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serving the world's most important customer

cwt travel hotline

Making Travel Easier for Government & Military clients

For over 70 years, CWTSatoTravel has served as the nation’s leading provider of travel management fulfillment services to federal government and military travelers. We issue more than 6.5 million transactions annually to U.S. military and government travelers and handle nearly $3 billion in annual sales. 

Our 700+ experienced travel counselors service at almost 190 locations worldwide have expert experience in helping military and government travelers navigate through a complex and ever-changing travel landscape, including new challenges during the COVID-19 pandemic. And we do all this while ensuring travelers are compliant with their agency’s policies and procedures and also meet their specific mission requirements.

As a division of CWT, we have access to resources and new technology that help our customers travel more efficiently and economically.

Stress Free Travel Experience  

Our team works with your agency to achieve your goals while staying compliant with your travel policies and sticking to your travel budget. We provide workable solutions for your travelers from pre-trip planning to submitting expense reports when they return home. Our goal is to make your travel experience as smooth as possible, whether it’s for work or pleasure.

We can arrange travel by pretty much every mode of transportation, from flights, lodging and car rental to unusual needs like dog sleds, pack mules or camels. We handle group travel that may require special arrangements or need different accommodations for their trip .

Our meeting planning and conference services cover your entire event, including booking the venue providing setup of audio visual equipment, catering, and more. Whatever your meeting requires, we’ll make sure it’s ready to go when you start.

Innovative Technology

We use the latest technologies to serve your travel needs as efficiently as possible. A long history in the travel industry gives our company insight into the current travel trends and best practices. It is also our job to stay informed on the latest government travel policies and help your agency’s travelers adapt to any changes that occur.

We are proud to serve you, our U.S. military and government clients, and to offer you the best travel management services available.

cwt travel hotline

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Contact a SatoVacations Travel Advisor.

SatoVacations Travel Advisors can be reached at 877-698-2554 or by email: [email protected] . You can also complete the above trip request and a SatoVacations Travel Advisor will reply back to you.

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myCWT

This Help Center should address the most frequently asked questions you might have when using our products. However, if you still need assistance with our online services, you can reach us in the following ways:

myCWT support form

The myCWT travel portal has a technical assistance contact form available via a link at the footer of the website. ​

cwt travel hotline

When reporting an issue, please make sure you provide as much details as possible to describe it (what was the error, when it occurred and exactly where at the page). This will speed up the investigation and help to solve your issue in a timely manner.

myCWT mobile app support

The myCWT mobile app has a technical assistance contact form available via the main menu. Once choosing the category, an email window will open up where you can send your assistance request. ​

cwt travel hotline

Regional Technical Service Centers

On the last page of the global myCWT FAQ document you will find a list of local service Centers that may be of assistance in case of an issue:

https://www.mycwt.com/content/dam/vision/pdf/my-cwt/myCWT-FAQ.pdf

When contacting the support teams, please do not forget to provide a few key details that will facilitate the support process and reduce the time to solve: Your Last and First name, your Company Name and a short description of your inquiry.

** If you need an emergency assistance with travel related issues or booking, please see out list of 24-hours support centers .

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SERVING THE WORLD'S MOST IMPORTANT CUSTOMER

with seamless and innovative travel solutions

cwt travel hotline

FIND TRAVEL OFFICE

Please choose your government branch or enter your agency, organization, unit number or duty session name in the form field below. We will direct your inquiry to the correct travel office page for further action.

Office Search Results

cwt travel hotline

10 OCTOBER 2016

The Business Travel News [email protected] © 2022 Business Travel News Ltd.

Article from BTNews 10 OCTOBER 2016

Gatwick to moscow.

cwt travel hotline

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cwt travel hotline

VIPSERVICE BT LLC

17, Perevedenovskiy Lane, Bld. 1, 5th  floor, Moscow 105082 Russia

Phone: +7 495 725 7888

CWT Russia is independently owned and operated by Vipservice BT LLC, an integral part of the CWT Global Partners Network since April 2017.

Vipservice BT LLC is owned by Vipservice Group, one of the largest Russian travel consolidators, managing over 10,000 sub-agents across Russia and employing more than 1,400 people.

Learn more about our travel management offering

Travelers: manage your travel here . The below form is for inquiries about our corporate travel management offering.

To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. You can unsubscribe at any point in the future from our mailing list using the ‘unsubscribe’ link on any of our emails.

Thank you for your interest in CWT, we will contact you soon.

Thank you for your interest in CWT. Unfortunately, CWT cannot offer services in your home country at this time. Your contact request has not been submitted.

With kind regards,

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  5. CWTSato To Go app

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  6. CWT adds new trip planning, management and collaboration

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COMMENTS

  1. Traveler Help

    24/7 Emergency Service. In case of an emergency, contact the 24/7 service center for your region or country. A call to the 24/7 service center may result in additional costs. Please verify with your travel manager if you are allowed to use this service. 24/7 emergency contact information.

  2. Contact

    Contact us. Let's talk. Travelers: manage your travel here. The below form is for inquiries about our corporate travel management offering. To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. You can unsubscribe at any point in the future from our ...

  3. Contact Us

    For travel or duplicate invoice requests, use the Travel Office Locator to submit your request to the specific office that handles your travel. Also see our Travel Office Locator for your specific travel office telephone number, office hours and other useful information. For marketing/sales, advertising, vendor relations or any other inquiries ...

  4. CWTSatoTravel

    Travel Alerts & Warnings. CWTSatoTravel provides travel services for U.S military and civilian government agencies. Whether you're traveling for work, reporting for duty, heading home from along trip or tour, or you and your family are taking a well-earned vacation, we're here to make your journey as smooth as possible.

  5. Getting travel assistance

    Indonesia: +62 21 2954 5635. Malaysia: +63 2 459 5832. Philippines: +63 2 8459 5831. Thailand: +44 (0) 203 353 0957. * A call to the 24-Hour Service Center may result in additional cost; please verify this with your travel manager. ** If you experience technical issues, please contact our technical support center.

  6. Chat is Here

    Chat is here! To enhance the services we provide to our Military and Government travelers, we are excited to announce that we have added a new chat functionality available to access via desktop or on-the-go via mobile friendly display. Chat provides our travelers with a quick and easy way to: To access chat, use the Travel Office Locator. This ...

  7. Contact CWT for help

    Contact CWT for help. A. By Mateusz and 3 others9 articles. Message CWT via myCWT mobile app or web. Message CWT via Microsoft Teams. Message CWT via Workplace. Message CWT via WhatsApp. Message CWT via Slack. Få teknisk assistance.

  8. Book and manage your trips

    Using myCWT as a Travel Arranger. Cancelling Trips. Itinerary details on myCWT web and mobile app. Flight check-in via your mobile device. Sync your trip to your calendar. Flight notifications. Book your hotel with myCWT mobile. Book your car rental within myCWT web and mobile. myCWT website.

  9. Your Business Travel & Meetings Management Company

    Energy, resources and marine. Getting people to remote parts of the world can be complex. We specialize in all aspects of rotating workers, crew travel and personnel travel. More on energy industries travel. Through integrated sustainability data, tools, and solutions, we empower responsible travel choices that align with your sustainability goals.

  10. Making Travel Easier for

    For over 70 years, CWTSatoTravel has served as the nation's leading provider of travel management fulfillment services to federal government and military travelers. We issue more than 6.5 million transactions annually to U.S. military and government travelers and handle nearly $3 billion in annual sales. Our 700+ experienced travel counselors ...

  11. CWTSato Travel

    Office Hours/Availability. Office hours are local and open for business Monday - Friday, unless otherwise specified. Hours of Operation: 7:30 a.m. - 6:00 p.m. CST.

  12. Contact Us

    Email Us at. [email protected]. © CWT - All Rights Reserved Powered by Zillious Solutions. Contact Us | Staff Login | Terms of Service

  13. CWTSatoVacations: Travel Request

    Contact a SatoVacations Travel Advisor. SatoVacations Travel Advisors are here to assist you from the moment you leave, up until the time you return back to the comfort of your home. SatoVacations Travel Advisors can be reached at 877-698-2554 or by email: [email protected]. You can also complete the above trip request and a ...

  14. Travel Booking Services

    Every CWT travel counselor is committed and empowered to get the job done and take care of your employees ' travel needs, whether they are taking a phone reservation, making a booking via email, changing an existing reservation or assisting with an online booking. Integrated digital platform engages employees with travel booking services and ...

  15. Getting technical assistance

    The myCWT travel portal has a technical assistance contact form available via a link at the footer of the website. When reporting an issue, please make sure you provide as much details as possible to describe it (what was the error, when it occurred and exactly where at the page). This will speed up the investigation and help to solve your ...

  16. Find Travel Office

    FIND TRAVEL OFFICE. Please choose your government branch or enter your agency, organization, unit number or duty session name in the form field below. We will direct your inquiry to the correct travel office page for further action. Civilian Govt Agencies Military/Dept of Defense. Office Search.

  17. CWT: Don't Count on Travel Savings in 2025

    Travel prices are moderating in most markets around the globe, according to a new forecast and report from CWT and the Global Business Travel Association. But business travel buyers should not expect, necessarily, to get a pricing reprieve that drops into the savings zone.   

  18. CWT Russ Company Profile 2024: Valuation, Investors, Acquisition

    CWT Russ General Information Description. Provider of travel management services based in Moscow, Russia. The company specializes in traveler care, travel program management, meeting management and other related services.

  19. Contact

    Learn more about travel management. Contact CWT. SYDNEY. Level 21, 233 Castlereagh Street Sydney NSW 2000. Phone: +61 28 666 1500. ADELAIDE. Level 14, 33 King William Street Adelaide SA 5000. PERTH. Level 3, 50 St Georges Terrace P Perth WA 6000.

  20. Military Contact

    FIND TRAVEL OFFICE. Please choose your government branch or enter your agency, organization, unit number or duty session name in the form field below. We will direct your inquiry to the correct travel office page for further action. Civilian Govt Agencies Military/Dept of Defense. Branch of Service.

  21. BTNews: The Business Travel News

    CWT "Business Travel Journalist of the Year" BTJAS 2018 - The awards for outstanding events and business travel journalism. 10 OCTOBER 2016. Index ... Visa problems have not helped with travel in both directions. Initially, the route was a great success for easyJet. Today, Aeroflot is expected to pick up an award at the annual Business ...

  22. Switzerland offices

    Get the intelligence, reports and information you need to reduce costs and lower business travel spend. We support your travelers before, during and after their business trip with useful tips and tools that make traveling as pleasant as possible. With our mobile app myCWT your travelers save time and always have their itinerary at hand.

  23. Germany offices

    The below form is for inquiries about our corporate travel management offering. To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. You can unsubscribe at any point in the future from our mailing list using the 'unsubscribe' link on any of our emails.

  24. Russia offices

    17, Perevedenovskiy Lane, Bld. 1, 5th floor, Moscow 105082. Russia. Phone: +7 495 725 7888. Contact. CWT Russia is independently owned and operated by Vipservice BT LLC, an integral part of the CWT Global Partners Network since April 2017. Vipservice BT LLC is owned by Vipservice Group, one of the largest Russian travel consolidators, managing ...