amadeus travel investor relations

RYANAIR AND AMADEUS PARTNER TO ENHANCE TRAVEL OFFERING

Ryanair and travel technology company Amadeus today (11 Nov) announces their new distribution partnership, that will further expand access to Ryanair’s offering to Amadeus’ industry-leading customer base. Operating 3,000 daily flights to 225 destinations across 36 countries, Ryanair is leading aviation’s post COVID-19 traffic recovery carrying 115% of its pre-pandemic traffic – making it one of the most reliable choices for travel.

With businesses throughout Europe facing growing economic and inflationary pressures, Ryanair is delivering market-leading connections, frequencies, punctuality and fares in Europe, which can now be booked through the Amadeus Travel Platform from the end of 2022. The partnership supports Ryanair’s vision to grow its visibility and reach to Amadeus customers, particularly for business travel. The seamless integration with Amadeus’ booking flows and processes will grant customers high operational efficiency in searching, booking and servicing content from Ryanair, as well as being able to offer a broader choice of travel options to cost-conscious travellers.

Not only can Ryanair’s expanded travel offering generate substantial savings for customers, it will also help them manage their carbon footprint and enhance their ESG credentials, with the lowest CO 2 emissions per passenger / km of any major European airline, an achievement underpinned by its Pathway to Net Zero by 2050 decarbonisation strategy. This is a mission clearly shared by Amadeus, and the new partnership will contribute to expose these environmentally efficient offerings to an even wider audience.

Ryanair’s Dara Brady said:

“We are pleased to announce this partnership with Amadeus, the world’s leading travel technology company, further expanding Ryanair’s offering and enabling corporate customers in particular greater access to our unrivalled network of connections, high frequencies, on-time performance, and unbeatable low fares as they return to collaborating with colleagues face-to-face.

We look forward to working with Amadeus and its efficient distribution solution and industry-leading network over the coming years.”

Jose-Luis Aragon, Regional VP Air Distribution Europe, Amadeus said:

“We are very happy that Ryanair has chosen to capitalize on Amadeus’ technology to support its distribution strategy. This partnership illustrates the value of our platform for low-cost carriers, offering the airline access to the widest network of travel sellers worldwide and the technology to help them get the most out of the indirect channel.  This partnership is another example of our commitment to delivering the broadest and most relevant travel content from any technology source to our travel sellers, with smooth and seamless integration into their everyday tools and processes.”

Related News

Ryanair launches prague – paphos & kosice routes.

Ryanair, Europe’s No.1 airline, today (1st August) celebrated the first flight from Prague to Paphos, while on Monday (3rd August) it will launch a twice weekly service to Kosice, both as part of its extended Summer 2020 schedule.

To celebrate its new routes, Ryanair has launched a seat sale with fares from 729 Kc for travel to Kosice and from 759 Kc to Paphos, both until the end of October, which must be booked by Wednesday (5th August), only on the Ryanair.com website.

Amadeus partners with British Airways

British Airways has selected Amadeus as its technology partner and Amadeus Nevio, a new portfolio of modular solutions built on open and AI technology, to deliver the airline’s Offer and Order strategic goals.

The partnership will see British Airways and Amadeus collaborate on the design of Nevio’s Offer and Order capabilities, designed to meet the needs of modern airline retailers. Nevio’s Offer suite will facilitate more dynamic products and bundles, whilst Dynamic Offer Pricing is being rolled out to enable real-time contextual pricing options based on marketplace dynamics. A suite of Digital Experience tools will underpin a user-friendly booking experience and streamline servicing, including disruption, on any device or channel.

Working together these will produce highly relevant, personalised customer offers, and deliver a best-in-class retailing and servicing experience for customers.

Built around IATA Offer and Order principles, this totally new, open, modular platform benefits from the latest advances in AI and will help the carrier build demand, differentiate itself in the market and drive value across its entire business at speed.

Maher Koubaa, Executive Vice President Travel Unit and Managing Director EMEA, Amadeus, said: “We see Amadeus’ partnership with British Airways as truly transformative. We’ve been working closely with British Airways for more than 20 years and we’re delighted that the airline has once again agreed to be a driver customer to shape the future of the aviation industry. The milestone partnership unveiled today is a significant step in our journey to making modern retailing a reality, with the deployment of rich, dynamic, personalized offers and next-generation order management.”

Colm Lacy, British Airways’ Chief Commercial Officer, said: “At British Airways we are on a journey to become a world leader in airline retailing and transform our digital customer experience, all underpinned by our £7bn investment to transform our airline.

Alongside our partners at Amadeus, British Airways will be able to collaborate on the design of the latest technology to enhance our business processes with greater agility, and help us anticipate the needs of modern, digital travelers, providing them with exceptional experiences across their journey.”

Amadeus’ partnership with British Airways showcases a commitment to support an ambition on the part of the International Air Transport Association (IATA) to create a wholly Offer and Order based retailing environment by 2030. The open platform technology being developed by Amadeus enables the airline to be innovative in its approach to retailing and revenue opportunities and is designed to grow with the airline’s business ambitions.

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U.S. Group Revenue Recovery in Q4 Hits 110 Percent According to Hospitality Group and Business Performance Index by Knowland and Amadeus

Group business up across key metrics in Q4 2023, providing stability for hotels going into 2024

January 25, 2024 — Knowland , the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus , a global leader in hospitality technology, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). The fourth quarter of 2023 demonstrated that group business in 10 of the top markets in the U.S. has recovered 110 percent compared to the same time in 2019. Group bookings are calculated using occupancy and average daily rate (ADR).

The Index combines event data from Knowland with hotel booking data from Amadeus’ Demand360+ to provide individual and aggregate views of the key drivers of hotel performance and is updated quarterly. Q4 data shows that the top 20 markets have reached 100 percent of 2019 and 10 of those have reached 110 percent or more, including:

1.     Las Vegas         144.1 percent

2.     Phoenix            123.9 percent

3.     San Diego         122.5 percent

4.     Tampa              121.3 percent

5.     Boston              120.3 percent

6.     Austin              116.6 percent

7.     Miami              115.4 percent

8.     San Antonio      112.0 percent

9.     Seattle              110.9 percent

10.  Los Angeles       110.0 percent

By using industry-leading data from the Knowland platform and trusted sales & catering solutions like Amadeus’ Delphi, hoteliers can develop precise, data-driven strategies to boost group sales and efficiently manage the entire process from lead to event execution.

Key insights from the Index are as follows:

• Group business was up across key metrics – Q4 group business achieved a 110 percent health index by consuming 95.5 percent of the group rooms sold in 2019 and increasing the average rate by 14.8 percent. Overall growth in 2023 was 103 percent, with 92.5 percent of group rooms sold in 2019, increasing the average rate by 11.7 percent.
• The volume of smaller groups provides stability – The meetings and event business recovered to 91.9 percent in Q4 as compared to [2019], with end-of-year recovery at 91.2 percent. Today, 70.0 percent of events have 200 attendees or less, and notably, smaller meetings of less than 25 attendees have experienced the most growth, with a 19 percent increase since 2019.
• Corporate groups continue to drive meeting and event volume – The larger percentage of events in the corporate segment bodes well for business travel. In 2023, corporate segment events made up a larger share than in prior years.  In Q4 2023, 63.9 percent of event days were corporate.  For the full year of 2023, that was 58.4 percent compared to 2019 at 57.3 percent.
• The negotiated rate index strengthened in Q4, exceeding all prior quarters in 2023 – The negotiated index achieved a 90.2 percent health index by consuming 84.0 percent of the negotiated rooms sold in 2019 and increasing the average rate by 7.3 percent.
• Segments normalize across the board – The overall health index for Q4 is 94.5 percent, with Group, Negotiated, and Events stabilizing at 90.0 percent or more compared to 2019.

Go here to download the full report.

The aggregated index for 2023 end-of-year achieves 91.2 percent overall health compared to 2019 across all segments. Starting Q1 2024, the Index will shift to a year-over-year comparison. The Index helps hoteliers identify top drivers of group business and assess industry ‘health’. It offers filters for event market segments and booking industries, empowering hoteliers, DMOs, and CVBs to adapt strategies effectively.

ABOUT THE HOSPITALITY GROUP & BUSINESS PERFORMANCE INDEX METHODOLOGY

The Hospitality Group & Business Performance Index uses a multi-factor weighting system that balances metrics such as group, corporate transient, and GDS room nights with average daily rate (ADR) performance. Growth or declines in ADR can offset room night performance. Each factor is averaged to provide a final index score, ensuring a more accurate overall performance assessment.

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