphones, tablets, or laptops. The Voyager Legend headphone set comes with a charging dock, which can fully charge the device in about 90 minutes, providing up to seven hours of talk time or up to 11 days of standby time. The device has a range of up to 33 feet, allowing for flexible use while on the go. Additionally, the Voyager Legend is built to withstand daily wear and tear, featuring a water-resistant coating to protect against sweat and moisture. Overall, the Plantronics Voyager Legend headphone set is a reliable and versatile option for those in need of a quality Bluetooth headset. Its user-friendly design and advanced technological features make it a practical choice for both personal and professional use.

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Plantronics Voyager Legend below.

When is my volume too loud?

A volume above 80 decibels can be harmful to hearing. When the volume exceeds 120 decibels, direct damage can even occur. The chance of hearing damage depends on the listening frequency and duration.

Can I make hands-free calls with my headphone?

The newer headphones generally have a small microphone built in which allows for calling.

What is noise cancelling?

Noise cancelling ensures that ambient noise is reduced.

What is bluetooth?

Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The distance between the two devices that exchange data can in most cases be no more than ten metres.

Why am I not hearing any sound from my Plantronics Voyager Legend headset?

Make sure the headset is switched on and connected to your device. Adjust the volume levels on both your headset and device to ensure they are not muted or turned down too low.

How can I answer or end a call using my Voyager Legend headset?

To answer an incoming call, simply tap the Call button on your headset. To end a call, tap the Call button again. You can also use voice commands such as 'answer' or 'ignore' if enabled on your device.

How can I adjust the fit of my Voyager Legend headset?

Ensure the headset is properly adjusted by rotating the boom microphone into the desired position and extending or retracting it as necessary. Utilize the provided ear tips and ear loops to discover the most comfortable and secure fit for your ear.

Is it possible to use my Voyager Legend headset with multiple devices simultaneously?

No, the Voyager Legend headset can only be actively connected to one device at a time. However, you can easily switch between connected devices by manually pairing the headset with the desired device when needed.

Can I use my Voyager Legend headset while it is charging?

Yes, you can use the headset while it is charging. However, keep in mind that the charging time will be longer, and the battery level may not increase significantly if you are using the headset actively during charging.

Is the manual of the Plantronics Voyager Legend available in English?

Yes, the manual of the Plantronics Voyager Legend is available in English .

Is your question not listed? Ask your question here

Plantronics Voyager 5200

Plantronics Voyager 8200 UC

Plantronics Voyager Focus UC B825-M

Plantronics Voyager EDGE

Plantronics Voyager Legend UC B235

Plantronics Voyager Legend CS

Plantronics Voyager 3200

Plantronics Voyager Focus UC B825

Plantronics Voyager 6200 UC

Plantronics Voyager Free 60+

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Wireless headset mic is too quiet, boost options are limited to +/- 3dB?

Recently I tried connecting my gen 1 Sony Gold wireless headset to my Surface Pro 6 via dongle. It installed just fine, was recognized right away, and I am able to hear sound and use the mic, but my mic volume is extremely low. I've maxed all settings for it and the input volume is averaging 10-12% when talking normally (see screenshots). Also, I noticed that I should be able to increase the boost by +40dB, but for some reason my max is 3dB?

I've made sure to run all Windows updates as well as all Surface updates. I was on Windows 10 v1902 at first but currently I am on Windows 10 Version 20H2 (v10.0.1904 Build 19042). I tried to uninstall the device, reset the dongle/headset itself, using third party apps such as Equalizer Pro (standalone and also with Peace), and there is no change.

I should note, it works perfect on my PS4.

Thoughts? Ideas?

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82 people found this reply helpful

Apologies if that sounded rude, but I literally have screenshots of what you first suggested, and no, it cannot be solved this way. As you can see from the screenshots, everything is set to max, and as I said the test shows 10% when speaking normally.

I took a backup of the registry prior to using the third party apps, uninstalled them, restored the reg, rebooted. No change as it wasn't working before attempting using them. I'm sorry if I made you wander from the main issue of this not working by even mentioning them.

There are no device drivers needed for this headset, it utilizes Windows Universal USB audio device drivers. I contacted Sony prior to posting this issue to confirm.

If I disable all non-microsoft services, then all audio services such as the Intel Audio service and the Realtek Audio services that my Surface Pro 6 came with/needs won't be used. There are no other audio related services in the list. Other than those I have VMware, APC, Adobe, other Intel, and Seagate services running, that's it, so going through all that won't correct my issue either unfortunately.

Why would my settings only allow me to increase by +/- 3, and not 40dB? Any other suggestions such as a manual edit of the registry to bypass the GUI limitations? I'm very comfortable doing it if you know which keys specifically I would need to edit.

11 people found this reply helpful

2 people found this reply helpful

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Plantronics Voyager Legend UC In-Depth Review + Mic Test

Classics come in many different forms. 

There’s classic cars, classic movies, classic literature, classic attire and more. So what does this have to do with a Plantronics Voyager Legend, you ask? Well, it too is a classic. 

The Plantronics Voyager 5200 headset’s  classic design has been copied by several manufacturers because Plantronics (now called Poly) nailed it when they created this iconic design.

But as the saying goes, “often imitated, never duplicated” rings true here. 

Poly was on the right track when they designed the Voyager Legend headset. It truly is an amazing piece of engineering, one that Poly has improved on in recent years with the introduction of the Plantronics Bluetooth or wired 5200 UC headset. 

What made the Plantronics Voyager Legend UC an iconic headset?

• It connects to mobile phones, tablets and computers 
• It weighs a mere 18 grams 
• You have up to 7 hours of talk time, which extends to 21 with the charge case
• It’s available in a UC and Bluetooth only version 
• It’s compatible with Windows and MacOS operating systems 
• It’s extremely comfortable to wear 
• It sounds great 
• It does a superior job of reducing unwanted background noise
• It’s affordable 

Two compatibility options  

The Voyager Legend comes in two variants; UC for connectivity to a computer via the included USB Adapter/Dongle plus Bluetooth, and the Plantronics Voyager Legend Bluetooth headset version for those who want a headset for mobile applications. So, whether you prefer wired or wireless headphones,  there’s a Legend that’s just right for you. 

Weight makes a difference 

Weight really plays a key role when it comes to headsets that are worn over the ear. The last thing you want or need is a bulky and heavy earpiece that’s uncomfortable to wear. 

Headband style headsets accommodate weight a bit better because that weight can be distributed across the head via the headband. That’s not the case with an earpiece or ear hooks because the entire weight of the headset is weighing down on the ear.

The weight of the Voyager Legend is only 18 grams. To help you get a feel for the comparison, I’m providing a list of common household items that weigh about this same amount. This may help you to appreciate how light this headset really is: 

• 3 tablespoons of coffee 
• 20 buttons 
• ½ the weight of a typical light bulb

Hopefully this gives you a sense of what the Plantronics Voyager Legend weighs, which isn’t really very much (and that’s a good thing).

Anyone who’s worn an on-ear headset understands how important the weight of the device is, as well as design and fitment. Plantronics did a superb job when they designed the Voyager Legend headsets. 

It’s incredibly easy to place on the ear (some headsets you have to wrestle them on), and once on, it stays put. That’s one of the complaints by many on-ear headset users. They find that the earpiece won’t stay in place and feels unstable. That’s not the case with the Voyager Legend headsets, and perhaps one of the reasons this design has been imitated by many. 

Talk time and battery life 

Bluetooth headsets historically weren’t known for their extensive talk time. This was largely due to the fact that these devices have been manufactured to be small which meant that there simply wasn’t a lot of room to squeeze in a decent size battery. The Plantronics Voyager Legend is small, but it does squeeze out a respectable 7 hours of talk time. 

This is enough talk time for most people to work an entire day without the need to recharge the battery. And, with the charging case, that 7 hours extends to 21 for even more talk time. 

One thing to note about the battery besides how much talk time you get, is the fact that the battery isn’t replaceable. Many headsets have a battery that can be replaced when it no longer holds a charge. That’s not a feature that’s available with the Voyager Legend, as well as with its updated model, the Voyager 5200 UC .

When the battery no longer holds a charge, the headset earpiece itself needs to be replaced. Though I don’t like that design personally, there are a number of headsets that are constructed that way. 

MacOS or Windows 

Whether you’re a Windows person or a MAC, the Plantronics Voyager Legend UC will work fine in both environments. It connects via USB, and the USB Adapter comes pre-paired right out of the box, so you can begin using the headset immediately once the battery is charged. No complicated process to go through as Plantronics made this super simple. 

Soundly speaking 

In terms of sound quality, the microphone does a very good job to pick up the voice sound easily. There’s no discernable static or distortion of any kind, just a good, clear sound experience. 

As for the Plantronics Voyager Legend’s ability to remove unwanted background noise, I have to say, it does a great job.

I threw several annoying sounds at it that included the sounds normally associated with working in an office, as well as dogs barking, and of course no test would be complete without putting up against our Vitamix blender set on high just a few feet away.

Lastly, I took it outside and walked along a business street with cars and trucks passing by in a semi-breezy condition. In every one of these tests, the Plantronics Voyager Legend passed with flying colors as a top quality set of noise cancelling headphones. This means that if you work in an environment that has distracting noise going on, rest assured that the Voyager Legend will handle it so your callers don’t have to hear it. 

Talk range and going the distance 

The wireless talk range on the Voyager Legend is pretty typical of what you should expect from a Bluetooth earpiece. It’s rated to provide up to 33 feet of wireless talk range.

Some models today offer a bit more, but when compared to a DECT wireless headset for example, any Bluetooth headset will generally fall short by comparison.

Still, for most people who would wear a headset like the Voyager Legend, the 33 feet of wireless range is pretty acceptable. 

Model 5200 replaces the Voyager Legend

Plantronics/Poly made a good wireless headset even better. They’ve updated the Voyager Legend with the new (and improved) model 5200. Same basic design as the Voyage Legend, but with some enhancements. 

At the time of this blog, there is still some available inventory of the Voyager Legend. And, just because there’s a new and improved version, that doesn’t mean that the original isn’t still a good choice. That is, if you can still get your hands on one.

Final thoughts 

If you’re fine with a headset that already has an updated version, and you don’t want to wear a headset over the head, nor use earbuds, then the Plantronics, err sorry, Poly Voyager Legend, or the Poly Voyager Legend UC may be a smart choice. 

The price of this headset is very reasonable starting at $99.99, and it comes with a 1-year warranty from Poly. Bluetooth headsets today are priced all over the map, and can run as much as $450.00, or even more.

When you stop to consider that thought, the modest price of $99.99 sounds like a great price considering the Voyager Legend is a well-made, quality piece of technology. 

The sound quality is extremely good, and it’s not only easy to put on, but it’s comfortable for even long periods of time. This headset will keep you connected whether you’re participating on video calls, Softphone calls or using your mobile phone or tablet for business or entertainment. 

Grab your Plantronics Voyager Legend Headphones today 

You truly don’t have to look very far to find a Bluetooth wireless headset that can’t match up to this one. Plain and simple, it’s a good value for a high quality classically designed headset. In my book that’s something worth considering. 

Want to experience the quality sound of the Plantronics Voyager Legend headset yourself? Shop now for a pair of your own. 

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• Voyager Legend Bluetooth Headset

Plantronics Voyager Legend Bluetooth Headset Headphones Review

The Plantronics Voyager Legend is a poor mono Bluetooth headset for phone calls. It's comfortable, has a good app with many customization options, and lasts nearly eight hours off a single charge, which should easily get you through a full workday. Unfortunately, its overall microphone performance is very disappointing, and while on phone calls, your voice sounds unnatural, thin, and lacking in detail. Unlike the Plantronics Voyager 5200 Bluetooth Headset , which has excellent noise handling, the Voyager Legend's mic has a tough time separating your voice in louder environments, and your voice may get lost completely.

Our Verdict

The Plantronics Voyager Legend is a sub-par mono Bluetooth headset for mixed usage. It's designed primarily for phone calls and isn't a good choice for listening to music due to its single-bud design and very un-balanced sound profile with practically no bass. Its Bluetooth-only connectivity and poor overall mic performance also make it a bad choice for gaming. On the bright side, it's comfortable enough to wear for long periods and lasts nearly eight hours off a single charge, making it somewhat suitable for taking phone calls in the office.

• Comfortable fit that can be used on either ear.
• Very stable design.
• Good app with tons of customization options for phone calls.
• Disappointing microphone recording quality.
• Microphone has difficult time separating speech from background noise.
• Sound profile is slightly shrill and piercing with some voices.

The Plantronics Voyager Legend isn't designed for listening to music. It's a mono headset with a very unbalanced sound profile that's severely lacking in bass.

The Plantronics Voyager Legend is sub-par for commuting or travel. It can be helpful if you make many phone calls while traveling or commuting, but it isn't the best choice due to its disappointing mic performance. It also blocks out practically no background noise, though this is by design, so you can hear yourself while speaking on the phone.

The Plantronics Voyager Legend is a great choice for sports and fitness. Because of its ear-hook design, it feels very stable and shouldn't fall off during strenuous workouts. It blocks practically no background noise, which is great if you run outdoor and like to stay aware of your surroundings. If you like to make phone calls while jogging, it can be a good choice. Unfortunately, it has poor overall microphone performance.

The Plantronics Voyager Legend is a disappointing choice for use in the office. It leaks a fair amount of audio, so your coworkers will likely hear whoever you're speaking to. It also blocks no background noise by design and has a disappointing overall microphone performance. On the bright side, its 7.8-hour battery should last you through an entire workday of phone calls, and it has a standby feature to help conserve the battery even more.

The Plantronics Voyager Legend isn't recommended for wireless gaming. Since it's Bluetooth-only, you can't connect it to any modern console, and when connected to a Bluetooth-enabled PC, its high latency and poor microphone performance is less than ideal.

The Plantronics Voyager Legend is a Bluetooth-only headset, and you can't use it wired.

The Plantronics Voyager Legend is a bad Bluetooth headset for phone calls. It's comfortable enough to wear for extended periods, has a ton of customization options, feels very stable in the ear, and lasts nearly eight hours off a single charge, which is good. Unfortunately, when using the microphone, your voice sounds unnatural, thin, and difficult to understand. Its boom microphone also has a hard time separating your voice from background noise, so even in moderately noisy environments, it's difficult to hear you. Finally, while the sound profile is extremely well-balanced in the mid-range, where most vocals sit, some higher-pitched voices sound shrill and painful.

• 6.0 Mixed Usage
• 5.7 Neutral Sound
• 5.6 Commute/Travel
• 8.0 Sports/Fitness
• 5.1 Wireless Gaming
• 4.9 Wired Gaming
• 4.8 Phone Calls
• Updated May 21, 2020: Review published.
• Updated May 15, 2020: Early access published.
• Updated May 13, 2020: Our testers have started testing this product.
• Updated May 13, 2020: The product has arrived in our lab, and our testers will start evaluating it soon.
• Updated Oct 07, 2019: We've purchased the product and are waiting for it to arrive in our lab.

Compared To Other Headphones

The Plantronics Voyager Legend is a bad mono Bluetooth headset that doesn't perform nearly as well for phone calls as the newer  Plantronics Voyager 5200 Bluetooth Headset . While both have almost identical designs, the microphone on the Voyager Legend performs much worse overall. The recording quality of the mic is noticeably lower, and it does a much worse job at handling background noise.

Check out our recommendations for the  best Bluetooth headsets for phone calls , or if you want something better-suited for gaming, the  best wireless gaming headsets .

The Plantronics Voyager Legend Bluetooth Headset is a much worse mono headset for phone calls than the Plantronics Voyager 5200 Bluetooth Headset . Both headsets share almost the same design and feel equally comfortable, well-built, and stable, except the 5200 charges via Micro-USB while the Legend uses a proprietary magnetic charging clip. The 5200 has a better-balanced sound profile for phone calls, resulting in less piercing and painful voices. It also has a much better microphone that makes your voice sound slightly more natural and does a significantly better job of separating your voice from background noises. On the other hand, the Voyager Legend has longer battery life.

The Jabra Talk 45 Bluetooth Headset is better for phone calls than the Plantronics Voyager Legend Bluetooth Headset. The Plantronics is more comfortable, better-built, and it has more controls. However, it leaks a lot more noise than the Jabra. The Jabra's boom microphone also has a better recording quality and noise handling performance, so it makes your voice clearer to whoever's on the other end of the line.

The Plantronics Voyager Legend Bluetooth Headset is better for phone calls than the Plantronics Voyager 3200 Bluetooth Headset . The Legend has a more comfortable and stable fit and is also better-built. However, the 3200 has a better-balanced treble range, so voices and sibilants sound more clear and detailed.

While the Astro A40 TR Headset + MixAmp Pro 2017 and the Plantronics Voyager Legend Bluetooth Headset both have a boom mic and have a focus on speech, they're designed for different uses. The Astro is a better choice if you want a gaming headset that will deliver more immersive stereo sound while you play your games and can easily be plugged into your gaming console. On the other hand, the Voyager Legend is a Bluetooth Headset that's designed for making phone calls from a mobile device, and its mono earbud won't help pull you into a game like the Astro. It's also Bluetooth-only, so it won't work with PS4 or Xbox One.

The Jabra Steel Bluetooth Headset is slightly better for phone calls than the Plantronics Voyager Legend Bluetooth Headset. The Jabra leaks much less audio, has a significantly better recording quality, and does a better job at separating your voice from background noises. On the other hand, the Plantronics is more comfortable, has better controls, looks and feels more premium, has a better-balanced sound profile for phone calls, lasts longer off a single charge, and has a much better app with a ton of customization options.

The Mpow EM12 Wireless Earphone is a better mono headset for phone calls than the Plantronics Voyager Legend Bluetooth Headset. The Mpow's microphone has a better recording quality, and the headset leaks much less audio. On the other hand, the Plantronics is more comfortable, has much better controls, a significantly longer battery, and a dedicated companion app with many customization options.

The TaoTronics SoundLiberty 79 Truly Wireless and the Plantronics Voyager Legend Bluetooth Headset are wireless earbuds designed for very different uses. While the TaoTronics are truly wireless in-ears with a well-balanced sound profile designed for listening to music, the Plantronics is a mono Bluetooth headset for making phone calls while in the office or driving. Since the TaoTronics has a built-in microphone, it can be used for phone calls as well, but isn't designed for this, and the microphone on the Voyager performs much better.

The BlueParrott B450-XT Headset is a better headset for making phone calls than the Plantronics Voyager Legend Bluetooth Headset. The BlueParrott has a more balanced sound profile and its boom microphone has a significantly better overall performance. Its continuous battery life is longer, it has NFC pairing, and its latency across PC, iOS, and Android is lower too, although some apps and devices seem to compensate for lag differently. However, the Plantronics is significantly more comfortable. As it's a mono in-ear, it's more portable and stable.

Test Results

The Plantronics Voyager Legend looks almost identical to the Plantronics Voyager 5200 Bluetooth Headset . Both headsets are primarily matte black, but the Legend's thin boom microphone is almost entirely silver. It has a very straightforward and professional look.

The Plantronics Voyager Legend is quite comfortable. Its fit and design are identical to the Plantronics Voyager 5200 Bluetooth Headset , and it comes with three sizes of silicone tips, which don't enter deeply into the ear canal. It also comes with two sizes of cloth covers for the earbuds, which may be more comfortable for some people. While the ear-hook is flexible and doesn't put too much pressure on your ear, it may start to cause some slight fatigue or discomfort after a couple of hours. Luckily, you can easily swivel the mic around and switch ears throughout the day to reduce discomfort.

The controls of this headset are decent overall and are almost identical to the Plantronics Voyager 5200 Bluetooth Headset , except that the volume buttons are in a slightly different place. The buttons are designed for call controls and give you a good amount of options, including the ability to trigger your phone's voice assistant.

This headset is very portable. It can fold into a compact position and should be able to fit into most pockets. If you want something even more portable, check out the Mpow EM12 Wireless Earphone .

This headset doesn't come with a carrying case, though you can purchase a charging case separately.

The Plantronics Voyager Legend's build quality is good. It looks and feels almost identical to the Plantronics Voyager 5200 Bluetooth Headset and should be able to withstand a few accidental drops and bumps without sustaining too much damage. The ear-hook is flexible, and the headset looks fairly premium overall.

The Plantronics Voyager Legend feels very stable thanks to its ear-hook design. Unlike the Plantronics Voyager 3200 Bluetooth Headset , it stays in place during moderately intense workouts, which is good if you make phone calls while jogging.

• Plantronics Voyager Legend headset
• 3x tip sizes
• 2x cloth covers
• Proprietary USB charging cable
• USB wall charger

The Plantronics Voyager Legend's sound profile isn't the most balanced and accurate, but it's fairly well-tuned for voices and speech. It's very lacking in bass, but most voices sound present, clear, and detailed. Unfortunately, some higher-pitched voices may be slightly harsh and piercing.

The frequency response consistency is great. Provided you achieve a proper fit with the included tips, you should experience similar bass and treble response every time you use it.

The bass accuracy is terrible. There's practically no low-bass or mid-bass, meaning music will have no thump, rumble, or punch. That said, as this headset is designed for phone calls and not listening to music, it shouldn't be too noticeable, especially since high-bass, which is responsible for giving low-frequency voices warmth, is less recessed than the rest of the ranges.

The Plantronics Voyager Legend's mid accuracy is superb. The entire range is very well-balanced and accurate, without much over or under-emphasis. Since this range is where most voices sit, this results in clear and full voices that don't sound honky, thin, or weak.

The Plantronics Voyager Legend's treble accuracy is sub-par. Unlike the Plantronics Voyager 5200 Bluetooth Headset , which has very well-balanced low-treble, this range is quite over-emphasized on the Voyager Legend. Unfortunately, this will make some higher-pitched voices sound shrill and harsh. The rest of the ranges are uneven as well. Some mid-treble sounds are dull and lispy, while others sound piercing and painful. The majority of high-treble is very recessed, which causes some sounds to be closed-up and lifeless, though most voices don't reach these higher frequencies.

The peaks and dips performance is sub-par. The large peak across high-bass and low-mid causes lower-frequency voices to appear boomy and muddy concerning the very recessed low-bass range. The dip in mid-treble that falls between the peak in low-treble and the mid to high-treble makes some higher-frequencies sound sharp and piercing, while others will be dull and lifeless. Overall, while the entire sound profile is uneven, this is most noticeable with music and won't be as noticeable during phone calls, except for the peak in low-treble, which may cause some parts of speech to be sharp and piercing.

Because this headset is mono, there's no stereo imaging.

Like with most in-ears, the passive soundstage of this headset is poor. This is because properly activating the resonances of the pinna (the outer ear) is one of the important factors in creating an out-of-head and speaker-like soundstage. Since in-ears and earbuds completely bypass the pinna, their soundstage tends to be perceived as small and located inside the listener's head. Because of the earbud design that doesn't enter your ear canal as deep as in-ears, audio sounds very open.

This headset doesn't have any virtual soundstage features.

The weighted harmonic distortion is decent. While there's some distortion present, it likely won't be too noticeable for most people while on phone calls.

These are the settings used to test this headset. Our results are only valid when listening using these settings.

This headset isolates practically no background noise. This is likely by design, as while on phone calls, it helps to hear your voice when speaking. This is also because the earbud rests inside the ear as opposed to going deep into the ear canal like typical in-ear headphones.

The Plantronics Voyager Legend's leakage performance is only okay. Unfortunately, it leaks a bit more audio than the Plantronics Voyager 5200 Bluetooth Headset , and if you work in an open office, coworkers nearby will likely hear the person you're speaking to.

This headset has a boom microphone that can swivel, meaning you can use the headset in either ear.

The recording quality of the Plantronics Voyager Legend's microphone is poor. It's worse than the Plantronics Voyager 5200 Bluetooth Headset , the Jabra Talk 45 Bluetooth Headset , or the Jabra Steel Bluetooth Headset , and your voice sounds distorted, unnatural, and thin.

The microphone's noise handling is sub-par. Even in only moderately noisy environments, the person you're speaking to will have a hard time hearing you. On the bright side, unlike headphones with an integrated mic, the boom microphone prevents your voice from getting completely drowned out. If you want a Bluetooth headset with better noise handling, check out the Plantronics Voyager 5200 Bluetooth Headset or the BlueParrott B450-XT Headset .

The Plantronics Voyager Legend's overall battery performance is mediocre. It lasts nearly eight hours off a single charge, which should be more than long enough to get you through an entire work day's worth of phone calls. It also has a standby mode to help conserve battery life between calls. Unfortunately, it uses a proprietary magnetic charging cable, which is a pain if you forget or misplace it.

The dedicated companion app is good. While it includes all the same functionality as the one for the Plantronics Voyager 5200 Bluetooth Headset , the Voyager Legend doesn't support 'Tile' to track the headset in case you misplace it. Other than that, it gives you a ton of customization options specific to phone calls like the ability to configure the sensors in the headset to automatically answer or reject a phone call while you're wearing the headset.

The Plantronics Voyager Legend is a Bluetooth 3.0 headset that supports multi-device pairing so you can easily switch between your PC and phone, which is convenient. Likely because this headset uses a much older version of Bluetooth, it has high latency on all devices while watching YouTube videos. It's worth noting that apps seem to compensate for this differently, so your mileage may vary.

The Plantronics Voyager Legend is a Bluetooth-only headset.

The Plantronics Voyager Legend is a Bluetooth-only headset that you can't use wired. It comes with a proprietary magnetic charging cable and a USB wall plug but has no other inputs.

This headset is Bluetooth-only and isn't compatible with PS4. It should work with any Bluetooth-enabled PC.

This headset is Bluetooth-only and isn't compatible with Xbox One.

The Plantronics Voyager Legend we tested doesn't come with a dock or base. While you can buy a docking cradle separately, we haven't tested it.

• Plantronics Manuals
• Telephone Accessories
• Voyager Legend CS
• Quick start manual

Plantronics Voyager Legend CS Quick Start Guide

• User manual (24 pages)
• User manual (1 page)

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Charge your headset

Connect desk phone, make desk phone call, pair another phone, answering a desk phone call while on a mobile call, fit your headset, optional charging accessories, use sensors, try voice commands, reset sensors, need more help.

• Download manual
• 2.1 Charge your headset
• 2.2 Connect desk phone
• 2.3 Make desk phone call
• 3.1 Pair another phone
• 3.2 Answering a desk phone call while on a mobile call
• 4.1 Fit your headset
• 4.2 Optional charging accessories
• 5.1 Use sensors
• 5.2 Try voice commands
• 5.3 Reset sensors
• 6 NEED MORE HELP?
• 7.1 Download manual

Answer a call , choose:

• Put on the headset to answer call, or

• Say "answer" after call is announced. (Available only with your mobile phone)

Voice dial (mobile phone feature)

Mute the microphone during a call

Adjust the volume

• Call status
• Idle = unlit
• Incoming call = fast blue flash
• On call = solid blue
• Call (headset mic) muted = slow blue flash
• Power off = unlit
• Powered = solid blue
• In pairing mode = red/blue flashing
• Pairing successful = solid blue
• Headset battery LED (when docked)
• Full battery, charging stopped = solid blue
• High, charging = 3 blue flashes every 10 seconds
• Medium, charging = 2 blue flashes every 10 seconds
• Low, charging = 2 red flashes every10 seconds
• Critical, charging = 3 red flashes every 10 seconds

Charge, connect and call from desk phone

• Remove the desk phone handset. NOTE For remote call control capability (HL10 lifter or EHS cable), see plantronics.com/accessories .
• Dial test call from desk phone.

Pair mobile phone and call

Pair your mobile phone

• Power on your headset then choose:

• While the headset LEDs are flashing red and blue, activate Bluetooth® on your phone and set it to search for new devices.

• Make a test call from your mobile phone.

After pairing your headset to your phone you may want to pair another or new phone.

• Select "PLT_Legend."
• Once successfully paired, LEDs stop flashing red and blue and you hear "pairing successful." NOTE Some phones may prompt you to allow access to contacts to enable caller name announcement.

Tap the Call button once to end the mobile phone call then press again to answer your desk phone call. NOTE Use the same procedure when answering a mobile call while on a desk phone call.

Fit headset and charge with USB cable

Replace the ear tip for a better fit.

• Push in ear tip and rotate to the left to unlock it.
• Align new ear tip into slot.

For more charging options go to plantronics.com/accessories and look for:

• Voyager Legend Charge Case
• Voyager Legend Desktop Charge Stand
• Voyager Legend USB Car Charger
• Voyager Legend Charge Cable

Use and Reset Smart Sensors

Smart sensors react when you put on or take off your headset. Putting on your headset will:

• Answer an incoming call
• Transfer an active call from your phone (available only with your mobile phone)
• Resume streaming audio

Taking off your headset will:

• Transfer an active call to your phone handset (available only with your mobile phone)
• Pause streaming audio
• Lock the Call button to prevent accidental calls

You may need to reset the sensors if they are not working as expected. Wearing the headset, tap the Call button to test sensors:

• Talk time voice alert means sensors are working
• A tone means sensors need to be reset

Please refer to the separate safety instructions for important product safety information prior to installation or use. The Voyager Legend CS headset system consists of a CSEB-01 headset base and a Voyager Legend Bluetooth headset.

Technical support www.plantronics.com/tco Plantronics BV South Point Building C Scorpius 140 2132 LR Hoofddorp Netherlands

© 2013 Plantronics, Inc. All rights reserved. Plantronics, and Voyager Legend are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.

Patents: US 8,208,673; D617,316; D681,003; 681,014; D681,002; D662,089; BR 3020120011493; CN ZL201230489876.9; ZL201230059196.3; EM 002109637-0001; 002109637-0002; 0021096370003; 001315261-0001; IN 243252; TW D151481; Patents Pending.

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Plantronics Voyager Legend CS Quick Start Guide

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