delta my trip

Fly Delta 4+

Delta air lines, inc., designed for ipad.

• #9 in Travel
• 4.8 • 6M Ratings

Screenshots

Description.

Welcome to Fly Delta, Delta’s award winning iOS app. With our dynamic Today screen which provides quick access to your boarding pass and other important day-of-travel information, Fly Delta makes travel easier than ever before. • Enroll in Delta's SkyMiles® program and earn miles every time you travel • Find, compare and book Domestic and International flights • Book SkyMiles award tickets • Purchase Delta Comfort+™ seats and Trip Extras, including in-flight Wi-Fi, Priority Boarding and more • Reserve Preferred Seats like bulkhead and aisle • Rebook cancelled flights or missed connections • Manage your trips, profile and customize your travel preferences • Check your SkyMiles account balance and current Medallion® status • Check in, view your boarding pass and add it to Apple Wallet • Pay for checked bags and track their location • Check the latest flight status and receive flight and gate change notifications • Save a photo to remember your parking spot • Check your status on the upgrade or standby list • View or change your seat • Locate Delta Sky Club® lounges • View interactive airport maps, public transportation details and weather information • Get detailed info about our fleet and partners • Map flights en route with an interactive flight tracker • “Today” gathers everything you need for your day of travel into one convenient place • “Notifications” ensures you always have the latest flight updates, gate changes and more • View countdown to departure and arrival along with gate and baggage carousel information on Apple Watch The Fly Delta app for iPhone and delta.com are always free to use on Delta’s Wi-Fi-enabled flights. Visit delta.com/app for more information. When downloading the Fly Delta app, you agree that your personal data will be processed in accordance with Delta’s Privacy Policy which can be accessed via the link below or on our website at delta.com.

Version 6.0

• Fly Delta is getting an upgrade just in time for summer travel. Introducing Fly Delta 6.0! Packed with improvements that help you save time, explore new destinations, and manage your travel even when the unexpected happens. • A new Help Center is at your fingertips when you need it most, with simplified options to instantly adjust your travel plans or get additional support. Manage Delta flight options, track baggage and more in one, dynamic page. In one tap, connect with our Virtual Assistant directly from the app for any follow up questions or needs. • Introducing the all-new “Explore” screen to find, plan and book your next trip on Delta with ease. The highly personalized experience remembers your recent Delta experiences and highlights places to explore next. • A re-imagined navigation structure for easy access to key features such as Trip Management, Notifications, and Today Mode. • Our new Today mode experience allows access to your boarding pass with just one tap. The persistent boarding pass keeps boarding information pinned to the bottom of the screen as you move around the app. Check an upcoming flight, plan a bucket list trip, access in-app maps and more without losing touch with your boarding pass. • Need to reference your confirmation number? Your Confirmation number is now conveniently located at the top of your boarding pass. • A fresh Profile experience that makes it easier to view and edit your personal information.

Ratings and Reviews

Review of delta app.

My original flight 3/9 was canceled from JAX to RIC via LGA and Delta rescheduled me on another flight via JFK. Then my departure from JAX to JFK was delayed so much so that my arrival into RIC was being further pushed back. I was given the option to change my flight at no cost which I opted to do but I was not able to see what seats were available. I thought at some point I would be given the option to see available seats prior to finalizing the change but that never occurred. After accepting the change I found I didn’t have a seat assignment on the departure and I was assigned a middle seat (which I despise) on the connection. A passenger should be given the option to see what seats are available before making a change. I can assure you had I known prior to accepting the change that I would have to wait to be assigned a seat at the airport and that I would only have a middle seat on the connection I would not have changed from the rescheduled flight. Then to add insult to injury I used points to sit in Delta comfort from JAX to LGA because of the length of the flight. I no longer want to use points on either leg of the flights via ATL and I sincerely hope my points will be deposited back into my account. I had aisle seats (which I prefer) on both my original flights and I’m very disappointed I don’t have them on either flight tomorrow. I apologize for such a lengthy message; I didn’t expect to have to deal with flight changes that would disrupt my trip.

Change of flight times

After several lights changes since the time I originally booked, my international layover went from 1 hour and 45 minutes to only 40 minutes. A 45 minute layover for an international connection is not enough time, especially as I am flying with a family of five, this forced asked to switch flights. In doing so, I lost the upgraded seats I initially used points for. This would not have been a big deal, but it is highly disappointing that delta would not reimburse you for the points lost due to a change on their end. This policy really needs changed. In addition, the four hour plus waiting to talk to a representative force me to try to utilize the chat function. Even though I know I was able to speak to somebody relatively quickly, I made it all the way to having new flights but the person I was talking to left the chat. Waited a while and then the screen turned out causing me to start over. OK I thought, disappointing but just a fluke, but what do you know it happened again. The second time, I am mediately typed “representative“ and then we can immediately going through the process with a third agent. At least this time all the previous chat information was still up for her to review instead of starting back from scratch. The system need some bugs worked out, it’s also very hard to read on an iPhone.

Disappointed!

In fairness, there are many things this app does right - however, the plethora of things that are broken and that have been for years now merits a strongly worded inditement. The app consistently crashes with airport WiFi. Delta blames this on the local airport’s WIfI- but for a Multi-year Diamond Medallion with multiple million miles who sees hundreds of airports each year - it can’t always be the airports wifi - sorry Delta, that Dog don’t hunt! Also, the app crashes consistently (usually while I’m in the TSA line). For me, it crashed 1/2 the time I tried to use it in the last year (I wrote it down each time it crashed). This is unacceptable! You can change the amount of information stored on each device vs what has to be downloaded (and which is the likely cause of these crashes). For example, once my boarding pass has been downloaded - why does it need to be redone loaded every time I log on?? A simple byte of info indicating a change vs no change could flag it and give me the option of downloading an updated boarding pass or not - this would prevent it from crashing at the most in-opportune time (at the TSA line). Yes - I can bypass by taking a screenshot or saving it to my wallet - but most of the time I am running. If I’ve already downloaded my boarding pass - don’t make me log on and connect to get it again! I know you can fix this. Please do!!

App Privacy

The developer, Delta Air Lines, Inc. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Health & Fitness
• Financial Info
• Contact Info
• User Content
• Search History
• Identifiers
• Sensitive Info
• Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

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• Developer Website
• App Support
• Privacy Policy

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Stay connected and informed with Fly Delta app version 6.0

Delta’s award-winning Fly Delta App is getting a major upgrade just in time for summer travel. Introducing Fly Delta 6.0, the most comprehensive update to the app since 2019—packed with improvements that help customers save time, explore new destinations and manage their travel even when the unexpected happens. 

Available today†, the latest update to the app includes a slate of new and updated features, functionality and experiences that reimagine how customers can engage with Delta. This includes an all-new Help Center view, always-available access to boarding information and connectivity to our Virtual Assistant. And quickly following in early summer, customers will also soon be able to utilize their Delta SkyMiles credentials from their Fly Delta App to seamlessly connect to Delta Sync Wi-Fi onboard. 

“The Fly Delta app connects customers to the full Delta experience, from inspiring travel and navigating a trip to seamlessly accessing exclusive partner experiences and content,” said Eric Phillips, S.V.P. and Chief Digital Officer. “This 6.0 update brings the Delta difference to customers no matter where they are on their journey.” 

From home to destination, on average 85% of Delta SkyMiles Members rely on the industry-leading Fly Delta app when traveling. With more than one billion unique app engagements in 2023, the updates coming to Fly Delta have an opportunity to create more meaningful, connected and elevated moments as customers embark on summer travel plans.  

Read on for more information on the highlights customers can expect in the weeks and months ahead. 

Plan your next trip with Explore 

Use the all-new Explore page in the app to gain inspiration, plan and book your next trip on Delta with ease. The highly personalized experience is connected with Delta’s integrated digital ecosystem, remembering your recent experiences and highlighting places to explore next.   

Everything where it should be with refreshed, easy-to-use navigation 

Browse the app with ease through a streamlined navigation ribbon that better reflects how customers engage with the app today. The new My Trips tab brings relevant, upcoming trip information into a standalone view, mirroring how customers navigate the delta.com homepage.  

Coming soon: Log in to Delta Sync Wi-Fi directly from Fly Delta 

Customers connecting to Delta Sync Wi-Fi using a personal device with Fly Delta installed can log in after connecting to the “DeltaWifi.com” wireless network onboard. Simply tap to log in using your Fly Delta app credentials and seamlessly access fast, free Wi-Fi connectivity on available routes. This feature will rollout beginning early this summer. 

Delta Sync Wi-Fi continues to roll out in 2024 with the vast majority of Delta customers expected to have access to fast, free connectivity by the end of the year.  

Always-available boarding pass sticks with you  

Customers navigating their day of travel can now use new boarding pass functionality that keeps boarding information readily available and just a tap away, even as customers move around to other screens in the app. Check an upcoming flight, plan a bucket-list trip, access in-app wayfinding and more without losing touch with your boarding pass. 

Manage the unexpected with new Help Center view 

The updated app brings simplicity to the unexpected with an all-new Help Center view. During moments where travel on Delta flights is disrupted, customers will be prompted with a simplified view of the actions required to continue their journey.  

“Every customer engagement is an opportunity for us to show them how Delta is different in moments when customers need us most,” said Phillips. “The Help Center view provides a way to connect with customers directly when travel is disrupted and gives them even more choice over their travel experience.”  

Through the Help Center, customers can select and manage Delta flight options, track baggage and more in one dynamic page. In one tap, connect with Virtual Assistant directly from the app for follow up questions or needs. Even better, the view now reflects more of the information Delta Reservations specialists see when assisting customers who contact Delta by phone or messaging. 

And more is on the way this year 

Delta teams are constantly listening to customer and employee feedback and finding ways to continue engaging through the app experience. Watch this space—more updates are on the way in summer 2024. 

† Available on demand for all customers via iOS App Store and Google Play beginning May 7. Customers with background updates enabled will receive an automatic update directly to their device on a metered, rolling basis following launch.   

• Fly Delta App , Customer Experience

• Travel Planning Center
• Ticket Changes & Refunds
• Airline Partners
• Check-in & Security
• Delta Sky Club®
• Airport Maps & Locations
• Flight Deals
• Flight Schedules
• Destinations
• Onboard Experience
• Delta Cruises
• Delta Vacations
• Delta Car Rentals
• Delta Stays
• Onboard Wi-Fi
• Delta Trip Protection
• How to Earn Miles
• How to Use Miles
• Buy or Transfer Miles
• Travel with Miles
• SkyMiles Partners & Offers
• SkyMiles Award Deals
• SkyMiles Credit Cards
• SkyMiles Airline Partners
• SkyMiles Program Overview​
• How to Get Medallion Status​
• Benefits at Each Tier
• News & Updates
• Help Center
• Travel Planning FAQs
• Certificates & eCredits
• Accessible Travel Services
• Child & Infant Travel
• Special Circumstances
• SkyMiles Help

Fly Delta App

Planning Your Trip

• Shop and book domestic and international flights
• Use the all-new “Explore”  home screen to find, plan and book your next trip with ease
• Track and pay for upgrades using your SkyMiles®
• Manage travel preferences and payment methods
• Save a companion to your profile
• Need Help? Chat with one of our agents via Live Chat messaging

Use at the Airport

• ”Today” has everything you need for your day of travel 
• Check in to your flight and receive your digital boarding pass, pinned to the bottom of your screen for easy access
• ”Notifications Center” gives you flight updates and gate change notifications
• Use Airport Maps to navigate through the airport
• View your place on the upgrade/standby list
• Scan your passport during check-in
• View, change or upgrade your seat
• Reserve Preferred Seats in the bulkhead or aisle
• Access boarding pass offline
• Pay for and track your checked bags
• Monitor flight status and read details about our fleet and partners
• Rebook canceled flights or missed connections

During & After Your Flight

• Get real-time bag tracking alerts
• Map your flight en route
• Find Delta Sky Club® info 
• Store and use mobile drink vouchers

Today puts everything you need for your day of travel in one convenient place, including your mobile boarding pass, flight status and gate information.

Using color accents associated with each of Delta’s fare products, these helpful visual cues carry through from booking to boarding. Plus, with streamlined navigation, the new “My Trips” tab brings relevant trip information into a standalone view. 

View your current SkyMiles Member Status and track your Medallion Status progress for the upcoming year through earned and pending Medallion Qualification Dollars. 

Track My Bags gives you peace of mind by allowing you to watch your bags from gate to gate, getting back to your belongings with ease.

Stay informed of seat updates in the Feed and unexpected travel disruptions in the all-new “Help Center” view. Need to chat with customer service? Message our Reservations specialists using the messaging feature under More.

• Today Slide 1 of 5: Today puts everything you need for your day of travel in one convenient place, including your mobile boarding pass, flight status and gate information.
• Book Flights & Select Seats Slide 2 of 5: Using color accents associated with each of Delta’s fare products, these helpful visual cues carry through from booking to boarding. Plus, with streamlined navigation, the new “My Trips” tab brings relevant trip information into a standalone view. 
• SkyMiles Status Tracker Slide 3 of 5: View your current SkyMiles Member Status and track your Medallion Status progress for the upcoming year through earned and pending Medallion Qualification Dollars. 
• Track My Bags Slide 4 of 5: Track My Bags gives you peace of mind by allowing you to watch your bags from gate to gate, getting back to your belongings with ease.
• Help Center & Communications Slide 5 of 5: Stay informed of seat updates in the Feed and unexpected travel disruptions in the all-new “Help Center” view. Need to chat with customer service? Message our Reservations specialists using the messaging feature under More.

A Better Travel Journey

With the Fly Delta app, it’s easy to search, compare and book flights — so it’s easier to plan your trips or book on the go. Manage My Profile , view upcoming trips, or even book award tickets with miles.

Fly Delta helps you speed through the airport, so you’re on your way sooner. Check in for your flight and access your mobile boarding pass, see alerts and even view, change or upgrade your seat

As you’re on your way, it’s easier with Fly Delta. Track your bag and receive alerts in real-time, check the upgrade list, find a Delta Sky Club® or navigate the airport with interactive airport map

Fly Delta News & Updates

• Investor Relations
• Business Travel
• Travel Agents
• Comment/Complaint
• Browser Compatibility
• Accessibility
• Booking Information
• Customer Commitment
• Tarmac Delay Plan
• Sustainability
• Contract of Carriage
• Cookies, Privacy & Security
• Human Trafficking Statement (PDF)