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TransLink - Integrated public transport for South East Queensland

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Welcome to go card online

Travel with go card Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions.

Register your go card Take advantage of these great benefits:

• activate auto top-up or make a one-off top-up
• view your go card balance and travel history
• update your account details and check your go card's expiry date
• protect your balance if your go card is lost or stolen
• transfer funds between go cards
• report an incorrect fare
• apply for concession fares.

Manage your go card

Call 13 12 30 to reset your password

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© State of Queensland 2024

Tickets and Travel Cards

CONCESSION PASSES

On presentation of your half fare smartpass you are entitled to 50% off the standard adult single fare on scheduled bus and rail services operating within northern ireland., are you entitled to a half fare smartpass.

Concession travel is available for people aged between 16 and 64, resident in Northern Ireland for at least the last three months. and who fall into one of the five categories below:

People who have been awarded the higher or lower rate mobility component of Disability Living Allowance for a period of at least 12 months.

People who have been refused a driving licence on medical grounds.

People who are registered as partially sighted with a Health and Social Services Trust.

People who are known to a Health and Social Services Trust as having a learning disability.

People who are in receipt of the Mobility Component of Personal Independence Payment (PIP).

How to apply for a Half Fare SmartPass

If you believe that you would be entitled to a Half Fare SmartPass you can pick up an application form from Your local Translink Bus or Rail Station or call us on: 028 9066 6630 and we will post you an application.

Carefully complete the application (guide notes are provided within the form) and enclose one recent colour passport-sized photograph. When your application has been approved your new SmartPass will be posted directly to your home. Please note that processing of applications will normally take at least six weeks.

Day Return Tickets for Half-Fare SmartPass Holders

Please note that local Day Return rail tickets are now available for DFI Half-fare SmartPass holders for travel between stations within Northern Ireland only. This means that for the price of an Adult single fare, Half-fare SmartPass holders can purchase a day return ticket – this applies for rail only.

Note that this new option is only available:

• to Half-fare SmartPass holders (NOT any Free SmartPass holders e.g. 60, Senior, Blind, ROI Senior etc)
• in rail services only (SmartPass return tickets are not available on bus

60+ SmartPass

If you are aged between 60 and 64 and you are a permanent resident of Northern Ireland (you must have been resident in Northern Ireland for a minimum of 3 months), then you are eligible for a 60 Plus SmartPass. This enables you to be eligible for free travel throughout Northern Ireland.

How to Apply

Application forms can be obtained in the following ways:

in person from any manned Translink bus or rail station

by telephoning 028 9066 6630 (deaf and hard-of-hearing applicants can use the textphone number 18001 028 9066 6630)

by emailing:  [email protected]

60+ SmartPass Holders who will turn 65 shortly

Your 60+ SmartPass is programmed to run out at the end of the calendar month in which you become 65. If you have applied for a Senior SmartPass, it will not be sent to you until near the end of the month in which you become 65.

As free all Ireland and cross-border travel is only available with a Senior (65+) SmartPass, it may be that you have to wait up to three weeks following your 65th birthday before you can claim this benefit.

Please call us on 028 9066 6630 if you have changed your address.

Senior SmartPass

Free travel is available to all Senior Citizens who are 65 years of age or over and who are resident in Northern Ireland (you must have been resident in Northern Ireland for a minimum of 3 months to be eligible).

With a Senior SmartPass you can travel anywhere in Northern Ireland on any Translink bus or rail service completely free of charge. You can also enjoy free cross border travel and internal Republic of Ireland travel.

Renewing your SmartPass

SmartPasses are only valid for five years. Please check the expiry date on the front of your SmartPass to determine when it will expire as it cannot be used to obtain free travel after this date. Approximately three months before each SmartPass expires the Department for Infrastructure will write to pass holders explaining how to get a new pass. A dedicated user helpline has also been set up on 028 9066 6630 for those seeking further information.

Lost or Stolen Cards

Faulty or damaged cards.

Useful Links

• Plan a journey
• Find a timetable
• Request accessibility advice

60+ SmartPass and Senior (65+) SmartPass

To apply for a 60+ SmartPass you must be aged between 60 and 64 and permanently resident in Northern Ireland for a minimum of three months. To apply for a Senior (65+) SmartPass you must be aged 65+ and permanently resident in Northern Ireland for a minimum of three months.

How to apply

You can get an application form:

• by calling in person at any manned Translink bus or rail station
• by phoning 028 9066 6630 (applicants who are deaf, have hearing loss or tinnitus can use the textphone number 18001  028 9066 6630) and asking for a form to be posted to you
• by emailing  [email protected]  and asking for a form to be posted to you (provide your name and full address with postcode)

You will never be contacted asking for any bank account details when you're applying for or renewing a SmartPass. 

60+ SmartPass applications

Applications may be made no earlier than six weeks before your 60th birthday. 

Applications can take four to six weeks to process. 

Senior (65+) SmartPass applications

Applications may be made up to four weeks before your 65th birthday, but the SmartPass will only start working on your birthday.

Applications are processed as soon as possible but can take four to six weeks, and your new pass will be posted to you directly.

Proof of age and residency

After filling out your form you must take it, in person, to your nearest Translink bus or rail station along with a countersigned passport-sized photograph and a choice of the following documents to prove your age and residency.

Proof of age:

• driving licence (non-UK driving licences must contain your date of birth)
• passport (non-UK passports must contain your date of birth)
• birth certificate (if name on birth certificate differs from name on application form, then you must provide official documents to support any name change)
• Northern Ireland Electoral ID Card

Proof of residency:

• driving licence (non-UK driving licences must contain your address)
• recent (no more than three months old) utility bill (an electricity, gas or landline telephone bill, but not a mobile phone bill)
• recent (no more than three months old) bank or building society statement

60+ SmartPass holders who will turn 65 shortly

Your 60+ SmartPass is programmed to run out at the end of the calendar month in which you become 65.

If you have applied for a Senior (65+) SmartPass, it will not be sent to you until near the end of the month in which you become 65.

As free all Ireland and cross-border travel is only available to holders of a Senior (65+) SmartPass, you may have to wait up to three weeks following your 65th birthday before you can make use of this benefit.

Renewing your Senior (65+) SmartPass

SmartPasses are only valid for five years. Check the expiry date on the front of your SmartPass to see when it will run out, as it cannot be used to get free travel after this date.

Around three months before each SmartPass expires, pass holders will get a letter explaining how to get a new pass.

If you want further information about renewing your SmartPass, phone Translink on:

• 028 9066 6630 (applicants who are deaf, have hearing loss or tinnitus can use the textphone number 18001 028 9066 6630)

Lost or stolen SmartPass

If your SmartPass is lost or stolen, you should report it to Translink as soon as possible to make sure the card is cancelled and avoid the likelihood of fraudulent use. 

If anyone else tries to use a stolen pass, Translink staff will be alerted.  

Unauthorised use of a SmartPass may result in prosecution.

To get your replacement SmartPass, you should either go to your local Translink bus or rail station, or:

• phone: 028 9066 6630
• email:  [email protected]

Faulty or damaged SmartPass

If your SmartPass is faulty or damaged, you can get a free replacement. 

Go to a Translink bus or rail station and exchange your SmartPass at the ticket office for a ‘Faulty SmartPass Receipt’ ticket. This will provide you with free travel on buses and trains for a seven-day period, during which time a new free replacement pass will be issued. 

Or you can also get a free replacement pass by contacting Translink: 

The ‘Faulty SmartPass Receipt’ ticket is only available at a Translink train or bus station when exchanged for the faulty or damaged pass. 

Using a SmartPass

You can use your 60+ SmartPass and Senior (65+) SmartPass on all Translink scheduled services within Northern Ireland.

Senior (65+) SmartPasses are valid on cross border bus and rail services, and can also be used for free public transport journeys taken entirely within the Republic of Ireland on services run by participating operators.  You can find details on the participating operators on Free travel in Ireland .

In cases of doubt, SmartPass holders are advised to contact operators in Republic of Ireland ahead of travel to establish whether they offer free travel as part of the All Ireland Free Travel Scheme and to find out how passes are verified for travel.

Your SmartPass is also valid on eligible scheduled services operated by other participating operators within the concessionary fares scheme. Details on these operators are available by contacting the Department for Infrastructure (DfI) Concessionary Fares team .

Free travel is also available on the Rathlin Island ferry service under the Rathlin Island Ferry Discounted Fares Scheme and Strangford Lough ferry service on  showing your SmartPass.

Members of the Rural Community Transport Partnerships can travel free of charge on Dial-a -Lift Scheme services through the Assisted Rural Travel Scheme (ARTS) on  showing a valid 60+ or Senior SmartPass. Further information can be found on the Community transport and shopmobility page .

You can also view a leaflet at these links showing you how to use your 60+ SmartPass or Senior (65+) Citizen SmartPass:

• Senior Citizen SmartPass card user guide
• 60+ SmartPass card user guide

The Concessionary Fares Scheme privacy notice is available on the DfI website .

Glider services

You can use your 60+ SmartPass or Senior (65+) SmartPass on all Glider services.

SmartPass users do not need to use Glider ticket vending machines but must tap their card on a validator at the Glider halts before boarding the Glider.

Contact information

If you have any queries, contact Department for Infrastructure (DfI) Concessionary Fares .

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What to do next

Comments or queries about angling can be emailed to [email protected] 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912 Email  [email protected]

Discretionary support / Short-term benefit advance

Call 0800 587 2750  Email  [email protected]

Disability Living Allowance

Call 0800 587 0912  Email [email protected]

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to [email protected] or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service .

For queries or advice about Child Maintenance, contact the Child Maintenance Service .

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit .

If you can’t find the information you’re looking for in the  Coronavirus (COVID-19) section , then for queries about:

• Restrictions or regulations —  contact the Department of Health
• Travel advice (including self-isolation) —  contact the Department of Health
• Coronavirus (COVID-19) vaccinations — contact the  Department of Health  or  Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email [email protected] and for queries about your certificate, email [email protected] .

For queries or advice about criminal record checks, email [email protected]

Application and payment queries can be emailed to  [email protected]

For queries or advice about employment rights, contact the Labour Relations Agency .

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email  [email protected]

For queries about the High Street Spend Local Scheme,  email  [email protected] .

For queries about:

• Car tax, vehicle registration and SORN contact the Driver and Vehicle Licensing Agency (DVLA), Swansea  
• Driver licensing and tests, MOT and vehicle testing contact the Driver & Vehicle Agency (DVA), Northern Ireland

For queries about your identity check, email [email protected] .

For queries or advice about passports, contact  HM Passport Office .

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email  [email protected]

For queries or advice about pensions, contact the  Northern Ireland Pension Centre .

If you wish to report a problem with a road or street you can do so online in this section .

If you wish to check on a problem or fault you have already reported, contact DfI Roads .

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service .

For queries or advice about rates, email [email protected]

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact  Smartpass - Translink .

If you have a question about a government service or policy, you should contact the relevant government organisation directly .  We don't have access to information about you.

Pricing and Fare Zones

The price of your trip depends on when, where, and how you are travelling.

On this page

Save time and skip the lines! Tap your bank card or mobile wallet at the faregate to pay for your ride.

Fare Increases

Fares are increasing on July 1, 2024 . Please see the  July 1 fare pricing  table for full details.

There are three fare zones across Metro Vancouver. The number of SeaBus and/or SkyTrain boundaries you cross during your trip determine your fare.

All bus and HandyDART trips are a 1-Zone fare at all times.

SkyTrain requires a 1, 2, or 3-Zone fare, depending on the time and day* and number of zone boundaries you cross during your trip.

SeaBus requires a 1 or 2-Zone fare, depending on the time and day*

A single fare is valid for 90 minutes on bus, SkyTrain, SeaBus, and HandyDART.

* All journeys across the system starting after 6:30 p.m. weekdays and all travel on weekends (Saturday, Sunday, and holidays) are a 1-Zone fare.

YVR Airport AddFare

Please note: Journeys after 6:30 p.m. that start at YVR Airport, Sea Island Centre, and Templeton Canada Line stations will still incur a $5 YVR AddFare charge. For more information about this charge and who is exempt, please see our Transferring and AddFare  page.

Fare Prices and Concessions

Concession fare eligibility.

Passengers who are eligible to our discounted concession fares include:

HandyCard holders

seniors 65 and older*

youth 13 to 18 years*

children 5 to 12 years

Children 12 and under ride free when accompanied by a fare paying passenger possessing proof of payment. A maximum of four children can travel free per paying passenger. (Fare-paying passenger not required for bus travel)

*Must present valid photo ID proving age

Current Fares (In-effect until July 1, 2024)

For West Coast Express (WCE) Fares, please visit the WCE Fares page .

For HandyDART fares, please visit the HandyDART page .

For Transfers and AddFare , including the YVR AddFare, please visit the Transferring and AddFare page .

Future Fares (In-effect July 1, 2024)

Compass card.

Find out how to pay for transit on our Compass Card page.

Estimate your Fare

Buses are a 1-Zone fare, all day, every day. Cash fares on buses are not transferable to SkyTrain, West Coast Express, or SeaBus.

Plus an additional $5 YVR Airport AddFare if starting from YVR Airport, Sea Island Centre, or Templeton Stations.

Paying Your Fare

Paying on the bus and handydart.

Using a Compass Card, Compass Ticket, contactless payment cards, or mobile wallet.

When you board, tap your card, ticket, or mobile wallet on the card reader located near the bus doors. You don't need to tap out when exiting.

Place the coins or bills into the fare box (no change can be given). You'll be handed a bus transfer from the Operator that is your proof of payment and can be used to transfer between buses (but not on SkyTrain, SeaBus, or West Coast Express).

For more information about paying on HandyDART, visit the HandyDART page.

Paying on SkyTrain, SeaBus, and West Coast Express

When you travel on SkyTrain, SeaBus, or West Coast Express, tap your card, ticket, or mobile wallet to the card reader at the fare gates (or validator for West Coast Express) as you enter and exit a station to validate your fare. Tapping reserves the fare for a 3-Zone trip, or a full-distance trip in the case of West Coast Express.

When you tap out, the system calculates the fare zones you've travelled and charges you the correct fare. This applies to all products, including Monthly Passes.

Paper bus transfers are only valid for transfer between buses.

Proof of Payment

Transit vehicles and all areas within fare gates are Fare Paid Zones.

All customers must pay the fare required by the TransLink Transit Tariff and carry proof of payment whenever they’re aboard a transit vehicle, within fare gates, or within any station area that is designated as a Fare Paid Zone.

Valid proof of payment:

Compass Cards and Compass Tickets with a valid fare that has been successfully tapped in are accepted as proof of payment on all modes.

Validated FareSavers (no longer sold) and bus transfers are accepted as proof of payment on buses.

Transit Police and Transit Security regularly conduct fare checks. Ensure you’ve tapped your Compass Card or Compass Ticket to validate your fare, and have them, along with any required valid identification, available for inspection, if asked. On buses, keep your bus transfer for inspection.

Anyone who fails to produce proof of payment with valid identification on request will be asked to leave the vehicle and risks facing a fare infraction ticket with a fine of $173.

Visit our Fare Infraction  page for more information on paying or disputing a fare evasion ticket. 

Paying as a Group

For large group trips (e.g., school field trips), you can bulk purchase Compass Tickets ahead of time. Visit our Group Travel  page for all the details.

Contactless Payment

Taking transit and don’t have a Compass Card? No need to print a ticket. Save time, skip lines, and go straight to the gate!

Our card readers accept contactless Interac Debit, American Express, Mastercard, and Visa credit cards along with Apple Pay, Google Pay, and Samsung Pay. Go paper-free and help the environment. All you need to do is tap your card or device on the fare gate or bus card reader to pay.

Like a Compass Card, you can only use one payment device per person. You still have 90 minutes to make your transfer across bus, SeaBus and SkyTrain services (120 minutes on West Coast Express services). Be sure to tap your card, not your wallet, and to use the same card when transferring between buses, SkyTrain, SeaBus, and West Coast Express to avoid getting multiple charges. Final charges are determined by when you tap out at the end of your trip. Single adult cash fare applies. For discounted fare, use a Compass Card.

Watch Out for Card Clash

If you tap your wallet or phone case, multiple credit cards may be charged. Remove your credit or debit card from your wallet or phone case before you tap.

Keep in mind that Tap to Pay is unrelated to your Compass Card. Currently, there is no Compass App.

Avoiding Charge for Uncompleted Trips

If you tap in and decide not to complete a trip, you can easily reverse your charges. If you tapped on a bus, please ask the driver to reverse the tap for you. If travelling on rail, you can undo your initial tap in by tapping out of the same station within 21 minutes on SkyTrain and SeaBus, and 60 minutes for West Coast Express.

Transit Police Security Checks

Transit Police and Transit Security use FIA (Fare Inspection App) to check fares. If you've paid using Tap to Pay, police or security personnel may use an handheld device to detect if your credit card, debit card, or mobile device is an accepted form of payment and has been tapped into the system.

Kids 12 and Under Ride Free

As of Sept. 1, 2021, children 12 and under can ride TransLink services free of charge as part of a new provincial program. This change makes it easier and more affordable for families in and around Metro Vancouver.

Learn more about Transit Tips for Kids .

Note to Parents and Guardians

While travel for children 12 and under is free, parents and guardians are responsible for educating and making decisions about the safety and care of their children whenever travelling on transit. This includes when children are travelling unaccompanied and determining if their children can or should take transit unaccompanied.

Children 12 and under can ride buses free of charge without requiring a transit pass, identification or an accompanying fare paying customer.

SkyTrain, SeaBus, and West Coast Express

Children 12 and under can ride on SkyTrain, SeaBus, and West Coast Express free of charge only if accompanied by a fare paying customer. A fare paying customer can accompany up to a maximum of four children through the fare gates.

Children 12 and under can continue to access the gated system by themselves with the purchase of a fare to tap through fare gates.

Children 12 and under who are registered HandyDART customers or children who are accompanying a registered HandyDART customer can travel for free on HandyDART without requiring a fare product or identification. Learn more on the HandyDART page .

Frequently Asked Questions

Do children need to be accompanied on the bus.

Children 12 and under do not need to be accompanied by a fare paying customer to travel for free on buses because there are no fare gates.

Parents and guardians are responsible for educating and making decisions about the safety and care of their children and determining if their children may take transit unaccompanied. We strongly recommend that parents and guardians are informed about transit use and the safety and care of their children whenever travelling on transit, including when their children travel unaccompanied, and determining whether their children can or should take transit unaccompanied.

Do children need to be accompanied on the gated system and how will children access the gated system for free?

Children must be accompanied by a fare paying customer when travelling on and through the gated system, including SkyTrain, SeaBus, and West Coast Express. One fare paying customer can accompany up to four children who are riding for free. The fare paying customer must escort the children through the fare gates (see below).

How should fare paying customers escort children through a fare gate?

We recommend fare paying customers tap their fare product once and let the children they are escorting through the open fare gate before passing through the fare gate themselves. If there are any issues getting through fare gates, customers are encouraged to seek a SkyTrain attendant or to pick up the closest Courtesy Phone to ask for help.

Can children access the gated system without being accompanied by a fare paying customer?

Unaccompanied children are not able to access the gated system without fare payment. Parents and guardians must ensure that their children are aware of TransLink’s fare policy and how to safely use the transit system, including the requirement for individuals under 13 to pay the appropriate fare when using SkyTrain, SeaBus, or West Coast Express unaccompanied by a fare paying customer.

Parents and guardians are responsible for educating and making decisions about the safety and care of their children whenever travelling on transit, including if their children can or should take transit unaccompanied.

Why do children need to be accompanied on SkyTrain, SeaBus, and West Coast Express, but not on bus?

Children need to be accompanied by a fare paying passenger on SkyTrain, SeaBus, and West Coast Express services because these services are only accessible by tapping fare payment to gain access through the fare gates. With buses, children can board without needing to pass through a fare gate. We will be working with the Province on simplifying this experience for children on TransLink’s gated system in the future.

How can school groups, community groups, and larger families move through fare gates?

School groups, community groups, and larger families should seek a SkyTrain attendant or pick up the closest Courtesy Phone to ask for help. A SkyTrain attendant can assist larger groups with children 12 and under access the gated system using existing procedures. If you know your plans ahead of arriving, call 604.520.5518 and let us know when and where a SkyTrain attendant can meet your group.

If you have a Compass Card, Compass Ticket, contactless credit card or Interac Debit and used Tap to Pay, you can transfer across bus, SeaBus, SkyTrain, and HandyDART on a single fare for up to 90 minutes, or up to 120 minutes when including travel on the West Coast Express. Your travel time begins when you first tap your card or ticket to enter a fare paid zone.

Fares paid with cash on buses cannot be transferred to other modes.

Transferring and AddFare

Learn more about transferring between bus, SkyTrain, SeaBus, WCE, and HandyDART and AddFares, including YVR AddFare, on our Transferring and AddFare page.

More Information

Bc bus pass program.

If you are a low-income senior or a person with a disability, you may be eligible to apply for the BC Bus Pass Program , for discounted fares.

Access Transit Program

If you are unable to travel on public transit without assistance, find out more about our Access Transit program by visiting the Access Transit  section.

Visiting Vancouver

You can take the Canada Line to travel to and from Vancouver International Airport (YVR), which is accessible by SkyTrain. Find out more about navigating Vancouver's public transit as a tourist or newcomer on our Visiting Vancouver page.

West Coast Express Fares

Learn more about West Coast Express fares and fare zones on our West Coast Express Fares  page.

Compass Cards are available for Adult and Concession Fares and can be loaded with Monthly Passes, DayPasses, and Stored Value.

Compass Ticket

A DayPass provides unlimited transit use on all buses, SkyTrain and SeaBus for one day from the start of the first transit service to the end of the service day.

You can use a DayPass for travel through all zones, and save money over buying single fares when you take multiple trips in the same day.

Stored Value

Using Stored Value on your Compass Card is just like adding cash to your card, so you can pay-as-you-go. Stored Value offers flexibility since you don’t need to specify a zone or zones in advance.

Adult Stored Value fare is a discounted rate over a cash fare.

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Elektrostal Is Great For

Eat & drink.

• Apelsin Hotel
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• Apart Hotel Yantar
• Mini Hotel Banifatsiy
• Restaurant Globus
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• Viki Cinema
• Statue of Lenin
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