american airlines weather travel alerts

5 things to know about airline travel alerts

If you've had trips booked to or from Florida or other destinations on the East Coast this past week, there's a good chance you've dealt with an airline travel alert as Hurricane Ian made its way north .

These alerts are common during hurricanes as well as winter snowstorms and particularly disruptive rounds of summer thunderstorms, and often cause airlines to relax their policies surrounding itinerary changes. While they may be called something different from airline to airline — travel notice, advisory, etc. — the idea behind these alerts issued by airlines is that they give passengers improved flexibility in getting on new flights, postponing travel or avoiding cities with bad weather.

In the past, I have used the leniency offered by travel alerts to depart for a trip 24 hours early to beat a snowstorm and to avoid a connecting city where stormy weather was in the forecast. I've also canceled a trip affected by an alert and claimed travel credits I was then able to use for a future flight.

Since airlines have generally relaxed many of their cancellation and change policies compared to before the pandemic, it's much easier to change a trip for free now, even under normal circumstances, than it was a few years ago. Today, how critical a travel alert is for your itinerary often depends on the type of ticket you booked, and how flexible it was to begin with.

At the same time, these alerts can give any traveler an early heads-up about impending bad weather, prompt you to change your itinerary and help with providing added flexibility. So, knowing what a travel alert means and how to take advantage of it will help you have the smoothest and cheapest trip possible — whether it's now, in a couple of days or months down the road.

A travel alert is a good heads-up

I often add my destination city — and even connecting cities — to my iPhone's weather app in the days before a flight, but a travel alert from an airline can likewise be a good way to notice if your itinerary could be affected by bad weather.

Say you're planning to fly from Providence, Rhode Island, to Cancun, Mexico, with a connection in Atlanta. If you get a winter weather travel alert for Atlanta, that might warn you that the likelihood of a delay or cancellation due to snow or ice is high.

These alerts are often based on weather forecasts. They can be an early sign that the weather somewhere along your itinerary is looking dicey and may cause your trip to be disrupted.

Anyone should be able to change a trip

The largest U.S. airlines have relaxed change fees in recent years, allowing passengers in most ticket classes to at least cancel and get flight credit for future trips, or change a ticket and, at worst, pay a fare difference. The big exception, though, is that under normal circumstances, basic economy passengers aboard American Airlines, Delta Air Lines and United Airlines don't have trip-changing flexibility.

That's where a travel alert comes in: If your trip is affected by one of these advisories, even if you booked basic economy, you'll generally be allowed to change your trip with no fees.

There's frequently no need to stand in line or call the airline's customer service number. Check the airline's app ; you may be able to quickly rebook right there.

Rebook the same trip or get flight credit

Some of the specific terms will differ from airline to airline when it comes to travel alert policies, and can also change from one specific alert to the next. However, on the three domestic legacy carriers, travel alerts often carry two general rebooking options.

If your travels are affected by the alert, you can typically rebook your trip for the near future — often directly after the weather event subsides. If you decide on this option, you may be able to rebook the same trip without paying any difference in fare, as long as you travel in the same cabin. Read the alert carefully: It should specify what the acceptable travel dates are for this option. You'll probably have to book the same origin and destination cities you had planned on your original itinerary.

Alternatively, you can often claim flight credit to use in booking a future flight. This is a good choice if you no longer want to travel to the same destination, or if that specified window of dates no longer works for you. The airlines will typically give you an option to claim flight credits for the value of your ticket. American, Delta and United often allow you a year to use these credits. One thing to watch for: Double-check the alert to see whether you have a year from when you claim the credits or a year from when the original ticket was booked; you'd hate to see those credits expire .

On Southwest Airlines, you can always cancel and rebook your trip with future flight credit, even outside of a travel alert; in fact, certain higher-fare tickets are always eligible for refunds.

Again, these are just general rules of thumb, and specific policies can vary from airline to airline and from one weather event to the next. So, be sure to check the particular alert that applies to your trip.

Not covered by the alert? Keep checking

If you're not covered by a travel alert but are concerned about impending weather, keep checking the airline's website, the app and your email inbox. As weather forecasts change, cities included in travel alerts change.

For instance, as Hurricane Ian began to form as a tropical storm over the Caribbean, airlines issued alerts for destinations like Jamaica, Grand Cayman and some Florida airports. Carriers added dozens more airports to the alerts as Ian strengthened and then moved north, though.

Changing forecasts can also greatly affect the dates listed as part of an alert, so be sure to bookmark the alert page and watch for subsequent updates.

Don't forget about refunds

Keep in mind that whether a cancellation or delay is "the airline's fault," or not, affects reimbursement for things like an extra hotel night or a meal while you wait out a delay. Generally, during bad weather — which is a common cause of travel alerts — you won't be eligible for those types of reimbursements if your trip is disrupted.

On the other hand, if your flight is canceled or significantly delayed and you choose not to travel, you are entitled to a timely refund under U.S. Department of Transportation policies. That goes even for weather-related disruptions.

Keep in mind, if you take the airline up on its offer to rebook you, or accept credits for future travel, you're not eligible for a refund.

If the airline cancels your trip due to the weather though, and you'd like your money back rather than putting it toward future travel, asking the airline for a refund is certainly an option at your disposal.

Bottom line

Plenty of travelers have had to contend with travel alerts over the last couple of weeks as hurricane season threw a wrench in many fall travel plans. Knowing how these advisories work and how they can affect your trips can be crucial. This is especially true as Mother Nature is sure to intervene in itineraries in the form of snow and ice storms within the next few months.

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Airlines Issue Travel Alerts Ahead of Predicted Winter Storm in the Northeast

Delta, United Airlines, American Airlines, JetBlue, and Spirit Airlines each issued travel alerts.

Matthew J. Lee/The Boston Globe via Getty Images

A winter storm is preparing to pelt the East Coast with snow, ice, and rain this weekend, and airlines are preparing by issuing travel alerts.

The worst of the storm is likely to hit north of New York City with areas into the Hudson Valley and along the Connecticut coast expected to receive up to 10 inches of snow, CNN reported . In Boston, residents may see 4 to 7 inches of snow from late Saturday through Sunday night, and areas like Worcester, Massachusetts, may see as much as 6 to 12 inches.

Several airlines were preparing for the storm by proactively issuing travel advisories for large swaths of the Northeast. Delta Air Lines issued an alert for cities as far south as Roanoke, Virginia, and as far north as Maine for travel on Saturday and Sunday. Similarly, United Airlines , American Airlines , JetBlue , and Spirit Airlines each issued weekend alerts for states including New York, Rhode Island, Pennsylvania, Massachusetts, Connecticut, Vermont, and beyond.

Airlines that issue these travel alerts waive change fees and fare differences so passengers can reschedule their flights around the storm.

Flight disruptions were possible over the weekend, but travel on Friday was relatively smooth with about 700 delays within, into, or out of the United States as of Friday morning and about 30 cancellations recorded, according to flight tracker FlightAware .

In New York, Gov. Kathy Hochul said in a statement the state was monitoring the forecast, but urged people “to be vigilant” as she expected “heavy, wet snowfall across various regions, potentially causing power outages and hazardous travel.”

While winter storms present travel challenges, one group was ready to welcome the snow: New York’s snow-starved ski resorts . Belleayre Mountain in New York’s Catskill Mountains wrote it was “intently” watching the forecast, and Hunter Mountain wrote it was “gearing up” for the storm.

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Travel alerts

When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.

We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.

Current travel alerts

Information current as of April 17, 2024

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Your change fee is waived if you:

• Are traveling on an American Airlines flight
• Are booked in any fare class, including Basic Economy
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American Airlines offering nonstop PHL flight for Eagles game in Brazil

PHILADELPHIA - The Birds are flying south to make history this upcoming season, and you can meet them there!

American Airlines has announced nonstop flights from Philadelphia to Sao Paul, Brazil, to see the Eagles take on the Packers on September 6.

The first flight will take off on September 5, then a second will bring fans home on September 7.

"This special flight marks the first time American offers service to South America nonstop from PHL."

Eagles to take on Packers for first-ever NFL season opener in Brazil

The Philadelphia Eagles were chosen to take on the Green Bay Packers for the NFL's first-ever regular season game in Brazil during Week 1 on September 6.

The season-opener will be the NFL's first-ever regular season game in Brazil, and first Friday night game of opening weekend in more than 50 years.

To celebrate the special game, American designated flight numbers AA215 and AA62 for the trip!

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American Airlines Pilots Warn of ‘Spike’ in Safety Issues

T he Allied Pilots Association (APA), the union for American Airlines pilots, issued a recent alert to its members warning that the group “has been tracking a significant spike in safety and maintenance-related problems in our operation.”

Problematic trends include tools left in wheel wells, an increasing number of collisions between aircrafts being towed, improperly closed out maintenance actions with repeat writeups, pressure to return aircrafts to service to maintain on-time performance due to a lack of spares and increased intervals between routine aircraft inspections, according to the membership update posted on the union’s website on April 13.

The alert comes as airplane manufacturer Boeing and several U.S. airlines are under scrutiny following multiple safety incidents this year. 

In January, a door plug blew off mid-air on an Alaska Airlines flight. Federal officials said it’s very fortunate no one was seriously injured or killed, but the incident prompted lawsuits and ongoing investigations. United Airlines has also experienced a string of incidents since the start of the year, including a tire falling off a plane on a flight leaving San Francisco.

Amid the turmoil, a Boeing whistleblower is expected to testify before a Senate subcommittee Wednesday alleging safety concerns at the manufacturer, which the company denies.

The APA said in its statement that issues are not unique to its competitor: “While United Airlines is currently under public and government scrutiny, it could just as easily be American Airlines.”

In response to APA’s statement and other questions, an American Airlines spokesperson tells TIME in an email: “Safety at any airline is a shared mission and it’s especially true at American. Our robust safety program is guided by our industry-leading safety management system. It includes a multitude of collaborative programs—and regular touchpoints—with the FAA and all our unions, including APA, to further bolster our strong safety record and enhance our ever-evolving safety culture.” American Airlines did not answer TIME’s question to confirm or deny an increase in safety incidents.

TIME reached out to APA for more details.

The union represents 15,000 pilots of American Airlines, according to its website. In an update posted online on April 15, union president Ed Sicher wrote that the union had met with senior management earlier this month to discuss identified operational hazards. He said they since secured a commitment to involve the union earlier in a safety risk assessment process and asked to “have a seat at the table for the entire quality assurance process.”

The union reminded its members that captains must comply with all safety standards. 

“While noncompliance in the United States presents certain risk to your career, noncompliance outside the United States presents a clear and present danger to your personal freedom,” the membership update statement read. “Recently, one of our crews had an in-flight emergency and recovery back into a foreign country. The foreign authorities gathered all documentation and meticulously inspected the aircraft status paperwork, interrogated the crew, and demanded they explain and justify the checklist procedures they conducted.” 

The union cautioned its members to put safety first despite job pressures. 

“Remember: Don’t rush, don’t be intimidated, and don’t be pressured into doing something that doesn’t pass the “smell test,” the alert read. “Just because it’s legal doesn’t make it safe.”

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Breaking news, american airlines changes passenger rules for earning miles — and travel agencies are pissed.

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American Airlines has multiple travel advisors up in arms after it announced plans to restrict AAdvantage Miles earnings for certain booking agencies.

The airline behemoth  announced  in February that flyers hoping to earn AAdvantage miles for their flights will have to do so directly through American, their airline partners, or preferred travel agencies recognized by the company.

The change will take effect on May 1, but American has yet to reveal which agencies will be included in its “preferred agencies.”

The change comes as part of the airline’s effort to minimize costs for agencies using older technology booking systems.

The airline has tried to convince agencies using the older booking systems to upgrade to newer platforms like the one American uses on its website.

While American  announced  a list would be shared in “late April,” agencies unsure if they’ll make the cut are expressing their distaste for the major change.

The American Society of Travel Agents (ASTA), Association of Canadian Travel Agencies and Advisors (ACTA), Foro Latinoamericano de Turismo (FOLATUR), and World Travel Agents Associations Alliance (WTAA) emphasized that any plans to restrict their clients’ earning miles could be detrimental to their agencies.

“It’s clear from the consensus among WTAAA, ACTA and FOLATUR, representing travel professionals around the world, the detriment that American’s decision will have on the travel industry globally,” President and CEO of ASTA, Zane Kerby, told  Travel and Tour World .

Kerby called out American for “operating in bad faith” and was “looking to pad its bottom line at the expense of our valued clients and the millions of consumers who rely on their trusted travel advisor.”

Henry Harteveldt, president of the travel industry market research firm Atmosphere Research Group, told  Fodor’s Travel  the move is a “very inward-looking” perspective on American Airlines.

“It’s not a very consumer-friendly approach, and American is being a bit of a bully here,” Harteveldt explained — adding the move will put loyalty airline members in the crossfire of the company’s dispute with agencies.

Harteveldt believes the move is also being monitored by the company’s competitors, who may adopt the change if it’s a success or whose sales teams may swoop in to poach any American flyers unpleased with the new method.

“As risky as American’s actions are, a lot of airlines are watching to see if it works out well for them, because if it does, I would not be surprised to see United and Delta copy it in certain ways,” he told the outlet.

While the airline is deadset on the change, Brett Snyder — author of the popular travel industry blog Crankyflier and CEO of the travel assistance service Cranky Concierge — said the move could cause “confusion” for the company’s flyers who already are trying to navigate their “frequent changes.”

“The biggest impact will likely be on business travelers who may not have a choice of where to book depending upon company policy,” Snyder told the outlet.

“The fact that American still hasn’t told everyone who is or is not preferred adds more to the confusion.”

As the airline industry waits to hear who American will list as their “preferred agencies,” occasional travelers may also feel the weight of the change, Snyder explained.

He worries that some agencies may not disclose that to their customers during the booking process.

Also, the move could affect cruise lines that book airfares as part of their packages, who may opt against using certain agencies not listed as one of American’s preferred agencies.

The changes will only affect travelers who collect AAdvantage Miles for their flights on American.

Flyers using corporate accounts with American will continue to earn miles for their flights no matter which booking channel they use unless they book a Basic Economy fare.

Travelers collecting miles from other Oneworld partners—the global airline alliance American is a member of with 13 other Airlines, such as British Airways, Qatar Airways, and Malaysia Airlines—will continue to earn miles for American Airlines flights regardless of booking channel.

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Top tips for finding a cheap flight from New York to Moscow

• The New York area has a few different airports for visitors to fly into, such as LaGuardia (LGA), Newark Liberty (EWR), and John F. Kennedy (JFK). LaGuardia is the closest to the city center, as it is only 10 miles away, while John F. Kennedy can be found approximately 17 miles away from downtown New York. You will find Newark Liberty approximately 13 miles from downtown.
• Moscow is serviced by five different airports, which are known as Sheremetyevo (SVO), Domodedovo (DME), Vnukovo (VKO), Zhukovskyt (ZIA), and Ostafyevo (OSF). Domodedovo International Airport is one of the largest in the area and services many international flights, including those from the United States.
• If you have some extra time before you can board your plane at John F. Kennedy, you may want to rest and relax in one of the airport lounges. There is the Primeclass Lounge in Terminal 1, the Centurion Lounge in Terminal 4, and the American Airlines Admirals Club in Terminal 8.
• Those that will be traveling with little ones should keep in mind that Vnukovo International Airport has a parenting room in Terminal D that can be accessed for free. This room contains changing tables, a play area, and baby cribs.
• To rest before a long day of traveling, you may want to treat yourself to a spa treatment at the Departure Spa in Terminal C of Newark Liberty. You can choose from a variety of treatments here, including manicures, massages, and pedicures.

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American Airlines pilots raise alarm about safety in new union memo

American Airlines’ pilots union is warning that it’s been tracking a “significant spike” in safety and maintenance issues at the airline.

In a memo to its members that USA TODAY reviewed, the Allied Pilots Association’s Safety Committee said it was seeing a trend of tools left in wheel wells after maintenance work was performed, an increase in aircraft collisions on the ground during towing operations, poor recordkeeping and abbreviated check flights after maintenance, among other issues.

“While United Airlines is currently under public and government scrutiny, it could just as easily be American Airlines,” the memo said. The union also said airline employees appear to be under pressure to return aircraft to service in an effort to maintain flight schedules.

In a separate letter to the union’s members that USA TODAY reviewed, APA President Ed Sicher said union representatives have met with American’s management team to address their concerns.

“We secured management’s commitment to involve the union earlier in the safety risk assessment (SRA) process, and we are likewise seeking a commitment that APA will have a seat at the table for the entire quality assurance process,” Sicher’s letter said. It also encouraged members to continue taking advantage of internal reporting tools if they witness safety or maintenance-related incidents.

American told USA TODAY in a statement that safety remains a top priority for the company.

“Safety at any airline is a shared mission and it’s especially true at American," the statement said. "Our robust safety program is guided by our industry-leading safety management system. It includes a multitude of collaborative programs – and regular touchpoints – with the FAA and all our unions, including APA, to further bolster our strong safety record and enhance our ever-evolving safety culture.”

Zach Wichter is a travel reporter for USA TODAY based in New York. You can reach him at [email protected].

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American Airlines pilots call out ‘significant spike’ in safety problems

The union told members to avoid rushing while doing their jobs and to not be pressured into doing anything unsafe..

By Bloomberg Wire

1:03 PM on Apr 15, 2024 CDT — Updated at 4:06 PM on Apr 15, 2024 CDT

The union for American Airlines pilots warned members to be vigilant amid a “significant spike” in safety- and maintenance-related problems at the carrier.

The Allied Pilots Association cited “problematic trends” in a memo sent April 13, including instances of tools being left in airplane wheel wells and an increasing number of collisions between aircraft while they’re being towed. The union, which represents about 15,000 pilots, implored its members to avoid rushing while doing their jobs and to not be pressured into doing anything unsafe.

“Safety at any airline is a shared mission and it’s especially true at American,” said American Airlines spokeswoman Gianna Urgo. “Our robust safety program is guided by our industry-leading safety management system. It includes a multitude of collaborative programs — and regular touchpoints — with the FAA and all our unions, including APA, to further bolster our strong safety record and enhance our ever-evolving safety culture.”

The union message underscores the heightened scrutiny on airline safety following an incident in January in which a panel blew out of the side of Alaska Airlines plane midflight. United Airlines Holdings, in particular, has garnered unwanted attention over a series of headline-grabbing mishaps, including a wheel falling from a plane after takeoff and an aircraft running off an airport runway.

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“While United Airlines is currently under public and government scrutiny, it could just as easily be American Airlines,” the APA said in its memo.

The union recently spoke with senior management at the carrier about becoming involved earlier in assessments of safety risks and the “initial response to our request was encouraging,” said Dennis Tajer, a union spokesperson. “We fully intend to do everything we can to assure that American maintains strong margins of safety.”

The union cited other problems, such as increasing instances of equipment being left in sterile areas where planes pull into gates and faulty paperwork documenting when damaged aircraft are ferried to another location.

APA also warned members to watch for hazards “while operating on the ramps and taxiways in congested airports staffed with inexperienced controllers and ground personnel.”

The Federal Aviation Administration recently increased its oversight of United as part of a broad safety review, delaying some activities, including the postponement of two new routes the airline had planned to begin this summer. The carrier is conducting its own internal review, as well.

Boeing Co.’s manufacturing and quality practices also have been under intense FAA scrutiny since the Alaska Airlines incident involving a nearly new 737 Max 9. The harsh spotlight now extends to the 787 Dreamliner, after an engineer at the planemaker alleged the company took manufacturing shortcuts on the aircraft to ease production bottlenecks.

Bloomberg Wire

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Dallas Weather

Affected Airports - City , State Association:

• Dallas/Fort Worth, TX (DFW)

For complete details View

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due possible Operational disruptions, including delays and cancellations  due to DFW Weather Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Inventory Requirements

Lowest Inventory, Same Cabin

If original inventory is not available rebook lowest inventory available in the same ticketed cabin. As a reminder, customers that do not hold a Basic Economy fare should never be booked into B inventory.

Basic Economy -

• Must be booked in B inventory only. If B inventory is not available, then an alternate flight must be selected. Advance Purchase and Ticket Change restrictions are waived.

Instant Upsell -

Refer to Travel Notice Policy - Travel Agency Guidelines for rebooking guidelines and Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com . IU PNRs contain the following SSRs:

• OTHS AGENCY RETAINS CONTROL OF TKT FOR REISSUES
• OTHS INSTANT UPSELL ANCILLARY EMD ISSUED 001xxxxxxxxxx

Refer to Exceptions to Fare Rules .

Note: If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket; all rules and restrictions apply. Travel must commence no later than one year from the date of original issuance.

Endorsement Box Requirements

• Refer to individual Travel Notice for Event Name
• Ticket Reissue required. This is the only required verbiage and supersedes all other information.

Instant Upsell (IU) tickets must use waiver code: TNADV/IU when rebooking in the Instant Upsell Inventory IU PNRs contain the following SSRs:

Refer to Travel Notice Policy - Travel Agency Guidelines for Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com .

Changes to Origin/Destination - Not Allowed

• Waive Change Fee
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• 300 Mile Radius is always allowed, unless otherwise stated in the notice
• Changes to origin/destination are not permitted for the travel notice
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300-Mile Radius Only - Allowed

• Within same country
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Basic Economy Short-haul fares

book in B inventory only.If B inventory is not available, then an alternate flight must be selected.

Changes to Connection City

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Changes to Co-terminal and MAC airports on AA Prime and AA*/Codeshare flights are allowed

• Co-terminal & MAC Airports are considered the same routing.  

Reissue Policy Information

American Airlines will waive change fees and travel agents may rebook and reissue tickets provided the below guidelines are met and applied:

• Ticket issued on the following ticket stock: AA 001, AY 105, BA 125, El053, IB 075, JL 131, QF 081
• Applies to AA*/ one world flights
• Travel has not commenced on the affected flight segment and the ticket has not been reissued by American Airlines
• The first departure flight is more than 2 hours away
• Affected coupons are in OK status
• Travel reissuance only in accordance to dates identified in the applicable Travel Notice Exception Advisory
• More than one change allowed without an additional collection, including penalty or change fee within the Travel Notice dates
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• Refer to Extend Travel Rebooking after the Travel Event
• Basic Economy must be rebooked in the appropriate Basic Economy inventory
• Please ensure the above procedures are accurately followed to prevent debit memo issuance

Rebooking - Exception to Fare Rules

Exception to Fare Rules: All fare rules apply with the exception of the following:

• Advance Purchase requirement waived
• Minimum/Maximum Stay requirement waived
• Change Fee waived
• When changes to the outbound travel occur, the unaffected return date may be changed to protect the original length of the trip. The return travel must be booked in the original class of service (inventory).

SalesLink Request

• Rebook flights in compliance with Travel Notice Exception Policy
• Log-in to SalesLink at www.saleslink.aa.com
• Request Type: select 'Service'
• Input AA PNR
• Waiver Type: select 'Travel Notice'
• Travel Notice: select applicable Travel Notice event name
• Select 'Next' - and complete request
• Verify: SalesLink approval remarks in PNR
• New Ticket Endorsement Box: Enter event name only
• Ticket Reissue required

Endorsement Box requirement: 16APR24 or the exchange will be subject to a debit memo

Extend Travel Rebooking Guidelines

If customers are unable to rebook within the New Travel Dates, may reschedule their reservation to/from the same city or alternate cities and reissue their ticket with the below guidelines:

• Cancel their itinerary and apply the value of the original ticket towards the purchase of a new ticket for travel commencing within 1 year from the date of original issuance
• Change fee only is waived as long as the original ticket is reissued within ticket validity and the impact dates are in accordance with those identified in the Travel Notice
• Basic Economy fares may only be used towards the purchase of other Basic Economy fares.
• Residual MCO's are not allowed when using the TNADVE waiver code for reissue.
• Extend Travel Rebooking does not apply to tickets in conjunction with Instant Upsell (IU)

Refund Policy Information

When the flight is cancelled or the length of delay is 91+ minutes , travel agents may refund ticket(s) through normal GDS/ARC/BSP processing. Refer to our Schedule Irregularity policy for delays 90 minutes or less.

• Refund To Original Form Of Payment - All penalties/fees waived
• Non-Refundable Fare
• Refundable Fare with cancellation Fee
• Basic Economy Fare
• Bulk/Opaque Fare

Note: If the ticket has been exchanged by American as an INVOL submit the refund request directly with American. Refer to American Airlines Refunds .

When the flight is not cancelled or the length of delay is 90 minutes or less , a refund does not apply:

• If customer elects to cancel their reservation and use the value of the ticket toward the purchase of a new ticket outside the Travel Notice dates; may use Extend Travel Rebooking or may hold ticket for future travel; all rules and restrictions apply.
• Travel must commence no later than one year from the date of original issuance.

En route/Diversion

• Connecting customers' en route to one of the above-listed destinations or whose flights are diverted will have the option to return to their original departure city and rebook travel to alternate future dates.
• Customers should work directly with the airport to obtain a boarding pass for return travel to their original departure city. If the customer wishes to rebook travel to alternate future dates, please contact American Airlines Reservations for assistance. Alternatively, they may receive a refund if re-accommodation options are unacceptable.
• If a ticket has already been reissued by American Airlines or the ticket is partially used, travel agents must submit the refund request online at https://prefunds.aa.com/refunds/

American Airlines will continue to monitor this Travel Notice Exception Advisory and adjust this policy if needed. Changes will be posted on AA.com and www.saleslink.aa.com reference. Please check these sources frequently for the most up to date information.

• www.saleslink.aa.com Reference: Select Travel Notice Policy - Travel Agency Guidelines
• Visit www.saleslink.aa.com and navigate to AA News and Offers to view current travel notices.
• Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit AA.com .
• Group reservations must be changed by AA Group & Meeting Travel
• Information contained on this web site is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.

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Heavy snowfall hits Moscow as Russian media report disruption on roads and at airports

A man walks down a street during heavy snowfall in Moscow, Russia, Monday, Dec. 4, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm (3,9 inches) to already high levels of snow and causing disruption at the capital’s airports and on roads. (Denis Voronin/Moscow News Agency via AP)

Municipal workers clear snow from the sidewalks and a road after heavy snowfall in Moscow, Russia, Monday, Dec. 4, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm (3,9 inches) to already high levels of snow and causing disruption at the capital’s airports and on roads. (Denis Voronin)/Moscow News Agency via AP)

Municipal workers clear snow from the sidewalks after heavy snowfall in Moscow, Russia, Monday, Dec. 4, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm (3,9 inches) to already high levels of snow and causing disruption at the capital’s airports and on roads. (Vasily Kuzmichenok/Moscow News Agency via AP)

Russian Rosguardia (National Guard) servicemen walk at VDNKh, The Exhibition of Achievements of National Economy during heavy snowfall in Moscow, Russia, Monday, Dec. 4, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm (3,9 inches) to already high levels of snow and causing disruption at the capital’s airports and on roads. (Sergei Kiselev/Moscow News Agency via AP)

A woman rides a pony in a park during heavy snowfall in Moscow, Russia, Sunday, Dec. 3, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm (3,9 inches) to already high levels of snow and causing disruption at the capital’s airports and on roads. (Arthur Novosiltsev/Moscow News Agency via AP)

People swim in ice water celebrating opening of the 65th winter swimming season of the Moscow Walrus Club in Serebryany Bor during heavy snowfall in Moscow, Russia, Sunday, Dec. 3, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm to already high levels of snow and causing disruption at the capital’s airports and on roads. (Pelagia Tikhonova/Moscow News Agency via AP)

A young woman swims in ice water celebrating opening of the 65th winter swimming season of the Moscow Walrus Club in Serebryany Bor during heavy snowfall in Moscow, Russia, Sunday, Dec. 3, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm to already high levels of snow and causing disruption at the capital’s airports and on roads. (Pelagia Tikhonova/Moscow News Agency via AP)

A woman walks down a street during heavy snowfall in Moscow, Russia, Sunday, Dec. 3, 2023. A record snowfall has hit Russia’s capital bringing an additional 10 cm to already high levels of snow and causing disruption at the capital’s airports and on roads. (Sergei Vedyashkin/Moscow News Agency via AP)

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MOSCOW (AP) — Heavy snowfall has hit the Russian capital, disrupting traffic on roads and flights in and out of three Moscow airports, officials and media reported on Monday.

The snowfall that began Sunday and continued overnight has brought an additional 23 centimeters (nine inches) to already high levels of snow in Moscow, according to deputy mayor Pyotr Biryukov. About 135,000 people and 18,000 pieces of equipment were involved in the snow-clearing effort.

Nearly 200 trucks got stuck in the snow over the past 24 hours, and required assistance from road traffic workers, the Moscow transport department reported.

A total of 53 flights were delayed and five more were canceled on Monday morning in three out of four Moscow airports, Russian business daily Vedomosti reported. Most of the delays occurred at the Sheremetyevo airport north of the capital. The two airports to the south, Domodedovo and Vnukovo, also experienced delays, the report said. At the Zhukovsky airport southeast of the city, flights were departing from Moscow on schedule, according to Vedomosti.

Heavy snow, as well as temperatures below -50 C (-58 F), were also reported in the Siberian region of Yakutia. In the neighboring region of Magadan, similar temperatures were expected in the coming days.