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Complete guide to the Qantas Frequent Flyer program

Ben Smithson

Due to the vast distances of the Australian Outback and the continent's remote location, Qantas has a rich aviation heritage stretching back more than 100 years. Unfortunately, in the past, the airline hasn't released a large amount of premium award availability on its lucrative flights between North America and Australia.

However, Qantas is part of the Oneworld alliance , and its simply named Frequent Flyer program offers award travelers some great redemption opportunities, even if they have no plans to visit Australia.

The Qantas Frequent Flyer program is also interesting because you can transfer your American Express Membership Rewards points to it — along with Capital One miles , Citi ThankYou Rewards points and Marriott Bonvoy points , making them easy to earn.

Here is what you need to know about the Qantas Frequent Flyer program.

Qantas Frequent Flyer Partners

travel to usa qantas

As a founding member of the Oneworld alliance, Qantas lets you earn and redeem Qantas points on all Oneworld airlines:

  • Alaska Airlines
  • American Airlines
  • British Airways
  • Cathay Pacific Airways
  • Fiji Airways
  • Japan Airlines
  • Malaysia Airlines
  • Qatar Airways
  • Royal Air Maroc
  • Royal Jordanian
  • SriLankan Airlines

Related: The Oneworld alliance is growing with the addition of Oman Air

Qantas also has a unique and valuable list of non-alliance partner airlines, where you can earn and redeem Qantas points:

  • Air New Zealand*
  • Air Tahiti Nui*
  • Air Vanuatu
  • Bangkok Airways
  • China Airlines*
  • China Eastern
  • Fiji Airways (in the process of joining the Oneworld alliance)
  • Solomon Airlines*

Qantas Elite status

travel to usa qantas

The Qantas Frequent Flyer program offers five status levels to reward and retain frequent flyers:

  • Bronze : This is the entry-level status, offering the ability to earn and redeem points for flights and rewards.
  • Silver (Oneworld Ruby) : Awarded after earning 300 status credits per membership year (250 to retain); members receive priority phone service, check-in, extra baggage allowance and preferred seating.
  • Gold (Oneworld Sapphire) : Awarded after earning 700 status credits per membership year (600 to retain); members also enjoy premium security, Qantas Club and international partner business class lounge access
  • Platinum (Oneworld Emerald) : Awarded after earning 1,400 status credits per membership year (1,200 to retain); members also receive priority waitlisting, guaranteed economy seat availability and first-class lounge access with Qantas and partner airlines
  • Platinum One (Oneworld Emerald) : Awarded after earning 3,600 status credits per membership year with the same to retain (2,700 must have been from a Qantas flight number); members receive the highest upgrade priority, cleared up to seven days before departure, plus waived change fees, additional award seats in all classes and free extra legroom seats

Status credits are only earned from flying Qantas or their partner airlines.

A great perk of holding elite status in the Qantas Frequent Flyer program is access to American Airlines lounges on domestic flights when flying American, which the carrier does not provide to its AAdvantage elite members .

Related: 1st look: American Airlines, British Airways unveil 3 gorgeous lounges in JFK's Terminal 8

How to earn Qantas points

travel to usa qantas

Earn Qantas points by flying

When you fly Qantas or their partner airlines listed above, you can earn Qantas points to redeem for flights, upgrades or other rewards provided you list your Qantas Frequent Flyer number on your booking. The amount of points you will earn will depend on the length of the flight and ticket fare class.

Here is the earning rate for American Airlines flight from Los Angeles International Airport (LAX) to Sydney Airport (SYD), each way:

travel to usa qantas

Transfer points from credit card programs

While there are no Qantas branded credit cards available in the U.S., you can transfer rewards from three programs with transferable currencies directly to Qantas Frequent Flyer:

  • American Express Membership Rewards
  • Capital One
  • Citi ThankYou Rewards

Each of them has a transfer ratio of 1:1, so 10,000 points equal 10,000 Qantas points.

Other ways to earn

You can also earn Qantas points for car rental with Avis and Budget, as well as booking hotel stays via the Qantas website with the following accommodation partners:

  • Swiss-Belhotel International

Related: How to choose a hotel loyalty program

How to redeem Qantas points

travel to usa qantas

Qantas uses a distance-based award chart for its best-value but limited inventory "classic flight rewards" for travel on Qantas, Jetstar (Qantas' low-cost subsidiary, when combined with a Qantas flight), Fiji Airways, Air Vanuatu and American Airlines.

Related: A perfect hop across the Pacific: Qantas 787 business class

Qantas calculates the cost per journey (each way), not per flight, so booking a long-haul flight with a short-haul connecting flight may not need to pay any extra points for the second flight.

travel to usa qantas

Other airline redemption partners, including most Oneworld airlines, also fall under a zoned one-way award chart, though redemption rates are slightly higher.

travel to usa qantas

Things to know

You can search for classic reward flights on qantas.com . Qantas releases award seats to its own members 353 days in advance. It releases seats to partner programs like American Airlines Advantage 331 days in advance. If you are booking Qantas flights with Qantas points, you have a three-week head start over members of partner programs, which is a huge advantage because these seats book up extremely quickly.

Qantas also offers dynamically priced "any seat rewards," which are significantly more expensive than the amounts in the tables above and rarely offer great value.

Unfortunately, Qantas imposes fuel surcharges on redemptions, which can be substantial, especially on flights operated by Qantas and British Airways.

Related: Why are the fees, taxes and surcharges on Avios redemptions so high?

Sweet spots

travel to usa qantas

Qantas business and first class to Australia

Qantas has well-regarded premium products and is especially known for its excellent airport lounges . Flights between North America and Australia fall within Zone 8, so you will need 108,400 points in business class each way or 162,800 points in first class, plus fees, taxes and surcharges. Remember, these seats book up very quickly as soon as they are released 353 days in advance, so book as soon as possible.

You can also book American Airlines flights to Australia using Qantas points for the same prices, though we think Qantas offers a better passenger experience than American does.

Related: Awesome Aussie: A review of Qantas first class on the A380, Melbourne to LAX

Short flights on American Airlines

With American Airlines now operating dynamic pricing on their flights booked with Advantage miles, consider using Qantas points instead, given the ease of transferring credit card points and the fixed award charts starting from just 8,000 Qantas points.

The Qantas award chart is priced by one-way journey, not by segment. So, if you were to take two connecting domestic flights on American Airlines with a total journey of 601 to 1,200 miles, it would cost just 12,000 Qantas points each way, which is a great deal.

Fly to Israel on El Al

El Al's own Matmid frequent flyer program is not very highly regarded, and the transfer ratio from the American Express Membership Rewards program makes this option a poor value. However, if you're looking for awards on Israel's flag carrier, Qantas is a great option.

For example, flights between New York's John F. Kennedy International Airport (JFK) or Newark Liberty International Airport (EWR) and Ben Gurion International Airport (TLV) are just under 5,800 miles long, meaning that you can book an economy class award for 38,000 points each way, or a business-class award for 90,000 points. From LAX, you're looking at spending 50,300 points each way in economy and 119,200 in business class.

Related: Then and now: 6 ways that El Al's most historic route has improved in just 2 years

Business class to Europe on American Airlines

Qantas charges just 57,000 Qantas points each way for travel between JFK and London's Heathrow Airport (LHR). Both American Airlines and British Airways operate this route multiple times each day. However, if you book American, you will not be subject to the huge fuel surcharges British Airways imposes on redemptions.

travel to usa qantas

Domestic flights in Australia

If you're heading Down Under, Qantas has a comprehensive route network across Australia and New Zealand.

Distance-based awards are great for traveling around Australia, starting with one-way flights under 600 miles that will cost you just 8,000 Qantas points each way in economy or 18,400 in business class. Qantas operates several wide-body aircraft on domestic routes where you can enjoy their flagship fully flat business-class seats, especially on cross-country services between Perth Airport (PER) and the east coast of Australia.

Flights to Fiji

Fiji Airways is a Qantas partner in the program's more generous award chart. Flights from Los Angeles to Nadi International Airport (NAN) are just 5,519 miles in distance, which falls just within the award zone for 31,500 points each way in economy and 82,000 points in business each way. You should even be able to add on a short interisland flight for the same price.

Related: Fiji Airways shows off new A350

Round-the-world awards on Oneworld carriers

Qantas is one of a dwindling number of carriers still offering round-the-world awards . You can take flights that cover up to 35,000 miles in distance for 132,400 points in economy, 249,600 points in premium economy and 318,000 in business class.

While routing rules apply, they are quite generous. You can have up to five free stopovers, and you could book an itinerary that would see you visiting five different countries through five different airlines if you fancy trying out different Oneworld carriers.

Bottom Line

The Qantas Frequent Flyer program hasn't historically been the most valuable out there, especially given how little premium award availability they have released on long-haul services. However, there are some decent options for redeeming Qantas points.

Also, since the program is a handy transfer partner of Citi, Amex and Capital One, you may have a lot of these points at your disposal for your next award trip.

Flying Australia To The USA: The Best (And Worst) Airlines For Your Trip

It's a long flight, so do it right...

Flying Australia To The USA: The Best (And Worst) Airlines For Your Trip

Image: Charter Jet One

Aussies love travelling to the US , but not all airlines are created equal, and nobody wants to get stuck in a dud seat on a dud airline on a 14-hour flight, even if you jagged a decent fare.

There’s no shortage of choice when flying between Australia and the US, and the good news is that travellers are starting to see decreases in ticket prices and slightly more award availability, even in business and first class.

Six airlines offer nonstop flights between Australia and the US — Qantas, Jetstar, Hawaiian Airlines, American Airlines, Delta Air Lines, and United Airlines. Some other carriers have viable one-stop options – think Air New Zealand, Fiji Airways, Singapore Airlines, and Cathay Pacific.

If you want to get creative, there are more options than you can count. But for brevity’s sake, we will focus on the nonstop options that link Australia and the US…

Qantas Performs Well On US Routes Against Competitors

Qantas has seven nonstop routes to the US, including Brisbane to Los Angeles; Sydney to Los Angeles, San Francisco, Dallas, and Honolulu; and Melbourne to Los Angeles and Dallas. The airline uses various aircraft, including an A330-200 on the Brisbane – Los Angeles route, the A380-800 on some Sydney and Melbourne to Los Angeles flights, and the B787-9 on the remainder.

Qantas wins points for a standardised and quite good business class seat across its long-haul fleet, superb first class lounges in Sydney, Melbourne, and LA, improved catering, and typically warm and friendly inflight service. It falls down owing to a lack of inflight WiFi (soon to be remedied) , relatively shabby international business class lounges, and a subpar premium economy seat.

travel to usa qantas

Lost Opportunity As American Downgrades Brisbane Flights

Oneworld partner American Airlines has one of the weakest full-service offerings on the Australia – US country pair, putting on daily B77-300ER services between Sydney and Los Angeles and seasonal Brisbane – LA flights using a B787-9 from late October.

American had the chance to smash it out of the park with its Brisbane flights . The airline was originally going to offer its new Flagship Business Suites on the route but recently downgraded it to the plain old Flagship business seats. 

There’s nothing wrong with American Airlines per se. It’s just very ho-hum across the board, with the airline on a downward slide towards mediocrity and getting thoroughly outgunned by its competitors. The inflight experience reflects this. Conversely, the fares are often less expensive than Qantas, and American can be a good vehicle for QFF award redemptions.

Alternatives To Qantas If Flying To Hawaii

Hawaiian Airlines operates a five-times-per-week A330-200 service between Sydney and Honolulu. In many regards, Hawaiian isn’t a bad airline, but the 2-2-2 configuration in its A330 business class cabin is abysmal. That will improve when the airline starts taking delivery of its B787-9s with their fancy Leihoku Suite business class seats. But that won’t happen overnight. In the meantime, if you’re Hawaii-bound, best head straight for the Qantas counter.

travel to usa qantas

That’s unless the siren call of cheap fares on Jetstar lures you over to them. Jetstar has the only low-cost product on the Australia – US run, with B787-8 flights from Sydney and Melbourne to Honolulu. Jetstar business class punches above its weight as far as business class lite goes. It’s not the product itself that bothers us….

Rather, it’s Jetstar’s propensity to cancel flights and leave passengers posted, as well as the antics of some of the passengers themselves. You can hit badly behaved passengers on any airline, but they seem to have a predisposition towards Jetstar. Maybe there is a secret loyalty program we don’t know about.

Good Seats But Middling Service On United And Delta

United Airlines has the most extensive options of any airline flying between Australia and the US.  The airline is making a big play in the Southwest Pacific and currently flies between Melbourne and Los Angeles and San Francisco; Brisbane and Los Angeles and San Francisco; and Sydney and Los Angeles, San Francisco, and Houston.

Like Qantas, United gets brownie points for a consistent and very good business class seat on all Australia – US routes, the well-regarded Polaris seat.

United’s Achilles heel is its inflight soft product, which can be hit and miss. When the crew and catering are on point, United can be world-class. When things go south, you could be on American. Luckily, United is reasonably consistent and consistently okay. 

travel to usa qantas

Its transpacific flights are also interesting opportunities for Star Alliance award redemptions and, if using programs like Aeroplan, can be outstanding value.

Delta is similar to United, only with a smaller Southwest Pacific network. Its A350-900s (arguably the best commercial jet in the skies) swing between Sydney and will start seasonal Brisbane to LA flights in December. Delta One business class is really very good. The real bonus is the sliding privacy partition, a standout attribute you won’t find on Qantas or United.

The downside is you can hit those US airline service standards, even in Delta’s premium cabins, which if you regularly fly the Gulf or Asian airlines, or even Qantas, can be a real competitive disadvantage.

travel to usa qantas

Stacking The Choices Up

Qantas performs well compared to its competitors on the Australia – US routes. Its business class seats aren’t as flashy as Polaris or the Delta One seat, but they are good, and you know what you are getting. As an added bonus, there are first class cabins on Qantas A380 flights to Los Angeles if you really want to live it up.

Unless you are a super picky flyer, flying in a premium cabin onboard Qantas, United, or Delta transpacific flights will be a good experience. DMARGE is less keen on American and Hawaiian Airlines. As for Jetstar, every Australian knows, or should know, what they are in for when stepping onboard….

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The Points Collector’s Guide to Qantas Frequent Flyer

Amanda Johnson

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Table of Contents

About Qantas Airlines

How to earn qantas points, how to redeem qantas points for maximum value, qantas elite status, other qantas perks, qantas frequent flyer, recapped.

Though it may not be very well known among U.S. travelers, Qantas is Australia's largest airline for both domestic and international travel. It was founded over a century ago, with an acronym for Queensland and Northern Territory Aerial Services.

We’ll cover what you need to know in our guide to Qantas Frequent Flyer — the airline's loyalty program — from how to earn and redeem Qantas points for max value to finding the best routes.

Qantas partners with the low-fare Jetstar, which is also owned by the Qantas Group. Qantas is also part of the Oneworld alliance , which includes the U.S.-based American Airlines and Alaska Airlines to sweeten those Qantas U.S. route options.

Here are a few main features you’ll want to know about Qantas.

For flights from the U.S. to Australia, there are four main fare types:

Premium economy.

First class.

Each of these has three fare values:

The primary differences among these three fares are higher fees for flight changes and cancellation on sale and saver fares. Flex fares have no change or cancellation fees. At the economy level, sale fares will also have a seat selection fee.

Main U.S. routes

Currently, Qantas has paused most international travel due to COVID-19 restrictions in Australia. However, before the pandemic, there were a few main U.S.-Australia routes operated by Qantas, though code-share flights were available for other U.S. destinations. The main Qantas U.S. routes from Australia are between Honolulu, Dallas, Los Angeles, San Francisco, Miami, Chicago and New York to Sydney, Brisbane and Melbourne.

Points currency and loyalty program

Join the Qantas rewards program, Frequent Flyer, to earn points for your loyalty. The program allows you to earn Qantas points, as well as status credits, which count toward your elite status. If you earn 150,000 Qantas points, you can join the Qantas Points Club. More on this to come.

Earn by flying

The primary way to earn Qantas points is by flying on Qantas Airlines or any of its partners. After joining the Qantas Frequent Flyer program, you simply need to book flights. Points earnings are based on a combination of distance, class of travel, fare type and loyalty status.

Qantas has published various charts to make it easy to figure out how many Qantas points you can expect to earn on your trip. For instance, you can earn 11,250 Qantas points on a premium economy flight between Los Angeles and Sydney each way.

travel to usa qantas

Qantas also provides a calculator to help you determine how many Qantas points and status credits you’ll earn on a flight.

Earn by spending on credit cards

Credit cards are a significant way to earn Qantas points quickly; however, Americans will be disappointed to find that there are no co-branded Qantas credit cards currently available for spend in the U.S.

That doesn’t necessarily preclude you from using credit cards to earn Qantas points, as there are multiple transfer options.

Earn by transferring

While there may not be co-branded cards to help you earn Qantas points, you can earn on other cards and transfer them to the Qantas program. Three main programs for transferring points to Qantas are Citi ThankYou Rewards, Capital One Rewards and American Express Membership Rewards.

Citi ThankYou Rewards

Transfer your Citi ThankYou Rewards to Qantas at a 1:1 ratio. The Citi Strata Premier℠ Card offers a sizable welcome bonus: Earn 70,000 bonus ThankYou® Points after spending $4,000 in the first 3 months of account opening, redeemable for $700 in gift cards or travel rewards at thankyou.com. With an annual fee of only $95 , this is a mid-level card that can help you quickly earn rewards that can be added to your Qantas points bank.

» Learn more: How to earn and use Citi ThankYou points

Capital One Rewards

Transfer Capital One miles to Qantas points at a 1:1 ratio. If you’re new to Capital One Rewards, then consider the Capital One Venture Rewards Credit Card . The welcome bonus is also enticing: Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel. The card earns unlimited 2 miles per dollar on every purchase (plus 5 miles per dollar on rental cars and hotels booked through Capital One Travel), and costs a reasonable annual fee of $95 . It’s easy to quickly start accumulating miles to transfer to Qantas.

American Express Membership Rewards

Transfer your American Express Membership Rewards points to Qantas at a 1:1 ratio, starting with a minimum of 500 points. To earn AmEx Membership Rewards quickly, consider The Platinum Card® from American Express . While it charges a hefty $695 annual fee, you can quickly earn the welcome bonus: Earn 80,000 Membership Rewards® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Terms Apply.

In addition to a number of other benefits and points earning opportunities, you’ll receive a statement credit every year for Clear, which will help you skip to the front of the security line at the airport. Terms apply.

Other ways to earn

Earn Qantas points with stays at Airbnb and partner hotels. Properties are plentiful and range from Hyatt Regency and Four Seasons to Sofitel.

The airline partners with Avis and Budget so you can earn points with car rentals.

Book tours and activities through Viator to earn 1 Qantas point per Australian dollar (around 75 cents).

Use the Qantas shopping portal to earn bonus Qantas points on your purchases.

Award flights

Classic flight rewards — which include Qantas and American Airlines flights, among others — are broken into 10 zones based on distance flown. Zone one is for flights between 0-600 miles, while zone 10 includes flights from 9,601 to 15,000 miles. Flight redemptions vary, with one-way economy flights in zone one costing only 8,000 Qantas points, whereas one-way economy flights in zone 10 are a heftier 55,200 Qantas points.

Note that there are three other award charts at play depending on which airline operates the flights you would like to redeem: Jetstar Classic Flight Reward table, Partner Classic Flight Reward table and the Oneworld Classic Flight Reward table. Paying attention to the distance, as well as the airline, is one secret to maximizing the Qantas Frequent Flyer program.

Qantas' distance-based reward flight algorithm and partnership with American Airlines makes it possible to find some great value in shorter flights. Hop around the U.S. at distances of under 600 miles for only 16,000 Qantas points round trip. Or, look at shorter flights from the East Coast to Europe. In economy, you can make it from New York to London for only 40,600 Qantas points if you choose flights operated by American Airlines. These short flights are key if you’re looking to redeem Qantas points for max value.

Premium class

Where value really shines is in the premium class products to Australia on Qantas. On such a long flight, you’ll want to stretch out and relax, and premium economy — at the minimum — helps ensure a more comfortable flying experience. Award availability is given to members of the Qantas Frequent Flyer program first, making this a big reason to book those flights with Qantas points.

Classic flight rewards open up 353 days prior to departure, unlike partner airline American Airlines, which provides availability only 331 days prior to departure.

Qantas has four status levels: Silver, Gold, Platinum and Platinum One. To move into an elite status tier, you need to earn status credits, not just Qantas points. Status credits are based on the flight, airline and fare. Flexible fares earn more than saver fares, and more premium cabin flights earn more status credits than economy flights.

While you can earn status credits on partner flights, you’ll need to take four flights in a year with Qantas, QantasLink or Jetstar to reach Silver, Gold or Platinum membership.

It takes a certain amount of status credits to reach different tiers, then a slightly lower amount of status credits to maintain status each year. Here's how that shakes out:

As you acquire status, you’ll earn bonuses on your Qantas points. You’ll also earn access to lounges, free luggage, priority check-in and more.

Some of the most useful benefits are outlined below:

Other benefits include a choice of Loyalty Bonus reward at 500 status credits for all levels, plus invitations to special events and experiences at the Platinum One level.

Qantas Explorer

This multi-city booking option helps create savings for those looking to hop around the continent of Australia on their visit instead of booking separate and potentially more expensive itineraries once in the Land Down Under.

» Learn more: The best new hotels in Australia

Round-the-world bookings

Qantas’ rules on booking with stopovers makes it an easy option for booking around-the-world trips with points. There are only a few conditions when booking multi-stop trips, the key ones being:

They must be under 35,000 miles total.

You can have up to five free stopovers , but only one per city per itinerary.

You can transfer in the same city only twice (in other words, you can have a layover in the same city only twice).

Each segment on Qantas, Jetstar or using the Classic Flight Reward table must be no longer than 15,000 miles.

Qantas is largely a program and airline that benefits Australian residents. However, with some savvy transferring, non-Aussies can find ample value in the airline itself, the loyalty program and utilization of Qantas’ Oneworld partnerships.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

travel to usa qantas

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Qantas Just Announced a Sale on Flights From the U.S. to Several Cities in Australia — When to Book

Fly to Sydney, Melbourne, and more for a deal valid until July 16.

travel to usa qantas

Courtesy of Qantas

Australian airline Qantas is making it easier to get down under with a flight sale that has discounts on travel to both Australia and New Zealand.

The North American Red Tail sale , which is valid until 11:59 p.m. PT on July 16, is available for travel from the United States to several cities including Sydney, Melbourne, Brisbane, Auckland, and more in 2023 and 2024, Qantas shared with Travel + Leisure . The sale is available from Los Angeles, Dallas, San Francisco, and New York.

Fly from Los Angeles to Sydney starting at just $949 roundtrip, or fly from San Francisco to Sydney starting at just $1,049 roundtrip. Travelers can fly from New York to Sydney with a stopover in Auckland (a route the airline re-launched last month ) starting at just $1,399 roundtrip.

Travelers can also fly from Los Angeles to both Melbourne and Brisbane starting at just $1,099 roundtrip, or fly to Perth starting at $1,499 roundtrip. Or fly from Dallas to Sydney starting at $1,399 roundtrip and to Melbourne starting at $1,499 roundtrip.

And flights from New York to Auckland start at just $1,199 roundtrip.

The sale comes as Qantas prepares to launch the longest flights in the world known as "Project Sunrise” with flights from Sydney to New York and London. The flights will be flown on an Airbus A350 aircraft and include six first class suites, 52 business class suites, 40 premium economy seats, and 140 economy seats.

The airline will also increase the frequency of flights from Los Angeles to Melbourne in late October from daily to nine per week, and increase the frequency of flights from New York to Sydney from three to four per week.

Earlier this year, Qantas was named the safest airline in the world , regaining its top spot after being temporarily downgraded to second-best last year.

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Bondi, Sydney, NSW © Georges Antoni and Ken Butti

New South Wales

West MacDonnell Ranges, NT © Tourism Australia

Northern Territory

Lizard Island, Great Barrier Reef, QLD © Tourism Australia

South Australia

Cradle Mountain, Cradle Mountain-Lake St Clair National Park, TAS © Pierre Destribats

Western Australia

Aerial shot of Emily Bay on Norfolk Island © Rose Evans (Norfolk Island Tourism)

External Territories

Bondi Beach, Sydney, NSW ©  Daniel Tran

The Whitsundays

Kangaroo, Lucky Bay, Cape Le Grand National Park, WA © Tourism Western Australia

Mornington Peninsula

Paddleboarding, Noosa, QLD © Tourism and Events Queensland

Port Douglas

Cape Byron Lighthouse, Byron Bay, NSW © Destination NSW

Ningaloo Reef

Airlie Beach, Whitsunday Coast, QLD © Tourism Whitsundays

Airlie Beach

Remarkable Rocks, Kangaroo Island, South Australia. © South Australian Tourism Commission

Kangaroo Island

The Basin, Rottnest Island, Western Australia © Tourism Western Australia

Rottnest Island

Lake McKenzie, K’gari (Fraser Island), QLD © Tourism & Events Queensland

Hamilton Island

Lord Howe Island, NSW © Trevor King, Destination New South Wales

Lord Howe Island

Tiwi Design, Tiwi Islands © Tourism NT/Shaana McNaught

Tiwi Islands

Little penguins, Phillip Island Nature Park, VIC © Phillip Island Nature Park

Phillip Island

Bruny Island Paddle, Southern Sea Ventures, Bruny Island, Tasmania © Southern Sea Ventures

Bruny Island

Cape Naturaliste, near Dunsborough, WA © Tourism Western Australia

Margaret River

St Hugo Wines, Barossa Valley, SA © Tourism Australia

Barossa Valley

Grampians National Park, Victoria © Robert Blackburn, Visit Victoria

The Grampians

Audrey Wilkinson, Hunter Valley, NSW © Audrey Wilkinson

Hunter Valley

Dominique Portet Winery, Yarra Valley, VIC © Tourism Australia

Yarra Valley

Sea turtle, Lady Elliot Island, Great Barrier Reef, QLD © Tourism & Events Queensland

McLaren Vale

Glass House Mountains, Sunshine Coast, QLD © Tourism and Events Queensland

Glass House Mountains

Bubble Tents, Capertree, Mudgee Region, NSW © Australian Traveller

Alice Springs

Cable Beach, Broome, Western Australia © Tourism Australia

Uluru and Kata Tjuta

The Kimberley, WA © Tourism Australia

The Kimberley

The Arkaba Walk, Elder Camp, Flinders Ranges National Park, SA © Adam Bruzzone, South Australian Tourism Commission

Flinders Ranges

Jim Jim Falls, Kakadu National Park, NT © Jarrad Seng, all rights reserved

Kakadu National Park

Eyre Peninsula, SA © David Edgar

Eyre Peninsula

Hamersley Gorge , Karijini National Park, WA © Tourism Western Australia

Karijini National Park

Monkey Mia, Shark Bay World Heritage Area, WA © Tourism Western Australia

Great Barrier Reef

Blue Mountains, NSW © Destination NSW

Blue Mountains

Cassowary in Daintree Rainforest, Queensland © Tourism and Events Queensland

Daintree Rainforest

Twelve Apostles, Great Ocean Road, VIC © Greg Snell, Tourism Australia

Great Ocean Road

Spicers Peak, Scenic Rim, QLD © Tourism and Events Queensland

Purnululu National Park

Boat Shed, Lake Dove and Cradle Mountain, Cradle-Mountain Lake St Clare National Park, TAS © Adrian Cook

Cradle Mountain-Lake St Clair National Park

Wangi Falls, Litchfield National Park, NT © Tourism NT, Dan Moore

Litchfield National Park

Saffire Signature Experiences, Freycinet Marine Oyster Farm, Coles Bay, Freycinet National Park, TAS © Tourism Tasmania

Aboriginal experiences

National Gallery of Victoria, Melbourne, VIC © Robert Blackburn, Visit Victoria

Arts and culture

WOMADelaide 2019, Adelaide, SA Ⓒ Grant Hancock

Festivals and events

Detour Restaurant, Brisbane, QLD © @detourrestaurant and @dine.agency

Food and drink

Raging Thunder, Tully, QLD © Tourism Australia

Adventure and sports

Three Capes Track, Tasman National Park, TAS © Tasmania Parks and Wildlife Service

Walks and hikes

Great Ocean Road, VIC © Tourism Australia

Road trips and drives

Waterline Charters, Wessel Islands, NT © Aussie Fly Fisher

Beaches and islands

Nature's Window, Kalbarri National Park, WA © Tourism Australia

Nature and national parks

Wombat, Symbio Wildlife Park, Helensburgh, NSW © Destination NSW

Eco-friendly travel

Group of friends participate in a body clay ritual at Peninsula Hot Springs © Peninsula Hot Springs

Health and wellness

The Dune Pavilion Deck with views of Uluru at Longitude 131 in the Northern Territory © Baillies Longitude 131

Family travel

Table Cape Tulip Farm, Wynyard, Tasmania © Tourism Australia

Family destinations

Hellfire Bay, Esperance, Western Australia © Tourism Australia

Family road trips

Merewether Baths, Newcastle, NSW © Destination NSW

Backpacking

Ellery Creek Big Hole, West MacDonnell Ranges, Northern Territory © Tourism NT/Salty Aura

Work and holiday

Sand Dune Adventures at Stockton Beach, Port Stephens, NSW © Tourism Australia

Beginner's guide

Man in a wheelchair looking up at the canopy of the Daintree Rainforest in Queensland © Tourism and Events Queensland

Accessible travel

 Mrs Macquarie's Chair, Sydney, NSW © Destination NSW

Planning tips

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Trip planner

Cape Tribulation, Tropical North Queensland, QLD © Tourism Australia

Australian budget guide

 Aerial of car driving through palm trees in Tropical North Queensland © Tourism and Events Queensland / Sean Scott.

Itinerary planner

Kangaroo, Lucky Bay, Esperance, WA © Australia’s Golden Outback

Find a travel agent

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Find accommodation

Indian Pacific, Lake Hart, SA © Andrew Gregory

Find transport

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Visitor information centres

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Working Holiday Maker visas

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Facts about Australia

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Experiences that will make you feel like an Aussie

Great Barrier Reef, QLD © Georges Antoni / Tourism Australia

People and culture

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Health and safety FAQ

Sorrento Pier, VIC © Visit Victoria, Ewen Bell

Cities, states & territories

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Iconic places and attractions

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When is the best time to visit Australia?

Ringer Reef Winery, Bright, VIC © Visit Victoria

Seasonal travel

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Events and festivals

Silverdale Olive Orchard, Coral Coast, WA © Australia's Coral Coast

School holidays

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Public holidays

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How to get to Australia's most iconic cities

Gantheaume Point, Broome, WA © Tourism Australia

How long do I need for my trip to Australia?

Self-drive, Marrawah, TAS © Tourism Tasmania

How to travel around Australia

Car driving on road next to the ocean in Lagoons Beach Conservation Area © Pete Harmsen/Tourism Tasmania

Guide to driving in Australia

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How to hire a car or campervan

Family strolling alongside Tilligerry Creek © Destination NSW

How to plan a family road trip

 Car drives along the Matilda Way in Outback Queensland © Tourism and Events Queensland

How to plan an outback road trip

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Azamara, Sydney Harbour, New South Wales © Tim Faircloth

Getting here: find USA to Australia flights

Adventure awaits. Get ready to pack your bags and hit the sea or sky. Here’s our guide on getting to Australia.

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From the sun-soaked outback to the crystalline waters of the Great Barrier Reef, there are thousands of ways to see Australia. But first, you have to get here. You can reach our beautiful country in a number of different ways – enough to suit every budget, timeline and itinerary.

Learn more facts  about Australia  to help you plan your trip, including visa information, what to pack and more.

Reaching Australia by air

Qantas, Melbourne, VIC © Qantas

Qantas, Melbourne, Victoria © Qantas

Sydney airport, New South Wales © Destination NSW

Sydney airport, New South Wales © Destination NSW 

With a number of direct flights from the US and Canada to Australia, the land of koalas and kangaroos is closer than it's ever been before – a lineup of new and existing flight paths make getting here as easy as putting a shrimp on the barbie. Travellers can choose from a wide range of airlines, including Qantas ,  Delta , United , American Airlines , Air Canada ,  Hawaiian Airlines , and  Air New Zealand . Each airline travels to Australia using their largest aircrafts to ensure your flight will be as comfortable as possible.

Direct services typically depart from the west coast of the US and Texas, and easy connections can be made from the Mid- West and North America to most of Australia's capital cities, including Sydney , Melbourne , Perth , Brisbane , Adelaide and Darwin . If you're travelling from other cities across America, there are easy and convenient layover options to get you Down Under in no time.

The good news is, most flights leave just after 10pm. Just in time for a good night's sleep before rising Down Under for a typical Aussie breakfast and a flat white.

Direct flights to Sydney

Direct flights to melbourne, direct flights to brisbane.

   

We value all our airline partners providing flights to Australia. Flights schedules continue to change and be updated, so be sure to visit our airline partners for the most up-to-date schedules on departures to Australia.

Reaching Australia by sea

Hamilton Lund, Destination NSW

Circular Quay, Sydney, New South Wales © Hamilton Lund, Destination NSW

If cruising the open seas is your preferred way to travel, there are plenty of options for you to sail your way Down Under. There are a number of spectacular cruises, from 18 nights, that offer luxurious and comfortable ways to travel to Australia.

You can embark on a cruise to Australia from North American ports with operators including Celebrity Cruises ,  Cunard , Holland America , Royal Caribbean , Seabourn and Silversea . These cruises often offer packages that include many of Australia’s major cities and tourist destinations, so you can tick off a lot of your bucket list without even having to unpack!

More articles like this

Uluru Aboriginal Tours, Uluru-Kata Tjuta National Park, NT © Tourism Australia

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travel to usa qantas

  • Passports, travel and living abroad
  • Travel abroad
  • Foreign travel advice

Entry requirements

This information is for people travelling on a full ‘British citizen’ passport from the UK. It is based on the UK government’s understanding of the current rules for the most common types of travel. 

The authorities in the US set and enforce entry rules. If you’re not sure how these requirements apply to you, contact the US Embassy or a consulate in the UK .

COVID-19 rules

There are no COVID-19 testing or vaccination requirements for travellers entering the US.

Passport validity requirements

To enter the US, your passport must be valid for the length of your planned stay.

If you’re travelling through another country on your way to or from the US, check the entry requirements for that country. Many countries will only allow entry if you have at least 6 months validity remaining on your passport. 

Dual nationals  

US law requires US citizens to enter and exit the US using a US passport. Contact the US Embassy or a consulate in the UK for more information.

Visa requirements

To enter or transit through the US, you must have either an  Electronic System for Travel Authorisation ( ESTA ) visa waiver  or a visa .

The US State Department has more information on visas .

Applying for an ESTA visa waiver 

Apply for an ESTA visa waiver through US Customs and Border Protection. You can also apply using the ESTA Mobile app on android or on iOS .

You cannot apply for an ESTA visa waiver if you have:

  • been arrested (even if the arrest did not result in a criminal conviction)
  • a criminal record
  • been refused admission into, or have been deported from the US
  • previously overstayed under an ESTA visa waiver

You cannot normally apply for an ESTA visa waiver if you were in the following countries on or after March 2011: 

  • North Korea

You cannot apply for an ESTA visa waiver if you travelled to or were in Cuba on or after 12 January 2021. 

If you are not eligible for an ESTA , you must instead apply for a US visa.

Applying for a visa

The US Embassy in London has information on how to apply for a visa .

US visa appointments

Visa appointments at the US Embassy in London are limited. Plan your application as far ahead as possible before travel. If you need to travel urgently, you can request an expedited interview through the US Embassy’s appointment service provider.

The US Embassy has more information on visa appointments .

Children and young people

Anyone aged 17 and under must:

  • have a valid visa or ESTA visa waiver on arrival
  • be able to provide evidence about the purpose, location and length of their visit if asked by immigration officials
  • have written consent from one or both parents if travelling alone, with only one parent, or with someone who is not a parent or legal guardian

The US authorities can stop you entering the country if they have safeguarding concerns about a child. If this happens, the US authorities will take the child into their care, and their return from the US could take months. The Foreign, Commonwealth & Development Office ( FCDO ) cannot speed up the return of British nationals aged 17 and under from the US.

The US government has information about children travelling to the US . If you have questions, contact the US Embassy in the UK .

Vaccine requirements

For details about medical entry requirements and recommended vaccinations, see TravelHealthPro’s US guide .

Customs rules 

There are strict rules about goods you can take into or out of the US . You must declare anything that may be prohibited or subject to tax or duty.

Global Entry programme

The US Customs and Border Protection programme Global Entry allows pre-approved travellers through border control faster at some US airports. If you’re a British citizen, you can  register to get a UK background check . If you pass the background checks, you’ll be invited to apply for Global Entry.

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News in Brief

Qantas' travel shake-up: China route dumped and new flights revealed

International flight numbers to and from china are down, leading to a route shake-up at australia's national flag carrier..

A large Qantas commercial jet on an airport runway.

Despite dumping its direct Shanghai route, Qantas still flies to Hong Kong from Sydney and Melbourne, and it has partnerships with other airlines for onward travel within China. Source: AAP / Mark Baker

  • Qantas apologises for technical issue with its app
  • This is what your frequent flyer points are really worth
  • Flights where you're most (and least) likely to have an empty seat next to you

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Qantas to increase winter flights to India

M UMBAI: Australian carrier Qantas will increase its frequency on the Bengaluru to Sydney route this winter to cater for strong demand over the peak holiday season, the airline said on Tuesday.

"Between mid-December 2024 and late March 2025, the airline will increase flights from five per week to daily, adding over 12,000 seats between the two cities over the four-month period. The flights add to Qantas’ existing flights from Delhi to Melbourne which operate three days per week," it said.

Qantas’ flights from India are operated with its fleet of Airbus A330 aircraft with 27 Business Class suites in 1- 2-1 configuration, with each suite featuring direct aisle access and converting into a lie-flat bed. All Qantas international fares include checked baggage allowance, food and beverages and inflight entertainment as standard with every booking.

Qantas recently announced it would accelerate a program to introduce ‘fast and free’ Wi-Fi across its existing fleet of international aircraft including A330 aircraft, with enough bandwidth for every passenger to enjoy a fast and consistent connection. The service will be progressively rolled-out on Qantas flights between India and Australia from next year. Qantas International CEO Cam Wallace said that the demand for travel between India and Australia continues to be incredibly strong. "So we’re pleased to be responding with extra flights to Sydney.

These additional flights are timed to carry more travellers to Australia in summer, while also helping more families and friends reconnect over the holiday period,” he said. Bangalore International Airport Chief Operating Officer Satyaki Raghunath said: “We are delighted by the impressive success that Qantas has experienced at BLR Airport. This expansion, commencing in the first half of December 2024, will deliver added convenience and flexibility to travelers from South and Central India, offering them a wider range of options for both business and leisure travel."

For more news like this visit TOI . Get all the Latest News , City News , India News , Business News , and Sports News . For Entertainment News , TV News , and Lifestyle Tips visit Etimes

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Airline Agrees to Pay $79 Million After Selling Tickets for Canceled Flights

Qantas, Australia’s national carrier, apologized and said it would pay a fine and compensation to settle a suit brought by a consumer watchdog.

Three parked jets can be seen through windows in an airport.

By Jin Yu Young

Qantas, Australia’s national airline, said on Monday that it had reached a deal with the country’s consumer watchdog to pay the equivalent of $79 million for selling thousands of tickets to flights that it had already canceled.

The airline said in a statement that the payments, totaling 120 million Australian dollars, would resolve a lawsuit that the Australian Competition and Consumer Commission filed against Qantas over the issue last year. The commission accused the airline of advertising and selling tickets for more than 8,000 canceled flights from May 2021 through July 2022.

The commission said Qantas had known that the flights would never take off, and that tickets remained available for an average of over two weeks after the flights were canceled — in some cases, for as long as 47 days.

Qantas said it expected to pay 20 million Australian dollars in compensation to more than 86,000 of its customers, as well as a fine of 100 million dollars, subject to court approval.

“We know many of our customers were affected by our failure to provide cancellation notifications in a timely manner, and we are sincerely sorry,” said the carrier’s chief executive, Vanessa Hudson.

“We have since updated our processes and are investing in new technology across the Qantas Group to ensure this doesn’t happen again,” she said.

Gina Cass-Gottlieb, the consumer watchdog’s chairwoman, said the agency was “pleased to have secured these admissions by Qantas that it misled its customers, and its agreement that a very significant penalty is required as a result of this conduct.”

The airline has had a rocky few years. While it bills itself as “the spirit of Australia,” its customers there have complained about unreliable flights and high ticket prices. The airline has also taken flack for giving large paychecks to its board and its previous chief executive, after what a court called its illegal layoffs of 1,700 baggage handlers.

In the airline’s statement Monday, Ms. Hudson said the resolution of the suit over the canceled flights “represents another important step forward as we work towards restoring confidence in the national carrier.”

An earlier version of this article misspelled the name of Qantas’s chief executive. It is Vanessa Hudson, not Husdon.

How we handle corrections

Jin Yu Young reports on South Korea, the Asia Pacific region and global breaking news from Seoul. More about Jin Yu Young

Home » News » Qantas and Virgin change tune on aviation ombudsman ahead of white-paper release

Qantas and Virgin change tune on aviation ombudsman ahead of white-paper release

travel to usa qantas

Qantas and Virgin have backflipped on their stance and given conditional approval to an ombudsman that would look over passenger complaints.

The news comes ahead of the soon to be released aviation white-paper, criticism of the major carriers’ delay and cancellation rates and a $120m fine for Qantas.

Qantas cops $100m penalty with passengers to get $20m back over cancelled flights

Slated for ‘mid-year’ the aviation white paper will set the long-term policies to guide the next generation of growth and innovation in the sector.

“Any aviation industry ombudsman needs to be carefully considered to ensure it resulted in timely resolution of consumer complaints and should cover the entire ecosystem including airports, travel agents and other service providers,” a Qantas spokesperson said this morning.

“[It’s] the best thing we can do for our customers is to ensure more of our flights take off on time.”

The latest comments from Qantas are in stark contrast of its submission to the white paper in which it said ombudsman models are, “notoriously ineffective at delivering timely resolution of consumer complaints”.

Virgin Australia has also shifted stance with a spokesperson welcoming opportunities to improve the effectiveness of the external complaint-handling process for airline customers.

“We will work constructively with government if it is thought that improvements beyond those we have already supported are necessary,” they said. “We want our guests to have a positive experience when they fly with us, even when things don’t go to plan.”

As consumer advocates, like Choice and the ACCC, have pushed for the ombudsman, the airlines declared Australian consumer law already provided passengers with protection and warned of similar policies around the world not addressing issues of flight delays or cancellations.

Qantas is well placed to pick up the scraps of the Bonza mess, particularly through Jetstar while Virgin Australia has added more flights to Port Villa after the collapse of Air Vanuatu. 

Jetstar and Qantas perception ratings soar following Bonza’s implosion

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Qantas Premier Credit Card

Who is the credit provider and issuer of Qantas Premier credit cards?

Why choose a Qantas Premier credit card?

How long does the application process take?

Can I transfer a balance from another credit card?

Who can apply for a Qantas Premier credit card?

Can I add an additional cardholder?

What’s the difference between the Qantas Premier Everyday, the Qantas Premier Platinum and the Qantas Premier Titanium card?

Can I have a Qantas Premier Platinum, Qantas Premier Titanium and Qantas Premier Everyday card?

How do I apply for a Qantas Premier credit card?

How do I remove an additional cardholder from my account?

How do I reduce the size of an image I need to upload?

Change my product

Can I still spend on my current credit card whilst my new one arrives?

Am I eligible for any sign up bonus Qantas Points when changing Qantas Premier credit cards?

What happens to any additional cardholders that are currently on my credit card?

How long will it take for a change of Qantas Premier credit card to be processed?

What will happen to any periodic payments I have set up on my card?

What will happen to the annual fees when my product change is approved?

What happens to the benefits on my card?

How can I change my Qantas Premier credit card account?

What happens to the statements from my old credit card?

Features and rewards

What travel insurance cover is included with my card?

What is ‘Get away interest free for 6 months’?

When will I receive my Lounge Invitations?

How many Qantas Premier Titanium flights discounts do I get a year?

Where can I use my Qantas Premier credit card?

Do bonus Status Credits expire?

How can I book a flight to earn bonus Status Credits?

How do I link my Lounge Invitations to a flight?

How many Qantas Points will I earn on purchases?

When will I receive my bonus Qantas Points?

What services are provided by the Qantas Premier Concierge?

How can I view the bonus Status Credits I’ve earned on my account?

Is there an interest-free period on my account?

What extended level of coverage does my Qantas Premier Titanium credit card provide?

If I cancel my booking, am I eligible for another Qantas Premier Titanium flight discount this year?

How do I make a travel insurance claim?

How can I use my Qantas Premier Titanium metal card for contactless payments?

What flights are eligible to earn bonus Status Credits?

Can I earn bonus Status Credits on Classic Reward bookings?

Which transactions will earn Qantas Points?

Can I use Points Plus Pay to book my flights and earn bonus Status Credits?

Do bonus Status Credits count towards Lifetime Membership tiers?

How long are my Lounge Invitations active for?

How do I claim any missing bonus Status Credits?

Can bonus Status Credit help me acquire or maintain Platinum One membership status?

How can I change my booking made using my Qantas Premier Titanium flight discount?

How do I order from Qantas Wine?

How do I sign up for my complimentary Qantas Wine Premium Membership from my Qantas Premier Titanium credit card?

How do I book discounted companion fares?

Can I book a multi-city flight using my Qantas Premier Titanium flight discount?

Where can I redeem my Lounge Invitations?

Can I share my Lounge Invitations with a person I’m travelling with?

How do I book a flight with my Qantas Premier Titanium flight discount?

My flight was cancelled, and I was moved to another flight, how do I claim my missing bonus Status Credits?

Complimentary Travel Insurance

Personal Baggage, Valuables, Money and Travel Documents

Trip Cancellation and Amendment

Pre-existing Medical Conditions

Other Questions

Eligibility for Cover under the policy

Overseas Medical Expenses

Rates and fees

What interest rates apply?

What fees apply and when are they charged?

Balance Transfers

How can I get the most out of my Balance Transfer?

If I have Balance Transfers at different rates, which one does my credit card payments get applied to first?

What is a Balance Transfer?

What are the benefits of closing my other credit cards after a Balance Transfer?

How does a Balance Transfer work?

How does a Balance Transfer affect the interest charged on my account?

Managing your account

How do I report suspicious transactions?

How do I activate my card?

How can I pay bills with my card?

How do I decrease my credit limit?

How do I increase my credit limit?

How can I unsubscribe from marketing emails?

What should I do if my card is lost or stolen?

Why do I need to enter a password to access certain features?

How are my monthly repayments calculated?

How can I withdraw cash from my account?

Can I choose my own card PIN?

What format is the transactions file in?

How can I pay my credit card bill?

Where can I find my statements?

How can I manage my Qantas Premier account?

Will my replacement card have the same card number and PIN number?

How do I close my account?

How do I update my address or personal details?

How far back can I download my transactions?

How do I download my transactions?

How do I dispute a charge on my Premier credit card?

How are payments allocated if I have additional cardholders?

Cancelling a recurring payment

What is Apple Pay?

How does the Apple Pay experience compare to using my plastic card?

Which Qantas Premier products can be used with Apple Pay?

What do I need before I can start using Apple Pay?

Which devices are compatible with Apple Pay?

How do I set up my Qantas Premier card on Apple Pay?

How do I set my Qantas Premier card as the default card in Apple Pay?

Can I add the same card to more than one device using Apple Pay?

How do I remove my card from Apple Pay?

The card image I see in Apple Pay does not match my physical card. Is there an issue with my Apple Pay set up?

Can I add more than one card on Apple Pay?

Where can I use Apple Pay?

How do I make an in-store purchase with Apple Pay?

Do I need to have an active internet connection for Apple Pay to work?

Will I need to enter my card PIN?

Why was my request to add my card to Apple Pay declined?

How much of my credit card available limit can I access when using Apple Pay?

How can I reverse a transaction made using Apple Pay?

How do I return a purchase if I used Apple Pay to make the payment?

How can I keep track of purchases I’ve made with Apple Pay?

How do I dispute a purchase made with Apple Pay?

Can I use Apple Pay overseas?

Can I use Apple Pay at ATMs?

Is Apple Pay secure?

What is a Device Account Number?

What should I do if my device is lost or stolen?

Does Apple Pay have access to my credit card account?

If my device is formatted or jailbroken, will my Apple Pay information remain on it?

Will I continue to enjoy the features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Apple Pay?

What should I do if I lose my card and I’m issued a replacement card?

What should I do if my card expires and I’m issued a renewed card?

Can I continue to use my physical card if I disable Apple Pay or remove my digital card from Apple Pay?

If I switch devices, do I need to set up my card in Apple Pay all over again?

If my device is formatted or jailbroken, will my Google Pay information remain on it?

What is Google Pay and Google Wallet?

Can I use Google Pay overseas?

Can I add more than one card to Google Wallet?

How do I make a purchase using my Qantas Premier Card in apps and websites?

How much of my credit card available limit can I access when using Google Pay?

How do I return a purchase if I used Google Pay to make the payment?

Can Additional Cardholders add their cards to Google Wallet?

Will I need to enter my card PIN with Google Pay?

How can I keep track of purchases I’ve made with Google Pay?

Can I add the same card to more than one device?

How do I remove my card from Google Wallet?

How do I make a purchase using my Qantas Premier card in-store?

Can I continue to use my physical card if I disable Google Pay or remove my digital card from Google Pay?

If I switch devices, do I need to set up my card in Google Pay again?

How do I reverse or dispute a Google Pay transaction?

Will I continue to enjoy the same features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Google Pay?

Do I need to have an active internet connection for Google Pay to work?

Does Google Wallet or Google Pay have access to my credit card account?

What happens if there are fraudulent transactions made using Google Pay?

What should I do if I lose my card, or my card expires and I'm issued a replacement card?

What happens if my device is lost or stolen?

Why was my request to add my card to Google Wallet declined?

Whom can I talk to for further help with Google Pay?

Which Qantas Premier credit cards can be used with Google Pay?

How do I set my Qantas Premier Card as the default card in Google Wallet?

Where can I use Google Pay?

How do I set up Google Pay and add my Qantas Premier card?

Are Google Wallet and Google Pay secure?

Which devices are compatible with Google Pay?

Instalment Plans

Can I change the term of my Instalment Plan?

How will my repayments be applied to my card?

Can I have more than one Instalment Plan?

How do I make the monthly instalment repayment?

Who can create an Instalment Plan on my card?

Does an Instalment Plan earn Qantas Points?

What happens if I return a purchase that was converted into a Statement Instalment Plan?

How do instalment plan(s) appear on my statement?

How can I track my instalment plan?

Can I pay more than my monthly instalment amount?

Why am I not eligible for a Cash Instalment Plan?

Is the instalment plan amount part of my existing credit limit?

When will I be charged my first monthly instalment?

Can I pay off my instalment plan early?

Will I be able to set up a Statement Instalment Plan if I have a direct debit set up?

What is a Statement Instalment Plan?

Will an instalment plan affect my interest-free days on my purchases?

Is there a fee to set up an instalment plan?

What happens if I miss paying the initial interest charge or monthly instalment repayment by the Payment Due Date?

Open Banking

What is Open Banking?

What information can be shared with Accredited Data Recipients (ADRs)?

How does data sharing work?

Can any institution request access to my data?

Where can I find out more about the Consumer Data Right legislation?

Financial difficulty

What if I’m finding it hard to meet my Qantas Premier credit card repayments?

Loss of a loved one

How can I tell which emails are genuine?

What do I do if I receive a suspicious phone call?

How does Qantas Money protect my Qantas Premier account?

How does Qantas Money protect my financial data?

How can I protect myself online?

What are some scams I need to be aware of?

Customer Support and Complaints

Accessibility and Disability Support - Qantas Premier credit card

Managing your cash flow during COVID-19

Family and Domestic Violence

Coronavirus update

How do I lodge a complaint relating to my Qantas Premier Credit Card?

Qantas Pay Card

Changes to Qantas Travel Money

Why is Qantas Travel Money changing to Qantas Pay?

Does my existing Qantas Travel Money card still work?

How do I join and get a Qantas Pay card?

How do I access my Qantas Travel Money account after 21 May?

Will I still earn points with Qantas Pay?

Can I use my Qantas Travel Money card as my Qantas Frequent Flyer membership card?

Can I activate my Qantas Travel Money replacement card after 21 May?

Can I activate my Qantas Travel Money card for the first time

What is changing for the Qantas Frequent Flyer membership card?

How can I access my Qantas Frequent Flyer number?

How can I access and set my Qantas Pay card PIN?

Does Qantas Pay have a digital card?

What fees apply to Qantas Pay?

Can I schedule recurring currency loads from my nominated bank?

General information

Which currencies are available on Qantas Travel Money?

What is the Qantas Card and Qantas Travel Money all about?

Who's eligible for Qantas Travel Money?

Is Qantas Travel Money a credit card or a debit card?

Why does the Qantas Card have two sides?

Does this mean that Qantas is now also a bank?

What are the benefits of Qantas Travel Money?

Apply and activate

How do I apply for and activate Qantas Travel Money?

How do I enable the travel money facility on my Qantas Card?

How do I get the Qantas Card and Qantas Travel Money?

If I select to be verified against Illion (formerly Dun & Bradstreet) records will a credit check be conducted?

How do I use Qantas Travel Money?

What if the details on the Qantas Travel Money identity verification form are incorrect?

What if I don't want to use Qantas Travel Money?

I’ve forgotten my Qantas Travel Money card PIN, how do I retrieve it?

What if my PIN is blocked at an ATM or in-store?

How do I get my card PIN?

Is my card PIN different to my Qantas Frequent Flyer PIN?

How do I change my PIN?

Rates, fees and limits

What exchange rate applies to Qantas Travel Money?

What fees apply to Qantas Travel Money?

What limits apply to Qantas Travel Money?

Do fees apply if I don’t have the local currency on my card?

What happens if I make a purchase in a foreign currency and I don’t have enough money in that currency on my card?

Can I arrange a back-up or secondary card?

How do I cash out remaining funds on the Qantas Travel Money card?

How do I transfer between currencies on the Qantas Travel Money card?

What is a pre-authorisation?

Does the card come with Mastercard Contactless?

Do I get a line of credit or overdraft with Qantas Travel Money?

I am a Qantas Club member and have a Qantas Club card. Do I need both cards?

How do I update my local time and time zone?

When to use

Where can I use Qantas Travel Money?

Can I use Qantas Travel Money if the local currency isn’t available?

Can Qantas Travel Money be used for Qantas in-flight duty free purchases?

Can I use Qantas Travel Money to pay for flights at qantas.com?

Using overseas

Is there anything I need to do before I go overseas?

Do I press Cheque, Savings or Credit when I make a purchase or withdraw cash using Qantas Travel Money?

Can I view my Qantas Travel Money balances at overseas ATMs?

What should I do with my card when I return from overseas?

What will happen if the local currency isn’t available to load on Qantas Travel Money?

I’d like to use Qantas Travel Money in the United States - will my card be accepted?

Should I pay in Australian dollars instead of the local currency when I’m overseas?

Are there any countries where the Qantas Travel Money Card won’t work?

Transactions

Why has a transaction declined when I have enough funds on the card to complete the purchase?

Why would an online transaction be declined if I have enough money to complete the purchase on the card?

Contact Information

Accessibility and Disability Support - Qantas Travel Money

What should I do if my card is lost, stolen or damaged?

How do I lodge a complaint relating to my Qantas Travel Money Card?

Qantas Money App

Understanding your PINs and Passwords

Can I use my fingerprint to log in?

The app doesn’t recognise my fingerprint

What if I’ve forgotten my passcode?

How do I log out?

Managing your finances

Why use the Qantas Money app?

Connecting accounts

How do I delete an account?

What does ‘pending’ mean?

I can’t see my transactions

I can’t find my bank in the list

Can I transfer money using the app?

Is it OK to enter my online banking login details?

How do I add a new account with a connected financial institution?

What type of accounts can I connect?

Why is the transaction date different to the date I made the transaction?

When are my balances and transactions updated?

Transaction categories

How are my transactions categorised?

What happens to my categories if I delete an account?

Are my categories applied to past transactions?

Notifications

What are notifications?

What kind of notifications can I set up?

How do I receive notifications?

Is there a cost for receiving notifications?

How do I set up notifications?

Can I delete or change my notifications?

Will I receive notifications if I’m not connected to the internet (e.g. Wi-Fi, 4G, etc)?

Can I view notifications I’ve previously received?

Why do I need to turn on my App Notifications settings?

Why can I see a notification in my notification history that I didn’t receive?

I’ve received a notification, but can’t see it in my history?

Can I set my own Travel Money low balance alert amount?

Why can’t I find notifications in the app?

How can I make sure that I get access to all available notifications?

What happens when new types of notifications become available?

Contact details

How do I update my contact details?

What if I notice a suspicious transaction?

Qantas Points

Missing Qantas Points?

How can I use my Qantas Points?

How do I view my Qantas Points balance?

Card Offers

Card Linking

Can I link an additional card to Card Offers?

Can I use any card that I have added to my Qantas Money App for Card offers?

Can I link another card in addition to my Qantas Premier Card?

Can I link and earn points with a debit Mastercard® or Visa® card?

Why can't I see my Card Offers on the Qantas Money website?

Why am I not receiving any/many offers?

How long will my offers be valid for?

What are the terms and conditions of the offers?

Why am I receiving offers that don't seem well matched to me?

Can I share an offer with my partner/friend etc?

Why did my friend get an offer for a specific store and I did not?

Are offers applicable to both purchases in-store and online?

What retailers are included in the program?

Earning bonus Qantas Points

Why does it take up to 15 days to receive my points?

How can I check if I have successfully earned points on an offer?

Missing Points

How do I follow up on missing points from Card Offers?

What if I forget to use my linked card, can I still earn the points?

How can I opt out of Card Offers?

All Categories ​>​ ​Qantas Pay Card ​ > ​ ​Using overseas ​>​ I’d like to use Qantas Travel Money in the United States - will my card be accepted?

You can use Qantas Travel Money at home and overseas, at millions of Mastercard locations worldwide#, including the United States.

When travelling with Qantas Travel Money in the United States, we recommend you let the merchant know to process your purchase as a Credit transaction.

It is also likely that you will need to swipe your Qantas Card and authorise the purchase with your signature.

If you ever experience any issues with acceptance of your Qantas Card, you can contact us via phone on 1300 825 302 (from within Australia) or +61 1300 825 302 if overseas or via email at [email protected] .

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Australia's Qantas to suspend Shanghai flights on low demand

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Qantas Pulls Out of Mainland China, CEO Admits Some Flights are ‘Half Full’

Gordon Smith , Skift

May 14th, 2024 at 6:31 AM EDT

Despite being Australia’s national airline, Qantas couldn’t compete effectively with a torrent of competition from Chinese carriers.

Gordon Smith

Qantas is withdrawing from mainland China as it battles intense competition from local carriers. From July 28, the Sydney to Shanghai route will be scrapped. The Australian flag carrier cited “low demand” for the decision.

The Shanghai service is being pulled just six months after it was relaunched following the pandemic. It represents the only nonstop link flown by Qantas between Australia and mainland China. 

Why Qantas Has Been Outclassed

Despite being Australia’s national airline, Qantas has a tiny share of the market to and from mainland China. Skift analysis of Cirium data shows Qantas currently flies five times a week between Sydney and Shanghai, offering just under 1,500 weekly seats. Its Sydney-Beijing route did not return after COVID-19.

In contrast, Chinese carriers operate more than 28,000 seats each week on 102 flights between mainland China and Australia’s three largest cities. This is due to ramp up even further to 128 flights a week by eight different Chinese carriers by the end of the year.

Recent ticket sales data from ForwardKeys suggested Australia had increased in popularity among outbound Chinese visitors compared to 2019. This indicates that there is interest in the market – particularly during peak travel periods – but Chinese travelers are choosing to fly with local companies.

Qantas’ Shanghai Flights ‘Half Full’

Speaking on Tuesday, Qantas International CEO Cam Wallace acknowledged that the airline’s short-lived return to the mainland China market had been underwhelming.

“Since COVID, the demand for travel between Australia and China has not recovered as strongly as expected. In some months, our flights to and from Shanghai have been operating around half full,” he said. 

The CEO did not rule out a return to Shanghai in the future, adding that Qantas would closely monitor market conditions. The airline will continue to fly between Australia and Hong Kong, where it offers one-stop connections via local partner airlines. 

Shanghai Slung; Manila Maximized

The scrapping of Shanghai will allow Qantas to make enhancements elsewhere in its network. The airline says aircraft that were due to operate the route will be redirected to destinations “where there is increasing demand or new tourism opportunities.”

The most notable is the launch of Brisbane to Manila. A four-times weekly link will begin on October 28 and marks the first time Qantas has operated the route in more than a decade. This complements the carrier’s existing Sydney-Manila flights.

There will also be a ramping up of services to and from Singapore. Flights from Brisbane will rise from seven to nine a week from the end of October. Sydney-Singapore will go from twice daily to 17 a week from December. 

Extra capacity is also going into the Indian market , with a boost for Qantas’ Sydney to Bengaluru flights. Over a four-month peak holiday period, the route will be served daily, up from its usual five-times weekly schedule. The additional frequencies will begin in mid-December and run until the end of March. 

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What am I looking at?  The performance of airline sector stocks within the  ST200 . The index includes companies publicly traded across global markets including network carriers, low-cost carriers, and other related companies.

The Skift Travel 200 (ST200)  combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number.  See more airlines sector financial performance . 

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Tags: asia monthly , australia , china , china outbound , india , philippines , qantas , qantas airways , singapore

Photo credit: Sydney to Shanghai is the only route operated by Qantas to mainland China. Wolfram K / Pexels

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COMMENTS

  1. Travel to the USA Requirements

    For travel to, from or within the USA, you must provide your customer's information as required by the US authorities under the Secure Flight and Advance Passenger Information System (APIS) programmes. Qantas inhibits ticket issuance until the required information has been added.

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    Travel Disruptions. Baggage. Check-in. Manage Booking. Frequent Flyer. Bookings. Qantas Club. Flight Credit & Qantas Pass. Find answers to your Covid19 travel information questions including planning, requirements and more.

  3. How to fly to the US with Qantas Points

    Using Qantas Points for direct flights to the US 1. Qantas. Qantas' main flights to Los Angeles are available from Brisbane, Sydney and Melbourne. From Sydney, you can also hop on non-stop services to San Francisco, Dallas Fort Worth and Honolulu. Up in Canada, Vancouver is also now a permanent three-weekly flight out of Sydney in 2022.

  4. Qantas to Expand Neighbor-free Seating to These U.S. Flights

    The Australian airline will bring the free-seat program to 19 different international routes, including in the United States, Qantas shared with Travel + Leisure.

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  6. Complete guide to the Qantas Frequent Flyer program

    Qantas Elite status. KYLE OLSEN/THE POINTS GUY. The Qantas Frequent Flyer program offers five status levels to reward and retain frequent flyers: Bronze: This is the entry-level status, offering the ability to earn and redeem points for flights and rewards. Silver (Oneworld Ruby): Awarded after earning 300 status credits per membership year ...

  7. Qantas resuming U.S. flights in November

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    On international travel in 2021 then Qantas are being sensible with flights to USA and Europe starting in November 21. I disagree with Alan Joyce that people will be wary about going abroad due to Covid. There will be a mass booking of flights if the government release us to travel. We are a world village now, our relatives don't live 4 doors ...

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    Book any tour from $999 before midnight 31 May and earn up to 30,000 Bonus Qantas Points* Find out more here. Save your money, use points. Earn 3 points per $1 spent^. Extensive range of multi-destination tours. Travel made easy with local guides.

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  13. Qantas Just Announced a Sale on Flights From the U.S. To Australia

    The North American Red Tail sale, which is valid until 11:59 p.m. PT on July 16, is available for travel from the United States to several cities including Sydney, Melbourne, Brisbane, Auckland ...

  14. USA travel guide

    United States of America. Supersize your next travel experience with a flight to the USA. Music, culture, history and adventure - there's always something to do and see in the grand USA. Book your flight to the USA with Qantas, flying to Hawaii, Dallas, Los Angeles, San Francisco, Chicago and New York. Family.

  15. Getting here: USA to Australia flights

    With a number of direct flights from the US and Canada to Australia, the land of koalas and kangaroos is closer than it's ever been before - a lineup of new and existing flight paths make getting here as easy as putting a shrimp on the barbie. Travellers can choose from a wide range of airlines, including Qantas, Delta, United, American Airlines, Air Canada, Hawaiian Airlines, and Air New ...

  16. Entry requirements

    Passport validity requirements. To enter the US, your passport must be valid for the length of your planned stay. If you're travelling through another country on your way to or from the US ...

  17. Qantas' travel shake-up: China route dumped and new flights ...

    Qantas' travel shake-up: China route dumped and new flights revealed International flight numbers to and from China are down, leading to a route shake-up at Australia's national flag carrier.

  18. {{NO HASSLE}} How to Easily Name Change on Qantas Ticket: A Step-by

    Preserving extra cash for unforeseen expenses and possible future travel is advised. ... (OTA) or +1-800-932-1751 to reach airline customer support if you need help for Changing Name On Name Ticket Qantas . Please let us know the upNamed Name and the specifics of your ticket. Prepare for any upcoming tariff changes or charges. provided that ...

  19. Ajax Manor by Rove Travel 5BR Historic Home

    Property Location With a stay at Ajax Manor by Rove Travel 5BR Historic Home in Aspen (West End), you'll be within a 15-minute drive of Aspen Mountain and Snowmass Mountain. This apartment is 10.4 mi (16.8 km) from Maroon Bells and 0.3 mi (0.4 km) from Wheeler Stallard House Museum. Rooms Make yourself at home in one of the 9 guestrooms. Amenities Make use of convenient amenities, which ...

  20. Qantas to increase winter flights to India

    Qantas increases flights from Bengaluru to Sydney, adds Delhi to Melbourne route. Introduces fast Wi-Fi, extra flights for summer travel. Enhances options for South and Central India travelers.

  21. Qantas to Pay $79 Million For Selling Tickets on Canceled Flights

    Qantas, Australia's national airline, said on Monday that it had reached a deal with the country's consumer watchdog to pay the equivalent of $79 million for selling thousands of tickets to ...

  22. Qantas and Virgin change tune on aviation ombudsman ahead of white

    Qantas and Virgin have backflipped on their stance and given conditional approval to an ombudsman that would look over passenger complaints. The news comes ahead of the soon to be released ...

  23. I'd like to use Qantas Travel Money in the United States

    You can use Qantas Travel Money at home and overseas, at millions of Mastercard locations worldwide#, including the United States. When travelling with Qantas Travel Money in the United States, we recommend you let the merchant know to process your purchase as a Credit transaction.

  24. Australia's Qantas to suspend Shanghai flights on low demand

    Qantas Airways said on Tuesday it will suspend flights to Shanghai starting on July 28, citing low demand, nine months after the Australian flag carrier resumed service from Sydney on hopes of a ...

  25. Qantas Pulls Out of Mainland China, Some Flights Only 'Half Full'

    The Skift Travel 200 (ST200) combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number. See more airlines sector financial performance .