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If you are a nonimmigrant applicant, you may check your DS-160 and visa application status online here by entering your interview location and your DS-160 barcode number. If you are an immigrant visa applicant you will enter your case number.

Instant: Enter your passport number below to check on the status. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.

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Please have all of the following information on hand before contacting the call center:

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If you need help with your visa application or want to learn more about obtaining a visa to travel to the U.S., please contact us via any of the means shown below. Visa application services call center agents are able to assist you via telephone, chat or email.

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  • Information - If you are in the Philippines and wish to learn more about obtaining a visa to travel to the U.S., please call (02)5488223 or (02)7928988.
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US Consulates in India – Contact Numbers, Address, Email, USTravelDocs Support Info

US Consulates and Embassy Contact Info

If you are applying for a US Visa in India , you need to know the US Consulates that have jurisdiction for your state. Also, for emergency appointment requests or getting updates on your 221(g) administrative processing related cases, you may need to email or call the US consulate. In all such cases, you need to know the email address, phone numbers, and contact information of the consulates.

 Also, if your account gets locked, you need to contact US Visa Scheduling or USTravelDocs (CGI Federal) Support. This article has all the current contact information for all US Consulates and US Embassy in India, including what states they service and USTravelDocs Contact Info.

In India, there are a total of 4 Consulates in cities Chennai, Hyderabad, Kolkata, and Mumbai. Also, the main US Embassy is in Delhi. Below are details related to each of them.

US Consulates India Contact Phone Numbers , Emails

If you are just looking for email IDs, and phone numbers, below is a summary of the same. You can use the below for general inquiries or even raise Emergency Appointments.

US Embassy New Delhi

US Embassy in New Delhi provides services for the below states in India

  • Himachal Pradesh
  • Jammu and Kashmir
  • Uttarakhand
  • Uttar Pradesh
  • Contact Address : U.S. Embassy New Delhi, Shantipath, Chanakyapuri, New Delhi – 110021
  • Contact Phone Number : 011-91-11-2419-8000
  • Fax Number : 011-91-11-2419-0017
  • Email ID: [email protected]   ( non-immigration visa-related issues, questions)

US Consulate Hyderabad

The US Consulate in Hyderabad provides US Visa services for the below Indian states:

  • Andhra Pradesh
  • Contact Address :  U.S. Consulate General Hyderabad, Survey No. 115/1, Financial District, Nanakramguda, Hyderabad, Telangana, 500032
  • 040-6932-8000 ( India Local Landline Number)
  • +91 22 62011000 (Calling from India for Consular Services)
  • +1-703- 520 -2239 (Calling from US)
  • Old Number: +91 120 4844644 (Not sure if it is used now)
  • Email ID : [email protected]  ( non-immigration visa related issues, general questions)

US Consulate Chennai

US Consulate in Chennai provides US Visa services for the below states & union territories in India

  • Lakshadweep Islands
  • Andaman and Nicobar Islands
  • Contact Address :  U.S. Consulate General Chennai, Gemini Circle, Chennai 600006
  • +91-44-2857-4000
  • +91-44- 2811-2000
  • Fax Number : 044-2811-2020
  • Email ID : [email protected]   ( non-immigration visa related issues, general questions)

To know more US Consulate Chennai, You may also read about US Consulate Chennai – Hotels, Locker, Holidays, and other FAQs

US Consulate Kolkata

The US Consulate in Kolkata provides US Visa services for the below states in India:

  • Arunachal Pradesh
  • West Bengal
  • Contact Address :  U.S. Consulate General Kolkata, 38A, 5/1 Ho Chi Minh Sarani Kolkata – 700071, West Bengal, India
  • US Consualte Kolkata Contact Number : +91-33-6827-2400
  • Fax Number : +91-(33)-2282-2335
  • Email ID : [email protected]    ( non-immigration visa-related issues, general questions)

US Consulate Mumbai

The US Consulate in Mumbai provides US Visa services for the below states and union territories in India

  • Madhya Pradesh
  • Chhattisgarh
  • Maharashtra
  • Diu and Daman
  • Dadra and Nagar Haveli
  • Contact Address :  U.S. Consulate General Mumbai, C-49, G-Block, Bandra Kurla Complex, Bandra East, Mumbai 400051
  • US Consulate Mumbai Contact Number: +91-22-2672-4000
  • Email ID : [email protected]   ( non-immigration visa related issues, general questions)

US Visa Scheduling / CGI Federal Customer Care India Contact Info

If you have any issues with your appointment or account ( including booking issues), you can reach out to US Visa Scheduling or CGI Federal Customer Care. This is the customer care for the new website usvisascheduling.com that is used for booking appointments in India. Below is the contact information for the same

  • E-mail : [email protected]
  • +91 22 62011000 ( English / Hindi / Telugu/ Tamil/ Gujarati/ Bengali/ Punjabi)
  • +1-703-520-2239 (for all calls from the United States)
  • Web Call: You can make a call directly from your web browser at the US Visa Scheduling Customer Care page
  • India Callers : Monday through Friday – 8 AM to 8 PM India Standard Time (IST), Sunday 9 AM to 6 PM IST.
  • US Callers : Sunday 10:30 pm through Friday 10:30 AM Eastern Standard Time (EST)
  • The call centers are closed on most of the Public holidays and Saturdays.

The below National Interest Exception(NIE) contact information is only applicable for few situations. US Department of State lifted the Travel Bans and the NIE is not applicable in 2022 for most of the visa types. You can raise Emergency US Visa Appointment Request

US Consulates India : Email IDs for NIE Requests

As the US has banned India Travelers due to the COVID situation, you would need to exempt from the proclamation or get National Interest Exception(NIE) to travel to the US. For that, you need to send emails to US Consulates at the below email addresses.

You can check US Embassy India Official Contact Page for latest info

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April 2024 Air Travel Consumer Report

About this document.

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data Included in this Report

Flight Delays: February 2024 Mishandled Baggage / Wheelchairs and Scooters: February 2024 Oversales: 4th Quarter 2023 / January - December 2023  Consumer Complaints: See the report for details. Customer Service Reports to the Dept. of Homeland Security: February 2024 Airline Animal Incident Reports: February 2024

Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.

International travelers to the US will be able to skip proof of COVID vaccine, WH says

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The Biden administration will lift the COVID-19 vaccine requirement for inbound international air travelers on Friday.

"As we continue to monitor the evolving state of COVID-19 and the emergence of virus variants, we have the tools to detect and respond to the potential emergence of a variant of high consequence," President Joe Biden said in a proclamation Tuesday. "Considering the progress that we have made, and based on the latest guidance from our public health experts, I have determined that we no longer need the international air travel restrictions that I imposed in October 2021."

Biden announced the change last week , along with the end of vaccine requirements for federal employees and contractors, foreign nationals at the land border and others. The requirement for air travelers will lift at midnight Thursday as the coronavirus public health emergency ends. Biden previously  signed a bill ending the COVID national emergency  in April.

So, what does that mean for travelers? Here's what we know.

Summer travel is expensive: Here's why flight prices heat up when the weather does

Learn more: Best travel insurance

Why are travel refunds taking so long? Here are some tips to get your money back

Is there still a vaccine requirement for international travelers coming to the US?

Not as of later this week.

Currently, all "non-U.S. citizen, non-U.S. immigrants traveling to the United States by air" must show proof of vaccination with limited exceptions, according to the Centers for Disease Control and Prevention's  website .

Industry group the U.S. Travel Association, which had called on the Biden administration to  end the vaccine requirement  for inbound international visitors and argued the rule was an impediment to tourism, applauded the change when it was announced last week.

“Today’s action to lift the vaccine requirement eases a significant entry barrier for many global travelers, moving our industry and country forward," Geoff Freeman, the organization's President and CEO, said in a statement last week. He also called on the federal government to "ensure U.S. airports and other ports of entry are appropriately staffed with Customs and Border Protection officers to meet the growing demand for entry."

The U.S.  lifted a requirement  that air travelers coming from China show proof of a negative COVID test in March. The policy took effect in January amid a surge of cases in China.

The U.S.  dropped its COVID testing rule  for international flyers in June.

Do travelers need a vaccine to cross the Mexico or Canada borders to the US?

The Department of Homeland Security also said in a news release that it will no longer require non-U.S. travelers coming into the country by land or at ferry terminals to be fully vaccinated or show proof of their vaccination status.

Do US travelers need to be vaccinated against COVID to travel internationally?

That depends. Many destinations have dropped their vaccination and testing requirements for travel, though some still have rules in place. The Philippines, for example, still requires travelers to be fully vaccinated or show proof of a negative COVID test in order to visit, according to the  U.S. Embassy in the Philippines .

AI, self-service are taking over travel: Will everything become a DIY experience?

The CDC also recommends travelers be up to date on their COVID vaccinations before leaving the country. The agency defines up to date as having one updated Pfizer-BioNTech or Moderna vaccine for people age 6 and up, which "protect against both the original virus that causes COVID-19 and the Omicron variant BA.4 and BA.5," according to its  website .

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville. You can reach him at [email protected].

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Remission Order in Respect of Certain Fees for the Issuance of Identity and Travel Documents (Port of Beirut Explosions) ( SI /2024-19)

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Israel-Gaza latest: Israel's 'declared aim of wiping Gaza from the map is about to be realised', World Court told

The UN's top court has today opened a hearing calling for emergency measures to halt Israel's onslaught in Rafah - as Israel said it is "wearing Hamas down" there and has sent more troops in.

Thursday 16 May 2024 16:30, UK

  • Israel-Hamas war

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  • Israel's 'declared aim of wiping Gaza from the map is about to be realised', World Court told  | Israel sends more troops to Rafah
  • Five IDF soldiers killed by Israeli 'tank crossfire'
  • Floating pier in Gaza completed by US military
  • Egypt 'rejects Israeli proposal' to re-open Rafah crossing
  • US police take back university building after 'violent' protest
  • Scroll down for the latest on the Israel-Gaza war
  • Listen to the Daily above and tap here  to follow wherever you get your podcasts

That's all for our live coverage for the moment. 

Our regular updates will continue tomorrow. 

As detailed in our 14.14 post, the UN's top court has today opened a hearing calling for emergency measures to halt Israel's onslaught in Rafah.

As the hearing got under way, judges at the International Court of Justice, also known as the World Court, were told the Palestinian people faced "ongoing annihilation".

South Africa wants the court to impose the emergency measures to protect Rafah, a southern Gaza city where more than a million Palestinians have been sheltering.

It is also asking it to order Israel to allow unimpeded access to Gaza for UN officials, organisations providing humanitarian aid, and journalists and investigators.

It says Israel has so far ignored and violated earlier court orders.

"The key point today is that Israel's declared aim of wiping Gaza from the map is about to be realised," South Africa's legal representative, Vaughan Lowe, told the panel of judges.

"Further, evidence of appalling crimes and atrocities is literally being destroyed and bulldozed, in effect wiping the slate clean for those who've committed these crimes and making a mockery of justice."

Israel, which has denounced South Africa's claim that it is violating the 1949 Genocide Convention as baseless, will respond tomorrow. In previous filings it claimed it had stepped up efforts to get humanitarian aid into Gaza as the ICJ had ordered.

By Alistair Bunkall, Middle East correspondent

When Yoav Gallant recorded a televised statement criticising Israel’s judicial reforms in March 2023, Benjamin Netanyahu sacked him.

A few days later, after massive street protests, the defence minister was reinstated.

Gallant has again taken to the television to criticise Israel's Prime Minister, this time over the lack of a "day-after plan" for Gaza.

He implied that Netanyahu's indecision was harming the country's security and leading to a de-facto military control of Gaza.

The bad-blood between prime minister and defence minister is no secret, but thrusting it into the open in this way was a dramatic move.

That he remains in office, despite calls from the far right to dismiss him, says as much about the weakness of Netanyahu's hold on power as it does about the logic behind Gallant's intervention.

On Wednesday night, around the same time Gallant was holding his press conference, five Israeli soldiers were killed and seven seriously wounded in a friendly-fire incident in Jabaliya, northern Gaza.

Jabaliya was one of the first areas Israeli forces entered, following 7 October. Four months ago they announced they had dismantled Hamas battalions in the refugee camp, and yet they have been forced to return in large numbers, because Hamas has regrouped and remains a threat there.

That's what insurgencies do, but Netanyahu seemingly failed to foresee it. How often, in wars past, have we seen militant forces fade away in the face of a superior army, only to return later, alive to fight another day.

Procrastinating on a plan for civilian rule of Gaza, as Netanyahu has done for months now, has left a vacuum in much of Gaza and so, surprise, surprise, Hamas has returned to areas that Israel had declared clear.

Israeli forces have also returned, this time with experience of the particular battlefield but increasingly frustrated about the political indecision that has brought them back; battle-hardened, but war-weary.

Lacking a clear strategy, and without a vision for the "day-after", Israeli troops risk being dragged into a war lasting years not months. Maybe that is Netanyahu's plan after all, but his call for "total victory" is a fantasy – militant groups and terror organisations have an annoying habit of regenerating.

What is needed is an alternative to Hamas, another option for governing Gaza. That would put pressure on the group and create a political pathway for Arab states, and the West, to coalesce around.

Gallant knows it and so, reportedly, do senior Israeli security figures. Gallant is trying to force Netanyahu to make a decision, something he famously avoids, but with Israeli soldiers still dying in Gaza it soon won’t just be his defence minister publicly turning against him. 

The International Court of Justice (ICJ) has opened a new hearing today in a case brought by South Africa accusing Israel of genocide in the war in Gaza. 

South Africa is demanding the United Nations' top court uses emergency measures to press Israel to halt its military operation in the southern Gaza city of Rafah, where more than half of Gaza's population has sought shelter.

According to the latest request, the last preliminary orders previously issued by The Hague-based court were not sufficient to address "a brutal military attack on the sole remaining refuge for the people of Gaza."

Israel has portrayed Rafah as the last stronghold of the militant group, brushing off warnings from the United States and other allies that any major operation there would be catastrophic for civilians.

South Africa has asked the court to order Israel to withdraw from Rafah; to take measures to ensure unimpeded access for UN officials, humanitarian organisations and journalists to the Gaza Strip; and to report back within one week on how it is meeting these demands.

The country also says Israel must take all the necessary and effective action to ensure basic food supplies for Palestinians in Gaza.

During hearings earlier this year, Israel strongly denied committing genocidein Gaza and claimed it does all it can to spare civilians and is only targeting Hamas militants.

Most of Gaza's population of 2.3 million people have been displaced since fighting began.

The health ministry in Hamas-run Gaza says over 35,000 Palestinians have been killed in the war, without distinguishing between civilians and combatants in its count.

The genocide case was initially brought by South Africa three months into the conflict and says that by killing Palestinians in Gaza, causing them serious mental and bodily harm and creating conditions on life "calculated to bring about their physical destruction", Israel is committing genocide against them.

The hearings this week come after the first round back in January, when the court found it was plausible Israel violated some rights guaranteed to Palestinians in Gaza under the Genocide Convention.

Judges also ordered Israel to take action to improve the humanitarian situation in Gaza.

Israel has said it is "wearing Hamas down" as it confirmed more troops will be sent to Rafah.

"This operation will continue as additional forces will enter [the area]," Defence Minister Yoav Gallant said. 

"Several tunnels in the area have been destroyed by our troops and additional tunnels will be destroyed soon."

He added: "This activity will intensify – Hamas is not an organisation that can reorganise, it does not have reserve troops, it has no supply stocks and no ability to treat the terrorists that we target. 

"The result is that we are wearing Hamas down."

The Israeli military has depicted Rafah - Gaza's southernmost city - as the last Hamas stronghold, brushing off warnings from the US and other allies that any major operation there would be catastrophic for civilians.

Around 600,000 Palestinians have been driven out of the city since the beginning of last week, according to the United Nations. 

Egypt has rejected an Israeli proposal for the two countries to re-open the Rafah crossing and manage its future operation, according to two security sources. 

The plan was presented by the Israeli security service Shin Bet yesterday and included a mechanism for how to manage the crossing after an Israeli withdrawal, the security sources said. 

But Egypt insists the crossing should be managed only by Palestinian authorities.

The Rafah crossing has been pivotal for aid getting into Gaza as well as an exit for medical evacuees. 

It has been shut since 7 May after coming under control of the Israeli military.

Egypt and Israel have since blamed each other for the closure of the border and subsequent blockage of humanitarian relief.

Egypt says Rafah's closure is due solely to the Israeli military operation. But a spokesperson for the Israeli government said that Egypt had rejected a separate request to open the crossing to Gazan civilians who wish to flee.

At least 35,272 Palestinians have been killed in Gaza since the attacks on 7 October, the Hamas-run health ministry has said.

It added that a further 79,205 have been wounded.

It is worth noting that the health ministry does not distinguish between civilians and troops in its data.

It is "almost impossible" to distribute aid within Gaza, the UN's Office for the Coordination of Humanitarian Affairs (OCHA), said.

The OCHA added there are "no regular fuel imports, unstable telecommunication and ongoing fighting", which is impacting more than two million people. 

German authorities have said they have banned a group that they say showed solidarity with "Palestinian resistance in all forms".

The interior ministry in the state of North Rhine-Westphalia accused the Palestine Solidarity Duisburg group of spreading antisemitic narratives and searched four properties in connection to the group.

Herbert Reul, interior minister for the state, said the move "sends the right signal" adding that "in many cases nothing other than hatred for Jews is hidden behind solidarity with Palestine, as in the case of the organisation banned today".

We've been reporting this morning that the US military has successfully anchored a pier to a beach in Gaza, with the aim that it will boost aid getting into the enclave. 

Our Middle East correspondent, Alistair Bunkall  says the operation is not yet up and running, but it has the potential to be "very, very effective". 

"It will be a complicated system allowing, mainly ships, to deliver aid to Gaza," Bunkall says.  

"It will also involve the US military and UN who will deliver it into Gaza itself and the Israeli military who will secure the landing site.

"No US forces went into Gaza this morning, and they are not expected to when the pier is operating, but [the operation] will be able to provide enormous amounts of aid into Gaza.

"The US military think that in the first 48 hours of it operating they will be able to get as much, if not more, aid into Gaza than all the air drops that have taken place so far.

"It could be very, very effective."

Bunkall says there is already one ship of aid that has been waiting to get into Gaza after leaving Cyprus and at least another two ships that are still on route. 

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Check the status of your visa, check the status of your passport, contact information, reporting fraud.

English and Standard Arabic speaking customer service agents are ready to assist you from Sunday to Thursday from 8:00 a.m. to 4:00 p.m. local Saudi time and 3 a.m. to 11 a.m., Eastern Standard Time in the United States. The call center is closed on Saudi national holidays, on holidays observed by the U.S. Embassy/Consulate

Notice: Please note that Call Center agents working hours during the Holy month of Ramadan will be from Sunday to Thursday from 8:00 a.m. to 3:00 p.m. local Saudi time and 3 a.m. to 9 a.m., Eastern Standard Time in the United States.

  • Live Chat: Please make sure you are using Chrome, Firefox, Safari or Opera as a browser. To chat with a customer service representative, please click on the "LIVE CHAT" button below, enter your information as required and press the chat icon. The session will be secure and encrypted. To facilitate the provision of our services, we use session cookies. By using this service, you are agreeing to it.

You can check the status of your application any time at the following website . 

Instant: Enter your passport number below to check on the status.

Email: Send an email to  [email protected]  and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status.

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If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Visa application services call center agents are able to assist you via email, telephone or chat.

Please ensure you have your passport number, DS-160 number, and email address available when you call as they will be requested by the agent. 

Email: To reach a customer service representative via email, please write to [email protected] .

Telephone: Please contact a customer service representative using one of these telephone numbers:

  • Callers in Saudi Arabia : Call  +966115103731   .
  • Callers in the United States: Call 1 703 520 2248.
  • If you are calling from Saudi Arabia and would like our service to call you, please enter your local phone number from Saudi Arabia and click on Call. Number

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U.S. security officials will begin scanning all 10 fingerprints of most non-Americans traveling to the United States

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Application Fees for Non-Immigrant Visas to Increase on January 1, 2008

Senior Advisors to Brief Press on the Latest Developments in Iraqi Refugee and Special Immigrant Visa Issues

Briefing on Developments in the Iraqi Refugee and Special Immigrant Visa (SIV) Admissions Programs

DHS Proposes Changes to Improve H-2A Temporary Agricultural Worker Program

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Latvia, Estonia Sign Deals with US on Visa-Free Travel

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17-Month Extension of Optional Practical Training for Certain Highly Skilled Foreign Students

DHS Begins Collecting 10 Fingerprints from International Visitors at Hartsfield-Jackson Atlanta International Airport

Hague Convention on Intercountry Adoption Enters into Force

USCIS to Accept H-1B Petitions Sent to California or Vermont Service Centers Temporary Accommodation Made for FY 09 Cap-Subject H-1B Petitions

USCIS Revises Filing Instructions for Petition for Alien Relative

USCIS Announces Update for Processing Petitions for Nonimmigrant Victims of Criminal Activity

USCIS to Allow F-1 Students Opportunity to Request Change of Status

Immigration Tops Agenda at North American Summit

USCIS Issues Guidance for Approved Violence against Women Act (VAWA) Self-Petitioners

USCIS Modifies Application for Employment Authorization Previous Versions of Form I-765 Accepted until July 8, 2008

Overseas Education More Attainable for Chinese Students

New York Business Group Seeks Fewer Restrictions on Foreign Worker Visas

Inquiry Response Time

NVC response times to public inquiries continue to be lengthy.  We ask that you make a subsequent inquiry only if you do not receive a response within  our published timeframes .

The U.S. Embassy or Consulate tells NVC which dates they are holding interviews. NVC fills these appointments on a first-in, first-out basis and cannot predict when an interview will be scheduled.

Once complete, your case will remain at NVC until an appointment is scheduled, at which time we will send it to the appropriate U.S. Embassy or Consulate. We will notify the applicant, petitioner, and attorney (if applicable) when an appointment is scheduled.

Case status

For the most up-to-date case status, please log into the  Consular Electronic Application Center (CEAC) .

Last contact date

To update the last contact date for cases actively processing at NVC, please continue to pay fees and submit the required documents by logging into the  Consular Electronic Application Center (CEAC) .

Note: Responses to inquiries through the NVC Public Inquiry form will come from  [email protected] . Please do not send inquiries directly to that address as they will not be received by the National Visa Center. Send all inquiries using the below Public Inquiry Form.

Date of Birth formatting:  please note that the date of birth on this form must be submitted following the (dd/Month/yyyy) format. For example: 01/June/1990.

This will be three letters, followed by ten numbers, For example: ABC2014123456

This is the person who is going to immigrate to the United States. Please enter the name as it appears on his or her passport.

Date of birth must be entered following the (dd/Month/yyyy) format. For example: 01/June/1990.

Please enter the date of birth as it appears on the Principal Applicant's passport. If the passport does not show a day, choose the first of the month. If the passport does not show a month, choose January.

This is the person who is sponsoring the Principal Applicant. Please enter the name as it appears on his or her passport.

Please enter the Attorney of Record's name as it appears on Form G-28.

Important! Please double-check your email address. We can't write back to you without it!

Thank you for your inquiry! A Customer Service Representative will reply to you by email as soon as possible. We review and reply to emails in the order in which they are received. Please visit nvc.state.gov/timeframes  for current processing times.

We could not send your email. Please try again later or contact us if you continue to experience issues.

Note:  entering the date of birth with the wrong format will result in an error. Please make sure to enter the date of birth following the (dd/Month/yyyy) format. For example: 01/June/1990.

Immigrant Visa Interview-Ready Backlog Report

Global Visa Wait Times

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    Apply for a U.S. Visa. At this website, you can learn about obtaining a visa, as well as applying for your visa. How to apply for your nonimmigrant visa for travel to the United States. What documents, photos and information you need to apply for your visa. How to access visa application forms and instructions.

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    × External Link. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein.

  3. U.S. Visas Contacts

    If you are looking for general visa information, such as the categories of visas that are available, or how to apply, we recommend you review the information on this website first. You will also find guidance on how to apply for a visa on the website of the U.S. Embassy or Consulate nearest your place of residence.. If you have further questions about visas to the United States that are not ...

  4. U.S. Visas

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  6. Required Documentation

    General Required Documents - For All Visa Types. The following documents are required for all visa types: The current passport valid for travel to the United States. The passport must be valid for at least six months beyond the period of stay (H-1B renewal application date) in the United States (unless exempt by country-specific agreements).

  7. U.S. citizens traveling abroad

    The travel documents you need as a U.S. citizen to travel to or from a U.S. territory or Freely Associated State depend on your destination. ... USAGov Contact Center Ask USA.gov a question at 1-844-USAGOV1 (1-844-872-4681) Find us on social media Facebook. Twitter. YouTube. Instagram. USAGov is the official guide to government information and ...

  8. portal.ustraveldocs.com

    Are you looking for the portal of USTravelDocs, the website that helps you apply for a U.S. visa from any country and in any language? This webpage lets you log in to the portal with your email and password, and also lets you select your country and language options. Whether you need to fill out the DS-160 form, book or reschedule your appointment, or check your visa status, you can do it all ...

  9. Travelers

    Please call 1 (888) 407-4747 (U.S. and Canada) or 1 (202) 501-4444 (overseas) or contact the nearest U.S. embassy or consulate. As a first step in planning any trip abroad, check the Travel Advisories for your intended destination. Our highest priority is to protect the lives and interests of U.S. citizens overseas.

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    If you are a U.S. citizen with a serious emergency, call the U.S. Consulate General at 022-2672-4000 (from India) or 011-91-22-2672-4000 (from the United States). After normal business hours (08:00 - 16:30 Monday through Friday), you will be directed to an Officer on Duty. Job Opportunities at the U.S. Consulate General Mumbai.

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  21. DS-160: Frequently Asked Questions

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  22. Remission Order in Respect of Certain Fees for the Issuance of Identity

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    To reach a customer service representative via email, please write to [email protected]. Please contact a customer service representative using one of these telephone numbers: Callers in Saudi Arabia: Call +966115103731 . Callers in the United States: Call 1 703 520 2248. Click to Talk: You can talk to us directly through ...

  26. Public Inquiry Form

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