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Frequently Asked Questions

General questions, i’ll be 19 before the expiry date of the 18 and under metro season ticket i want to buy, what do i do.

Contact our Customer Services team on 0191 20 20 747 (8am – 6pm, Monday to Friday).

My Student ID expires before the expiry date of the Student Metro Season Ticket I want to buy, what do I do?

How is the new website different from pop shop.

You can now get Pop PAYG and Pop blue cards from the new website, and they’ll automatically be registered, which means that your balance is protected if you lose your card. 

Your Metro Season Ticket will now be loaded onto your first Pop card, instead of having to wait until you received your Pop card until you could buy one. And there’s no longer any need to upload a photo.

Students no longer need to order a Pop card online then visit a TravelShop to activate their student discount – it’s all done on this new website. Simply upload an image of your student ID card showing the expiry date and then buy your Student Metro Season Ticket.

And that’s the same if you want to buy an 18 and Under Metro Season Ticket – you just upload your proof that you’re aged 18 or under instead of having to visit a TravelShop. 

You’ll soon be able to apply for Under 16 Pop cards and Concessionary Travel Passes via this website too.

I had a Pop Shop account – what do I do now?

Simply go to ‘Log in to your account’ and enter the email address (which you'll need to have access to) and password you used for your Pop Shop account. You’ll be asked to change your password the first time you log in and then you can use the new website to buy products or top up your balance.

I sent a Pop PAYG/Pop blue Close Your Journey request via Pop Shop – what’s happened to it?

Don’t worry, it’ll be sent ready to load onto your Pop PAYG or Pop blue when you touch in /out asap.

I requested a ‘close your journey’ refund – when will I receive it?

A close your journey refund will take up to 7 days to be available to load onto your card.

Please make sure that you have sufficient balance to travel before you submit your close your journey request. If you need to top up your balance in order to be able to make a journey, we advise you to do so at a Metro station ticket machine or Nexus TravelShop, as the option to top up online will not be available until you have collected your refund. 

I have an 18 and Under Metro Season Ticket on a Pop card and I now want to buy a Student Metro Season Ticket – how do I do this?

You’ll need to apply for another Pop card with a student entitlement on it.  If you had a Pop Shop account, you’ll need to use a different email address from the one you used there.

Can I register my corporate Pop card on this new website?

No, there’s no need for you to register your corporate Pop card.

How do I get a Pop Pay As You Go card?

A Pop PAYG card is free, but you must buy it with a £10 balance.

How do I get a Pop blue card?

A Pop blue card is free, but you must buy it with a £10 balance.

How do I get a Pop card for a smart cycle locker?

You can get an application form from a Nexus TravelShop.

How do I get a Pop card for a Ferry season ticket?

I want a refund on my pop payg or pop blue balance – how do i get one.

If your Pop PAYG or Pop blue card is registered online, simply return the card to Nexus (either via a Nexus TravelShop or to Pop Refunds, Customer Services, Nexus, Nexus House, St James Boulevard, Newcastle NE1 4AX) with a covering note requesting a refund and your details. A cheque will be issued, which can take about 2 weeks.

How to Use Smartcards

Where can i find out more about pop payg.

Find out more here: https://www.nexus.org.uk/ticket-information/pop/payg/pop-payg-faqs

Where can I find out more about Pop blue?

Find out more here: https://www.nexus.org.uk/ticket-information/pop/popblue/pop-blue-faqs

Types of Tickets

Where can i find out more about metro season tickets.

Find out more here: https://www.nexus.org.uk/metro-season-ticket

Where can I find out more about Student Metro Season Tickets?

Find out more here: https://www.nexus.org.uk/student-metro-season-ticket

Where can I find out more about 18 and Under Metro Season Tickets?

Find out more here: https://www.nexus.org.uk/18-and-under-metro-season-ticket

How do I buy a Metro season ticket?

If you want to buy a 4 week or annual Metro season ticket, Student Metro Season Ticket or 18 and Under Metro Season Ticket, you need to apply for a Pop card. 1 week Metro Season Tickets can also be loaded onto a Pop card, but can be bought from Metro station ticket machines without a Pop card as well.

Can I buy a Ferry season ticket online?

No. Full details of where to buy them are here: https://www.nexus.org.uk/ferry-season-ticket

Troubleshooting

I had a pop shop account and have logged into the new website, but can't see any of my smartcards in my new account – what do i do.

If you are re-registering your Pop Shop account, and expected to see your existing smartcard(s) in your new account, please contact our Customer Services team on 0191 20 20 747 (8am – 6pm, Monday to Friday).

Only one smartcard can be registered to an account in the new website, so if you had more than one card in your Pop Shop account you need to choose which one you would like to register in this account when you speak to us.  Any other cards can be registered to separate accounts so that you can continue to manage them online; it would be handy to have additional email addresses ready to do this. Our Customer Services team will explain how to set up any additional smartcard accounts when you call them.

I had a Pop Shop account for my Pop PAYG/Pop blue card. I can’t see my online balance in the new website – where has it gone?

Pop PAYG and Pop blue cardholders: there is no online balance facility on the new website. If you used the online balance in your Pop Shop account, simply click here to ask us to send an outstanding balance to be loaded onto your Pop PAYG or Pop blue card.

In the 'Your enquiry' section, select 'Pop' and then 'Pop Shop online balance' and then give us:

  •     your name
  •     your postcode
  •     the email address you used to log in to your Pop Shop account, if it's different from the one you provide in the 'Your details' section of this form
  •     the last 8 digits of your card number
  •     an estimate of how much money was in your online balance

Please note that an online balance is not the same as a card balance – online balances consisted of amounts returned to you from a Close Your Journey request, a failed top up, or if you exceeded your £90 card balance. 

I used to have a Pop Shop account, but can’t log in to an account on the new website – what do I do?

I’m trying to register an existing card on the new website – i didn’t have a pop shop account – and it won’t let me. what do i do next, i’m trying to register a smartcard, but it’s saying it can’t be registered – what’s wrong.

The card needs to be a Pop card, Pop PAYG card, Pop blue card or Newcastle University smartcard. If it is a Pop card from before 2014, unfortunately it can’t be registered on the new website and you’ll need to apply for another one.

I forgot to touch in or out on Metro with my Pop PAYG or Pop blue card – what do I do?

Log into your account on nexus.org.uk and complete the Close your journey form.

I’ve bought the wrong product (eg the wrong zones) – what can I do?

The product i’ve bought (season ticket or top up) isn’t loading onto my smartcard – what can i do.

Please note that it can take up to 48 hours after you buy it for a product to be available to load onto your smartcard. If you have waited for 48 hours, contact our Customer Services team on 0191 20 20 747 (8am – 6pm, Monday to Friday).

I think I’ve just uploaded the wrong document to show my age or that I’m a student – what should I do?

If you’ve uploaded the wrong document, our Customer Services team will be in touch.

I haven’t received my Pop card – what can I do?

Please allow 5 working days for your new Pop card to be delivered.   If you have waited for 5 working days, contact our Customer Services team on 0191 20 20 747 (8am – 6pm, Monday to Friday).

My Pop card doesn’t work – what do I do?

If your card is damaged (ie it shows signs of physical damage) and it’s registered in an online account, just use the ‘Replace this card’ option when you’re logged in. See the Ticket and Smartcard Terms & Conditions for what happens next.

If your card is faulty (ie it cannot be read by a smartcard reader, but shows no signs of physical damage) please take it to a Nexus TravelShop to be checked. See the Ticket and Smartcard Terms & Conditions for what happens next.

I’ve lost my Pop card – what do I do?

If your card is registered in an online account, just use the ‘Replace this card’ option when you’re logged in. See the Ticket and Smartcard Terms & Conditions for what happens next.

My Pop card has been stolen – what do I do?

Legal information.

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Tyne and Wear Passenger Transport Executive trading as Nexus Nexus, Nexus House, St James Boulevard, Newcastle upon Tyne, NE1 4AX. VAT Number 176720058

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Confirm card replacement

Are you sure you wish to request a replacement card? This will mean that your current card will no longer work. If you confirm your request we will process a new smart card and send it to the address details you have previously confirmed.

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Skills For People

  • Board of Trustees
  • Care Act Advocacy
  • IMCA (Independent Mental Health Advocacy)
  • IMHA (Independent Mental Health Advocacy)
  • Paid RPR (Relevant Person’s Representative)
  • Family Advice & Support
  • Help & Connect
  • Information and Support
  • ISD (Individual Service Design)
  • Mindfulness Hub
  • Social Groups
  • Geordie Mums
  • Independent Voices
  • We Are Human Too
  • Easy Information Service
  • Quality Checkers
  • Working in Partnership
  • Redcar & Cleveland Safe Places Scheme
  • Transport Information Booklet
  • Tyne & Wear Transport
  • Concessionary Travel Pass
  • Companion Card
  • Metro Gold Card
  • Bridge Card
  • Blue Badge Scheme
  • Disabled Persons Railcard
  • Passenger Travel Assistance (Rail)
  • Newcastle International Airport
  • Independent Travel Training
  • Other Contacts

Nexus provide, plan and promote public transport in the North East of England. They provide several services for people with disabilities.

Visit their website: www.nexus.org.uk

Nexus Travel shops

Nexus have 6 Travel shops, all conveniently located either on or next to a Metro Station

  • Central Station
  • North Shields
  • South Shields

For more information contact:

Customer Services Nexus House St James Boulevard Newcastle upon Tyne NE1 4AX

Tel: 0191 202 0747

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Skills for People

4 Glendale Terrace Byker Newcastle upon Tyne NE6 1PB

Tel: 0191 281 8737

Email: [email protected]

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Registered Charity No: 1069993

Company No: 3487635

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Public Transportation and Metro Rail Information

Tyne and Wear Metro

The Newcastle upon Tyne Metro, also known as the Tyne and Wear Metro, is an efficient rapid transit system located in the North East region of England, within the United Kingdom. Its operation combines elements of metro and light rail systems to provide an efficient service to the city of Newcastle upon Tyne.

The Metro network currently comprises two active lines with a total of 60 stations. It covers a considerable distance of 77.5 kilometres (48.2 miles), making it the second largest metro system in the UK after the London Underground.

The Underground began operating on 11 August 1980, following the conversion of former railway lines to suit the newly constructed underground tunnel structure. It operates from 5:00 a.m. to 12:00 a.m., with a basic fare of 1.80 pounds sterling (approximately $US 2.32).

Newcastle Metro serves approximately 104,000 passengers per day. It does not operate 24 hours a day, but runs from 5:52am to 12:21am Monday to Friday, 5:40am to 11:51pm on Saturdays and 6:17am to 11:51pm on Sundays.

Unfortunately, the metro does not have air conditioning, nor does it allow passengers to walk between platforms. There are no driverless trains and the platforms have no screen doors.

The fare for the Newcastle Metro starts at 2.80 British Pounds (£). For more detailed information, you can visit the Newcastle Metro Official Website .

Metro map of Newcastle

Map of Newcastle Metro showing different lines. Click on the map to enlarge it.

Tyne and Wear Metro

About Newcastle upon Tyne City

Newcastle upon Tyne is a bustling city in the north-eastern region of England, forming an integral part of the United Kingdom of Great Britain and Northern Ireland. This city falls within the Tyne and Wear metropolitan area.

This metropolis is proud to be a member of the Eurocities network, established in 1986 to promote links between Europe’s major cities. It covers a total area of 113 square kilometres (43.6 square miles) and is home to a metropolitan population of 1,650,000.

With roots dating back to Roman times and the construction of the Pons Aelius Bridge across the River Tyne, Newcastle presents a striking blend of traditional structures and modern architectural wonders. Notable landmarks include Newcastle St James’ Park football stadium and the campus of Newcastle University, recognised as one of the most impressive in Europe.

With temperatures ranging between 18ºC and 19ºC (64.4ºF and 66.2ºF) in summer and between 4ºC and 5ºC (39.2ºF and 41ºF) in winter, the city typically experiences a rainy climate even during the summer months.

Detailed Information on the Metro

Newcastle Metro’s 77.5 kilometre (48.1 mile) route serves areas including Newcastle upon Tyne, Gateshead, South Tyneside South, North Tyneside North and Sunderland.

The Metro has been in operation since 11 August 1980, when the first section of the Green Line was opened. The system’s fleet consists of 90 “Metrocars”, each with a capacity of 84 seated and 188 standing passengers. The last renovation of these vehicles was carried out in 2015 by the North American company Wabtech Railen.

The metro system is managed by the region’s transport authority, Nexus, under the North East Combined Authority (NECA). It serves around 37.7 million people each year. Here is some quick information about the Underground:

  • Known as : Metro or Tyne and Wear Metro
  • Length : 77.5 kilometers (48.1 miles)
  • Rail width : 1435 mm (4.71 ft)
  • Number of lines : 2
  • Number of stations : 60
  • Maximum speed : 70 km/h (43.5 m/h)
  • Website : www.nexus.org.uk/metro
  • Operator : Nexus
  • Daily ridership : Approximately 101,300
  • Founded : August 11, 1980

A Look into Its History

The beginnings of Newcastle’s railway network date back to the early decades of the 19th century, with the proliferation of railway lines corresponding to the increasing use of steam for power and transport.

In 1904, the North Eastern Railway (NER) began electrifying the network, marking the advent of an electric railway for the regions north of the River Tyne. However, due to the high cost of maintaining an electric operation and low passenger numbers, the rolling stock was converted to diesel by 1960.

The big change came in the 1970s when the local transport authority launched a project to improve transport conditions. This led to the re-electrification of the tracks and the construction of new subway-like tracks and tunnels. On 11 August 1980, the first phase of this revamped transport system went into operation.

Lines and Stations

The Newcastle upon Tyne Metro consists of two lines with a total of 60 stations. The first line opened in 1980, with the second line opening four years later. These lines together form a 77.5-kilometre (48.2-mile) route that covers much of the city and its surrounding areas.

The Green Line, distinguished by its colour, has a total of 31 stations and covers the east-west corridor of the city, forming a diagonally curved line. The line terminates at Newcastle Airport and Sunderland stations.

Yellow Line

The Yellow Line spans the east-west corridor of the city, forming a horizontal line with curved ends. It has 41 stations, 11 of which are shared with the Green Line. The terminus of the line is Saint James and South Shields.

Connections to Other Systems

In addition to the Metro, Newcastle has several Nexus-managed transport systems that complement the Metro service. The Shields Ferry provides an efficient means of crossing the River Tyne and carries around 400,000 passengers a year. The ferry system comprises four boats and the journey to the other side of the canal takes just seven minutes.

In addition, Nexus operates a citywide bus system with 17 bus stops, three of which connect directly to the Metro – Four Lane Ends, Heworth and Regent Centre. This bus network extends into the surrounding areas of the city and carries 30 million passengers a year.

Nexus also operates the suburban rail network linking Newcastle upon Tyne with other major UK cities including Edinburgh, Glasgow, Leeds, Manchester, Sheffield, Birmingham and London.

Airport Connections

Newcastle International Airport, a major air terminal in the United Kingdom, is home to over 20 airlines, ensuring Newcastle is connected to almost every European nation and several other countries. Located in Woolsington, a village on the outskirts of Newcastle upon Tyne, the airport is easily accessible.

The airport is easily reached by the Metro’s Green Line, which has a terminus a short distance south of the airport. This station, which is connected by an enclosed tunnel, has been in operation since 1991 and is recognised as one of the most efficient metro stations in the country. The station is open from 5.37am to 11.39pm and the journey from the airport to the city centre takes just 24 minutes.

Operating Hours and Frequency

To cope with the high number of passengers using the Newcastle upon Tyne metro every day, the system administrator, Nexus, has drawn up a timetable to provide a virtually round-the-clock service. This integrates two other systems operated by the government subsidiary. Here is a detailed overview of the timetable and frequency of each line:

The Green Line runs from 5.40am with the first train leaving Airport Station and the last train arriving at Sunderland Station at 12.01am on weekdays and Saturdays. On Sundays and bank holidays the first train departs at 6.20am and the last train arrives at 11.46pm. Trains run regularly every 10 minutes, every seven to eight minutes at peak times and every 15 minutes at weekends and bank holidays.

The Yellow Line leaves St James’s station at 6.13am, with the last train arriving at Gateshead and Barrow station at 11.39pm. The timetable remains the same on Saturdays, while on Sundays and bank holidays trains run from 7am to 11.40pm. The frequency of trains is similar to the Green Line.

Fares, Tickets, and Cards

Nexus, the operator of Newcastle upon Tyne, has developed a comprehensive fare system to meet the diverse needs of its passengers. Ticket prices vary depending on the type of ticket, the zones travelled and the profile of the driver. Here are the details of the different ticket types and how to buy them:

  • Single ticket: This ticket can be used on any Nexus-operated vehicle, with the cost varying depending on the zones travelled.
  • PAYG card: The Pop Pay As You Go (PAYG) card allows passengers to pay for their journeys as they travel.
  • Metro Day Ticket: This ticket offers unlimited travel on all Nexus modes of transport, with the cost varying according to the zones travelled.
  • Metro Season Ticket: Ideal for regular commuters, this ticket offers multiple journeys.
  • Student Metro Ticket: Students can get a 30% discount on this ticket by showing a student card at Nexus ticket offices.

Children under the age of 5 can travel for free, while those aged between 5 and 16 can use the Pop Friendly card, which offers unlimited travel within a zone for £1.10 ($1.42) or a single journey for £0.60 ($0.77).

System Regulations

Rules are essential to maintain public order, ensure courtesy among riders, and protect the facilities and integrity of individuals. Here are some of the key rules established by Nexus:

  • Eating and drinking are prohibited within system facilities.
  • Only service animals assisting disabled passengers are allowed on the system.
  • Firearms or weapons such as knives are strictly prohibited.
  • Bicycles are not permitted on any carriages or other Nexus-operated transport.
  • Passengers must use the system in accordance with the type of ticket purchased.
  • Children under the age of 12 must be supervised while travelling on the system.
  • All users must obey the instructions of Metro staff.
  • No shouting or violent behaviour is permitted within the system facilities.
  • Causing damage to Nexus Metro transportation facilities is strictly prohibited.
  • Selling goods and begging are not allowed within the system facilities.

Future expansions

Since 2004, Nexus has been considering a series of extensions to the system’s current lines. The aim is to increase passenger numbers, provide a faster service and improve efficiency.

The first of these is the construction of a line between Tyne Dock and East Boldon, linking the two lines currently in operation. This will provide a direct link in the south of the city where there is currently no interchange between the two lines.

Another proposal is to build a line from Leamside to Washington. This has been approved by the regional government. However, Nexus has yet to start construction on this new section.

One of the most compelling projects is a link to the Blyth and Ashington Metro system, which will be completed through Northumberland Park station.

There are also plans to extend the Green and Yellow Lines. The former includes a new section to the north, while the latter will extend to the far west. However, both have been delayed due to the high cost of building new tunnels and track extensions.

  • Newcastle upon Tyne Metro is one of the safest metros in Europe. However, passengers should always take care when using the Underground. It is advisable to keep an eye on your belongings at all times and to keep them close to you, especially in front of your body.
  • The system has a wide range of fare options. It is advisable to consult the metro’s official website to choose the most suitable ticket.
  • Nexus, the government subsidiary responsible for the city’s transport, operates two additional modes of transport. It is therefore extremely important to find out which routes can help you get around the city. There are areas that are not served by the metro.
  • The metro operator, Nexus, has a journey planning system that allows you to select stations and see the arrival times of their trains.
  • This application helps to reduce waiting time on platforms and speeds up the movement of passengers throughout the system.
  • It is also essential that all passengers familiarise themselves with the system’s rules to avoid being fined by Nexus’ authorised staff.
  • Finally, although this Underground system is not particularly large or complex, it is always advisable to consult a system map. This will help passengers to familiarise themselves with the distances, which can often be too long for some.

Interesting facts

  • The Newcastle upon Tyne Metro was the first railway system in the UK to use the metric system for all its characteristics, including speed over distance.
  • This transport system is characterised by an important exponent of the city’s visual arts. Some of its stations have been transformed into large-scale works of art, representing the city’s culture through the medium of the railway. Most of the works were specially commissioned to represent important artists from different latitudes. Among the most famous are Nayan Kulkarni’s Nocturne and Michael Pinski’s Hadrian’s Wall Map.
  • This system was originally designed to work with the ferry and bus lines, under a completely unified mechanism with the same standard fare. However, this was not achieved and instead transfer tickets were produced to allow travel from one mode of transport to another.

Sightseeing via the Newcastle upon Tyne Metro

Newcastle upon Tyne is one of the most important cities in the United Kingdom. Over the years it has become a popular tourist destination for the many people who visit the UK. Its Roman and medieval past make it a living part of history, but it has also become a symbol of modernity and sport. The Underground is one of the best ways to get around the city. Below are some of the places you can visit on the Newcastle upon Tyne Metro:

Chinatown: Like most cities in the world, Newcastle upon Tyne’s Chinatown is a major attraction for anyone visiting the city. This is due to its many commercial activities and the cultural vibrancy that surrounds its streets. Most tourists stop along these streets to pick up traditional Asian spices and enjoy new culinary experiences. To reach this destination, one simply needs to get off at St James station on the yellow line of the metro and walk a few metres.

Hatton Gallery: The Hatton Gallery is one of the most important venues for artistic expression in the city. It is the University of Newcastle’s gallery and is located in the University’s Fine Arts Building. This institution was founded in 1925 by the King Edward VII School of Art. The Hatton Gallery has a permanent collection of over 3500 works dating back to the sixteenth century. Exhibits include paintings, photographs and sculptures. Some are very large. To visit, simply get off the Yellow Line at Haymarket Station and walk a few blocks.

Grey’s Monument: This is one of the most visited monuments in the city. This statue was erected in honour of Lord Grey for his approval of the Great Reform Act of 1832. It is 40 metres high and was designed by architects John and Benjamin Green. The historical value of this monument is immense, not only because of its construction, but also because of the lightning strike that destroyed Lord Grey’s head in 1941. To visit the statue, simply get off at Monument station, which is on both the yellow and green lines, and take a short walk through the historic centre of the city.

;-)

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  • Nexus Travel Shop

How to get to Nexus Travel Shop in Newcastle Upon Tyne by bus or underground?

See nexus travel shop, newcastle upon tyne, on the map.

Nexus Travel Shop map

Directions to Nexus Travel Shop (Newcastle Upon Tyne) with public transport

The following transport lines have routes that pass near Nexus Travel Shop

How to get to Nexus Travel Shop by bus?

Click on the bus route to see step by step directions with maps, line arrival times and updated time schedules.

From Blaydon Rugby Club, Gateshead

From washington galleries bus station, sunderland, from gibside chapel and grounds, gateshead, from cineworld, south tyneside, from cineworld boldon, south tyneside, from wrekenton, gateshead, from cobalt business exchange (cbx) & conference centre, north tyneside, from tesco, north tyneside, from asda, north tyneside, from the pavilion, north tyneside, how to get to nexus travel shop by underground.

Click on the underground route to see step by step directions with maps, line arrival times and updated time schedules.

Bus stations near Nexus Travel Shop in Newcastle Upon Tyne

  • Haymarket Bus Station, Newcastle upon Tyne, 1 min walk, VIEW
  • Haymarket Bus Station, Newcastle Upon Tyne (Stand T), 2 min walk, VIEW
  • Haymarket Bus Station, Newcastle Upon Tyne (Stand S), 2 min walk, VIEW
  • Haymarket St Mary's Place, Newcastle upon Tyne, 2 min walk, VIEW
  • Haymarket Barras Bridge, Newcastle upon Tyne, 2 min walk, VIEW
  • Haymarket Bus Station, Newcastle Upon Tyne (Stand P), 2 min walk, VIEW
  • Newcastle St Thomas Street, Newcastle upon Tyne, 2 min walk, VIEW

Train stations near Nexus Travel Shop in Newcastle Upon Tyne

  • Manors, 10 min walk, VIEW

Underground stations near Nexus Travel Shop in Newcastle Upon Tyne

  • Haymarket (Tyne And Wear Metro Station), Newcastle upon Tyne, 10 min walk, VIEW

Bus lines to Nexus Travel Shop in Newcastle Upon Tyne

  • 47, Fenham - Newcastle upon Tyne, VIEW
  • X75, Wallington - Newcastle upon Tyne, VIEW
  • 307, Newcastle upon Tyne - North Shields, VIEW
  • 352, Newcastle upon Tyne - Cramlington, VIEW
  • 354, Newcastle upon Tyne - North Shields, VIEW
  • 355, Newcastle upon Tyne - Palmersville, VIEW
  • 54, Newcastle upon Tyne, VIEW
  • X7, Newcastle upon Tyne - Blyth, VIEW
  • X8, Newcastle upon Tyne - Blyth, VIEW
  • X9, Blyth - Newcastle upon Tyne, VIEW
  • X10, Blyth - Newcastle upon Tyne, VIEW
  • X11, Blyth - Newcastle upon Tyne, VIEW
  • X30, Newcastle upon Tyne - Bebside, VIEW
  • X46, Newcastle upon Tyne, VIEW
  • 43, Newcastle upon Tyne, VIEW
  • 44, Stannington, VIEW
  • 45, Dinnington, VIEW
  • 10, Lemington, VIEW
  • 11, Chapel House, VIEW
  • 30, Slatyford, VIEW

What are the nearest stations to Nexus Travel Shop?

The nearest stations to Nexus Travel Shop are:

  • Haymarket Bus Station, Newcastle upon Tyne is 51 meters away, 1 min walk.
  • Haymarket Bus Station, Newcastle Upon Tyne (Stand T) is 88 meters away, 2 min walk.
  • Haymarket Bus Station, Newcastle Upon Tyne (Stand S) is 94 meters away, 2 min walk.
  • Haymarket St Mary's Place, Newcastle upon Tyne is 96 meters away, 2 min walk.
  • Haymarket Barras Bridge, Newcastle upon Tyne is 107 meters away, 2 min walk.
  • Haymarket Bus Station, Newcastle Upon Tyne (Stand P) is 112 meters away, 2 min walk.
  • Newcastle St Thomas Street, Newcastle upon Tyne is 123 meters away, 2 min walk.
  • Manors is 697 meters away, 10 min walk.
  • Haymarket (Tyne And Wear Metro Station), Newcastle upon Tyne is 740 meters away, 10 min walk.

Which bus lines stop near Nexus Travel Shop?

These bus lines stop near Nexus Travel Shop: 21, 306, 307, 309, 56, X45.

Which underground lines stop near Nexus Travel Shop?

These underground lines stop near Nexus Travel Shop: GRN, YEL.

What’s the nearest underground station to Nexus Travel Shop in Newcastle Upon Tyne?

The nearest underground station to Nexus Travel Shop in Newcastle Upon Tyne is Haymarket (Tyne And Wear Metro Station), Newcastle upon Tyne. It’s a 10 min walk away.

What’s the nearest train station to Nexus Travel Shop in Newcastle Upon Tyne?

The nearest train station to Nexus Travel Shop in Newcastle Upon Tyne is Manors. It’s a 10 min walk away.

What’s the nearest bus stop to Nexus Travel Shop in Newcastle Upon Tyne?

The nearest bus stop to Nexus Travel Shop in Newcastle Upon Tyne is Haymarket Bus Station, Newcastle upon Tyne. It’s a 1 min walk away.

What time is the first underground to Nexus Travel Shop in Newcastle Upon Tyne?

The GRN is the first underground that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at 06:12.

What time is the last underground to Nexus Travel Shop in Newcastle Upon Tyne?

The YEL is the last underground that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at 00:32.

What time is the first train to Nexus Travel Shop in Newcastle Upon Tyne?

The NORTHERN is the first train that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at 08:32.

What time is the last train to Nexus Travel Shop in Newcastle Upon Tyne?

The NORTHERN is the last train that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at 22:04.

What time is the first bus to Nexus Travel Shop in Newcastle Upon Tyne?

The 36 is the first bus that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at 06:28.

What time is the last bus to Nexus Travel Shop in Newcastle Upon Tyne?

The 43 is the last bus that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at 23:59.

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Public Transit to Nexus Travel Shop in Newcastle Upon Tyne

Wondering how to get to Nexus Travel Shop in Newcastle Upon Tyne, United Kingdom? Moovit helps you find the best way to get to Nexus Travel Shop with step-by-step directions from the nearest public transit station.

Moovit provides free maps and live directions to help you navigate through your city. View schedules, routes, timetables, and find out how long does it take to get to Nexus Travel Shop in real time.

Looking for the nearest stop or station to Nexus Travel Shop? Check out this list of stops closest to your destination: Haymarket Bus Station; Haymarket Bus Station; Haymarket Bus Station; Haymarket St Mary's Place; Haymarket Barras Bridge; Haymarket Bus Station; Newcastle St Thomas Street; Manors; Haymarket (Tyne And Wear Metro Station).

Bus: 21 306 307 309 56 X45 47 X75 352 354 54 X7 X8 X9 X10 X11 X30 Train: NORTHERN Underground: GRN YEL

Want to see if there’s another route that gets you there at an earlier time? Moovit helps you find alternative routes or times. Get directions from and directions to Nexus Travel Shop easily from the Moovit App or Website.

We make riding to Nexus Travel Shop easy, which is why over 1.5 million users, including users in Newcastle Upon Tyne, trust Moovit as the best app for public transit. You don’t need to download an individual bus app or train app, Moovit is your all-in-one transit app that helps you find the best bus time or train time available.

For information on prices of bus and underground, costs and ride fares to Nexus Travel Shop, please check the Moovit app.

Use the app to navigate to popular places including to the airport, hospital, stadium, grocery store, mall, coffee shop, school, college, and university.

Nexus Travel Shop Address: Percy Street street in Newcastle Upon Tyne

Attractions near Nexus Travel Shop

  • Haymarket Station England
  • Haymarket Metro Station
  • Primark Stores
  • Haymarket Metro
  • Newcastle Haymarket
  • Nexus TravelShop
  • stand H, eldon square bus station
  • Post Office
  • Haymarket Bus Station
  • Q3 Bus to Great Park
  • The Grand Hotel
  • Virgin Media Store Newcastle upon Tyne
  • Herschel Building
  • Thai Massage Newcastle
  • Haymarket Barras Bridge, Newcastle upon Tyne
  • 309 bus to Whitley Bay & Blyth (Stand M)
  • M&S Food Hall
  • City Tavern

How to get to popular attractions in Newcastle Upon Tyne with public transportation

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  • HMRC , Newcastle Upon Tyne
  • Blackfriars Restaurant , Newcastle Upon Tyne
  • Whitley Bay Ice Rink , North Tyneside
  • The Lemington Centre , Newcastle Upon Tyne
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  • Clays Garden Centre , Sunderland
  • Kingsmead , Stockton-On-Tees
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  • Crook , County Durham
  • Arthurs Hill , Newcastle Upon Tyne

Get around Newcastle Upon Tyne by public transport!

Travelling around Newcastle Upon Tyne has never been so easy. See step by step directions as you travel to any attraction, street or major public transport station. View bus and train timetables, arrival times, service alerts and detailed routes on a map, so you know exactly how to get to anywhere in Newcastle Upon Tyne.

When travelling to any destination around Newcastle Upon Tyne use Moovit's Live Directions with Get Off Notifications to know exactly where and how far to walk, how long to wait for your line , and how many stops are left. Moovit will alert you when it’s time to get off — no need to constantly re-check whether yours is the next stop.

Wondering how to use public transport in Newcastle Upon Tyne or how to pay for public transport in Newcastle Upon Tyne? Moovit public transport app can help you navigate your way with public transport easily, and at minimum cost. It includes public transport fees, ticket prices, and costs. Looking for a map of Newcastle Upon Tyne public transport lines? Moovit public transport app shows all public transport maps in Newcastle Upon Tyne with all bus or underground routes and stops on an interactive map.

Newcastle Upon Tyne has 2 transport type(s), including: bus or underground, operated by several transport agencies, including Go North East, Stagecoach North East, Stagecoach Cumbria and North Lancashire, Arriva North East, Gateshead Central Taxis, JH Coaches, Weardale Motor Services, Stanley Travel, Cumbria Classic Coaches, Peter Hogg of Jedburgh, Generation Travel, Hodgsons, Tyne and Wear Metro, Ferryhill Village Travel and A-line Coaches

Public transport routes with stations closest to Nexus Travel Shop in Newcastle Upon Tyne

Underground lines with stations closest to nexus travel shop in newcastle upon tyne, haymarket (tyne and wear metro station), newcastle upon tyne, train lines with stations closest to nexus travel shop in newcastle upon tyne, bus lines with stations closest to nexus travel shop in newcastle upon tyne, haymarket bus station, newcastle upon tyne.

nexus travel newcastle

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  • Trusted Traveler Programs

The NEXUS program allows pre-screened travelers expedited processing when entering the United States and Canada. Program members use dedicated processing lanes at designated northern border ports of entry, NEXUS kiosks when entering Canada by air and Global Entry kiosks when entering the United States via Canadian Preclearance airports. NEXUS members also receive expedited processing at marine reporting locations.

Trusted Traveler Programs: Nexus

Nexus benefits.

Nexus logo Customs Douanes Immigration with Canadian and US flag. Links to DHS.gov Trusted Traveler Programs.

  • Receive expedited passage at NEXUS-dedicated lanes
  • Utilize Global Entry airport kiosks
  • If arriving by sea, reporting arrival into the U.S. and Canada by calling a marine telephone reporting center

nexus travel newcastle

What to Know About Trusted Traveler Programs — PreCheck, Global Entry, NEXUS, and SENTRI

Here’s what you need to know about Trusted Traveler Programs, including TSA PreCheck, Global Entry, NEXUS, and SENTRI.

Your time at the airport is precious. You want to ensure you have enough time to enjoy a pre-flight snack or cocktail at an airport lounge, but you also don’t want to get there so early that you’re waiting to board for hours before departure. Luckily, there are programs that can help you more reliably budget the time you need to get through security. 

Trusted Traveler Programs are issued through the Department of Homeland Security, and they allow members to move through security more efficiently. There are four main Trusted Traveler Programs offered to regular travelers: Global Entry, TSA PreCheck, NEXUS, and SENTRI. There’s a lot of overlap in what each program offers, so you will likely only need to apply for one. However, requirements, cost, and time to get approved can vary significantly from program to program. I spoke with Steve Orens , a senior vice president at FROSCH Travel and T+L A-List travel advisor, to compile this guide.

The best tip to anyone wanting to apply for these programs is to be thorough, says Orens. “Be prepared, fill out all requested information,” he explains. “Check back on the [application] page on a regular basis to follow the progress or provide any other information requested.”

Although it can take months or more than a year in some cases, these programs provide significant utility to travelers. Here’s everything you need to know about the Trusted Traveler Programs, and who should apply for each. 

Steve Orens is a senior vice president at FROSCH Travel and a T+L A-List travel advisor specializing in insider access.

TSA PreCheck

The first Trusted Traveler Program, and one of the most popular, is TSA PreCheck , which allows travelers to enjoy expedited security benefits. Travelers enrolled in PreCheck will not need to remove shoes, laptops, liquids, belts, or jackets when going through TSA airport security. In 99 percent of cases, travelers will get through security in 10 minutes or less. In my experience, it’s typically even faster. 

The enrollment process is quite simple — all you need to do is choose an enrollment provider , submit an application online , and visit an enrollment location for fingerprinting and payment. Once you receive your Known Traveler Number, you can start enjoying your benefits. The cost varies between $78 and $85 for new enrollments and $70 and $78 for PreCheck renewals , depending on your provider. You can even get TSA PreCheck for free thanks to credit cards that will reimburse you for the application fee, making it extremely worthwhile to enroll. 

U.S. citizens, U.S. nationals, and lawful permanent residents can apply for TSA PreCheck. Most airports will have dedicated TSA PreCheck security lanes. If not, you will receive a card indicating your membership. You will have to go through the regular security line with the card but will receive the same benefits. 

Global Entry

Global Entry allows travelers re-entering the U.S. from abroad to expedite the customs process. Members can use a dedicated Global Entry lane to proceed to a kiosk, which will capture a photo to confirm membership in the program. Then, proceed to the Customs and Border Patrol officer, and you’re all set. Global Entry includes all of the benefits of TSA PreCheck, so you do not need to apply for these programs separately. 

Global Entry is for pre-approved and low-risk travelers. As part of the application, you must undergo a background check and in-person interview to complete enrollment. Typically, the process requires you to visit an enrollment center for your interview before departure. If you cannot, you can complete your interview when you return to the U.S. through Enrollment on Arrival . 

It was just announced that you can also complete your Global Entry enrollment with Enrollment on Departure , a brand-new offering only available (for now) at Washington Dulles International Airport. The application fee is $100, but like PreCheck, many credit cards will reimburse you for the fee as long as you have not already been reimbursed for TSA PreCheck. 

Global Entry members can also validate their arrival to the U.S. via a Global Entry mobile app at select airports, further improving the process. 

The following people are eligible for Global Entry:

  • U.S. citizens
  • U.S. lawful permanent residents
  • Citizens of Argentina
  • Citizens of Brazil
  • Citizens of Bahrain
  • Citizens of India
  • Citizens of Colombia
  • Citizens of the United Kingdom
  • Citizens of Germany
  • Citizens of the Netherlands
  • Citizens of Panama
  • Citizens of Singapore
  • Citizens of South Korea
  • Citizens of Switzerland
  • Citizens of Taiwan
  • Mexican nationals

There could be additional requirements to meet, depending on your country of citizenship. Canadian citizens and residents can also be eligible for Global Entry benefits through membership in NEXUS. 

NEXUS is similar to Global Entry but specific to Canadian entry ports. You can use NEXUS when traveling by land, air, or sea. Members use expedited processing lanes when entering the U.S. and Canada: dedicated lanes at northern border ports of entry, NEXUS kiosks when entering Canada by air, Global Entry kiosks when entering the United States via Canadian Preclearance airports, and expedited processing at marine reporting locations. 

U.S. citizens, U.S. lawful permanent residents, Canadian citizens, Canadian lawful permanent residents, and Mexican nationals who are members of Viajero Confiable are eligible to apply for NEXUS. The process to get approved takes a lot longer than Global Entry or TSA PreCheck because you have to get approved by both the U.S. and Canada. The average processing time is around 12 to 14 months, and the application fee is $50. The process for applying is similar. All you need to do is submit an application and schedule an interview at an enrollment center. Note you will need to be interviewed by both U.S. and Canadian officials. NEXUS includes TSA PreCheck benefits. 

The fourth and final Trusted Traveler Program is SENTRI , which allows expedited entry into the U.S. from Canada and Mexico. SENTRI works the same way as NEXUS but enables the benefits on both the northern and southern borders of the U.S. Members can use dedicated processing lanes at southern land border crossings, the NEXUS lane when entering the United States from Canada by land, and Global Entry kiosks when entering by air. There aren’t any citizenship requirements for eligibility into SENTRI. However, Mexican nationals who wish to use the Global Entry kiosk when traveling by air will need to apply for Global Entry through their Trusted Traveler account. 

This is the most expensive program, with an application fee of $122.25. The processing timeline is slightly shorter than NEXUS, taking 10 to 12 months to complete. However, the process is the same as the other programs: complete an application, receive conditional approval, and schedule an interview at an enrollment center. You must bring your vehicle registration and proof of automobile insurance in the U.S. to your interview. SENTRI includes TSA PreCheck benefits. 

Which Trusted Traveler Program is right for you?

The best program for you depends on your travel habits, budget, and timeline. If you only travel within the U.S., TSA PreCheck is likely the best option. It includes all the security benefits and has one of the quickest processing times. However, if you take a couple of international trips per year, Global Entry is a fantastic option. I have Global Entry, and it has made my life significantly easier. Not only can I enjoy all of the same PreCheck benefits, but I can pass through customs quickly when entering the U.S., whether for a layover or my final destination. There are so many credit cards that will cover this application fee, too. 

NEXUS and SENTRI are both excellent programs for anyone who frequently travels between the U.S. and Canada or Mexico. Although they typically include the same PreCheck benefits, they won’t include Global Entry benefits when entering the U.S. from elsewhere, so you’ll want to weigh the pros and cons before applying. Enrollment in each program lasts for five years, so once you’ve decided, you can enjoy the benefits for a long time before having to renew. 

You should also think about present and future timelines, explains Orens. “For example, TSA PreCheck comes with Global Entry, but you can also only renew your TSA PreCheck when you renew your Global Entry,” he says. “So, when your Global Entry expires, so does your PreCheck.  If you don’t have time to [renew] Global Entry, then you will not have PreCheck back until you do.”

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Read the original article on Travel & Leisure .

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  1. Welcome to nexus.org.uk

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    Learn how to get a free or reduced cost bus pass in Newcastle if you are over 66 or have a disability. Find out how to use your pass and how the council pays for it.

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  8. Nexus Travel Shop Map

    Nexus Travel Shop is a ticket shop in Newcastle upon Tyne, England located on Haymarket. Mapcarta, the open map. Britain and Ireland ... 54°58′20″N 1°37′13″W / 54.9723°N 1.6202°W The Chinatown in Newcastle is a district of Newcastle upon Tyne, located in the west of the city, on the edge of the shopping and commercial centre ...

  9. Tyne and Wear Passenger Transport Executive

    Tyne and Wear Passenger Transport Executive. The Tyne and Wear Passenger Transport Executive, branded as Nexus, is an executive body of the North East Joint Transport Committee and is best known for owning and operating the Tyne and Wear Metro. It replaced the Tyneside PTE on 1 April 1974.

  10. Take the Kids For Free with Nexus

    Nexus are offering free travel for up to three kids aged 11 and under on the Metro and Shields Ferry when accompanied by a fare-paying adult - all day, every day. That means it's even easier (and cheaper!) to explore all the amazing places and activities that Newcastle and the wider North East have to offer - winner, winner!

  11. Bus timetables

    Bus strategy Better Bus Area Fund Bus stations and stops Live travel news Fares on selected Nexus bus services. Open search form. You are here: ... Slatyford - Newcastle - Heaton Coach Lane Campus. 1 Sunday, 27 March 2022: 1 (Go North East) Whitley Bay - Newcastle - Whickham - Metrocentre. 1 Sunday, 24 March 2024:

  12. What Nexus' £21 million shortfall means for travellers in Newcastle

    North East travel provider Nexus has announced it is forecasting a staggering £21.2 million shortfall for the next financial year. Nexus is in charge of planning, providing and promoting public transport across Tyne and Wear, which includes Newcastle 's Metro system and local bus services. Despite ambitious new plans for a new fleet of Metro ...

  13. Nexus to make changes to Metro peak service timetable due to fall in

    Nexus has announced changes to the Tyne and Wear Metro's peak time service following a change in journey trends since the Covid-19 pandemic. ... Newcastle Airport: Full list of cancelled and delayed flights today. Newcastle street gets colourful makeover to create the first of the city's unique villages ... "Customers can get real time ...

  14. NEXUS

    Nexus provide, plan and promote public transport in the North East of England. They provide several services for people with disabilities. Visit their website: www.nexus.org.uk. Nexus Travel shops. Nexus have 6 Travel shops, all conveniently located either on or next to a Metro Station. For more information contact: Tel: 0191 202 0747.

  15. Tyne and Wear Metro

    In addition to the Metro, Newcastle has several Nexus-managed transport systems that complement the Metro service. The Shields Ferry provides an efficient means of crossing the River Tyne and carries around 400,000 passengers a year. ... Children under the age of 5 can travel for free, while those aged between 5 and 16 can use the Pop Friendly ...

  16. Nexus launch night-bus for journeys to Newcastle International Airport

    A brand-new night bus is being introduced to take shift workers and holiday-goers from Newcastle's city centre to Newcastle International Airport. Running from Sunday, March 24, the night bus (787), will operate between the hours of 2.50am and 5.20am, to make early morning journeys to the airport easier. The joint project by Nexus and ...

  17. Apply for free school travel

    If your child lives in Newcastle and goes to a government-funded Newcastle school, they may be eligible for free travel to school, depending on how far the walk is and if they have any special needs.For information about Special Educational Needs Disability (SEND) Transport please visit the below page:Special Educational Needs Disability (SEND) Transport Apply for free school travel if your ...

  18. How to get to Nexus Travel Shop in Newcastle Upon Tyne by bus or

    What time is the first bus to Nexus Travel Shop in Newcastle Upon Tyne? The 36 is the first bus that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at 06:28. What time is the last bus to Nexus Travel Shop in Newcastle Upon Tyne? The 43 is the last bus that goes to Nexus Travel Shop in Newcastle Upon Tyne. It stops nearby at ...

  19. Bus

    Live travel news; Tyne Bridge Travel Tips; Looking after our customers; Useful information; Modernisation and maintenance; 40 years of Metro; Busking; ... Bus strategy Better Bus Area Fund Bus stations and stops Live travel news Fares on selected Nexus bus services. Open search form. Getting around by bus.

  20. Nexus / General Enquiries

    Write to. Customer Relations Nexus Nexus House St James Boulevard Newcastle upon Tyne NE1 4AX. Call. Customer Relations Tel 0191 20 20 747 9.00am-5.00pm, Monday to Friday. Visit us ***Please note that Nexus House is not open to the public until further notice*** Nexus Nexus House St James Boulevard Newcastle Upon Tyne NE1 4AX. Nexus House accessibility

  21. NEXUS

    The NEXUS program allows pre-screened travelers expedited processing when entering the United States and Canada. Program members use dedicated processing lanes at designated northern border ports of entry, NEXUS kiosks when entering Canada by air and Global Entry kiosks when entering the United States via Canadian Preclearance airports. NEXUS members also receive expedited processing at marine ...

  22. What to Know About Trusted Traveler Programs

    NEXUS is similar to Global Entry but specific to Canadian entry ports. You can use NEXUS when traveling by land, air, or sea. Members use expedited processing lanes when entering the U.S. and ...

  23. Live travel news

    For British Transport Police (from Fellgate to South Hylton): • Non-emergencies text 61016. • Non-emergencies call 0800 40 50 40. • Emergencies dial 999. Thank you for helping us keep Metro safe for everyone. Updated at 16:30, Sunday, 23 June 2024. Kingston Park Metro Station Car Park is currently closed. This car park is owned by ...