allianz travel insurance gold

June 1, 2020

Due to travel restrictions, plans are only available with travel dates on or after

Due to travel restrictions, plans are only available with effective start dates on or after

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Popular Travel Insurance Plans

• Annual Travel Insurance
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Terms, conditions, and exclusions apply. Please see your plan for full details. Benefits/Coverage may vary by state, and sublimits may apply.

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at  800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or [email protected] .

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Annual Travel Insurance

What is Multi-Trip Travel Insurance? 

Enjoy peace of mind with our Annual travel insurance. We cover big family holidays, city breaks, long weekends and even last-minute trips.

If you travel regularly, our Annual Multi-Trip insurance may be more cost-effective than buying several Single Trip policies. That’s because Annual travel insurance from Allianz is designed specifically with frequent travellers in mind. With our multi-trip travel insurance, there’s no need to buy separate insurance each time you travel, and you’ll be covered for every trip you take during the year. We can provide you with cover if you’re staying in Europe, or if you’re travelling further afield.

Below is some more information about our products, for which Terms and Conditions apply. Please visit the policy information hub for full details.

What's covered with an Annual Multi-Trip policy from Allianz? 

With Annual travel insurance from Allianz, you can choose the level of cover that’s right for you. Our multi-trip insurance is designed for frequent travellers, so you’ll be covered for unlimited trips, up to 35 days in duration over a 12-month period. 

You can buy cover for European or worldwide travel (including or excluding the USA and Canada), depending on your plans. 

Our Bronze, Silver and Gold levels of cover allow you to choose an option that suits your cover requirements best. All of our policies protect you if you need to cancel your trip before you travel, or if you need to curtail your journey. We can also compensate you if your departure is delayed, if you miss your departure or if you need to buy personal possessions because yours have been delayed.

We also understand that medical cover is important, in case you become poorly or injured while you’re away. That’s why all of our yearly holiday insurance policies cover emergency medical and associated expenses, personal accident cover and personal liability cover.

Our Silver and Gold multi-trip travel insurance policies can provide cover if you lose your passport, personal money or personal possessions too.

To find out exactly what you’re covered for, consult your policy documents . Or, take a look at our to see the different excess amounts and payment limits. 

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Frequently Asked Questions

Do i need annual multi-trip travel insurance.

If you’re planning more than one holiday this year, you can save money by taking out one Annual travel insurance policy, rather than buying multiple Single Trip policies. Our yearly travel insurance will save you time too, because you’ll be covered all year – no matter how many holidays you take.

Our Bronze, Silver and Gold levels of cover allow you to choose a policy that best suits your needs. Once you’ve found the right policy, you can either be covered straightaway or – if you don’t need your cancellation cover to start immediately – you can defer your start date by up to 31 days. Get a quote today to see exactly how much your policy will cost.

 How does Annual Multi-Trip travel insurance work? 

Jet-off whenever you like with our Annual travel insurance, because you’ll have cover for all of your trips that last up to 35 days, over a 12-month period. There’s no obligation to tell us when you’re going away either, so you can pack your bags knowing you’re already covered.

You can choose the area of cover that’s most appropriate for your travel plans, from Europe-only to worldwide. You can also choose a level of cover that suits you: Bronze, Silver or Gold.

Can I get Annual Multi-Trip cover for longer holidays? 

When you purchase one of our multi-trip holiday insurance policies, while you can be covered for multiple holidays throughout the year, it does not cover trips that last over 35 days. Our Single Trip policy can provide cover for trips of up to 180 days.

Alternatively, if you need to cover an even longer holiday and are aged 50 or under, you can purchase Backpacker insurance. This will provide cover for one holiday across multiple destinations, lasting up to 365days. 

How much does Annual Multi-Trip insurance cost?  

One of the key benefits of purchasing a multi-trip insurance policy is that it’s more cost-effective than buying several Single Trip policies.

The cost of taking out an Annual travel insurance policy will vary, depending on a number of factors including:

• The area of cover you require
• The number of people travelling
• The level of cover you choose

If you have any pre-existing medical conditions, this will affect your eligibilty for cover.

The amount your policy costs will also depend on the level of cover you choose: Bronze, Silver or Gold. To find out exactly how much your Annual travel insurance will cost you, and to compare different policies and cover limits, get a quote online today.  

What should I do if I experience changes to my health after taking out an Annual Multi-Trip policy?  

If your health changes after you’ve taken out yearly travel insurance, you’ll need to call us on 1890 882822 as soon as possible.

For the purposes of our policies, a change in health means:

•  You have seen a doctor and have been referred to a consultant or specialist.
• You have been admitted to hospital for treatment, including surgery, tests or investigations.
• You’re awaiting treatment or the results of tests and investigations.

We will then tell you whether or not your condition (or conditions) can be covered for future travel plans you make. If we cannot cover your medical condition(s), you can choose to:

• Make a cancellation claim for any journeys you have already booked.
• Continue with your policy, without receiving cover for your conditions.
• Cancel your policy and request a proportionate/partial refund (as long as you have not made a claim or intend to make a claim).

Additional cover options from Allianz  

Single Trip Travel Insurance

Business Travel Insurance

Winter Sports & Ski Insurance

Our other types of insurance you may be interested in.

Family Travel Insurance

Backpacker Travel Insurance

Need help? Call us on: 01 619 3681  

Make a claim, policy documents.

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Allianz Trip Insurance

Protect your travel experience

Read about Allianz Trip Insurance’s COVID-19 insurance coverage limitations and accommodations.

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Top reasons to buy trip insurance

• Financial reimbursement if you have to cancel or interrupt your trip due to a covered illness, injury, jury duty, and more
• Emergency medical benefits in and outside the U.S. – where many personal health insurance policies (like Medicare) won’t cover you
• 24-hour emergency assistance to help you solve medical and other travel-related problems on the go

Types of trip insurance plans

Allianz Trip Insurance comes in a variety of plans to fit your specific needs. Single-trip plans can protect one trip, annual plans can protect all your trips for an entire year, and rental car protection plans can keep your budget safe from accidental collision and damage to a rental vehicle.

All insurance is recommended / offered / sold by 3rd party, Allianz Global Assistance, not American Airlines. Underwriter: Jefferson Insurance Company or BCS Insurance Company. AGA Service Company is the licensed producer and administrator of these plans. AGA Service Company is a licensed producer in all 50 states plus the District of Columbia.

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Trip insurance benefits

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered illness, injury, and more.

Reimburses the unused, non-refundable portion of your trip and increased transportation costs it takes for you to return home early or to continue your trip due to a covered illness, injury, and more.

Reimburses expenses related to covered emergency medical or dental care incurred on your trip.

Provides benefits for medically necessary transportation to the nearest appropriate medical facility following a covered injury or illness.

Reimburses extra meals and accommodations you may need if your flight is delayed for 6 or more hours for a covered reason.

Reimburses you if your luggage is lost, damaged or stolen during your trip—keeping your travel plans on track.

Reimburses the purchase of essential items if your luggage is delayed for more than 24 hours.

Turn your trip into a VIP experience. Our travel experts can give you destination information, make restaurant reservations, find tickets to shows, and more.

Help is just a phone call away. Our team of multilingual problem solvers is available to help you with medical and other travel-related emergencies.

Provides primary coverage with no deductible.

Review period

If you’re not completely satisfied, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven’t started your trip or initiated a claim. Plans are non-refundable after this period.

Additional assistance

Coverage by country of residence.

• Frequently asked questions

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive,Richmond, VA 23233 or [email protected]

Email [email protected]

PLEASE BE ADVISED: This plan contains insurance benefits (which may include disability and/or health insurance benefits) that only apply during the covered trip. This optional coverage may duplicate coverage already provided by your personal auto, home, renter’s, health, life, personal liability, or other insurance policy or source of coverage but may be subject to different restrictions. You should review the terms of this policy with your existing coverage. If you have any questions about your current coverage, call your insurer/health plan or insurance agent/broker. This insurance is not required to purchase any other products/services. Unless licensed, travel retailers and their employees may provide general information about the insurance, including a description of coverage and price, but are not qualified/authorized to answer technical questions about terms, benefits, exclusions, and conditions of the insurance or evaluate the adequacy of existing coverage. Plans are intended for U.S. residents only and may not be available in all jurisdictions. Rental Car Protector is not available to KS and TX residents, except when purchased as a separate policy and is not available in all countries or for all cars. This coverage does not provide liability insurance or comply with any financial responsibility law, or any other law mandating motor vehicle coverage and does not cover you for any injury to another party. Additionally:

California Residents: We are doing business in California as Allianz Global Assistance Insurance Agency, License # 0B01400. California offers a toll-free consumer hotline at 1-800-927-4357.

New York Residents: The licensed producer represents the insurer for purposes of the sale. Compensation paid to the producer may depend on the policy selected, or the producer’s expenses, volume of business, or profitability. The purchaser may request and obtain information about the producer’s compensation, except as otherwise provided by law.

Maryland Residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202.

Texas Residents: Before deciding whether to purchase this insurance plan, you may wish to determine whether your own automobile insurance or credit card agreement provides you coverage for rental vehicle damage or loss and determine the amount of deductible under your own insurance coverage. The purchase of this insurance plan is not mandatory. This coverage is not all inclusive, which means it does not cover such things as personal injury, personal liability, or personal property. It does not cover you for damages to other vehicles or property. It does not cover you for any injury to any other party.

Plan charge includes the cost of insurance benefits and assistance services. See your Plan Details for more information, or call Allianz Global Assistance at 800-284-8300.

AGA Service Company dba Allianz Global Assistance (AGA) compensates their suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency.

*Terms, conditions, and exclusions apply, including for pre-existing conditions. Plans may not be available to residents of all states. Insurance benefits are underwritten by either BCS Insurance Company or Jefferson Insurance Company, depending on insured’s state of residence. AGA Service Company is the licensed producer and administrator of these plans.

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Home » Budget Travel » HONEST Allianz Travel Insurance Review – [Updated 2024]

HONEST Allianz Travel Insurance Review – [Updated 2024]

Planning and preparing for a trip can be fun and exciting. Personally I love flicking through Lonely Planets seeking out those “Must See” places and I even enjoy scouring through forums for insider advice. I relish the challenge of arranging sophisticated logistics and revel in finding bargain flights from London to the ends of the earth.

Indeed, the feeling I get during the days before I start a trip is both exciting and invigorating. In fact, sometimes I wonder whether I’m equally as addicted to this “state of leaving”  as I am to travel itself – they do say that often anticipation is even better than the event itself.

What is far less exciting though, is comparing Travel Insurance policies. There are far too many policies and providers out there with far too many fine print details to scrutinise. Yep finding the best travel insurance is confusing, and finding cheap backpacker insurance can seem impossible. But, to make finding and buying Travel Insurance that bit easier for you, we have tried, tested and reviewed all of the major providers out there.

Allianz Travel Insurance Review

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Today we are going to review Allianz Travel Insurance. I have spent hours going through their policies and breaking them down for you. By the end of this post, you should know whether Allianz is the right travel insurance for you.

It’s important that you take time to look at other good travel insurance providers too. Different providers suit different kinds of travellers. So you may be better suited elsewhere.

The Broke Backpacker is supported by you . Clicking through our links may earn us a small affiliate commission, and that's what allows us to keep producing free content 🙂 Learn more .

Before we begin the Allianz Travel Insurance review, do note that the terms and conditions of insurance policies are subject to changes and are always ultimately based on your individual circumstances. Therefore, it is very important that you read any policy terms and conditions yourself.

Hey you there! Before you delve any further or waste any more valuable time on this Allianz Travel Insurance Review, let me just tell you straight up front that we at The Broke Backpacker no longer use Allianz for our travel insurance needs.

We have nothing against them, we just found other providers more suited to the needs of travellers and backpackers whilst offering VERY competitive quotes.

If you are taking a single trip or going backpacking, we recommend World Nomads Insurance .

Alternatively, if you are a digital nomad working and travelling remotely from all over the world, then SafetyWing Insurance offer some very interesting travel insurance plans.

Ahem – Please note that insurance companies change their policies and product terms fairly regularly. We do our best to keep this review up to date but cannot guarantee that all of the information is 100% correct. Therefore, only use this review as a guide and check all policies yourself. Also note that some of the links in this post are affiliate links.

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Do you need travel insurance? Does anybody really need travel insurance ?

After shelling out for flights, visas, and a new backpack, having to find a few more bucks for travel insurance may feel a bit depressing. I mean, all you get is a “policy certificate” AKA a boring 100-page booklet to read. Aren’t there more sexy and fun things to be spending that money on?

After all, most trips, vacations, and odysseys end happily and safely without any ill occurrence. There is no definitive answer to this.

Our team at the Broke Backpacker , we have (collectively) spent more than a century backpacking the globe and we have visited over 100 countries. Most of those trips ended without incident. However, we have also clocked up a fair few mishaps along the way: inflected legs, tropical diseases, broken backs, and even gunpoint robberies.

These incidents were all bad enough in themselves, leaving physical and mental scars. Thankfully though, we were all insured at the time. This meant that we were spared the further trauma of paying out thousands in medical bills or replacing technologies.

Basically, insurance is one of those things that most people never actually need. But the ones who do are very lucky to have it.

So now, you get the picture: travel insurance is essential when it comes to staying safe on the road . But is Allianz travel insurance right for you? Or do other travel insurance options suit you?

So let’s take a look. Here are some things good travel insurance plans help with, and where you would be without them.

Lost Luggage

Luggage gets lost both on planes and in airports. It shouldn’t happen, but it sure as hell does.

That in itself is bad enough but replacing all your essential travel gear will cost. Any decent travel insurance policy usually covers lost luggage, usually up to at least $1000.

In fact, the aviation watchdog states that 5.73 items of luggage are lost for every 1000 passengers. That means that if you take 10 flights, then there is a 5% chance of your luggage getting lost forever. Some airports and airlines lose more baggage than others but all of them are equally as obtuse and obstructive when it comes to trying to make a claim.

Lost luggage can ruin your whole trip. I mean, imagine you head to Iceland and they lose all your cold weather gear?!

Medical Bills

Foreign medical care costs can be very high. A friend of mine was once hospitalised while backpacking in Costa Rica and ran up bills in excess of $10,000.

More recently he spent 1 night in a Thai hospital, was billed $1,000 and his passport was used as a ransom (that boy has no luck. Maybe he should stay at home?) . Personally, I don’t have $10,000 to pay to Costa Rican Doctors, but I do have maybe $50 to buy myself a travel insurance policy.

If you come from Europe, the cost of medical care in some parts of the world is quite a revelation. If you’re in the US, then you already know all about health extortion. But do remember, your domestic health insurance will most probably not cover you outside of the US.

Accidents happen (and without warning…) and ill health can strike any of us down at any time, anywhere. In fact, if you have experienced the driving or the hygiene standards in India, you’ll already know that you are at high risk of coming to some harm out on the road.

Trip Interruption Coverage

Trip interruption comes in all shapes and sizes. Claiming for flight delays or cancellations is annoying – and in the end, nothing’s guaranteed.

Every year a few airlines or travel agents go out of business leaving passengers stranded. Booking flights home at short notice is costly.

Not getting home on time on the other hand, can mean getting sacked from your job – ouch. If you have to stay a few more nights at your destination waiting for a flight home, then that can also stretch a maxed-out travel budget.

Having trip cancellation and interruption coverage can mean the difference between desperately raiding your overdraft or getting a few extra days of vacation, free of charge.

Theft Coverage

Sadly, tourists are a target for thieves in many parts of the world. Our team have been robbed with guns while backpacking South America . And I know people whose diamond jewellery and MacBooks were burgled from hotels.

Being robbed is scary. But theft coverage makes it suck a little less when you don’t have to fork out for your stolen iPhone.

Repatriation

In the unlikely event of your demise, your travel insurance can cover the cost of repatriation or sending your body home. The costs of this can otherwise run into several thousands of dollars.

Nobody ever thinks it will happen to them. And yet, it does happen.

Furthermore, the law of averages dictates that if you travel enough, something, somewhere will eventually go wrong. Just like you should always look twice before crossing the road, and always wear your helmet before riding a bike, you really should get comprehensive travel insurance.

By the way, some countries require you to obtain insurance before even letting you enter. Imagine being turned back at the airport for the sake of a few quid?! I personally never leave home without first obtaining travel insurance plans from either World Nomads or SafetyWing.

If you’re reading this, then I guess you decided that you do need travel insurance. Yay! Welcome to the world of sensible adults (AKA accepting your own mortality and the fact that you have no control whatsoever over the universe, despite whatever bullshit “The Secret” may have told you).

Allianz travel insurance is perhaps one of the biggest insurance companies in the world. They have been trading for over 120 years and they have offices across the globe.

Though travel Insurance is by no means Allianz’s primary focus or modus operandi. But this is not a bad thing. Note that even “specialist travel insurers” are often, in fact, brands or shop fronts backed by big insurance companies like Allianz.

They are governed by the Financial Services regulators in pretty much every national market they trade in. This means that if you have a problem with them, you can squeal on them and have your case reviewed independently and fairly by an adjudicator free of charge.

Now that the introductions are out of the way, let’s take a look at the individual travel insurance policies they offer.

Allianz are a major financial service provider and as such, they offer different coverage options, policies and plans aimed at different travellers. Let’s quickly run through them.

Firstly, Allianz travel insurance offer travellers 2 main types of policy. Within these coverage types are little variations. The main policy types are OneTrip and AllTrips .

Within both the OneTrip and AllTrips umbrellas are 3 variations : Basic, Prime, Premier . These vary depending on how much cover you want and how much you want to pay.

As the name kind of suggests, OneTrip covers one single, specific trip generally with a fixed start and end date.

AllTrips covers any and all trips that you make in a one-year period. This annual plan runs from the date you take out the policy, or a date of your choosing, and lasts for 365 days (or 366 in a leap year) .

You can take an unlimited number of trips in the year and an unlimited number of days travelling. Do be sure that all your chosen destinations are covered by the annual travel insurance policy though, otherwise, you may need to obtain additional cover.

OneTrip Basic Plan

This travel insurance policy covers all travel insurance basics such as medical coverage, trip cancellation and lost luggage. Look at it as the entry-level “classic cover” if you like.

The plan may be able to offer;

• Emergency Medical and Emergency Dental Coverage up to $10,000 and $50,000 for Medical Evacuation. These amounts may seem high but are not enough if you need to be airlifted home from an accident, for example.
• Lost or Stolen Baggage Coverage up to $500 and $200 for Delayed Baggage. Now, $500 may be enough for your baggage depending on how expensive your clothes are, and whether you pack any specialist equipment. However, a solid travel backpack is usually worth around $200.
• Trip Cancellation Cover up to $100,00. One of the best features of the OneTrip Basic plan is that Allianz may be able to reimburse the full cost of your trip if you need to cancel early. However, the reason for cancellation needs to be one of Allianz Global Assistance’s list of acceptable cancellation reasons – not because you got bored or changed your mind.

This policy is a good all-rounder and ideal for travellers on a budget . However, it does have some limitations.

Some of the Allianz travel insurance OneTrip basic coverage is a bit on the tight side. Furthermore, OneTrip Basic plan does not include coverage for missed connections or airline change fees. There are also relatively fewer accepted reasons for claiming on the trip cancellation clause.

OneTrip Prime Plan

Broadly speaking, Allianz OneTrip prime plan is more or less the same as the basic – with increased coverage amounts. The policy may be able to offer;

• Emergency Medical Coverage and Dental Coverage up to $25,000 worth of and $500,000 worth of emergency evacuation coverage.
• Lost and Stolen Baggage Cover up to $1,000 which should cover most people’s hold luggage. However, the per-item max is $500. So if you pack your $8000 top-quality travel camera , you will only get $500 back for it. It also includes Baggage Delay Costs of up to $300.
• Missed Connection Coverage up to $800.
• Airline Change Fees up to $250.

OneTrip Premier Plan

In case you need a bit more on top of that, then we have the OneTrip Premier Plan. The Allianz OneTrip Premier policy is essentially the Prime with even higher coverage amounts. OneTrip Premier may be able to offer cover to;

• Emergency Medical and Dental Coverage of up to $25,000 to $50,000.
• Emergency Evacuation Coverage also increases to $1,000,000. With international evacuation averaging around $100,000, this amount is more than adequate to cover your transportation back home.
• Lost or Stolen Baggage up $2,000. However, like with the OneTrip Prime plan, you can only claim a maximum of $500 per item (up to $2,000 in total). $600 in Baggage Delay.
• Travel Delay coverage up to $1,600.
• Missed Connection Coverage up to $1,600.

Other Allianz OneTrip Options & Offshoots

In case that wasn’t choice enough for you, Allianz also offers 2 offshoots of their OneTrip policy. If you like, look at them as the highly specialised cousins of the OneTrip family.

OneTrip Cancellation Plus Plan

OneTrip Cancellation Plus Plan is definitely Allianz’s budget policy. With this plan, you are only covered against trip cancellation, interruptions, and delays. Medical coverage, medical transportation, and baggage loss are not included.

Personally, I would only consider this policy if (1) you are not checking luggage (2) you have medical coverage elsewhere. For example, this may be OK if you are an EU citizen taking a short break to another EU country where you only have your trusty carry-on luggage and an EU emergency healthcare card.

OneTrip Emergency Medical Plan

This policy is great for travellers who only want medical coverage on one single trip. It provides up to £50,00 in emergency medical coverage and $250,000 in emergency medical transportation coverage.

Remember that this plan only offers protection for medical expenses. If you are robbed, your cuts and bruises are covered but your stolen phone is not. If the airline loses your luggage it is not covered and neither is heartbreak. Trip cancellation coverage is also not included.

This plan is, therefore, for anybody whose sole and only concern is medical coverage.

Remember, the OneTrip policies cover one specific trip. The AllTrips policies we are going to detail below cover long, or multiple trips within a one-year period.

Note that AllTrips policies may also be able to offer rental car coverage for damage as well as dismemberment cover. On the flip side, trip cancellation coverage is either non-existent or limited.

AllTrips Basic Plan

The AllTrips basic may be able to offer coverage for the “classic” issues on multiple trips within a one-year period. Let’s see those numbers.

• Emergency Medical Coverage of $20,000,00 and $100,000 in Emergency Evacuation Coverage. Note that $20,00 on medical emergencies may still be a little on the low side in the event you get very sick in an expensive part of the world such as the US.
• Lost/Stolen or Damaged Baggage up to $1,000. Yes, this may be able to cover most checked bags but remember the $500 max item clause. Baggage Delay is offered up to $200 and then $300 for trip delay.
• Rental Car Damage Coverage up to $45,000. Note that additional premiums may apply.

Note that the AllTrips Basic plan does not come with Trip Cancellation or Interruption Coverage. Remember that means you will not be reimbursed in case you are unable to go on your trip!

AllTrips Prime

As you probably guessed, AllTrips Prime is more or less the same as the basic package with some increased coverage amounts. The policy may be able to offer;

• Emergency Medical Coverage of $20,000,00 and $100,000 in Emergency Transportation Coverage.
• Trip Cancellation or Interruption Coverage up to $2,000.00. Remember that the reason for cancellation needs to be one of Allianz Global Assistance’s list of acceptable cancellation reasons.
• Lost/Stolen or Damaged Baggage up to $1,000 and $200 for Baggage Delay.
• Trip Delays up to $300.

AllTrips Premier

If you want even more coverage, then we have AllTrips Premier. The Allianz AllTrips Premier policy is basically the Prime one with even higher coverage amounts. AllTrips Primer may be able to cover;

• Emergency Medical Coverage of $50,000,00 and $500,000 in Emergency Transportation Coverage.
• Trip Cancellation or Interruption Coverage up to $2,000.00.
• Trip Delays Coverage of up to $1,500.00.
• Dismemberment and travel accident up to $50,000 if you lose a limb or your eyesight when travelling.

Wanna know how to pack like a pro? Well for a start you need the right gear….

These are packing cubes for the globetrotters and compression sacks for the  real adventurers – these babies are a traveller’s best kept secret. They organise yo’ packing and minimise volume too so you can pack MORE.

Or, y’know… you can stick to just chucking it all in your backpack…

We’re now going to drill down and look at the various things that may be covered by Allianz travel insurance. Remember that some of these are covered by some policy types but not others, and note that coverage amounts and excess’ also vary depending on the exact Allianz policy type.

Emergency Medical Coverage

Got food poisoning in Delhi? Got hit by a moped in Bangkok? Or maybe you just slipped in the shower and broke your wrist in Madrid?

These things can, and do, happen and will all require emergency medical care. Being sick, infirm, and unable to make TikToks is bad enough as it is, so the last thing you want is a hefty medical bill which you have to pay out of your own pocket.

Emergency accident and sickness coverage is quite likely the most important aspect of travel insurance plans.

Emergency Transportation

Emergency Medical Evacuation is when you need to be sent to your home country, or another country, for further or continued medical treatment, and are too sick to travel home normally as a regular passenger. For example – if you are stuck in a hospital bed on a drip in a leg cast.

Trip Cancellation

Reimburses for prepaid, non-refundable cancellation charges if you must cancel your trip (after the effective date of your insurance plan) due to covered sickness, accidental injury, or death of you, a family member or travelling companion; inclement weather, unforeseen natural disaster at home or at your destination, strike, or other covered reasons.

Trip Interruption

Trip Interruption Coverage includes the same stipulations as listed above in “Trip Cancellation”. It includes the caveat of covering the cost of accommodation to you if you are delayed.

Baggage Coverage for Loss/Damage

Being compensated for baggage loss of lost personal gear is likely the second most important aspect of your insurance. This is one of the most common reasons file a claim on your travel insurance.

This covers reimbursement for loss, theft, or damage incurred during the trip. It can be applied to all personal items that were lost, stolen, or else accidentally blown off the roof of a chicken bus travelling at top speed.

Baggage Delay

In the event your checked baggage is delayed or misplaced by the air carrier (for more than 12 hours) , you can claim reimbursement for any necessary items you need to purchase until your bag arrives. This will typically mean toiletries but may even mean some travel clothes if you can demonstrate the purchase is essential.

Trip Delay cover protects you when you’re unable to reach your destination on time due to circumstances beyond your control. If your airline cancels your flight due to a technical fault, Allianz travel insurance will reimburse you for any meals, transportation, or accommodation costs you incurred as a result. Note that delays of less than 6 hours are not covered.

Change Fee Coverage

Have you ever tried to change or vary a flight date or add or remove a passenger?! The fees can be insanely high. This is where Change Fee coverage comes in. If you have the AllTrips Executive, OneTrip Prime plan or OneTrip Premier plan, you can claim up to $500 to cover the cost of the airline change fee.

Travel Accident Coverage

If you are in an accident, you may be entitled to claim a compensation payment in addition to your medical/repatriation costs. This is usually reserved for loss of limb/eyesight type scenarios and you can’t claim for whiplash or emotional trauma from falling from a donkey!

The Travel Accident Coverage is also payable to your family in the event of your death.

Rental Car Damage and Theft Coverage

The AllTrips travel insurance polices also include rental car coverage. This can often prove considerably cheaper than obtaining insurance direct from the rental car provider.

If you are resident in the US, this feature may not be available to you. For clarity, we suggest you speak with Allianz travel insurance directly.

There are some notable omissions from Allianz’s cover. Let’s take a look at them.

Pre-Existing Medical Conditions

If you have a pre-existing medical condition which causes you problems on your trip, it is not covered under the Allianz policies. This is fairly common amongst insurers. It is important that you do declare any pre-existing conditions when taking the policy out.

If you do have a pre-existing medical condition, then you may be very interested to hear that SafetyWing can offer full coverage for PEMCs in their policies.

Things go wrong on the road ALL THE TIME. Be prepared for what life throws at you.

Buy an AMK Travel Medical Kit before you head out on your next adventure – don’t be daft!

Extreme Sports

Allianz Travel Insurance does not any kind of adrenaline sport such as Quad Biking and Parachuting. The lack of coverage for extreme or adventure actives is one of the many reasons why we now prefer World Nomads. To get full details of the kind of activities World Nomads can offer coverage for, head over to their site and get a tailer made quote.

So as you can see, Allianz Global Assistance offers a lot of different policy types for a lot of different people. Allianz Travel Insurance maybe suitable for the following kinds of travellers;

• Annual Travellers – With the Allianz annual plan, you may be covered for a whole rotative journey around the sun, no matter how many times you travel! Annual plans are great for frequent and long-term travellers to save you money in the long run. On the other hand, though, SafetyWing offers a month-by-month policy which you can stop and start depending on how much you travel; this may prove to be more cost-effective.
• Senior/Ageing Travellers –  Allianz travel insurance policyholders are among the best senior travel insurances . They have no age limit. Believe us, not all insurers offer this and we have a LOT of queries from over 65’s & over 70’s who have struggled to find insurance elsewhere.
• Travelling Families –  Allianz travel insurance policies may allow children under the age of 17 to travel with their parents for free, on selected plans. This is great for families with kids. My earliest travel memory is of a Spanish ER department, my parents were glad they had me on their policy. Otherwise my foot would still be bleeding 33 years later!

Whilst they do offer a myriad of different plans to cover most travellers types, Allianz is perhaps not the ideal travel insurance company for absolutely everybody out there.

• Adventure Travellers –  Allianz Travel Insurance does not offer protection for extreme activity or sport of any kind! If you plan on doing any dangerous, adrenaline-type activities, then perhaps consider World Nomads who can offer coverage for over 201 different extreme sports. SafetyWing are also rapidly extending their extreme coverage.
• Travellers Wanting High Medical Coverage –  We usually recommend travelling with at least $100,000 of emergency medical coverage. If you come down with a severe illness or are mangled by a badger, you might be stuck with thousands of dollars in medical bills so need to be prepared. World Nomads do offer $100,000 in medical emergency cover.
• Corporation Haters –  Allianz are a major international finance company and we know some of you prefer not to deal with such organisations. That’s a perfectly legitimate point of view. However, remember that even a lot of “boutique” insurers are in fact ultimately shop fronts for big insurers such as Zurich, Lloyds, or even Allianz. In fact, all some boutique firms do is sell you the illusion of dealing with a small firm and charge you a hefty commission for the privilege.

So now we know the details, the next burning question is how much does Allianz Travel Insurance cost?

Well actually, it’s very difficult to say. The pricing details vary depending on a wide range of factors such as your age, location, your trip plans, if you have a pre-existing medical condition, and numerous other factors that only the gods of insurance can compute. It’s worth it to get in there and check yourself.

So, now, let’s talk about our trusty travel insurance plans for backpackers.

World Nomads

World Nomads offers coverage for backpackers and adventure trailers. They are one of our favourite travel insurance providers and we have used them for years.

Unlike Allianz travel insurance, World Nomads are a travel insurer with a focus on backpackers.

World Nomads offer 2 separate plans depending on how much cover you want and what exactly you intend to do. World Nomads can also offer trip cancellation coverage, electronic gadget, and theft coverage in the policies.

Word Nomads can cover over 140 countries (but not Pakistan which is a shame for us) . They can also cover a wide range of adventure stuff and extreme sports like mountaineering which Allianz travel insurance do not.

However, they do not offer home country cover and do not offer open-ended cover. If you are not planning on doing any adventure stuff though, then you may find World Nomads to be a bit expensive.

SafetyWing are a relatively new player on the scene. They are founded by travellers, for travellers, and their primary target is for those travelling as a digital nomad : people like me who move around the world working from our laptops. We can go many years without ever going “home” and SafetyWing recognises this and can offer open-ended cover.

What we LOVE about SafetyWing is that their insurance operates like a monthly subscription that you can stop and start as and when you need it. They are also one of the few providers who may be able to cover some pre-existing conditions and provide assistance with “routine” health stuff.

We’ve tested countless backpacks over the years, but there’s one that has always been the best and remains the best buy for adventurers: the broke backpacker-approved Osprey Aether and Ariel series.

Want more deetz on why these packs are so  damn perfect? Then read our comprehensive review for the inside scoop!

By this point, you may well know which travel insurance is best for you. Maybe it’s Allianz travel insurance, or maybe it’s one of the others.

The question now then is, when should you buy travel insurance?

You can buy travel insurance up until the start date of your trip for most insurers. Many will not cover a trip that has already begun – with the exception of World Nomads and SafetyWing.

Note : if you ever do make a claim, you may well be asked to provide evidence of the start date. So I do not recommend trying to hoodwink insurers. Be totally honest or it will come back on you.

However, in our experience, the earlier you book your travel insurance, the better. This is for a number of reasons:

• Things sometimes go wrong before the trip even starts. For example, if the airline goes bust. This happens to 1000s of people every year. Or what if you get very sick a week before flying and have to cancel?! If you have the right travel insurance in place, your insurer may cover you in these scenarios.
• The vast majority of policies include a cooling off period . This is a period of time (usually 28 days) when you can cancel the policy and get all of your money back. We suggest using the cooling period to read through the policy documents and ensure that the cover fully meets your needs. Upon a closer look, if it does not suit you, you have time to contact the insurer and amend the policy, or cancel it and obtain more suitable travel insurance.

Personally, I usually book my travel insurance the very same day I book my flight. The only exception is if I already have long term or an annual plan. In these scenarios, instead, be sure to check the last date on your annual/long-term cover and make sure it covers your whole trip.

First up, it is unlikely you will ever need to make a travel insurance claim. Yipee!

In case you do though, you will be very pleased to hear that the process is pretty straightforward as long as you are dealing with a reputable company. If you are not then it may be a lot harder.

To initiate a travel insurance claim, all you need to do is contact (call) Allianz Global Assistance and chat with their 24-hour multilingual staff. You should do this as soon as possible or as soon as you know you will need to make a claim .

You will need to tell them about your claim including details of what has gone wrong, and what the damage seems to be. You can also initiate the process online by signing into your account.

If you are claiming lost or stolen items, you will need to write up a formal sworn statement of events, detailing what happened and what was lost. You will also need to have an official police report made up – it is highly important that you obtain this even if it means paying a fee/bribe or hassling the police to do it. Try to get it in both the native language and in English if possible.

The Insurance company may contact you to discuss your claim further. You may even be subjected to a an anti-fraud interview and your call may even be run through voice detection software designed to spot deceit! However, you have nothing to worry about if your claim is legitimate and in order.

It is very helpful to get all of your receipts and invoices together first and submit all expenses at once. Do keep copies of every expense, bill, invoice, and report as you will need to provide these to the claims team. They may pay out small amounts without a bill, but in the case of extra hotels, flights, or electronics, the rule is usually “no proof = no payment”.

After that is sorted, you upload all of your information and documents, review the claim and submit. The Allianz team will get cracking and stay in contact with you throughout this process. Note that resolution time does vary from case to case. It may be days, weeks, or sometimes months depending on the details of your claim.

I hope you found this Allianz Travel Insurance Review to be informative – it certainly took a lot of work on our part to put it together! Comprehensive travel insurance is important to safe travel and you need to carefully choose the best provider for your needs.

We really care about the safety of our readers. That’s why we do recommend travel insurance so strongly. We’ve seen ourselves what can go wrong – and we wouldn’t wish it on anyone.

So check for trip interruption coverage, get your gadgets covered, but most importantly, make sure any potential medical expenses are covered, especially emergency medical expenses. Shop around different providers to find the right one for you. Once again, we wish you an awesome and safe trip!

Aiden Freeborn

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The author did a very nice job explaining the different types of insurance Allianz offers. But, until you have experienced their VERY POOR customer service and actual reimbursement procedures, you will not have the complete Allianz story.

I would never use Allianz Global Assistance for your trip insurance needs During a Viking River Cruise June, 2023, my husband came down with COVID. VIKING handled their end of any claims and taking care of us beautifully, BUT Allianz Global Assistance was a completely different story. We had Trip Interruption insurance (which included coming down with COVID) and trying to get reimbursement for all our medical expenses and a post trip to Amsterdam we had planned (not with Viking, but through our travel agent) has been one of the most frustrating ordeals I have ever dealt with. We are asking for approximately a $2,000 reimbursement and we have received $300.

If you need to file a claim, here is what you can expect after you complete the on-line claim form on Allianz’s website : 1. They will tell you they can’t read your receipts (even though you can read them on the email you send or they are PDFs from Viking or your TA). One Allianz customer service rep (probably the 7th person I talked to), told me to download a $50 app that makes receipts readable, which I did, and they still couldn’t read them. I finally snail-mailed copies of the receipts and they still declined 75% of them. 2. Phone calls with wait times of over an hour. This has happened to me 10+ times (not just a random occurrence), and I have tried all times of the day – same thing. 3. When you do talk to a rep, the call will always, and I mean always, disconnect before the issue is handled.

I could go on and on, but bottom line, I will NEVER use Allianz again or recommend them to anyone. We are out $2,000 + $1,000 we paid for the Trip Insurance. It is a big deal, but I can’t imagine if we had to rely on Allianz for the total trip reimbursement. Thank goodness Viking stepped up and provided the level of customer service they did.

Of course, we are aware that some customers sometimes have insurance claims denied. We also appreciate that others have bad customer service experiences with all kinds of different companies.

However are not privy to the finer details of your situation, and Allianz are not here to put across their side of the story either – furthermore this is not really the legitimate forum to air complaints about them. Still in the interest of openness and transparency we will let your comment stand.

Best of luck with your next trip.

Yes agreed – your statement about Allianz not offering unlimited medical cover is complete BS and misleading to readers. Are you paid to promote World Nomads Insurance? Please provide full disclosure to your readers.

I have just rechecked the Allianz policy information available on their website and what we have said appears to remain correct. If you feel we have missed something then please elaborate.

As for World Nomads, we have made it clear that some of the links in this post are affiliated.

Hi there, I found your article very informative, but I just wanted to make a couple of corrections. Im not affiliated with Allianz, but Ive been researching which insurance to buy and they have provided me with a quote and their PDS, which Ive read in full. The amounts that Allianz offers for overseas emergency assistance and overseas medical and hospital expenses under their comprehensive plan are both unlimited, and they do offer insurance for pre-existing medical conditions, you just have to pay an additional premium.

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Worldwide Travel Insurance

• Full access to HealthHero - a 24/7 GP via telephone and video based in the UK
• Up to £10m Emergency Medical expenses covered
• Personal liability covered over £1m on all policies
• Over 23,000 UK travellers covered in 2022 for trips worldwide 

What is worldwide travel insurance?

From the historic temples of Japan to Australia's Great Barrier Reef, there's so much to see and experience in the world. You can take the kids on the holiday of a lifetime to Walt Disney World Resort in Florida, relax surrounded by luxury and romance on a Caribbean island or even go backpacking around East Asia. Seeing the world is a great thrill and, no matter where you visit; your eyes will be opened to new experiences and adventures. Sadly though, even on the holiday of a lifetime, problems can arise. But thankfully, our worldwide travel insurance will help cover you when things don't go to plan.

Worldwide travel insurance cover is slightly different to European travel insurance because it takes into account the higher cost of medical treatment outside of Europe. The cost of treatment is particularly high in America, where residents have private medical insurance. This means that, if you suffer an injury or fall ill and need medical treatment while on your holiday and you don't have international travel insurance, you could find yourself tens of thousands of pounds out of pocket. But, by choosing the right multi-country travel insurance, you can be protected against these medical costs, so an accident doesn't have to cost you an arm and a leg.

On top of this, world travel insurance can also provide cover if you need to cancel or curtail your trip, if your flights are delayed, or if your luggage is lost or stolen. To get the best protection, you should take out international travel insurance as soon as you can – ideally as soon as you've booked your holiday. This ensures you will be protected with cancellation cover in the event your trip is cancelled.

Below is some more information about our insurance products, for which Terms and Conditions apply. Please visit the policy information hub for full details.

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What does worldwide travel insurance from Allianz Assistance cover?

Our Single Trip , Annual and Backpacker policies are designed to keep you protected while you travel. We can provide worldwide travel insurance to suit your trip and the level of cover you need.

Single Trip and Annual travel insurance policies also offer three levels of cover: Bronze, Silver and Gold. Depending on the policy you choose, you’ll be covered for: 

• Cancelling or curtailing your trip
• Emergency medical and associated expenses
• Loss of passport*
• Delayed personal possessions
• Lost, stolen or damaged personal possessions*
• Loss of personal money*
• Personal accident cover
• Missed departures
• Delayed departures
• Personal liability
• Legal expenses
• End-supplier failure**
• *Not available with Bronze level cover
• **Only available with Gold level cover
• Terms and Conditions apply.  

Frequently Asked Questions

Travel insurance for multiple countries.

With our Annual worldwide travel insurance policies, you can choose between two different Worldwide areas of cover: ‘Worldwide (excluding USA and Canada)' and ‘Worldwide (including USA and Canada).' Both of these options provide travel insurance for multiple countries.

If you choose ‘Worldwide (excluding USA and Canada),' the area of cover is anywhere in the world except the USA and Canada. This means you can get cover for an Australian adventure, a tour of Vietnam's history or a Kenyan safari in the Maasai Mara National Reserve.

If you choose ‘Worldwide (including USA and Canada),' the area of cover is anywhere in the world. This means you can enjoy the beaches of Miami, the theme parks of Florida, the city sights of New York and the thrill of Las Vegas, as you tour the USA and beyond.

There are some exclusions that you should be aware of, and you can find these in your   policy documents .

For example, you will not be covered if you travel outside the policy area you have chosen. This is clearly shown on your confirmation email, so please check this if you're unsure. You can also contact us on 0371 200 0428. We're open Monday to Friday, from 9am to 5pm.

You will also not be covered if you travel to a country or region that the Foreign, Commonwealth and Development Office has advised against all travel or against all but essential travel.

Which sports and leisure activities are included?

With our worldwide travel insurance, you’re covered for activities such as safari trekking, camel riding, parachuting, trekking and hiking. If you’re looking to really get the adrenaline pumping, then you’re also covered for selected water sports such as scuba diving, snorkelling, surfing and waterskiing.

If you’re looking to try winter sports while you’re away, you’ll also need our Winter Sports and Ski add-on to make sure you’re protected. With this optional extra, you’re covered for activities like skiing, snowboarding and tobogganing.

To understand exactly which sports and leisure activities are covered by your policy, and where any exclusions may apply, please take a look at your policy handbook  and our sports and leisure activities list. 

From 5th May 2021 we have not been able to offer travel insurance policies to cover people's pre-existing medical conditions. This is only a temporary measure while we make improvements to our online booking engine. Please keep an eye on the Allianz Assistance website in the future so you are aware when we are able to offer this additional worldwide cover again.

Once the updates have been made, you'll need to disclose your medical history, including recurring injuries or illnesses, on-going or lifelong conditions, previous surgeries and any conditions you are currently suffering from. This includes any pre-existing condition that you have received treatment for, including surgery, tests or investigations by a doctor or a consultant/specialist, and conditions you have been prescribed drugs or medication for. This also includes both conditions you're successfully managing and conditions you're unable to manage.

Once pre-existing medical conditions cover is available it's very important that you tell us about any pre-existing medical conditions you have when you apply for worldwide travel insurance. This is because it's unlikely that we will pay any claim for medical expenses, trip cancellation or cutting a trip short if it relates to a medical condition that you have not told us about.

It won't be too long before we're back offering worldwide travel insurance with pre-existing medical condition cover.

Insurance options for worldwide travellers

Annual Multi-Trip Travel Insurance

Single Trip Travel Insurance

Backpacker Travel Insurance

Sports & Leisure Insurance

Winter Sports & Ski Travel Insurance

More information about the insurance we offer.

Travel Insurance for people with Medical Conditions

Travel Insurance for the USA

Travel guides and advice.

Best travel books to read

Travelling whilst pregnant

Essential advice for mums-to-be on how to keep yourself and baby safe whilst travelling. 

How to stay safe abroad

Best alternative city breaks

Policy documents

You'll need your policy number to submit your claim to us. This is available in your certificate of insurance which is sent to you when you take out cover. 

It's a good idea to take your policy information with you on your trip so you can provide us with all the necessary details in order for us to help.

Claims assessment

Once we receive your claim, it'll be assessed by our experienced team. 

To speed up the assessment of your claim please make sure to include all applicable information and evidence such as receipts, booking confirmations, hotel reservations and crime reference numbers. If you fail to provide all the necessary information this will cause a delay in processing your claim. 

Your claims outcome

Once our team has assessed your claim we'll be in touch with you via your preferred contact method to confirm the outcome and inform you of any next steps.

Make A Claim?

Policy documents.

If you have a pre-existing medical condition that we are unable cover under our own policies, you may be able to obtain an alternative travel insurance policy through one of the providers  featured in the MoneyHelper  directory  of specialist travel insurance providers for people with serious medical conditions. Do take time to study and compare the terms and conditions to ensure you have the cover you need. To contact the Money Advice Service for further details of the directory

Call: 0800 138 7777 (lines are open Monday to Friday, 8am to 6pm) or Email: [email protected]

Introduction to AXA Travel Insurance

• Coverage Options Offered by AXA
• AXA Assistance USA Cost

AXA Customer Service Reviews

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• Why You Should Trust Us

AXA Assistance USA Travel Insurance Review 2024

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

Travel insurance is important because it can help cover the cost of unexpected medical expenses while you're traveling. It can also reimburse you for lost or stolen baggage, canceled flights, and other unforeseeable problems that may occur while you're away from home.

Simply put, there's a lot to consider.

But not all policies are created equal, and you must understand what you're covered for before you purchase a policy. This article will look in-depth at AXA Assistance USA travel insurance. We'll discuss the costs, coverage limits, exclusions, and more to help you make an informed decision about whether or not this particular travel insurance provider is right for you.

• Trip cancellation coverage of up to 100% of the trip cost
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Generous medical evacuation coverage
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Up to $1,500 per person coverage for missed connections on cruises and tours
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Covers loss of ski, sports and golf equipment
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Generous baggage delay, loss and trip delay coverage ceilings per person
• con icon Two crossed lines that form an 'X'. Cancel for any reason (CFAR) coverage only available for most expensive Platinum plan
• con icon Two crossed lines that form an 'X'. CFAR coverage ceiling only reaches $50,000 maximum despite going up to 75%

AXA Assistance USA keeps travel insurance simple with gold, silver, and platinum plans. Emergency medical and CFAR are a couple of the options you can expect. Read on to learn more about AXA.

• Silver, Gold, and Platinum plans available
• Trip interruption coverage of up to 150% of the trip cost
• Emergency medical coverage of up to $250,000

AXA Assistance USA is among the best travel insurance companies . It covers the fundamentals of travel insurance, with coverage for trip cancellations, medical expenses, and emergency medical/non-medical evacuation. With three plans, AXA also offers coverage for travelers with various budgets.

It's worth noting that many important add-ons aren't available for AXA's cheapest Silver plan, such as pre-existing condition coverage, rental car add-ons, and Schengen travel insurance. Cancel for any reason coverage is also only available for AXA's most expensive Platinum plan. 

Coverage Options Offered by AXA 

AXA Assistance USA offers three levels of coverage: Silver, Gold, and Platinum. Each plan comes with different protections and varying coverage limits, with the Silver being the most basic option and Platinum offering the most premium coverage.

Some policies might even include added coverage free of charge, such as a waiver for pre-existing conditions , which is free for Gold and Platinum plans as long as you purchase your plan within 14 days of your trip deposit.

Specialized Coverage Options

The plan you purchase will determine which add-ons are available. For example, those with a Platinum plan can add CFAR (cancel for any reason) coverage , allowing you to receive a full refund if you cancel your trip within 14 days of making the initial deposit.

Or, if you want extra protection for your rental car, depending on your AXA plan, you might be able to add a collision damage waiver (CDW). Policyholders with Gold plans can add $35,000 CDW, and those with Platinum plans can include $50,000 CDW.

If you're traveling within the Schengen Territory, which is made up of 27 European countries, you may be eligible for Schengen Travel Insurance, which covers you in all 27 countries. This option is only available for Gold and Platinum travelers and coverage lasts up to 90 days.

AXA Assistance USA Travel Insurance Cost

The premium you pay will depend on various factors, including the age of the travelers, destination, and total trip costs. The average cost of travel insurance is 4% to 8% of your travel costs.

After inputting some personal information, such as your age and state of residence, along with your trip details, like travel dates, destination, and trip costs, you'll get an instant quote for the plans available for your trip. And from there, it's easy to compare each option based on your coverage needs and budget.

Now let's look at a few examples to estimate AXA's coverage costs.

As of 2024, a 23-year-old from Illinois taking a weeklong, $3,000 budget trip to Italy would have the following  AXA travel insurance quotes:

• AXA Silver: $83
• AXA Gold: $107
• AXA Platinum: $127

Premiums for AXA plans are between 2.7% and 4.2% of the trip's cost, well below the average cost of travel insurance. It's also relatively cheap compared to many of its competitors

AXA provides the following quotes for a 30-year-old traveler from California heading to Japan for two weeks on a $4,000 trip:

• AXA Silver: $109
• AXA Gold: $128
• AXA Platinum: $153

Once again, premiums forAXA plans are between 3.6% and 3.8%, below the average cost for travel insurance.

A 65-year-old couple looking to escape New York for Mexico for two weeks with a trip cost of $6,000 would have the following AXA quotes:

• AXA Silver: $392
• AXA Gold: $462
• AXA Platinum: $550

Premiums for AXA plans are between 6.5% and 9.2%, which is roughly in line with the average cost for travel insurance. This is to be expected, as travel insurance is often more expensive for older travelers.

How to Purchase and Manage Your AXA Policy

The process of purchasing an AXA policy is simple. After obtaining your quote, you'll need to decide which of AXA's three plans you want to buy. When you pay for your plan, be prepared to provide additional personal information, like your birthday, phone number, and address. 

Once you finalize your purchase, you'll have a 10-day free-look period, in which you can cancel your policy and get your money back. 

How to File a Claim with AXA Travel Insurance

To file a claim with AXA Assistance USA, head to the claims forms online to find the appropriate form. Once you've filled out your form and gathered the required documentation, you can email them to [email protected] or send them by mail to:

AXA Assistance USA

On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies

P.O. Box 26222

Tampa, FL 33623

If you need assistance when filing claims, AXA's claims office can be reached at 1-888-957-5015 (within the U.S.) and 1-727-450-8794 (outside the U.S.). Office hours are 9:30 a.m.-5 p.m. ET on Thursdays and 8:30 a.m.-5 p.m. ET on all other weekdays. 

AXA's U.S. branch has few reviews on Trustpilot and the Better Business Bureau — just over 20 between the two sites. Its UK branch has over 1,100 reviews, most of which are overwhelmingly negative. However, the quality of AXA Travel Insurance UK isn't necessarily indicative of its U.S. coverage. 

In fact, on SquareMouth, where the majority of AXA U.S.'s reviews, reviews are generally positive. It received an average of 4.22 stars out of five across over 900 reviews. Customers reported that adjusting an AXA policy was easy and the customer service team was responsive. However, reviews on the claims process was more mixed, with spotty communication and long wait times. 

See how AXA travel insurance compares to top travel insurance providers.

AXA Assistance USA vs. AIG Travel Guard

When comparing AXA to Travel Guard , we'll look at the coverage levels from their mid-tier plans, the Silver plan and Travel Guard Preferred plan, respectively.

With Travel Guard Preferred plan, you'll get:

• Trip cancellation coverage up to $150,000
• Trip interruption coverage up to $225,000
• Emergency medical coverage of $50,000
• Coverage for baggage loss, theft, or damage up to $1,000
• Travel delay coverage of up to $800

Comparing those Travel Guard coverages with AXA's Silver plan, you'll see that AXA's coverage limits are a bit higher. With AXA's Silver plan you'll get $100,000 in emergency medical coverage, for example. And the baggage loss coverage limit is up to $1,500.

If you're looking for greater coverage limits, AXA makes the most sense in this scenario. But premiums will also vary based on factors like the traveler's age, trip destination, and trip cost. So you'll have to run your own numbers to make a final decision.

Read our AIG Travel Insurance review here.

AXA Assistance USA vs. Allianz Travel Insurance

Allianz Travel Insurance provides single-trip and multi-trip insurance for travelers who want to go abroad for an extended period of time. And, like with all insurance, the various plans have varying degrees of coverage.

Allianz Travel Insurance's most popular single-trip option is the OneTrip Prime plan, which offers:

• Trip cancellation coverage up to $100,000
• Trip interruption coverage up to $150,000
• Emergency medical coverage for $50,000
• Coverage for baggage loss, theft or damage up to $1,000
• Travel delay coverage up to $800

Looking at AXA's mid-tier Silver plan, you'll see that, again, AXA offers more coverage for emergency medical and baggage loss, theft, or damage than Allianz Travel Insurance. That said, if cost is an essential factor for you, you'll have to get quotes using your personal trip information to make an informed decision.

Read our Allianz Travel Insurance review here.

AXA Assistance USA vs. Credit Card Travel Insurance

Already have a great travel credit card, like the Chase Sapphire Reserve or American Express Platinum? Some of the standard coverages, such as rental car insurance, may be included in the card you already have. It's a good idea to research the terms of your credit card's travel protection before purchasing a separate travel insurance policy.

If you're driving to your destination and don't have any non-refundable trip expenses, the coverage from your credit card may be enough. Another time it might work is if you have health insurance covering you while abroad and you're in good health without worrying about possible medical costs.

It's essential to remember that credit card coverage is usually secondary. This means you'll have to file a claim with the other applicable insurance before filing a claim with your credit card company.

Read our guide on the best credit cards with travel insurance here.

Why You Should Trust Us: How We Reviewed AXA Assistance USA

We researched AXA by evaluating its travel insurance plans compared to other plans from the top travel insurance companies. The aspects we looked at included, but were not limited to, different coverage options, claims limits, what is covered, available add-ons, and extra services for policyholders.

What's important when choosing a policy isn't just the price — it's making sure you're getting adequate coverage that meets your needs without breaking the bank. Filing a claim should also be easy and stress-free if you ever have to use your policy.

Read more about how Business Insider rates insurance products here.

AXA Assistance USA FAQs

If you're diagnosed with COVID-19 before a trip and need to cancel, AXA may cover your expenses. Additionally, a COVID-19 diagnosis during a trip may be covered under AXA's medical expense, trip interruption, and trip delay benefits. Be sure to review your policy to ensure coverage details. 

While you may extend your coverage in certain circumstances, such as extended hospitalization, and update your travel dates prior to your departure, you can't extend AXA travel insurance plans while you're traveling. 

AXA's Gold and Platinum plans cover pre-existing medical conditions as long as you purchase your policy within 14 days of your initial trip deposit. AXA's Silver plan does not cover pre-existing conditions and has a 60-day look-back period. 

You can download AXA claims forms on its website and email them to [email protected].

AXA isn't the most flexible travel insurance company and isn't great at specializing, but it offers comprehensive general coverage. Its prices aren't significantly more expensive or cheaper than its competitors.

• Main content

Protect Your Trip »

Is travel insurance worth it yes, in these 3 scenarios.

These are the scenarios when travel insurance makes most sense.

Is Travel Insurance Worth It?

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Travel insurance can be useful, but it's not always necessary.

The key to knowing if you need travel insurance is figuring out your specific risks for any given vacation, then deciding if you can buy coverage that adequately protects you from any financial losses and pitfalls that might occur.

While insurance can be invaluable no matter the traveler and trip, these are the scenarios where it's especially useful:

• You're concerned about flight disruptions: Flight cancellations and delays are commonplace, especially during the holiday and summer travel seasons. Most trip insurance will reimburse you for incidental expenses that occur while you wait for your flight to depart or for your checked luggage to arrive. Examples include meals and hotel stays if your flight is delayed overnight, or clothing and toiletries you have to buy while you wait for your bags to show up at your destination. Limits apply to this coverage, but it can still pay off if you have to use it.
• You need the option to cancel your trip: Do you have a medical condition that might suddenly prevent you from traveling? What about young children who are prone to illness, or the possibility of your beach vacation getting rained out during hurricane season ? These are just some of the instances when cancel for any reason (CFAR) coverage can help. Offered as an add-on to many insurance policies, this coverage lets you cancel your trip for a reason not covered within a typical trip cancellation benefit. If you need to use this coverage, you'll typically get 50% to 80% of your prepaid travel expenses refunded.
• You're traveling internationally: U.S. health insurance policies typically don't cover medical care or emergencies overseas, which is why so many people seek out travel medical insurance . According to Allianz Travel Insurance, the average costs of international medical evacuation can range from $15,000 in Mexico all the way up to $220,000 in Asia, Australia and the Middle East. Fortunately, many travel insurance policies offer up to $500,000 in medical evacuation coverage or potentially more.

The best travel insurance options

If one of the above applies and/or you're still curious about travel insurance, you can find the top-rated policies in a variety of categories below.

Any rates listed are for illustrative purposes only. You should contact the insurance company directly for applicable quotes.

What does travel insurance cover?

You'll quickly notice that each travel insurance policy is different from the next. Most plans offer coverage for trip cancellations and interruptions, lost or delayed baggage, medical emergencies, and other common perils; some let you add optional coverage for a rental car , sporting equipment and more.

To give you an overview of the way different travel insurance policies work, the chart below shows the included benefits in several plans from a travel insurance company called Travelex:

Compare Travelex plans and get a quote .

What does travel insurance not cover?

It's important to note that travel insurance policies cannot possibly cover every unexpected bill you encounter before, during or after a trip. That's because travel insurance is not meant to be used like other types of insurance, including traditional medical coverage you have for routine health care expenses.

According to Allianz Travel Insurance , travel insurance "does not cover losses that arise from expected or reasonably foreseeable events or problems." Here are some of the most common exclusions found in travel insurance policies:

• Civil unrest
• Epidemics (except COVID-19)
• Extreme, high-risk sports
• Government-issued travel bulletins or warnings
• Natural disasters
• Nuclear reaction, radiation or radioactive contamination
• Preexisting conditions (unless specifically covered by your plan)
• Pregnancy-related medical expenses that aren't an emergency (including regular labor and delivery)
• Terrorist events
• Travel to participate or train for a sporting event

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When should you skip travel insurance?

While the cost of a travel insurance policy can be worth it in the end, there are plenty of travel scenarios where you may not need to purchase a plan. Consider the following situations where buying insurance may not be worth the trouble:

• You're planning a short road trip within the U.S.: If you're planning a short trip within the U.S. where your own health insurance coverage will apply, you may not need trip insurance for medical expenses. The fact that you're not flying also means you don't have to worry about flight cancellations, and that your luggage will likely remain in your possession the entire trip.
• You plan to use credit card travel insurance: There may be instances where credit card travel insurance coverage is sufficient for your plans, although only you can make this decision. For example, the popular Chase Sapphire Reserve card comes with trip cancellation and interruption coverage worth up to $10,000 per person and $20,000 per trip; primary rental car coverage for damage or theft worth up to $75,000; lost luggage reimbursement worth up to $3,000 per passenger; emergency evacuation and transportation coverage worth up to $100,000; and more.
• You bought insurance from your travel provider: There may be instances where the travel insurance coverage from your airline or cruise line is good enough. If you're flying within the U.S. to see a family member and staying in their home for free, for example, you'll likely just need protection against flight cancellations, eligible trip delays, and lost or delayed baggage.

Why Trust U.S. News Travel

Holly Johnson is an award-winning writer who has extensive experience when it comes to researching and buying travel insurance for her own trips to more than 50 countries around the world. Johnson has interviewed top executives from many of the best travel insurance companies and has successfully filed several travel insurance claims for trip delays and trip cancellations over the years. Johnson also works alongside her husband, Greg, who has been licensed to sell travel insurance in 50 states, in their family media business.

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Tin Leg Travel Insurance Review: Is it Worth the Cost?

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Table of Contents

Tin Leg Travel Insurance plans and costs

Which tin leg travel insurance plan is best for me, can you buy a tin leg plan online, what isn’t covered by tin leg travel insurance, is tin leg travel insurance worth it.

• In addition Cancel For Any Reason, some plans offer cancel for work reason coverage.
• Adventure sports-specific coverage is available.
• Plans have overlap that can be hard to distinguish.
• Claim approval can be lengthy.
• Only one plan includes Rental Car Damage coverage available as an add-on.

Whether you’re traveling domestically or internationally, by car, plane, train or anything in between, Tin Leg travel insurance can protect your trip. The company offers coverage for trip cancellations, medical emergencies, lost luggage and more.

If you’re considering insurance options, here’s our Tin Leg travel insurance review of what types of plans and coverage are available, what’s not included and which plan to choose for your next trip.

Tin Leg offers nine different travel insurance coverage policies. Prices vary for each depending on your itinerary and trip costs, but as an example, we searched for plans using a sample itinerary for a $2,000, 1-week trip to Australia for a single, 35-year-old traveler from Arkansas.

The Basic plan ($61) is exactly what it sounds like: a policy for low-risk trips. It includes coverage for trip cancellation , delay and interruption , plus missed connections, emergency medical and evacuation, and lost and delayed luggage coverage.

The Economy plan ($80) is similar to the Basic plan, but it offers less emergency medical and evacuation coverage and no coverage for missed connections. It includes coverage for certain concierge services.

The Standard Plan ($96) offers a slight upgrade to Basic and Economy plans by offering coverage for domestic and international terrorism, plus it will cover trip costs if you have to cancel plans due to a layoff. Compared with the Basic plan, there’s less emergency medical coverage but the same amount of evacuation coverage .

The Luxury Plan ($105) , unlike the other cheaper policies, offers primary, not secondary, medical coverage, plus you can be covered if unforeseen work situations require you to cancel a trip.

The Adventure Plan ($129) also features primary medical coverage and work-related cancellations, plus more lost luggage insurance than the Luxury plan, coverage for accidental death and dismemberment during the trip (excluding flights) and extra coverage for delayed sports equipment. It’s also the only plan that offers medical coverage for adventure activities like mountain biking.

The Silver Plan ($98) looks a lot like the Standard plan but with over eight times more emergency medical coverage (more than the Luxury and Adventure plans, too) and five times more medical evacuation coverage. It also has larger payouts for travel delays and lost luggage.

The Gold Plan ($113) offers more emergency medical coverage than the Silver plan, but less medical evacuation, travel delay, and baggage delay and loss coverage. It also offers accidental death and dismemberment benefits (excluding flights).

The Platinum Plan ($79) is similar to Gold, but with less emergency medical coverage than both Silver and Gold. It offers an allowance for work-related trip cancellations and flight-related accidental death and dismemberment.

The USA Only Plan , as the name implies, is for travel within the U.S. It offers fewer specialty coverage than other plans. For example, there’s no coverage for terrorism, fewer reasons you can cancel a trip and less emergency medical coverage.

When comparing Tin Leg travel insurance plans, there doesn’t seem to be much rhyme or reason as to which plans offer the most benefits or the largest payouts. For example, just because a plan is more expensive or has a seemingly better name doesn’t mean it automatically offers you more protections across the board.

Instead, the only way to figure out the plan that’s right for you is to compare them all, look at the plan details, and decide which features and coverages suit you and your travel style best.

In general, you might consider more comprehensive plans for longer, more complex trips with higher likelihood of interruptions or cancellations. And you'll want to consider plans with better medical coverage — especially emergency health services — if you're planning anything adventurous.

Finally, if you have a premium credit card such as the Chase Sapphire Reserve® , you may not need a plan that offers similar coverage as the card already in your wallet.

» Learn more: Airline travel insurance versus independent travel insurance

To choose a Tin Leg plan, go to tinleg.com , select “Get quotes,” enter your trip information, select “Search now” and compare the various plans available. Just make sure to read the policy details before you buy.

You can filter plans by coverage options, too, including weather coverage, travel delay insurance limits and primary medical coverage.

As for what isn’t covered, that depends largely on the plan. But you can assume that, unless you opt for the Cancel For Any Reason upgrade, you won’t be able to just change your plans because you feel like it. Likewise, for most policies, injuries that result from participation in extreme sports, like rock climbing, aren’t covered, nor are incidents that occur when you’re under the influence of alcohol or narcotics.

Routine or elective medical services, like eye exams or cosmetic surgeries, aren’t typically covered either. Treatment for pre-existing conditions is only covered in a few plans, so check the details of your policy if that’s something you require.

» Learn more: The best credit cards with built-in travel insurance

Tin Leg travel insurance offers many plans suited for most types of travelers. But since most of the plans cover a collection of different things with varying coverage limits and payouts, you’ll likely have to compare all of the details to choose one that fits your needs.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

85,000 Earn 85,000 bonus points after spending $3,000 on purchases in the first 3 months from account opening.

Allianz Partners Named ASTA’s 2024 Travel Insurance Partner of the Year

The American Society of Travel Advisors (ASTA) has recognized Allianz Partners USA as its 2024 Travel Insurance Partner of the Year for the fifth consecutive year.

Press contact

About allianz partners.

Richmond, VA, June 6, 2024 – The American Society of Travel Advisors (ASTA) has recognized Allianz Partners USA as its 2024 Travel Insurance Partner of the Year for the fifth consecutive year. The award was voted on by ASTA’s individual members and recognizes the preferred partners that show dedication and support for ASTA and the travel advisor community.

The annual awards were presented at ASTA’s Global Convention held in Dallas, Texas from May 29 to 31, 2024. As one of the travel industry’s premier organizations, ASTA honored 13 travel supplier partners who support ASTA’s travel advisor members and make lasting, meaningful contributions to the travel industry. Ten partnership awards also were given to individuals and groups that exhibit excellence and advocacy.

“It’s an honor to be named ASTA’s Travel Insurance Partner of the Year, celebrated as one of the best and brightest in our industry and to receive this designation for the fifth consecutive year,” said Richard Aquino, vice president and head of sales at Allianz Partners USA. “We value the mission behind ASTA and appreciate the recognition of Allianz Partners’ industry-leading travel insurance products and services.”

Allianz Partners offers travel insurance through most major U.S. airlines, leading travel agents, online travel agencies, hotel companies, cruise lines and directly to consumers. For more information on Allianz Partners and available travel policies, please visit http://www.allianztravelinsurance.com/ .

# # # 

FINN Partners Robin Magrisi / [email protected] Megan Derks / [email protected]                                        

In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Global Assistance Insurance Agency in California (License # 0B01400) and Massachusetts. Allianz Partners USA is part of the Allianz Partners group. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, our 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

For Allianz Partners USA products offered and sold in the U.S.: Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Availability of coverage, including the epidemic-related benefits and covered reasons described here, varies by product and by state. Products may not include all benefits or covered reasons described here. All benefits are subject to maximum limits of liability, which may in some cases be subject to sublimits and daily maximums. Benefits and limits vary by plan. For a complete description of the coverage and benefit limits offered under your specific plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Except as otherwise specified, AGA Service Company d/b/a Allianz Global Assistance is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Global Assistance is a mark of AGA Service Company or its affiliates. The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Plans include insurance and assistance services. Noninsurance benefits/products are provided and serviced by Allianz Global Assistance.

More from #Awards

Allianz Partners Recognized in 2024 Elliott Advocacy Readers’ Choice Awards

The Travel Insurance and Assistance Company’s Exceptional Customer Service is Recognized for the Eighth Year in a Row by Elliott Advocacy Readers

Hospitality Sales & Marketing Association International to Honor Allianz Partners USA with Pair of Prestigious Adrian Awards for Outstanding Travel Marketing

Company’s “Pay-cation” Trend Also Claims Exclusive New President’s Award Designation for Both Winning Entries

Allianz Partners Holds on to Gold at the 2023 Travvy Awards

The Travel Insurance and Assistance Company remains the Best Travel Insurance Provider in both travel insurance categories

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Travel Ace Plan

Select your Langauge

Let's create a suitable plan for you.

Reference ID should be 11 characters and should start with first 3 characters as alphabets

What’s in it for you?

Accidental & Medical cover

Trip cancelation cover

Trip Extension cover

What is Travel Ace Plan?

Comprehensive Insurance for Carefree Travel, Travel Ace is the perfect travel insurance plan for those travelling internationally. With one flexible plan, you can mitigate a wide range of medical expenses covered, including hospital charges and incidental expenses. Get the medical assistance you need when you need it the most, without worrying about the costs.

The Travel Ace  travel insurance will be by your side. The Travel Ace is available in a wide range of plans to suit your inherent needs:

1. Travel Ace Standard - USD 50,000 2. Travel Ace Silver - USD 1,00,000 3. Travel Ace Gold - USD 200,000 4. Travel Ace Platinum - USD 500,000 5. Travel Ace Super Age - USD 50,000 6. Travel Ace Corporate Lite - USD 250,000 7. Travel Ace Corporate Plus - USD 500,000

• Policy Information
• Travel Ace Plan Claim Process
• Frequently Asked Questions

How is the Travel Ace Plan different?

Optional coverage areas.

The Travel Ace covers over 42 optional coverage areas and has 5 different extensions available. It is one of the very few policies not restricted by geographic limitations. 

The Medical Coverage Span

Medical expenses for accidents and sickness are separated for higher coverage. The medical coverage can be as high as USD 2 million. 

Cover Pre-Existing Diseases

One of the very few travel insurance policies which cover pre-existing diseases and illnesses. 

75 Days cover for hospitalization

No additional charges for up to 75 days of hospitalization after the policy expires. 

Coverage for cancellation of trips.

Coverage for all forms of cancellation for trips.

No Pre-Policy Check-up

No mandatory pre-policy check-up

Covers Delayed Luggage

Delayed of checked baggage are also covered while returning to your native country

Discounts On Premiums

People travelling with the insured person can get discounts on the premium as per the following details for a matching plan and same trip duration:

Why Travel Insurance ACE Plan?

Bajaj Allianz is regarded among India's top 10 insurance companies, with a claim reimbursement ratio of over 98%. You can file your claim using any of the given channels convenient to you:

1. cashless travel insurance, 2. reimbursement claim process, 3. documentation for claims.

1. You can file cashless claims for medical expenses exceeding USD 500 and reimbursement claims for the same under USD 500.

2. You can submit all the relevant documents on our platform and initiate the verification process

3. Post successful verification, the hospital and you will receive a payment guarantee notification.

4. If we need more data to verify your claim, you will be requested to do so on time.

1. You can close the entire claim cycle within 10 days with a comprehensive and accurate documentation process.

2. Aggregate all the relevant documents and upload them to BAGIC HAT.

3. Post verification, our team will process your payment within 10 days of approval. You will receive it in your registered bank account via NEFT.

4. Our team will request any necessary but missing documents and provide you with a 45-day window to provide them. You will also receive a reminder every 15 days during this period. If you fail to furnish the necessary documents in this period, your claim request will be closed. 

We highly recommend you to use the Caringly Yours app for trip delay delight. The app keeps track of the delay in your flight, does not require any physical documentation, and automatically processes your reimbursement.

To initiate a claims process, please get in touch with our team using any of these numbers:

• 1800-209-0144
• 1800-209-5858

GOT A QUESTION? HERE ARE SOME ANSWERS THAT MIGHT HELP

What is the travel ace plan.

Travel Ace is one of the most comprehensive travel insurance plans covering a wide range of risks - from loss of luggage to medical coverage to even emergency cash assistance. Travel Ace adds an additional layer of security with over 42 coverage areas without any geographic limits and makes your next voyage securer. 

How is the Travel Ace Policy Different from Other Travel Insurance Policies?

Travel Ace is different on several grounds:

• 42+ coverage areas and 5 extensions.
• Discount for travelling partners.
• Pre-existing disease and illness inclusion in specific policy variants.
• Separated accident and sickness medical expenses for added coverage.
• No geographic limitations.
• Backed by the seamless Bajaj Allianz experience of discovering, buying, and claiming insurance. 

What are the Benefits of Travel Ace?

Travel Ace gives a wide range of benefits such as:

• Comprehensive coverage against medical, travel, and monetary risks on your foreign trip.
• Additional coverage made available with 42+ optional coverages.
• Specific policy variants are designed to suit the needs of the elderly. 

Do I Really Need Travel Insurance?

The short answer is – Yes. If you are travelling to Schengen Countries, you will anyway need travel insurance. However, getting travel insurance has benefits beyond being compliant with the laws of the land. It helps you:

• Get the required medical attention without diluting your savings.
• Get access to cash and resources when necessary.
• Get compensated for the loss of baggage and passport when their safety is outside your purview.
• Focus on the agenda of your trip, so you are never worried about the potential medical, travelling, cancellation, or other pertinent risks. 

Does the Travel Ace Policy Offer Coverage for COVID-19?

Yes. You can get:

• Up to USD 10,000 worth of coverage if you are hospitalized due to COVID-19 in a foreign country if you are under 70 years of age.
• If you are over 70 years of age, you can get up to USD 3,000 for COVID-19-included hospitalization.
• For home quarantine in a foreign location due to COVID-19, you can get up to USD 3,000 in coverage.

The coverage will be valid only on satisfaction of the terms & conditions mentioned in your insurance agreement.

Can Pre-Existing Diseases Be Covered Under the Travel Ace Plan?

Yes. Certain policy variants cover pre-existing diseases and injuries.

Which Countries Are Covered by the Travel Ace Policy?

All the countries except the ones forbidden by the Government of India for travelling purposes are covered by the Travel Ace plan.

How Long Does It Take to Receive the Policy Document After Buying It?

If you buy the Travel Ace plan on the Bajaj Allianz website or Caringly Yours mobile app, you will get the policy documents instantly as soon as you have made a successful payment. 

Is the Travel Ace Plan Applicable for Schengen Countries?

Yes. The Travel Ace Plan is valid for Schengen Countries.

Are There Any Cancellation Charges?

You can terminate the policy any time before the Risk Period begins by providing an application in writing with the necessary documents. After deducting ₹250 as the cancellation fee and applicable taxes, you will receive the premium you have already paid. 

Travel Ace at a Glance

The policy's duration depends on whether you are taking single-trip insurance or multi-trip insurance, as well as the room for extensions. The Travel Ace plan is designed to help you make your trip more fulfilling by including your family members. You can add members to the Travel Ace plan and get up to a 10% discount on the premium as far as the travelling tenure and the insurance variant chosen by them is identical to yours. The policy is open to unlimited extensions as far as the net duration for the policy is less than or equal to 360 days. 

Corporate Plus

Platinum plan, corporate lite, silver plan, standard plan, travel ace corporate plus (usd 500,000).

1. Age Group Covered: 0 to 70 Years.

2. International Personal Accident Cover of up to  (USD)  10,000.

5. Accidental, Death, and Disability cover up to (USD) 6,000.

6. Personal Accident Cover in India of up to ₹ 200,000.

7. Sickness Medical Exigencies of up to (USD) 500,000 (USD 100 Deductible).

8. Accidental Medical Exigencies of up to  (USD) 500,000 (USD 100 Deductible).

9. Emergency Dental Care of up to  (USD) 500 (USD 25 Deductible).

10. Daily allowance during hospitalization:  (USD) 50/day for up to 7 days.

11. Trip & Event Cancellation coverage of up to (USD) 2000.

12. Trip Interruption coverage of up to (USD) 750.

13. Loss of Checked-In Baggage is covered up to ₹ 750. Delay of checked-in baggage is also covered with (USD) 100/10 hrs in a foreign location and ₹1000/10 hrs in India.

14. Personal Liability of up to (USD) 100,000.

15. Coverage for loss of passport and driving license of up to (USD) 400.

16. Golfer’s Hole-in-One coverage for anywhere in the US Golfers’ Association recognized golf courses worth up to (USD) 300.

17. Hijack Cover of up to (USD) 3,000.

18. Home Burglary & Robbery Insurance:

a. Up to ₹ 150,000 each for portable equipment other than laptop, and all other equipment.

19. Standard Fire & Special Perils Cover:

20. Trip Delay Delight of up to (USD) 80/6 hrs

21. Emergency Cash Assistance Service of up to (USD) 1000.

22. Bounced hotel coverage of up to (USD) 500.

23. Trip Extension coverage of up to (USD) 750.

Optional Coverage :

Extended Pet Stay (INR), Lifestyle Modification Benefit, Child Education Benefit, Missed  Connection Coverage, Legal Expenses, Loss of Personal Belongings (Mobile, Laptops, and iPads), Car Hire Excess Insurance, Compassionate Visit or Stay, Ticket Overbooking, Display Benefit Cover, Replacement & Rearrangement of Staff, Alternative transport expenses and Waiver of Sub-Limits.

Sub-Limits :

Applicable to people above 50 years of age and seeking OPD or hospitalization.

1. Hospital Room, Emergency Room, and Boarding & Hospitalization: (USD) 1700 per day.

2. ICU: (USD) 2500 per day.

3. Surgical Treatment: (USD) 11,500 and 25% of Surgical Treatment cost for Anaesthetic Services.

4. Consultation Charges of up to (USD) 200 per visit.

5. Diagnostic & Testing charges of up to (USD) 1500.

6. Ambulance Services of up to (USD) 500.

Travel Ace Platinum (USD 500,000)

2. International Personal Accident Cover of up to  (USD) 25,000.

3. Lifestyle Modification Benefit of up to  (USD) 10,000.

4. Child Education Benefit of up to  (USD) 8,000.

5. Accidental, Death, and Disability cover up to  (USD) 10,000.

6. Personal Accident Cover in India of up to ₹ 10,00,000.

7. Sickness Medical Exigencies of up to (USD) 500,000 (USD 100 Deductible) alongside Pre-Existing Illness coverage of up to (USD) 5000 (USD 100 Deductible).

9. Emergency Dental Care of up to (USD)  500 (USD 25 Deductible).

10. Daily allowance during hospitalization: (USD)  100/day for up to 7 days.

11. Trip & Event Cancellation coverage of up to (USD) 5000. 

12. Trip Interruption coverage up to (USD) 2000.

13. Loss of Checked-In Baggage is covered up to ₹ 1000. Delay of checked-in baggage is also covered with (USD) 300/6 hrs in a foreign location and ₹3000/6 hrs in India.

14. Personal Liability coverage of up to  (USD) 200,000.

15. Coverage for loss of passport and driving license of up to (USD)  500.

16. Golfer’s Hole-in-One coverage for anywhere in the US Golfers’ Association recognized golf courses worth up to (USD) 1000.

17. Hijack Cover of up to  (USD) 10,000.

a. Up to ₹ 500,000 for portable equipment other than laptop and ₹ 400,000 for other equipment and up to ₹ 100,000 for laptop.

a. Up to ₹ 500,000 each for portable equipment other than laptop and other equipment and up to ₹ 100,000 for laptop.

20. Trip Delay Delight Platinum of up to  (USD) 150/4 hrs.

21. Emergency Cash Assistance Service of up to (USD) 1500.

22. Missed Connection coverage of up to (USD) 300.

23. Bounced hotel coverage of up to (USD) 500.

24. Trip Extension coverage of up to (USD) 1500.

25. Legal Expense coverage of up to (USD) 1000.

26. Weather Guarantee of up to (USD) 500.

27. Extended Pet Stay (INR) covered up to 3,000.

28. Loss of Personal Belongings (Mobile, Laptops, and iPads) coverage of up to  (USD) 1500.

29. Car Hire Excess Insurance of up to 50 and Alternative Transport Expenses of up to  (USD) 200.

30. Compassionate Visit of up to (USD)  1000.

31. Compassionate Stay of up to  (USD) 1000.

32. Return of Minor Child coverage of up to  (USD) 1000.

33. Ticket Overbooking coverage of up to  (USD) 200.

Sporting Activities, Display Benefit Cover, Replacement & Rearrangement of Staff, Pre-Existing Injury, and Waiver of Sub-Limits.

1. Hospital Room, Emergency Room, and Boarding & Hospitalization: (USD) 1700 per day.

2. ICU:  (USD) 2500 per day.

3. Surgical Treatment coverage of up to  (USD) 11,500 and 25% of Surgical Treatment cost for Anaesthetic Services.

4. Consultation Charges of up to  (USD) 200 per visit.

5. Diagnostic & Testing charges of up to  (USD) 1500.

6. Ambulance Services of up to  (USD) 500.

Travel Ace Corporate Lite ( USD 250,000)

 1. Age Group Covered: 0 to 120 Years.

2. International Personal Accident Cover of up to  (USD) 10,000.

5. Accidental, Death, and Disability cover of up to  (USD) 5,000.

6. Personal Accident Cover in India of up to ₹ 100,000.

7. Sickness Medical Exigencies of up to 250,000 (USD 100 Deductible).

8. Accidental Medical Exigencies of up to  (USD) 250,000 (USD 100 Deductible).

10. Daily allowance during hospitalization: (USD) 50/day for up to 7 days.

11. Trip & Event Cancellation coverage of up to (USD) 1000.

12. Trip Interruption coverage of up to (USD) 500.

13. Loss of Checked-In Baggage is covered up to ₹ 500. Delay of checked-in baggage is also covered with  (USD) 100/10hrs in a foreign location and ₹ 1000/10hrs in India.

14. Personal Liability of up to (USD) 100,000.

15. Coverage for loss of passport and driving license of up to (USD)  300.

16. Golfer’s Hole-in-One coverage for anywhere in the US Golfers’ Association recognized golf courses worth up to  (USD) 300.

17. Hijack Cover of up to  (USD) 2,000.

a. Up to ₹ 100,000 each for portable equipment other than laptop, and all other equipment.

20. Trip Delay Delight of up to (USD) 80/6 hrs.

21. Emergency Cash Assistance Service of up to  (USD) 1000.

22. Bounced hotel coverage of up to (USD)  500.

23. Trip Extension coverage of up to  (USD) 750.

Extended Pet Stay (INR), Lifestyle Modification Benefit, Child Education Benefit, Missed Connection Coverage, Legal Expenses, Loss of Personal Belongings (Mobile, Laptops, and iPads), Car Hire Excess Insurance, Compassionate Visit or Stay, Ticket Overbooking, Display Benefit Cover, Replacement & Rearrangement of Staff, Alternative transport expenses and Waiver of Sub-Limits.

3. Surgical Treatment: (USD)  11,500 and 25% of Surgical Treatment cost for Anaesthetic Services.

Travel Ace Gold ( USD 200,000)

2. International Personal Accident Cover of up to (USD)  15,000.

3. Lifestyle Modification Benefit of up to  (USD) 6,000.

4. Child Education Benefit of up to  (USD) 4,000.

5. Accidental, Death, and Disability cover up to (USD)  7,000.

6. Personal Accident Cover in India of up to ₹ 500,000.

7. Sickness Medical Exigencies of up to (USD) 200,000 (USD 100 Deductible).

8. Accidental Medical Exigencies of up to  (USD) 200,000 (USD 100 Deductible).

10. Daily allowance during hospitalization:  (USD) 75/day for up to 7 days.

12. Trip Interruption coverage of up to (USD) 1000.

13. Loss of Checked-In Baggage is covered up to ₹ 750. Delay of checked-in baggage is also covered with (USD) 200/8 hrs in a foreign location and ₹2000/8 hrs in India.

14. Personal Liability of up to  (USD) 150,000.

15. Coverage for loss of passport and driving license of up to  (USD) 400.

15. Golfer’s Hole-in-One coverage for anywhere in the US Golfers’ Association recognized golf courses worth up to  (USD) 500.

16. Hijack Cover of up to  (USD) 5,000.

17. Home Burglary & Robbery Insurance:

a. Up to ₹ 200,000 each for portable equipment other than laptop and other equipment and up to ₹ 100,000 for laptop.

18. Standard Fire & Special Perils Cover:

19. Trip Delay Delight of up to (USD) 120/5 hrs.

20. Emergency Cash Assistance Service of up to  (USD) 1000.

21. Missed Connection coverage of up to  (USD) 300.

22. Bounced hotel coverage of up to  (USD) 500.

23. Trip Extension coverage of up to  (USD) 1000.

24. Legal Expense coverage of up to  (USD) 1000.

25. Weather Guarantee of up to  (USD)  200.

26. Extended Pet Stay (INR) covered up to 3,000.    

Loss of Personal Belongings (Mobile, Laptops, and iPads), Car Hire Excess Insurance, Compassionate Visit or Stay, Return of Minor Child, Ticket Overbooking, Sporting Activities, Display Benefit Cover, Replacement & Rearrangement of Staff, Alternative transport expenses and Waiver of Sub-Limits.

1. Hospital Room, Emergency Room, and Boarding & Hospitalization:  (USD) 1500 per day.

3. Surgical Treatment:  (USD) 9,000 and 25% of Surgical Treatment cost for Anaesthetic Services.

5. Diagnostic & Testing charges of up to  (USD)  1250.

6. Ambulance Services of up to  (USD)  400.

Travel Ace Silver ( USD 100,000)

2. International Personal Accident Cover of up to (USD) 12,000.

3. Lifestyle Modification Benefit of up to (USD) 5,000.

4. Child Education Benefit of up to (USD) 3,000.

5. Accidental, Death, and Disability cover up to (USD) 6,000.

7. Sickness Medical Exigencies of up to (USD) 100,000 (USD 100 Deductible).

8. Accidental Medical Exigencies of up to  (USD) 100,000 (USD 100 Deductible).

11. Trip & Event Cancellation coverage of up to (USD) 1500. 

12. Trip Interruption coverage of up to (USD) 750.

13. Loss of Checked-In Baggage: ₹ 500. Delay of checked-in baggage is also covered with (USD) 100/10 hrsin a foreign location and ₹ 1000/10 hrs in India.

15. Coverage for loss of passport and driving license of up to (USD) 300.

16. Golfer’s Hole-in-One coverage for anywhere in the US Golfers’ Association recognized golf courses worth up to (USD) 300.

a. Up to ₹ 150,000 each for portable equipment other than laptop and other equipment and up to ₹ 100,000 for laptop.

20. Trip Delay Delight of up to  (USD) 100/6 hrs.

22. Missed Connection coverage of up to  (USD) 300.

23. Bounced hotel coverage of up to  (USD) 400.

24. Trip Extension coverage of up to  (USD) 750

Legal Expenses, Weather Guarantee, Extended Pet Stay (INR), Loss of Personal Belongings (Mobile, Laptops, and iPads), Car Hire Excess Insurance, Compassionate Visit or Stay, Return of Minor Child, Ticket Overbooking, Sporting Activities, Display Benefit Cover, Replacement & Rearrangement of Staff, Alternative transport expenses and Waiver of Sub-Limits.

Sub-Limits : 

1. Hospital Room, Emergency Room, and Boarding & Hospitalization: (USD) 1500 per day.

5. Diagnostic & Testing charges of up to  (USD) 1250.

6. Ambulance Services of up to  (USD)  400.    

Travel Ace Super Age (USD 50,000)

1. Age Group Covered: 70+ Years.

2. International Personal Accident Cover of up to (USD) 10,000.

3. Accidental, Death, and Disability cover of up to (USD) 2,000.

7. Sickness Medical Exigencies of up to (USD) 50,000 (USD 100 Deductible).

8. Accidental Medical Exigencies of up to  (USD) 50,000 (USD 100 Deductible).

12.  Trip Interruption coverage of up to (USD) 500.

13. Loss of Checked-In Baggage is covered up to ₹ 500. Delay of checked-in baggage is also covered with (USD) 200/8hrs in a foreign location and ₹ 2000/8 hrs in India.

14. Personal Liability coverage of up to  (USD) 100,000.

15. Coverage for loss of passport and driving license of up to  (USD) 250.

16. Hijack Cover of up to  (USD) 3,000.

19. Trip Delay Delight of up to  (USD) 80/6 hrs.

20. Emergency Cash Assistance Service of up to  (USD)  1000.

23. Trip Extension coverage of up to (USD)  1000.

24. Compassionate Visit and Compassionate Stay coverage of up to  (USD)  1,000 each.

25. Ticket Overbook coverage of up to  (USD) 200.

Legal Expense, Weather Guarantee, Golfer’s Hole-in-One, Loss of Personal Belongings (Mobile, Laptops, and iPads), Car Hire Excess Insurance,  Extended pet stay (INR), Alternative transport expenses and Waiver of Sub-Limits.

Applicable to people above 70 years of age and seeking OPD or hospitalization.

1. Hospital Room, Emergency Room, and Boarding & Hospitalization:  (USD) 1200 per day.

2. ICU: (USD)  2000 per day.

3. Surgical Treatment: 8,000 and 25% of Surgical Treatment cost for Anaesthetic Services.

4. Consultation Charges of up to (USD)  150 per visit.

5. Diagnostic & Testing charges of up to  (USD) 1000.

6. Ambulance Services of up to  (USD) 300.

Travel Ace Standard (USD 50,000)

3. Lifestyle Modification Benefit of up to  (USD) 3,000

4. Child Education Benefit of up to  (USD) 2,000.

7. Sickness Medical Exigencies of up to (USD) 50,000 (USD 100 Deductible).

11. Trip and Event Cancellation: (USD) 1000

12.  Trip Interruption:  (USD) 500

13. Loss of Checked-In Baggage: ₹ 500. Delay of checked-in baggage is also covered with (USD) 100/10 hrs in a foreign location and ₹ 1000/10 hrs in  India.

14. Personal Liability of up to  (USD) 50,000.

15. Coverage for loss of passport and driving license of up to  (USD) 300.

a. Up to ₹ 100,000 each for portable equipment other than laptop, and other equipment.

20. Trip Delay Delight of up to  (USD) 80/6 hrs. 

21. Emergency Cash Assistance Service of up to  (USD) 500.

22. Missed Connection coverage of up to  (USD) 250.

Bounced Hotel, Trip Extensions, Legal Expenses, Weather Guarantee, Extended Pet Stay (INR), Loss of Personal Belongings (Mobile, Laptops, and iPads), Car Hire Excess Insurance, Compassionate Visit or Stay, Return of Minor Child, Ticket Overbooking, Sporting Activities, Display Benefit Cover, Replacement & Rearrangement of Staff,  alternative transport expenses and Waiver of Sub-Limits.

1 Hospital Room, Emergency Room, and Boarding & Hospitalization:  (USD) 1200 per day.

2 ICU:  (USD) 2000 per day.

3 Surgical Treatment: (USD)  8,000 and 25% of Surgical Treatment cost for Anaesthetic Services.

4 Consultation Charges of up to  (USD) 150 per visit.

5 Diagnostic & Testing charges of up to  (USD) 1,000.

6 Ambulance Services of up to  (USD) 300.

Important Points to note before buying Travel Ace Insurance?

Legal Expenses

Weather Guarantees

Extended Pet Stay (Covered in INR)

Loss of Personal Belongings such as Mobile, Laptops, and iPads

Car Hire Excess Insurance

Compassionate Visit or Stay

Return of Minor Child

Ticket Overbooking

Sporting Activities

Display Benefit Cover

Replacement and Rearrangement of Staff

Waiver of Sub-Limits Applicable to All Individuals Above 50 

Years of Age Seeking OPD/Hospitalization.

Pre-Existing illnesses and injuries are covered only in specific policies. For all policies which do not state explicit inclusion, both pre-existing illnesses and injuries are excluded. 

Any incident, injury, or loss because of substance abuse in the form of drugs or alcohol will not be covered.

Any damages resulting from human activities such as nuclear testing/attacks, war, terrorism, or riots will not be covered.

Medical treatment for HIV/AIDS, as well as an alternative treatment, cosmetic treatment, or treatment becoming essential due to self-harm or beyond a licensed doctor's medical advice, will not be covered. 

Loss incurred due to unattended luggage or passport will not cover. If the luggage is not dispatched alongside the insured, any damage or loss incurred to the luggage will not be covered.

Adventure sports performed in professional capacity.

Adventure sports activity that is not under the supervision of a trained professional.

Download Travel Ace Insurance Documents

• Policy wordings
• Proposal form

Set Renewal Reminder

Thank you for your interest. We will send you a reminder when your policy is due for renewal.

Summary of Key Coverages

International Personal Accident Cover to help you recover from personal damages incurred during an accident in a foreign location.

Lifestyle Modification Benefits include the additional costs you have to bear to make necessary changes in your lifestyle and assets after an accident or emergency. 

Child Education Benefits is the compensation released for your children's welfare if you meet an unfortunate event during the international trip. 

Accidental, Death, and Disability compensate for demise or critical damage to bodily functions caused due to an accident during an international trip.

Personal Accidental Cover in India provides compensation to cover all the personal expenses incurred due to an accident in India. 

Sickness or Accidental Medical Exigencies cover the cost of medical attention required to post an unforeseeable sickness or accident in a foreign location. 

Emergency Dental Care covers the cost of non-cosmetic dental expenses for stopping pain, bleeding, or loss of teeth. 

Daily Allowance during Hospitalization covers the non-medical or survival expenses incurred during a stay in the hospital. 

Tip & Event Cancellation covers the cost incurred when the trip is cancelled for unforeseeable reasons. Trip Interruption covers only the costs incurred due to an intermittent gap in the journey that was not planned earlier. 

Loss or Delay of Checked-In Baggage provides compensation for a fixed set of hours for which the baggage was delayed or lost, post the check-in. 

Personal Liability Cover includes any liability on the insured to incur medical or property damage expenses due to inclusion in an overseas accident. 

Golfer’s Hole-in-One covers the expenses incurred to play a US Golfer’s Association-recognized golf course under a predetermined limit. 

Hijack Cover includes the compensation paid to the insured if the plan she/he/they used to travel is hijacked during the commute. 

Home Burglary & Robbery insurance covers replacing portable equipment such as laptops and other equipment stolen when the insured individual is off to the trip.

Standard Fire & Special Perils covers the cost of replacing portable equipment such as laptops and other equipment which are damaged beyond reasonable repair when the insured individual is off to the trip.

Trip Delay Delight provides compensation on a fixed hourly basis if the trip is delayed for any reasons outside the insured individuals’ control. 

Emergency Cash Assistance Service provides direct access to cash in a foreign location for emergency purposes. 

Missed Connection coverage provides compensation if the insured individual misses a connecting flight for reasons outside her/his/their control.

Coverage for Loss of Passport and Driving License compensate for the loss of passport or driving license of the insured person for no causal error of her/his/their own. Similar coverage in principle is provided under the Loss of Personal Belongings cover for mobiles, laptops, and iPads. 

Things to check while Buying a Travel Insurance Plan?

Here are a few things to look into before you choose the variant of the travel ace plan for your next journey:.

Seniors tend to attract a higher premium. Use this to optimize your clubbed insurance plan.

Ideally, avoid travelling to countries with high political or climate risks. Your insurance premium will be higher, and if a man-made event causes damages, your claims might even get rejected.

One-time and long trips will attract higher premiums. If you plan to travel frequently in a given year, consider a multi-trip plan. In terms of the itinerary, the lesser risk you put yourself into, the lesser premium you end up paying on the insurance.

Make a list of requirements you seek. Then, add a few in terms of add-ons. And now compare the insurance carriers who can cover your needs. The sum insured will be the total sum you are insured for. 

Check the convenience of the claim settlement process and the claim settlement ratio. Also, make sure you read the entire list of exclusions – the conditions mentioned in your insurance agreement that show the instances under which you will not be eligible for the insured sum. 

The Schengen Countries have some unique requirements for travel insurance plans. Read them carefully and see if your insurance plan matches them.

Understand the policies around pre-existing conditions and pre-policy tests conducted before your premium is locked.

Buy multi-trip and group insurance early to minimize the unitary costs of the insurance plan.

How to Find the Premium for your Travel Insurance Plan

You can easily calculate the tentative insurance premium for your Travel Ace plan. Here is how to do it:

Click here and access the Bajaj Allianz Travel Insurance Premium Calculator.

Add your active name, phone number, and email address. Mention your country of residence accurately.

That’s all! You will soon receive a tentative quote for your Travel Ace premium.

The actual cost of the insurance will depend on a broad set of factors such as your age, travel destination, duration of the trip, number of travellers in the plan, and the add-ons you choose. 

Steps To Buy Travel Ace Policy Plan?

1.      Visit the Bajaj Allianz website, select travel insurance, and then choose the category befitting your needs.

2.      Provide your full name and choose from the types of policies available for Leisure, Business Multi-Trip, and Student.

3.      Add your Date of Birth, Date of Departure, Date of Return, Destination, and the existing Pin Code. 

4.      Get the virtual quote and the option to select a plan. Now, you can choose the add-ons you need and make the payment. 

5.      Post successful payment, you will get the insurance policy documents over email. 

1.      Download the app and log in with a valid account ID and password. 

2.     Choose travel insurance and add your name, DOB, journey dates, and existing pin code. 

3.    Get an instant quote on your phone and select the befitting plan with add-ons. 

4.     Make a successful payment and receive the insurance documents over email. 

Visit the nearest Bajaj Allianz office and get in touch with our dedicated team. They will walk you through the entire process with a designated representative at your service. 

Customer Reviews & Ratings

Average Rating:

(Based on 5,340 reviews & ratings)

David Williams

Pretty smooth process. Hassle free process while buying travel insurance

Satwinder Kaur

I like your online service. I am happy with that.

Madanmohan Govindarajulu

Straight forward online travel insurance quote and price. Easy to pay and buy

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Written By: Bajaj Allianz - Updated: 21 st  December 2022

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• Travel Insurance

Packaged Bank Account Travel Insurance

Have peace of mind when you're on holiday with travel insurance that covers you.

About Travel Insurance as part of Packaged Bank Accounts

Travel Insurance, administered by AWP Assistance UK Ltd (trading as Allianz Assistance) and underwritten by AWP P&C SA, is just one of the insurance benefits that come with our Packaged Bank Accounts . Our Silver & Platinum Accounts are packed with benefits including Family travel insurance, AA Breakdown Family Cover and mobile phone insurance for a monthly fee to maintain the account.

Travel Insurance is also a benefit on the Premier , and  Gold  accounts however these are no longer available to new customers.

If you’re a Platinum, Premier, Gold or Silver account customer, please read our FAQs (PDF, 145KB) for more information about the travel insurance which comes with your account and COVID-19. You can also visit our payment disputes page , for help if your travel has been disrupted.

Compare accounts

How do I make a claim?

You can log your claim online using the Allianz Assistance Hub that can be securely accessed through your mobile banking app or by using Internet Banking. You can also make a claim by calling Allianz Assistance on  +44 (0)345 850 5300 .

Eligibility for each account

I have a silver account expandable section.

If you have a Silver Account the account comes with European Travel Insurance for you and your family (if eligible) including Winter Sports. This insurance policy is administered by AWP Assitance UK Ltd (trading as Allianz Assitance) and underwritten by AWP P&C SA.

Am I eligible for cover?

• All cover under the policy stops on the account holders 65th birthday - as long as the account holder is under 65, their spouse, civil partner or partner will be covered until they reach 65 years of age.
• Children must be 18 or under, or 24 or under if they're in full time education and must travel with the account holder, their spouse, partner, civil partner or a responsible adult. There's cover for a dependent child where they are staying with a responsible adult even if they were not accompanied during their travel to the destination.
• Subject to continued eligibility, you and your family are covered for travel within Europe as long as your Silver account is open.
• Keep in mind the cover is provided only if you will be living in the United Kingdom for at least six months during each 12 month period where all trips must start and end.

Medical conditions that you or your family have (or have had), which are not all on the ‘No Screen Conditions’ list in your policy document are not covered by this policy. To see if these can be covered you must call the insurer declaring all medical conditions, including those on the list and an extra cost may apply.  Before you book a trip you also need to let the insurer know of any new conditions or changes to existing ones. Please refer to the Silver welcome pack (PDF, 1.7MB) for full details of any exclusions.

Once your account has been opened should you wish to notify the insurer of any medical conditions please call the number below.

• Silver Account:  0345 603 1839

Lines are open 24/7.

Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an advisor for more information.

I have a Gold, Platinum or Premier Account expandable section

If you have a Gold, Platinum or Premier Account,  the account comes with Worldwide Travel Insurance for you and your family (if eligible) including Winter Sports. This insurance policy is administered by AWP Assistance UK Ltd (trading as Allianz Assistance) and underwritten by AWP P&C SA.

• All cover under the policy stops on the account holders 80th birthday - as long as the account holder is under 80, their spouse, civil partner or partner will be covered until they reach 80 years of age.
• Subject to continued eligibility, you and your family are covered for worldwide travel as long as your Lloyds Bank Gold, Platinum or Premier account is open.
• Keep in mind there is only cover for losses suffered whilst you are a UK, Channel Islands or Isle of Man resident and are registered with a Doctor in the UK where all trips must start and end.

Medical conditions that you or your family have (or have had), which are not all on the ‘No Screen Conditions’ list in your policy document are not covered by this policy. To see if these can be covered you must call the insurer declaring all medical conditions, including those on the list and an extra cost may apply. Before you book a trip you also need to let the insurer know of any new conditions or changes to existing ones. Please refer to the relevant policy document for full details of any exclusions.

Once your account has been opened should you wish to notify the insurer of any medical conditions please call the appropriate number below.

• Gold Account:  0345 850 5056
• Platinum Account:  0345 850 5300
• Premier Account:  0345 604 0440

What does my insurance come with?

• Multi-trip  European  travel cover for you and your family (includes, if eligible, your spouse, civil partner or partner and children)
• Includes golf cover and cover for certain sports and leisure activities
• Covers UK leisure travel when two or more nights' accommodation is pre-booked (five nights for business trips)
• There's cover for you or someone covered under the policy if a booked trip needs to be cancelled because either you or they, or a companion you are travelling with is asked to quarantine on an individual basis because of exposure to a contagious disease
• Emergency medical cover (up to £10,000,000)
• Cancellation or curtailment cover (up to £5,000)
• Personal accident cover (up to £30,000)
• Baggage cover (up to £2,500, £500 of which for valuables)
• Travel disruption cover (up to £5,000)

Important note :

• The standard maximum trip duration is 31 consecutive days
• For Winter Sports maximum 31 days cover in any calendar year
• £75 excess per adult per incident may apply
• Other exclusions apply, see policy documents

Gold, Platinum and Premier Accounts

• Multi-trip  Worldwide  travel cover for you and your family (includes, if eligible, your spouse, civil partner or partner and children)
• The standard maximum trip duration is 31 consecutive days - unless you are a Premier account holder, which is 62 consecutive days
• Gold and Premier accounts unavailable to new customers

Policy documents expandable section

• Silver Account Welcome Pack opens in a new window (pdf, 2.1 MB)
• Gold Account Welcome Pack opens in a new window (pdf, 1.3 MB)
• Platinum Account Welcome Pack opens in a new window (pdf, 2.6 MB)
• Premier Account Welcome Pack opens in a new window (pdf, 1.4 MB)

Important and emergency telephone numbers expandable section

You can find out more information about your travel insurance, or make a claim using the appropriate membership numbers below.

• Silver Account: 0345 603 1839
• Gold Account: 0345 850 5056
• Platinum Account: 0345 850 5300
• Premier Account: 0345 604 0440

Lines are open 24/7. Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an advisor for more information.

24-hour assistance helpline (outside the UK):   +44 (0)208 239 4010 .

Packaged Bank Account benefits

Explore the other benefits of a Packaged Bank Account. Our Silver & Platinum Accounts include Family travel insurance, AA Breakdown Family Cover and mobile phone insurance for a monthly fee to maintain the account.

Mobile phone insurance

AA Breakdown Family Cover

Existing customer?

Manage your account  Find out how to manage your account, from reporting a card lost or stolen to things you can do online

Upgrade now  Want to upgrade your existing account? Why not take a look at the other accounts we offer

Change account  Change an existing current account with us by logging in

Help and guidance  Useful guides on how to use our secure Mobile Banking app and Internet Banking services

Financial Services Compensation Scheme

Important legal information.

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.

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2024 Travel Leaders Network - Insurance Partner of the Year

2024 TravelAge West WAVE Awards - Travel Insurance Company Providing the Best Travel Advisor Support

2024 TravelAge West WAVE Awards - Travel Insurance Company Providing the Highest Client Satisfaction

2024 American Society of Travel Advisors - Travel Insurance Partner of the Year

2024 Public Relations Society of America - Bronze Anvil - Media Relations, Consumer Products - Non-Packaged Goods

2024 American Business Awards Customer Service Team of the Year - Bronze

2024 Richmond Times-Dispatch Top Workplaces - Large Companies

2024 Gold Stevie Award for Front-Line Customer Service Team of the Year - Financial Services

2024 Bronze Stevie Award for Customer Service Department of the Year - Financial Services - 100 or More Employees

2024 Elliott Advocacy Readers Choice Awards - Best Travel Insurance Provider

2024 Global Traveler's GT Tested Awards - Best Travel Insurance Company

2023 Travel Weekly Readers Choice Awards - Best Insurance Provider

2023 HSMAI Adrian Awards, President's Awards - Public Relations, 2 Silver

2023 TravelPulse Travvy Awards - Gold: Best Travel Insurance Provider - Customer Service

2023 TravelPulse Travvy Awards - Gold: Best Travel Insurance Provider - Overall

2023 Recommend Readers Choice Awards Winner - Gold - Best Travel Advisor Support

2023 Travel Weekly Magellan Awards - Promotional Video - 1 Gold, 1 Silver

2023 Travel Weekly Magellan Awards - AgentSmart Newsletter - 2 Gold

2023 Travel Weekly Magellan Awards - AgentMax Online Digital Brochure Portal - 2 Gold, 1 Silver

2023 Travel Weekly Magellan Awards - AllianzTravelInsurance.com - Gold

2023 Travel Weekly Magellan Awards - Allianz Partners Print Ads - 2 Gold

2023 Travel Weekly Magellan Awards - Allianz Partners Training Program - 2 Gold

2023 Travel Weekly Magellan Awards - Consumer Marketing - 2 Silver

2023 TravelAge West WAVE Awards - Travel Insurance Company Providing the Best Travel Advisor Support

2023 TravelAge West WAVE Awards - Travel Insurance Company Providing the Highest Client Satisfaction

2023 Travel Leaders Network - US Travel Insurance Partner of the Year

2023 American Society of Travel Advisors - Travel Insurance Partner of the Year

2023 American Business Awards - Customer Service Team of the Year - Bronze

2023 The Wall Street Journal Buy Side - Best Overall Travel Insurance

2023 Stevie Awards - Bronze, Front-Line Customer Service Team of the Year - Financial Services

2023 HSMAI Adrian Awards - Outstanding Public Relations

2023 Elliott Advocacy Readers Choice Awards - Best Insurance Provider

2022 Travel Weekly Readers Choice Awards - Best Insurance Provider

2022 Global Traveler Awards - Best Travel Insurance

2022 HSMAI Adrian Awards - Bronze, Public Relations/Communications

2022 Virtuoso Travel Week - Best Specialty, Insurance or Airline

2022 Nexion Travel Group - Travel Insurance Partner of the Year

2022 Travvy Awards - Best Travel Insurance Provider Overall

2022 Travvy Awards - Best Travel Insurance Provider for Customer Service

2022 American Society of Travel Advisors - Travel Insurance Partner of the Year

2022 TravelAge WEST WAVE Award - Best Travel Insurance Company

2022 Magellan Awards - AgentMax Online - 2 Gold, 2 Silver

2022 Magellan Awards - AgentSmart Newsletter - 2 Gold, 1 Silver

2022 Magellan Awards - Digital Marketing - 4 Gold

2022 Magellan Awards - Print Campaign - 2 Gold, 2 Silver

2022 Magellan Awards - Fusion CORE Platform - 1 Silver

2022 Magellan Awards - Promotional Video - 3 Gold, 1 Silver

2022 Magellan Awards - Training Program - 3 Gold, 1 Silver

2022 Magellan Awards - AllianzTravelInsurance.com - 2 Gold, 1 Silver

2022 Stevie Awards – Silver – Customer Service Department of the Year – Financial Services

2022 Stevie Awards – Bronze – Contact Center of the Year – Financial Services Industries

2022 Elliott Advocacy Readers Choice Awards – Travel Insurance Provider with the Best Customer Service

2021 TravelAge West WAVE Award - Best Travel Insurance Company

2021 Travel Weekly - Readers' Choice Award - Best Insurance Provider

2021 Magellan Awards – Gold (2) - Overall Travel Insurance

2021 Magellan Awards - Gold (2) Allianz Travel Insurance Website 

2021 Magellan Awards – Silver (2) Allianz Travel Insurance Website

2021 Magellan Awards - Silver Overall Travel Insurance

Newsweek – Best Customer Service 2022

2021 ASTA - Travel Insurance Partner of the Year

2021 MONEY Magazine – 9 Best Travel Insurance Companies in the World

2021 American Business Awards – Silver - Customer Service Department of the Year

2021 American Business Awards – Bronze – Customer Service Team of the Year  – Insurance

2021 Richmond Times-Dispatch - Richmond Top Workplace

2021 MONEY Magazine - Six Best Travel Insurance Companies - Best Reputation

2021 US News and World Report - Top 10 Travel Insurance Companies

2021 Stevie Awards – Gold – Contact Center of the Year – Financial Services

2021 Stevie Awards – Silver – Customer Service Department of the Year - Financial Services

2021 Stevie Awards – Silver – Contact Center Manager of the Year

2021 Stevie Awards – Bronze – Best Customer Feedback Strategy – Financial Services

2021 Stevie Awards – Bronze – Best Use of Technology in Customer Service – Financial Services

2021 Travvy Awards - Best Travel Insurance Provider Overall

2021 Travvy Awards - Best Travel Insurance Provider for Customer Service

2020 Travel Weekly - Readers' Choice Award - Best Insurance Provider

2020 TravelAge West WAVE Award - Best Travel Insurance Company

Newsweek's America's Best Customer Service Companies 2021 - Travel Insurance

2020 Magellan Awards - Gold (2) - TravelSmart App

2020 Magellan Awards - Gold - Allianz Travel Insurance Website

2020 Magellan Awards - Gold - AgentMax Online

2020 Magellan Awards - Silver - SmartBenefits

2020 Magellan Awards - Silver - TravelSmart App

2020 Magellan Awards - Silver - AgentMax Online

2020 Nexion Travel Group-  Best Travel Insurance Provider

2020 ASTA Partner - Travel Insurance Provider of the Year

2020 Richmond Times Dispatch - Richmond Top Workplace

2020 American Business Awards - Silver - Customer Service Team of the Year, Insurance

2020 American Business Awards - Silver - Customer Service Department of the Year, Insurance

2020 Business Insider – Best Overall Travel Insurance

2020 Stevie Awards – Gold – Customer Service Department of the Year – Financial Services

2020 Stevie Awards – Gold – Sales Manager of the Year

2020 Stevie Awards – Silver – Contact Center of the Year – Financial Services

2020 Stevie Awards – Silver – Inside or Telesales Team of the Year

2020 Stevie Awards – Silver – Sales Representative of the Year- All Other Industries

2020 Stevie Awards – Silver - Contact Center Manager of the Year

2020 Stevie Awards – Bronze – Best Customer Feedback Strategy – Financial Services

2020 Stevie Awards – Bronze – Best Use of Technology in Customer Service – Financial Services

2020 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2020 Elliott Advocacy - Reader's Choice Customer Service Award - #1 Travel Insurance 

2019 Travel Weekly - Reader's Choice Award - Best Insurance Provider

2019 ITIJ Award - International Assistance Company of the Year

2019 Ensemble Awards - Outstanding US Agency Support - Services & Insurance

2019 Magellan Awards - Gold (2) - AgentMax Booking Platform

2019 Magellan Awards - Gold - SmartBenefits

2019 Magellan Awards - Silver (2) - AgentSmart Newsletter

2019 American Business Awards - Silver - Customer Service Department of the Year, Insurance

2019 American Business Awards - Bronze - Customer Service Team of the Year, Insurance

2019 PRSA Richmond - Capitol Award of Merit - Media Relations: National, 10th Annual Vacation Confidence Index

2019 TravelAge West WAVE Awards - Best Travel Insurance Company, Editor's Pick

2019 Stevie Awards - Silver - Front-Line Customer Service Team of the Year, Financial Services

2019 Stevie Awards - Silver - Contact Center of the Year, Financial Services

2019 Stevie Awards - Bronze - Customer Service Department of the Year, Financial Services

2019 Stevie Awards - Silver - Woman of the Year in Customer Service 

2019 Stevie Awards - Silver - Front-Line Customer Service Professional of the Year, Financial Services

2019 Stevie Awards - Bronze - National Sales Team of the Year

2019 Stevie Awards - Bronze - Sales Growth Achievement of the Year

2019 Elliott Advocacy - Readers' Choice Customer Service Awards - #1 Travel Insurance

2019 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2018 Travel Weekly - Reader’s Choice Award - Best Insurance Provider

2018 Magellan Awards - Gold, Silver - AgentMax Online

2018 Magellan Awards - Gold - TravelSmart App

2018 Magellan Awards - Gold, Silver - “Become More” Marketing Campaign

2018 Magellan Awards - Silver - AgentSmart Newsletter & Online Resource Center

2018 Stevie Awards for Great Employers - Gold - Top Employer, Insurance 

2018 Stevie Awards for Great Employers - Grand Stevie - Highest-Rated Nomination of the Year

2018 ASTA Awards - Travel Insurance Partner of the Year

2018 TRAVELSAVERS Awards - Travel Insurance Partner of the Year

2018 TravelAge West WAVE Awards - Best Travel Insurance Company

2018 American Business Awards - Gold - Customer Service Team of the Year, Insurance

2018 American Business Awards - Gold - Customer Service Department of the Year, Insurance

2018 Stevie Awards - Gold - Customer Service Department of the Year

2018 Stevie Awards - Silver - Front-Line Customer Service Team of the Year 

2018 Stevie Awards - Silver - Contact Center of the Year 

2018 Stevie Awards - Bronze - National Sales Team of the Year

2018 Adrian Awards (Hospitality Sales & Marketing Association International -HSMAI) - Silver -Feature Placement Online – Trade Media

2018 Adrian Awards (HSMAI) - Silver - Integrated Marketing Campaign

2018 Adrian Awards (HSMAI) -  Bronze - Digital Campaign, Social Media Campaign

2018 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2018 Elliott - Readers’ Choice Customer Service Awards

2017 Travel Weekly - Reader’s Choice Award - Best Insurance Provider

2017 Temkin Group - Customer Experience Excellence Award

2017 Ensemble Travel Group - Business Services/Insurance Partner of the Year

2017 Magellan Awards - Gold (2) - TravelSmart App

2017 Magellan Awards - Silver - AgentMax

2017 Magellan Awards - Silver (2) - AgentSmart

2017 International Travel and Health Insurance Journal (ITIJ) Industry Awards - Finalist

2017 Travel Age West WAVE Awards - Best Travel Insurance Company 

2017 Virginia Public Relations Awards - Capital Award of Excellence - Allianz Travel Insurance Blogger Campaigns

2017 American Business Awards - Silver - Customer Service Team of the Year

2017 American Business Awards - Bronze - Customer Service Department of the Year

2017 Stevie Awards - Silver - Customer Service Department of the Year

2017 Stevie Awards - Silver - Contact Center of the Year 

2017 Adrian Awards (from Hospitality Sales & Marketing Association International -HSMAI) - Gold - PR Campaign – Influencer Marketing

2017 Adrian Awards (from Hospitality Sales & Marketing Association International -HSMAI) - Silver -Feature Placement Online – Trade Media

2017 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2016 Travel Weekly - Reader’s Choice Award in the Best Insurance Provider category

2016 Magellan Awards - Gold - AgentMax, Overall Travel Insurance

2016 Magellan Awards - Gold - AgentMax

2016 Stevie Awards - Gold - Customer Service Team of the Year

2016 Stevie Awards - Gold - Customer Service Department of the Year

2016 Travvy Awards - Gold - Best Travel Insurance Provider Overall

2015 Stevie Awards - Silver - Customer Service Department of the Year

2015 Stevie Awards - Gold - Customer Service Team of the Year

2015 Magellan Awards - Gold - AgentMax

2015 Magellan Awards - Silver - 2nd Chance by MaxMail

2014 Magellan Awards - Gold - AgentMax

2014 Magellan Awards - Silver - AgentMax

2013 Magellan Awards - Gold - TravelSmart Mobile App

2013 Magellan Awards - Gold - Allianz Animated Video

2013 Magellan Awards - Silver - Allianz Travel Insurance

2013 Magellan Awards - Silver - Online Claims Enhancements

2013 Magellan Awards - Silver - Allianz Top 10 Videos

2012 Magellan Awards - Gold - The Power of Fusion Video

2012 Magellan Awards - Silver - Access America Rebrands

2011 Employer All Star Awards - Community Involvement

2011 Stevie Awards - Business Innovation of the Year

2009 Ensemble Travel Group - Business Services/Insurance Partner of the Year

2008 International Customer Management Institute - Global Call Center of the Year