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Cruise: An air conditioning company blending cooling tech with luxury for 29 years

​​cruise has launched the varioqool convertible ac range with flusojet technology..

• Updated Jul 01, 2022, 6:37 PM IST

This is the ultimate showcase of how Cruise has blended every aspect of luxury in cooling technology, from quality, silent performance, design, reliability and customer experience. Founded in 1992, the Cruise Group is an innovator and manufacturer of premium air conditioners from split, portable to heavy-duty commercial refrigeration units. The brand specialises in Jumbo cooling and commercial ACs, and the products are sold across retail stores in India.

It has launched many cooling innovations, like India’s 1st dual-throw Window AC with double the cooling capacity of standard units. By launching two new professional ranges of AeroStation Cassette ACs and TurboStation Tower ACs in 2003, they entered the banking, hospitality and healthcare industries. It also launched a portable air conditioner on wheels for the Bollywood and Tollywood industry back in 2005 that allowed stars to shoot comfortably outdoors for long hours. In 2009 the advanced AI inverter AC was launched. And now, in 2022, they are ready with their newest innovations - launching India’s widest Split air conditioners with FlusoJet 60ft Long turbo airflow for cooling within seconds. The range includes three models from 11 to 15 HP capacities.

Roshan Sirohia, Director of Cruise Appliances Pvt. Ltd., has been at the forefront of pushing the limits of design and quality to meet changing needs of customers ranging from celebrities, business personalities and homeowners. He adds, “Cruise was one of the first AC companies in India to introduce the use of nano-paint protection to increase AC life by 3x backed by a Lifetime warranty program to provide hassle-free ownership. We will always continue to innovate our services to stay ahead of the curve.”

Having specialized in air care technologies, Cruise ACs have an edge over the competition due to their belief in raising the bar for daily life with superior technology at affordable lifestyle costs. This promise is backed by an industry-leading ten-year warranty on compressors and robust engineering of every component to endure harsh coastal environment conditions. With deep sector expertise and ISO quality certified operations, worldwide HVAC enterprises and OEMs may expect 3x longer durability products. For Cruise, the focus has always been to provide premium air conditioning solutions that are reliable, affordable and packed with advanced technology, backed by strong customer support and The Air Expert signifies their contribution to evolving the aircon industry.

Cruise has been awarded the ‘Most Promising Brand of the Year’ and ‘Young CEO of the Year’ by Silver Feather International.

• #Most Promising Brand of the Year
• #Young CEO of the Year

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Here’s a list of Cruise air conditioners (ACs), sorted by Popularity. You can change sorting to High Price, Low Price, or Name. You can also apply Filters like Price, Brand, Capacity, and Star Rating.

Popular AC Filters

• Inverter AC

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• 3 Star Rating
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Cruise AC Price List (2024)

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• SPECIAL OFFERS

BEST SELLERS

CRUISE SPECIAL OFFERS

Limited period offers on great Cruise air conditioning products

CRUISE PROMOTIONS

SPECIAL OFFERS ON STAYING COOL

This season avail amazing offers on Cruise air conditioners, at special low prices. Enjoy great savings on the latest 3 star, 5 star split, window & inverter AC's with cashback offers, extended warranties and special deals. We also have extra-special deals on some of our most popular products for all you smart shoppers out there.

EXTENDED WARRANTY OFFERS

Lifetime free service on varioqool ac's.

Avail 10 year Lifetime Free Service on inverter compressor, 5 year warranty on PCB, and 5 Free Services worth ₹10,990 on purchase of a new Cruise VarioQool Inverter Air Conditioner. And upgrade to complete peace of mind ownership with exclusive benefits when you purchase from authorized channel partners. Offer valid until stocks last – Across India.

*Terms & Conditions apply

Free Additional Warranty Offer

1 year Extended Warranty on Cruise Inverter Air Conditioners (applicable to VarioQool series only) when purchased through Amazon. Limited Period Offer (valid up to stock last)

CHOSEN BY YOU. FOR YOU.

VARIOQOOL 1W

VARIOQOOL 1S

EAZYQOOL 3N

INVEST IN YOURSELF

OUR QUALITY PROMISE

INNOVATION FIRST

A pioneer in air care technology for over 3 decades.

BUILT HEAVY DUTY

Built to withstand the harsh conditions of the coastal climate.

LIFETIME WARRANTY

A revolutionary 10 year warranty on inverter compressors.

EASY TO MAINTAIN

Professional support in 7 languages with a nationwide network.

LONGER LIFESPAN

100% copper tech. for 3x longer durability & low cost maintenance.

GLOBALLY CERTIFIED

ISO, ROHS, CE & BIS certified quality operations & OEM’s for global HVAC Co’s.

• Home Air Conditioners
• Professional Air Conditioners
• Fan Coil Units
• Condensing Units

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• POPULAR TOPICS

COOLING HELP

Clean & care, service & warranty, product installation, remote control operation, we're here to help.

Split Air Conditioners Support

Split AIR CONDITIONERS

What does my warranty cover?

Cruise provides a 12 month (1 year) comprehensive warranty from the date of purchase on all parts except front panel and plastic parts and, thereafter 48 months (4 years) additional warranty on the compressor subject to company policies. The warranty provided is valid only if the warranty certificate bears the customer's complete details & official details of Cruise’s Authorized Channel Partner.

Know more about the warranty terms .

When should I get the first service done for my AC?

It is essential for the first servicing of the air conditioner to be carried out after 4 months of installation. It is ideal to get your air conditioner unit serviced at least twice a year for a good cooling experience and proper maintenance of the unit.

How do I request for service?

You can request for product service by visiting our Support page. Alternately, you can contact us on our customer care helpline number 829 123 8800 to book a service appointment.

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SPLIT AIR CONDITIONERS

What should I do if my air conditioner is not cooling properly?

• Make sure that COOL MODE is selected and the temperature is set lower than 24 degrees Celsius.
• Make sure the air inlets and outlets of the indoor and outdoor units are not blocked by any objects or clogged due to dust.
• Make sure the air filters are not clogged with dirt. Cooling efficiency is lower if the filter is polluted hence it is recommended to wash the Air Filter periodically. Learn about cleaning the air filter in the CLEAN & CARE section.
• Make sure that the voltage stabilizer output is above 180V, if the input voltage to the Air Conditioner is lower than 180V, the Air conditioner cannot work normally.
• Make sure ventilation fans in the room are not operating.
• The room size might be bigger than the capacity of the Air-Conditioner, resulting in the room not getting cooled properly. Also, make sure that the room is shielded well with all the doors and windows closed.

What factors will impact the electricity consumption of my air conditioner?

• Temperature setting - the electricity consumption of air conditioners depends on the thermostat temperature. The lower you keep the air conditioner temperature; the higher will be the electricity consumption.
• Other electronic appliances in the room - All electrical appliances emit some amount of heat in the room which eventually gets cooled by the air conditioner. Even bulbs and lights emit heat along with the light. Thus if a room has a lot of lights, it will need more air conditioning - hence increasing electricity consumption.
• Clogged air filters lead to higher consumption of electricity to perform regular operations. Hence cleaning dust filters regularly is highly recommended.

What is the ideal temperature that should be set?

It is recommended that you maintain the ideal temperature for thermal comfort between 23 degrees C and 25 degrees C in summers.

SPLIT AIR CONDITIONER

How often should I clean the air filters?

Air purifying filters help in removing fine dust, pollen, tobacco smoke and odour in the room. Make sure that you replace them when their colour turns dark even if filters are not three months old. Dust filters should be cleaned every two weeks and be replaced every 2-3 years or if damaged. Failure to do so will impair the flow and cooling capacity of your system.

What precautions should I take to make sure that the AC functions properly?

• Get your Ac serviced at least twice a year.
• Make sure that the unit is always grounded to avoid electrical shocks.
• Make sure that the installation is done by a professional only.
• Make sure all electrical parts covered properly and the rear wall is closed once the piping is done for installation. ​

Cruise air conditioners come with a 1+ 4 year warranty which is applicable once you have registered your product on our website. Warranty for 1 year from the date of purchase is applicable on the entire unit i.e. the compressor, refrigerant, labour, and all other functional components. The compressor is covered for the remaining four years. Standard warranty does not cover components like plastic parts (front panel and frame louvers and clips), sheet metal parts (coils and the metal body of the ODU), remote control and gas charging. Onsite warranty for Portable ACs is not available. Service and repair complaints about Portable Acs will be attended at Authorized Service Centres only.

Warranty will be considered null & void under the below conditions:

• the product is not registered & not purchased from an Authorized Cruise Channel Partner.
• improper handling & installation by unauthorized personnel during the warranty period.
• defects caused due to misuse and abnormal power supply and polluted or corrosive atmosphere.
• damage caused due to natural calamities, corrosion, rodents etc. You can register your product here.

Why should I get a preventive maintenance service?

Depending on the operating environment and service conditions the performance of your AC will deteriorate over the period of time. Regular inspection will help identify problems which may cause untimely failures e.g. gas leakage, rusting, corroded electrical contacts etc. Periodic cleaning and servicing are therefore essential to guard your AC against such failures and maximize the life of your AC.

Does regular AC servicing help in saving electricity?

​Regular servicing helps with consistent cooling performance of your AC over the years. It helps prevents clogging the filters, clogged filters can make the unit consume more electricity than required to perform even regular operations.​ ​It will also cut down cost on repairs, electricity and prolong the life of your AC. Hence proper maintenance is the key to efficient and effective cooling operations.

​Will I be charged for service during the warranty period?

​You can avail 2 no cost periodic maintenance services in the first year of your warranty period provided that the product is registered with the company. Common circumstances under which parts and labour will be chargeable even during the warranty period:

• The appliance has been tampered with, subject to misuse, negligence and damaged while in transit.
• The appliance has undergone repairs, modifications, or dismantled by any other person or company not authorised by the company.
• Defect caused by abnormal voltage or in-coming power supply from a generator.

Know more on Service & Warranty page.

SPLIT AIRCONDITIONER

Are installation charges applicable separately?

Yes, standard installation charges are applicable for installation & additional piping if required depending on the placement of the Indoor and outdoor Air conditioning unit.

​How to choose a proper placement for installation of you AC?

​It is recommended that there is no obstruction near the inlet or outlet of the AC unit. Select a location where the condensation water can be dispersed easily. Make sure that the split AC is installed at a height of minimum 1 ft from the ceiling and the power supply matches with the requirement of the air conditioner. An unstable power supply or incorrect wiring may cause malfunction.

What to avoid while planning your AC installation?

​Plan your installation keeping the below points into consideration:

• Avoid spaces with too much clutter.
• Make sure that the unit is away from direct sunlight, heat sources, and areas where prone to leakage of flammable gases.
• Avoid installation near other electronic appliances​.

How do I set the AC on cooling mode?

​COOL Mode is a default mode in which the AC runs as per the temperature setting, fan speed and swing setting at which it is set. Keep pressing the MODE button till you see (snowflake icon). Then proceed to adjust the temperature by using the (up & down arrow) and set the temperature. You will also have to adjust the FAN SPEED and SWING for optimum cooling. The ideal temperature for thermal comfort and electricity saving is 25-degree Celsius​.

What is the function of the other modes on the remote?

The multiple AC modes mentioned below help you in experiencing optimum cooling. However, it is important to adjust the Fan speed and swing for a better cooling experience. You can select these modes by pressing the MODE button until the icon of the mode you require is displayed on the remote display.

• AUTO MODE (icon)- The AC automatically sets the temperature and fan speed depending on the room temperature. Set temperature can’t be adjusted and will not be displayed as well.
• DRY MODE (icon) - The AC operates at low fan speed to remove excess humidity in the room. This helps in keeping your room cool and dry.
• HEAT MODE (icon) - The AC performs the heating operation by blasting air to warm your room. You can use adjust the temperature, fan speed and swing as per requirement.
• TURBO MODE (icon) - Under COOL or HEAT mode, press this button to turn to warm or cool your room quickly. In this mode, the room is cooled effectively as the fan speed operates at the maximum speed.

What is the function of TIMER ON / TIMER OFF button?

TIMER allows you to operate the AC depending on your personal requirement for specified time of your choice. After setting the required temperature press the TIMER ON/OFF button once and then adjust the time when you wish the AC to switch OFF using the (up or down button). Press TIMER ON/OFF button again to set the TIMER OFF.

TIMER ON allows you to switch ON the AC after the TIMER OFF operation is done. Select TIMER ON/OFF button once and adjust the time when you wish the AC to switch ON. using the (up or down button). Press TIMER ON/OFF button again to set the TIMER ON. Note that the AC needs to be ON and the CLOCK should be set as per actual time to set both the timers. TIMER ON can be set only after you have set the TIMER OFF. You can cancel the timer funtion by selecting the TIMER ON/OFF button anytime when the function is on.

How to set temperature?

​To set the temperature switch ON the AC and select the Cooling Mode. If you do not see the (snowflake icon) then you need set the MODE to COOLING MODE. Follow the steps provided in the COOLING Mode description above to do so.

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INVEST IN YOURSELF

OUR QUALITY PROMISE

INNOVATION FIRST

A pioneer in air care technology for over 3 decades.

BUILT HEAVY DUTY

Built to withstand the harsh conditions of the coastal climate.

LIFETIME WARRANTY

A revolutionary 10 year warranty on inverter compressors.

EASY TO MAINTAIN

Professional support in 7 languages with a nationwide network.

LONGER LIFESPAN

100% copper tech. for 3x longer durability & low cost maintenance.

GLOBALLY CERTIFIED

ISO, ROHS, CE & BIS certified quality operations & OEM’s for global HVAC Co’s.

• Home Air Conditioners
• Professional Air Conditioners
• Fan Coil Units
• Condensing Units

Customer Care

• Register Your Product
• Request For Service
• Customer Feedback
• Warranty Terms

Our Company

• Become a Retailer
• Store Locator
• Submit Enquiry

© Cruise Appliances 2024. All rights reserved.