go zayaan travel loan

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• February 13, 2020

Go Zayaan Launches Travel Loan

ICE Business Times

Go Zayaan, a leading Online Travel Aggregator in the country introduced a whole new product on 10th February. Named as travel loan, it is a personal loan which can be used for travel purposes; the venture was initiated in collaboration with IPDC Finance.

Using Go Zayaan Travel Loan, travellers can now finance their trips and other services. The loan is to be repaid in equal instalment between 3 to 18 months using the salary account of the recipient. If repaid within 6 months, no interest will be charged on the loan. A traveller can avail up to BDT 2,00,000 of travel loan. The loan remains valid for three months from the date of issuance, which means one can use the loan any time within three months from the issuance date.

Eligibility: Anyone, working for minimum one year with a monthly salary of minimum 20,000 can apply for the loan. Go Zayaan has partnered with IPDC EZ to launch the loan product. The loan intends to financially make the stories of travellers in Bangladesh simpler.

“As a data-driven company we always analyze data and in the process, we noticed that people within the age of 21-25 browse our website the most, even though the purchases are made mostly above that age range. We have launched this loan to cater to those young people and make their dream of travelling a reality, Says the founder and CEO of Go Zayaan, Mr. Ridwan Hafiz. “This will aid young travellers and corporates who don’t have a credit card or enough credit limits to travel. And for frequent travellers like me, it can help free up my credit card for using abroad.”

As per the company, the process for availing the loan is fast and simple. It takes about three working days to approve a loan in the existing process. Once someone applies for the loan, IPDC verifies and then approves the loan. Once the loan is approved, Go Zayaan reaches out to the customer and assists on purchases of travel products like tour packages, flights and hotels. Once the purchase is made, the loan will be activated. Multiple purchases can be made with this loan within 3 months from the issuance date.

From a consumer perspective, this loan can help young travellers who don’t own a credit or don’t have enough credit in their cards to travel with ease. For other frequent travellers, it is very important to save credit card limit for using abroad when they are travelling. This loan intends to ease all those challenges for travelling.

From an industry perspective, this initiative is a testament to the rising interest in travel and adventure in Bangladesh. With the loan product, Go Zayaan expands its market and clarifies its position as a travel brand that encourages travelling and enables travellers. It also indicates a broader scope that digital travel brands have to flex their influence beyond a certain vertical. If the product sees traction, it will validate the growing assumption of the unbundling of the financial services in the market.

There are many underlying benefits for Go Zayaan in launching the travel loan, albeit for the first time in Bangladesh. First, it helps the company expand its market and attract more customers. Second, although EMI and similar facilities have always been available to customers in the past, travel loan is a first for Bangladesh and helps Go Zayaan to thrive as an innovative travel tech brand. Third, it can open new doors for growth and future product direction for Go Zayaan.

For IPDC, the deal is simple. The NBFI gets an opportunity to play in a market which is growing pretty fast. At the same time, the collaboration allows IPDC to expand its IPDC EZ product beyond traditional verticals.

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Go Zayaan: Feeding the wanderlust of Bangladeshi travellers

To make travel affordable and easier, go zayaan has recently launched travel loan with emi facility in association with ipdc finance ltd.

Who does not love to travel? And when the travel is financed and guided, it doubles the joy. To feed the wanderlust of the travellers and to make travel affordable and easier, Go Zayaan has recently launched travel loan with EMI facility in association with IPDC Finance Ltd.

From now on, travellers can make their trips on credit. They can avail up to Tk2 lakh as a travel loan with up to 18-month EMI facility using their salary account.

The loan remains valid for three months from the date of issuance and it takes only three days to process the loan after having approval from IPDC.

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Anyone with a monthly salary of Tk20,000 or more can avail the loan. All they need is a National Identity Card (NID) and an active salary account. What's more interesting is that one can avail the loan with zero percent interest if the loan is repaid within six months.

Talking in details, Sharara said, "Once the loan is approved, Go Zayaan reaches out to the customer and assists on purchases of travel products like tour packages, flights, and hotels. The loan will be activated once the purchase has been made. Multiple purchases can be made with this loan within three months from the issuance date."

She said they started the loan facility for the young corporates who either do not have a credit card or do not have enough limit on their cards.

"In the peak travel season, we serve around 10,000 people monthly. As a data-driven company, our analysts found that people within the average age of 21 to 25 visit our website the most. But the purchases are made by people over that age range."

Go Zayaan launched the loan to turn the dream of travelling of the young people into a reality, she added.

The company also provides 24/7 customer support through chatbot, query agents and customer experience to help travellers round the clock.

The chatbot never misses a chance to provide the customers with every detail they ask for. It understands the urgency of the clients and can take necessary actions to fulfil their needs.

Shamim Ahmed (pseudonym), a government official, urgently required an Australian visa within three days. But he was facing problems to find some help from any agency as two of the days were government holidays. As a last resort, he texted to Go Zayaan's official website.

As it was a case that needed serious attention, Go Zayaan's chatbot instantly replied, "May I transfer you to one of my best agents?"

Go Zayaan has separate team for different services - customer care team, visa team and reservation team. A total of 50 staffs are employed in the venture to serve their customers.

However, the bot transferred his call to an agent of the company and within a few minutes, the agent referred him to the visa team for further steps.

 "Our visa team took the challenge and worked on the off days - Friday and Saturday - as well to prepare all the documents. They completed the whole application process within the deadline. On Sunday, that client (Shamim) got his visa," said Sharara Zaheen, team leader of brand communications at Go Zayaan.

"Our first and foremost preference is the comfort of our clients. They must feel free and cosy to share their problems with us. We provide them with proper information and organise things according to their preferences," she added.

"So, we want to be a platform where all the travel related services will be available – from preparing a visa to hotel booking to providing with any sort of guidance," said Imamul Islam, chief marketing officer of the company.

Started off in 2017, the company has served more than 30,000 customers through their online and offline platform.

"The company has seen a growth of around 97 percent from late 2018 to 2019," says Sharara.

Go Zaayan's officials said that more than 20 percent of the beneficiaries of their website has turned into their regular customers.

In its inventory, the company has flights to all the major destinations from Bangladesh. The company is linked to over 100 airlines and offers visa assistance for over 30 countries.

Bangladesh / Top News

Go Zayaan / travel loan / EMI

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A new wave of travel services: Innovations from GoZayaan

GoZayaan is a name which is prominent in the Bangladeshi travel scene. The travel tech company does not just solely focus on bringing convenient travel services to Bangladeshi travelers, but rather they are concentrating their efforts on building a digital ecosystem of travel across the nation.

Keeping in sync with the brand slogan- "Go Limitless", GoZayaan has constantly kept innovating since the beginning of its journey. In a wave of new travel services, the GoZayaan app has even brought the option to "pay in cash" for online bookings. Today we discuss the various complexities of a rising travel start-up in a developing economy and how GoZayaan has been able to thrive through the many hurdles of a pandemic stricken nation through innovation.

The journey so far

GoZayaan started its journey back in 2017 with a vision to digitize the travel scene of Bangladesh. Starting with flights, the company soon added hotels and tours to its services. GoZayaan provided a platform where domestic hotels and tour operators received substantial presence in the digital space. This ensured visibility to foreign travelers as well as local ones.

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To survive through the pandemic, GoZayaan onboarded many services to ensure the safest travel options for travelers. Travel insurance, travel advisory, Go-safe program, integrated RT-PCR tests with international flights - these were all initiatives launched by GoZayaan to ensure safe essential travels for all.

Having survived the pandemic, GoZayaan showed almost 12 times growth from its initial stages. The company acquired Pakistani online travel marketplace, FindMyAdventure in February, 2022. This was the first time for a Bangladeshi travel company to expand overseas and acquire a company in a foreign market.

Going forward

GoZayaan has come up with more solutions such as the 0% EMI, travel loan, baggage insurance etc. to make the travel booking experience more convenient. The brand even offers various value added services by partnering up with different lifestyle brands related to travel to provide the best benefits for travelers.

The most recent of GoZayaan's innovations is the pay in cash modality of payment. Due to fraudulent activities related to many e-commerce platforms, there is a general skepticism among consumers about spending large sums of money online. Many travelers still tend to be cynical during the last step of the booking process, which is the payment. To provide more transparency to the process, the GoZayaan app has made it possible to book flights online, but pay for the booking from the comfort of their own home. This is also convenient for travelers who are still not habituated with digital payments. GoZayaan has worked very hard and gone down to the root levels of consumer problems to make this possible.

GoZayaan constantly incorporates travelers' feedback into everything they do and improve their products everyday. The GoZayaan app is extremely user friendly and provides many conveniences which are unavailable when booked through a browser. This is why the company has been able to become a 360 degree travel solution. However, GoZayaan still believes there is a long way to go for Bangladesh to completely adapt to a digital travel ecosystem.

What's in the future for GoZayaan?

Currently operating in both Bangladesh and Pakistan, GoZayaan has seen a steady growth in both new and returning users. The brand campaign launched earlier in 2022 held a promise for travelers to "Go Limitless". The words inspire travelers to explore a world of limitless travel while undertaking the task of facilitating those desires.

Travel is for everyone, regardless of preferences. Some may prefer the quiet waves of the sea, while others crave the noise of a buzzing city. Travel shouldn't stop because of the lack of options or opportunity. GoZayaan is here to make those limitless dreams come true by offering every convenience when it comes to travel by using tech-led innovations.

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GoZayaan / Travel

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GoZayaan: A prospective solution to local transportation and travel industry in Bangladesh

Bangladeshi online one-stop travel solution

• February 22, 2022, 05:52 PM
• by Nafiz Tahmid
• Publish- February 22, 2022, 05:52 PM
• Nafiz Tahmid
• Update- February 23, 2022, 06:10 PM

Everybody likes to travel for leisure time or work. Traveling helps to remove the monotony and helps to refresh the mind. Some people don't want to travel due to tons of hassles. But well-planned and organized travel management can make your travel experience easier.

We face a lot of problems when it comes to travel. The biggest problem is ticket booking and hotel booking, which is very time-consuming as you need to research to find the best deal. But with the advent of technology, we have been able to do so much more easily over the years. Bangladeshi travel tech platforms are coming up with this facility quite well. One of them is the popular online travel solution " GoZayaan ," which has introduced itself as an online travel agency. Moreover, they are updating themselves a lot over time.

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What is GoZayaan?

GoZayaan, a Bangladeshi online one-stop travel solution. This platform comes with all kinds of service facilities, from booking your travel tickets to booking your hotel room. GoZayaan originally started its journey in 2017 by targeting air ticketing services. Their main service was to provide domestic and international air ticket facilities. But later, they have been assisting their clients in visa processing and hotel booking as well as providing offers, discounts and coupon facilities to Bangladeshi travel enthusiasts.

How Does GoZayaan Work?

Anyone can easily avail of services like flight, hotel, bus, visa, travel loan through GoZayaan's website. You can easily select the city, hotel, and area according to your choice. Check-in and check-out time, how many rooms you need, or how many people you have, you can easily set everything on their website and find your place according to your preference.

For bus service, you can also see through the website how many seats are vacant in which bus and at what time your preferred bus is available. This popular platform also shares and hosts different tour plans targeting different travel seasons.

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Tour plans make it much easier for anyone to cover different places in Bangladesh. One of the most valuable features of the GoZayaan travel solution platform is the price range that allows you to set packages to suit your budget. Additionally, you can customize the package to suit you. This whole process is very easy and can be done in a few minutes through their website.

In addition, the platform provides various offer packages to customers through joint campaigns with various travel host platforms, travel-based bloggers, and resorts in Bangladesh. GoZayaan has been working closely with local airlines, inter-city bus firms, hotels, and tour operators to make online travel services more popular.

During the Covid 19 pandemic, due to the stagnation of the tourism industry, GoZayaan decided to focus on local tourism. And the platform has achieved 5 times growth in the last 12 months.

Read  SM²: Bangladesh-Focused Seed Accelerator by SBK Tech Ventures, SOSV, Miaki

Founder of GoZayaan

This popular platform is founded by Ridwan Hafiz, a young man with an engineering degree from BUET. His whole family lives in America, and he also had a plan to settle there. But at one point, he felt that if he left the country after studying, nothing would be done for the country. Hence, he wanted to do something for the country. Ridwan Hafiz founded GoZayaan on August 10, 2017. This travel tech platform has now gained a lot of confidence among the Bangladeshi people.

GoZayaan  is Ridwan Hafeez's second startup. He started a digital marketing agency, 'Analyze Bangladesh Limited,' 13 years ago with friend Sumit Saha while they were studying in BUET. Now, it is one of the largest digital marketing agencies in the country and has expanded to six countries around the world.

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Fundings, Achievements, and Challenges

GoZayaan's biggest challenge was to bring traditional customers to the technology platform. Another challenge they had at first was that customers needed a credit card to get GoZayaan's services. But now, it is no longer limited to just credit cards. Now you can pay BRAC, City Amex, Dhaka Bank, EBL, LankaBangla, Standard Chartered, bKash, and Nagad. At present, they run their corporate office in Gulshan, and according to the information provided on LinkedIn, they have more than 50 employees. At present, they are serving 5 lakh people per month.

In October 2021, GoZayaan got its funding for the first time. The travel tech platform has raised $2.6 million in a seed round led by the global investment platform Wavemaker Partners, one of the largest investors in the technology sector in Southeast Asia. Investors include 1982 Ventures, Century Oak Capital and Iterative. BRAC Osiris Impact Ventures and OS Ventures have invested in Go Zion in the pre-seed round. Initially focusing on the Bangladesh market, GoZayaan plans to use the new funding to enhance their user experience, attract new talent and expand their customer base and travel service network.

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GoZayaan also received the Champion Award in the Tourism and Hospitality category at the 2018 BASIS National ICT Awards.

Recently in February 2022, GoZayaan acquired a Pakistani travel startup, 'Find My Adventure.' After four months of negotiations, Bangladeshi GoZayaan reached a final agreement to buy the Pakistani startup company in the middle of last month. GoZayaan has acquired Find My Adventure for $3.5 million, and it will now be operated under the name GoZayaan.

Previously GoZayaan registered in Singapore in 2019, two years after the start of the journey. Ridwan Hafiz did not take any money from Bangladesh to buy a Pakistani startup. In this case, DST Global, one of the world's largest investors in the startup sector, has invested in expanding GoZayaan's business. Alexander Ritweiger, the founder of Nordstar Partners and Payback, is also helping GoZayaan. After purchasing Find My Adventure, GoZayaan will have the opportunity to serve 5% of the world's population.

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Final Words

Despite the sea, mountains, and other more natural attractions in Bangladesh, very few foreign tourists come to visit Bangladesh. That is why GoZayaan wants to change the entire ecosystem of the Bangladeshi travel industry. 

GoZayaan wants to build them as a big brand in Bangladesh that will move globally in the future. Moreover, they also want to take Bangladesh one step further on the path to industrial prosperity. We hope that Bangladeshi one-stop travel solutions GoZayaan  will encourage more similar startups in the country and other parts of the world.

Read Agro-Tech Startups in Bangladesh: Tech revolution in Agriculture Sector

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GoZayaan acquires Pakistani travel-tech platform

GoZayaan has acquired Pakistan-based FindMyAdventure, making it the first travel technology platform in Bangladesh to take over any company beyond its borders.

The local start-up says its expansion overseas was in tune with its aim to play a key role in shaping the future of travel in the South Asian region, paving a path for tech-enabled innovative solutions.

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The core reason for acquiring a Pakistani platform is the similarity in geography, internet penetration and user behaviour in terms of travel booking.

For this acquisition, GoZayaan raised an undisclosed amount in extended seed funding backed by existing investors Nordstar Partners, DST Global Managing Partner Saurabh Gupta and PAYBACK Founder Alexander Rittweger.

Its $2.6 million seed round closed last year led by Wavemaker Partners and joined by venture capital firms Ratio Venture, 1982 VC, Iterative, Century Oak Capital along with current and former Airbnb executives.

Go Zayaan's pre-seed funding was raised from Brac Osiris Impact Ventures.

"Bangladesh has the potential to create not just local, but also regional or global companies. We are going to try exactly that," Ridwan Hafiz, CEO of GoZayaan, told The Daily Star.

"This unlocks a total addressable market for us which is massive because together, Bangladesh and Pakistan constitute 5 per cent of the world's total population. We said we were going to create the future of travel; well, the future starts now," he said.

The acquisition also signals a boom in new travel agencies in the South Asian market, it said in a statement.

GoZayaan's plan is to cater to more customers with a better user experience and technological support and offer more digital solutions to make travel more convenient.

STORY OF GOZAYAAN

Travelling to several countries, Hafiz realised that the destinations could use a wide range of services through online platforms such as Expedia, Booking.com and Klook -- services that are unavailable in Bangladesh.

When travellers in Bangladesh book a trip through offline agencies, they miss out on two elements -- control over customising their travel and the lack of clear-cut information.

In August 2017, Ridwan founded Go Zayaan to address this void and put travellers in charge of their travel plans. It has since been trying to build up an end-to-end automated travel booking system.

"Bangladesh has a huge potential in the travel market. However, a big chunk of the industry is dominated by offline agencies," said Hafiz.

"GoZayaan's goal is to bring a shift in this market by converting the market from offline to online with innovative tech-driven solutions."

The main products of GoZayaan are booking domestic and international flights and hotels and inter-city bus tickets and arranging local tours. Its supporting services include booking Covid-19 tests for international travellers and arranging travel loans and insurance.

On how the pandemic affected the overall travel-tech market, he said it was devastating for Bangladesh's travel industry.

Industry insiders reported a drop in business of more than 50 per cent with hotels, transportation and travel companies barely being able to stay operational.

"However, the company's passion for solving problems through rapid technology adoption was proven when it saw near 10 times growth over the year 2021 - a time when tourism was at its lowest due to the pandemic," said Hafiz.

He said GoZayaan took the pandemic as an opportunity, finding out that people in Bangladesh had become more inclined at travelling around the country.

GoZayaan capitalised on this.

It partnered with over 400 hotels across the nation, on-boarded inter-city bus firms and brought about tours in prominent tourist destinations.

The company has all the domestic airlines -- Novoair, US-Bangla Airlines and Biman Bangladesh Airlines -- on its platform.

Starting with only five employees, it now employs about 100 people. 

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GoZayaan expands EMI facility to make travel accessible to more people

GoZayaan , the online travel tech platform has been on an unstoppable journey to shift the country’s travel scene from offline to online. The company has proven its drive for innovation by constantly introducing new and exciting products to the market. 

The Go-Safe program, integrated RT-PCR tests with international flights, travel loan, an ecosystem of travel services , etc. were just the beginning, the company is now looking to go further. In an effort to make travel simpler and accessible to more people, GoZayaan has recently introduced an extensive EMI facility. 

While EMI facility is a growing trend in Bangladesh, GoZayaan says it offers unique benefits to customers that they can’t get anywhere else. 

GoZayaan EMI facility: freedom to travel 

GoZayaan currently offers EMI facilities for 6 banks and financial institutions including SCB, Amex, EBL, Brac Bank, UCB, MTB, and Lankabangla. The EMI facility is available for all GoZayaan products which include flights, hotels, and tours. The company says its initiative can be set apart from the rest as for the first time in Bangladesh, an OTA has introduced 0% EMI facilities for flights. 

People who couldn't consider flights before for different reasons can avail EMI facilities with 0% interest upto 6 months without any extra charge. If travelers want more time to pay off the costs, they can pay in installments for upto 12 months at minimal competitive charges which are even lower than bank EMI rates. 

To ensure the utmost benefit for travelers, the company offers upto 4% lower rates than regular bank EMI charges, enabling every traveler to explore limitlessly.

The EMI processing is fully automated and can be completed online, eliminating the need for lengthy application procedures and fees. One can choose EMI facilities while confirming payment for their travel-related products and be worry-free about further payments. 

The EMI amount is refundable with only the nominal EMI charges being deducted during the refund procedure. For further information, go to the GoZayaan website which contains detailed information regarding the EMI policy. 

GoZayaan says its EMI facility has received an excellent response from users so far. Since the launch of the EMI facility for payment in October 2021, it has had an average growth of 21% over the past 6 months between November ’21 to April ’22. 

The same period has also seen excellent growth in international travel. For instance, 7.82% of total flight ticket purchasers of GoZayaan over the past 6 months have traveled to international destinations. There has also been an 82.45% increase in the monthly number of international flight tickets being purchased over the past 6 months.

Limitless benefits and flexibility 

This move to offer a unique EMI facility to customers comes after GoZayaan introduced its brand campaign Go Limitless last month. GoZayaan announced a new brand campaign in Ramadan 2022 with an ambition to offer limitless benefits and flexibility to travelers. 

“Go limitless” campaign positioned GoZayaan as a brand that understands travelers and the essence of travel at a time when the world is opening up and people look to explore. The company promises limitless deals, benefits, and flexibility throughout the year. 

“Travel is for everyone regardless of what their preferences are,” a representative of GoZayaan says, “and GoZayaan exists for the traveler’s dreams, so they can be limitless.”  

GoZayaan has been on a roll of late . The company acquired Pakistani travel tech startup FindMyAdventure early this year in a move to expand regionally. Before that, the company introduced a new brand look on 27th January 2022 with an ambition to bring “innovation to the constantly changing travel scene”. 

With the new expansive EMI facility, the company seeks to go further. 

In the past, before the coronavirus pandemic, families used to prefer visiting international destinations. People did not get that opportunity in the last two years amid the pandemic. As travelers open up to exploration after a two-year-long wait, GoZayaan seeks to position itself as a brand that empowers travelers to explore with financial flexibilities such as EMI and travel loan. 

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