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Go Ahead Tours Reviews
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Reviews 3.3.
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Went to Quito and Galapagos Islands
Went to Quito, Galapagos Islands and several other cities in Ecuador. Our tour director and naturalist were wonderful. The issue was our first hotel. Very tiny rooms for the price of a pre tour stay at $240.00. And our cabin on the Galapagos Legend was not what we asked for many months in advance. They put us in the front of the boat instead of numbers of suites we requested in middle. The boat rocked all night and my wife felt sea sick. I had to prop up a pillow to stay in my bed. To make matters worse, the anchor in the front of the ship dropped several times in the middle of the night, causing us to wake up. The company know of our request of rooms and failed to do anything about it. They told us we should have requested that we be moved after we got on cruise ship but the ship was full, and the ship, and Go Ahead had our requests way in advance. They offered us zero compensation for the lousy accommodations after we talked with someone from Go Ahead Tours. Never again and we will tell all our friends and family not to use this company.
Date of experience : February 11, 2024
I have always recommended Go AHead as…
I have always recommended Go AHead as we always felt secure with them until this trip. Purchased travel insurance through Go Ahead Tours, they use Seven Corners. Flights were cancelled in Amsterdam and had to stay overnight, no help from Go Ahead Tours on finding hotel or things to do. Filed claim in June of 2022 with Seven Corners and still haven't talked to anybody just keep getting emails that they are backed up and working claims in order they are received. I guess they have older claims than June of 2022 (almost 9 months) about to file a claim with the insurance commission on them if I can find out what state to file it in. Have travel 5 times and always bought travel insurance but never had to file a claim, the one time I file we get the run-a-round!!
Date of experience : June 20, 2022
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The Scoop: What to Know About EF Go Ahead Tours
Affordable, experiential, and accessible tours are ef go ahead tours' focus..
The Scoop: What to Know About Trafalgar Tours
- Curious about EF Go Ahead Tours? Here’s our objective snapshot of what to expect from the tour company.
- I’ve updated it for 2024 and verified that all the info is current.
The tour company EF Go Ahead Tours is owned by EF Education First, a company that’s been offering language, academic, and cultural programs for more than 50 years. The tour arm of the company focuses on being an affordable, experiential, and accessible way for travelers to connect with the world.
TourScoop Takeaways
- Countries: 87 countries on seven continents
- Tour size average: The standard group size is capped at 38 guests. EF Go Ahead Tours’ small group tours range in size from 10 to 22 people. Private tours can be arranged with seven or more people, and custom tours with 14 or more people.
- Tour type: Coach, ferries, trains, flights
Credibility Check
EF Go Ahead Tours is accredited by the Better Business Bureau has an A+ rating from the organization, though currently user ratings are low on the site. The company is an active member of the United States Tour Operators Association (USTOA). Note that there are many more ratings and reviews of EF Educational Tours (the branch of the organization that operates academic programs) than EF Go Ahead Tours, but that they are operated separately and for different audiences.
Tour Destinations
EF Go Ahead Tours has itineraries in 87 countries on all seven continents. Some of its most popular destinations include Italy, Portugal, Kenya, Costa Rica, and Ireland.
EF Go Ahead Tours has many different tour types . On the more traditional end of tours are its multi-country and grand tours, which bundle multiple destinations into a single trip. There are also city stay tours, which give travelers the chance to go deep in a single European city for a week of guided excursions. There are also special event tours that focus on special access to major celebrations like Oktoberfest, New Year’s Eve, and St. Patrick’s Day. Additionally, the company has history tours; national park tours; religious and spiritual tours; tours geared to families; and tours for solo travelers.
It also operates small group tours that range in size from 10 to 22 people and focus on adventure travel, food and wine, or safari and wildlife.
Tour Guides
Tour leaders, known as tour directors, bring backgrounds in tourism, history, and/or education. Tour directors partner with local guides along the way to offer participants additional insights into specific destinations. Many tour directors have been with EF Go Ahead Tours for 20 years or longer.
Inclusions/Extras
Itineraries are a mix of guided tours and group meals, plus free time so guests can explore at their own pace. Airfare isn’t part of the base rate, but EF Go Ahead Tours offers flight booking with airport transfers, plus help if flights are canceled.
Typical Travelers
EF Go Ahead Tours guests tend to be 35 and older, with most tours attracting a mix of solo, couple, and group travelers.
Communication
Travelers who have booked a tour can download EF Go Ahead’s mobile app to access resources and pre-departure information. Within three months of tour, the company offers a pre-departure information session that’s also available on-demand.
The company regularly updates its FAQ Hub with frequently asked questions. It also has a dedicated expert team for urgent issues that may arise before or during a tour.
Loyalty Program
EF Go Ahead Tours’ loyalty program, Club Go , allows guests to earn tour credits to put toward future trips, collectible moment and milestone badges, flexible rebooking benefits, and an online hub.
Private Options
Any of the company’s 175+ itineraries can be packaged as a Private Tour . EF Go Ahead Tours allows groups of 14 or more to customize their experience on a custom tour, and offers private tours on existing itineraries for groups of seven or more.
Sustainability Efforts
EF Go Ahead Tours has partnered with Eden Reforestation Projects to create and conserve forests to plant 3 million mangrove trees. The company has been carbon negative since 2021, with the goal is to be historically carbon neutral (dating back to 1965).
The company collaborates with the communities it travels to in an effort to preserve local cultures and encourage sustainability. It also works with travelers to share how thoughtful travel choices can leave a lasting, positive impact on destinations, people, and the environment.
Health and Safety Practices
EF Go Ahead Tours puts into place health and safety protocols with its Travel-Ready Approach . As part of this, it operates both a crisis response team and its EF Global Safety Network, which constantly reviews national and international travel guidelines. It also offers 24/7 on-call support, 50,000 EF staff on the ground in 50 countries, and more than half a century of traveler support.
Family Companies
EF Go Ahead Tours parent company EF Education First focuses on programs for students and teachers. It has language programs, university programs, and gap year offerings.
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COMMENTS
I did book these tours with air and flights schedules were from bad to really terrible. In my opinion the tours now are overpriced and most Hotels locations not central. I prefer GATE 1, did 10 tours with them , before Covid 19 but they aren’t perfect also. Check the hotels quality and locations before booking.
Go Ahead Tours is a travel company specializing in customizable tours. Is Go Ahead Tours legit? Read customer reviews & complaints.
You can always find someone with a complaint but for the most part Go Ahead has good reviews. Understand that many UK tour operators net everything down and don't include a lot of meals. Not sure why your dealing with the Toronto office.
Do you agree with Go Ahead Tours's TrustScore? Voice your opinion today and hear what 2 customers have already said.
I would strongly urge you to look elsewhere. We went on an EF Go Ahead tour earlier this year and they were terrible. 16 nights and four of them were mandatory wake up between 3 and 4:30 in the morning. This is vacation?!
EF Go Ahead Tours offers a wide range of tours focused on experiential travel. Here's what to know before you decide on a trip.
2,534 reviews for Go Ahead Tours, rated 1.00 stars. Read real customer ratings and reviews or write your own. Share your voice on ResellerRatings.com.
1 year ago. I have returned from my trip to Italy and as promised wanted to provide feedback on the tour provider EF Go Ahead Tours. I will give you the good, bad and the ugly of it all. HOTELS: The accommodations were nightmarish and the team at go Ahead Tours provided no support.