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DWfire - Safe and Well Visits - Fire Safety

Provided by Dorset & Wiltshire Fire and Rescue Service

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This is a county-wide service.   Send Email 0800 038 2323 Visit Website

Dorset & Wiltshire Fire and Rescue Service are not just about providing 24/7 emergency response, they also work hard to protect local communities by focusing on prevention. The aim is to reduce the risk of incidents happening in the first place, and working closely with partners they assist the most vulnerable in our society.

Safe and Well visits

A free service to help keep communities safe. The Safe & Well discussion will cover topics such as:

• using electricity safely
• cooking safely
• making an escape plan
• what to do if there is a fire
• keeping children safe
• good practice - night time routine and other points relevant to you
• identifying and discussing any further support you may need if necessary

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Make sure you and your loved ones are safe at home: information about Safe and Well visits and the SAIL scheme.

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Top tips covering all aspects of fire safety in the home.

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Safe and Well Visit

If you're worried about your home safety, or that of someone you know, contact us for a FREE Safe and Well visit. 

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Safe & Well visits - Fire safety

Description

Dorset & Wiltshire Fire and Rescue Service are not just about providing 24/7 emergency response, they also work hard to protect local communities by focusing on prevention. The aim is to reduce the risk of incidents happening in the first place, and working closely with partners they assist the most vulnerable in our society.

Safe and Well visits

A free service to help keep communities safe. The Safe & Well discussion will cover topics such as:

• using electricity safely
• cooking safely
• making an escape plan
• what to do if there is a fire
• keeping children safe
• good practice - night time routine and other points relevant to you
• identifying and discussing any further support you may need if necessary
• fitting smoke, heat and carbon monoxide alarms, if appropriate

You can request a Safe & Well visit by calling 0800 038 2323 or completing the online referral form .

Service Details

Service focus.

Safe And Independent Living (S.A.I.L.)

This page was last updated on 25 October 2023

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Make your home safe

Fire safety, smoke alarms and safety tips.

A working smoke alarm is the best way to protect your family and home. Dorset & Wiltshire Fire and Rescue Service offer more safety tips for your home, and provide a free Safe and Well home visit .

If you have hearing loss

• you can get a smoke alarm which uses a strobe light and vibrating pads
• in the event of a fire, if it is difficult for you to call 999 yourself, ask a neighbour to do it for you
• if you have specialist equipment, such as a text phone or minicom, you can contact the emergency services on 18000

If you have sight problems

• put a coloured sticker on your smoke alarm if you have trouble seeing to test it, or ask your local fire and rescue service if they can provide a coloured cover
• consider fitting bump-ons (also known as plastic blisters) to appliances as a way of making sure they are switched off properly
• unplug and then check electrical leads regularly by touch - if they are frayed or faulty don't use the appliance
• you may also want to consider placing a tactile indicator along your escape route to make it easier to find the exit

If you have mobility problems

• if it is difficult to test your alarms ask someone to do it for you
• remote controlled or easy access alarms are available from electrical retailers
• Lifeline telecare equipment will allow you to alert someone in the event of an emergency
• make sure you have easy access to any mobility aids you may need, such as a walking stick

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Visit the Hazard House online to learn about fire safety

• Visit the Hazard House online…

Dorset | Posted on February 4th, 2021 | return to news

An updated version of Dorset & Wiltshire Fire and Rescue Service Hazard House, a 360° virtual tour that highlights fire safety, has been launched.

The educational tool is designed to help both children and adults really think about their safety in their own homes.

Education coordinator, Yasmine Ellis, said, “Within the Hazard House, a number of fire risks and other dangers have been placed in strategic locations in each room, and the challenge is to locate them. Each hazard has a tag, providing either audio or a text pop-up box to explain what the risk is and how to make it safe. There’s a useful countdown for each room, so you know how many hazards you still have to find, and a hint tool if you get stuck!”

Hazard House is intended to bring an awareness of fire safety in a fun and interactive way. Many risks – such as overloaded sockets – are often not understood, while other dangers may be clear to adults but not children.

Yasmine added, “This is a resource that our education team will use, but we want anyone who wants to know more about fire safety to take a look at Hazard House on our website, and maybe think about other things they can do in their home to be safe – for example, is there an escape plan, does the household follow a bedtime routine, and are there working smoke alarms which are tested regularly? Taking a little time to identify risk and put in place safeguards could save lives.”

You can visit Hazard House at www.dwfire.org.uk/visit-our-hazard-house and then follow the page links for more home fire safety advice.

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Fire safety

To help reduce the risk of fire and stay safe you should:

• never overload electrical sockets
• never put candles near curtains or other materials
• never leave lit candles unattended
• never leave deep fat fryers unattended
• never smoke in bed
• make sure cigarette stubs are properly extinguished
• always fit smoke detectors and check them regularly to ensure they are still working
• plan your escape routes from the house

For more information, view the national Fire Kills website .

Home visits for fire safety

Dorset and Wiltshire Fire and Rescue Service offers free home safety checks, free fitted smoke alarms and advice on fire safety to people who might be at risk.

They will look for any visible signs of fire risk. They will also work with carers to ensure they have the relevant knowledge and skills to get themselves, and the person they care for, safely out of their home in the event of a fire.

If you need support to improve fire safety in your home, contact Dorset and Wiltshire Fire and Rescue Service . 

E-bike and e-scooter fire safety in the home

Make sure you charge your e-bike or e-scooter battery safely. Follow these simple steps to reduce the risk of fire.

• Don’t leave your device charging unattended or when you’re asleep
• Don’t charge or store your battery in the hallway or where it could block your escape
• Only use the correct charger for your battery
• Only buy e-bikes, e-scooters and batteries from trusted retailers and manufacturers
• Always follow the manufacturer’s instructions 
• Don’t attempt to modify or tamper with the battery
• Check for the CE or UKCA safety marking to make sure your battery and charger meet safety standards
• It is recommended that a professional carries out an e-bike conversion
• Don't overcharge the battery, this can cause fire and the batteries to fail. When the battery is fully charged and the green light shows, you should unplug the charger.

Visit Fire England for further information.

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The not for profit, volunteer run, Community Radio Station from Dorchester, covering Central-Southern Dorset

Visit the Hazard House online to learn about fire safety

Dorset & Wiltshire Fire and Rescue Service has launched an updated version of its online Hazard House, a 360° virtual tour that highlights the importance of fire safety.

This bespoke educational tool is designed so that both children and adults can really think about their safety in their own homes.

Yasmine Ellis, Education Coordinator, told KeeP 106: “Within the Hazard House, a number of fire risks and other dangers have been placed in strategic locations in each room, and the challenge is to locate them. Each hazard has a tag, providing either audio or a text pop-up box to explain what the risk is and how to make it safe. There’s a useful countdown for each room, so you know how many hazards you still have to find, and a hint tool if you get stuck!”

The aim of Hazard House is to embed an awareness of fire safety in a fun and interactive way. Many risks – such as overloaded sockets – are often not understood, while other dangers may be clear to adults but not children.

Yasmine said: “This is a resource that our Education team will use, but we want anyone who wants to know more about fire safety to take a look at Hazard House on our website, and maybe think about other things they can do in their home to be safe – for example, is there an escape plan, does the household follow a bedtime routine, and are there working smoke alarms which are tested regularly? Taking a little time to identify risk and put in place safeguards could save lives.”

To visit the Hazard House, visit www.dwfire.org.uk/visit-our-hazard-house and then follow the page links for more home fire safety advice.

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Who we are Our website address is: http://www.keep106.com. Keep 106 is the broadcasting name of Ridgeway Community Radio CIC (Community Interest Company) registered at Companies House . Our postal address is: Ridgeway Community Radio, The Little Keep, Barrack Road, Dorchester, Dorset DT1 1SQ What data we collect and why we collect it: Contact form The contact forms are purely for site visitors' convenience. When a visitor fills in the form and clicks Submit the contents of the form are sent to us in an email. The contact information which the visitor has submitted is used so that we can reply to them. This also applies to occasional competition forms. We will not engage in email marketing to individuals but may email companies with offers to advertise on or sponsor our radio programmes. If you use our  self-service form  for submitting events to the Local Events Diary on our ‘What’s On’ page, you will normally supply your organisation name or personal name, together with a contact email address, phone number and the location of the event. These details are required purely for the convenience of our visitors and to publicise your event free of charge. After the event has taken place and the listing has expired the details are deleted. We do not retain the details for any reason. Other non-personal information which is collected: Analytics We use Google Analytics which registers a unique ID that is used to generate statistical data on how the visitor uses the website. Also, data is sent to Google Analytics about the visitor's device and behaviour, and tracks the visitor across devices and marketing channels. Cookies We use cookies to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website. Our Home page displays our Twitter timeline. The information which Twitter collects is described on their Twitter for Websites - ads info and privacy page If you wish to change your cookie preferences select a category on the left and either enable or disable it. Listening online If you listen to our station online - for example, via our web player, the Radioplayer app, the Tunein app or on a smart speaker - your IP address and approximate location (e.g. town or city) is shown to us. Amongst other non-personal statistics, the streaming system records the maximum number of simultaneous listeners during any specific period, e.g. a year quarter. We are required to submit this information to the music licencing organisations. We don't collect any other information. Linked or embedded content from other websites Some of our ‘Listen Again’ audio material is hosted by Mixcloud which is clearly shown on individual players where appropriate. When you listen to one of these audio items Mixcloud records that you have clicked the play button and also your approximate location (town or city). Material on this site may include linked or embedded content (e.g. Google Calendar, Google Maps, videos, images, articles, etc.). Some material may contain links to external websites which, when clicked on, will open a different website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Please refer to the privacy policies of these external websites for more information. Please note, we provide links to other websites as a service to the community. We believe these external websites will be useful to our listeners and web visitors. However, you visit these websites at your own risk - KeeP 106 accepts no responsibility for them.

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Here at KeeP 106 we want to make sure the Dorchester and surrounding high streets are busy this Christmas. So we’ve launched our special Christmas advertising package. You could be on the radio heard by 1000’s of listeners every week for just £60. Contact KeeP 106 now by emailing [email protected] for more information and get heard on the radio.

Are you looking for support in the community that might help improve your health and wellbeing? Then search our Directory.

• checking smoke alarms are set up correctly
• making a fire escape plan
• using electricity safely
• cooking safely
• keeping children safe from fire
• identifying and discussing any further support, including fitting specialist fire safety equipment where required.
• Any household with children under the age of 18.
• Anyone aged over 65.
• Anyone with a disability, mobility issues or sensory loss.
• Anyone who smokes and lives alone.
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• Many vulnerable people.

Home Fire Safety Check – Devon and Somerset Fire And Rescue Service

Devon and Somerset Fire and Safety Rescue (DSFSR) offer two fire safety services to people who live in Devon and Somerset.

Their online home fire safety check  takes around 15 minutes and is a convenient way to help you look at areas of your home and provides tailored fire safety advice. You can use the tool in your own time when it is convenient to you. The questions will give you areas to check and advice to follow. If necessary, it will also refer you for a full in-person home safety visit.

DSFSR also offer home safety visits for the most at-risk members of our community. They will come and visit your home on a convenient date to see what we can do together to make you safer.

During a home fire safety visit

DSFSR will arrange for one of our friendly Home Safety Technicians to visit you and have a conversation about fire safety in your home.

The visit usually takes around 45 minutes and covers:

They can provide British Sign Language and some foreign language translations during visits too. Please ask about this when booking.

Who they’re for

DSFSR offer free home safety visits to many other people – if you are not sure if you are eligible, please get in touch via the details below.

As a new service we would really value your feedback, whether good or bad please let us know so that we can provide the best support for you

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Home fire safety visits

Enhance fire safety in your home with a home fire safety check or visit.

What is a home fire safety visit?

We offer everyone in Scotland a free home fire safety visits.

We'll take you through a questionnaire and then we'll help you sort out a fire escape plan. We can provide information about smoke, heat and carbon monoxide alarms. If you need advice on the new standard alarm legislation, please visit the   Scottish Government website .

Book a home fire safety visit

0800 0731 999

FIRE to 80800 on your mobile phone

Book online by completing our  booking form

Online home fire safety checker

Complete our online home fire safety checker and we'll provide you with a document with tailored fire safety advice for you and your household. 

Complete our online home fire safety checker

Referring someone for a visit

If you know someone over the age of 50, who smokes and either lives alone, has mobility issues or uses medical oxygen, we need your help to identify them.

Ask them to get in touch or if you are a family member or a carer, refer them to us. We will undertake a home fire safety visit where possible. Make the Call, it could save a life.

Complete our form

Members of other emergency services, health and social care partnerships and other third sector organisations can make referrals through our online portal.

Complete our partner referral form

How we use your data

We have a full HFSV Privacy Notice which explains how your personal information will be collected and used, and what rights you have when it comes to your information.

If you have any further queries regarding Data Protection, please don't hesitate to contact us at [email protected] .

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