viking travel agent near me

• River Cruising

Best to book through Viking or an agency?

By badger1829 , September 4, 2013 in River Cruising

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First, we have never ever been on a river cruise but are anxious to go. Is it best to book through Viking or will a travel agent get the same deals? Is it better to book Viking air? Are there advantages or disadvantages? Any thoughts or help is appreciated. Thanks in advance

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For our first cruise with Viking we booked direct. I booked our own airfare and arranged our own pre/post extensions.

That's just me as I like to research and plan.

Cary Cruiser

When we booked through a TA we got a $500 discount that I don't think we would have gotten from Viking if we had booked direct. This offer was advertised on the TA's website and that was what drew me to them initially.

We booked through Viking Air for our November trip. I could not come close to their $847 roundtrip air fare on my own from Ft Lauderdale. But then maybe others know places to look for fares that I don't.

Also when I balked about the cost of travel insurance the TA was able to offer us travel insurance that was less expensive than Viking's.

We did book the pre and post extensions with Viking and I know I am paying more than what I should be than if I did things on my own, but their seems to be a big convenience factor for me - no muss, no fuss, no worries - I give them my luggage when I land in Prague and they give me back my luggage when I leave from Budapest, and they provide all of the transfers. More carefree, but also more expensive.

We have booked our Viking cruises with a cruise specialist. As others have mentioned, she is able to offer some discounts that Viking extends to the T.A.'s. On our first Viking cruise, she also worked with me and Viking Air to book my airfare and flights, staying on the phone with me to ensure I was comfortable in my dealings with the process. For our next cruise in '14, we have decided to book our own airfare and extensions, as we have found that Viking cannot match the price. But, we are traveling with another couple, so that increases our comfort level in doing so, where we might not do that on our own.

As you see we always sail with Viking and the TA we use has a standard $500 off (prob the same TA Cary Cruiser uses :D) the Viking cruise price which is on top of all other discounts you can get from Viking. There is also a $200 per cruise discount if you use a referral which is combinable with the TA discount.

However booking with any TA requires more time and interaction from your side: e.g. you can't make any changes or check something just calling to Viking. Need to call TA first, ask them to call and check it out for you and wait for their call back...

Viking Air could be very inexpensive. For this Christmas they are even offering it for free from certain cities: NYC, PHL, BOS, EWR...

I can think of another consideration.

My wife & I did an early June cruise with Viking. We are inexperienced travelers and we purchased everything through Viking, including Travel Insurance. No Muss, No Fuss.

Once we arrived in Budapest and took our first walking tour, we learned all about the Flood heading our way. There was no way the cruise was going to work out as planned.

Some travelers managed to cancel and take advantage of their insurance with the help of their Travel Agents. Viking was my Agent and they were impossible to talk to during the whole flood thing. No surprise as they had plenty of other problems, but they weren't available to help me.

The Boat wasn't ever full, so I imaging that many folks cancelled because they knew what was going to happen. I would guess a good agent would know about things like that and help the traveler. This is not something I would expect from Viking.

Had we been given any warning about the situation, we would have cancelled before leaving the country, making good use of the Insurance.

By the way, I was with Viking, but I'd bet all the cruise lines would work about the same way.

Next time, I'll give an Agent a try.

I can think of another consideration.   My wife & I did an early June cruise with Viking. We are inexperienced travelers and we purchased everything through Viking, including Travel Insurance. No Muss, No Fuss.   Once we arrived in Budapest and took our first walking tour, we learned all about the Flood heading our way. There was no way the cruise was going to work out as planned.   Some travelers managed to cancel and take advantage of their insurance with the help of their Travel Agents. Viking was my Agent and they were impossible to talk to during the whole flood thing. No surprise as they had plenty of other problems, but they weren't available to help me.   The Boat wasn't ever full, so I imaging that many folks cancelled because they knew what was going to happen. I would guess a good agent would know about things like that and help the traveler. This is not something I would expect from Viking.   Had we been given any warning about the situation, we would have cancelled before leaving the country, making good use of the Insurance.   By the way, I was with Viking, but I'd bet all the cruise lines would work about the same way.   Next time, I'll give an Agent a try.

Thanks for the info. So sorry about your trip

PhillyGirl2

We have booked three times directly with Viking as we have found, in the past, that some travel agents did not work as hard as we had to in order to find the travel accommodations that we wanted. There are pros and cons to booking directly. Pros--not having to worry about booking hotels, travel arrangements to and from ship/hotels, Viking has to worry about getting you there. Cons: While we have received discounts dealing directly with Viking, not sure how much more if we had used an Agent, Travel Insurance is always cheaper with a private insurance provider (Allianz Is good). I have friends that books their own private tours on pre and post trips and some they loved and some they didn't because they felt rushed. All in all, I think it's a crap shoot. If you have a good agent and have been happy with them and what they do for you, why not stick with them. Have a great time.

• 2 months later...

Why? You are paying the same whether you do it yourself. (often times more)

Use an agent that specializes in river cruises. You may see negative comments here and there about travel agents but many times...those agents just aren't experienced or as knowledgeable about the river cruise product. River cruising is a niche that is relatively new...so to speak. Some general agents are still learning this fast-growing cruise niche.

A trusted agent on your side adds value. You get free assistance from start to finish and they handle all the work and remind/educate you along the way. No need to stress over figuring everything out, hoping you don't miss something.

A good agent will find you all the discounts you qualify for and probably save you much more money with the experienced advice and industry connections...not to mention finding you the best value on air and insurance and hotels and...

In Retirement

The river cruise companies that allow you to book through a travel agent/broker expect that this agent/broker will bring them business. Although each TA goes about doing it somewhat differently, the reality is that a substantial piece of your payment comes back to the TA and with the best ones (for us) this means many hundreds of dollars (or better) back into your pocket.

On the other hand, I don't think you can count on anyone (better read it here) in terms of which company, which itinerary, what season, which cabin etc. through folks who have experienced it!

I'm one of those folks who fell for the 100% early payment and hope that the itinerary, the season, the boat, and the cabin work out and am eager to continue reading about river cruise experiences.

• 3 years later...

Cary, Thx for this info about your experience going through a TA vs. booking direct with Viking. After reading similar comments from others, I'm thinking I need to find a river cruise TA. Did you use one of the ones linked through Cruise Critic or find one locally. First-time cruiser, and, other than going direct, I don't know where to look for a river cruise TA.

Thanks for any advise or recommended TA's.

When we booked through a TA we got a $500 discount that I don't think we would have gotten from Viking if we had booked direct. This offer was advertised on the TA's website and that was what drew me to them initially.   We booked through Viking Air for our November trip. I could not come close to their $847 roundtrip air fare on my own from Ft Lauderdale. But then maybe others know places to look for fares that I don't.   Also when I balked about the cost of travel insurance the TA was able to offer us travel insurance that was less expensive than Viking's.   We did book the pre and post extensions with Viking and I know I am paying more than what I should be than if I did things on my own, but their seems to be a big convenience factor for me - no muss, no fuss, no worries - I give them my luggage when I land in Prague and they give me back my luggage when I leave from Budapest, and they provide all of the transfers. More carefree, but also more expensive.

Host Jazzbeau

Cary, Thx for this info about your experience going through a TA vs. booking direct with Viking. After reading similar comments from others, I'm thinking I need to find a river cruise TA. Did you use one of the ones linked through Cruise Critic or find one locally. First-time cruiser, and, other than going direct, I don't know where to look for a river cruise TA. Thanks for any advise or recommended TA's.

THE most strictly enforced rule on Cruise Critic is against naming or requesting names of TAs. This makes it very difficult to find a good TA at the time you need him/her most (before taking your first river cruise) -- once on board you can chat up your fellow passengers and get some good recommendations. Sorry about that -- but my job is to enforce the rules...

The way I found out TA was through the cruise company site. They had suggestions for companies they deal with, and I talked to a couple in our area. Once I found someone I was comfortable with who had been on a couple of different companies cruises, we settled with her.

As for doing your own research vs using a TA, there is nothing stopping you from still doing your research to see what you want and letting your TA know. That's what I have done, given her the name of the hotel where we wish to stay pre-cruise, the train route we wish to take to return to our originating airport, and our preferred flight plan. The nice thing for me, she has the experience in getting the bookings done, so I don't have to worry about that....and if anything goes wrong, she will be the one to sort things out for us!

Pick a TA that will give you something beyond just booking the trip for you, if there is no extra discount or OBC then find a different TA or do it yourself.

Don't get too excited about OBC offers though as there isn't a lot to spend the money on as it cannot usually be used for tips for example, look for a TA offering a rebate or discount on the price paid instead.

We are on a 23 day Viking cruise starting April 6th Amsterdam to Bucharest we booked a suite, the TA price was $2000 cheaper then booking direct with Viking! We are using Viking Air its $1995 per person for business class round trip the airline price is $8500 per person without transfers which Viking includes if your using Viking Air our Air price was cheaper because we booked a Suite, we will be celebrating our 50th wedding anniversary on this trip!

Sent from my iPhone using Forums

You will pay TOP dollar if you book direct with Viking!

It sort of determines how much of a discount is significant for you and whether you can and like to make arrangements versus having them made for you? I am ex-military (just a regular service once I completed university) and my insurance company has a travel agency and I have used this agent for several years. Obviously I compare prices and nobody is upset when I go with the best price. Viking uses travel agents as its price includes agent commission. It depends on the agent in terms of how much is shared with the customer.

I would also suggest that the same effort is necessary with air travel. So far I've never found a provided fare is both less expensive and of equal time to the one I come up with myself. Indeed, I met a retired pilot on my Viking cruise (Basel/Amsterdam) who lived in Jacksonville Florida -- you would think that they would fly out of the country at Atlanta? But they first flew into Minneapolis (as Viking obviously uses the least expensive seats they can find).

Our first Viking cruise represented the first week of our 2014 summer vacation that was followed by a train visit into Belgium and then an extensive Norway cruise RT Amsterdam (absolutely wonderful). My logic was that I selected a short river cruise and balanced it out with visits to Ghent and Brugges and then a wonderful cruise (hope to repeat fairly soon).

I could also note that we are retired and have plenty of time to select/design vacations, including internet, Cruise Critic, and Trip Advisor. I also found that doing pre-vacation research on river cruise ports did NOT improve this experience as incorporating that "additional art museum (etc.)" was often a problem and Viking made no effort to accommodate such activities (i.e. you miss lunch time, there isn't even a plate of sandwiches provided for your arrival). If you have never researched your own vacation, you may not want to start with a river cruise (I'd suggest spending a week in an exciting city using a rental apartment). (I have always wondered about folks who reach our age without making hotel and air arrangements: Some vacation-planning is a challenge, but many people are motivated to be helpful!

Clay Clayton

FWIW, we booked our Viking cruise through a big box member based retailer's online travel agency. We got about $300 off of Viking's price, a $200 abc (which frankly was difficult to use and not really needed) and a $500 cash card for the warehouse store...which since we shop there regularly and buy our gas there, was as good as cash in our pocket.

When Viking redeployed our boat and therefore canceled our cruise, I was very concerned that we wouldn't get much service out of the TA....boy was I wrong. They went to bat for us and got us not just the one category upgrade on the revised cruise (we lost one land day pre-cruise but gained one on the other end)but a two category since I didn't want a french balcony.

• 2 weeks later...

You will pay TOP dollar if you book direct with Viking!     Sent from my iPhone using Forums

True our TA was $1000 less per person than the Viking price, but Viking Air is a bargain compared to booking on your own or Thur a TA.

Sent from my iPhone using Forums We are flying business round trip for $1995 p/p booking direct with the airline was almost $9000 p/p

Sunny AZ Girl

Most ocean cruises are at their cheapest when first released. Is this also true of River Cruises? Also, once booked, if the price drops will Viking honor that price drop?

Viking will NOT honor a price drop. If you don't care where your cabin is located or aren't interested in sailing peak season you can get some good deals by waiting to book. The problem with waiting is that often what you save on the cruise you more than lose because you can't find a good deal on airfare.

Viking will NOT honor a price drop. If you don't care where your cabin is located or aren't interested in sailing peak season you can get some good deals by waiting to book. The problem with waiting is that often what you save on the cruise you more than lose because you can't find a good deal on airfare.     Sent from my iPhone using Forums

Thank you. That is what I wanted t know.:cool:

• 6 months later...

Have travelled with Viking Ocean and able to get a good discount with my TA but she now states as of May 11, 2017 Viking will not allow discounts with travel agents. TA's may be able to give ship board credit but unless you have the desire to take Viking's optional tours don't need too much OBC.

Maybe they will change that policy as they get more ships operational as there is lots of competition. Like Vikings product and will use again if the itenary is to my liking but lots of other ships in the ocean.

:evilsmile:

Have travelled with Viking Ocean and able to get a good discount with my TA but she now states as of May 11, 2017 Viking will not allow discounts with travel agents. TA's may be able to give ship board credit but unless you have the desire to take Viking's optional tours don't need too much OBC. Maybe they will change that policy as they get more ships operational as there is lots of competition. Like Vikings product and will use again if the itenary is to my liking but lots of other ships in the ocean.

Your agent is misleading (a polite way to express it) you! The agents who provide 10% or more of the cruise only price do not discount the cost of the cruise. But rather share their commission with their customer. This usually works out in a couple ways, 1) way "can be" the client bringing in less for final payment OR a check to the client either just before sailing OR upon arriving home. It all depends on how & when the Agent receives their Commissions from Viking.

This is not DISCOUNT and is not banned my any cruiseline. So don't let you TA pull that old "Cruiseline A,B, or C" just banned the practice.

Go to Vikings web site or goggle new Viking policy. It states that only OBC can be given as a discount. The agency I use is HUGE and quite a presence in the industry and after reading the new Viking policy don't think they are " pulling the wool over my eyes" . I was getting a minimum of 10% off Vikings rate taken off my invoice plus Viking's paltry $200.00 past passenger credit prior to the the New Policy.

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Discover unforgettable journeys on Viking River Cruises. Explore enchanting destinations, luxury amenities, and expert service.

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CDV Cruises is a trusted travel agency for the ultimate luxury experience with Viking River Cruises. Our guests are not just clients – they are part of our family, and we strive to make their river cruise experience unforgettable. Viking River Cruises is one of the most exclusive and luxurious river cruise lines in the world, and we are proud to be their travel agent partner. We specialize in Viking River Cruises and offer special incentives for those who reserve through us. If you are looking for an all-inclusive, luxury river cruise experience, then look no further than Culture Discovery Cruises.

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Frequently Asked Questions About Viking River Cruises:

Viking River Cruises is the epitome of luxury river cruising. From the moment you step on board, you are treated like royalty. Every aspect of the ship is designed to provide you with the ultimate luxury experience, from the plush bedding to the gourmet meals. Viking River Cruises is known for its personalized service and attention to detail, ensuring that every guest’s needs are met. The ships are elegantly decorated, creating a warm and inviting atmosphere that is both stylish and comfortable. Viking River Cruises has been named the world’s best river cruise line by Travel + Leisure magazine for five consecutive years, so you can rest assured that you are in good hands.

Yes, Viking River Cruises are all-inclusive. This means that your cruise fare includes all your meals, beverages (including premium spirits and wines), shore excursions, Wi-Fi, and gratuities. Viking River Cruises believes that guests should not have to worry about additional costs once on board, so they strive to provide an all-inclusive experience that leaves no stone unturned.

The dress code for Viking River Cruises is elegant casual. This means that guests can wear comfortable, casual clothing during the day, but should dress up slightly for dinner. Men are encouraged to wear jackets for the Captain’s Dinner, while women can wear cocktail dresses or dressy pants.

Yes, laundry services are included on Viking River Cruises. Guests can take advantage of the laundry services available

on board, which includes washing, pressing, and dry cleaning. This means that you can pack light and have your clothes taken care of during your cruise, allowing you to focus on enjoying your vacation.

Viking River Cruises attracts guests of all ages, but the average age tends to be around 50-70 years old. However, Viking River Cruises offers a variety of itineraries that cater to different interests and age groups, so there is something for everyone.

Avalon , Uniworld and Amawaterways are all comparable to Viking in quality and luxury.  Many believe that Viking River Cruises stands out as the most luxurious and all-inclusive option. With personalized service, gourmet cuisine, and elegantly decorated ships, Viking River Cruises provides an unparalleled luxury experience. However, it ultimately comes down to personal preference and what you are looking for in a river cruise.

Viking River Cruises has a range of ships, each with varying capacities. The average capacity of a Viking River Cruise ship is around 190 guests, ensuring a personalized and intimate experience. With a high staff-to-guest ratio, guests can expect exceptional service and attention to detail.

Incentives for booking with Culture Discovery Cruises:

When you book your Viking River Cruise with Culture Discovery Cruises , you will receive exclusive incentives that make your experience even more special. These incentives include:

• Pre-paid gratuities
• $150 onboard credit per person
• Private shore excursions
• Special onboard events

As your Viking River Cruises travel agent, we are committed to providing you with exceptional service and making your river cruise experience unforgettable. We understand that every guest is unique, and we take the time to listen to your needs and preferences to ensure that your cruise is tailored to you.

Booking Viking

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Tips for Booking a Viking Cruise

• Post author: James
• Post published: August 29, 2019
• Post category: Travel Blog / Viking / Tips

Updated: 3/15/2023

So, You Want to Take a Cruise

Perhaps you have envisioned yourself on the deck of a beautiful river ship sailing down the Rhine River with medieval castles dotting the landscape, or maybe aboard an oceangoing cruise ship in a beautiful Scandinavian fjord.  These are the images that draw people to a cruise, and in this case, a Viking cruise.  Maybe it was the all-inclusive tag line that peaked your interest.  It all sounds great!  Just book your cruise and everything will be included. Sounds simple, right? But there are many options and parameters that you should consider in order to take full advantage of all that your itinerary offers, and more importantly to minimize any surprises.  After sailing with Viking many times, and with more trips scheduled, we thought a guide to Viking’s cruise selection and booking process would be helpful, so here we go!

You Have Some Decisions to Make

•    viking or travel agent.

The first decision you will need to make is whether to work directly with Viking or to use a travel agent.  If you already have a travel agent that you use a lot, then that may be the best choice for you.  The price for the cruise will be the same, but travel agents can sometimes throw in a little extra incentives, like some shipboard credit.  Shipboard credit can range between $250 and $500. 

Personally, we prefer doing it ourselves and always book directly with Viking because we like the hands-on aspect of planning our trip.  In addition, the Viking representatives are experts in all aspects of Viking travel.  At the end of the day though, it is your decision.  There are times when you can ‘transfer’ a booking to a Travel Agent after you book with Viking, but there are certain conditions. Check with your Travel Agent if you are considering this.

•    Viking River vs. Ocean Cruise

The first decision you will want to consider is whether you prefer a river or an ocean cruise.  There are some distinct differences between each type of Viking cruise ship.  These differences do not make one cruise experience better than the other, you just need to decide what works better for your particular wants and needs.

All of the ocean ships are identical, so once you have been on one, then you will be familiar with all of them.  The river ships are mostly longships and these will be on rivers like the Rhine and Danube.  But there are other river ships that are built specifically for different rivers.  Like the Siene and Duro.  They will be a similar layout, just a bit smaller.

o    River cruise ships have far fewer passengers, slightly less than 200 as compared to about 930 on the ocean ships.  A smaller number of passengers makes the experience seem a bit more intimate and you will likely get a chance to meet a lot of your fellow passengers. o    River cruises have only 2 restaurant options for your meals, either the Aquavit Terrace or the larger, full-service dining room.  There is only one seating time for dinner, and the dining room is always ‘open seating’, so you will be eating with other passengers at each meal.  The ocean ships have at least 7 dining options, including 24-hour room service.  Two of the restaurants require a reservation, but the others are rather impromptu and therefore provide a lot of flexibility for your dining options.  We especially like the World Cafe, where there is a large selection of items. o    The river cruise ships have a very nice lounge and there is usually some nightly entertainment in the form of a lecture or live music.  In addition to these amenities, the ocean ships also have a pool, spa, fitness center, a theater for films and live performances, as well as a few shops.  Note that neither the river nor ocean ships has a casino. o    Although all staterooms are very nicely appointed, river cruise staterooms are smaller, ranging in size from 135 to 445 square feet.  Stateroom sizes on the ocean cruise staterooms range from 270 to over 750 square feet (and even larger for a few of the explorer/owner suites). o    Motion sickness is not at all likely on a river cruise, since there are no waves and most of the time you cannot even tell when the ship is underway.  Although the ocean ships are very stable, there is always the chance that weather conditions could make for rough seas and the potential for seasickness. o    All ocean ship staterooms have a full veranda.  On the river cruises only about ½ of the staterooms have a full veranda.     

For more information on River vs Ocean cruises, here is a detailed article that compares them .

TIP: River Cruises allowed minors in the past, but as of August 1, 2018, minors (children under 18) can no longer be booked.  Ocean Cruises have never allowed minors.

•    Select Your Itinerary

•    Review Your Stateroom options

Take a look at the stateroom categories for your cruise to determine what size of cabin and which amenities you would like to have.  There are many stateroom options on the ocean ships, so begin your investigation by reviewing the individual deck plans for each ship.  Example Ocean ship deck plans and River ship deck plans can be seen here.  On the ocean ships the location of your stateroom on the ship may be important to you, but you will not be able to select the specific deck and location until you book. (More on that later.)

TIP: The time frames for booking Excursions and Specialty Dining for ocean cruises are based on stateroom category.  The Veranda Staterooms are the lowest category, so that group chooses last.  Don’t worry, you will get all the included tours, but may not get the time you prefer.  Unfortunately, popular optional tours may be sold out.  Consider upgrading to a Deluxe Veranda Stateroom. The cost is not significantly higher, and you will get to choose your excursion and dining options earlier.

TIP: Many times on the river cruises the ship is docked beside one or more ships, as the picture shows.  That means you might go out on your balcony only to be staring into another stateroom a few feet away.  So just be aware of this potential when booking your veranda stateroom.

•    Choose Your Extensions

For an additional charge, Viking allows you to extend your travel by means of pre-cruise and post-cruise travel packages. These packages are usually in cities or tourist sites close to your cruise starting and ending points. They allow you to further customize your travel experience and get the most out of your trip. If you select any of Viking’s extensions you will receive transfers to and from your hotel, breakfast each morning and typically at least one included tour.  They may also offer some optional tours for an additional fee. Throughout your stay, Viking maintains a presence at the hotel and can act as your concierge. However, most of the time you will be on your own to explore your destination.

TIP: If you are bit timid about venturing out on your own, third-party tours are readily available in most cities and typically offer many more choices than Viking.  We use resources like Fodors, Lonely Planet and TripAdvisor to help us identify and evaluate the available tours .

•    Consider a Deviation to the Standard Itinerary

Deviations to the standard itineraries are permitted.  Although this option is not very well known, it offers another means of extending your travel before and after your cruise.  But what specifically is a deviation? The official definition from Viking is “A deviation is defined as air flights with dates that are different than the ship, hotel or extension arrival/departure dates and/or the package city pairs to or from are different. This can be added on the pre-trip, post-trip or both.”   So, what does all this mean?  For example, our last river cruise was the ‘Passage to Eastern Europe’, and we wanted to spend a few extra days at our starting city of Bucharest.  So we used the deviation option to arrive a few days early while still using Viking Air to book our flights.  (Of course, we had to arrange our own transportation to the hotel and pay for our room and meals.)

Viking no longer publishes standard cities and pricing, but just give them a call for specific information for your cruise.

•    Take Advantage of Stopovers

Like deviations, stopovers provide another great option for extending your trip.  Stopovers work a little differently than deviations though.  Viking’s official definition is “A stopover is defined as air flights with a stop between the gateway city and the destination. This can be added on the pre-trip, post-trip or both.” Here is a real-life example.  We will be flying to Stockholm for the Vikings Homelands cruise next spring. We are already scheduled for the pre-extension in Stockholm, but we thought it would be great to stop in London first.  So we have a direct flight to London, where we will stay 4 nights as part of our stopover, then continue on to Stockholm. Keep in mind that you will be completely on your own in the stopover city.

•    Review Pricing, Wait for a Deal

Booking Process

By now you’ve made all your basic selections and you are ready to finalize your plans and book your trip.  Keep in mind  that there is no immediate commitment just by booking.  Once made, your booking will be held for 72 hours and if you have not made your deposit during that time frame, the booking is released.   Let’s take a look at some of the travel options and other things you will need to decide when finalizing your booking.

•    Finalize Your Stateroom and Position On Ship

•    Purchasing Airfare

When you book your cruise you will have the opportunity to either purchase airfare directly through Viking Air, or purchase it completely on your own.  We have used Viking Air for every cruise and found their airfare pricing to be competitive with what we were able to find independently.   There are a few advantages to purchasing airfare directly from Viking including:

o    Transfers to and from the airport are included. o    Viking will track your flights and will be aware of any flight delays to ensure that your airport pickup occurs flawlessly even if you are late. o    If you experience a significant travel delay due to a late flight, Viking will ensure that you get transported to your ship, even if it has already left port.

•    Viking Air Plus

If you purchase airfare through Viking Air, they will arrange all your flights with basically no input from you. However, if you prefer a particular airline, connection city, connection time or anything else, you can take advantage of Viking Air Plus to make those reservations.  The cost of this option is between $100 and $150 per person.  We always take advantage of this option because we have definite preferences for connecting airports and layover times.

Another perk for Viking Air Plus is the ability to book your flights as soon as flight information is available from the airline (usually around 300 days before your flight).  While this allows you to book your flight, you will not be ticketed until you have paid in full and usually within 100 days of departure.   In booking so far in advance, you are sure to have a better selection of seats.  And once ticketed, you have the option of purchasing a premium seat.

•    Travel Insurance

You may or may not elect to purchase travel insurance. Personally we would not travel without it and it would be our suggestion that you strongly consider purchasing it either from Viking or a third party.  If you do purchase from Viking, there are some important things you need to know.

o    If you have any pre-existing condition it will only be covered if you purchase your trip insurance within 14 days of your deposit.  By the way, this stipulation is true regardless of whether you are using Viking’s Tripmate insurance or a third party insurance. o    Viking’s ‘cancel for any reason’ clause is only available if you purchase insurance in the first 14 days.

TIP: When you receive your invoice it will contain the Tripmate Insurance information.  Read it carefully before you sign up.  You will need to pay for the insurance in full when you purchase it and it is not refundable.

If you are not concerned about pre-existing conditions, you have a little more flexibility in the time frame during which you purchase travel insurance.  Remember that travel insurance is intended to protect the investment you have made in your trip.  So, you really only need to have insurance in effect at the point in time when you would potentially lose a significant portion of that investment.

To see what I mean, take a look at Viking’s standard Guest Cancellation Schedule of Charges.

120 days or more prior to departure        $100 per person 119 to 90 days prior to departure             20% of full fare 89 to 70 days prior to departure               35% of full fare 69 to 50 days prior to departure               50% of full fare 49 to 30 days prior to departure               75% of full fare 29 days or less prior to departure           100% of full fare

For example, if you cancel your trip anytime prior to 120 days before departure, you will only lose $100 per person.  Remember that travel insurance is never refundable, so if you have already purchased travel Insurance at this point, you will not get that money refunded.  It is only if you cancel within 120 days of your planned travel that you begin to lose a significant sum of money (20% or more).  So unless you are concerned about pre-existing conditions, you really do not need to have travel insurance in effect until you are within the 120-day window for cancellation.

The most recent Tripmate Travel Protection Brochure sent to us from Viking as part of an upcoming cruise confirmation, stated that insurance had to be purchased no later than 120 days before departure, which lines up nicely with the Cancellation Policy.

For more detailed information on Travel Insurance, be sure to read our blog post, Understanding Travel Insurance .

TIP: Be sure to read your individual policy, from Viking or a third party, for the deadlines for purchasing, they may be different.  Some third parties like Allianz allow you to purchase insurance up to the day of departure.

•    Get the Invoice and Pay Deposit

Once you have booked, do not make your deposit immediately.  Ask to have the invoice e-mailed to you for review. Review it carefully.  Mistakes you catch now will save you time and agony later.  Key things to look at include passenger names, contact information, cruise name, embarkation/disembarkation date and place, stateroom category and number, prices and itinerary. You then have 72 hours to complete your review and make the deposit. 

Your invoice will also indicate a ‘Final Payment Date’.  This final payment date can be anywhere from 6 months to over a year prior to your cruise.  There has been much discussion on some online forums regarding how this date is determined.  Is it based on being a repeat customer, price of the trip, stateroom category, or just getting a supervisor to change it?  Viking doesn’t divulge this information.  But we would suggest pushing back if the due date is greater than 6 months and request for it to be changed.  If you get a new invoice for whatever reason, make sure to re-check everything.

For more detailed information on your invoice, please see our article on Viking Cruises – Understanding Your Contract .

Congratulations! You can now feel comfortable to commit to the deposit and you are confirmed.

Checking For Additional Discounts

Even though you have completed the booking process, continue to check the Viking website and social media platforms for deals on the cruise you have booked.  If you see a big savings, maybe airfare dropped or Viking is offering some other type of price reduction, you might be able to take advantage of that.  How you ask?  You can cancel your existing trip and rebook the trip using the new offer. Outside of 120 days, it will only cost $100 per person. Remember though, if you have already purchased travel insurance, you will lose that money.  So if you’ve already purchased the insurance proceed with caution. You would likely need to get a huge savings to make that option viable.

There is another caution when cancelling and rebooking cruises.  Normally the cancellation process takes about 3 days, and Viking will not let you re-book until that process is finalized.  So if the cruise is almost sold out you could be at risk of not getting rebooked. Another option is to request that a supervisor approve the cancellation immediately, allowing an immediate rebook.

Here is another real-life example.  We had a 2021 booking for a cruise and the airfare was $1299 per person.  I happened to look at the pricing one day and noticed Viking was running a special that lowered that airfare to $599.  I immediately contacted our Viking representative and she confirmed that there were plenty of staterooms still available, so there would be no problem with rebooking. But there was a problem, the deal ended that day. We couldn’t wait 3 days for the cancellation to process.  Fortunately, a supervisor agreed to an immediate cancellation and we were able to rebook and even retained the same stateroom.  We had to pay $1000 deposit for two people for the new booking and about 10 days later I received a check for $800 from my cancellation of the original reservation.  So it cost us $200, but we netted a quick $1200 savings.

TIP:  You can save 3.3% by making your final payment using E-Check or physical check rather than a credit card.

My Viking Journey

As soon as you receive your booking number, you will be able to logon to My Viking Journey . and all of your trip information will be at your fingertips.  It’s the place you want to go for tracking and planning all the details for your trip.

•    Excursions

TIP: River cruise excursions will be available to view and book as much as 12 months prior to the cruise.  Ocean excursions usually load about 110 days out and then booked based on cabin class.

Refer to your itinerary to find out when you can actually start booking your excursions.  For river cruises, there is usually only one time slot available for each tour.  However, for ocean cruises there are multiple time slots for most of the tours.  Popular excursions book up quickly, so make sure you book as early as possible so that you can get your preferred tours and timeslots.

TIP:  If you are unable to get the excursion you prefer, remember that you always have the option to book your own third party tour.  

•    Dining Options

There are no dining reservations on river cruises.  However, ocean cruise ships have a couple of specialty restaurants that do require a reservation. The date to start booking your restaurant reservations will be on your invoice and on My Viking Journey.

Up until the day you leave for your trip, it’s a good idea to monitor your flight information periodically to see if anything changes.  Do not rely on the airlines to notify you of changes in flight times or equipment.  You do not want to be surprised with a shorter than planned connection time or having your party separated because of reassigned seats. By monitoring the details you can avoid a surprise later.

Final Documents

After that, may all your flights be on time and enjoy your cruise!

This Post Has 57 Comments

Thank you for all of this!! A friend and myself have booked a May 2020 Rhine River Cruise. This information should help going forward. Thanks! LInda

You are welcome. If you have any questions, just let me know. We have done the Rhine and it is a great trip. We are also working hard on additional content, so please check back in the future.

Well done! We have taken 3 river cruises and two ocean journeys on Viking. Every bit of the info you provide is spot on. This is a great resource for new travelers.

Thank you! Please check back in the future as we add new content.

Very helpful and accurate- we have done Botha river and ocean cruise

Thank you! We have two more Ocean Cruises booked.

What is the best time of year to travel a river cruise? We took our first “Romantic Danube “ in late August and while we loved it, it was in the upper 80’s to mid 90’s every day. Is springtime better or fall or…?

Thanks for the comment. Some people worry about river levels. Spring can be high and Fall can be low. Too high and you cant get under the bridges, to low and you scrape bottom. Worst thing is to turn a river cruise into a bus trip. So consider the river and time of year. The Danube can be very hot in the summer, maybe a Rhine cruise starting in Amsterdam. My favorite time is June. Safe Cruises!

Hi! Great article! Thanks for sharing!

The only additional thought that I have is regarding the booking process. Viking does allow you to book with them and move your booking over to a travel agent, however, it must be done within a certain time frame. I can’t remember it exactly but it’s either 30 or 60 days from when you placed your booking with Viking.

My Viking agent even suggested that I check around with travel agents to see if they offered any special incentives. For example AAA always offers it’s members on board credit for Viking cruises.

Thought you might like to include this info.

Yes, you are correct. I don’t recall the timeframe either, I think it is 30 days or so. But it is a good idea to check, could be several hundred dollars in savings. I plan to make some updates to the article in the future and will include that.

I’m thinking of not buying trip insurance but using the FREE travel insurance through my Chase credit card. Online comments seem tosupport this idea. Your thoughts??

Yes, it is a good idea, as long as it covers what you need. It’s not just the cost of your trip. Be sure to understand the reasons you can cancel. And does it include hospital/doctor costs and emergency evacuation. Repatriation is also big. What if you are sick or injured in some foreign country and need to be evacuated back to the US. Typical travel insurance will cover all of this. So be sure to check. As long as you are happy with what is covered, then this is a great option.

Thanks for you input. I’m pretty sure I will be using the credit card option.

Great article! We’ve been on river cruises and Mediterranean cruises with Viking and Windstar. Your article has many useful tips. Thanks

Thanks for the comment. Safe Travels!

Thanks for all the info. Planning our first trip in fall of 2020 or 2021.

Thanks for the comment. If you have any questions please let us know.

Good planning information, James. I’m curious about air travel. Did you travel in economy or upgraded seats? And I’m guessing air travel reservations by Viking were sufficiently cheaper than doing it yourselves? Thanks!

Thanks for the comment. We booked economy with Viking and then upgraded our seats to Premium Economy. We always look at Viking Air versus going on our own. So far, Viking always has the better price, and two of our river cruises had free airfare. Hard to beat free. Plus we usually do deviations which Viking will do for a minimal charge.

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What are the benefits of booking a follow-on cruise while on a Viking Ocean Cruise?

I really haven’t seen that much of a benefit in booking a cruise while on a cruise. But if you book within a year of taking a cruise, then you get a past guest discount that can range from $200 to $400 per person. In addition, if you have a cruise booked when you book another, they will usually give you a better final payment date. I have always been able to get 6 months.

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Your information has been the most helpful regarding Viking I have found to date. I am very leery of travelling with them as the experience has not been very encouraging so far. Friends got a voucher from a river cruise that due to weather was as noted in one comment became a bus tour. So they switched to an ocean option asked us along. As a “New Guest” and a “Referred Guest” we were offered I recall $700 each discount. When a reduced price came up we would have been denied both those discounts if we “cancelled” and re-booked. Net gain $50. So we declined to change. COVID cancelled the trip and $100 p/p voucher was issued with a loss of $200 cancellation fee. We have recently re-booked. Same trip higher price. No “New Guest” discount and despite a mailing brochure no “Return Guest” $200 p/p discount. We are something in-between new and old? We picked the pre-cruise London option but have second thoughts. The Viking Hotel price is over twice the normal hotel rate on multiple booking sites including the hotel site. Since transfers are included with the Air price that does not figure in. (Perhaps one extra?) We had a final payment date 15 months advance and our TA got it moved to 13 months. The brochure mentioned offered 12 months which Viking denied us as the date had already been “extended once”. I am hoping, fingers crossed, that should I pick Viking Air Plus and do a Deviation and book seat selection and upgrade my Viking experience will improve.

Thank you for the comment. It is unfortunate that some have had a poor experience, especially with the ever changing environment due to Covid. I can tell you that we have done several cruises with Viking, including an Iceland cruise this past July, which have all been excellent. We think that once you make it on the ship, you will see why people love Viking. Safe Travels!

Good morning I read through your post and have one question that maybe you can answer. Viking wants a PCR test up to 72 hours by flight time mine is 6:30pm on June 2th to the Netherlands, my issue is that every lab I look up close early. How can I handle this issue I can not get a test at the required time of 6:30pm.

It can be challenging to meet the requirements for testing. It will cost money, but there are several places where you can get a PCR test turned around in hours. There will usually be places around airports. Viking will also accept an antigen test within 24 hours. Again, you can usually get those at local drug stores and get them back in a few hours.

Thank you for your valuable insights on Viking. We are booking our first cruise and called Viking directly and had linked up with a travel agent at viking but later called AAA (we are members) to buy insurance and the AAA agent suggested we move our booking/reservation to AAA. They could provide a onboard ship credit. Are we making a mistake in transferring this booking?? Also, It appears that the only way to get a credit from Viking is through a voucher if we use their insurance. They do not give cash credit if you must cancel your trip. This is wwhy we decided to use Allianz for insurance in lieu of the Viking insurance. Am I understanding this all correctly??

Thanks you for the comment. I will try to answer all of your questions. We always deal directly with Viking, we have a person we work with that we like so we use them. But if you have a travel agent you like, then certainly go with them. Travel agents cannot discount the Viking price, so they give onboard credit as a way to get people to use them. You are not making a mistake to use a travel agent if you are comfortable with them. As far as canceling with Viking, because of Covid, there were some instances were Viking offered a cancel for any reason and that was a voucher, but that has stopped. If you cancel, Viking will refund money based on the cancellation schedule. Outside of 120 days, you will get back ALL your money less $100 per person. The cancellation schedule is in your contract. If you want information about understanding your contract, we have an article on that, look under the Viking tab on our website. We have an annual policy with Allianz, it is more economical if you do multiple trips per year. We have never filed a claim, so we can’t comment on that process. Hope that helps. Save travels!

Have you looked into doing the online test with a kit you buy from EMed? They proctor the processs and send you a results email within minutes. We did it from our pre-cruise hotel and it worked great.

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My husband and I are taking our 2nd Viking river cruise in October this fall on the Rhine from Amsterdam to Basil. Our first one was ten years ago and was quite enjoyable. We are wondering if you have come across any information regarding how direct the flights are. In 2012 we left from Rochester , NY and had to fly west to Chicaco then east to Germany. Same coming back – had to fly west to Chicago first and then back East to Rochester. We estimated that was about 7 – 8 additional hours in the air than if the flights had been direct from Rochester. This fall we are scheduled to fly out of Orlando, Fl and are hoping to fly directly to at least some place in Europe. Is there any information on the normal routes planes from certain cities take such as departing from Orlando?

The good news is that from Orlando there are many options. We leave from Charlotte and like to fly straight to Europe (Munich or London) and then connect from there. There are several flights from Orlando to London or Frankfurt that then connect to Amsterdam. If you are using Viking Air+, then we usually find a flight or two we like and then call Viking to schedule it.

Excellent commentary! Well done. We have taken one river cruise (Danube) and now 2 oceans. Bermuda and Panama Canal. We are currently booked for a Trade routes of the middle ages, to replace a lost Grand European (due to covid) and another Grand Euro, because we actually want to do that itinerary. Your reviews are spot on. I have a favorite Viking rep, and work with him exclusively. We always book our air with Viking air plus, and it is very helpful because flying from Colorado Springs to the East Coast or to European destinations can be a challenge. For our Bermuda trip, we had several flight changes – 4 different airlines cancelled on us, but Viking fixed it just as my patience was about to run out. On some of our cruises, we have gotten free airfare, which is a significant savings, as you can imagine. We also learned about pushing back on our final payment due date, the e-check savings of 3.3% and waiting until about 120 days out to get insurance. These trips are costly – about $1000/ night when everything is included – but there are no surprises – no giant bill for drinks or optional stuff on departure day. We are Vikings for life. Thanks for your quality reporting.

Thank you for the comment. I agree that Viking is not cheap, but when you compare all you get that is inlcuded, I think they are very competitive. And we love both ocean and river cruises. We currently have a river and three ocean booked, can’t wait to go again.

James, our Viking rep suggested we transfer our bookiing to gain perks for our ocean cruise in May 2023. This will be our first cruise with Viking. Plan to use Viking Air. Are flights from ORD to Madrid and return from Venice to ORD usually direct? By the way, your article is excellent, Very helpful for a first timer

Hi, I booked with Viking, but I am still confused about getting insurance through Viking or a travel agent. I only have a few more days to get it with preexisting condition. I do have a travel agent that wants me to transfer to him, but not sure what to do. Viking is expensive, o what should I do? Lorrie Please Help

We have used Viking Tripmate a few times, but you are right, it is more expensive. Another thing to consider, is all you trip with Viking or do you have your own airfare or extensions? Viking insurance will only cover what you purchased from Viking. Over the last few years we have used Allianz, in fact we have an annual policy. But there are several tools which allow you to compare plans so you get the insurance that is right for you. A good TA can recommend what to get based on your needs. Safe travels.

Paula, we just got back from the Viking Rhine cruise this morning. Outstanding . It was the first time We used them and it will not be the last. As for the PCR test we had it done three days before at 6:30 PM at solvhealth.com/Primbio research labs in Newtown Square Pa.19073. I do not know your area but this Company has a lot of offices. They fit a great job and had my report to me the next night. I hope this helps Jim R

Hello James, We are getting ready to commit to a River cruise …Prague to Berlin…May 2023. They now offer economy air free and premium economy at $799. My question is, if we extend through Viking for two extra nights in Berlin, will that mess up our air portion or will we have to pay extra for “deviation” or if we extend the 2 days through Viking will they automatically fix the return flight home? Hope i didn’t make this sound too confusing. Also, we had a River scheduled for this past May which we cancelled and received vouchers for full amount to be applied within 2 years….we are past cruiser with Viking as well. Should we push them for some type of shipboard credit for the May 2023 cruise mentioned above? Thanks

Thanks for the comment. The deviation will allow you to extend the front end and/or the back end of the trip. Once you pay the deviation, it doesn’t cost more to do both sides of the cruise. The air will automatically be adjusted to match your dates, but the transfers will not be included since you are transferring at a different time than the rest of the people. As far as shipboard credit, Viking does not usually offer that.

Thanks for the response. I decided to call Viking directly and they said if i sign up for the 2 day Post cruise extension in Berlin,costing $499 pp (two nights in hotel) , transfers to airport would be included and our premium economy $799 flight would not change . No deviation fee to pay in this case !

Does anyone have information when taking the included free port excursions, can I stay wherever that excursion concludes and continue on with my day rather than returning to ship (I would understand I would have to pay whatever cost would incur to return)

When excursions are in the city where you are docked, then most times you can explore on your own. Viking will also usually have a shuttle running from the ship to somewhere in town.

Great information. My husband and I are typically very independent travelers but we are considering a Viking river cruise. Our preference would be to book our own flights and just show up when it’s time to get on the boat. Of course we don’t want to miss out on free flights if that’s being offered. Will Viking book flights for us that give us a few days before and a few days after without having to use their hotels or pay their diversion fee or whatever that is called? We don’t really want to be ‘herded’ everywhere we go. Thanks

If you use Viking and want to arrive early or stay late on your own, you will be charged the deviation fee. Also, if you use Viking Air, I always pay for Viking Airplus. That gives you much more control over selecting the flights you want so you fly through the airports you want with the connection times you want. I always compare the price from Viking to what I can do on my own. It is rare I can do better, and I like having it all with Viking.

I just booked but didnt confirm our first river cruise and first with Viking the Amsterdam to Basel in mid May 2023. We want to go early and spend 2 days in Amsterdam before our cruise begins but have agreed to use Viking Air to arrange our flights because we have free airfare as part of our package costs. How do i reserve our precruise trip? We arent using Viking..their extended stay trips are sold out…so i will reserve our hotel myself. I always use Trip Advisor for hotel recommendations. My question is ….how does Viking set this up? I guess i call them and tell them i want to fly to Amsterdam 2 days early and they will incorporate that into our flight schedule? I pay $100 deviation fee for my wife and I…right? Do we NOT get transportation from airport on arrival and to the ship on the day we leave on the cruise if we do this self arranged trip in Amsterdam? Another question pertains to items i have had on ocean cruises like pre paid drink packages…pre paid gratuities etc. Are those offered by Viking on river cruises and if so when you get that information? I reserved a Veranda A stateroom which was $200 more per person than the Veranda B, but i really couldnt see any difference in the details….is it just due to being one deck higher on Ver A than B? Your blog is really excellent and helfpul to we first time river cruisers. After this one we may try Viking for an Ocean cruise to get the smaller size ship. We are through with floating cities for ocean cruises! Thanks for your help.

Jerry, thanks for the comment and I will try to answer all of your questions. But as always, check with Viking to ensure you have the latest information. First, I recommend that you pay the fee for Viking Air Plus. With just Viking Air, they will select your flights. With Air Plus, you get input into the flights you want. So we always select a few flights and then call them. That way you can select the airports you want to fly through and set the connection times. If you want to fly in early or leave late, then you will pay the deviation fee. But the one fee covers both ends. Just call Viking and tell them when you want to fly out and back. It will be on your invoice/contract and when it is time to book, just call Viking Air and they will book it. Because you are not arriving when others arrive for the cruise, you will have to arrange transportation yourself. We have done it many times, it is no big deal. As far as pre-paid drinks and gratuities, they will be on the myvikingjourney site. Just go to that sit and enter your booking number (even if you haven’t made the deposit yet), and you will see everything, including prepaid options. Vernada A vs B is just the deck you are on. Safe travels and I am sure you will love Viking!

This was excellent. Thank you.

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If I would use Viking Air Plus, do I have control over the connection times? Flying to London early and from Bergen same day (we’ve already been there). There’s a large difference in price, business class, with a shorter connection, ie; 2 hours compared to 9. We usually always do our own but was curious. Thanks.

With Viking Air Plus you do have control of your flights, but it is limited. Viking contracts with certain airlines and certain routes for the price quoted. I usually search for the flight(s) I want, in the order of preference. Then call Viking Air and they will let you know if the flight can be booked. Sometimes they can get the flight you want, but there may be a premium you need to pay. I then compare their price with what I can book directly. If I can get the airfare with Viking, even if it is a little more, I usually do since then it is all under Viking and you get transfers (if you are flying on the extension day or ship transfer days). I would say we book with Viking about 80% of the time. You can book about 300 days from the return flight, of course you won’t be ticketed at that time, just booked. Safe Travels!

I have a South America and the. Chilean fjords cruise on hold. How do I get back in to this account and confirm it!

Excellent advice! We are first- time cruisers and value your experience!

We live in a small city, that Viking does not have flight connections. Do we ask Viking Air to add a flight, or should we use Viking Air+ to get the entire flight planned by Viking Air?

Comments are closed.

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In addition to providing education on your trip's destination, we take great pride in the customer service we provide. Let our experienced staff handle every aspect of your trip, ensuring a stress-free experience!

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Unlock Exclusive Viking River Cruise Deals with the Best Travel Agent

Are you dreaming of a serene river cruise through Europe with Viking River Cruises, but feeling overwhelmed by the planning process? Picture this: you’re longing for a stress-free voyage, yet the logistics seem daunting. What if you could have a trusted travel expert handle all the details for you?

Imagine effortlessly booking your dream Viking River Cruise with the best travel agent who understands your preferences and takes care of every aspect of your journey. In this article, discover how partnering with the right travel agent can turn your river cruise fantasy into a seamless reality. Let’s explore how you can make the most of your Viking River Cruise experience with expert guidance and personalized service.

Key Takeaways

• Viking River Cruises offer a unique way to explore Europe’s picturesque landscapes, historic cities, and charming villages along renowned rivers like the Rhine and Danube, providing cultural enrichment and memorable experiences for travelers of various interests.
• Partnering with a knowledgeable travel agent specializing in Viking River Cruises can enhance your journey by offering expert guidance, access to exclusive deals, and saving you time and hassle in planning and booking your cruise.
• When choosing a travel agent for your Viking River Cruise, prioritize expertise in river cruising, exceptional customer service, and access to exclusive deals to ensure a seamless and personalized booking experience.
• Before embarking on your Viking River Cruise, research different travel agencies, ensure personalized service tailored to your preferences, and confirm all booking details with your agent and the cruise line to prepare for a smooth and enjoyable voyage.

Understanding Viking River Cruises

What are viking river cruises.

Embark on a journey through the heart of Europe with Viking River Cruises. These cruises offer a unique way to experience picturesque landscapes, historic cities, and charming villages along famous rivers like the Rhine, Danube, and Seine. You’ll sail on elegant longships that provide a comfortable and intimate setting for exploration. Each port of call brings new adventures, cultural enrichment, and opportunities to immerse yourself in the local traditions. Whether you’re a history buff, a foodie, or a nature lover, Viking River Cruises cater to a wide range of interests, ensuring a memorable and enriching travel experience.

The Viking Experience

When you choose Viking River Cruises, you’re not just booking a trip; you’re opening the door to a world of exceptional service and unforgettable moments. From the moment you step on board, you’ll be greeted by attentive staff dedicated to making your journey seamless and enjoyable. The ships blend Scandinavian elegance with modern comforts, creating a cozy ambiance that feels like a home away from home. Your days are filled with exciting shore excursions led by knowledgeable guides, giving you insights into each destination’s history, culture, and cuisine. At night, you can relax in luxurious staterooms, savor gourmet meals inspired by regional flavors, and enjoy entertainment that showcases the local talent. Viking River Cruises combine comfort, convenience, and cultural enrichment, ensuring that every moment of your voyage is exceptional.

The Role of a Travel Agent in Cruise Planning

When it comes to planning your Viking River Cruise, leveraging the expertise of a travel agent can greatly enhance your experience and alleviate any stress associated with organizing a trip of this caliber.

Benefits of Using a Travel Agent for Cruises

• Expert Guidance: Travel agents specializing in cruises, especially Viking River Cruises, possess in-depth knowledge about the various destinations, ships, itineraries, and onboard amenities. They can provide personalized recommendations based on your preferences and budget.
• Access to Exclusive Deals: Travel agents often have access to exclusive promotions, discounts, and perks that may not be available to the general public. They can help you secure the best possible value for your cruise, including cabin upgrades or onboard credits.
• Saves Time and Hassle: By entrusting the planning to a travel agent, you save valuable time that would otherwise be spent researching, comparing options, and making reservations. Your agent can handle all the logistics, allowing you to focus on the excitement of your upcoming journey.
• Specialization: Look for a travel agent with expertise in Viking River Cruises specifically. Their familiarity with the intricacies of these cruises can make a significant difference in the quality of your trip.
• Reputation and Reviews: Check reviews and testimonials from other clients to gauge the agent’s reliability, professionalism, and level of customer service. A reputable agent will have a track record of satisfied customers.
• Communication and Support: Choose an agent who communicates effectively and is readily available to address any questions or concerns you may have before, during, and even after your cruise. Clear communication is key to a successful partnership.

By enlisting the services of a knowledgeable and reliable travel agent, you can streamline the planning process, access exclusive benefits, and ensure a smooth and memorable Viking River Cruise tailored to your preferences.

Criteria for Selecting the Best Travel Agent

When choosing the best travel agent for your Viking River Cruise, several key criteria can help you make an informed decision. Here are essential factors to consider when selecting your travel agent:

Expertise in River Cruising

Look for a travel agent who specializes in river cruising, particularly Viking River Cruises. An agent with expertise in this specific type of travel can provide valuable insights, recommendations, and assistance tailored to your river cruise needs. They should be well-versed in the nuances of river cruising, including itinerary options, onboard amenities, and destination highlights. By choosing an agent with expertise in river cruising, you’re more likely to receive personalized service that enhances your overall cruise experience.

Customer Service Excellence

Prioritize travel agents known for their exceptional customer service. A good agent should be attentive, responsive, and dedicated to meeting your needs throughout the booking and travel process. They should communicate clearly, address your concerns promptly, and provide assistance whenever required. Opt for an agent who goes the extra mile to ensure your satisfaction and prioritizes building a strong relationship with you as a valued client.

Access to Exclusive Deals and Offers

Select a travel agent who can offer you access to exclusive deals and offers for Viking River Cruises. A reputable agent often has partnerships with cruise lines and can provide special promotions, discounts, or perks that may not be available elsewhere. By leveraging their connections and industry relationships, you can secure competitive prices, complimentary amenities, or upgrades that enhance your cruise experience without exceeding your budget. Choosing an agent with access to exclusive deals ensures you get the best value for your Viking River Cruise.

Top-Rated Travel Agents for Viking River Cruises

Analyzing customer reviews and testimonials.

When looking for the best travel agent for your Viking River Cruise, one crucial step is to analyze customer reviews and testimonials. By reading feedback from other travelers who have booked through these agents, you can gain valuable insights into their overall satisfaction, reliability, and the quality of service provided. Pay attention to comments highlighting excellent communication, smooth booking processes, and personalized assistance. Look for agents with numerous positive reviews indicating a high level of customer satisfaction to ensure a seamless booking experience for your Viking River Cruise.

Services and Support Offered

Exploring the services and support offered by travel agents specializing in Viking River Cruises is essential in making the right choice. Reputable agents go beyond basic booking assistance and offer comprehensive support throughout your cruise journey. They should provide expertise in river cruising, ensuring they understand the unique aspects of Viking River Cruises to cater to your specific needs effectively. Look for agents that offer personalized trip planning, onboard perks, and exclusive deals to enhance your overall cruise experience. Opt for agents that prioritize exceptional customer service and are readily available to address any concerns or queries promptly, ensuring you have a smooth and memorable Viking River Cruise.

Booking Your Cruise

Best practices for working with a travel agent.

When selecting a travel agent for your Viking River Cruise, there are essential practices to keep in mind. Firstly, research different travel agencies that specialize in Viking River Cruises. Verified customer reviews can serve as valuable insights into their reliability and service quality . Look for agents with a proven track record of providing excellent support and assistance throughout the booking process.

Next, ensure the travel agent offers personalized service tailored to your preferences. A good agent will take the time to understand your requirements and custom-build an itinerary that matches your interests and travel style. Communication is key, so choose an agent who is responsive and attentive to your needs, providing clear guidance from booking to embarkation.

Another critical aspect is the agent’s expertise in Viking River Cruises. Opt for an agent who specializes in river cruising and has in-depth knowledge of the destinations and excursions offered along the route. Their expertise can enhance your cruise experience and help you make the most of your journey.

Preparing for Your Viking River Cruise

As you get ready for your Viking River Cruise, there are several steps you can take to ensure a smooth and enjoyable experience. Familiarize yourself with the cruise itinerary and the onboard amenities to make the most of your trip. Pack appropriately for the weather conditions at your destinations and consider any special requirements you may have during the cruise.

Before you set sail, confirm all booking details with your travel agent and the cruise line to avoid any last-minute issues. Double-check your travel documents, including passports and visas, to ensure everything is up to date. It’s also advisable to purchase travel insurance to protect yourself against unforeseen circumstances during your journey.

During your cruise, stay informed about daily activities and excursions, and take advantage of the onboard services and amenities available to you. Engage with the crew and fellow passengers to make the most of your experience and create lasting memories from your Viking River Cruise adventure.

Choosing the right travel agent for your Viking River Cruise can make all the difference in ensuring a seamless and unforgettable experience. By partnering with a reputable agent, you gain access to expert advice, exclusive offers, and personalized service tailored to your needs. Remember to research and select an agency with a proven track record in Viking River Cruises, as this will enhance your journey from start to finish. As you prepare for your adventure, familiarize yourself with the itinerary, pack wisely, double-check your bookings, and make the most of the onboard amenities. With the right travel agent by your side, you can embark on your Viking River Cruise with confidence and excitement, knowing that every detail has been expertly taken care of for a truly memorable voyage.

Frequently Asked Questions

Why should i use a travel agent for booking a viking river cruise.

Using a travel agent for booking a Viking River Cruise offers expert guidance, exclusive deals, and specialization in Viking River Cruises for a stress-free planning experience.

How do I choose the best travel agent for my Viking River Cruise?

Choose the best travel agent by analyzing customer reviews, looking for personalized trip planning, exceptional customer service, and expertise in Viking River Cruises.

What are the best practices for working with my travel agent?

Best practices include researching agencies specializing in Viking River Cruises, seeking personalized service, and expertise in river cruising for a smooth experience.

How can I prepare for my Viking River Cruise?

Prepare by familiarizing yourself with the itinerary, packing appropriately, confirming booking details, and utilizing onboard services for an enjoyable experience.

Hi, I'm Richard, a passionate traveler and cruise enthusiast. With over a decade of experience exploring the world's oceans, I've developed a deep love for all things related to cruising. Whether it's luxury liners or intimate river cruises, I enjoy sharing my insights and tips to help others plan their perfect getaway. When I'm not sailing the seas, you can find me writing about my adventures or planning my next voyage

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Frequently asked questions

Viking Cruises operates river, ocean and expedition cruises. They specialise in river cruises in Europe, Asia, Egypt and the USA, and ocean and expedition cruises to destinations including the Mediterranean, Northern Europe, the Americas, the Caribbean, the Arctic and Antarctica.

River cruises usually range from seven to 15 days, while ocean cruises start from around seven days and can extend to more than 50 days. Round the world cruises can last for up to 180 days.

Viking offers a variety of dining options, including fine dining restaurants, casual buffets, and specialty dining experiences with regional cuisine. Expect many Scandinavian specialties and produce on the menus.

Yes, they offer a range of shore excursions focusing on culture, history, and local life, often led by knowledgeable guides. Cruises include one complimentary shore excursion at each port.

This depends on the destination; for European river cruises, spring through autumn (April to October) is popular, while ocean cruises depend on the specific region's optimal travel season.

Viking offers a nearly all-inclusive experience with meals, some beverages (including alcohol with meals), wi-fi, gratuities and one shore excursion in each port typically included.

Accommodations range from comfortable staterooms to luxurious suites, many with balconies or verandas.

Activities include cultural enrichment programs, lectures, cooking classes, and evening performances.

Viking Cruises is known for its focus on cultural immersion, destination-focused itineraries, Scandinavian design, and an adult-oriented, relaxed atmosphere.

Bookings can be made by enquiring right here on our website, visiting a store or speaking to a cruise expert on the phone.

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Inspired Travel

Make an appointment, we are available for in person appointments, at our office in, chapel hill..

Our office is located at 1777 Fordham Blvd, Suite 103, in Chapel Hill.

We are off Sage road from 15-501/Fordham Boulevard, across from Wegman's, near Durham.

At Viking Travel, we aim to offer curated travel experiences by collaborating with you to craft an authentic adventure. Our team of travel advisors is dedicated to planning, organizing, and booking leisure travel worldwide.

We are excited to work with you to help you create unforgettable memories that will last a lifetime. Whether you prefer face-to-face meetings at our Chapel Hill office or to communicate via phone or email, we are always happy to accommodate your needs.

Our office is located in Chapel Hill, near Durham, on 15-501/Fordham Boulevard. We are across from Lowe’s Home Improvement, adjacent to Sage road. We look forward to meeting with you.

Our mission at Viking Travel is to create a more connected world by bringing people closer.

We are driven by a deep passion for travel, which stems from our desire to cultivate a greater understanding and appreciation for diverse cultures, as well as for ourselves and our shared humanity.

By exploring new destinations and immersing ourselves in unique ways of life, we believe we can enrich our lives and create meaningful connections with others.

 Let us help you plan, arrange, and book your next adventure, and together, we can make the world a little smaller.

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And clowns that caper in sawdust rings,, and common people, like you and me,, are builders for eternity, each is given a list of rules;, a shapeless mass; a bag of tools., and each must fashion 'ere life is flown,, a stumbling block, or a stepping stone.",  - r. lee sharp, 1890.

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Travel Agency Westmont

Viking Travel is a leading luxury travel agency established in 1971 and now located in Westmont, Illinois.

Westmont, IL Office

Westmont is a popular village situated in dupage county, just a 20-minute drive from naperville, il. since 1971, we’ve been planning and guiding customized vacations and voyages for our customers in and around westmont and naperville..

Our extensive range of travel expertise includes:

• Luxury Vacations – including adventure, celebration, culinary, and faith-based travel ideas that will help you see the world in a new way
• Cruises – including world cruises, river cruises, and our special Signature Collection of cruises with exclusive events and access
• Hotels and Resorts – choose from the most luxurious and indulgent locations across the world to stay and relax in

Expert Travel Agents in Westmont

Viking Travel is delighted to have a first-class team of expert travel advisors with vast experience of the luxury travel market, from cruises and top hotels and resorts to adventure and faith-based trips. Whatever your hopes and plans for your next vacation, we have the knowledge, the experience and the contacts to make it happen just as you want it.

So we’re to help you whether you’re:

• an individual looking for a solo adventure
• a family wanting to celebrate a special anniversary somewhere special
• a group leader hoping to arrange a trip for people with shared interests
• or you want to experience the roots of your religious or spiritual faith

Find out more about tailored luxury vacations from Viking Travel by getting in touch with our friendly team of Westmont travel specialists today.

Contact Us Our expert and friendly team of travel advisors is always on hand to help you organize your dream vacation, make recommendations on destinations and trips based on their own extensive experience, or even just answer any questions you may have.   Call us today or fill in our online form and we’ll get back to you as soon as we can. Your Name * Your Email * Your Phone Number * Select Your Vacation Preference * Select vacation preference Adventure Travel Celebration Travel Culinary Travel Faith Based Travel Family Vacations Group Travel Luxury Travel Weddings & Honeymoons Do you require flights? * Number of Adults / Children * 1 2 3 4 5 More than 5 Preferred travel dates * Have a vacation in mind? * Please enable JavaScript for this form to work. Give our team a call on (630) 552-6602 700 E. Ogden Ave, Suite 106, Westmont, Illinois. 60559 Start Your Next Adventure

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