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ITL World wins ‘Leading Travel Management Company’ award

ITL World has been awarded ‘Leading Travel Management Company in Kuwait’, for their exceptional performance and excellence in quality and reliability, by the World Travel Awards at a glittering ceremony held at The Atlantis Royal in Dubai, on 15 October.

The World Travel Awards is a credible hallmark of the travel and hospitality industry. The awards are voted for by travel and tourism professionals worldwide, and shows the commitment and excellence ITL World has demonstrated over the years.

In his comments on the occasion, Chairman & Managing Director, ITL World, Dr Siddeek Ahmed, said, “We are thrilled to be recognized once again at the World Travel Awards Middle East Gala 2023 — the world’s leading travel industry award programmes. I’m personally super proud to have ITL World acknowledged and recognized on this global stage.”

Chief Executive Officer, ITL World, Rafeeq Mohammed, added, “We continue to remain agile in our approach to supporting our clients, whilst we continue to grow and evolve ensuring we meet dynamic customer requirements. This award further cements and showcases the determination of our highly skilled expert team to continually deliver above and beyond industry expectations, and to set new standards of excellence year after year.”

For her part, Director ITL World Kuwait, Najida Abdulla said, “To be recognized by the travel industry’s peak body, and by our industry peers, as the ‘Best Travel Management Company’ is exceptionally rewarding. This is once again a collective achievement and I take the opportunity to thank our clients, partners and colleagues for helping us win this prestigious award.”

Since its official launch in 1998, ITL World has prided itself on being a game-changer in the industry. From being rated as one of the powerful travel management companies in the Middle East, to being a consecutive Superbrand winner, to having the regional industry’s most consistent client retention rate, in addition to maintaining its strategic and exclusive partnership with award winning Global Travel Conglomerate – CTM, the company’s commitment to excellence has remained steadfast.

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Travel & Tourism Development Index 2024

1. About the Travel & Tourism Development Index 2024

The index provides a strategic benchmarking tool for business, governments, international organizations and others to develop the travel & tourism sector..

First introduced in 2022, the Travel & Tourism Development Index (TTDI) benchmarks and measures the set of factors and policies that enable the sustainable and resilient development of the Travel & Tourism (T&T) sector, which in turn contributes to the development of a country. The index is a direct evolution of the Travel & Tourism Competitiveness Index (TTCI), which has been published biennially since 2007. By allowing cross-country comparison and by benchmarking countries’ progress on the drivers of T&T development, the index informs policies and investment decisions related to the development of T&T businesses and the sector as a whole. It also offers unique insights into the strengths and areas for improvement of each country to support their efforts to enhance the long-term growth of their T&T sector in a sustainable and resilient manner. In particular, the TTDI provides a strategic and holistic overview of the tourism economy, including internal and external enablers of T&T development and their interdependent nature. Furthermore, it provides a valuable platform for multistakeholder dialogue, enabling stakeholders to formulate appropriate policies and actions at local, national, regional and global levels.

The 2024 edition of the TTDI was produced in collaboration with the University of Surrey. As the index knowledge partner, the university provided valuable technical and strategic support for the TTDI and related content. This edition of the index also includes several improvements that are designed to take advantage of newly available data such as the World Travel and Tourism Council (WTTC)’s recently developed indicators on the environmental and social impact of T&T, to make the index more T&T-specific, concise and consistent in its country coverage.

Please note that the changes made to the index limit its comparability to the previously published TTDI 2021. Therefore, this release of the index includes recalculated 2019 and 2021 results, using new adjustments. TTDI 2024 results reflect the latest available data at the time of collection (end of 2023) .

Many of the improvements made to the index are based on stakeholder feedback and input from the TTDI Advisory Group, which includes representatives from Bloom Consulting, the European Travel Commission (ETC), the Global Sustainable Tourism Council (GSTC), the Hong Kong Polytechnic University, the International Air Transport Association (IATA), JLL Hotels & Hospitality Group, Mastercard, New York University, the Pacific Asia Travel Association (PATA), Trip.com Group, the United Nations World Tourism Organization (UN Tourism), the University of Surrey, Visa, the World Bank and WTTC.

In addition, the index relies on close collaboration with the following data partners: AirDNA, Bloom Consulting, CoStar, Euromonitor International, GlobalPetrolPrices.com, IATA, the International Civil Aviation Organization (ICAO), the International Union for Conservation of Nature (IUCN), MMGY TCI Research, Tripadvisor, UN Tourism and WTTC.

For more detailed information on the TTDI methodology and the new framework, country peer and income-group classification, indicator details and partner information, and to explore the index results through interactive data visualizations, please visit the index website or see the Technical notes and methodology section of the report.

1.1 Index overview

The index is comprised of five dimensions, 17 pillars and 102 individual indicators, distributed among the different pillars. However, the five dimensions are not factored into the calculation of the index and are used only for presentation and categorization purposes.

Figure 1: TTDI framework

The Enabling Environment dimension captures the general conditions necessary for operating and investing in a country and consists of five pillars:

• Business Environment : This pillar captures the extent to which a country’s policy environment is conducive to companies doing business and investing.
• Safety and Security : This pillar measures the extent to which a country exposes locals, tourists and businesses to security risks.
• Health and Hygiene : This pillar measures healthcare infrastructure and accessibility and health security.
• Human Resources and Labour Market : This pillar measures the availability of quality employees and the dynamism, resilience and equality of the labour market, as well as the level of protection for workers. It consists of the Qualification of the Labour Force, Labour Market Dynamics and Labour Market Resilience and Equality subpillars.
• ICT Readiness : This pillar measures the availability and use of information and communication technology infrastructure and digital services.

The T&T Policy and Enabling Conditions dimension captures specific policies or strategic aspects that affect the T&T sector more directly and consists of three pillars:

• Prioritization of T&T : This pillar measures the extent to which the government actively promotes, tracks and invests in the development of the T&T sector.
• Openness to T&T : This pillar measures how open a country is to visitors and facilitating cross-border travel.
• Price Competitiveness : This pillar measures how costly it is to travel or operate in a country.

The Infrastructure and Services dimension captures the availability and quality of physical infrastructure and tourism services and consists of three pillars:

• Air Transport Infrastructure : This pillar measures the extent to which a country’s infrastructure offers sufficient air connectivity and access for travellers domestically and internationally.
• Ground and Port Infrastructure : This pillar measures the availability of efficient and accessible ground and port transportation services and infrastructure.
• Tourist Services and Infrastructure : This pillar measures investment in, and the availability and productivity of, tourist services and infrastructure.

The Travel & Tourism Resources dimension captures the principal “reasons to travel” to a destination and consists of three pillars:

• Natural Resources : This pillar measures the available natural capital as well as the development of outdoor tourism activities. Natural capital is defined in terms of landscape, natural parks and the richness of the fauna. To an extent, this pillar captures how natural resources are promoted rather than the actual existing natural heritage of a country.
• Cultural Resources : This pillar measures the availability of cultural resources such as archaeological sites and entertainment facilities. To an extent, this pillar captures how cultural resources are promoted and developed rather than the actual existing cultural heritage of a country.
• Non-Leisure Resources : This pillar measures the extent and attractiveness of factors that drive business and other non-leisure travel, including the presence of global cities, major corporations and leading universities.

The Travel & Tourism Sustainability dimension captures the current or potential sustainability challenges and risks facing T&T and consists of three pillars:

• Environmental Sustainability : This pillar measures the travel and tourism sector’s energy sustainability and the general sustainability of an economy’s natural environment and the protection of natural resources. It consists of the T&T Energy Sustainability, Pollution and Environmental Conditions, and Preservation of Nature subpillars.
• T&T Socioeconomic Impact : This pillar measures the economic and social impact of T&T, including induced economic contribution, the provision of high-wage jobs and workforce gender equality.
• T&T Demand Sustainability : This pillar measures factors that may indicate the existence of, or risk related to, overcrowding, demand volatility and other potentially unsustainable demand trends.

1.2 Data and methodology

Most of the dataset for the TTDI is statistical data from international organizations, with the remainder based on survey data from the World Economic Forum’s annual Executive Opinion Survey, which is used to measure concepts that are qualitative in nature or for which internationally comparable statistics are not available for enough countries.

The sources of statistical data include, but are not limited to, AirDNA, Bloom Consulting, Euromonitor International, IATA, ICAO, the International Labour Organization (ILO), the International Telecommunications Union (ITU), the IUCN, CoStar, Tripadvisor, the United Nations Educational, Scientific and Cultural Organization (UNESCO), UN Statistics Division, UN Tourism, the World Health Organization (WHO), the World Bank, the CIA World Factbook, the World Trade Organization (WTO), WTTC and the World Database on Protected Areas (WDPA).

The overall TTDI score is computed through successive aggregations of scores, from the indicator level (e.g. the lowest, most disaggregated level) through the pillar levels, using a simple average (i.e. the arithmetic mean) to combine the components. Scores on each indicator are first normalized and rated on a common scale of 1 to 7, with 1 being the worst and 7 being the best outcome.

1.3 Economy coverage

The TTDI covers 119 economies. Economies that were covered in the TTDI 2021 but are not covered in the TTDI 2024 are Cape Verde, Chad, Hong Kong SAR, Lesotho and Yemen. Economies added to the 2024 TTDI are Algeria, Barbados, Iran, Jamaica, Oman, Uzbekistan and Zimbabwe.

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Kuwait enforces new fatwa banning commercial activities in mosques

Gulf kuwait.

Companies and banks which offer free meals not allowed to advertise in worship places

Dubai: Kuwait has issued a fatwa that prohibits companies and banks from marketing their products in mosques, a practice that included offering free services to worshippers.

According to local media reports, the Kuwaiti Ministry of Awqaf declared that mosques should remain free from any commercial advertising and marketing activities.

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The ministry, which dispenses legal fatwas via its official website and through telephone consultations, has not specified how this fatwa will impact existing services provided in mosques.

These services range from the provision of food and drinks to amenities like air conditioning and mattresses.

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Kuwait is home to approximately 1,700 mosques, with over 1,000 of these hosting Friday prayers.

The new regulation could affect the 3.3 million foreign expatriates in Kuwait, who often benefit from mosque services such as drinking water and meals, traditionally sponsored by companies and charities.

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