travel card prices west midlands

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West Midlands Bus Users

There are a variety of ticket types and ways to pay, depending on how often you travel and when.

Cash tickets

You can pay the driver as you board the bus. Please ensure you have a selection of coins ready, as not all operators can give change.

You can buy a single ticket if you are making just one journey. Single fares are currently capped at £2.00 for adults ( some services are excluded )

If you are making more than three bus journeys during the course of the day, it will be more cost effective to buy a day ticket. The nBus ticket allows unlimited bus travel on all bus operators’ services all day for £4.50.

Contactless Payment

Contactless payments are available on all buses within the West Midlands area. You can use a contactless bank card, or an NFC-enabled smartphone with a payment app setup, eg mobile banking, Google Pay or Apple Pay.

Before tapping your card/device on the reader, tell the driver which ticket you require, then tap when prompted to do so.

If you’re planning on travelling with the same operator, you can of course just tap your card/device without requesting a ticket, to take advantage of ‘Tap And Cap’ fares.

Tap And Cap does not work ‘cross-operator’ yet, you will need to use a Swift Go card instead (see below) or request a paper day ticket.

SWIFT Pay As You Go

The SWIFT Pay As You Go (PAYG) card is a smartcard that acts as an ‘electronic wallet’ that you can use to buy single and day tickets, so you never need to hunt around for the right change again. Top it up with credit, and you can use it to buy bus and tram tickets, as well as pay for parking at some Park And Ride sites. You can also share this card with others.

The SWIFT Go card is a smartcard that works like a contactless bank card, meaning you don’t need to buy a specific ticket, you can just “Tap And Go” on any bus operator’s service within the West Midlands, and you can also use it on trams. You can either top it up with credit, or link it to a bank card, and your fares are capped at 1, 3 or 7 day rates.

Smartphone Apps

NX Bus, Diamond, Arriva and Stagecoach all have their own apps, with which you can buy “M-tickets”, which can be stored on your smartphone and scanned under the QR reader as you board.

If using a purchased M-ticket on another operator’s service, you may need to just show the screen to the driver if the QR code is not scannable.

Season Tickets/Passes

For passengers who use the bus regularly, you can make further savings on the cost of travel by purchasing a seasonal ticket, which is valid for a week, month or even year.

If you regularly make 7 single journeys a week, or are buying at least 3 day tickets a week, a weekly pass will work out cheaper for you, and a monthly pass will save you more.

Season tickets paid for by direct debit will also see a cost saving. The monthly nBus pass costs £55 per month, and allows unlimited bus travel all day on any West Midlands operator’s services for less than £2 a day.*

* £55 per month x 12 months, divided by 364 usable days (no Christmas Day services) = £1.81 a day

Children up to the age of 5 travel free when accompanied by an adult.

Children between the ages of 5 and 15 pay reduced fares.

If you are aged 16 or over, you must pay the full adult fare. Students aged between 16-18 can however buy child-rate tickets with a 16-18 photocard , which can be obtained from the TfWM website.

Ticket Inspection

Please keep your printed ticket as you may be asked to present it to ticket inspectors or other bus operator’s member of staff. If you paid via contactless ‘tap and go’ where no ticket is issued, the inspector will ask to see your payment card number or device ID. You must have a valid ticket or pass in order to travel on buses, and you will be liable to pay a ‘penalty fare’ if you are caught.

Useful Links

• TfWM Ticket Finder
• NX Bus Ticket Prices
• NX Bus Contactless Payments
• NX Bus mTicket
• Diamond Buses Ticket Information
• Diamond Buses Contactless Payments
• Diamond Buses M-Tickets Guide
• Arriva UK Bus App Guide
• Stagecoach Bus App
• SWIFT Smartcard

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Buy Tickets

• West Midlands
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Please select a ticket option from the list below.

nBus + Metro 1 Week

7 days unlimited travel on all operators bus services plus Metro services in the Network West Midlands area

nBus + Metro 4 Week

28 days unlimited travel on all operators bus services plus Metro services in the Network West Midlands area

nBus + Metro Day

1 day unlimited travel on all operators bus services plus Metro services in the Network West Midlands area. Available on-bus or on Swift Card at www.TfWM.org

nBus Sandwell & Dudley Day

1 day unlimited travel on all operators bus services in the Sandwell & Dudley Low Fare Zone. Only available on Swift Go at www.TfWM.org

nBus Walsall Day

1 day unlimited travel on all operators bus services in the Walsall Low Fare Zone. Only available on Swift Go at www.TfWM.org

Regional nBus 1 Week

7 days unlimited travel on all operators bus services in the Network West Midlands area

Regional nBus 4 Week

28 days unlimited travel on all operators bus services in the Network West Midlands area

Regional nBus Adult Day

1 days unlimited travel on all operators bus services in the Network West Midlands area.

Regional nBus Child 1 Week

7 days unlimited travel on all operators bus services in the Network West Midlands area. Not available on-bus or from the Diamond App. Purchase on Swift Card at www.TfWM.org

Regional nBus Child 4 Week

28 days unlimited travel on all operators bus services in the Network West Midlands area. Not available on-bus or from the Diamond App. Purchase on Swift Card at www.TfWM.org

Regional nBus Child Day

1 days unlimited travel on all operators bus services in the Network West Midlands area. Available on-bus or on Swift Card at www.TfWM.org

Regional nBus Group Day

1 days unlimited travel for upto 5 people on all operators bus services in the Network West Midlands area.

Regional nBus Multi-Day 10

10 individual day tickets valid for travel on any operators bus services in the Network West Midlands area.

Regional nBus Multi-Day 5

5 individual day tickets valid for travel on any operators bus services in the Network West Midlands area.

Regional nBus Student 4 Week

28 days unlimited travel on all operators bus services in the Network West Midlands area. Not available on-bus. Available on the Diamond Bus App - visit our Student Passes page to buy. Student ID Required to purchase.

John Taylor Free School - 4 Week Bundle

4 individual week tickets, valid for 7 days travel on route 831 to John Taylor Free School plus all services on the Diamond East Midlands Zone B network (some service exceptions do apply)

John Taylor Free School - Day Ticket

Valid for 1 day travel on route 831 to John Taylor Free School plus all services on the Diamond East Midlands Zone B network (some service exceptions do apply)

John Taylor Free School - Week

Valid for 1 Week travel on route 831 to John Taylor Free School plus all services on the Diamond East Midlands Zone B network (some service exceptions do apply)

Network 'Zone A' - Summer Term Pass (5-18)

Valid from 8 April - 31 July 2024. Valid for unlimited travel on services within the Diamond Network Zone A (West Midlands County, Shropshire, Warwickshire & Worcestershire). Some service exceptions apply - NOT valid for travel on Diamond East Midlands, North West or South East Services or Diamond school services 828 & 829. Available to age 5 - 18 in full time education. Proof of student ID required when travelling with this pass.

Network 'Zone B' - Summer Term Pass (5-18)

Valid from 8 April to 31 July 2024. Valid for unlimited travel on services within the Diamond Network Zone B (Derbyshire, Leicestershire and Staffordshire). Some service exceptions apply - NOT valid on DBEM School Services 10S, 829 or 831 - special passes apply. Not valid for travel on Diamond Bus Zone A, North West or South East Services. Available to age 5 - 18 in full time education. Proof of student ID required when travelling with this pass.

Network 'Zone B' - Academic Year Pass (5-18)

Valid from 1 September 2023 to 31 July 2024. Valid for unlimited travel on services within the Diamond Network Zone B (Derbyshire, Leicestershire and Staffordshire). Formerly the Midland Classic Network Zone. Some service exceptions apply - NOT valid for travel on Diamond Bus Zone A, North West or South East Services. Available to age 5 - 18 in full time education. Proof of student ID required when travelling with this pass.

10 Journey Surrey Network

Valid for 10 individual trips on Diamond South East Surrey 555 & 556 services.

Adult Surrey Network Day

Valid for 1 day on Diamond South East Surrey Services 555 and 556.

Surrey Network Group Day

Valid for 1 day for up to a maximum of 2 Adults and 2 Children on Diamond South East Surrey 555 & 556 services.

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• Single trips & day tickets
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• October half term fun in the West Midlands
• Edgbaston's fireworks spectacular is back for another year and bigger than ever!
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An easy and flexible way to travel

A Swift card is an easy and flexible way to travel around the West Midlands with a choice of tickets and ways to pay.

What are the options?

  swift card bus passes/travelcards.

• You don't get issued with a paper ticket, your smartcard is your ticket!
• Cheaper than buying tickets daily
• You can pay by a regular subscription or as a one off payment

Simply tap the Swift card on the scanner every time you board the bus!

  Swift Pay As You Go

• You can buy any of the tickets that are available on the bus 
• Never worry about having cash with you!

Place your Swift card on the scanner and let the driver know which ticket you would like. You'll be issued with a paper ticket once you've selected your ticket.

To find out which operators within the West Midlands will accept   nBus   1, 4 and 52 week passes click here .

Please note the operators who will not accept Pay As You Go cards.

Find out more information about our Swift card by going to our FAQ's section, just click below:

Swift card FAQ's

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Passenger descriptions

Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.

Adult fares are applicable to all passengers aged 2+. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian.

Infants 0-1 Inclusive

Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Unaccompanied children will not be carried.

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West Midlands bus prices set to rise, TfWM announces - see how much fares will increase here

The increased fees will come into play soon, and some tickets could increase again at the turn of the year.

Transport for West Midlands has today announced a hike in prices for bus travel across the region, and the higher fees will begin in just a couple of weeks.

Fares for day and season bus tickets are set to rise by an average of six per cent at the end of June as the industry 'struggles to meet the ongoing challenges of rising costs'.

TfWM said the decision will see the nbus day ticket rise to £4.80 - an increase of 30p - and the four week fare rise from £60 to £64, in a decision agreed by all bus operators in the Transport for West Midlands (TfWM) area.

But according to the transport authority, which is part of the West Midlands Combined Authority , the new fares continue to 'offer great value to passengers' noting that they remain lower than Liverpool and Greater Manchester.

The single fare remains set at £2 and has been capped under a funding agreement with the Department for Transport - but only until the end of 2024.

A spokesperson for the TfWM, said: "The increase ensures that the region’s bus network remains operating at current levels while an ongoing review, launched by TfWM last year, looks at the long-term sustainability of bus services. The review will be reported back to the West Midlands Combined Authority (WMCA) Board next month."

They went on to say that bus operators are under acute financial pressures due to steep rises in the cost of fuel, maintenance and labour over recent years and stubborn passenger numbers which remain at around 90% of pre-Covid 19 levels.

TfWM, which is part of the WMCA, is already pumping around £50 million a year into the bus network to support essential services, avoid more substantial fare increases or service reductions.

Pete Bond, director of integrated transport services with TfWM, said: “Despite many challenges we have worked with bus operators since the pandemic to keep fare rises to an absolute minimum.

“And even though they are rising, fares remain great value for the many people who rely on buses day in and day out.

“At the same time we are working on plans to secure the long-term future of our bus network and will announce the results of the review in the coming weeks.”

They finished by noting that by using the Bus Service Improvement Plan funding, the region has already implemented a ‘bonfire of bus tickets’ by securing a uniform fare structure across all private operators, meaning passengers no longer pay extra to use services run by multiple companies. It has also funded new Transport Safety Officers who are out on patrol to keep passengers safe, deter crime and tackle anti-social behaviour.

Further investment has been directed at improving infrastructure including more bus lanes and priority junctions to improve reliability of services on key commuter routes, enhancing real time journey information and the introduction of hundreds of zero-emission electric buses through the Coventry All-Electric Bus City project.

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From 30 June 2024, nBus price tickets will increase. Click here for more information.

Travel information.

Read advice on using our public transport network.

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For information on fare and ticket changes from 30th June 2024 click here.  

Published: 13th June 2024

Fare and ticket changes 

From 30th June 2024 bus fares will be changing. A single adult ticket remains £2 until the end of this year. And the day ticket price is still among the cheapest of any city region in England, compared to other areas.

• Single adult tickets remain £2 until the end of this year
• An all day ticket is going up 30p from £4.50 to £4.80 and is valid on all bus operators that are part of the nBus scheme within the nBus zone *
• A week pass will be £18, changing from £17 currently. Paying by Direct Debit is still the best value way to travel regularly at £59 a month. Valid on all bus operators that are part of the nBus scheme within the nBus zone *

Most popular tickets

Other popular tickets, other adult tickets.

Valid on all bus operators that are part of the nBus scheme within the nBus zone.

Other child tickets

Valid on all bus operators that are part of the nBus scheme within the nBus zone .

Anyone aged from 5-18* can travel using a child ticket. 16-18 year olds will need to have a valid 16-18 photocard .

Other student tickets

Nx outer zones (previously named nx extra tickets).

Tickets for any National Express bus service that travels to, from or between locations outside the nBus zone.

This was previously referred to as the NX Extra.

*Available to buy from the driver on the bus, using contactless, Tap & Cap, cash or SwiftGo (Tap & Cap not available for child or group tickets).

These tickets are only valid on National Express bus services.

Bus and Metro tickets

Travel on all bus operators within the nBus zone and the West Midlands Metro tram.

Anyone aged from 5-18* can travel using a child ticket. 16-18 year olds will need to have a valid 16-18 photocard.

Tickets for any National Express bus service that travels to, from or between locations outside the nBus zone and the West Midlands Metro tram

Top questions our customers are asking us.

Are adult single ticket prices changing? No. Single adult tickets will continue to be £2 until the end of this year.

How do Tap & Cap contactless tickets work/Why can’t I use Tap & Cap on other operators' buses? The technology for Tap & Cap fares is only currently available on National Express buses, so customers can’t tap and have the fare capped on other operators’ buses.

Remember, the same card or device must be tapped every time for Tap & Cap to work. If you tap on a National Express bus, your fare will automatically be capped at the best price.

Customers who wish to receive the ‘Tap & Cap’ experience across all bus operators should use Swift Go . This automatically caps at the best price too and can also be used on the tram.

Why have the days that the capping starts and finishes changed? We have changed this from Monday to Sunday, to Sunday to Saturday, to simplify our system processes.

Why have you removed the 3 day Tap and Cap? We are simplifying the Tap and Cap process. 1 and 7 day are still available on the bus. 3 day capping will be available via Swift Go .

I pay by Direct Debit, when will my price change? If you pay by Direct Debit you will see the increase in your first payment after 30th June depending on when your normal pay date is. You will receive an email from us confirming the changes.

When will the term, student and child Direct Debit prices be changing? Term prices will be increasing from August and Direct Debit prices will be increasing from September - in time for the new academic year.

Can I still pay £1.50 before 9.30am with my free concessionary pass? Yes, the pre-9.30am ticket will still be available for free concessionary pass holders at £1.50. We also have 4 week tickets and monthly subscriptions available if you travel frequently before 9:30am.

What is an NX Outer Zone ticket? Tickets for any National Express bus service that travels to, from or between locations outside the nBus zone.

Tickets in this area are currently referred to as NX Extra.

Why is an NX Outer Zone ticket a different price? An outer zone ticket allows customers to travel over a larger area.

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• Clean air zone
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• Platinum buses
• Privacy policy
• Private hire
• Read our blog
• Safer travel partnership
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• Sustainable travel
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Call or get in touch online We are here to help

Coventry buses

Visit National Express Coventry

National Express great value coach travel and holidays

Part of Mobico Group

© West Midlands Travel Limited 2024

Passenger descriptions

Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.

Adult fares are applicable to all passengers aged 2+. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian.

Infants 0-1 Inclusive

Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Unaccompanied children will not be carried.

You are using an outdated browser. Please upgrade your browser to improve your experience and security.

Your privacy settings

We use cookies to help you with journey planning and relevant disruptions, remember your login and show you content you might be interested in. If you're happy with the use of cookies by West Midlands Combined Authority and our selected partners, click 'Accept all cookies'. Or click 'Manage cookies' to learn more.

From 30 June 2024, nBus price tickets will increase. Click here for more information.

Get an older person's travel pass.

You can get a pass for free bus travel anywhere in England when you reach the female State Pension age. It does not matter if you’re a man or a woman.

The pass lets you travel for free during off-peak times:

• between 9.30am and 11pm, Monday to Friday
• all day at weekends and on public holidays

If you live in the West Midlands, you can use your pass on the buses from 9.30am until 11.59pm. You can also get free travel on:

• trains in the Blue Zone from 9.30am to 11.59pm
• trams from 9.30am until the last service of the day

If you want to travel before 9.30am, you can get a £1.50 single fare on National Express West Midlands buses. Show your travel pass to the driver and ask for a £1.50 single ticket.

If you often travel before 9.30am, you can get a pre-9.30 add-on ticket. Use our ticket finder to find pre-9.30 add-on tickets .

You can also use your travel pass as a pay as you go card. This means you can use it to pay for:

• travel before 9.30 am

To use your travel pass as a pay-as-you-go card, you need to either:

• register your card online

Check if you're eligible

You can find out if you've reached the age for free bus travel on the GOV.UK website.

You can get a West Midlands older person's travel pass if you live in the West Midlands. You must live at a property where council tax is paid to one of these councils:

• Wolverhampton

If you do not live in the West Midlands, contact your local authority to apply.

Apply for an older person's pass

You can either:

• apply online
• download an application form to print out and send in the post

If you apply through the post, send your application to the address on the form.

Renew your travel pass

We'll write to you 4 to 6 weeks before your pass expires and tell you how to renew it.

If you’ve lost your letter, you can still renew your travel pass online .

You should get your new pass 2 weeks before your current one expires. Contact Customer Services if you have not got it by then.

Customer Services - Ticketing

Telephone: 0345 303 6760

Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm Wednesdays, 10am to 6pm Saturdays, 9am to 1pm Closed Sundays and Bank Holidays

Update the details on your travel pass

You can update your personal details online if your name or address has changed.

You can update your photo by email or by post. Send your new photo to Ticketing Services.

You'll need to send us:

• a new, passport-style colour photo
• your full name and address
• the 16-digit number on the front of your travel pass

Customer Services - Ticketing Transport for West Midlands 16 Summer Lane Birmingham B19 3SD

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Coventry bus fares set to be hiked amid 'rising costs'

B us fares are being hiked across the West Midlands as operators struggle with the "ongoing challenges of rising costs". The higher prices will be brought in on day and season tickets from the end of June, rising by an average of 6%.

The nbus day ticket will rise by 30p to £4.80 and the four week fare will go up from £60 to £64, in a decision agreed by all bus operators in the Transport for West Midlands (TfWM) area. The single fare will remain at £2, capped under a funding agreement with the Department for Transport, "until at least the end of this year".

Transport for West Midlands, which is part of the West Midlands Combined Authority, says the new fares still "offer great value to passengers" and remain lower than Liverpool and Greater Manchester. It said bus operators are under "acute financial pressures" due to steep rises in the cost of fuel, maintenance and labour and passenger numbers, which remain at around 90% of pre-Covid levels.

Read next: Double yellow lines plan for Coventry road suffering problem parking

A spokesperson for the TfWM, said: "The increase ensures that the region’s bus network remains operating at current levels while an ongoing review, launched by TfWM last year, looks at the long-term sustainability of bus services. The review will be reported back to the West Midlands Combined Authority (WMCA) Board next month."

TfWM says it is pumping around £50 million a year into the bus network to support essential services, avoid more substantial fare increases or service reductions.

Pete Bond, director of integrated transport services with TfWM, said: "Despite many challenges we have worked with bus operators since the pandemic to keep fare rises to an absolute minimum. And even though they are rising, fares remain great value for the many people who rely on buses day in and day out.

"At the same time we are working on plans to secure the long-term future of our bus network and will announce the results of the review in the coming weeks."

Full details of the changes are available from bus operators or via the TfWM website .

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