All aboard! What you need to know about cruise boarding times and how early to arrive for a cruise

Ashley Kosciolek

The big day is approaching, and you're finally getting ready to head to the cruise port and board your ship. How can you ensure you're prepared to start your vacation on the right foot? You'll need a plan for getting to the port and some knowledge about the embarkation process, including your cruise ship boarding time.

Before the COVID-19 pandemic, cruise lines would often allow passengers to show up at the terminal on embarkation day whenever was convenient for them within a half-day window.

In the aftermath of the pandemic, lines began assigning boarding times to passengers or, more commonly, asking them to choose the window of time that they'd prefer in order to stagger the crowds. The new method has worked so well that it has largely remained in place for most cruise lines.

But what time do cruises board, and is there a best time to board a cruise ship? Read on to find out the answers, as well as when you should plan to arrive in your departure city before you set sail.

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When to arrive for a cruise

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Ask "when should I arrive for my cruise?" and you likely mean one of two things: When should you arrive in your ship's departure port city before your sailing or when should you arrive at the cruise terminal on embarkation day?

The answer to the first question depends on how far of a commute you have to the cruise port. If you live within driving distance of your departure port, it's acceptable to make your way there the same day your ship leaves — unless you're looking at a multi-hour ride and don't want to cut it too close to boarding time.

If you're catching a plane, when to fly in for your cruise depends on several factors. I always advise flying in at least one day before you're scheduled to embark, just in case you encounter any delays or cancellations. That way, you have time to rebook yourself on a different flight if something goes wrong.

Related: Should I buy my flights through my cruise line

However, adding the cost of a pre-cruise hotel stay onto the overall bill isn't always doable for every traveler, especially those on tight budgets. If that's the case and you can find a super-early flight that gets you to your port city with some wiggle room, flying in the same day you sail is possible.

Either way, I recommend purchasing travel insurance (through a third party, not through your cruise line) that will protect your investment if something happens and you miss your ship.

What time do cruise ships board?

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As for when to arrive at the cruise terminal on embarkation day, the answer depends on your boarding time.

Cruise ships usually begin boarding an hour or two after all passengers from the previous voyage have left the ship. Disembarkation generally wraps up by 10 a.m. at the latest, and some extra time is allowed for the crew to start on tasks like provisioning (restocking of supplies and food), bunkering (refueling) and cleaning of the vessel's cabins and public areas to ready them for the next round of guests.

Related: 27 cruise ship embarkation day do's and don'ts

Boarding begins roughly between 10 and 11 a.m., depending on the ship's schedule and how long it takes everyone from the last cruise to debark. Most cruise ships require all passengers to be on board no fewer than one to two hours before the scheduled departure time, which is almost always in the late afternoon or evening.

Best time to board a cruise ship

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The best time to board a cruise ship is obviously when there are few lines and short waits. The trick is knowing when that will be.

Unfortunately, it can vary from port to port and ship to ship, but I prefer arriving in the early afternoon, usually around 1 or 2 p.m.

By then, the morning rush of "me first" passengers has usually died down, and it allows enough time between your arrival at the port and "all aboard," the cutoff for when all passengers and crew must be on the vessel. (If you're someone who prefers to spend as much time as possible on board, you can elect to choose an earlier boarding time, but be warned that there could be long lines and wait times.)

Alternatively, if you have upper-tier loyalty status, you're booked in a high-end suite or you've purchased one of several perks packages (like Carnival Cruise Line 's Faster to the Fun, Royal Caribbean International 's The Key or Norwegian Cruise Line 's Priority Access), you can arrive at any time to take advantage of priority boarding or special embarkation lounge access to make your wait more comfortable. The latter often includes a separate sitting area with snacks and drinks.

There are several other tricks — like completing check-in online or via your cruise line's mobile app before you show up — that you can employ to speed up the embarkation process.

What to expect when boarding your cruise ship

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When you arrive at the terminal facility in your port of embarkation, you can expect the scene to be chaotic. Follow signs for the applicable arrival channel, whether that be parking or drop-offs via taxis, Ubers and shuttles.

Before you head inside, leave large bags with the porters, who will make sure they're safely loaded onto the ship. (Although it's not required, it's nice to give a dollar or two per bag as a tip.) You can't miss the porters and their baggage carts as they line up on the curb by the terminal.

When you enter the terminal building, you must show your ID and boarding documents and proceed through a security check. Your carry-on bags pass through a scanner, and you must walk through a metal detector. Although it's similar to the procedure at airport security, you won't have to take your shoes off or remove laptops or liquids from your bags (unless they find contraband alcohol or something else that looks suspicious).

Then, you'll proceed to the check-in desk, where an agent will help you complete the process. If you've already checked in online, the process will be faster. Exceptions are more advanced ports or cruise lines (like Royal Caribbean and Celebrity) that allow you to skip the check-in desk if you've already completed everything (check-in, onboard account setup and security photo) ahead of time using the app.

In cases where you don't receive a keycard at check-in, it will be waiting for you either at your cabin door or inside your room.

After check-in, you'll head up the gangway and onto the ship, where security will scan your card to log that you've boarded. (Each time you disembark or re-board in a port of call, you'll also have to swipe your card, so keep it with you.)

How long does it take to board a cruise ship?

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The length of time it will take from curb to gangway will vary based on several considerations, including:

  • Whether you're traveling light. If you have a carry-on only , you can proceed straight into the terminal building. If you have larger luggage, you'll have to leave it with a porter outside, which can take a few minutes.
  • How technologically advanced the cruise terminal and cruise line are. At terminals where facial recognition is used, you can board a lot faster, as is the case for cruise lines that allow check-in and the setting up of onboard accounts via mobile app before the day you board. Technology allows passengers to skip traditional check-in methods, which usually involve waiting in line to speak with someone at the check-in desk.
  • Whether you have priority boarding. If you're in the upper echelons of the line's loyalty program, purchased a package that includes priority embarkation or you're staying in a high-end suite, you'll have the privilege of boarding before most of your fellow cruisers, and the process will be expedited with dedicated lines and lounges.
  • Whether passengers adhere to their assigned boarding times. The goal is to stagger the number of people arriving at any given time so it's more comfortable and streamlined for everyone involved. If people disregard their time, it can cause bottlenecks and slow down the boarding process.
  • How crowded it is when you arrive. If there are lines for passenger parking, drop-off or check-in, it will take longer for you to make your way on board.
  • How prepared everyone is. If travelers aren't organized and spend extra time rifling through their bags for their cruise tickets, passports and other items necessary for verification, it affects the flow of traffic at the terminal during check-in. This also applies to passengers who pack contraband in their bags, thereby holding up the security line.

Bottom line

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It's a good idea to show up in your city of embarkation the day before your cruise if you're flying in. Ships usually start boarding shortly after the final passenger has disembarked from the previous sailing, usually between 10 and 11 a.m. Adhering to your assigned embarkation time will help to keep the boarding process running smoothly. (When choosing a time, aim for something in the afternoon, after the morning rush has died down.)

To ensure the shortest wait possible, make sure to check in and set up your onboard account online or using your cruise line's mobile app ahead of time. Also, have your ID and other boarding documents handy, and don't pack anything in your luggage that could cause you to be flagged at security.

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Help Center

How can we help you.

star cruise boarding time

Preparing for Your Cruise – Frequently Asked Questions

On the day our cruise begins, when will we be able to board the ship?

For a carefree boarding process, we strongly recommend that Guests complete their Online Check-In ahead of time and arrive during their designated Port Arrival Time. Guests who did not have an opportunity to complete their Online Check-In in advance or do not have a Port Arrival Time should plan to arrive after 2:00 PM. During your designated Port Arrival Time, representatives will verify your citizenship documentation and complete your check in. Guests will then be called by Boarding Groups to embark the ship. Please note that Boarding Group times may vary from Port Arrival Times. Guests who arrive prior to their Port Arrival Time will be asked to wait to enter the cruise terminal until their scheduled time. Be aware that, depending on location, there is no or limited seating or shelter from weather conditions outside the terminal.

Please note: Plan your arrival to ensure you will be able to complete your registration and board the ship prior to the Guest Onboard Time listed on your confirmation. Guests arriving after that time may be refused boarding.

Review a list of what to pack for your cruise .

Did you find this answer helpful?

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When can I check-in for my Royal Caribbean cruise?

PLEASE NOTE :  We are hard at work uplifting our cruises for the health and safety of our guests, crew, and the communities in which we operate. We are guided by the recommendations of our Healthy Sail Panel and the requirements of countries where we sail. For guests of scheduled sailings, we will provide clear communication about what you need to know for our cruises in advance of your sail date,  including check in dates , health and safety information, app notifications and all of the activities available throughout your cruise.  Our cruise check-in window opens closer to your sailing date, which differs from our traditional check-in timeline.

When it’s time to check in, we recommend you use the Royal Caribbean app to check in all guests on your reservation. The app provides a quick and easy check-in process so you can start your vacation sooner. Updates include:

  • Your arrival time at the terminal - a scheduled arrival time at the terminal on your sail date
  • The required Health Questionnaire – only available in advance in the app
  • Our reimagined Safety Briefing - Simply tap the Safety icon on the homepage to launch the Safety Briefing, whether you’re in the terminal or you’ve just stepped onboard, to complete the first steps of the Safety Briefing before heading to your assigned Assembly Station. Remember all guests must complete the Safety Briefing before the ship can sail.
  • Extended app check in window - Check in using the app until 8am the morning of your sailing

As before, guests may also check in using our website up to 48 hours before sailing. Guests must complete check in, however, using the app or at the terminal. We highly recommend completing check in using the app for the easiest, fastest, and complete check-in experience.

Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. 

When you Check-In at the terminal, show your SetSail Pass in the app to the terminal agent to scan and complete the check-in process.

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SUPERSTAR VIRGO: Cruise Guide for First-Timers (What to Expect)

SUPERSTAR VIRGO: Cruise Guide for First-Timers (What to Expect)

By continuing to read this article, you agree to double check with the authorities or other concerned entities for the latest updates.

WHAT'S COVERED IN THIS GUIDE?

Packing & Pre-Trip Preparations

star cruise boarding time

  • First things first, travel documents. If you’re joining the Manila-Laoag-Kaohsiung-Hong Kong cruise, no visas needed. You only need to bring your passport and a photocopy of its bio page.
  • It’s a cruise so it wouldn’t hurt to dress up and achieve your #OOTD goals. We packed at least 2 sets of garments a day: one set of light clothes for touring, and another for the evening shows. Why two sets? It’s pretty cool inside the ship, but things change as soon as you get out of it. In our case, it’s the middle of April! Onboard, I’m clad in shorts and a t-shirt with a polo on top of it. But as soon as we go outside, I had to remove the polo because it would get too hot especially on Ilocos and Kaohsiung stops. Hong Kong was a different story. It rained so hard for a brief moment. Takeaway: check the weather in every stop and prepare accordingly.
  • The rooms are also equipped with slip-on sandals, bath robes, and toiletries. You will also be provided a see-through plastic pouch wherein you can put your passport and access card (which I will explain later).
  • Remember: Each passenger is allowed only one piece of check-in luggage free-of-charge. Anything more will incur additional fees.
  • For the Manila season, the default currency is the Hong Kong Dollar (HKD).

star cruise boarding time

  • In many ways, the process is similar to that at the airport. You still need valid travel documents, check in your baggage, and pass through an immigration inspection and security checks before boarding.
  • You will be given a mag card (access card). DO NOT LOSE IT. It’s the most important item as soon as you step into the ship. It serves as your keycard to your cabin and credit card when purchasing something or dining at specialty restaurants. You will also need this when disembarking to explore the ports and when returning to the ship.
  • You will need to surrender your passport upon boarding. You’ll have it back after the journey.

Safety Drill

As soon as everyone is settled, there will be a safety drill that you are required to participate in. It is extremely important that you are familiar with the ship’s geography and the directions you need to take in case of an emergency.

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In Manila, the drill happens right before sunset, so as soon as it’s over, head straight to Deck 12 to have a better view. We’ve been to a lot of places around the world, but Manila offers some of the most spectacular sunsets.

Do it at every stop. Nothing is more relaxing that just watching the sun call it a day.

3 Inclusive Restaurants

“Inclusive,” meaning you can dine here free-of-charge. It’s part of what you paid for. Onboard the Virgo, there are three inclusive dining options:

  • Mediterranean Buffet . The most popular, located on Deck 12, just behind the Parthenon Pool. Serves breakfast, morning tea, lunch, afternoon tea, dinner, and supper. No reservations needed.
  • Genting Palace . Western and Chinese cuisines. Serves breakfast, lunch, and dinner. This is also where the Gala Dinner takes place. Although it is inclusive, reservation is required.
  • The Pavilion Room . Family-style restaurant. In my opinion, of the three, this is the best. Serves breakfast, lunch, and dinner. Reservations required.

Both Genting Palace and the Pavilion offer full-course meals (appetizer, soup, main course, dessert). Drinks will be charged to your room.

star cruise boarding time

Aside from these, there are specialty dining options! There’s the Taj offering Indian favorites, and Samurai serving delectable Japanese cuisine. Samurai have us our best gastronomic experience onboard. From the salmon and yellowtail (hamachi) sashimi as appetizer to teppanyaki as main course and matcha ice cream as dessert, that meal was scrumptious from start to finish.

Shore Excursions (Shorex)

This is the part where you can get off the ship and explore the city where it is docked.

In our case, it has three stops: Laoag, Kaohsiung, and Hong Kong. At every stop, they offer various pre-arranged tours called Shorex (shore excursions). For example, in Laoag, you have a choice among Laoag City Tour, Paoay Sand Dunes, Vigan Heritage Tour, and a couple more.

Other routes will have their own shorex offers, of course.

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You can book a pre-arranged tour or do it on your own (DIY). It’s completely up to you.

  • If you book a shorex , you will be joining the rest of the cruise passengers who booked that tour. The great thing about it is that you have everything taken care of for you. You will have a tour guide and a few members of the crew will join the group. They will make sure you’re back at the port in time for sailing. Meals are also often included.
  • If you pull a DIY , you have complete control of your time and it’s going to be cheaper. However, make sure you’re back by the prescribed time because the ship will NOT wait for you.

Either way, you will be given a small sheet of paper upon disembarkation. READ IT, UNDERSTAND IT, KEEP IT. It will tell you what time you have to be back. It changes per stop. The boarding deadline in Taiwan is different from that in Hong Kong.

Room and Amenities

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There are four types of accommodations onboard, from the cheapest to the fanciest: Inside Room, Ocean View Room, Balcony Room, and Suite. On our first time, we stayed in an Inside Room; this time in a Balcony Room. In both occasions, the room was always regularly maintained, with multiple cleanups within the day. Complimentary bottles of water also replenish every day.

If you have enough budget for an Inside Room, go for it. Don’t drop the idea of cruising just because you can’t afford the best rooms. In my experience, we spent most of our time outside the room — going on shore excursions, pigging out at the restaurants, and exploring other amenities.

Speaking of amenities, here are some that you can enjoy for FREE:

  • Gym . We packed gym clothes but we failed to use them because we would already average 15,000 steps per day just by joining the shore excursions.
  • Pool . Located on Deck 12.
  • Casino . In case you’re interested. Deck 7.

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There’s also Duty Free shops on Decks 7 and 8, and a small store selling chips, chocolates, and biscuits (including Filipino products) on Deck 12 just next to the bar.

Spend your evenings watching a show at the Lido Theater. Some of these performances can be enjoyed for free, while others incur additional charges, including the for-adults-only show.

Gala Night and Dinner

Happens on the fifth night. It’s an event that begins with a cocktail party at the Grand Piazza on Deck 7, where the captain introduces the senior members of the crew. There are also musical performances. Overflowing wine! Loved it!

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At around 6pm, enjoy a full-course dinner at the Genting Palace as a pianist serenades you with the endless ocean in the background.

If you intend to join this, make sure you’re dressed for the occasion. Dress Code: Elegant Casual. No shorts and no open toed footwear. For guys, prepare a collared shirt or blazer.

We know how important it is to you so we created a separate section for it.

Every passenger is given 1-hour complimentary internet access. If you need more, you’re gonna have to purchase a plan.

  • 24 hrs: HKS 116
  • 24 hrs (Social plan): HKD 54
  • Whole Cruise: HKD 505

Remember: you’re in the middle of the ocean, sharing the connection with the rest of the ship, so don’t expect lightning speeds, but it’s good enough for browsing, checking emails, social media, and even watching YouTube videos.

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What we love the most about the Superstar Virgo is that it feels like home because of the staff. There are a lot of Filipinos working onboard: from the reception to the restaurants to the room services. I’m pretty sure there are more in the non-guest-facing departments, too. And it’s always wonderful to get to talk with them. They are proud of their work!

The rest of the crew is warm, friendly, and always willing to help. You don’t even need to ask for assistance. If they see you looking like you need something (info, direction, whatever), they will be the first to approach you with a smile.

Checking Out

  • On the day before you arrive in Manila, you will be requested to proceed to Deck 12 for a health check. You will just be filling out a form and pass by a thermal imager.
  • Pack your stuff before hitting the sack on your last night because they will collect your check-in baggage early in the morning of your last day. You can leave the bag or suitcase outside your door and someone will pick it up.
  • Don’t forget to settle the bill before disembarking. Know that a gratuity of HKD110 PER NIGHT is charged to every guest (except infants below 2yo). HKD120 per guest staying in a suite.

I believe I’ve covered everything! Overall, it was a fantastic experience. Vins and I were kind of bummed that the Manila season would only last until May 28 because we wanted to do it again with our parents! Here’s hoping they’d return to the Philippines next year!

2️⃣0️⃣1️⃣7️⃣ • 5️⃣ • 3️⃣0️⃣

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guest

We will be going this Monday. Availed the Seniors Sale which is a good price, I think. I just don’t like the fine print on the 100HKD fee. I’m thinking of passing up on the final Gala night, as I don’t plan on bringing along shoes and formal wear.. still thinking if we should check it out..

yoshke

Doesn’t need to be formal. Just make sure your shirt has collar. And closed shoes. :D The food is somewhat similar to the usual Genting Palace menu though. :) I was just there for the free wine. Haha

Iris Rivera

How about for women? Can’t we wear elegant open toed sandals? Thanks. Great article, by the way, very helpful!

Yosh Dimen

Hi! I messaged my contact sa StarCruises and yep, okay lang daw. :)

trackback

[…] For further reading check out this very informative blogpost by The Poor Traveler: SuperStar Virgo in Manila: Cruise Guide (What to Expect) […]

Hansua

Hi, kindly share the exact ports where you docked in Ilocos Norte, Taiwan and Hongkong. Thank you :)

Sasu Consulting

Thank you so much for the detailed (and helpful) information!

Lem D

Do you have a package rate for 5 people? One of the 5 would be a senior citizen, is there a special rate for senior citizens?

Hi! Please visit Star Cruises website for the latest promos. Also, they’re not doing the Kaohsiung-HongKong route this year. They’re doing Keelung-Okinawa. :)

ZEITEH AINAH DE ARCE

hi maam can we chat on facebook? about the package of the cruise. add me ZEITEH AINAH DE ARCE

Mary

Is there a weight limit for the checked in luggage? How about hand carry luggage is it the same as in an airplane?thanks

virgie alano

hi! nice article and very helpful. i have the same question, do they have specific weight and measurement on the luggage? will it matter if a passenger brings in a small or big luggage as long as it’s 1 pc or is there a specified weight on the luggage to be taken in for free?

Hi Virgie, there was no indicated weight limit for our trip. Only the number of luggage. However, things might have changed this year, so let me get back to you on this. I’ll ask someone from Star Cruises. :)

Jayne

Thanks for the infos. Will be cruising for the first time with the parentals. And were excited. Your blog is so helpful. Thanks again

No problem! Enjoy the cruise! :)

Kristine Jimenez

Hi, did you ever find the rates for wifi? Thank you!

Hi Kristine, I wasn’t able to find the rates for last year’s cruise. Apparently the rates have changed for this year. It’s now:

24 hrs – hkd 116 24 hrs (Social plan) – hkd 54 Whole Cruise – hkd 505

Cielo

Hi. Do you know if they will have a cruise for July?

Hi Cielo, you can check on their website: starcruises.com :)

Archie

What time is the best time to arrive at Manila port if the boat will leave at 5pm? Is there a check in and boarding time? Thanks for the useful information!

Hi Archie, check in time is from 1pm – 3:30pm. :)

Angel

Hi! Ur blog is superrr helpful.. id like to ask Lang for the gala night, does it rally require evening gown?? We’re coming to the cruise this march Thankssss

Di naman kelangan evening gown. :)

Michelle

Hi! We’ll be traveling next month. I just want to ask how/where do we reserve seats in restaurants like Genting Palace and Pavilion? Thank you!

P.S. Does anyone know pano mode of transpo pag DIY trip sa Keelung and Ishigaki? Like malayo ba port sa city center and kung may mga taxis na near the ship?

Re Genting Palace and Pavilion, we just called the lobby/reception when we were there na.

Julia

Hi thanks for the infos. May I ask how much is the fee for the gala night? And is it buffet or fine dining? Thanks

Fine dining. If I remember correctly, included na yan sa binayaran.

Belle

Thank you for this! it makes me excited to avail there cruise. May I know what other charges I should expect that is not included in buying the ticket online? One that you mentioned is the gratuity, but I also read that there are port charges and others but doesn’t have a figure so I cannot calculate the estimated budget :)

Did you pay anything else?

In our experience, yung gratuity lang and ung wi-fi. :)

shine

Hi , This was very helpful. Regarding the gratuity, your blog says 100hkd which is much cheaper from what ive read from other blogs…. Other blogs said it was 500hkd…. Which is very expensive na… We will be travelling next month june 3 to 10. Can you help me in assuring how much really is the gratuity this year so that we can prepare…mahirap na kasi baka ma overspend kami sa pag labas namin sa hk and taiwan . Thank you so much and God bless you. Your blog really helped me naking our IT

Hi Shine, I just reached out to Star Cruises, and they said that the gratuity is now HKD 110 per night. (Last year, 100 lang.)

I think the confusion is kasi PER NIGHT ung HKD 110. So if 5 nights, that’s HKD550 for the whole trip.

We’ll update this post na rin. :)

Che

My fave travel blog site since forever! :)

For the shorex, which do you recommend, pre-arranged tour o DIY lang? We’ll be boarding this coming weekend na… :)

Thanks much!

DIY na lang, bes! Basta make sure makabalik kayo on time. :)

Minnie

This is such a very good and helpful post! :) I’m planning to treat my senior citizen parents for a trip like this but i really don’t have any idea if magkano magagastos? Would you be so kind to give me a range so alam ko kung ilan dapat ipunin ko :D and panu inaavail ung birthday promo in case? plan ko i-book sa birth month ng papa ko kase.

Thank you so much!

Hard to tell kasi ung na-experience namin ay ibang route (Taiwan-Hong Kong). Iba na yung routes ngayon.

You can do a mock booking sa Star Cruises website. On board, wala namang gastos na except ung gratuities and wifi, unless kakain kayo sa mga hindi free na restaurants.

Jamboleo

Hi. thank you for the info. it is of big help for first timers. may mga ilang questions lang ako, sana macover mo lahat. thank you in advance…

1. iba ba yun check-in luggage sa hand carry na maleta style din? kasi sa plane, usually, bukod sa check-in luggage eh allowed na magdala ng hand carry ang passenger provided na susunod sa sukat na itinalaga. or pareho lang sila? plan kasi namin na magdala ng 1 big check in luggage and 1 smaller hand carry luggage for each fam member..

2. dapat bang colored ang pa-print mo ng bio page ng passport o ok na ang clear copy na b&w?

3. halimbawa, gusto namin lagi mag dine sa genting or pavilion.. need ba magpa reserve in advance for the whole 5 nights or pa reserve na lang each morning? buffet ba sa mediterranean o set meal din like sa genting and pavilion?

4. should we still give tips (in hkd or php?) despite the gratuities?

5. even after having dined at genting or pavilion, can one still eat at mediterranean? in cases na, di maciadong nabusog or kung naging picky yung kid ko at di kinain yun food nya…

6. you mentioned, Every passenger is given 1-hour complimentary internet access… each day or for the whole stay?

7. me free maps ba na ibibigay sa ship ng mga ports na pupuntahan?

8. keri lang ba na bumalik agad sa barko pag short lang yun DIY na lakwatsa sa mga ports?

sowi kung sobrang daming tanong…ganun ka-ecited. hehe! super thank you in advance!

1. Let me get back to you on that. I’ll ask Star Cruises. Ako kasi ay isang maleta and isang backpack. Yung backpack as carry on, hinayaan naman. Di ko alam kapag maleta.

2. Oks lang B&W.

3. No idea if pwede mo ipareserve 5 straight nights. Yep, buffet sa mediterranean.

4. no need na.

5. Hmmm, not sure. Kasi when you enter a restaurant, they get your card to record that you have eaten there. Not sure if kapag nakakain ka na sa isa, pwede pa sa kabila.

6. whole stay.

7. wala sa amin.

thank you so much! hoping to bump into you in one of our travels. =)

Joey

Hi i would like to ask how did u pay for ur booking? Wla daw kasi cash payment online debit or credit card, is it safe? Thank u

It’s safe.

John

Very little info on SSVirgo here in Australia so would appreciate your help. 1. Do they offer a drinks package on 5nt ex Manila and cost? 2. Do they have set dinner times, e.g. 6pm and 8pm or is it anytime dining and how do you make reservations? 3. Would very much like to attend the Gala Dinner. How do I book for this?. Many thanks.

1. I reached out to Star Cruises and they said that special offers such as drink, tour, or shopping packages are sometimes offered onboard or via shop.starcruises.com. I wasn’t able to get the costs though.

2. You can make reservations onboard, maybe on your first day. Just visit the restaurant you want to book. Or if you booked via agency, you can course it through them too. There are at least 3-4 hour specific dining times (breakfast, lunch, afternoon tea, dinner, supper) for each restaurant. Dinner is from 6pm-9pm.

3. Upon embarking, you can go straight to the restaurant that you want to book and reserve. The gala dinner happens at all key restaurants onboard and each has its own gala dinner menu. But the best for the occasion, I think, is Genting Palace. The program happens at the Grand Piazza on Deck 7.

ces pe

just take hold of the Star Navigator…it will take you to the whole ship’s entertainment..and restaurant’s schedule…it is give in your doorstep just before retiring…enjoy the most of your stay…tour and tour around..it will get you there

no limit as to baggage if you embark or disembark in MaNILA…I mean balikan..

Is it correct that if you dine in the restaurant you cannot then go up to the buffet for a bit more? Other lines have no such restriction but I have read that you will be charged on SuperStar Virgo.

Hi John, yes, that’s true. Years ago, there was no such restriction. But when we cruised again last year, they have started swiping the card when entering a dining establishment to check if you’ve had your meal elsewhere for that dining period. The good news is, there are a lot of dining periods in a day: breakfast, lunch, afternoon tea, dinner, supper. So you just have to wait a bit more and you’ll be able to enter the buffet area again.

Caleb

Hi may i know the ideal deck if we will be travelling with our 7 year-old son? What about for the senior citizens?

Hi Caleb, i think the deck hardly matters because there are several elevators naman. What’s more important if you have seniors is your distance from the elevators. For example, kami, yung room na naassign na amin was a bit far from the elevators so mahabang lakad every time we go out. According to Star Cruises, when you book with an agent, you can request for a room na closer to the elevators. :)

Christie

Do you know if there are any restrictions on bringing our own food like bread or chips, fruit? Just for snacking in our room. Thanks!

Hi Christie, okay lang daw basta hindi alcohol.

Vicencio Ang

I would like to seek your help i was booked and paid for a cruise for superstar virgo going to vietnam dec 24 -29 2018 my problem my passport is 6 months valid which is a problem i really dont know what happened on the process and booking stage i already send a copy of my passport before booking but now im having a problem on the validity of my passport staff of star cruise should counter double check everything before booking its a hassle for me! Hotline staff investigate on the matter it should be urgently but until now no reply yet

Hi Vicencio, medyo di ko po naintindihan yung problem. Nagbook po kayo pero less than 6 months na lang ung passport validity? Saan po kayo nagbook? Online or via travel agency?

Shirley

Hi, If you missed ba iyong online shore excursion nila, will they offer on board shore excursion? Wala na kasi when I check 3 days before. Were l eaving on the 24th. Thanks

Hi Shirley, ang alam ko pwede pa ring magbook onboard, pero di ko sure. :)

Patsy

Hi, We are considering Superstar Virgo/Explorer Dream around New Zealand Dec 2019. We do not have gratuities in our country, is it compulsory on this ship? We are a “no smoking” country, can we get inside cabins that do not smell of smoke? In other revues it says ship does not cater for ‘westerners’, now wondering if we should go on the ship.

Debbie

Hi po.. First time mag-c-cruise.. Magkano po ba lahat2(pati offshore ex. Di po DIY) ng gastos po pra makaprepare kami.. Balak ko kc cruise for honeymoon.

Jade

Hello po. So you have a guude for planning a cruise ship tour around Europe? Thanks

Jocelyn belaro

How much that is cost per person?do we need to pay advance before the cruise start?

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  • Viking Ocean

Star boarding time

By Ibis , March 16 in Viking Ocean

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Cool Cruiser

For Monday’s departure we were planning to arrive in the port around 12:15 to 12:30 but just noticed our confirmation mentions 1:00 PM. How firm is that? Should we delay our arrival in Port Everglades to avoid a long wait in the terminal or will boarding actually start earlier? Thanks for any information. 

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That should read Star! 

Peregrina651

Peregrina651

1 pm is the latest time your cabin will be ready for occupancy. Nominal boarding time is 11am but Viking does not like to keep people sitting around the terminal. They will start check in as early as they can and start boarding arrivals as soon as the ship is cleared for boarding. By 12:15 the morning rush (early morning arrivals coming from the airport) should be over and unless your arrival coincides with the the arrival of a bus load of guests, you will be checked in and on board in no time.

At that point, they will be serving lunch in the World Cafe and the Pool Grill with light fare being served in the Living Room Bar and Mamsens.

  • Mar 16 Host Carolyn changed the title to Star boarding time

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CCWineLover

As noted, the time you refer to (1 PM) is NOT the time you can "board" the ship, but is the latest time your cabin will be available.  It may even be available sooner!

We always try to arrive early like 10 - 11 AM and never have many people ahead of us boarding.  Then we have time to do the safety briefing, get connected to wi-fi, get any restaurant reservations, check on which Chef's Table menus are which days, make any excursion modifications,etc  before heading to World Cafe or Pool Grill for a nice lunch!  No Stress!

We also always arrive in the port or main city a day or two or more early - both to do sightseeing and as insurance for any issues that might arise in travel.  Less stress than arriving by air on the day of departure.

Specifically regarding Ft Lauderdale - we've done that several times.  For this particular port (unlike some of the European ones we've done), the mad rush is a bit later - like afternoon.  So many passengers fly in from the East Coast leaving in the morning and arriving at the ship in the afternoon.  When we would show up at 10:30 - 11:00, there was virtually no one in the check-in lines at all.  We did hear from folks that arrive in busloads around 3 that it was a madhouse however - hour long lines (not Viking's fault, but not enough FLL port people).  So keep that in mind.  I would board as absolutely soon as you can.

Like

6 hours ago, CCWineLover said: As noted, the time you refer to (1 PM) is NOT the time you can "board" the ship, but is the latest time your cabin will be available.  It may even be available sooner! We always try to arrive early like 10 - 11 AM and never have many people ahead of us boarding.  Then we have time to do the safety briefing, get connected to wi-fi, get any restaurant reservations, check on which Chef's Table menus are which days, make any excursion modifications,etc  before heading to World Cafe or Pool Grill for a nice lunch!  No Stress!   We also always arrive in the port or main city a day or two or more early - both to do sightseeing and as insurance for any issues that might arise in travel.  Less stress than arriving by air on the day of departure.   Specifically regarding Ft Lauderdale - we've done that several times.  For this particular port (unlike some of the European ones we've done), the mad rush is a bit later - like afternoon.  So many passengers fly in from the East Coast leaving in the morning and arriving at the ship in the afternoon.  When we would show up at 10:30 - 11:00, there was virtually no one in the check-in lines at all.  We did hear from folks that arrive in busloads around 3 that it was a madhouse however - hour long lines (not Viking's fault, but not enough FLL port people).  So keep that in mind.  I would board as absolutely soon as you can.

We're 2 of said East Coast -- Philly pax -- with an 11am same day flight.  Arr. 2pm.  Hope all goes well ! And Pool Grill stays open.

We are already on board, I’ll try and keep a burger from the pool grill for you 😁

 Many thanks for the helpful responses. As we are local, we can keep our plan to arrive around 12:15 without worries of flight delays. Does any one know if this cruise is fully booked? Thanks again!

On 3/16/2024 at 11:58 PM, Ibis said:  Many thanks for the helpful responses. As we are local, we can keep our plan to arrive around 12:15 without worries of flight delays. Does any one know if this cruise is fully booked? Thanks again!

The last time I looked,  there was one cabin available. 

Baron Barracuda

We arrived at LA pier last November at 10am.  Star didn't begin boarding until 11am.  At that point there were probably 50 passengers queued up.

6 minutes ago, Baron Barracuda said: We arrived at LA pier last November at 10am.  Star didn't begin boarding until 11am.  At that point there were probably 50 passengers queued up.

Probably due to all the midwest and East coast passengers who had flown in early that morning!  And got transferred to the ship - just to wait.  Doesn't seem to happen like that at FLL.  We boarded between 10 and 10:30 at FLL all 3 times embarking there.

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star cruise boarding time

general information

General information, click on a topic below to be taken to that section.

About Windstar Airline Delays Alcohol On Board Policy Baggage Policy Baggage Tags Beverage Packages Boarding Procedure Bon Voyage Gifts Cancellation Policy Cell Phone Service Children Communications At Sea Cruise Extensions Cruise Fares Customs Registration and Duty-Free Allowance/Import Restrictions Departure Tax Deposit and Final Payment Requirements Dining With Windstar Disembarkation Procedures Fares, Non-Discountable Amount, Taxes and Surcharges Food Allergies and Special Dietary Needs Guests With Disabilities Hotel Service Charge Immunization Late Booking Policy Luggage Forwarding Service Medical Facilities, Infants And Pregnancy Policy Packing Advice Passengers Under 21 Passport and Visa Information Pricing Errors & Booking Errors Pets Prohibited Items Reconfirming Airline Reservations Refund Policy and Instructions Services On Board Smoking Policy Ships Positioning in Ports Sports and Activities Transfers/Pre- & Post- Cruise Services Travel Protection Plan Value Added Tax Wet Landings

About Windstar

Casually Elegant - Windstar's 180 degress from ordinary cruise experience breeds relaxation. Our casually elegant design is comprised of three elements: the ship design, combined with a Luxury As You Like It® onboard environment, and our pampering without pretense attitude. The Ship Design - Each ship, whether it has graceful, billowing sails or is a sleek and sexy all-suite motor ship will give you the small ship advantage, designed to be functional and comfortable. There are public and private places. Lots of light and air, ocean views everywhere. Simple and superb – beautifully appointed staterooms and suites. An inviting layout, easy to get around. The natural fabrics and rich woods are impeccably maintained. These relaxed and stylish ships are large enough to pamper and entertain you, yet small enough to tuck into delightful tiny harbors and hidden coves others can’t reach, just like your own private yacht. The Environment - Unregimented. Unstructured. Giving you the freedom to choose to have all the privacy you want, or to be pampered. Design your experience to be as inclusive – or not – as you want. You have the flexibility to include flights, hotel (pre/post cruise), shore excursions, beverage packages, and other onboard amenities to your cruise. Service that is attentive when you need it to be. A warm, smiling crew who get to know what you like. The Bridge is almost always open for your visit. There are many activities at hand, but they are never imposed. The Dress Code - from 7 am - 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts. In the evening - after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men - nice slacks, polo shirts, button down shirts, shoes other than athlectic shoes. Designer denim jeans without rips or holes or are multi-colores are also acceptable. Sport coats are optional. Ties are not needed. For women - nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-colored or having holes. Blazers are optional. No assigned seating in Amphora or Veranda restaurants. And what can be more casual than merely signing for onboard purchases? You will feel like this is your ship, your personal yacht. The environment inspires the attitude. Reservations are required for Candles and can be made on board. The Attitude - Casually Elegant is an attitude, brought about by a luxurious ship design and an environment of freedom ... allowing you to relax and enjoy your vacation exactly as you would like to. The attitude is found in our crew too. They are efficient in an unassuming, relaxed way. They are respectful of our guests, pampering without pretense. Flexible. Approachable. And experienced in knowing people and the role service plays in the enjoyment of your vacation. The Luxury As You Like It attitude of a Windstar ship is also reflected in the way our guests dress: Imaginative, yet relaxed. Stylish, yet comfortable. Just as you would dress at an elegant resort. Clothes that are light and cool, made of natural fabrics like cotton, silk, and linen, are most appropriate. For women's daytime wear, we suggest walking shorts, skirts, sarongs, lightweight tops and cover-ups; for evening wear, sun dresses, pants, and informal cocktail attire. Men's daytime wear: walking/ Bermuda shorts, polo shirts, khaki pants; in the evening, lightweight trousers and short-sleeved dress/polo shirts. No suits or ties. And no shorts, flip-flops, ripped or torn jeans, hats or t-shirts in Amphora or Candles during the evening. If your cruise takes you to Monte Carlo, please note that casinos there require men to wear both a tie and a jacket.

Airline Delays

If you believe a delay will cause you to arrive in the port of embarkation less than 2 hours before the ship's scheduled departure, call us at 800-338-4962. Representatives are available 9:00 a.m. to 9:00 p.m. Eastern Time Monday through Friday, Saturday, 9:00 a.m. to 7:30 p.m. Eastern Time and Sunday, 10:00 a.m. to 6:30 p.m. Eastern Time. Outside of these hours and during holidays, call 206-733-2991 (emergency use only).

Alcohol On Board Policy

Passengers are allowed to bring aboard two (2) bottles of wine or champagne (750ml) per cabin for their enjoyment on board for a 7-day Cruise or three (3) bottles for an 8-day (or longer) Cruise. Passengers may consume these permitted outside beverages in public areas on the ship, but a small corkage fee (approximately US$15 + 18% gratuity) will be applied to the Passenger’s onboard account. All additional outside alcohol (meaning wine, beer and/or hard alcohol) including alcohol purchased at ports of call along the Cruise route, will be kept by the ship’s staff and delivered to the Passenger’s cabin the last evening of the Cruise.

Baggage Policy; Prohibited Items

Windstar will carry as baggage only your personal effects consisting of wearing apparel, toilet articles and similar items for your wearing, comfort or convenience during the Cruise and not belonging to or intended for use by any other person or for sale. Radioactive materials, controlled substances (other than lawfully obtained prescription drugs), firearms, ammunition, weapons, fireworks, aerial drones, clothing irons, and illicit or hazardous materials are strictly prohibited. Passengers are allowed to bring aboard two (2) bottles of wine or champagne (750ml) per cabin for their enjoyment onboard for a 7-day Cruise or three (3) bottles for an 8-day (or longer) Cruise. Passengers may consume these permitted outside beverages in public areas on the ship, but a small corkage fee (approximately US$15 + 18% gratuity) will be applied to the Passenger’s onboard account. All additional outside alcohol (meaning wine, beer and/or hard alcohol) including alcohol purchased at ports of call along the Cruise route, will be kept by the ship’s staff and delivered to the Passenger’s cabin the last evening of the Cruise.For loading and unloading the ship and other means of transportation, all baggage must be tendered for carriage in securely constructed and locked suitcases or trunks. All baggage must be able to be safely stowed in your cabin on the ship. The only animals permitted to accompany you are recognized service dogs for passengers with disabilities; you are responsible for complying with governmental health, documentation and other requirements as to recognized service dogs. Windstar does not assume any liability for any loss of or damage to or delay of perishable items, medicine, liquor, cash, credit or debit cards, passports, travel documents, jewelry, gold, silver, or similar valuables, securities, financial instruments or other valuable business documents, computers, cellular telephones, laptops or tablet computers, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotapes, computer discs, audio discs, tapes or CDs. These items should not be left lying about the ship or your stateroom or suite, nor should they be left unattended on other vessels, on vehicles or in hotels, nor placed in luggage other than a bag that you carry with you. In addition, Windstar will not assume any liability for any loss of or damage to carry-on baggage left unattended on the ship or on other modes of transportation or in hotels. Windstar ships provide stateroom or suite safes at no extra charge. Certain hotels may also provide similar facilities. Your use of stateroom or suite safes or similar facilities will not increase Windstar's liability, as described here. Windstar cannot be responsible for any loss or damage that occurs before baggage comes into Windstar's actual custody when you begin your travel with us or after baggage leaves Windstar's actual custody at the end of your travel with us. In particular, please note that we assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. If Windstar is liable for loss of, damage to, or delay of your property, the amount of Windstar's liability will not exceed US$100 (US$600 for guests who have purchased the Cancellation Protection Plan) unless you have specified to Windstar in writing the true value of your property and paid to Windstar before departure 1% of the value in excess of US$100 or US$600, as applicable. In that event, Windstar's liability will be limited to the amount so specified.

Baggage Tags

All checked luggage must be tagged with your name, address and phone number. Also attach a baggage tag to each piece of luggage, including carry-on bags, and mark your name and stateroom or suite number clearly.

Beverage Packages

While non-alcoholic beverages are complimentary, you may enjoy a pre-dinner cocktail under the setting sun or a champagne toast at the evening Sail Away with our beverage packages for wine, beer, cocktails and more. Zero-proof cocktails are also included with our Captain's Exclusive and All-In packages. Find the perfect wine pairing with your meal and then end the night sipping scotch as you contemplate the stars. Topmast Discoveries Beer & Wine Package - $55 per person per day An extensive package of diverse and intriguing wines from traditional European winegrowing terroirs to New World regions. Includes domestic and imported beer and 33 varieties of wine by the glass. Captain's Exclusive Beverage Package - $65 per person per day The ultimate beverage package and the perfect way to try new drinks for a bit of added adventure. Includes all domestic and imported beers and 33 varieties of wine/sparkling/champagne by the glass PLUS cordials, liqueurs, apertifs, cocktails and even mini bar items. (Cocktails based on house & select brands) The All-In Package - From $89 per person per day. Have it all by making it an all-inclusive voyage with Wi-Fi, unlimited beer, wine & cocktails, and gratuities, including the 18% beverage service charge. A convenient bundle that saves time and money, pays most of your expenses upfront and avoids the European VA Tax when pre-purchased. The All-In Package is sold per person and must be purchased up to 5 days prior to departure at $89. On board the All-In Package can be purchased for $99. The Topmast, Captain’s Exclusive, and All-In Packages are sold per person and must be purchased in advance or during the first 2 days of your cruise and for the full duration of the cruise. Prices for the Topmast and Captain’s Exclusive Packages do not include the standard 18% beverage service charge. Package prices are inclusive of applicable taxes. The minimum drinking age aboard Windstar Cruises is 21 years old.

Boarding Procedure

Embarkation time is 1:00 p.m. All guests should be on board no later than 1 hour before departure. Passports are collected upon embarkation and held safely by the Purser's Office until the end of the cruise. You will be issued a receipt for your passport and a card key for access to your stateroom/suite and access on and off the ship. TRANSFERS Windstar Cruises Air/Hotel Packages: If you have booked your air or hotel accommodations through Windstar Cruises, transfers are NOT included and have to be purchased separately. Services for Windstar cruise-only guests (individuals who do not purchase air transportation or cruise extensions from Windstar) begin with embarkation at the noted time in your cruise documents. Any transfers, meals, and dayroom accommodations required prior to this time are the responsibility of the traveler. Please make a note of this, as many international flights arrive several hours prior to the scheduled embarkation time. Windstar Cruises Air/Hotel Packages: Purchasing Transfers: Guests may purchase transfers between airport and pier, between Windstar Cruises designated pre- / post-hotels and pier, and between airport and designated pre-/post-hotels if it is within standard Windstar Cruises Services. Temporary Terminations: If guests have chosen to stay at a non-Windstar Cruises hotel, guests will not be able to purchase transfers. Transfers are NOT available for purchase for guests choosing to deviate from standard Windstar Cruises services. If there is a “temporary termination” (e.g., guests who have Windstar Cruises Major City Airport but have chosen to stay in a non-Windstar Cruises hotel or guests who arrive early and choose to stay at a non-Windstar Cruises hotel), no transfers will be available for purchase. Services for Windstar cruise-only guests: Services for individuals who do not purchase air transportation or cruise extensions from Windstar begin with embarkation at the noted time in your cruise documents. Any transfers, meals and dayroom accommodations required prior to this time are the responsibility of the travelers. Please make a note of this, as many international flights arrive several hours prior to the scheduled embarkation time. Guests may purchase a transfer from local airport to ship for day of sailing and from ship to local airport for day of disembarkation directly through Windstar Cruises Vacation Planners at 1-800-258-7245. Major City Air guests flying on dates other than the date of (dis) embarkation must arrange their own transfers unless the reason for the different date is because of the purchase of a cruise extension from Windstar Cruises. Transfers for these guests will be arranged between airport, hotel, and pier, as appropriate, so long as the transfer dates coincide with the dates of the services purchased from Windstar Cruises.

Bon Voyage Gifts

Friends and/or family may wish to send a Bon Voyage gift directly to your stateroom or suite. They should include your stateroom or suite number, the name of your ship and the sailing date. To order a Bon Voyage gift, friends and family may contact Windstar Vacation Planners at 1-800-258-7245. Our Gift Order list includes a variety of alcoholic and non-alcoholic beverages, flowers, and other gifts. Orders must be prepaid and received 7 days in advance of sailing. Gift Orders may be charged to American Express®, Visa®, MasterCard® or Discover Card®. Depending on the country of embarkation, flowers may not be available 1 to 2 weeks prior to sailing. Check out the gift order form below. For more information or to place a gift order directly, please call us at 1-800-258-7245 or write Windstar Cruises Guest Services, 8400 NW 36th St. Suite 520, Miami, FL U.S.A. 33166.

Cancellation Policy

Each booking cancelled before 121 days prior to travel will be subject to a $50 per person cancellation fee. A full refund (except for the amounts paid for air being non-refundable, Travel Protection, and the $50 per person fee) will be made for written cancellations received by Windstar Cruises at least 121 days prior to the date on which you are to commence travel by any mode of transportation booked through Windstar Cruises (sea or land, air travel is non-refundable once purchased). Guests who cancel after that date for any reason, including medical or family reasons, are subject to the following cancellation schedule: 120 - 90 days before commencing travel, 15% of gross fare 89 - 60 days before commencing travel, 35% of gross fare 59 - 30 days before commencing travel, 50% of gross fare 29 - 0 days before commencing travel, 100% of gross fare. Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Windstar’s losses in the event of a cancellation would be very difficult if not impossible to determine, and the cancellation fees above are a fair and reasonable estimate of Windstar’s losses. Windstar can only be responsible for refunding amounts actually received by Windstar. Travel agencies may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests. Unless required by law, Windstar Contracts are non-transferable. Name changes and departure date changes are considered reservation cancellations /re-bookings and are subject to cancellation fees. Changes require the prior approval of Windstar and may not always be possible. Guests who purchased an Optional Travel Protection Plan must submit a claim through the plan administrator to receive refund or credit of cancellation fees if available under the terms, conditions, and exclusions of the plan. STANDARD SHORE EXCURSION CANCELLATION POLICY Rates and descriptions are current as of the printing date. Prices are subject to change without notice and descriptions may vary from the actual tour provided. If you cancel your tour reservation after the booking deadline stated in the Shore Excursion Booking Form on board, a 100% cancellation fee will apply since transportation and services will have already been arranged. “BEYOND ORDINARY” SHORE EXCURSION CANCELLATION POLICY Due to the uniqueness of these tours, bookings are non-refundable once confirmed unless otherwise noted in the Windstar Cruises Tour Description. Guests that opt into Windstar Cruises' Optional Travel Protection Plan must pay to insure Beyond Ordinary shore excursions.

Cell Phone Service

Cellular at Sea for mobile phone service at sea. Many wireless carriers are now offering affordable, convenient and accessible cruise plans so you can receive calls and texts from your mobile number any- where on the yacht while at sea where your shore service is not available. Once the yacht reaches 12 nautical miles from land (about an hour after departure from the pier) Cellular at Sea service is available and your phone will say “Cellular at Sea” or “901” to indicate service is on. In addition to cruise plans, pay-per-minute, text or data sessions are also available. Cellular at Sea data speeds support web browsing, social media / chat apps and checking e-mail. Actual data speed can vary depending on which network technology (3G or 4G LTE) your wireless carrier supports, the network onboard the vessel and satellite connectivity. Due to the speed of transmission, video streaming is not an option. This service needs to be added prior to boarding the yacht. Please contact your wireless carrier for your specific rates.

In order to maintain Windstar's atmosphere of casual elegance and intimate retreat, we ask guests to consider the following cell phone courtesy guidelines.

Cell phone service is intended primarily for guests' use in the privacy of their own stateroom or suite. Talking on cell phones is discouraged in public areas such as dining areas or lounges and guests are asked to set their phone's ringer on vibrate when in public areas.

Windstar Cruises is unable to accommodate children under eight (8) years of age. All Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Parents, guardians, and chaperones are responsible for overseeing the onboard conduct of minors. Alcoholic beverages will not be served to guests under age 21.

For family groups booking multiple staterooms, the minimum age for at least one person in each stateroom is 18 years of age, provided they are traveling with a parent, guardian or chaperone.

Communications At Sea

EMAIL Windstar Cruises offers full internet capabilities, depending on course and position of the ship, as well as wireless internet service on all ships. Wi-Fi access is possible in most public areas, staterooms, and suites. POSTAL MAIL You can receive mail while on board, but guests are discouraged from relying on postal mail.. Please call a Vacation Planner at 1-800-258-7245 for information on shipping options and lead times to ensure your mail arrives in time for your visit to a given port of call. Phone & Fax Communications Guests on board may make phone calls from their stateroom or suite at a cost of $7.95 per minute. Emergency Phone Numbers: During regular business hours please call 1-800-258-7245 or 206-733-2704 (9:00 am to 9:00 pm Monday through Friday; 9:00 am to 7:30 pm Saturday; 10:00 am to 6:30 pm Eastern Time). Outside of these hours and during holidays, call 206-733-2991 (This number is for emergency use only; please do not call unless you are experiencing an emergency of an urgent nature). INTERNET ACCESS As part of our onboard service we offer internet access on our ships. We recently modified our internet usage packages from minutes to the amount of data used. How does internet access at home differ from access at sea? As with all ship communications, the internet service is operated through satellites. While you are most likely used to a fast internet connection at home, in hotels or other local Wi-Fi spots, internet at sea can be slow, and at times, disruptive. The only option available is satellite connection, which is costly and limits the amount of data used. The connection is also influenced by weather, the movement of the ship, and in the case of our sailing ships, blockage from our sails passing in front of the satellite dish. It is not recommended for downloading movies or large files due to system speed. In some areas the service can be interrupted by weather or the ship's position. We recommend that guests use the service only for emails or small files. Why did the Internet Usage Plan change from minutes to megabytes? Windstar modified the Internet Usage Plan in order to provide guests with the ability to access the same number of sites and/or read the same number of emails, regardless of connection speed. The previous plan was based on the number of minutes the guest was accessing the internet, regardless of connection speed. At times, factors like bad weather, ship speed, overcast conditions, all contributed to slow and/or disrupted connections. What is a megabyte (MB)? Any file, whether it’s a spreadsheet, word document, or email, takes up electronic storage space, otherwise known as bytes. The larger the file, the greater the number of bytes. The standard increment of measurement is bytes, kilobytes (1000 bytes), megabytes (1,000,000 bytes) and gigabytes (1,000,000,000, bytes). As a frame of reference, an 80-word email is around 10 kilobytes, while a typical web page is approximately 1 megabyte. What type of Internet Usage Plans are available? The Email Plan $60 This plan gives you 200 MB of data to use during your cruise. This plan is recommended for people who will be checking email and doing very limited browsing. The estimated minutes range from 15 to 60. The Surfing Plan $120 This plan gives you 500 MB of data to use for additional browsing and small file transfers (such as posting pictures to a social media site). The estimated minutes range from 90 to 360 (approximately 5 hours). The Ultimate Plan - Unlimited Internet Package -7 Day Cost $245 -8 Day Cost $280 -9 Day Cost $315 -10 Day Cost $350 -11 Day Cost $385 -14 Day Cost $490 -15 Day Cost $525 This plan gives you unlimited internet access. You have no worries about how much time you spend on the internet. How can I get internet access on board? Guests can purchase Internet Usage Plans prior to their cruise through a Vacation Planner or on board at Reception. These plans can be used on personal laptops or smart devises that are Wi-Fi enabled. * Please Note: All packages only allow for one device at a time to be connected to the internet. Please contact a Vacation Planner if you have questions.

Cruise Extensions

Extend your Windstar experience on land at a hotel that reflects our own high standards of elegance, luxury, and pampering service. The Windstar Hotel Collection includes renowned hotels that are conveniently located near the best restaurants, cultural centers, and local attractions. More information can be found in the Already Booked section of this website or by contacting a Windstar Vacation Planner at 1-800-258-7245.

Cruise Prices

Your cruise price includes ocean transportation, stateroom or suite accommodations,and all meals and entertainment on board the ship. Not included, however, are items of a personal nature, such as alcoholic beverages, laundry, transfers prior to or after cruise (dis)embarkation, or optional programs or activities. You’ll also be charged separately for shore excursions, and additional conveniences or conveyances not specified in the itinerary. All rates shown are per guest based on double occupancy. Cruise prices are published in U.S. dollars.

Customs Registration and Duty-Free Allowance / Import Restrictions

Upon your return to the U.S., you must declare all merchandise purchased outside of the U.S., including items purchased in duty-free shops on board the ship or ashore. Items mailed to the U.S. are not included. These will be assessed upon arrival. Each U.S. resident is usually allowed a duty-free exemption of US$800 per guest; it may be more or less depending on your itinerary and recent travel outside the country. An additional US$1,000-worth of articles may be brought in and taxed at a reduced flat-duty rate. After an absence of 7 days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. These figures are based on information given at the time of publication; regulations and dollar amounts may change. All guests should check with their local Customs agencies in their home country for allowances information before departure. In order to avoid problems when reentering the United States, we strongly recommend that U.S. residents register their valuables with U.S. Customs before departure. You must do this at a Customs office near your home. This cannot be done at the pier prior to departure. We recommend that you register any foreign manufactured items such as cameras, lenses, jewelry, watches, binoculars, etc. with Customs prior to taking them out of the country. Otherwise, you may be required to supply proof of purchase, or to pay duty on these items upon returning to the U.S. Please pay particular attention to the import of animal by-products (such as furs, belts, and shoes). A complete list of banned imports is available from U.S. Customs. www.cbp.gov

Departure Tax

Some countries impose a departure tax on departing passengers which cannot be included on an air ticket. In most cases this is paid by each passenger upon airport check-in and may be paid in either US dollars or local currency.

Deposit and Final Payment Requirements

Immediate deposit of 15% of cruise fare, hotel, and non-discountable amounts is required within 3 days of booking to secure a reservation. Final payment is due prior to 90 days before departure date. Your documents are usually received approximately 30 days prior to departure. Travel documents, however, are only issued after final payment has been received by Windstar. Send all payments to Windstar Cruises, 8400 NW 36th St. Suite 520, Miami, FL U.S.A. 33166. Payment is also welcome by American Express®, Visa®, Discover®, or MasterCard®. For faster processing, please include your confirmation number on your check. All charges are in USD. Windstar is not liable for any currency exchange rate or foreign exchange fee imposed by the account holders' bank or credit card company. Payment of the cruise deposit and Travel Protection Plan (if applicable) constitutes a binding of the Terms & Conditions.

Dining With Windstar

BREAKFAST It is 7:30 in the morning and you awake to hear the gentle trade winds, and smell the freshly brewed Colombian coffee and buttery croissants that lure you topside to Veranda. It's breakfast alfresco, full service or buffet-style, anytime till 9:30 a.m. No need to hurry. Or if you prefer, linger over a continental breakfast served in the privacy of your stateroom or suite. Whichever is fine with us. After all, this is what the good life is all about: doing what you please, when you please. LUNCH Again, the choices are many in Veranda. Choose the sumptuous, seemingly endless buffet. Or, order from the lunch menu. Please refer to your onboard Daily Program for specific times. DINNER In the evening, we turn the spotlight to our elegant Amphora restaurant. Here, the dining room manager seats you, but where is your decision. There are no pre-assigned tables or first or second seatings. Or try the romantic candelight atmosphere of Candles. When you dine and with whom are entirely up to you. Reservations are required for Candles and can be made on board. Dinner time will be printed in the ship's daily program. If you’re dining in Amphora, Stella Bistro, or Cuadro 44 by Anthony Sasso in the evening, slacks or non-distressed jeans are appropriate, paired with collared, button-down or polo shirts, or fashion tops or blouses. Skirts with nice tops, casual dresses and sundresses are also good choices. Dress shoes, nice sandals or stylish athletic casual shoes round out your evening wardrobe. Depending on your destination you may wish to pack shorts, hats, flip flops and t-shirts, but please reserve them for your daytime activities. The cuisine is exquisite ... a unique creation of light and savory entrees using fresh native foods and tropical accents. What will it be? Pear and goat cheese salad with prosciutto? Roasted eggplant and garlic soup? Grilled ahi tuna with Asian vegetables and a ginger pink peppercorn sauce? Or perhaps a mocha and chocolate terrine with almond sauce? To all this, we add a fine selection of vintage wines. IN-ROOM DINING If you decide you'd like to dine in your stateroom or suite menus are available 24 hours a day. Breakfast menu from 6 - 11 a.m., lunch from noon - 10 p.m., dinner menu from Amphora served during their open hours and an overnight menu available 10 p.m. to 6 a.m. The Dress Code - from 7 am - 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts. In the evening - after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men - nice slacks, polo shirts, button down shirts, shoes other than athletic shoes. Designer denim jeans without rips or holes or are multi-colors are also acceptable. Sport coats are optional. Ties are not needed. For women - nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-colored or having holes. Blazers are optional. No assigned seating in Amphora or Veranda restaurants. And what can be more casual than merely signing for onboard purchases? You will feel like this is your ship, your personal yacht. The environment inspires the attitude. Reservations are required for Candles and can be made on board.

Disembarkation Procedures

You will be advised of current requirements and be given complete instructions on disembarkation procedures during your cruise. Embarking or disembarking the ship in a port other than the scheduled embarkation or disembarkation port for your itinerary is not permitted.

Fares, Non-Discountable Amount, Gratuities, Taxes, Fees, Port Expenses and Surcharges

  • Gift Shop durables, including consignment goods when sold
  • Internet – Purchase onboard
  • SPA Retail (Concessionaire – Steiner)
  • Beverages Sold Onboard – including Beverage package (Portugal & Spain)
  • Gift Shop consumables; amenities and food items
  • Laundry – Pre-purchased at time of booking and onboard sales
  • Spa Product & Services (Concessionaire - Steiner
  • Internet Package – Pre-purchased at time of booking
  • Beverages Package - Pre-purchased at time of booking

Food Allergies and Special Dietary Needs

  • 1. Mail to Windstar Vacation Planning at 8400 NW 36th St. Suite 520, Miami, FL U.S.A. 33166
  • 2. Fax to 786-685-3089
  • 3. Call 1-800-258-7245 to speak with a Vacation Planner in person
  • 4. Send an email to [email protected]

Guests With Disabilities

Windstar does not discriminate against persons on the basis of disability. We seek, to the extent feasible, to accommodate the needs of persons with disabilities. There are no elevators on Wind Star and Wind Spirit nor were the ships originally constructed to be wheelchair accessible. As a result, these ships may be unsuitable for people relying solely on wheelchairs. The other yachts are equipped with elevators, but staterooms on Wind Surf are not wheelchair accessible. Also note, there is no elevator access to board the ship. Star Pride, Star Breeze, and Star Legend have modified wheelchair accessible suites available. Certain ports require the ship to anchor; in this case guests must be ferried into port. Service Dogs are permitted onboard ships if prior arrangements have been made at time of booking. In limited situations where an individual with a disability would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we may find it necessary to ask the individual to make alternative travel arrangements. It is essential that Windstar is notified of any special medical, physical or other requirements you may have at the time of booking.

Hotel Service Charge

Our crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crew members who serve you directly, such as wait staff, beverage servers, and the stewards who service your stateroom or suite each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of our crew members are recognized and rewarded, a Hotel Service Charge of $16 per passenger per day is automatically added to each guest’s onboard account. If our service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. In addition, a 18% Beverage Service Charge is automatically added to bar charges and dining room wine purchases. These charges are paid entirely to Windstar crew members, and represent an important part of their compensation. Please note: Promotional Shipboard Credit cannot be applied towards the Hotel Service Charge.

Immunization

Immunization requirements are established by the countries you are visiting and are subject to change without notice. For this reason, we recommend that all guests check with their physician or health department to discuss the various immunization requirements and suggestions for countries on your itinerary. A list of travel destinations and their required immunizations can be found on the Centers for Disease Control and Prevention website. wwwnc.cdc.gov/travel/destinations/list

Late Booking Policy

On bookings within 45 days of departure, Windstar Cruises requires final payment before the process of requesting air or hotel space. On bookings within 14 days of departure, we are unable to make air or hotel transfers or arrangements.

Luggage Shipping Service

If you have lots of luggage and are worried about traveling with heavy suitcases and clearing customs, you may want to try our optional luggage shipping service. Your bags will be picked up from home and delivered directly aboard your ship and then sent back once you’re ready to go home. Thanks to our partnership with Luggage Forward, you just board your flight and meet your bags at your destination. Find out more about this service here

Major City Air Program

Windstar Cruises is pleased to offer air/sea packages featuring round trip economy-class airline transportation between many U.S. and Canadian cities and your cruise. Optional transfers from the airport to ship are available on sailing day and return after the cruise. To take advantage of this package, which is offered at an additional charge to your cruise fare, simply ask your travel professional to request it when you reserve your stateroom or suite. Current add-on costs are available from Windstar Cruises Vacation Planners and are subject to change. All gateways may not be available for each itinerary. Please call for a rate quote and 1-800-258-7245. Windstar Cruises will provide an airline ticket between major cities and the nearest airport to the cruise port using the carriers, routing, and structure of our choice. We reserve the right to utilize commuter and/or charter air service without prior notice. The airfares we use are based on capacity controlled, promotional, and group fares. The cost of the basic add-on quoted does not include confirmation of requests for specific carriers, routing, or en route stopovers. Air schedules are generally available approximately 60 days prior to departure. Windstar Cruises reserves the right to withdraw air/sea availability without prior notice for any product at any time.

Medical Facilities, Infants, and Pregnancy Policy

A doctor and limited medical facilities are available on board. However, if you take special medications, please bring an adequate supply with you together with a copy of the prescription from your doctor; it may not be available on board. Medical services and all medicines (except acetaminophen, aspirin, and seasickness pills) dispensed by the ship's doctor will be charged to your onboard account. If you become ill during the voyage and the physician is unable to care for your needs on board, you will be transferred to medical facilities on shore. Shoreside medical care and/or evacuation are not charged to your onboard account. You will be responsible for paying all of these charges. If you will require a special medical apparatus or assistance on board or have any special medical, physical or other requirements, please contact our Vacation Planners Department at 1-800-258-7245. Due to limited medical facilities, we will not accept reservations for children under 8 years of age or women who are 24 or more weeks pregnant at the time their travel with Windstar concludes.

Packing Advice

The less you bring the better. We suggest clothes that are light, cool, and made of natural fabrics like cotton and silk. You may wish to bring warmer clothing (layers are best), if you are traveling on an Ocean Crossing or an autumn Mediterranean cruise. The Dress Code - from 7 am - 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts. In the evening - after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men - nice slacks, polo shirts, button down shirts, shoes other than athletic shoes. Designer denim jeans without rips or holes or are multi-colored are also acceptable. Sport coats are optional. Ties are not needed. For women - nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-colored or having holes. Blazers are optional. No assigned seating in Amphora or Veranda restaurants. And what can be more casual than merely signing for onboard purchases? You will feel like this is your ship, your personal yacht. The environment inspires the attitude. Reservations are required for Candles and can be made on board.

Passengers Under 21

Windstar Cruises is unable to accommodate children under eight (8) years of age. All Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Parents, guardians, and chaperones are responsible for overseeing the onboard conduct of minors. Alcoholic beverages will not be served to guests under age 21. For family groups booking multiple staterooms, the minimum age for at least one person in each stateroom is 18 years of age, provided they are traveling with a parent, guardian or chaperone.

Passport and Visa Information

PASSPORTS It is your responsibility to determine and fulfill the passport and visa requirements applicable to your travel situation. Questions regarding current regulations can be directed to your travel professional. Boarding may be denied and fines may be levied against those guests without proper documentation. Payment of any fines levied is the responsibility of the individual guest. Windstar Cruises requires that all guests traveling on board a Windstar ship travel with a valid passport. All passports must be valid for at least 6 months beyond the intended return date. Closed Loop Cruises U.S. citizens on cruises that begin and end in the same U.S. port are required to have proof of citizenship such as an Enhanced Driver's License or passport. Please note: it is a Windstar Cruises policy that all guests travel with a valid passport, as passports may be required when entering some foreign countries, including the Caribbean, and passports are required for international air travel. For more information, please visit www.travel.state.gov or call the National Passport Information Center at 877-487-2778. Foreign nationals should contact their respective governments to obtain details regarding current passport requirements. Expired passports are not acceptable. VISAS There are some countries on your itinerary that may require a visa in addition to your passport to gain entry. As with any other type of travel you do, it is your responsibility to obtain and have available the proper passport and visa(s) necessary for each country you will visit. It is extremely important that you have all the necessary travel documents before you arrive at the ship. Boarding may be denied if you arrive without the proper travel documentation, and the unfortunate result would be that, not only would you miss the cruise you’ve been waiting for, but you would also not be eligible for a refund. As documentation requirements vary, please review your itinerary and verify your specific travel requirements. Travel requirements change periodically, so it is advisable to check with a visa service or the country consulate at least six (6) weeks prior to your cruise date to verify you have all the necessary travel documentation. If you are a US citizen, you should check first with the State Department. Non-US citizens should check with your country’s consulate, as regulations vary. When to Obtain A Visa We encourage you to obtain your visa as early as possible to prevent any stressful interruptions. Visa processing varies by destination and submission location. It may also take longer during peak seasons or if embassies are closed. There are also additional associated costs to obtain these documents. Multiple Entries: Different ports of call in the same country do not constitute a separate entry unless the ship visits a different country in between. Visa Service Provider As a courtesy, Windstar Cruises provides information about visa service providers. Visa service providers assist users with the collection of necessary documents. They guide clients through the process, and help with the logistics of working with foreign Entry/Exit Bureaus. If you decide to use a visa service provider be sure to advise them that you are traveling with Windstar Cruises and that you will be traveling by sea, as visa requirements may be different than for air travel. VisaCentral and Generations Visa are two such visa service providers who can give you additional information and assistance. Please note that these visa service providers are not affiliated with Windstar Cruises in any way and their services are provided at an additional cost. At your earliest convenience you are encouraged to contact your travel professional, your State Department or local visa service for assistance in determining which visas will be required for your specific cruise. VISA WAIVER PROGRAMS The U.S. Department of Homeland Security (DHS) has implemented a mandatory Electronic Security for Travel Authorization (ESTA) program. This is a pre-travel authorization program that applies to all U.S. bound travelers from Visa Waiver Program (VWP) countries. All VWP travelers are required to obtain an ESTA prior to boarding a carrier to travel by air or sea to the U.S. under the Visa Waiver Program. Please visit U.S Customs & Border Patrol to apply. Schengen Zone Effective mid-2025, visitors not requiring a visa to enter Schengen Agreement Countries will need to obtain a European Travel Information and Authorization System (ETIAS) prior to entering the Schengen territory. Visa exempt travelers who will need to obtain an ETIAS include US, Canadian, and Australian passport holders. For more information on this and a complete list of countries required to have documentation, please visit https://travel-europe.europa.eu/index_en . While the Russian Federation requires visas for visiting American and Canadian citizens, there is an exclusion for guests traveling with an escorted cruise group. If you plan to explore St. Petersburg on your own, a visa is required and must be obtained before departure. If, however, you have chosen to take part in one of our escorted shore excursions, a visa is not required. Your passport is sufficient documentation for boarding your yacht. It is always advisable to check with your State Department or travel professional if you are unsure.

Pets and Service Dogs

  • Allow at least a year of planning in order to get a Service Dog certified, especially if the guest is visiting more than one country.
  • Contact the embassy or consulate of the country(ies) they will be visiting for information on the policies and requirements of the country.
  • Contact the Department or Ministry of Agriculture in their destination country (including U.S. travel) as many ports of call have strict entry requirements for animals.
  • Obtain health and rabies certificates from their veterinarian. Have these documents notarized and certified by the U.S. Department of Agriculture or Similar authority in residing country.
  • Obtain a good health letter from their veterinarian on letterhead stating their Service Dog is in good health and current on all vaccines.
  • Obtain a letter from their personal physician also on letterhead, stating that they require the assistance of a Service Dog and for what reason(s).
  • Outfit their Service Dog with recognizable gear as a way to let people know that their dog is an official Service Dog. For example a jacket or vest or guide dog-type harness with words on the side like Service Dog or Guide Dog.
  • Make sure they hand carry all these documents, not pack them in their luggage. They will be asked to submit these records prior to boarding.
  • All guests traveling with service animals must book at least 60 days in advance to allow time for Windstar Cruises to review documents and approve the Service Dog request in writing.
  • Only one Service Dog can be accommodated per (suite/stateroom) or (person).
  • The dog’s breed and the size restrictions of our ships may limit the Service Dogs we can accept.
  • A sand/ relief box will be provided.
  • Windstar Cruises will do our best to assist guests and they should contact our Reservation Department at 1-877-203-5279 to make sure both they and Windstar Cruises have all the additional information needed.
  • Service Dogs are permitted to accompany guests with a disability in all public areas, including dining venues.
  • Service Dogs must be on a leash, harness or other restraining device in public areas.
  • Service Dogs are not permitted in pools, whirlpools or spas.
  • The care and supervision of Service Dogs is the sole responsibility of the owner. Ships are not required nor do they have the capacity to provide food or care for Service Dogs.
  • Owners may bring a reasonable quantity of food and bowls for their Service Dog at no additional charge.
  • If a guest wishes to disembark at a port that does not allow their Service Dog, the guest must make arrangements for the dog on board to ensure the dog is cared for. The ship’s staff is not able to care for the dog and the Service Dog may not be left unattended in the guest’s suite/stateroom.
  • Owners of Service Dogs are responsible for the behavior or damage caused by their Service Dog. A cleaning fee may be assessed if necessary.
  • If a Service Dog’s behavior creates a distraction, such as growling, barking excessively, initiating unsolicited contact, biting, failing to use the designated relief area, sitting on furniture, eating from the table, etc., the dog may be denied boarding or removed from the ship along with the owner, at the owner’s expense.

Pricing Errors & Booking Errors

Windstar reserves the right to correct any booking system or human errors to accurately reflect Windstar’s intended terms and conditions for the offer purchased.

Prohibited Items

Windstar will carry as baggage only your personal effects consisting of wearing apparel, toilet articles and similar items for your wearing, comfort or convenience during the Cruise and not belonging to or intended for use by any other person or for sale. Radioactive materials, controlled substances (other than lawfully obtained prescription drugs), firearms, ammunition, weapons, fireworks, aerial drones, clothing irons, and illicit or hazardous materials are strictly prohibited.

Reconfirming Airline Reservations

Please review your air and cruise documents to ensure that your tickets are correct. We recommend that you call the airline 72 hours prior to your departure time to reconfirm your flight. (These are international flights, and departure times may change without prior notice.) Plan to check in at the airline ticket counter at least 3 hours before flight time for international passport/security checks. For post-cruise departures please allow at least 4 hours between the ship's debarkation and your flight departure.

Refund Policy and Instructions

If Windstar Cruises delays your cruise for more than 3 calendar days or cancels your cruise, and you choose not to travel on the delayed cruise or do not accept an alternative cruise, you are entitled to a refund of cruise fare and charges for accommodations, services and facilities (including port fees, taxes and other ancillary fees paid to Windstar Cruises) for the delayed or cancelled cruise. If you booked your cruise directly with Windstar Cruises, to claim a refund please submit a copy of the booking confirmation, proof of payment, and a copy of the delay or cancellation notice by email to [email protected] within 90 days of the original embarkation date of your delayed or cancelled cruise. You may also contact us at 800-258-7245 (Monday through Friday from 9:00 a.m. to 9:00 p.m. (Eastern Time), from 9:00 a.m. to 7:30 p.m. (Eastern Time) on Saturday) and from 10:00 a.m. to 6:30 p.m. (Eastern Time on Sunday). If you booked through a Travel Advisor, please contact your advisor for assistance. We will review the refund request and respond by email within 180 days of the date you or your travel advisor submits your claim. If you are entitled to a refund, Windstar Cruises reserves the right to offer you Future Cruise Credits as an alternative to a refund, but you are free to require a cash refund instead.

Ships' Registry and Trademarks

All Windstar Cruises Ships are registered in the Bahamas and owned by Windstar Cruises Marshall Islands, LLC.Yacht ownership and registry are subject to change. Non-Windstar Services (such as airlines and other off-ship transportation carriers, shore excursions, meals, accommodations, air ambulance, and shoreside physicians) are generally performed by independent contractors. Those Non-Windstar Services that are performed by independent contractors are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor furnishing the Non-Windstar Service. Windstar Cruises assumes no responsibility with respect to these Non-Windstar Services (including delay, injury, death, or damage to property) even though it may collect monies or make arrangements for the services. Situations may arise that, in the opinion of Windstar Cruises, make it necessary for Windstar to cancel, advance, or postpone a scheduled departure, change itineraries, or make substitutions involving ports of call, other travel components, vessels, or other modes of transportation. These situations may include, by way of example, concerns regarding weather conditions, issues involving safety matters, alternative business arrangements or charters resulting in the decision to withdraw a sailing from public sale, or requirements of governmental authorities. If this should occur, Windstar does not assume responsibility or liability for any losses, inconvenience, or expenses incurred by guests as a result. Your full cruise fare will be refunded, however, if the cruise is cancelled prior to initial embarkation. Windstar has registered trademarks in the United States and various foreign countries for the names and phrases Windstar®, 180º from Ordinary®, 180 Degrees from Ordinary®, Romance Under Sail®, Luxury As You Like It® and the Windstar logo.

Services On Board

ELECTRIC APPLIANCES Voltage is standard 110/220 on all Windstar ships. Special converters are needed using the Europlug (two round pins) standard. Guests will need to bring their own travel adaptors as they are not available on board. For your convenience, there is a hair dryer in each stateroom or suite. There are only 110v US plugs on Wind Spirit . VALUABLES Each stateroom or suite is equipped with a built-in safe for storing valuables and important documents. LAUNDRY SERVICES Laundry service is provided on board at a nominal charge. Dry cleaning is not available. Laundry Service Packages must be added by the first day of the cruise and will be priced by the total number of cruise days. Pricing is inclusive of applicable taxes. SPECIAL OCCASIONS ON BOARD Windstar Cruises will be happy to help you plan an onboard celebration. Whether you are celebrating an anniversary, a birthday, renewing your wedding vows, or just want to pamper yourself, call our Vacation Planning department at 1-800-258-7245 to make arrangements. If you should decide to give an impromptu party during the cruise, contact the Hotel Manager for onboard assistance.

Ships Positioning in Ports (Anchor or Berth)

While our ships dock (berth) at many ports, there are certain ports that require the ship to anchor offshore. In these cases, guests must be ferried (tendered) into port. When the ship spends an overnight in port and at anchor, tendering will normally cease between 10:00 PM and 11:00 PM local time and recommence in the morning. Port Positioning and Tender Operation Schedules can be changed for many reasons including weather, health, safety, and direction from port authorities. Guests are advised to check on board for the most current details.

Smoking Policy

Smoking or vaping is not permitted in any of the staterooms, suites, or public spaces, including all restaurants and corridors. Smoking and vaping is permitted on the outside decks in designated smoking areas only. Smoking cigars is permitted in a specific designated area on each yacht, however, only sold on board the Cigar Room of Wind Surf .

Sports and Activities

Activities are a world apart from those offered on other cruise ships. On board you may wish to participate in a scheduled activity or just relax; the choice is yours. In port you will have the opportunity to explore some of the most intriguing places in the world. Windstar has selected custom-designed tours to help you explore each port to the fullest extent (not included in the cruise fare). In Europe, each port beckons you to discover its history and culture: explore ancient ruins, view masterful art, tour grand architecture or sample wines from the finest vineyards. In the Caribbean and Costa Rica adventure awaits: snorkeling or SCUBA diving, helicopter flight-seeing, a catamaran or boat cruise, walks along secluded beaches, and rainforest hikes. In the South Pacific you can see the islands by 4x4, check out a black pearl farm, or kayak the river. You may also want to take advantage of our Watersports Platform from which you may enjoy various scheduled activities such as windsurfing or paddle boarding while at anchor. In certain ports SCUBA diving is offered for an additional fee through local dive operators.

Transfers / Pre & Post Cruise Services

Services for Windstar Cruises cruise-only guests (individuals who do not purchase air transportation or cruise extensions from Windstar Cruises) begin with embarkation at the noted time in your cruise documents. Any transfers, meals, and dayroom accommodations required prior to this time are the responsibility of the guest. Please make a note of this, as many international flights arrive several hours prior to the scheduled embarkation time. Guests may purchase a transfer from local airport to ship for day of sailing and from ship to local airport for day of disembarkation directly through Windstar Cruises Vacation Planners at 1-800-258-7245.

Travel Protection Plan

Full Sail Travel Protection Plan In life, you never really know what may happen. Windstar’s Full Sail Travel Protection Plan offers guests the opportunity to help protect against cancellation losses or unexpected events that may arise while traveling. IMPORTANT NOTICE For guests with voyages that include New Caledonia. The authorities in New Caledonia have advised that travelers/guests are now required to have travel insurance that covers both medical expenses and repatriation costs in order to enter into New Caledonia. To guarantee that you do not encounter any problems while traveling we encourage you to obtain appropriate travel insurance for your trip. For U.S. and Canadian guests, Windstar’s travel protection can be purchased and added to your reservation up to 90 days prior to the start of your vacation. Our plan provides coverage for trip delays, trip interruptions, medical expenses, repatriation expense and other protections.

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Wet Landings

Visit our Wet Landings Page to find out more about select situations involving Zodiac transportation from ship to shore!

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Embarkation and Departure

Gu ests must select their  Arrival Appointment  and complete their Online Check-in process no later than midnight (eastern time) prior to their sailing date.  

Guests should arrive promptly within their Arrival Appointment to reduce wait time in line. 

At check-in, guests must present their boarding pass, picture ID and citizenship documents (including any necessary visas).  Due to security protocol, last minute bookings made within 24 hours of sailing will require guests to undergo a secondary screening. 

Guests who are scheduled to arrive at the terminal before 1:30pm, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted.

Checked baggage service is only available until 2 hours before the ship's published departure time. Guests arriving after this time will be responsible for taking their bags on board. 

Lunch is served on Lido Deck from boarding until the commencement of the safety briefing.

All guests must be on board by the Final Boarding time printed on the boarding pass or they will not be permitted to sail.

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Boarding Requirements & Checking In FAQs

Check-in up to 48 hours before you cruise, check-in for my cruise, boarding requirements.

Boarding Requirements for COVID-19 or other pathogens

Get Onboard

Getting Onboard How do I get to my Port/Terminal? Brightline

When can I check-in online or in the app?

Online Check-in is available 45 days before your cruise and remains avaiable up to 3 days before you cruise.

App check-in is available 45 days before your cruise and remains available until the morning of your sailing (not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition).

Once you have completed the Check-In process online or in the app, you will receive an Xpress Boarding Pass. This indicates that you successfully completed the check-in process for yourself and those guests listed on your Xpress Pass.

Log in to your Guest Account and click "Start check-in" or download the app to begin.

If you've already booked, log in to your Guest Account.

Download the app here

Do I need the Celebrity Cruises app if I've already checked-in online?

Yes, your app allows you to access your digital boarding pass, complete a required health questionaire, and begin the required safety briefing (Muster 2.0). It's also a great resource while you cruise to help you manage your itinerary and experiences like shore excursions, as well as chat with other guests on your reservation. If you have app notifications enabled, you can also receive essential cruise travel updates and emergency messaging.

What is the Health Questionnaire and how do I complete it?

The health questionnaire is part of our online check-in process and can be completed in the app or on our website. Guests will be asked whether or not they are fully vaccinated against Covid-19, whether they have received a vaccine booster, whether they have entered or passed their 23rd week of pregnancy, and if they have any specific symptoms in the last 24 hours. These questions help us ensure the safety of our guests, crew, and the communities that we visit.

What is Muster 2.0?

Muster is an important, mandatory safety breifing in which guests are educated to emergency protocols onboard.

If I check in online can I view my Xpress Boarding Pass on the mobile app?

Yes, so there is no need to print one out on sail day. Your mobile Xpress Pass is accessible via your account.

Can I add my boarding pass to Apple Wallet, Samsung Pay, or Google Wallet?

You can add your boarding pass to Apple Wallet. Samsung Pay and Google Wallet are not available yet.

Can more than one guest check in at a time on the Celebrity Cruises app?

For check-in, it’s one guest on the reservation at a time. However, one guest can check in everyone on the same reservation. Be sure to have all passports and travel documents handy.

How do I check in children on another reservation using the Celebrity Cruises app?

You must be at least 21 years old to add children. Link your reservation to the child’s reservation on the app - you'll need the child’s name, reservation number, and stateroom number - and then complete check-in for the child..

Do I have to provide a photo during online check-in?

No, you can choose whether or not to provide a photo during the online check-in process. If you do not provide a photo during online check-in, you will be asked to take a photo at the port before boarding the ship. This photo will be used for your Seapass account and security purposes onboard.

What languages are available for check-in?

Check-in on the app is available in English, Simplified Chinese, and Spanish. Spanish, Portuguese, and English are available on Celebrity.com's check-in experience.

How far in advance can I check in on the Celebrity cruises app?

You can check in on the app between 45 days and the morning of your sail day. Once you're outside that window, you can check in at the terminal on your sail day.

*App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.

Am I required to set up an onboard expense account during check-in?

Yes, all purchases and services must be paid for using an onboard expense account. One account may be used for everyone in the group or individuals can set up their own accounts.

How do I change my onboard expense account payment method?

You are required to add a credit card to complete check-in. For your convenience, you can update the credit card associated with your account in the Celebrity Cruises app. You can also change your payment method online, at the check-in counter on your sail day, or onboard at Guest Relations.

What happens if my battery dies on my mobile device at the pier so I can't access my Xpress Pass?

Our check-in counter staff at the terminal will be happy to look up your reservation.

Do I have an option to upload a photo from my mobile device in addition to taking a photo?

The choice is yours - either take one with your phone during check-in or browse to a photo saved to your device.

Are there any specifications/restrictions/requirements for the type of picture I can take when I check in on the app?

Just follow the guidelines you’ll see when you're checking in: No hats, no angle shots, no closing your eyes, nobody else in the photo, and smile.

What do I have to know about scanning my passport during mobile app check-in?

It’s simple. Just follow the guides you see during the check-in process. You’ll see when your passport has been scanned and accepted.

Can any guest check in on the app, regardless of travel document requirements?

Yes, if you have a reservation, but without travel documents your check-in will not be complete and you'll have to finish at the terminal.

How do I know which fields are mandatory when checking in on the app?

If you skip a field required for check-in, you’ll see a message asking you to provide information for that field when you try to continue to the next screen.

Do you have deck maps on the app?

Yes. Simply tap on the ship icon in the upper left corner, then tap on the Deck Maps button. You can tap on any activity in the Daily Planner to see its location.

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Boarding Requirements for COVID-19 or Other Pathogens

Am I required to take a COVID-19 test or be vaccinated prior to embarking on my cruise?

All travelers are welcome to sail regardless of vaccination status and will no longer be required to provide proof of pre-departure testing to board.

As destinations around the globe adapt their health and safety protocols, we continually evaluate and update our own requirements as new information becomes available.   If you’re currently booked on a cruise vacation with us and have provided an email address, you will be advised of the latest requirements leading up to departure. Be sure to register your guest account so that we may reach you.

Are there any innoculation or vaccination needs for my sailing?

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. For certain destinations, additional vaccination for COVID-19 or other pathogens may be required.

Other informational resources can be accessed at the Centers for Disease Control  and Prevention's Traveler's Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.

What health screening measures are being taken at the terminal on boarding day?

During check-in, you will be asked to complete a health attestation. If you attest to or show signs of a fever, cough, or fatigue, you will be directed to a secondary screening.

How do I know where the port is?

Yes we do. We have collapsible wheelchairs for our guests to use free of charge onboard each of our ships. They are on a first come, first serve basis and based on availability.

If you've already booked, log in to your Guest Account

How do I know when to get to the terminal?

During check-in, you're required to select an arrival time. One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass. Please arrive during your selected window to avoid delays at the terminal.

Do you offer transportation from the airport to the pier and back?

Most ports will offer for-purchase transportation to and from the pier on the day of sailing and returning. Guests will need to meet the flight parameters for airport transfers on the same day that the cruise leaves and returns to be eligible. Transfers are subject to availability but will be open for purchase up to 5 days prior to sailing.

What happens if I arrive outside of my scheduled check-in time?

Please select the best available check-in time that will work for your party. These are staggered to offer the best possible check-in experience and help us to avoid unnecessary delays in boarding. That being said, if you must arrive outside your scheduled time, please check your Guest Documents to make sure that you complete the process before the "All Aboard Time".

Can Suite Guest Get Onboard Early?

Boarding times (Embarkation) will vary according to port, itinerary, and/or ship, and may even vary by sail date due to operational situations like Coast Guard drills, etc.Guests who have completed the on-line check in, are member of our Loyalty programs, or who are reserved in Suites or Concierge Class (Celebrity) may use priority embarkation lines at the pier terminal, where available.

How do I get my luggage to my stateroom?

If you check your luggage with a porter, your checked baggage should be delivered to your stateroom within a few hours of setting sail if tagged properly.

Does Celebrity Cruises send luggage tags or should I print them?

While we no longer mail bag tags to guests, we do make them available guests electronically via Guest Account (click "View Your Documents"). That way, you can print as many as you would like prior to joining the ship. If you are unable to print your bag tag, we will have luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. It takes just a few minutes to acquire the tags and fill out your information with the porter. Please make sure you know your stateroom number and room location, as reflected on the guests XpressPass.

How do I get to my Port/Terminal?

Port Of Miami

"Port of Miami – Dodge Island

1015 N. America Way

Miami, FL 33132

Port of Miami website

Parking Information

To learn more about parking rates, payment methods, or disabled parking permit rates and exemptions, please visit the PortMiami Parking page for the latest information.

Terminal Information

Terminal A is the home terminal for all Oasis Class vessels when sailing out of PortMiami. All other ships, please consult your email communication and directional signage once you arrive to PortMiami.

From Miami International Airport (7 miles):

Via Port Tunnel: Take 836 East through the toll. Continue onto FL836 E/I-395 E, then keep right to merge onto MacArthur Causeway.

Use the left 2 lanes to take the exit towards Port of Miami Tunnel and follow the signs to your pier terminal.

Via Port Bridge: Take 836 East through the toll. Exit at US1 N.E. 2nd Avenue/Biscayne Boulevard, proceed straight through one light, and then turn right at the second light onto Biscayne Boulevard (US1).

Stay in your left-hand lane and turn left into the Port of Miami on N.E. 5th Street.

Drive across the bridge and follow signs to your pier terminal. From Ft. Lauderdale International (26 miles):

Via Port Tunnel: Take I-95 South to Exit 2D toward I-395 E/Miami Beach. Merge onto MacArthur Causeway.

Use the left 2 lanes to take the exit towards Port of Miami Tunnel and follow the signs for your pier terminal.

Via Port Bridge: Take I-95 South to Exit 3B, N.W. 8th Street.

Turn left onto 5th Street and continue straight until you reach the Port of Miami entrance.

Drive across the bridge and follow signs to your pier terminal.

Bus Information

Our Florida Bus Program is provided by Cruise Connection of Florida. For rates, availability and pick up locations, please contact our Reservations center at (800) 327-6700.

* All rates and prices are subject to change.

** Celebrity Cruises is not responsible for theft or damage to vehicles."

Port Everglades

1850 Eller Drive

Fort Lauderdale, Florida 33316

Celebrity Cruises Directions to Fort Lauderdale (Everglades) Cruise Terminal:

From Fort Lauderdale International Airport (5 miles):

Exit the airport and follow signs for I-595 East/Port Everglades. Continue to the last exit on I-595 East and follow the signs to Port Everglades. This will automatically take you to the Port Everglades security entrance. From there, follow the directional signs for your designated ship's pier terminal.

From Miami International Airport (30 miles):

Take 836 East to I-95 North.

Exit I-95 North at 595 East.

Follow 595 to the end; then follow the Port Everglades signs.

After dropping off your checked luggage at the pier terminal with the porters and cruise line representative, proceed to the appropriate parking garage for that terminal. Rates are $15 USD per day for the regular vehicles and $19 for the oversized vehicles (rates subject to change without notice by the Port Authority). For additional information or vehicle size restrictions, please contact USA Parking at (954)468-3680.

Security at the Pier

Please expect delays related to security and immigration procedures when arriving at the pier to board the ship. These procedures have been designed for your safety and all attempts will be made to expedite you through the process as quickly as possible.

For any day of travel concerns you may have, please contact us at (800) 256-6649 or (305) 539-4107.

Our Florida Bus Program is provided by Cruise Connection of Florida. For rates, availability and pick up locations, please contact their Reservations center at (800) 327-6700.

** Celebrity Cruises is not responsible for theft or damage to vehicles.

Port Canaveral

Port and Terminal Information

Port Canaveral Orlando is located at 445 Challenger Road. There are multiple terminals in Port Canaveral for Celebrity Cruises Ships.

Cruise Terminal #1

9050 Discovery Road

Cape Canaveral, Florida 32920

Cruise Terminal #5

9245 Charles M Rowland Dr

Cruise Terminal #6

9241 Charles M Rowland Dr

Before arriving to the port, check your cruise documents to make sure which is the Terminal your ship will be departing from.

Once you have arrived at Port Canaveral follow the signage throughout the port to your ship's terminal assignment.

Celebrity Cruises Directions to Orlando (Port Canaveral), Florida Cruise Terminal:

From Orlando International Airport (MCO):

Apporximately 45 minutes west of Port Canaveral.

Take the North exit from the airport, staying to the right on SR 528 East.

Take SR 528 East all the way to Port Canaveral.

Upon approaching the port area, follow the signs indicating Port Canaveral Cruise Terminals.

From Melbourne International Airport (MLB):

Approximately 25 miles (40 minutes) south of Port Canaveral.

Exit east (left) out of the airport onto NASA boulevard and follow to U.S. Highway 1.

Turn left (north) onto U.S. Highway 1.

Travel approximately 20 minutes on U.S. Highway 1 passed the intersection of S.R. 520 in Cocoa about one mile to the S.R. 528 exit.

Exit and travel east on SR. 528 for approximately 10 miles, crossing the Indian River, Nerritt Island and the Banana River to reach Port Canaveral.

From Orlando Sanford International Airport (SFB):

Approximately 1 hour northwest of Port Canaveral.

Exit the airport south to the Central Florida Greenway (Toll Road 417).

Go south 23 miles to S.R. 528 (the Beach line Expressway) eastbound exit.

Go east (37 miles) to the Port.

From Space Coast Regional Airport (TIX):

Located about 20 minutes from the Port in Titusville FL.

Exit and drive east three blocks

Turn south onto U.S. Highway 1 to the Beach line Expressway (S.R. 528) and follow this east to the Port.

From Daytona Beach International Airport (DAB):

Located about 75 miles north of Port Canaveral.

Take I-95 south to S.R. 528 East and follow to the Port

Port Canaveral no longer offers pre-paid parking. Please pay to park at your cruise terminal's designated parking area and simply take a short walk to your ship; no need for shuttles. RV parking is available at each cruise terminal.

3 Nights/4 Days - $68.00

4 Nights/5 Days - $85.00

5 Nights/6 Days - $102.00

6 Nights/7 Days - $119.00

7 Nights/8 Days - $136.00

8 Nights/9 Days - $153.00

Disabled Parking spaces are available and the fee is waived for vehicles transporting certain persons who have disabilities that:

Have special equipment, such as ramps, lifts, foot or hand controls for use by a disabled person

Display a Florida Toll Exemption Permit as explained in s. 316.1964, Florida Statutes

Display a Florida Disabled Veteran (DV) license plate issued under s. 320.084; s. 320.0842; or s. 320.0845, Florida Statutes

Parking agents will not grant parking waivers for any other reason than the ones listed above.

*Rates May Vary based on seasonality, day fo the week, time of booking, length of stay and availability.

Port of Cape Liberty

4 Port Terminal Boulevard

Bayonne, N.J. 07002-5038

Celebrity Cruises Directions to Cape Liberty, New Jersey Cruise Terminal:

From Newark International Airport (9 miles):

Exit the airport, following signs to the NJ Turnpike.

Take the NJ Turnpike to exit 14A.

Pay toll at exit and continue straight (after traffic light onto bridge) onto Route 440.

Follow signs for Route 440 South.

Continue on Route 440 South to Port Terminal Blvd.

Turn left at Port Terminal Blvd. (there is a traffic light at the intersection).

This is the entrance for the "Peninsula at Bayonne Harbor" or the old "Military Ocean Terminal Bayonne."

Continue straight and approach the guard gate.

Continue past the guard gate and follow the signs to the cruise terminal.

From NJ Turnpike north or south:

From NYC, via the Lincoln Tunnel:

Take the Lincoln Tunnel to New Jersey.

Follow I-495 West to the NJ Turnpike/I-95.

Take the NJ Turnpike south to Exit 14A - Bayonne. Follow directions above from Exit 14A.

From NYC, via the Holland Tunnel:

Take the Holland Tunnel to New Jersey.

Take the NJ Turnpike west to exit 14A. Follow directions above from Exit 14 A.

From the West, via I-80:

Take I-80 East to I-95 South

Take the NJ Turnpike south to Exit 14A- Bayonne. Follow directions above from Exit 14A.

From the west, via I-78:

Take I-78 East directly to the NJ Turnpike.

Take the NJ Turnpike east to Exit 14A- Bayonne. Follow directions above from Exit 14A.

From the east/Staten Island/Long Island:

Take the Verrazano Narrows Bridge into Staten Island.

Take I-278 West.

Take Route 440 North to and over the Bayonne Bridge.

Continue on Route 440 North approximately 3 miles.

Make a right into the Bayonne Ocean Terminal.

From the Bronx/Connecticut/New England:

Proceed to and across the George Washington Bridge.

Follow signs for the New Jersey Turnpike/I-95 South.

From Westchester County:

Take I-684 South to I-287 West

Take I-287 West to I-87 South.

Follow signs to and over the George Washington Bridge.

From Rockland County:

Take the Palisades Parkway South to I-80 West.

Follow signs for the New JerseyTurnpike/I-95 South.

Transportation

Take the PATH Rapid Transit System train from Manhattan to Jersey City or Hoboken.

Outside the PATH Station, take the NJ Hudson-Bergen Light Rail train to Bayonne.

Get off at the 34th Street Station in Bayonne.

You are now directly across Route 440 from the Peninsula at Bayonne Harbor, which includes the Cape Liberty Cruise Port.

Call one of the three Bayonne taxi cab companies to drive you to the cruise port, which is about two miles east of the Light Rail line.

East Coast regional Motorcoach Program (a service provided by Entertainment Tours) - call (800) 310-9900 for reservations or book online. Please contact Entertainment Tours for rates and pick up locations.

From the Port Authority Bus Terminal, take the 119 bus to Bayonne. The 119 bus travels along Kennedy Boulevard into Bayonne and stops on request every three blocks. When you reach 33rd Street and Kennedy Boulevard in Bayonne, you will be at the closest point on the bus route to the cruise port. Call one of the three Bayonne cab companies to drive you to the cruise port, which is about three miles east of Kennedy Boulevard.

The 99S bus travels along Kennedy Boulevard into Bayonne and stops on request every three blocks.

When you reach 33rd Street and Kennedy Boulevard in Bayonne, you will be at the closest point on the bus route to the cruise port.

Call one of the three Bayonne taxi cab companies to drive you to the cruise port, which is about three miles east of Kennedy Boulevard.

A safe and secure parking facility is conveniently located adjacent to the cruise terminal. Parking fees are $30 per day including all taxes*. Cash and major credit cards are accepted. No reservations are necessary and parking is guaranteed.

Oversized vehicles, such as campers and RV’s, that occupy more than one space, will be charged double the normal rate.

The height restriction of the garage is 7’ 4”. There is an open lot adjacent to the parking garage to accommodate vehicles with height restrictions.

Port of Tampa Bay

Please verify cruising intinerary for cruise terminal.

Port of Tampa Bay, Terminal 2:

651 Channelside Drive

Tampa, Florida 33602

Port of Tampa Bay, Terminal 3:

815 Channelside Drive

Celebrity Cruises Directions to Tampa, Florida Cruise Terminal:

From Tampa International Airport (10 miles):

Exit the Airport and follow signs to I-275 North.

I-275 merges with I-4 East.

Take I-4 East to Exit #1 (Ybor City).

Go south on 21st Street, turn right on Adamo Drive (Hwy 60).

Turnleft (south) on Channelside Drive.

Cruise Terminal 3 main entrance is approximately 5 blocks South on Channelside Drive.

Entrance is on the left at Cumberland Street.

In the event of a last minute change in pier assignments, signage will indicate the assigned terminal for your particular ship.

A parking garage is located at 810 Channelside Drive, across the street from Terminal 3. The parking fee is approximately $15 per day (subject to change), and is payable upon entry into the parking area in the form of cash or credit card. For additional parking information please call (813) 905-7678.

Port of Vancouver

Canada Place Cruise Terminal

999 Canada Place

British Columbia, Canada V6C 3T4

Celebrity Cruises Directions to Vancouver, British Columbia Cruise Terminal:

From Vancouver International Airport (16 miles, 45-minute drive):

When entering Vancouver via Oak Street, follow North to Park Drive.

Turn left onto Park Drive and then take a right onto Granville Street.

Follow Granville Street over the Granville Street Bridge and take Seymour Street exit.

Proceed North to Cordova Street.

Turn left and follow two blocks to stoplight, turn right on Howe Street.

Follow straight to ramp entering Canada Place Pier.

From Seattle-Tacoma International Airport (162 miles, 4-hour drive):

Leaving Seattle-Tacoma International Airport, follow the signs marked Freeways after exiting airport arrival terminals.

Enter Eastbound Highway 518 (also marked I-5) moving into the left lane, and exit to I-5 North.

Proceed North on I-5 to the U.S/Canada Border where you will need to stop and pass through Customs.

From Customs continue North, you are now on Highway 99. Cross Oak Street Bridge, turn left on Broadway, turn right on Granville, cross bridge and move to left lane.

Exit to Seymour Street.

Turn left on Cordova and right on Howe to the pier.

For reservations, information and rates please contact Vinci Park Canada Place, Vancouver at (866) 856 - 8080 or visit the Port of Vancouver website for additional information.

Port of Seattle

Smith Cove Cruise Terminal 91

2001 West Garfield Street

Seattle, WA. 98199

Port of Seattle website

Celebrity Cruises Directions to Seattle, Washington Cruise Terminal:

From I-5 South:

Head north on I-5 and follow signs to the Mercer Street Exit

Take exit 167 (left-side off-ramp) to Mercer Street

Take a right turn on to Fairview Avenue North (400 feet)

Take a left turn on Valley Street (0.18 miles)

Valley Street bends to the left and becomes Broad Street (0.75 miles)

Turn right to Denny Way (0.32 miles)

Bend right to Western Avenue (0.22 miles)

Western joins Elliott Avenue West (1.18 miles)

Follow signs to Magnolia Bridge

Turn right at 14th Ave West (signal light intersection) (0.14 miles)

Stay to the right and follow ramp joining the Magnolia Bridge (West Garfield Street) (0.35 miles)

Exit right. Follow signs to Smith Cove Park (0.55 miles) and Cruise Terminal

Turn right at bottom of ramp and follow signs for cruise terminal parking or cruise terminal

From I-5 North:

Head south on I-5 and follow the signs to the Mercer Street Exit

Take exit 167 to Mercer Street (right-hand off-ramp)

Take a right turn on to Fairview Avenue North ( 400 feet)

Exit right. Follow signs to “Smith Cove Park” (0.55 miles) and Cruise Terminal

Parking is available via a remote lot at the terminal, which is served by shuttle bus. Space for luggage will be available on the Shuttle. Reservations for parking are recommended. For reservations, parking fee information, and parking lot maps, please log onto the Republic Parking website or call (206) 783-4144, ext. 1113.

Port of Boston

Raymond L. Flynn Black Falcon Cruise Terminal

1 Black Falcon Avenue

Boston, MA 02210

Celebrity Cruises Directions to Boston, Massachusetts Cruise Terminal:

From Logan International Airport (4 miles):

Exit Logan Airport to the Ted Williams Tunnel (I-90) ($3 toll).

Follow signs for the Ted Williams Tunnel.

From the right lane, take the first exit – Exit 25/South Boston.

At the traffic lights, you will be at Congress Street.

Continue forward onto B Street.

At the next signal, turn right onto Seaport Boulevard which turns into Northern Ave.

Continue on Northern Avenue for approx ¼ mile then turn right to Tide Street and an immediate left onto Drydock Avenue.

Follow Drydock Avenue as it turns right at the end of the Boston Design Center.

Turn right again onto Black Falcon Avenue, traveling straight to the stop sign, where you will be directed by Port Officers for either passenger drop-off or to the parking garage.

Long-term parking is available. The city parking garage (EDIC) is located across the street from the Ray Flynn Cruisport. It is a space available, covered facility. The daily fee is $16 per day (subject to charge) and is payable with cash or credit card (Visa or MasterCard) when you enter the garage.

Prior to parking your vehicle, please proceed first to the cruise terminal for luggage and guest drop off. After parking the vehicle, it's a short walk back to the cruise terminal.

For any day of travel concerns you may have, please contact our local cruise line representative, Destination New England at (857) 496-1663 or us at (800) 256-6649 or (305) 539-4107.

For additional information on the Raymond L. Flynn Black Falcon Cruise Terminal visit the Port of Boston's website.

Port of Honolulu

Port of Honolulu - Pier 2

521 Ala Moana Blvd,

Honolulu, HI 96813

Celebrity Cruises Directions to Honolulu, Hawaii Cruise Terminal:

From Honolulu International Airport (HNL) to pier - 6 miles, approximately 30 minutes:

Go north on Rogers Boulevard toward N Nimitz Highway for 0.1 miles

Turn right onto Highway 92 N Himitz Highway for 5 miles

Nimitz Highway becomes Ala Moana Boulevard

Turn right on Channel Street across from the Restaurant Row area

Once on Channel Street, the cruise terminal is on the right-hand side

From Waikiki to pier:

Travel on Ala Wai Boulevard heading west

Turn left onto Lipeepee Street, then turn right onto Hobron Lane

Turn right onto Ala Moana Boulevard. (Hotels along Ala Moana Boulevard start here)

Turn left on Channel Street (across from Restaurant Row area)

Once on Channel Street the cruise terminal is on the right hand side

Note: If using Google Maps, be sure to search “Pier 2 Cruise Ship Terminal.” Google Maps has mistakenly listed another “Pier 2” that appears 4 miles away from the cruise ship terminal.

No parking information is available.

Port of Seward

Seward Passenger Ship Terminal

Alaska Railroad Dock

Seward, AK 99664

Celebrity Cruises Directions to Seward, Alaska Cruise Terminal:

From Anchorage Airport (130 miles):

Take International Airport Road east until you reach Minnesota Drive.

Take a right on Minnesota Drive and follow the signs to Seward Highway South.

Once on Seward Highway, you’ll travel approximately 130 miles to Seward.

Once in Seward, follow the signs to the Alaska Railroad Dock.

You will also be able to see the ship terminal from the highway on your left as you enter Seward.

For directions to the Hospitality Center in Anchorage please call (907) 278-8070.

Long term parking is not available.

Port of Los Angeles

San Pedro World Cruise Terminal

100 Swinford Street

San Pedro, CA 90731

Celebrity Cruises Directions to the Los Angeles, California Cruise Terminal:

From Los Angeles International Airport

Take the 110 Freeway South towards San Pedro.

Exit at Harbor Boulevard (same exit as the Vincent Thomas Bridge).

Stay to the right - Harbor Boulevard (Do not go over the bridge.)

At the light, cross over the main road, turning right into the "World Cruise Terminal."

Follow the directions to parking and passenger drop-off.

Parking is available for $18 a day. No reservations are required. A shuttle is offered to the cruise ship terminals.

Port of San Juan

Pan American Pier 1 East

Calle Lindbergh

San Juan, 00901, Puerto Rico

Pan American Pier 1 West

Calle Tadeo Rivera

Celebrity Cruises Directions to San Juan, Puerto Rico Cruise Terminal:

From Luis Munoz Marin International Airport (8 miles):

Exit the Airport to San Juan taking the middle lane on Baldorioty Ave.

This avenue will take you to New and Old San Juan.

Once you are at the end of the avenue you will find a traffic light.

On the right you will see the Condado Lagoon and on your left you will see the Yacht Club.

This is a one-way road.

Stay in the left lane and follow the signs directing to San Juan or the Convention Centre.

Keep to your left and make a U-turn whenever possible.

After the turn, remain on the right hand side and continue forward past the Yacht Club, Sizzlers Restaurant.

At the corner make a right, continue to the traffic light.

Make a right hand turn at the next right.

Follow the road to the entrance of the pier.

Parking is not available.

Port of Barcelona

Port of Barcelona D'Adossat Terminal

Moll Adossat

1, 08039 Barcelona, Spain

Celebrity Cruises Directions to Barcelona, Spain Cruise Terminal:

From El Prat International Airport (BCN) to pier (10 miles, about 40 minutes):

Exit the airport and take the road to Barcelona City.

Once there, take the Ronda Litoral Highway and take the exit marked PUERTO.

Turn right and then follow the signs indicating PUERTO.

Ships are berthed at Adossat Terminal (Moll Adossat).

For any day of travel concerns you may have, please contact our local cruise line representative Intercruises at +34.93.301 2244 or us at (800) 256-6649 or (305) 539-4107.

** Celebrity Cruises is not responsible for theft or damage to vehicles

Port of Singapore

Marina Bay Cruise Centre Singapore (MBCCS)

61 Marina Coastal Drive, Singapore

Please verify cruising intinerary for cruise terminal. See below for detailed information on check in, baggage drop off, driving directions and parking at this terminal.

Celebrity Cruises Directions to the Singapore Cruise Terminal:

Coming from AYE (towards Changi Airport)

Take Exit 2 on MCE/Central Boulevard

Keep right towards Marina Boulevard

Turn right at Marina Boulevard to Marina Coastal Drive

Destination is on your left after Marina South Pier

Coming from MCE (from Changi Airport)

Take Exit 3 on MCE/Marina Coastal Drive

Turn LEFT onto Marina Coastal Drive

Destination is on your LEFT after Marina South Pier

For your comfort and convenience we recommend you arrive at the Marina Bay Cruise Centre Singapore for ship check-in formalities beginning at the boarding time stated in your cruise documents but no later than 1.5 hours prior to scheduled sail time.

Baggage Drop Off

Porters will be available to receive baggage to be checked prior to check-in at the Marina Bay Cruise Centre Singapore.

Parking (DriveCruise – Enjoy a local convenience)

The DriveCruise service allows you to park your vehicle at the Marina Bay Cruise Centre Singapore carpark, at a discounted rate.

Public Transport

Board train along the East-West Line towards Pasir Ris or towards Downtown Station if coming from the Downtown Line

Alight at Tanjong Pagar Station (Exit C) or Downtown Station Station (Exit C)

Board bus 402 at bus stop, near International Plaza (03223) or near Marina Bay Financial Centre (03391)

Alight at the Marina Bay Cruise Centre Singapore

Board train along the North South Line towards Marina Bay Station

Alight at Marina South Pier Station

Walk 600m alongside the sheltered linkway to Marina Bay Cruise Centre Singapore

Port of Ravenna

Porto Corsini, Ravenna, Italy

48123 Ravenna RA, Italy

Pier Terminal

Terminal Crociere - Porto Corsini

Airport to Pier Transit Time

Venice Marco Polo International Airport (VCE): 3 hours by bus and 2 hours and 30 minutes by car

Bologna Gugliemo Marconi International Airport (BLQ): 1 hour and 30 minutes

From: Venice Airport

Venice Marco Polo International Airport (VCE): Viale Galileo Galilei, 30, 30173 Venezia VE, Italia

Take Raccordo Marco Polo to Tangenziale di Mestre/A57.

Take Exit towards Milano/Bologna from Raccordo Marco Polo

10 minutes (9.3 km)

Keep on A13 and RA8 until Comacchio and take the exit from RA8

1 hour and 49 minutes (167 km)

Keep on SS309 and take Via Giovanni Spallazzi and Viale Italia towards Molo S.Filippo in Ravenna

28 minutes (25.7 km)

Arrive to Terminal Crociere – Porto Corsini

48123 Ravenna, RA, Italia

From: Bologna Airport

Bologna Gugliemo Marconi International Airport (BLQ): Via del Triumvirato, 84, 40132 Bologna BO, Italia

Take A14/E45 at San Lazzaro di Savena from Tangenziale nord di Bologna

12 minutes (14.5 km)

Keep on A14/E45 towards SS309 Ravenna

36 minutes (63 km)

Take the exit on SS309 to Via delle Valli/SP112 and Viale Italia towards Via Molo S.Filippo

24 minutes (22.2 km)

Pier Long Term Parking

No long-term parking available at the Port

Port of Sydney, Australia

Overseas Passenger Terminal

West 130 Argyle St

The Rocks NSW 2000, Australia

White Bay Cruise Terminal

2041 James Craig Road

Rozelle NSW 2039, Australia

Celebrity Cruises Directions to Sydney Cruise Terminal:

Overseas Passenger Terminal:

The distance from Sydney Airport is approximately 16 kms. Travel time approximately 35 minutes.

Passengers can travel to the Overseas Passenger Terminal by train, bus, ferry, light rail, private vehicle, taxi or rideshare.

The Overseas Passenger Terminal is located on the right opposite the Sydney Opera House.

You can also use Google Maps to help you plan your journey to the new cruise terminal.

White Bay Cruise Terminal:

The distance from Sydney Airport is approximately 19 kms. Travel time is approximately 25 minutes.

Passengers must access White Bay Cruise Terminal via James Craig Road via The Crescent.

Passengers can travel to the White Bay Cruise Terminal via coach/bus airport transfers, private vehicle, taxi or rideshare.

There is no long-term parking. The car park is for short-stay pick up and drop off only.

You can also use Google Maps, download a PDF map to help you plan your journey to the new cruise terminal.

A three minute maximum drop off time is permitted and is enforced by Security Staff at the wharf. Parking* is available at the Wilson Car Park.

For further information, please visit the Port Authority of New South Wales website.

* All rates and prices are subject to change. Celebrity Cruises is not responsible for theft or damage to vehicles.

Port of Southampton

101 Berth, City Cruise Terminal

Southampton S015 1HJ

Celebrity Cruises Directions to Southamption, England Cruise Terminal:

From London Heathrow Airport:

Take A3113 from the airport to M25 (M25 is the London Orbital Freeway).

Follow signs for M3 at junction 12 - join M3.

Head south following signs for Southampton and Southampton Docks.

On leaving the M3, take the M27 following signs Southampton Docks.

At junction 3 – join M271 and continue to follow signs for Southampton Docks.

Dock Gate 10 is the entrance to the terminal area.

From London Gatwick Airport:

Take A23 from airport to junction 9a.

Join the M23 driving to junction 7.

Join the M25 following signs for M3.

Join at junction 12.

Join M3 and head south following signs for Southampton and Southampton Docks.

On leaving the M3 take the M27 following signs for Southampton Docks.

At junction 3 – join M271 and continue to follow signs for Southampton Docks. Dock Gate 10 is the entrance to the terminal area.

Rail Transportation

From London Waterloo Station:

Direct Train Service is available on South West Railways from London Waterloo to Southampton Central Station.

Approximate journey time is 1 hour 20 minutes.

Timetable information can be obtained on the internet at www.rail.co.uk .

Round trip train fair from London’s Waterloo station is approximately $65.00 (35 British Pounds).

The Pier terminal is approximately 15 minutes by taxi from the Southampton train station.

Approximate cost for taxi journey is $18.00 (8 British Pounds).

Parking at the Port of Southampton can be arranged in advance only by calling locally at +44 870-085-6030. There is very limited space available for cars not holding an advance reservation. For directions to the “Long Stay” parking facility, follow the above directions, however enter the Southampton Docks through Dock Gate 8.

Port of Civitavecchia (Rome)

Molo Vespucci, Civitavecchia 00053

Celebrity Cruises Directions to Civitavecchia (Rome), Italy Cruise Terminal:

From Fiumicino International Airport (also known as Leonardo Da Vinci Airport):

Take the Autostada E80/A 12 – Roma-Civitavecchia

Exit at Civitavecchia Sud

Follow the signs to the Sardinia Ferries

Entrance personnel will provide any further details

Once inside the port, signage posted throughout will direct guests to their assigned terminal

Parking facilities are available near the cruise terminals starting at a cost of € 60 EUR for a seven day cruise plus €12 EUR for each additional day (price subject to change without notice) for the duration of your cruise. The parking facility will only accept Euros on arrival and will not accept credit cards or checks. The parking facility is located inside the port area. The parking facility does not offer a shuttle service to the cruise terminal. Based on availability, guests can pay for a taxi to transfer to and from the pier terminal.

Security at the Pier:

For any day of travel concerns you may have, please contact our local cruise line representative, Aloschi Bros. at +39.06.420.20.498 or us at 1.800.256 6649 or +1.305.539.4107.

Port of Mumbai

Piet Heinkade 27

1019 BR Amsterdam

Celebrity Cruises Directions to Amsterdan, Netherland Cruise Terminal:

From Schiphol International Airport to pier (13 miles):

Exit the airport and take A4 to Amsterdam and then the A10 Amsterdam Ring Road (north).

Leave the A10 Amsterdam Ring Road (north) at the S114 junction (follow the signs Centrum, Zeeburg and Artis).

Turn left at the end of the exit road. Follow the road until you have passed the Piet Hein Tunnel.

At the end of the tunnel turn right, following the signs for "Centrum and Central Station".

You will pass three traffic lights. After the third light, turn right at the second access road. Entrance to the underground parking area is situated in front of the terminal.

Parking is located underneath the Passenger Terminal Amsterdam (PTA). Daily rate is approximately 30.00 Euros.

Port of Amsterdam

Port Rashid (Commonly known as Mina Rashid)

Passenger Terminal 2 / 3

Dubai, United Arab Emirates

Celebrity Cruises Directions to Dubai, United Arab Emirates Cruise Terminal:

From Dubai International Airport

Exit Dubai Airport and drive approximately 100 meters to the traffic light.

Turn left and drive for approximately 200 meters.

Head for the flyover showing direction Jebel Ali and Abu Dhabi.

Cross Al Grarhour Bridge and follow the directional signs to Port Rashid.

At the Last round about turn right and reach the main cargo gates of Port Rashid.

Drive through the gates and follow the signs to the 'Passenger Cruise Terminal'.

Continue straight past the round about and turn left at the small traffic signal.

Drive straight ahead and you will see the cruise terminal building.

Port of Dubai

Shinko Pier Exhibition Hall 2-5 Shinko, Naka-ku, Yokohama-shi, Kanagawa-ken 231-0001

The Tokyo, Yokohama Port website:

https://www.mlit.go.jp/kankocho/cruise/detail/019/index.html

Take Higashi Kanto expressway from Tokyo's Narita International Airport.

Continue driving on Higashi Kanto Expressway to Tokyo Higashi Kanto Expressway is connected to Expressway Wangan (Bay Shore Route) Line. (B-line)

Continue driving on Expressway Wangan Line to Yokohama through Haneda Airport

Then Across Tsurumi Tsubasa Bridge and Yokohama Bay Bridge.

Turn off expressway Wangan line at Shin Yamashita exit.

After exiting, pass underneath the Expressway

turn left at intersection in front of Yamashita park, then turn right at an intersection the name of Yamashitabashi.

Go straight through Yokohama Marine Tower and Yamashita Park to the Kaigandori-yonchome intersection

Then turn right at Kaigandori-yonchome intersection then you will arrive at Shinko Pier Exhibition Hall.

No Parking info Available

Port of Tokyo

Passenger Terminal

Nudo Baron s/n Almacen Simon Bolivar

Recintos Portuarios

Valparaiso Chile

From Arturo Merino International Airport (SCL)

Upon leaving Santiago airport at Pudahuel take a right onto Highway 68 (Ruta 68) which goes for about 75 miles to Valparaiso and Via del Mar.

Once in Valparaiso, follow Argentina Ave until it becomes Espana Ave.

Go under the railway into the port area

*Short term parking only-- $1 USD per hour

*Celebrity Cruises is not responsible for theft or damage to vehicles.

Port of Valpraiso

Wilhelminakade 699

3072 AP Rotterdam

The Rotterdam Port website:

https://www.cruiseportrotterdam.nl

Rotterdam cruise port terminal is built on the Wilhelmina Pier. It is west of Erasmus Bridge, on the south bank of Nieuwe Maas River.

Schiphol Airport Amsterdam is 1 hour from the cruise ship terminal.

The distance to Rotterdam Airport is only 20 min.

The city's Central Station is also located close to the cruise terminal building. You can easily reach the terminal by taxi, tram lines 20/25/30 from the city center, or by Metro. Get off at Wilhelminaplein and walk a short half-block east to the cruise terminal.

*Reserve your parking spot at Q-Park De Rotterdam, a 1 minute walking distance to Cruise Terminal Rotterdam.

For more information, click here.

Port of Rotterdam

Reyjavik Cruise Terminal,

Skarfagarðar, 104 Reykjavik

Main cruise termninal in Reykjavik. 7 minutes drive from city center. 45 minutes from Keflavik airport

*Limited parking available at pier, parking area is located by ferry to videy island.

Port of Reykjavik, Iceland

Av. Rodrigues Alves, 10 Centro

CEP 20081-250 - Rio de Janeiro, RJ - Brazil

Directions from Rio de Janeiro - INTERNATIONAL AIRPORT:

Follow southwest 160 m

Take the first right, head toward Rd. Itacolomi 23 m

Turn left onto Rd. Itacolomi 88 m

Sharp right on Rd. Itacolomi 1.9 km

Turn right on Rd. Canary Islands 1.9 km

Continue Rd. Galeo 1.4 km

Slight left at Ln. Red / Av. Pres. Joao Goulart 7.5 km

Slight left at Vd. Prof. Mario Henrique Simonsen 230 m

Continue Ac. p / Av Brazil - High Lane 550 m

Continue to Avenida Brazil - High Lane 1.0 km

Slight left at Ac. p / EVD Perimetral 130 m

Continue Vevd. Perimetral 5.3 km

Take Gen. Justo Av 450 m

Take the exit toward the Avenida Beira Mar 120 m

Turn right on Avenida Beira Mar 85 m

Take the ramp onto Av Gen. Justo 650 m

Continue Vevd. Perimetral 1.8 km

Continue Ac. p / Av Rodrigues Alves 350 m

Continue to Avenida Rodrigues Alves

The destination is on your right 11 m

Pier Maua S / A

Avenida Rodrigues Alves, 10 Sade - Rio de Janeiro - RJ, 20081-250

Directions from Rio de Janeiro - DOMESTIC AIRPORT:

Follow the southwest Lrg. of World War II Soldier toward Gen. Justo Avenue 50 m

Sharp right at Av Gen. Justo 130 m

Continue Av Alfred Agache 950 m

Continue Ac. p / Av Pres. Vargas 210 m

Continue Av. Vargas 170 m

Slight left at Av. Vargas - Central Lane 34 m

Turn left on Avenida Rio Branco 1.4 km

Turn left to stay on Avenida Rio Branco 110 m

Slight left at Av Beira Mar 600 m

No parking info is available

Port of Rio De Jeneiro

Akti Xaveriou

185 38 Piraeus, Greece

From the Airport Athens Elefterios Venizelos International Airport (Approximately 1 hour:

Head south-west on Attiki Odos/A62, continue onto Leof. Koropiou Aerodromiou.

Turn left onto Leoforo Eyelpidon.

Use right 2 lanes to turn right onto Leof.

Kon/nou Karamanli.

Continue onto Leof. Posidonos.

Continue onto Leof. Apollonos.

Keep left to stay on Leof. Apollonos.

Continue onto Mirkras Asias.

Continue onto Alipedou.

Turn left onto Eth. Antistaseos.

Turn right to continue on Eth. Antistaseos.

Continue onto Dim. Gounari.

Turn left onto Akti Posidonos.

Turn right onto Akti Miaouli.

Enter roundabout and exit at Cruise Terminal.

*Parking is available:Located at 1-6 Akti Miaouli Street, opposite Agios Nicolas Church. The approximate fee is 14 Euros per day (subject to change without notice). The distance to the Cruise Terminal is approximately 150 meters.

Port of Lisbon, Portugal

Lisbon Cruise Port

The Lisbon Port website:

HomePage | Lisbon (lisboncruiseport.pt)

From Lisbon Airport:

Take the 1st exit onto R.C.

Continue at Av. Berlim on the way to Av. Infante D. Henrique

You will arrive to Doca Jardim do Tabaco Terminal de Cruxeiro de Lisboa 1100-651 Lisboa (20 minutes distance)

Long term parking available https://www.lisboncruiseport.pt/

What is Brightline?

Brightline is your convenient link between Florida’s major cities and cruise ports. Go from station to vacation effortlessly, enjoying a smooth ride all the way.

How do I get from Brightline to my cruise?

Opt for Brightline+ services, designed to take you from train to cruise ship—or vice versa—with zero hassle. Secure your transit arrangements in advance and set the stage for a relaxed, carefree voyage from the moment you step aboard our train. And for our PREMIUM guests, relish in the added luxury of a complimentary Private Ride powered by Uber within a 5-mile radius of any South Florida Brightline station, making your cruise journey smoother than ever.

What are the benefits of Brightline?

Beyond bypassing the traffic, Brightline offers free Wi-Fi, plenty of charging ports, and dining options. Say goodbye to parking fees and car rentals; embrace a seamless, enjoyable travel experience before and after your cruise vacation. Special offers for families and groups are also available, making it easier than ever to get your whole crew to their cruise.

Previewing: Promo Dashboard Campaigns

Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST

Cruise Embarkation

Embarkation begins at the check-in time shown on your cruise ticket. Check-in closes 2 hours before the ship is due to depart in all embarkation ports. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. You will be required to show your embarkation form before boarding.

At the terminal

1. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. All bags must be labelled beforehand with your name and surname, the name of the ship, the cabin number and the date and port of departure.

Luggage will be delivered directly to the cabin. The expected delivery timeframe is from late afternoon through early evening. We recommend keeping any items needed for embarkation day and evening in your carry-on bag including clothes for the evening and any medications.

2. Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). Collect your Cruise Card and MSC wrist band (if available). Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. On request, the butler will also unpack guests’ suitcases. 3. Proceed to the security control. Please note that staff may search you and/or your luggage and confiscate any articles that could represent a safety risk.

4. Board the ship where staff will take your security picture, if you have not already done so via the MSC for Me app or web check-in  (if available). Then proceed to your cabin.

5. Go to your cabin. Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. If your cabin is not yet ready, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name

6. Activate your Cruise Card for onboard purchases. (See the Onboard Payment  section below for further information on how to do this.)

7. Take part in the obligatory safety drill.

8. Don’t miss the MSC Cruise Guide, an important presentation where we will tell you all you need to know in order to live your cruise to the full. The embarkation process might differ for MSC Seaside and MSC Divina.

Fly & Cruise Embarkation

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Boarding the Ship Early

We all want to get our vacation started as quickly as possible and waiting in the departure lounge in anticipation isn’t the best way to kick off the celebrations. Here’s a guide on how to get on the ship as early as possible.

This guide was last updated on 16 May 2024 by David Todd . If you spot any errors or missing information, please let us know .

Cruise passengers making their way to a luggage drop-off point labelled 'Virgin Voyages' in red

Tips on how to board the ship as early as possible

When it comes to starting your Virgin Voyages vacation as early as possible, there are a few ways to ensure you board the ship promptly. Follow these tips to make the most of your getaway right from the beginning:

  • Check in ASAP (Early Boarding Time) – Check in is open as soon as you book, keen sailors can get one of the earlier times for free directly in the app.   How to: Go to the Virgin Voyages app > Scroll down to the Check-in section of the app and scroll to the final section “Step Aboard” > Pick a Slot.
  • This option is only available for 75 cabins (with 2 people sharing) per sailing.
  • Currently, the cost for Splash of Romance is $200 per cabin.
  • By choosing this option, you’ll have the opportunity to start your vacation ahead of others.
  • If you’re a Sea-Rover or Sea-Blazer , you’ll enjoy the benefits of Deep Blue Extras through the end of 2024.
  • Deep Blue Extras provides a dedicated VIP line for sailors who qualify.
  • This exclusive perk allows you to bypass the regular boarding process and access the ship sooner.
  • Guests staying in Rockstar Suites, the highest level of accommodation, are granted early boarding privileges.
  • Look out for dedicated staff members who will assist Rockstar and Sailing Club guests during the boarding process.

A row of cruise check-in desks labeled 'Rockstar Quarters and VIP'

Important Early Boarding Information

  • Early Boarding Time: Early boarding typically begins around 1:30 PM at most locations.
  • Exceptions to App Times: If you qualify you can ignore the scheduled boarding time in the Virgin Voyages app, you can still board starting from 1:30 PM even if the app has a later time. Simply follow the instructions provided by the staff at the port.
  • Splash of Romance and Deep Blue Extras Guests: After Rockstar guests have boarded, Splash of Romance and Deep Blue Extras guests will be invited to step onto the ship immediately.

By following these guidelines, you can maximize your vacation time and start enjoying all that Virgin Voyages has to offer as soon as possible. Whether you choose Splash of Romance, are a part of the Sailing Club with Deep Blue Extras privileges, or are a Rockstar Suite guest, early boarding ensures you can begin your unforgettable journey without delay.

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  • Princess Cruises

How do I determine boarding time?

Fire6

By Fire6 , July 15, 2019 in Princess Cruises

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Cool Cruiser

This is our first time cruising on Princess.   I have searched my travel documents and their web site and all I have is a "Departure" time (4 pm Sunday for Star Princess out of Seattle).

On prior cruises with Carnival, we had a boarding group and a certain time to be at the port.   I see no information on how early or late we can or should board.

Sorry if I'm missing something obvious, but am trying to arrange transportation and don't want to arrive at the port and have to sit around for hours.

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Jeter02

Once they get clearance on the ship, they begin boarding. Usually they board around 11. Cabins are always ready once you get onboard. 

neverbeenhere

neverbeenhere

Cabins are almost always ready upon boarding.  Plan on getting to the pier prior to 2 pm. 

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Generally if you want to be one of the early boarders arrive at the pier around 10:30/11:00am. Once checked in you will be provided with a boarding group number. Numbers are assigned in order of arrival at the pier. Somewhere around 11:30, maybe noon boarding begins with priority boarders. Once boarding begins it goes quickly. You should be on board before 12:30. If you want to avoid the lines arrive later after 1:00. You will most likely receive a notice of boarding times by deck. This is mainly just a suggestion. Follow or don't it's up to you.

PMGS247

29 minutes ago, Jeter02 said: Once they get clearance on the ship, they begin boarding. Usually they board around 11. Cabins are always ready once you get onboard. 

Agreed with the above other than the cabins always being ready.  My last 2 trips on the Caribbean Princess rooms were scheduled to be ready at 1pm.  Most recently they made the "rooms are ready" announcement 45 minutes early, but the first time 1pm was accurate.

Depends on the port you're going out of but seems as a good general rule if you show up in the 10:30-11am range they'll process you and you'll be assigned a boarding group and you'll go to a waiting area. It won't take long from there...exactly when they start loading people onto the ship will vary slightly...probably in the 11:00-11:30 range.  I'm surprised Princess isn't more structured with boarding time assignments, but I guess people's arrival times naturally spread themselves out so they don't get overloaded?  Always been a bit of a mystery to me that they're as lax as they are about it, but it's always gone perfectly smoothly for me.  Any boarding times on any documents you see are a suggestion and not enforced in the slightest...I honestly don't even know if they're there at this point, I haven't even noticed on the last couple cruises.

3,000+ Club

kywildcatfanone

You can show up to the pier anytime mid morning to early afternoon.  On most ships cabins are ready when boarding starts, but not always.

shanecindy21403

I usually show up around 1030 and get onboard by 1115-1130. My last cruise on the CB it said to be there at 1pm. We showed up at 1015 and were onboard by 11.

The good thing about Alaskan cruises is that there are not as many people with priority boarding. As others have said, the new procedure is that cabins aren't necessarily ready when boarding begins. On my Island Princess cruise last month, I was able to take my carry-on bag to my cabin to drop it off and then head to the dining room for lunch. They made the announcement about cabins being ready during my lunch.

This is all very helpful.   Thank you!   I guess the cruise lines are like airlines.   Each one boards a little differently and it can be confusing if you're used to doing it the same way every time.   

Pierlesscruisers

3 hours ago, Fire6 said: This is our first time cruising on Princess.   I have searched my travel documents and their web site and all I have is a "Departure" time (4 pm Sunday for Star Princess out of Seattle).   On prior cruises with Carnival, we had a boarding group and a certain time to be at the port.   I see no information on how early or late we can or should board.   Sorry if I'm missing something obvious, but am trying to arrange transportation and don't want to arrive at the port and have to sit around for hours.   Thanks!

For a Princess cruise out of Pier 91 in Seattle, a good time to arrive is between 10:15 and 11:00 in the morning as a number of people have mentioned.  There is also some incorrect info that is mentioned here.  For one ting, cabins are  not always ready once you get on board. It depends on the ship and a number of other factors that may vary from voyage to voyage. The ships try to have them ready but sometimes it's just not possible. The Star usually says that their cabins will be available by 1:30pm but it may be earlier also. The announced boarding time for the Star in Seattle is also usually given as 12 noon but normally begins between 11 and 11:15am. Again, it depends on a number of factors. Group boarding numbers are assigned when you process through check-in not when you arrive at the pier. Of course, those who arrive earlier normally go through check-in  earlier than someone who arrives later of course so I guess you could say that the it does have to do with arrival at the pier. Again, with Princess at Pier 91 in Seattle, those who get through check-in after about 12 noon or so normally go straight from check-in to boarding with no delay. For the most part lines at check-in, while not completely unknown, are the exception rather than the rule.

6 hours ago, Jeter02 said: Once they get clearance on the ship, they begin boarding. Usually they board around 11. Cabins are always ready once you get onboard. 

Not always.

Daniel A

Colo Cruiser

We arrive by 10:00.

A nice relaxing embarkation lunch in the dining room after boarding.

Open noon -1:30.

satxdiver

Unlike CCL Princess does not have strict boarding times.  You most likely will be given a "suggestion" at to time to board arranged by deck numbers which almost everyone ignores.  Departure time may be 4 PM but final boarding time is earlier so don't wait until the last minute to inprocess and board or you will be standing on the pier waving good bye to the ship.  Arrive very early and you will have to stand in line while later there may not be a line.  Priority boards first followed by the normal pax.  You will be given a number and board in that sequence. 

We've been on cruises where the ship left right after passengers boarded. There's a muster drill for those who boarded too late. I checked the Patter for my southbound cruise on the Island last month. The all-aboard time as well as the first muster drill was 7:45. The muster drill for those who boarded too late to attend the first one was 8:15. We sailed a little after 8:00, so that means some people must have boarded between 7:45 and when we sailed.

There are phone numbers to call if you've been delayed on your way to the port.

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