du abu dhabi tourist sim

Best Abu Dhabi Sim Card for Tourists 2024

Abu Dhabi Tourist SIMs and UAE eSIMs explained

Are you planning on visiting Abu Dhabi soon? We’re guessing you will want to stay connected during your stay and will need an Abu Dhabi tourist SIM card!

As well as being a rather photogenic city, it’s fairly necessary to have internet when travelling these days. From retrieving travel booking details to ordering taxis and meals while you’re on the go – trust us, there’s an app for everything in the UAE !

Although you’ll get access to a Wi-Fi network in most places in Abu Dhabi, what if you’re on the go? That’s when you’ll need a travel SIM in Abu Dhabi to make calls, use social media, or use Maps to navigate the city or call a driver.

For your convenience, we have put together everything you need to know about getting a SIM card in Abu Dhabi for tourists and eSIM options you can arrange before your arrival.

1. Du SIM Card in Abu Dhabi for Tourists

2. etisalat abu dhabi tourist sim, 3. virgin mobile travel sim in abu dhabi, airalo esim, kitmytrip – via getyourguide, frequently asked questions (faqs) on abu dhabi tourist sims.

Since we first wrote this article the new Zayed International Airport has opened! We’ll update you soon on exactly where to find the mobile phone operator counters and if we see any better airport deals than what we describe below.

Mobile Operators in the UAE

Getting an Abu Dhabi tourist SIM is a pretty straightforward process. However, there are multiple mobile operators in the UAE, so it gets somewhat confusing for tourists to decide which mobile network SIM they should use based on the packages offered.

However, there’s no need to worry, as we have simplified everything for you! Below, you will find a list of mobile operators in the UAE with information about purchasing their SIM and which operator is the most suitable for you.

Any Sim/eSim purchased for Abu Dhabi works in Dubai and all of the emirates of the UAE .

Du is a mobile operator in UAE, which was launched in 2007. Du offers tourists arriving at DXB – Dubai International Airport a free SIM card , but unfortunately, the same offer has not been extended to arrivals at AUH airport.

That said, the Du tourist SIM offer only includes 1GB of data preloaded and only lasts 24 hours – great for stopover passengers – not so great if you’ll be in Abu Dhabi a little bit longer.

You can purchase a Du pre-paid SIM card from its franchise store across the city. Buying the SIM without any package will cost around AED 10; however, if you activate a bundle package (starting from AED 49), you’ll get the SIM for free. You’ll need your passport to get started.

Presently, these are the best Tourist SIM options from Du:

• 2GB valid for 28 days with 30 flexi minutes – AED 49 ($13.35 USD)
• 6GB valid for 28 days with 30 flexi minutes, unlimited internet calls – AED 99 ($27 USD)
• 10GB valid for 28 days with 30 flexi minutes, unlimited internet calls – AED 139 ($37.85 USD)
• 20GB valid for 28 days with 30 flexi minutes, unlimited internet calls – AED 189 ($51.46 USD)
• Online special – unlimited data for 7 days + exclusive attraction discounts – AED 199 ($54.20)

Learn more about Du tourist SIMs and currently available packages here

NB – There is now a Du shop at the new international airport! We will report back, but believe you still get the same pricing/deals we’ve mentioned here – TBC on the free Tourist SIM!

Etisalat is the largest and oldest mobile operator in the UAE and is one of the best SIM cards for Abu Dhabi.

When you land, you can get an Etisalat SIM from the kiosk at Abu Dhabi airport. There are plenty of packages available – these do frequently change, so apologies if the exact deal is not on offer when you arrive in Abu Dhabi; we try to update our Abu Dhabi tourist guides regularly!

• If you’re only here for less than a day and you’re a light internet user – you can grab a FREE 1GB/24 hr validity Etislat eSim – yup, the same deal as Du, but it doesn’t seem to be openly advertised.
• The cheapest paid Visitor Line gives you 2GB of data + 30 flexi minutes, valid for 28 days for AED 49 ($13.30 USD).
• Visitor Line + gives you 4GB of data + 30 flexi minutes valid for 28 days for AED 79 ($21.50 USD)
• Visitor Line Premium gives you 8GB of data + 120 flexi minutes valid for 28 days for AED 125 ($34 USD)
• If you’re a heavy online user and caller, go with Visitor Line Premium + 22.5GB of data + 525 flexi minutes valid for 28 days for AED 200 ($54.50 USD), or
• Unlimited 7 Days – includes 100 flexi minutes for 200 AED ($54.50 USD)

Visitor Line packages are valid for the length of your Visa. Therefore, if you plan on staying in Abu Dhabi long term or change Visa type, you will need to switch to Etisalat’s other pre-paid and post-paid packages.

• Learn more about Etisalat tourist SIMs here

Virgin Mobile is a newer mobile operator in UAE by the Virgin Mobile brand (though it is a fully owned subsidiary of Du and uses the same network). It offers a good range of tourist SIM cards with different packages to people visiting Abu Dhabi for business or vacations.

You can get the SIM from the airport as soon as you land; however, the tourist SIM is for one-time use. This means you can use it for as long as your package lasts and won’t be able to renew it.

Virgin Mobile offers four packages for its Abu Dhabi tourist SIM, which also include 30 local minutes and 20 international minutes.

• A 7-day package costs AED 150 with 21GB of data (capped at 3GB per day)
• A 10-day package costs AED 200 with 40GB of data (capped at 4GB per day)
• A 15-day package costs AED 300 with unlimited data
• A 30-day package costs AED 500 with unlimited data
• Learn more about the Virgin tourist Sim here

SIMs Sold by Third-Party Companies

If you see online tour operators selling you a SIM card, it will be based on services provided by one of the above three networks.

All should have reliable coverage in metropolitan areas. Beyond that, in the mountains and the desert, it’s time to switch off and get yourself an offline map, as the network will be patchy or non-existent no matter whose network you use (they are all ultimately government-owned and share much of their infrastructure).

We are an affiliate of Airalo and earn a commission on any activated eSim plans.

As international travellers, we’ve become big fans of using Airalo eSIMs whenever possible. The eSIM they sell for the UAE is marketed as “ Burj Mobile ” (digging beneath the cover, we believe it runs on the Etisalat network, so you’ll have no problem with connectivity).

There are currently three different Burj Mobile packages

• 1GB valid for 7 Days for $8.50 USD (AED 32)
• 3GB valid for 30 days for $22.50 USD (AED 82.50)
• 5GB valid for 30 days for $35 USD (AED 128.50)

NB these are all for data only; if you think you’ll need to make phone calls too, you’re better waiting until arrival and getting a local Abu Dhabi SIM with a phone number attached!

Using Airalo is super easy. Once you purchase online, you must press activate and change any existing eSIMs on your phone to the new eSIM. The clock starts ticking as soon as you land and connect to the UAE network.

If you are travelling more widely around the Middle East and just popping into Abu Dhabi briefly, you may also want to look at Airalo’s Middle East option, Menalink , with packages as follows:

• 1GB valid for 7 Days for $15 USD
• 2GB valid for 15 days for $28 USD
• 3GB valid for 30 days for $39 USD

This is another good option only if YOU ARRIVE INTO DXB, as this is where you collect your physical SIM from. Presently, it doesn’t seem to extend to AUH, SHJ, or DWC arrivals.

Do read the fine print if pre-packaged SIM bundles will work for you, only 1 per passport and users must be over 18, so you can’t hand one out to each of the kids. In this instance, families should consider pocket wifi options.

The free tourist SIM is a free SIM card Du Telecommunications offers to tourists arriving in Dubai. This SIM card can be picked up from the immigration counter at Dubai DXB airport and is activated using your passport details. It contains 1GB of free local data valid for 24 hours. Once the time is over, you can recharge your SIM with the various tourist packages offered by Du.

We recommend getting a SIM card from the airport on arrival in Abu Dhabi. The reason? It’s simple, it’s easy, and it’s fast. Plus, multiple SIM card sellers at the airport make buying it straightforward. You must provide your passport details, go through the various packages, and get the SIM. On the other hand, you can also pre-order your SIM card. You have to contact the mobile operator, select a package, and provide your home address in your country. The mobile operator will then mail the SIM card to your address. However, we won’t recommend this option, as it takes too long, plus you never know when you will receive the SIM via mail. Also, what if it gets lost on the way? And this method isn’t suitable if you make a sudden plan to visit Abu Dhabi. eSIM’s, on the other hand, where you don’t need a physical SIM card to be delivered, could be your easiest option these days. Simply activate it as soon as you land, and you’re instantly connected; there is no need to queue at a counter when you get to AUH.

Based on the offers and packages by Du, Etisalat, and Virgin Mobile, the best SIM card for Abu Dhabi is Du. You can quickly insert it into your mobile and get connected almost instantly. Etisalat is also a good option, but it is a bit more expensive, and its Visitors Line’s validity depends on your visa expiration. However, it is a good option if you’re in Abu Dhabi for limited days. Those wanting convenience and a compatible device should try the Airalo eSIM – it’s not the cheapest option but super easy for those who only need a little bit of data an instant connectivity when they land.

Generally speaking, your hotel and places like shopping malls and restaurants will have free wifi, though more than likely, you’ll need to sign up via your social profile or email to access it. We would still recommend the convenience of having your own data over-relying on public wifi if you’re someone who likes to remain connected when you travel. Note that the very recent introduction of Hala Wifi will put Wi-Fi connectivity into city buses and public parks, so there will be a growing range of options for accessing Wi-Fi in Abu Dhabi.

Before you go… Important things to consider when planning a trip to Abu Dhabi

• Pop into our essential planni ng information page ; it includes everything you need to know about getting around Abu Dhabi , a handy guide on what to pack and top tips for first-timers on the dos and don’ts, laws, and customs in the UAE .
• Don’t forget to pack your travel insurance !
• Discover the best places to stay in Abu Dhabi , or bag a bargain on your accommodation here:

Take me back to the Abu Dhabi Travel Blog

Please note we are not a travel agency. This site is a travel blog to help newcomers to the UAE self plan their trip, we cannot book your flights, hotels, visas or connections for you. We may make a small commission if you click on any of our hotel or tour recommendation links . Abu Dhabi Travel Planner

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Visitor SIM Cards at Abu Dhabi Airport: An Arrivals Guide

To help travellers arriving at Abu Dhabi locate a prepaid SIM card, I put this guide together. This guide includes details of which SIM cards are available at Abu Dhabi airport, and maps for each of the terminals showing their locations.

There are two shops currently open in the arrivals area of Abu Dhabi (AUH) airport selling SIM cards to visitors:

Etisalat, the other carrier in the UAE, used to have a booth in the arrivals area as well - however I can’t find it any more. If arriving in the UAE via Dubai airport, both du and Etisalat SIM cards can be purchased there. I’ve written a guide on how to buy a SIM card when arriving at Dubai airport here: https://landinglastminute.com/dubai-sim-card/

All arriving tourists currently get a free SIM card , provided by du and distributed at passport control. It includes 20MB of data and 3 minutes of phone calls. The free SIM of course can be topped up with a minimum amount of 55 AED after the introductory amounts are used.

The du SIM card can be topped up with 500mb of data and 20 minutes of calls for 55 AED, this has 7 day validity 1 . There is a desk in the arrivals area (see map above) for those wanting to easily add this top-up before leaving the airport.

Etisalat has a Visitor Line plan that includes 700mb of data and 40 minutes of calls for 100 AED with 90 days validity. Other mixes of calls and data are available at this price. See below for further details of Etisalat.

Savings can be made by purchasing a regular prepaid SIM card rather than the tourist plans. These are not always available at the airport and staff may offer the tourist prepaid SIM card instead.

Other brands are available to be purchased outside the airport. These may offer better value for people planning to live in Dubai for a while. The brands are:

• Virgin Mobile, operated on the du network
• Swyp, operated on the Etisalat network

For short term visitors , I found the du SIM with 55 AED top-up to be the best value when arriving at Abu Dhabi (larger top-ups are available, see below for more details). While other providers have slightly cheaper options available, I found it not worth the hassle of leaving the airport to buy a SIM card if only staying for a few days. If staying longer in Abu Dhabi or the UAE, check out Etisalat and Virgin Mobile plans too.

Which SIM cards are available at Abu Dhabi Airport?

Written by Chris who travels frequently for work and understands what it can be like to arrive somewhere new and unfamiliar.

I wrote Landing Last Minute to help the hurried traveler get necessary information about any destination.

Buying a Sim Card at Abu Dhabi Airport in 2024

Are you planning your trip to the United Arabic Emirates and flying to Abu Dhabi and wondering what is the best way to stay connected? Get yourself an e-sim card or buy a prepaid sim card at Abu Dhabi International Airport. How?

This is a complete guide for buying a sim card for traveling to the UAE on arrival at Abu Dhabi International Airport. Find out where to buy a prepaid sim card, up to date prices as per June 2024, my recommendation, the best e-sim cards for the UAE, a vlog about my arrival and experiences, information about international sim cards and more.

Being a full time nomadic travel blogger the first thing I do when I travel to a new country and I do not yet have an e-sim card is buying a prepaid sim card to get connected. It is mostly the cheapest way to get a data connection on your phone. It avoids high roaming costs and you don’t need to struggle with slow overseas data roaming plans.

In this blog I will also highlight the best e-sim cards and international prepaid sim cards for traveling to the UAE.

As Traveltomtom is also on a mission to travel to every country in the world you can find already more than 200 sim card guides on Traveltomtom from all over the world: Dubai , Europe , Germany , UK , Italy , France , USA , New York , Miami , Canada , Bangkok , Thailand , Bali ,  Saudi Arabia , Vietnam , Maldives , Pakistan , Oman , Singapore  and many more.

Some links in this article about buying a sim card for traveling to Abu Dhabi are affiliate links. If you buy any of the products after using an affiliate link I earn a small commission. This is at absolutely no extra cost to you of course!

My recommendation

Traveltomtom recommends buying a Virgin Mobile sim card at Abu Dhabi Airport if you use a lot of data, if you just need a couple GB’s Etisalat or DU will both do the job.

But let me tell you that e-sim cards for Dubai that you order on the internet are even cheaper. A Nomad e-sim card with 10 GB data only costs $22 USD. A prepaid sim card at Abu Dhabi Airport with 10 GB data cost $34 USD.

Prices for tourist sim cards at Abu Dhabi Airport are the same as if you buy a prepaid sim card in one of the Etisalat or Du retail stores in the malls in Abu Dhabi.

Therefore Traveltomtom recommends buying a sim card at the airport to get instantly connected for your trip to Abu Dhabi.

Prepaid sim card deals for the UAE are the exact same in Abu Dhabi as in Dubai as I also wrote an article for buying a sim card for Dubai in 2024 .

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Is Abu Dhabi one of your stops of a bigger trip than you should also look into global travel sim cards. Check out my comparison of the best international sim card for traveling abroad in 2024 .

Best e-sim cards for the UAE

The easiest way to stay connected when traveling to Abu Dhabi in 2024 is an e-sim card. Traveltomtom uses and recommends e-sim cards for their convenience.

No more swapping physical sim cards or visiting a phone shop. Get your e-sim card directly online in just a couple steps. 

You order an e-sim card for the UAE on the internet, you receive a QR code, scan it, follow the simple steps and within less than 2 minutes you have a UAE e-sim card installed on your phone.

Upon arrival in Abu Dhabi it automatically connects you to an available network and you enjoy data on your phone pretty much when the plane lands.

More info and an answer to all your FAQ's in my detailed guide with everything you need to know before ordering an e-sim card for the UAE in 2024 .

Make sure your phone is e-sim compatible before ordering an e-sim card for the UAE.

Airalo is a reliable e-sim card provider and Traveltomtom has used them in more than 50 countries around the world. Check out the Airalo e-sim card plans for Abu dhabi:

• 1 GB data for 7 days = $8.5 USD
• 3 GB data for 30 days = $22.5 USD
• 5 GB data for 30 days = $35 USD

Click here for more info or to directly order an e-sim card for the UAE via Airalo .

The above e-sim cards are from Burj Mobile and they operate on the 4G/LTE network of Etisalat. These are data-only e-sims and incoming and outgoing calls/sms are not supported.

SimOptions offers different e-sim card plans for Abu Dhabi. Traveltomtom has been using SimOptions for many years already, never an issue.

• 1 GB data for 30 days = $8.90 USD
• 3 GB data for 30 days = $21.90 USD
• 5 GB data for 30 days = $34.90 USD
• 10 GB data for 14 days = $39.90 USD
• 10 GB data for 30 days = $59.90 USD

Click here to order an e-sim card for Abu Dhabi via SimOptions .

Last but not least there is Nomad and they have the best value e-sim card deals for traveling to the UAE in 2024.

Here are the Nomad e-sim card plans for Abu Dhabi: 

• 1 GB data for 7 days = $8 USD
• 3 GB data for 30 days = $11 USD
• 5 GB data for 30 days = $13 USD
• 10 GB data for 30 days = $22 USD 

Click here to order an e-sim card for Abu Dhabi from Nomad .

Big plus about the Nomad e-sim cards for the UAE is that they are 5G ready.

For more detailed info about e-sim cards for the United Arab Emirates check out my article with the best e-sim cards for the UAE in 2024 .

Arrival at Abu Dhabi International Airport - AUH

Airport arrival at Abu Dhabi International Airport (AUH) are much more laid-back compared to its crazy busy neighboring airport Dubai (DXB). AUH Airport is much smaller and navigating through the airport is not that overwhelming.

Also the waiting lines at Abu Dhabi Airport are not that long in general. Depending on the situation I sometimes use Abu Dhabi Airport for traveling to Dubai. A Taxi from Abu Dhabi Airport to Dubai costs about $100 USD.

After you left the plane you will be directed to immigration. If you have a new passport from one of the eligible countries you can use the e-gates, which makes entering the UAE even faster. The baggage reclaim hall is rather small with low ceilings and can be a little busy if many flights arrive at the same time, but in general it is easy going. 

Already at the luggage belts you can buy a prepaid sim card for the UAE, more about that later. After picking up your luggage you walk past the duty free into the arrival hall which is pretty small as well. On your left side there is a cafe and a convenience store and on your right side there are more sim card shops as well as the car rental desks.

Where to buy a sim card at Abu Dhabi Airport

As I just mentioned there are already sim card sellers at the luggage belt. You can find a desk of Etisalat as well as a desk of Virgin Mobile between luggage belt 3 and 4. The guys from Etisalat are pretty annoying hassling every passenger walking past to buy an Etisalat sim card. Even when they are already helping other costumers.

If you are intended to buy a Virgin Mobile prepaid sim card then this is your only chance, because if you walk through the customs baggage check and get to the arrival hall you can’t go back into the luggage claim area.

In the arrival hall there are two more mobile internet operator stores: Du and another Etisalat which also sell prepaid sim cards for the UAE for tourists.

Prices UAE prepaid sim cards at Abu Dhabi

Prepaid sim card prices and packages constantly change. Traveltomtom does everything in its power to keep information as up to date as possible. The below prices are updated in June 2024. Your input is appreciated if you have any updated info about buying a sim card in Abu Dhabi.

As of June 2024: 1 AED = $0.27 USD and $1 USD = 3.67 AED.

Virgin Mobile Luggage Belt 3-4

Virgin Mobile has special UAE tourist sim cards:

• 21* GB data + 30 minutes + 20 international minutes for 7 days = 150 AED - $40.8 USD
• 40* GB data + 30 minutes + 20 international minutes for 7 days = 200 AED
• 75* GB data + 30 minutes + 20 international minutes for 7 days = 300 AED

*See the above photo for more information. 

Etisalat Luggage Belt 3-4

At Etisalat they say that you get a free UAE sim card if you buy a package, but that is with every operator the same, so don’t get too excited. Etisalat offfers the following prepaid sim cards deals valid for 28 days:

• 2 GB data + 30 Flexi minutes = 49 AED - $13.3 USD
• 4 GB data + 30 Flexi minutes = 79 AED
• 8 GB data + 120 Flexi minutes = 125 AED
• 22.5 GB data + 525 Flexi minutes = 200 AED 

They also have a prepaid sim card deal with unlimited data in the UAE for 10 days:

• Unlimited data + 100 Flexi minutes for 10 days = 319 AED

For more info see the picture above.

There is also an Etisalat store in the arrival hall where they sell the exact same prepaid sim cards for tourists as at the luggage belts.

DU Arrival Hall

A DU prepaid sim card is also free when buying one of the following data plans valid for 28 days: 

• 2 GB data + 30 Flexi minutes = 49 AED
• 6 GB data + 30 Flexi minutes = 99 AED - $27 USD
• 10 GB data + 30 Flexi minutes = 139 AED
• 20 GB data + 30 Flexi minutes = 189 AED

DU also has a prepaid sim card deal with unlimited data in the UAE for 10 days:

• Unlimited data for 10 days = 299 AED - $81 USD

Another reminder that if you want to buy a prepaid sim card in Abu Dhabi city center you will find the exact same packages and prepaid sim card deals at the official retail stores in the malls as at the airport.

Best UAE sim card at Abu Dhabi Airport

As you can see in the above comparison of the prepaid sim card deals in Abu Dhabi the cheapest sim card in Abu Dhabi cost 49 AED, which is $13 USD and you get 2 GB data. Both, Etisalat and DU offer this exact same UAE prepaid sim card deal. 

This is a simple but great deal if you are just looking to stay connected on your trip to Abu Dhabi and occasionally use social media apps. But if you are a heavy data user Virgin Mobile turns out to be much cheaper as they give you much more GB’s for the same price.

To find the best prepaid sim card for Abu Dhabi I also compared the 4G/5G network coverage in UAE of Etisalat and DU and came to the conclusion that although Etisalat has the better 5G network, for tourists there is not much difference as every tourist spot in the UAE is covered with an excellent 5G signal on both networks.

Virgin Mobile is an MVNO and operates on the DU network. For more info about the best 4G/5G network in the UAE including coverage maps take a look at my article about the best sim card for Dubai in 2024 .

Order an international sim card for Abu Dhabi online

If your phone is not e-sim compatible but you still rather order a sim card for Abu Dhabi on the internet then have a look at the following.

Arrive prepared in Abu Dhabi with an international prepaid sim card. You order them online and a physical prepaid sim card will be delivered to your home address. You put this sim card in your phone and it automatically connects to an available network upon arrival in Abu Dhabi, basically when the plane lands you are instantly online.

Check out the following international prepaid sim card deal from SimOptions:

• 10 GB data for 14 days = $49.90 USD 

Click here for more info or to order this international travel sim card for the UAE via SimOptions . 

Also a last reminder that you can arrange everything online within just a couple clicks by ordering an e-sim card for Abu Dhabi. Traveltomtom recommends ordering a UAE e-sim card via either  SimOptions , Airalo or  Nomad .

For more info about UAE e-sims check out my comparison of the best e-sim cards for traveling to the UAE in 2024 .

I am sure all the above information for buying a prepaid sim card for the UAE in Abu Dhabi was helpful for your upcoming trip. If you have any more questions, remarks or recommendations then please leave me a comment below and help fellow travelers out.

Curious what it looks like trying to visit every country in the world ? Go check out my Instagram account @traveltomtom and follow along. As of June 2024 I have visited more than 155 countries, so still a long way to go.

      View this post on Instagram       A post shared by Adventure Traveler & Blogger (@traveltomtom)

Enjoy your trip to Abu Dhabi! 

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Home / Best Dubai Tourist Sim Card Guide 2024

Best Dubai Tourist Sim Card Guide 2024

30 th december, 2020 updated.

One crucial travel necessity in a foreign country is a SIM card and choosing the best SIM card can make all the difference to your holiday trip. Our best Dubai Tourist SIM Card Guide 2024 will explain to you the different options and how you can choose the best SIM card while considering your requirements.

Table Of Contents

• 2. Airport wifi & Getting a Sim in Dubai airport
• 3. The main telecom service providers
• 4. Malls & attractions wifi
• 5. Abu Dhabi sim card for tourist
• 6. International sim card for UAE
• 7. Photography guide in Dubai
• 8. Offensive language and social media

Airalo has figured out an idea that is bound to make communication for travellers easy as eating cake. Most smartphones now come with an eSim which is embedded in the device. Although this eSim exists, very few are aware of how to set it up and use it. This is where Airalo will help as they are the first eSIM store in the world that sells local and international SIMs that don't take long to set up.

How Airalo works?

Click here to view the eSIM packages on offer for Dubai. After you decide which plan to buy, make the payment through credit card, PayPal or in-app currency known as Airmoney. You will then be given a QR code. This code can then be scanned by any devices that have built-in eSIMs. This can be done by visiting Settings and then clicking on eSIM menu.

After the QR code has been scanned, the new eSIM profile will be downloaded into the device for that specific destination. Network connections will become active after you enter the country for which you purchased the eSIM. A single device can hold up to 50 different eSIMs making it possible to travel to different destinations and keep changing your email for instant coverage.

If you are buying an Airalo eSIM for Dubai, you need to select United Arab Emirates.

Pros of Using Airalo

The biggest pro of using Airalo is that it provides easy access to international eSIMs for an affordable price which doesn't take much long to set up. An US eSIM can be set up in a matter of 5 minutes.

Airport wifi & Getting a Sim in Dubai airport

You can access free Wi-fi at Dubai International airport (DXB) and Al Maktoum International airport (DWC) by following these steps

• Go to Settings tab in your phone and turn on the Wi-fi.
• Under "Public Networks" you will see "DXB free Wi-fi". Click on it to connect
• Go to the web browser and click on "Get online now" to experience high-speed WiFi for free at DXB.

Free Sim cards for Dubai tourist

On arrival at Dubai Airport, tourists can get a free SIM card with free talk time and data.

Source: Gulf News

How the free Sim card works

To be able to register your free SIM card you need to be 18 years or older. Your passport and a valid UAE visit visa need to be shown for identification and verification purposes. The SIM has a one-month validity and is preloaded with 3 Flexi minutes and 20 MB data.

To activate the free SIM, insert SIM card into phone, dial *122# and follow the instructions.

Where to get it

It can be obtained at the Passport control counter before the baggage collection area. Travelers from any flight can take this sim.

The main telecom service providers

Dubai has only 2 telecom service providers, Du and Etisalat. Majority of tourists staying in or near Dubai have reported no difference in signal strength, coverage or speed between the 2 networks. If you want to wander the untravelled paths then Etisalat is the best prepaid SIM card.

Where to find a SIM card at Dubai airport

There is one stall each for both Du and Etisalat at all of the 3 Dubai Airport(DXB) terminals.

• Terminal 1 Arrivals. Straight ahead, slightly to the left, after exiting customs.
• Terminal 2 Arrivals. To the left, further down, after exiting customs.
• Terminal 3 Arrivals. To the left, after exiting customs
• Terminal 1 Arrivals. To the right after exiting customs.
• Terminal 3 Arrivals. To the left, after exiting customs.

SIM cards can also be purchased from commercial centres and shopping malls where the mobile network representatives will assist you.

Packages available for tourist

Du offers free sim and below are the packages.

How to activate Du SIM?

• Insert the SIM into your phone.
• Dial *122# (and keep your passport on hand).
• Enter your passport number, country name and date of arrival when requested.
• If you’re eligible and the details you entered are correct, you’ll get a notification that your activation request is in process, as well as a confirmation SMS with your assigned mobile number once it’s active.
• Once you receive your confirmation SMS, dial 135 to select a language and start enjoying our services

Etisalat offers free sim and below are the packages

Malls & attractions wifi

Dubai has numerous Malls, attractions and places where free Wi-fi is offered. Listed below are fe places you can enjoy free connectivity.

Mall of the Emirates

The Mall of Emirates is not just a glamorous shopping spot, it is also an amazing entertainment hub. More than 630 retail outlets including International lifestyle and fashion brands give you a wide option to shop from. Some of the mandatory to-dos include visiting SKI Dubai and Magic Planet. You can also try Yalla! Bowling or watch something at Dreamscape VR VOX Cinema.

To use free wi-fi choose #Free_Mall_Wifi from the list of available networks. If you need more help, the mall's numerous customer service desks can assist you.

Al Barsha, Sheikh Zayed Road, Interchange Four, Dubai, UAE

Sunday to Wednesday: 10:00 am – 10:00 pm | Thursday to Sunday: 10:00 am to 12:00 am

+971-4-409-9100

Another favourite of locals and tourists, Dubai mall has numerous luxury and retail outlets. It also connects to two 5 star hotels, Address Boulevard and Address Dubai Mall. You can choose “@Dubai Mall by Emaar” to access free internet.

Financial Centre Road, Along Sheikh Zayed Road, next to Burj Khalifa, Dubai

Sunday to Thursday: 10:00 am – 12:00 midnight | Friday and Saturday: 10:00 am to 01:00 am

800-38224-6255

Dubai festival city mall

This mall has numerous retail options from luxury brands to reputed lifestyle brands which is why it is frequented by tourists and locals. The Mall's captivating laser show known as IMAGINe is a must-watch. If you're a movie junkie then watch a Hollywood or Bollywood blockbuster at NOVO cinema. Free WiFi can be used while shopping in the mall.

Dubai Festival City

10:00 am – 12:00 midnight

Some of the other malls in Dubai with free Wi-Fi

• WAFI Mall Dubai
• Dubai Marina Mall
• City Centre Mirdiff
• City Centre Deira
• The Springs Souk
• Souk Madinat Jumeirah

Abu Dhabi sim card for tourist

Abu Dhabi international airport also has Du and Etisalat counters. Travellers landing in Abu Dhabi can purchase a local Du/ Etisalat SIM. They can also purchase from a range of pre-paid or post-paid packages, smart devices and e-Life packages.

• Du Abu Dhabi Airport T1
• Abu Dhabi Airport, Terminal 1 Arrivals, Abu Dhabi
• Timing: 24/7
• Etislat Abu Dhabi Airport T1

International sim card for UAE

Here is our round-up of 2021's 7 top International SIM card providers. With our comparison of their features, benefits and costs, you can easily decide which of these providers will best suit your requirements.

• Triple-punched (Standard, Micro and Nano) prepaid International SIM card.
• Free SIM, only pay for top-up
• Variety of Call, Data and SMS plans to choose from.
• Top-up doesn't expire if SIM is used at least once per year.
• Virtual Numbers Service for a monthly fee with added phone numbers (free UK and USA numbers) for over 50 different countries.
• Card works in 200 countries
• Receive free incoming calls in 118 countries
• Reduce roaming costs by 95%
• Use Virtual Numbers Service to roam with current mobile number without roaming charges.
• Free UK(+44) and USA(+1) mobile number.

Purchase from data-only packages offering up to 4 GB or voice+ data bundles covering more than 100 countries. You can also top-up with only credit. Prices of packages and rates for data, texts and calls vary depending on the country.

See this page for up-to-date bundle prices for each country. Luckily, there’s a nice little rate calculator on this page .

• Prepaid International SIM fitting standard, micro and nano card slots.
• 3 varieties of SIM; Universal, Expedition and Europe & more.
• Comes with $10 credit for data, texts and voice.
• All three cards come with free 2 numbers; an Estonian (+372) European number and Australian, Canadian, UK or US number.
• Add unlimited Personal Extra Numbers from more than 60 countries.
• Mobile data as low as 20c/MB with daily, weekly and monthly packages available.

Universal SIM

cost-$29.95

• The European number can receive free incoming calls in 162 countries.
• Coverage in more than 200 countries.
• Voicemail service with free email delivery.

Expedition SIM

cost-$34.95

• Ideal for frequent travelers who require good data coverage.
• Offers internet coverage in more than 170 countries.
• Free incoming calls in 130 countries

Europe & more SIM

Cost-$19.95

• Ideal for individuals traveling within Europe.
• Coverage in 70 countries
• Direct dial calling from 45 countries
• Low calling costs from Canada and US.
• Cut up 85% on International roaming charges.
• Outgoing calls as low as 25c/Mon
• free global concierge service to assist you with reservations, language translation, roadside assistance and more.
• 45Extras with all the cards include a Wi-Fi calling app for iOS and Android devices, 24/7 live technical support

To see more information about rates for data usage, calling and texting in different countries see this page .

• Prepaid International SIM card working in over 170 countries.
• Different plans for calls, SMS and Data.
• Triple-punched SIM cards comes with an Estonian (+372) European number.
• Card costs €10 and pay extra for credit or data.
• Free incoming calls in over 135 countries.
• Incoming text messages are free in all countries.
• SIM card will remain active as long as it is topped-up at least once every 18 months.
• Prepaid Data and credit plans are available.
• Reduce roaming costs by 85%

countries are categorised into A, B and C. Plans for countries in group A are cheapest and plans for group C countries are the most expensive.

You can check the rates for calling, texting and data usage in any country here , and the prepaid data plans on this page .

• Coverage across 210 countries over 340 different networks.
• Triple-punched SIM cards comes with an Estonian (+372) European number
• Unused credit and call time valid for 18 months.
• Rates as low as $0.25 /MB for pay as you use Data.
• Money saving data plans with validity of 30 days.
• Costs $19 with $10 credit included
• Reduce roaming costs by 90%
• Free incoming calls in 135+ countries.
• Free incoming messages in all countries.

To learn more about rates for calls, data and texts in the countries you plan to visit you can use the rate calculator .

Established in 2009, KeepGo offers a Smartwatch Data SIM card and a Lifetime Data SIM Card.

Features of Lifetime Data SIM

• Triple-punched SIM
• Only for data usage can't make calls or SMS.
• Costs 49 USD with 1GB data.
• Provides coverage in 110 countries.
• Same cost for data plans regardless of travelling country. Choose from 500 MB ($14) to 10 GB ($165), with 1GB ($26), 3GB ($61) and 5GB ($88) plans
• Data plans expire within a year unless you recharge and extend it for another year.

Features of Smartwatch SIM card

• A data SIM ideal to connect your SmartWatch to 2G or 3G networks across over 110 countries.
• costs $10 with 5MB of data included
• Choose from 3 data plans with the largest being of 3GB

• Triple-punched International SIM offering data coverage in over 120 countries.
• To use: purchase X and download the GigSky smart app to activate the SIM.
• Data plans range from packages offering 300 MB to 5GB (some countries the maximum Plans are for 1GB)
• Regional plans for Asia, Europe, North America, etc.
• Non-regional plans for individual countries

You can view the latest rates for the regional data plans on this page and for the non-regional plans here .

KnowRoaming

• International SIM offering Voice calls, data and SMS.
• No SIM purchase required.
• Purchase a special sticker (cost $ 29.99) to stick over your original SIM card and convert it to a prepaid International SIM.
• Download app to operate the SIM
• Can also buy a normal SIM for $9.99
• Free US (+1) number and ability to purchase extra foreign numbers for over 50 different countries for a fee between $3 to $12.50 a month.
• Free WhatsApp data for 30 days from the date of purchase.
• Pay-as-you-use rates for data start as low as $0.15/MB
• Unlimited data plans are available in 125+ countries from $7.99 a day
• Reduce roaming charges in 200 and more countries.

You can view the company’s data plans and check pay-as-you-go rates for texts, calls and data in any country on their website.

Photography guide in Dubai

You now have internet access and can visit your social media handles. This doesn't allow you to photograph all that you see and post it. You may fall into deep trouble by going against some rule. Check below our Photography guide in Dubai

Source : Cyber Laws

Article 21 of the UAE cybercrimes law

This law states that photographing another person or invading their privacy by saving, copying, transferring, disclosing or creating electronic photos is a punishable act.Punishments for this offense include imprisonment for minimum 6 months and a fine not less than AED 150,000 and not more than 500,000 or either of these two punishments depending on the severity of the offense.

Article 378 of the UAE Penal Code, Federal Law Number 3 of 1987

This law mentions that photographing someone without his or her permission is considered an invasion of privacy and is illegal in the country. The article also mentions that if anyone publishes news, comments or pictures relating to family life or private secrets will be punished even if they are true. The punishment will be either or both of the following depending on the severity of the act. Detention for a period not more than 1 year and/or a fine not more than 10,000 AED.

Article 43 of the Federal Law Number 7 of 2002

This law prevents the act of photographing another individual without obtaining their permission and publishing that kind of picture publicly on any social media website. The article has a few exceptions:

• In incidents that have publicly taken place;
• If the photograph is related to official or public characters; or national or international celebrities; or
• If the competent public authorities have permitted such publication for the purpose of public welfare; with the provision that the exhibition or circulation of such photograph, is not prejudicial to the status of the person appearing in the photograph.

Offensive language and social media

Offensive language.

Article 373 of the Penal Code, clearly mentions that a fine(not exceeding 10,000 AED) and detention for a period not more than a year will be imposed on any individual who disgraces or insults any individual publicly without attributing any particular act to the defamed party. A fine not more than 20,000 AED or detention for not more than 2 years will be imposed if:

• The abuse injures the reputation of families OR
• Intended to achieve an illegal purpose OR
• Abuse of a public official or an individual incharge of public service during, because of, or on the occasion of performing his duty or service.

Article 374 of the Penal code also imposes a punishment of detention for not more than 6 months or a fine not more than 5,000 AED for individuals using abuse or slander over the telephone or face to face with the victim and in the presence of a third party.

Social media

Social media is governed by UAE's Cyber and Penal law. If a complaint is made under this section against a user, they can incur a hefty fine. It is highly advised for social media users to adhere to all of UAE's conduct guidelines on social media. Invasion of privacy is punishable under the Penal code and the Cyber Crimes Law, this includes not disclosing any private information that belongs to another individual, example your employer. The legal consequences could be temporary jail time and fine(Article 4). This also includes taking part in discussions that delve into another individual's confidential details

01 Can I purchase a sim card in Dubai airport?

Yes you can. For more information refer to the section in which the packages and the location is explained.

02 How to convert Du tourist sim to permanent?

If you were on visitor visa when you got the Du SIM and have now converted to a residence visa, update your visa and Emirates ID details to DU and they will make it a permanent SIM.

03 I buy Dubai sim card online before I arrive?

So far you can’t buy a UAE sim online before arriving. However, you can buy a SIM upon arrival at all airports in UAE including Dubai international airport.

04 How do I check my Etisalat sim validity ?

If you haven't been using your Etisalat SIM for 3 consecutive months, you will be charged 10 AED for every 3 months of not use if you want to have a lifetime validity. If there is no balance of 10 AED, your line will be disconnected and the number retained for a duration of 12 months. Within this 12 month period you can start reusing the line of you recharge and start using. If no usage during this 12 month duration, the line will be deactivated and it cannot be revived again

05 My du tourist sim is suspended, what do I do now?

Please visit the nearest Du branch immediately

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Best SIM Cards for the United Arab Emirates (Dubai & Abu Dhabi)

If you’re travelling to the United Arab Emirates, you can save a lot of money by using the right SIM card. Compare the best SIM cards for using your phone in Dubai & Abu Dhabi.

Having access to your mobile phone in the United Arab Emirates makes it easy to stay in touch with friends and family whilst you’re there. It’s also helpful for finding your way around (e.g. with directions on Google Maps) and for calling a taxi, your hotel, or a local restaurant for a reservation.

Nowadays, it’s really easy to use your mobile phone in the United Arab Emirates. There are roaming packages available from just £1.67 per day when you use a UK SIM card. Alternative, you can buy a local SIM card on arrival from 49 AED (about £10.60), or there are data-only eSIMs available from ~£3.50 for 7 days usage .

In this article, we’ll review the best SIM cards for using your mobile phone in the United Arab Emirates (including Dubai and Abu Dhabi). We’ll compare the three different ways of using your mobile phone in the UAE (roaming on a UK SIM card, getting a local SIM card upon arrival, or buying an eSIM plan). We’ll also discuss the network compatibility with your UK phone.

• 1 Using Your Mobile Phone In The United Arab Emirates
• 2 Roaming On Your UK SIM Card
• 3 Buying A UAE SIM Card On Arrival
• 4 eSIMs For The United Arab Emirates
• 5 Handset & Network Compatibility
• 6 More Information

Using Your Mobile Phone In The United Arab Emirates

• You can roam on a UK-based SIM card. This is the easiest way to use your mobile phone in the UAE. However, it can be an expensive option if you’re on the wrong mobile network. You’ll have a UK-based phone number (+44) and you’ll pay your UK mobile network for usage.
• You can buy a local SIM card upon arrival in the UAE. This will give you a local phone number (+971). However, you’ll need to undergo SIM card registration. Censorship will also be in place on the SIM card. This can be an expensive option if you need more than 2GB data.
• You can buy a data-only eSIM for the UAE. If you’re using an eSIM-compatible phone, you can get a data-only eSIM from Burj Mobile (via Airalo). This can save you some time and hassle compared to getting a SIM card on arrival. However, you won’t be able to call or text on it.

The following table shows a side-by-side comparison of these three options:

If you need the ability to call and text on your trip, consider getting a SIM card from Lebara Mobile or Sky.

On Lebara, there’s a £15 roaming add-on that gives you 200 minutes, 100 texts and 500MB data in the UAE. You’ll be able to call both UK and UAE numbers, making it perfect for staying in touch. The add-on is valid for 8 days and you can get it on any of Lebara’s Pay As You Go plans (which are available with no contract and no credit check).

If you’re a heavy data user, Sky Mobile is also worth considering as you’ll be able to use your UK plan allowances for an extra £2 per day. For instance, they currently offer a 15GB data plan for £7 per month in the UK.

If you’re only concerned about the ability to use data on your trip (without calls or texts), consider getting a Burj Mobile eSIM with 1GB data (valid for 7 days). You’ll just need to account for the cost of calls and texts on your regular SIM card (which can be upwards of £2/minute). It’s also possible to get a local SIM card on arrival from Etisalat or Du , but this will cost you more money and be more time-consuming to set up.

Roaming On Your UK SIM Card

If you’re using a UK-based SIM card, you’ll be able to set everything up before you depart. The SIM card will allow you to call and text other UK-based phone numbers. This includes your friends & family who are back home in the UK, as well as other people who are travelling abroad together with you.

Best Roaming Deals For The United Arab Emirates

Lebara Mobile

The biggest advantage of Lebara’s roaming add-ons is the fact you’ll get inclusive minutes, allowing you to call other UK phone numbers as well as locally in the UAE. You’ll also get some texts and data included, and there’s no contract and no credit check on their plans.

If you’re new to Lebara, you’ll need to order a SIM card from them before you’re able to get a roaming add-on. You can use the KEN3 promo code at checkout to get 3 months half price, allowing you to get a UK plan from just £2.50 per month for 3 months.

Get Lebara SIM card (from £2.50) →

Sky’s Roaming Passport Plus allows you to call and text other UK-based phone numbers (starting with +44). This includes friends and family members who are travelling abroad with you. However, unlike on the roaming add-ons from Lebara, you’ll pay extra for calling UAE-based phone numbers (starting with +971). At the time of writing, these are charged at an extra £1.75/minute.

You can get the following SIM-only deal from £5 per month on Sky Mobile:

As a Sky Mobile customer, you’ll be able to roll over your unused data for up to three years . In addition, there’s the guarantee of no mid-contract price rises. You’ll also get unlimited data for streaming Sky TV when you’re inside the UK.

There’s a 12-month contract on the Sky Mobile SIM-only plans, but you have the flexibility to change your plan whenever you like (e.g. moving to a cheaper plan, or upgrading to another plan with more data).

Get Sky Mobile SIM Card (from £5) →

Standard Roaming Rates

On the other UK networks, you should expect to pay substantially more to use your phone in the UAE. The following table shows the standard roaming rates you can expect to pay:

Comparison of roaming charges when using your UK-based SIM card in the United Arab Emirates. The costs shown are for calling the UK and sending a text message to the UK. It’s always free to receive a text message wherever you are in the world. 1 If you’re an O2 Pay Monthly customer, the £6 per day O2 Travel bolt-on will give you unlimited minutes, texts and data in the United Arab Emirates. 2 If you’re a Three Pay Monthly customer, you can buy the £5 per day Data Passport add-on for unlimited data in the United Arab Emirates.

If you’re paying the standard rates for roaming in the UAE, the costs can add up very quickly. This is because the average UK smartphone user consumes more than 100MB of data per day. At a rate of 10p/MB, this would cost you an extra £10 per day.

Buying A UAE SIM Card On Arrival

Prices start from 49 AED (approximately £11.80) for a basic tourist SIM card with 2GB data included. You’ll also get 30 ‘flexi minutes’ on your plan, which can be used for calling locally and internationally.

There are two main things worth being aware of before you get a local UAE SIM card:

• You’ll need to register the SIM card with the government authorities. Before you’re able to use a local SIM card in the United Arab Emirates, you’ll need to register it with the government authorities. This involves registering the SIM card with a copy of your passport and visa. Your fingerprints will also be taken for biometric registration of the SIM card.
• Censorship is in place on local UAE SIM cards. It isn’t possible to use voice-over-IP calling services such as Skype, FaceTime, WhatsApp and Facebook Messenger. You can, however, continue to send text messages through these apps. The United Arab Emirates also places a block on websites that are “inconsistent with the religious, cultural, political or moral values of the UAE”. This means, for instance, LGBTQ content is blocked on local UAE SIMs.

There are two mobile networks that you’re able to choose from in the UAE: Etisalat and Du . As both of them are partly state-owned, there’s limited competition and they offer very similar products at a similar price point. You can get a SIM card in the airport arrivals hall (including at Dubai Airport and Abu Dhabi Airport), though you should be prepared for a bit of a wait at times. You can also get a local SIM card in major shopping malls (including the Dubai Mall).

The following table shows Etisalat’s prepaid tourist SIM cards:

As an Etisalat customer, you’ll benefit from discounted taxi rides whilst you’re in the UAE. To get this, you’ll need to download the Careem app (their local equivalent of Uber). There’s a 25% discount available on 2 Hala taxi rides (up to a maximum of 15AED per ride) and a 15% discount on 5 Careem taxi rides (up to a maximum of 20AED per ride).

You can find a Etisalat store to get your Visitor Line SIM card.

You can get the following prepaid tourist SIM cards from Du in the UAE:

If you’re arriving at Dubai Airport, you can get a free SIM card at the airport immigration counter. This will include 1GB of data (valid for up to 24 hours). After the first 24 hours, you can recharge it with one of the plans listed above. It’s also possible to get a Du SIM card from other stores across the UAE .

You can also get a tourist SIM card from Virgin Mobile UAE (powered by Du). However, the tourist plans on Virgin Mobile are much more expensive and start from 142 AED (approx £31) for 7 days of usage. For this reason, we wouldn’t recommend getting a SIM card from Virgin Mobile in the United Arab Emirates.

eSIMs For The United Arab Emirates

The biggest benefit of getting an eSIM is the fact it’s available straight away as an over-the-air download (there’s no waiting around to get a SIM card at the airport). It’s also cheaper than getting a local SIM card.

The biggest disadvantage is the fact you’re getting a data-only service. This means you’ll need to use your normal SIM card for calling and texting, with all of the usual roaming fees that will apply for that.

At present, you can choose from the following eSIM plans on Burj Mobile (Airalo):

See all UAE eSIM deals →

If you’re using a Burj Mobile eSIM from Airalo, you’ll get access to 4G coverage on the Etisalat network in the UAE. Once activated, the eSIM plan is valid for either a 7-day, 15-day or 30-day period. You’re only able to use the eSIM in the UAE – it will not work in any other country (e.g. if you’re transiting in another country).

As a special offer for June 2024, you can get a 10% discount on your Burj Mobile eSIM. If you’re new to Airalo, enter the KEN10 voucher code at checkout to get 10% off. Alternatively, if you’re an existing Airalo customer, there’s a 5% discount available with the KEN5 voucher code.

For more information, see our Airalo review .

Handset & Network Compatibility

If you’re using a SIM card or an eSIM from a different mobile network, you’ll just need to make sure your handset is unlocked .

The following table shows the bands and frequencies used in the United Arab Emirates:

For more information, you can check the coverage available on the Etisalat and Du websites.

More Information

For more information, see our guide to using your mobile phone abroad .

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New to the UAE – what are my SIM card options?

Living in uae.

Can you get a prepaid or postpaid line right after you land? Find out.

Also in this package

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• From the Editors: Befitting recognition for best-in-class healthcare services in Dubai

Dubai: Have you just moved to the UAE on a new job or to live with your family? If you are a new resident, still trying to sort out all your paperwork, you may be wondering how you can apply for a SIM card. Here is all you need to know about the requirements you need to fulfil to apply for a SIM card and what your options are for getting a mobile phone line.

Can I get a postpaid or prepaid line right after I land in the UAE?

The requirements for getting a SIM card are set by the UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA). As per TDRA’s regulations, an applicant must provide an Emirates ID, along with other supporting documents, to apply for a SIM card.

However, if you have just landed in the UAE and your residency-related paperwork is still under process, you can apply for a tourist or visitor’s line, which is offered by all the main telecommunications operators in the UAE – Etisalat, du and Virgin Mobile. Once you have an Emirates ID, you can convert the line into a prepaid or postpaid number.

Etisalat – Visitor line

Etisalat offers customers a visitor line, which can be applied for by anyone new to the UAE, as it only requires you to present your passport.

However, the number is only active for 90 days. If you are a new resident in the UAE and still in the process of applying for your visa, you can get a visitor line and then convert it to a postpaid or prepaid number once you get your Emirates ID.

How can I get a SIM card?

It is important to note that along with the SIM card you will need to get a prepaid pack, which will have a certain number of call minutes and internet browsing data loaded in it. Once you choose a pack suitable for your phone usage, you can purchase the SIM card through the following methods:

- Purchase it online, through etisalat.ae - Visit an Etisalat business centre or kiosk. - Stop at the Etisalat kiosk at Dubai, Abu Dhabi or Sharjah International Airport. - Visiting an Etisalat centre at the airport, or at a mall in the UAE.

du – Tourist plan

du also offers customers with a Tourist Plan, which you can purchase until you have your valid Emirates ID required to buy a prepaid or postpaid mobile line.

According to du, you can book the Tourist SIM online even before you arrive in the country, by following these steps:

- Visit du.ae/tourist. - Click on Book Now - Provide your name and email. - Collect and pay for your Tourist SIM pack at any du retail store including airport terminals stores in Dubai, Abu Dhabi and Sharjah upon your arrival in the UAE.

You can also apply for the Tourist SIM at any of the du business centres and shops, once you are in the UAE.

Virgin Mobile – Tourist SIM

Virgin Mobile offers a Tourist SIM with a 7-, 10- or 15-day duration. Tourist plans are a one-time purchase that once expired, automatically convert to a 'Pay As You Go' plan. This can then be changed to an active plan once you get an Emirates ID.

You can purchase the SIM card from kiosks at the Arrivals area in Dubai Airport’s Terminal 2 Terminal 3, Sharjah International Airport and Abu Dhabi International Airport. You can also purchase the SIM card online and have it delivered to your location. The verification takes place at your doorstep too as the SIM is delivered.

How can I convert a tourist or visitor line to a prepaid or postpaid line?

Once you have received your Emirates ID, you can visit an Etisalat or du store and provide your Emirates ID. Virgin Mobile allows customers to update their Emirates ID online, through the Virgin Mobile app. However, you may be asked to visit a store for verification purposes, if needed.

Conditions to apply for a postpaid line

If you are applying for a postpaid line, you would also be required to provide any of the following supporting documents:

- Stamped salary certificate (minimum salary: Dh2,500) - Vehicle licence - Three months bank/online bank statement - Previous month’s utility bill with physical address - Tenancy/ownership contract - Your labour contract (showing a minimum salary of Dh2,500)

• Visa + Immigration
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Visiting the UAE? Here is how you can apply for your SIM card

• Kamal Pandey

How visitors can get a free Sim card in the UAE

Dubai: If you are wanting to fly in to the UAE, you might be thinking about how you can get a nearby UAE Sim card to remain associated with loved ones. At the point when you first land in the UAE, you don't have to venture out of the air terminal to get your hands on a Sim card. In any case, regardless of whether you have left the air terminal, for the inn or your family's home, you can in any case apply for a Sim card. Here are for the most part the choices accessible to UAE guests . 

Mychoicetourism:  offers the 'Guest Line' bundles, where a guest can get a Sim card, alongside the alternative of four bundles:

1. Guest Line

• Cost: Dh49 
• Data: 2GB 
• Flexi minutes - 30 (Flexi minutes can be utilized to settle on public or global decisions)

2. Guest Line  

• Cost: Dh79 
• Data: 4GB 

3. Guest Line Premium 

• Cost: Dh125 
• Data: 6GB 
• Flexi minutes - 120 (Flexi minutes can be utilized to settle on public or global decisions)

4. Guest Line Premium +  

• Cost: Dh200 
• Data: 22.5GB 
• Flexi minutes - 525 (Flexi minutes can be utilized to settle on public or worldwide decisions)

Extra advantages

Etisalat has tied up with Careem, to offer Dh100 credit for the ride hailing administration. You can likewise get shopping benefits by utilizing the Etisalat Smiles application.

Where would i be able to get it?

You can get the SIM card at any air terminal in the UAE, or at the Etisalat stands, shops or business focuses.

Which reports do I need?

To get a Sim card as a guest, you would have to give the accompanying archives:

• Original visa

• Valid UAE visit visa

How long will it be substantial for?

The bundle is legitimate for 28 days.

Guests to Dubai can likewise get a free SIM card from du.

Where would i be able to get the free Sim card?

The card can be mentioned for at the movement counter of Dubai Airport, or by visiting any du stand, shop or business focus at the air terminal or anyplace in the UAE.

Who can get the free Sim card?

Guests beyond 18 years old can get the Tourist Sim bundle, which comes preloaded with a free Sim card, three flexi minutes, 20 MB information and a one-month legitimacy.

Travelers can add additional calling minutes or information by means of three re-energize alternatives by du:

• Pay Dh25 and get 150 MB information – 10 adaptable minutes, three-day legitimacy

• Pay Dh55 and get 500 MB information – 20 adaptable minutes, seven-day legitimacy

• Pay Dh110 and get 2 GB information – 40 adaptable minutes and 14-day legitimacy

To actuate the free Sim, you need to embed the Sim card in your telephone, dial *122# and adhere to directions.

Reports required

On the off chance that you wish to get the Tourist Sim from a du booth, shop or business focus, you would have to give the accompanying records:

1. Unique visa

2. Substantial UAE visit visa

The du Tourist SIM is legitimate for as long as 90 days. You can expand it for an additional 90 days by dialing *135#.

Are there any expenses in the event that I change my arrangement?

In the event that you are remaining on in the UAE, you can change the Tourist Sim plan to a paid ahead of time or postpaid association.

There are no charges in the event that you change to a Postpaid arrangement. Notwithstanding, on the off chance that you change to a Prepaid arrangement a one-time charge of Dh55 (barring VAT) will apply.

Virgin versatile

Virgin versatile additionally has shops at air terminals in Dubai, Sharjah and Abu Dhabi, and you can visit a stall to get a Sim card and select an arrangement that best suits your necessities.

Virgin versatile permits clients to tailor their telecom bundle dependent on their use and needs, permitting you to pay for the minutes and information you would require.

Get the Sim card conveyed

You can likewise get the Sim card conveyed by following these means:

1. Download the Virgin Mobile application

2. Pick a number from the choices accessible

3. Set up your arrangement dependent on your inclination

4. Apply for the Sim card by making the installment

As indicated by Virgin Mobile, the Sim card is conveyed to the client inside an hour and is initiated right away.

You would have to give your visa subtleties to check purposes.

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Data-Only SIM

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• 50 GB of monthly national data
• Free OSN streaming subscription on us for 1 year

Choose any 1 of OSN TV Packages

Aed 279 / month   + 5% vat, data-only sim 279, 50 gb national data.

• 10 GB of monthly national data

AED 149 / month   + 5% VAT

Data-only sim 149, 10 gb national data.

• 3GB of monthly national data

AED 99 / month   + 5% VAT

Data-only sim 99, 3 gb national data, before you checkout, fees & charges.

Providing you with clear and transparent price and billing is our priority.

We’ve eliminated the activation fee for Data-Only SIM Plans and no deposits are required when purchasing or upgrading. However, in some cases, a deposit may be required when activating roaming. Read about roaming below.

• If it’s your first time subscribing to Data-Only SIM Plans 99, 149 or 279, during the first 3 months of your contract, a refundable deposit of AED 2,000 is required to activate roaming. Waive this deposit by signing up for auto-payments of your monthly bill. Read how to activate roaming here .
• As for UAE nationals, roaming is available by default, no deposit is required. You’ll need to call 155 to activate.

Upgrading to a higher Data-Only SIM plan requires no additional charges other than the new monthly plan rate. The contract will renew for 12 months from the day of the upgrade.

If you have used up your monthly data allowance during a billing cycle, you can always purchase a data pack. Visit du.ae/databundles to learn more about our data packs.

Standalone Data Plan

• Data and Device Instalment Plan

There are three standalone data plans to choose from. The contract is for 12 months.

The monthly fee will vary depending on whether you’re a new or an existing customer.

*The discount is applicable to existing customers with Smart/Emirati plans.

*Digital exclusive promotion - discount applicable to you if you’re a new or existing customer with a Postpaid plan.

Device Instalment Plan

With this plan, we’re offering different types of devices at zero upfront. The contract for the device is for 12 or 24 months. Refer to our Device Instalment Plans FAQs for details.

With this plan, we’re offering different types of devices at zero upfront. The contract for the device is for 12 months. Refer to Device Instalment Plan FAQs for details.

Anyone can subscribe to any Data SIM plan. The monthly fees will vary depending on whether you're a new or an existing Postpaid customer. To subscribe, go to ‘Select plan’ from the product card.

To check your balance, all you have to do in either visit the du App, log in to My Account or SMS ‘Rewards’ to 1233

Yes, the upgrade will be effective immediately. You can downgrade at any time as well. However, you'll need to pay an early cancellation fee.

If you decide to cancel early, you’ll be charged one Monthly Recurring Charge.

You can get a device with the Device Instalment Plan anytime to use with your standalone data plan. You will just need to sign another contract.

If you’re an existing Postpaid customer with a Data SIM, you’ll receive multiple notifications by SMS and email to renew your contract before it expires. If you wish to renew your contract for another 12 months, you can do so through an SMS or our app. By renewing your contract, you’ll continue to enjoy the same data benefits and discount on your monthly charges.

Kindly note that the discount on the monthly recurring charges only applies to the 10 GB and 50 GB plans.If you’re a new Postpaid customer with a Data SIM, there’s no change to the benefits upon renewal. However, you still have the option to renew your contract.

Device Instalment Plan (12-month plan)

You'll pay Device instalment monthly fees for each remaining month in the contract. Please refer to the Device Instalment Plan FAQs for more details.

We’ll send you a number of SMSs and emails before the expiry of the contract, notifying you about the contract’s expiry as well as giving you the option to renew your contract.

You can renew your contract through an SMS or by using the du App. Instructions on how to renew will be included in the notifications.

The contract period is valid for 12 months.

You can get a device on our Device Instalment Plans at any time to use with your standalone data plan. You’ll just need to sign another contract.

Kindly note that if you wish to cancel your Device Instalment Plan, you'll have to pay the remaining instalments of your contract’s period.

The devices are always changing based on availability and the latest devices released. Please refer to the product cards.

Yes, you can get a Multi SIM with a monthly fee of AED 25 with any plan for each SIM.

• The OSN voucher code will be sent to you within 24 hours of your plan activation via SMS and email.
• The message will include a link to OSN where you can activate your unique code.
• Follow the steps on the OSN website to register and activate your voucher code.
• After signing up, download the OSN app from the Apple or Google Play Store to begin enjoying your content.

The purchase of Data-Only SIMs Plans is subject to these Terms and Conditions. du reserves the right to amend these Terms and Conditions or to withdraw the Offer. du will publish these Terms and Conditions, and any revisions to them, on its website www.du.ae (du Website).

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Power plan 125.

4 GB Data, 100 mins local & int'l.

• Enjoy download speeds of 240 Mbps and upload speeds of 80 Mbps
• Take your pick of two free OSN TV Packages plus beIN SPORTS
• Get Free-To-Air Basic TV channels
• Watch exclusive shows on TV First and Free View
• Choose from hundreds of movies to rent from Movie Store (for 48 hours at a time) for as low as AED 15
• Enjoy a free subscription to du View
• Get an advanced WiFi router

Customise your device

• Carrier & Wholesale
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Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability.

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Activate Tourist sim and enjoy internet, international and local minutes with free wi fi connectivity in UAE

Get 25% off on rides, unlimited dat and flexi minutes with etisalat visitor line.

Visitor Line Free SIM + 1GB Local Data

Aed 00.00/month.

5% VAT included

Up to 25% off on Rides

1GB 24-Hour Validity

Visitor Line Unlimited Local Data plans

Aed 319.00/14 days.

Flexi Minutes

AED 200.00/7days

Visitor line premium +, aed 200.00/month.

Wi-Fi hours

Visitor Line Premium

Aed 125.00/month, visitor line +, aed 79.00/month, visitor line, aed 49.00/month.

Our current promotions

Gochat messenger internet calling data, unlimited promo data for gochat messenger, 15% off on 5 careem rides with visitor line.

Download the Smiles app and register with your Visitor Line number to get this offer

25% off on 2 Hala rides with Visitor Line!

Smiles app “buy one, get one free” deals.

Download the Smiles app now to get your free daily deals.

Free 24 hours delivery

Save AED 125

Free SIM and activation

Important to know, popular questions.

The Visitor Line is a prepaid pack exclusively for visitors to the UAE. Benefits include loads of data, voice minutes and Wi-Fi connectivity as well as discounts at restaurants and attractions.

All visitors/recurring visitors to the UAE ages 18 and above 

At the time of purchasing your line, you will need to choose a Visitor plan to instantly connect with your friends and family back home during your stay.

The packs are valid for 28 days and can be purchased multiple times. They are available for re-purchase at the same price.

The Visitor Line’s validity is the same validity as your visa upon arrival. You can migrate your Visitor Line to Wasel Prepaid or to Postpaid by visiting any Etisalat outlet and presenting your new Emirates ID to fulfil the TRA registration rules.

Charging pulse for the voice call bundles will be on a per-minute basis.

By visiting your nearest Etisalat by e& Business Centre, outlet or partner with a valid passport and visa.

Track your usage, pay your bills, buy devices and be the first to know about our new offers.

Bring more value to your life

Value-added services, standard roaming rates, recharge methods.

- GoChat messenger is a free-to-download application available for Android and iOS platforms - A valid mobile number is required to register on GoChat Messenger - When calling with GoChat Messenger, the called party must also have the GoChat Messenger application installed and registered

- The promotional data offered is local data and can only be used on GoChat Messenger app - Once GoChat Messenger data is consumed, usage will take place from the Visitor Line data pack allowance if available - All fees from services and in-app purchases in the GoChat Messenger app are not covered in this promotion - Gochat* bundling is valid for 28 days , same as pack validity *Only valid for Visitor Line Premium, Visitor Line Premium +, Visitor Line Unlimited plans.

Enjoy 15% off on 5 rides with Careem rides with your Visitor Line! Download the Smiles app and register with your Visitor Line number to get this offer

Terms & Conditions:

- 15% Off on First 5 rides capped at AED20 per ride - Valid for New Careem users only - Promo code must be used within 15 days of registering with Careem  - Valid on Economy, Business, Max & Kids car type 

Enjoy 25% off on 2 Hala rides with your Visitor Line!  Download the Smiles app and register with your Visitor Line number to get this offer

- 25% Off on First 2 Hala rides capped at AED 15 per ride - Offer can be redeemable on the Careem app  - Only valid for FIRST 2 Hala rides on the Careem App  - Valid on Hala (Dubai Taxi) & Hala Van (Dubai Taxi)

Download the Smiles app now to get your free daily deals. Simply find your free discount vouchers under “Deals for you” section.

Important to Know

Managing your account.

Recharge or check your account balance, buy data packs, combo or an Internet Calling Plan:

• Via  My Etisalat UAE app
• By visiting your nearest Etisalat  Business Centre ,  outlet  or partner
• By dialling *101#

How to recharge

For easy recharge methods, click  here .

Flexi minutes - applicable countries

Flexi minutes cover local and majority of international destinations. For the full list of included countries, click  here .

For the standard rates and charges,  click here .

Other ways to get your line

By visiting your nearest Etisalat  Business Centre ,  outlet  or partner with a valid passport and visa.

Eligibility

• A maximum of 2 Visitor Line SIMs are eligible per passport. If more than 2 SIM requests are placed online the agent will not be able to issue the additional SIMS
• There will be no refund on plans purchased as per Etisalat’s T&Cs
• Only 3D secured credit and debit cards will be accepted to complete the payment online

Out-of-bundle charges

*5% VAT included

ADDITIONAL TERMS AND CONDITIONS

Manage your Account

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• Switch from Prepaid to Postpaid
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Pre-book your Tourist SIM

Enjoy huge discounts on food, tours & top attractions!

Best SIM for tourists in UAE

Exclusive pre-booking offers on food, tours & top attractions, easy airport collection, burj khalifa tickets & more, discounts on 3000+ restaurants, looking to buy an esim in dubai.

*Alike.io accepts bookings for UAE SIM cards on behalf of KMTH Trading LLC (a TDRA approved SIM distributor). All SIM activations are done in the UAE by KMTH Trading LLC.

What discounts are included?

Every SIM comes with discounts on top attractions, dining and travel essentials.

UAE Tourist Visa

Zomato Gold

Attractions

Burj Khalifa Observation Deck

Museum of the Future

Theme Parks

IMG Worlds of Adventure

Desert Safari

Dubai Parks and Resorts

Atlantis Aquaventure Waterpark

Dubai Metro & Bus NOL Card

Dhow Cruise Dinner - Marina

How can i get attraction discounts with my sim, pre-book sim, select attractions, receive tickets, pre-book to get all the benefits.

Pre-book the Tourist SIM for your Dubai trip. Enjoy huge discounts on food, tours and top attractions.

Frequently Asked Questions

Upon adding the SIM to your cart, you'll have the chance to choose your preferred collection point. Currently, we offer collection points at Dubai Airport T1 and Dubai Airport T3 ( map ). If you're arriving at a different airport, such as Sharjah or Abu Dhabi, feel free to explore some other  SIM options  available or simply drop us a  message  – we're here to assist you!

As soon as you successfully pre-book your SIM, your exclusive discounts will be ready for use. Whether you wish to immediately book your attractions or decide to do so later, the same discounts link will be sent to your email for easy access. Should you require additional tickets or have any queries, our dedicated customer service team is at your disposal.  Reach out  to them anytime with your order details, and they'll be delighted to assist you.

Yes, we cater to both, individuals and groups. Our travel advisors can help you with any inquiries related to group bookings.  Get in touch.

Although you can pre-book multiple SIMs, only one SIM will be activated for each Passport.

All pre-booked SIMs are valid as long as your Visa is valid, a maximum of 90 days or until you exit the country.

Authorised partner

KMTH Trading LLC is an authorised partner of Emirates Integrated Telecommunications PJSC (EITC), better known as du in Dubai, UAE since 2016.

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• eSIM Data Plans

The Best eSIM Card for Abu Dhabi: Which One’s the One?

Join us and find out the top-notch eSIM card you should get for your Abu Dhabi adventure! Say goodbye to roaming, embrace killer coverage, and relish unlimited data

Carolina S.

January 1, 2024

In this article

Holafly saves you +30% compared to other roaming fees

Plans that may interest you

The absolute top-notch eSIM Card for Abu Dhabi and the entire United Arab Emirates is your ultimate digital companion, ensuring a smooth surfing internet connection without any fuss. Say goodbye to the headaches of data roaming or carrying around a Pocket WiFi while you’re in this country .

Here, we’ll give you all the juicy details about the most outstanding choices. Also, we’ll help you pinpoint the perfect one to ensure dependable and fast connectivity throughout your Abu Dhabi journey.

What is an eSIM?

The eSIM is like an evolution of the classic physical SIM card, and it’s gained massive traction among travelers for its unmatched convenience and adaptability. To use the eSIM, you’ll need a  compatible mobile device , i.e., new and shiny smartphones that hit the market. Unlike those physical SIM cards you’d use in Dubai or the UAE, the eSIM is a virtual SIM that lives inside your device. So, no more card juggling, as everything will be happening in the digital world!

< You might be interested in a SIM Card for Sudan >

Where to buy an eSIM to travel to Abu Dhabi?

• Checking out online shops like Holafly : One of the most hassle-free and highly recommended options to get an eSIM for your Abu Dhabi trip is to explore specialized online stores, such as Holafly. Just pick the plan that fits your needs in terms of duration and data and smoothly browse through their website. Once the payment is completed, they’ll email you the details on how to set up your eSIM, and you’ll have it all ready to go before you embark on your trip.
• Snagging an eSIM through local carriers: If you’re up for a traditional experience or need some one-on-one guidance, another option is to pop into a local carrier’s store right there in Abu Dhabi. You can grab your eSIM card straight from their store, and they’ll walk you through the entire setup process and address any questions you may have. Some of the big players on the local scene in Abu Dhabi are Etisalat and Du, both of which offer eSIM cards for tourists and short-term visitors like you. 

Holafly’s eSIM Choice for Abu Dhabi

Holafly offers a hassle-free way to grab your Abu Dhabi eSIM through their online store. The activation process is effortless: just scan a code using your phone’s “add eSIM network” feature, and voilà, your eSIM is ready to use. Choose the plan that matches perfectly with your data needs and trip duration, make a secure payment, and you’re good to go. After the transaction, you’ll get an email containing setup and activation instructions – you won’t have to wait long .

Perks of Opting for a Holafly eSIM in Abu Dhabi 

• Exceptional coverage , as it’s tied into Etisalat Mobile’s network, is renowned as one of the country’s best. 
• Opportunity to buy one of the best Asian eSIM for travelers .
• 24/7 customer support is available in your preferred language.
• Unlimited data  to stay seamlessly connected.
• Investment assurance that safeguards your eSIM experience.

Activating Your Holafly eSIM in Abu Dhabi

• Secure your Holafly eSIM from their online store.
• Upon getting the QR code by email, configure your eSIM on your mobile device.
• Fine-tune the eSIM settings to match your device’s operating system.

Holafly’s Abu Dhabi Pricing

Vodafone’s virtual sim card for abu dhabi.

If you’re looking for a reliable connection during your journey, consider Vodafone’s Virtual SIM Card for Abu Dhabi, courtesy of Etisalat. While differing from Holafly’s seamless online eSIM purchase, Etisalat’s eSIM offers distinctive features and terms that are worth contemplating.  

• Wide and dependable coverage spanning Abu Dhabi and the UAE. 
• Different data plan options , from limited to unlimited. 
• Local and international calls , plus texting.
• Some plans offer additional perks like roaming in other countries.
• Be mindful of permanence or minimum clauses tying you for a defined duration.
• Grabbing Etisalat’s eSIM means visiting a store or engaging in conversation , which could extend the process compared to online purchases. 
• Prepare for essential documentation – passports, foreign citizenship cards for purchase, activation, and eSIM setup. 

Explore this operator’s roaming service options too.

Which eSIM is Ideal for Traveling to Abu Dhabi?

Holafly’s eSIM takes the lead with an array of compelling features, including an effortless purchase process and round-the-clock customer service in your preferred language, and rock-solid coverage across the United Arab Emirates. Add in its guaranteed performance and the best part – Unlimited Data to enjoy every second in Abu Dhabi.

FAQs about the Finest eSIM for Abu Dhabi

If you’re using Holafly, you have the option to request a refund under their performance guarantee and explore alternatives like buying a local SIM card at airports or nearby telecom stores. 

For more data or airtime, consider topping up your eSIM – with providers such as Holafly – once your current plan runs out.

For a hassle-free experience, it’s advised to activate and test your Holafly eSIM before embarking on your Abu Dhabi journey. Just follow Holafly’s activation instructions and check connectivity on your device before your departure.

Related reading

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eSIM | Personal | du™

Switch to esim..

Welcome a smarter and faster way to stay connected.

eSIM via UAE PASS

You can activate your eSIM using UAE PASS anytime and from anywhere without waiting for delivery or visiting a du store. All you need to do is order your eSIM and authenticate using UAE PASS. Your eSIM will be instantly available to be installed on your device.

Why should you switch to eSIM?

All in one phone. Forget about swapping tiny SIM cards or carrying more than one phone. Manage multiple numbers with a tap. Easily jump between your personal and work numbers with just a tap in your settings. Protect the environment. Help us reduce plastic waste with this eco-friendly solution.  

To convert your physical SIM or transfer your eSIM:

• 1. Log into the du App on the device you wish to activate the eSIM.
• 2. Tap the menu beside the mobile number.
• 3. Tap on ‘Manage your SIM’.
• 4. Pick the SIM you want to convert or transfer.
• 5. Tap on 'Convert to eSIM' Or ‘Activate eSIM on this device’ to transfer.
• 6. Verify your request using UAE PASS.
• 7. Once you've authenticated, the eSIM will be added.
• 8. If you are using a corporate number, then contact your corporate authorized signatory to get a eSIM.

To activate a new mobile number:

• 1. Visit any du Store or head to shop.du.ae.
• 2. Buy any mobile plan with the eSIM option.
• 3. You'll then receive a printed QR code.
• 4. Go to settings and tap ‘Add eSIM’.
• 5. Scan the QR code you received.
• 6. The eSIM will be added to your device, and you can start using the mobile number.
• 7. If you are using a corporate number, then contact your corporate authorized signatory to get a eSIM.

To activate an Apple Watch eSIM:

• 1. Open the Watch app on your iPhone.
• 2. Start pairing your Apple Watch with your iPhone.
• 3. Select 'Cellular Setup'.
• 4. Already paired? Go to the Watch app and select 'Cellular'.
• 5. Log in using your du App’s credentials.
• 6. Accept the terms and conditions.
• 7. Click on 'Subscribe'.
• 8. You will receive an SMS once the eSIM activation is complete.
• 9. If you are using a corporate number, then contact your corporate authorized signatory to get a eSIM.

To install eSIM using UAE PASS:

• Go to your device's app store.
• Search for "du App" and download it.
• Open the du App.
• Sign up for a new account.
• Copy the account number from the contract you received via email.
• Your eSIM has now been added to your device.
• You can start using your new mobile number.
• Tap the 3 dots menu beside the mobile number.
• Tap on 'Manage your SIM'.
• Tap "Activate eSIM" on this device.
• You can start using your mobile number.

To convert your physical SIM or transfer your eSIM on iPhone or iPad:

• Connect to a Wi-Fi to start the process.
• Sign into your new iPhone or iPad with the same Apple ID as your old iPhone or iPad and go to Sett ings > Cellular
• Tap ‘Add eSIM’ to transfer a mobile number from one device to another device.
• Tap ‘Set up cellular’ to transfer a mobile number from your old device if you are setting up a new device.
• Select your mobile number and tap 'Convert to eSIM' if you want to convert the SIM on the same device.
• A du webpage will be opened on your iPhone or iPad.
• Log in with your du credentials (user name and password) and tap 'next' when system informs you.
• Agree on T&C’s and continue
• eSIM will be activated while you set up the device
• SMS to your mobile number and email to registered email address will be send once eSIM activation is completed.

An eSIM is a SIM card that is embedded in a mobile device. An eSIM will come in the form of an integrated SIM chip that cannot be removed from a device. Traditional SIM cards are made of plastic and can be removed from the phone, whereas eSIM cannot be removed.

With an eSIM, you can accommodate multiple phone numbers, which you can add, delete and configure right from your phone's settings. There is no need to physically remove and replace a physical SIM. For example, you will now be able to switch between private and business numbers in one phone without physically swapping the SIM cards.

All new and existing customers are eligible for eSIM, including tourists.

• Visit any du store or go to shop.du.ae with valid ID.
• Subscribe to any mobile plans that include eSIM.
• You will receive a QR code.
• Contact your company’s authorised representative for the QR code.
• Once you receive the QR code, access your device settings and choose ‘Add eSIM’.
• The eSIM will be added to your device, and you can start using the mobile number.
• Converting a physical SIM to an eSIM.
• Transferring an eSIM from one phone to another.
• Getting a replacement if the eSIM is deleted or the phone is reset or lost.
• You're connected to Wi-Fi or mobile internet.
• Your phone software is updated.
• Your device has more than 50% charge.
• Download the du App and log into the device where you want to activate the eSIM.
• Choose the mobile number you aim to convert or transfer.
• Tap the menu icon (3 dots) next to your phone number.
• Opt for the ‘Manage SIM’ choice.
• To change a physical SIM to eSIM, click ‘Convert to eSIM’. To transfer an eSIM to another gadget, select ‘Activate eSIM on this device’.
• Verify your ID using the UAE PASS.
• After verification, the eSIM request initiates.
• During this, ensure consistent Wi-Fi and keep the du App open; eSIM activation might take a bit.
• Once activated, your eSim is ready on your device.
• Visit a du Store with a valid ID to receive an eSIM QR code.

Note: Make sure you are connected to Wi-Fi (or mobile internet) and your phone software is updated.

• Open the Watch app on the iPhone.
• Begin Apple Watch pairing.
• While pairing, select ‘Cellular Setup’. Select ' Cellular ' if the watch is already paired and you need cellular service.
• Use your du App credentials to log in.
• Agree to the Terms & Conditions and press ‘Subscribe’.
• You will receive an SMS confirming the activation of your eSIM.

Alternatively, you can visit any du stores with your valid ID to activate Apple Watch eSIM.

• Consult your company’s authorised signatory to activate apple watch eSIM.
• Multi-SIM lets the Apple Watch share your mobile number, enabling calls and data use, even without the iPhone nearby.
• This feature is exclusive to Postpaid plans.
• Existing Multi-SIM subscriptions aren't compatible with Apple Watch eSIM activation.
• Can I use any handset with an eSIM? The eSIM will only work with handsets that support it. You’ll need to check with your mobile handset brand website to see if it’s on the list of eSIM-capable handsets.
• How many eSIM connections can I have on my phone? This is a phone memory feature. Currently, phones should be able to support between 3 to 10 profiles (eSIMs). Check the user guide of your phone to have the exact number.

We're running a promotion on the du App for the next 6 months. During this time, you can convert your physical SIM to an eSIM or transfer your eSIM from one phone to another (iOS only) at no cost. This means the usual AED 20 + 5% VAT fee will not be charged.

• Delete the eSIM profile from the current device (phones, tablets and watches). (You should refer to the device user manual for this.)
• Ensure all personal content, like images, videos, and messages, is removed.
• Reset the phone to its factory settings.
• What if I lose the QR code from my eSIM activation? If that happens, you'd need to visit the nearest du Store for an eSIM swap. The QR code received upon subscription can only be used once.
• If you lost a QR code that was already added to your device, nobody else can use it on a different device.
• If the QR code was lost before adding it to your device, you should request a new one at a du Store or call customer service to block the SIM if you can't make it to the store immediately. This can be misused. For example, the QR code before adding to your device is equivalent to losing your physical SIM card.
• Can I use an eSIM if I switched from Etisalat? Absolutely! If you ported your number from Etisalat, you can definitely get an eSIM.
• Will my Roaming work with an eSIM? Yes. All services, including National and International Roaming, should work seamlessly when using an eSIM. Except for the Apple Watch, as it doesn’t support Roaming.
• What should I do if the Wi-Fi drops during the eSIM activation? If the eSIM activation fails due to weak Wi-Fi, simply try again. Just make sure your connection is stable before proceeding again.
• What if I want to convert my eSIM to a physical SIM? Visit any du Store with a valid ID to convert your SIM. If you have a corporate mobile number, consult your company’s authorised signatory to convert your SIM.
• Does resetting the phone to factory removes eSIM? Yes, in such case you can visit du app to get your eSIM redownloaded using UAE PASS authentication. If you don’t have the UAE PASS then visit any du Store with a valid ID to replace your deleted eSIM where you will get a QR code. If you have a corporate mobile number, consult your company’s authorised signatory to get a QR code.

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Free SIM card from airport - Abu Dhabi Forum

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Do these only work in phones or can they be used in mifi devices for data only? We fly into Dubai but are staying in Abu Dhabi.

Thanks in advance

I expect they will work in mifi devices although we tried ours in just a smartphone.

We are traveling next Month, Flying into AD, where do you get these free Sim cards at the airport ?. Do you have to sign up to anything, and how did it work out for you. we normally just use our mobile data, and Hotel WIFI, but a Sim might be a better option

Bamboos, this news article might help

https://gulfnews.com/uae/tourists-to-uae-will-get-free-sim-cards-1.65008159

Thanks for the link, all makes sense, will give it a go next Month, probably need to top it up, will see what they offer.

Bamboo, How did this work out for you? Anyone know if these are still being offered?

This topic has been closed to new posts due to inactivity.

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