trek session warranty

Trek/Bontrager/Electra/Diamant Limited Warranty

We've Got You Covered We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below. First Things First Contact an authorized retailer or distributor to initiate a warranty claim. Proof of purchase is required. Click here to find a retailer near you. Lifetime Framesets (frame and rigid fork), main frame, and full suspension swing arms for the lifetime of the original owner Bontrager wheels with carbon rims 2 Years Apparel Parts and accessories Rear suspension linkage components, including bearings, rocker link, and accompanying hardware and components Bontrager wheels with alloy rims Paint and decals Subsequent Ownership Subsequent owners (second or later) are entitled to a 3 year warranty from the date of purchase from the retailer on the Trek frame and Trek fork. This does not include items such as wheels, suspension forks, drive train components, etc. Proof of original purchase is required. This Warranty Does Not Cover Normal wear and tear Improper assembly Corrosion Improper maintenance Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold Damage or failure due to accident, misuse, abuse, or neglect Labor charges for part replacement or changeover Non-proprietary products (any other original part or component) covered by the original manufacturer’s warranty Cosmetic scratches or non-structural blemishes on Bontrager carbon rims or wheels This warranty applies to: • All model year 2020 and newer bicycles • Parts and accessories purchased after August 1, 2019. Any products not specifically included above are omitted, but may be included in the 2012-2019 Trek Care Limited Warranty. Click here for details . This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the original date of purchase. Trek and Electra are not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.

Trek Care/Bontrager Limited Warranty 2012-2019

Lifetime Frames for the lifetime of the original owner (see exceptions below)

5 years Swing arms on all full suspension bicycles (except the Session, Scratch, and Slash swing arms)

3 years Session, Scratch, Slash and Ticket aluminum frames and swing arms

2 years Brakes, baskets, computers, fenders, handlebars, locks, pumps, rear racks, repair stands, rigid forks, saddles, seatposts, stems, tools, water bottle cages and wheels. Session and Slash carbon frames and swing arms All rear suspension linkage components, including bearings, rocker link, and hardware electric bike motor, controller, and battery pack (2 years or 600 charges, whichever comes first) All original Bontrager forks, parts, and components (except consumables such as tires and tubes)

1 year Apparel, bags, bar tape, gloves, grips, helmets, lights (excluding bulbs and batteries), rims, shoes, tires and tubes. Paint and decals

THIS WARRANTY DOES NOT COVER: Normal wear and tear Improper assembly Improper follow-up maintenance Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold Damage or failure due to accident, misuse, abuse, or neglect Labor charges for part replacement or changeover Bikes used for commercial activities, including those in rental, demo, or security fleets

This warranty applies to 2012-2019 model bicycles and covers only Trek and Bontrager branded products. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted.

For a 2011 or older model bicycle, please consult your owner’s manual or contact us or an authorized dealer for the applicable warranty.

This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. This warranty applies only to Trek bicycles purchased through an authorized dealer or distributor. Trek Bicycle Corporation is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this warranty must be made through an authorized dealer or distributor. Proof of purchase is required. A bicycle must be registered with Trek Bicycle Corporation before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.

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Trek/Bontrager/Electra Warranties

Trek Care Limited Warranty

We've Got You Covered Every new Trek bicycle comes with our industry's best warranty and loyalty program - Trek Care. Once your Trek Bicycle is registered the Trek Bicycle Corporation provides each original retail purchaser of a Trek bicycle a warranty against defects in materials and workmanship, as stated below: First things first Contact an authorized Trek retailer or distributor to initiate a warranty claim. Proof of purchase is required.

Lifetime Frames for the lifetime of the original owner (see exceptions below)

5 years Swing arms on all full suspension bicycles (except the Session, Scratch, and Slash swing arms)

3 years Session, Scratch, Slash and Ticket aluminum frames and swing arms

2 years Session and Slash carbon frames and swing arms All rear suspension linkage components, including bearings, rocker link, and hardware electric bike motor, controller, and battery pack (2 years or 600 charges, whichever comes first) All original Bontrager forks, parts, and components (except consumables such as tires and tubes)

1 year Paint and decals

THIS WARRANTY DOES NOT COVER: Normal wear and tear Improper assembly Improper follow-up maintenance Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold Damage or failure due to accident, misuse, abuse, or neglect Labor charges for part replacement or changeover Bikes used for commercial activities, including those in rental, demo, or security fleets

This warranty applies to 2011 model and newer bicycles and covers only Trek and Bontrager branded products. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted.

For a 2010 or older model bicycle, please consult your owner’s manual or contact us or an authorized dealer for the applicable warranty.

This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. This warranty applies only to Trek bicycles purchased through an authorized dealer or distributor. Trek Bicycle Corporation is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this warranty must be made through an authorized dealer or distributor. Proof of purchase is required. A bicycle must be registered with Trek Bicycle Corporation before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.

TREK CARBON CARE Sometimes accidents happen. We know how much you love your Trek bike, and understand the burden of having to replace a non-warranty damaged bike frame or part. That's why we provide the Trek Carbon Care Program. This program can be used to obtain a discount on a replacement frame or component in the case of non-warranty damage. Contact your local authorized dealer for details.

To make a claim Contact an authorized Trek retailer or distributor to initiate a warranty claim. Proof of purchase is required.

Register your new Trek

We register all new bike purchases (of TREK bicycles) at the time of the purchase, but if you find yourself in need of registering your new TREK bicycle yourself, you can do so at https://www.trekbikes.com/us/en_US/productRegistration/ .

Unconditional Bontrager Guarantee

If for any reason you're not satisfied with a Bontrager aftermarket purchase, return the item, along with the original sales receipt to the original place of purchase within 30 days for an exchange or refund. Think of it as a 30-day test ride. This guarantee includes Bontrager aftermarket components, apparel, and accessories. Bontrager OE (original equipment) componentry sold as part of a bicycle is excluded. Used items must be cleaned for a return. If you send merchandise that is not cleaned or laundered, we will return it to you at your expense.

Crash Replacement Guarantee

With our Crash Replacement Guarantee, we will provide you with a free replacement helmet if it is involved in a crash within the first year of ownership. Simply contact us or your local retailer with the crashed helmet, original sales receipt, details of the incident, and a return address for your replacement.

Carbon Care

Accidents happen. we're here to help..

We want you riding your bike safely, so we make it easy to replace a damaged carbon frame or part through Carbon Care, a program exclusive to Trek owners. Through Carbon Care, Trek offers a significant discount to replace a damaged carbon fiber frame, fork, or part.

What is carbon fiber?

Carbon fiber is a lightweight, strong material, making it the material of choice for the manufacture of high-performance bicycle frames, forks, and other parts. Trek has been making carbon fiber parts since the early 1990s with our OCLV (Optimum Compaction Low Void) process. Carbon fiber is also used by many other industries, including automotive and aerospace.?

Carbon fiber is not indestructible

But like anything, carbon fiber is not indestructible, and not all damage to carbon fiber will be visible. Compare a carbon fiber part to a metal part. When you damage a metal part, it will bend or deform. When you damage a carbon fiber part, it could break or it could conceal damage from the naked eye. In other words, just because a carbon part looks normal after an impact or accident does not mean that it is safe to ride.

How can carbon be damaged?

While it is impossible to list all of the scenarios that can cause damage to a carbon fiber part, below are a few examples. If you experience any of the following, stop riding your bike immediately and take it to an authorized Trek retailer to replace the damaged part: • You hit something in the road while riding - a curb, guardrail, pothole, parked car, or anything that causes the bike to stop abruptly. • An object becomes stuck in the front wheel, causing the bike to stop abruptly. • You get hit by a car or truck. • You have crashed your bike and it does not feel or sound “right.” • Your bike is in a roof rack when you drive your car into a garage. Of course, your specific scenario may be different. Remember, any carbon bike part has the potential to be damaged by a crash or impact. There are tests that can help determine if a carbon part has been damaged, but here is the bottom line: if your carbon frame, fork or part has been potentially damaged and you have any doubt about its integrity, you should replace it.

What to do if your bike may be damaged

If you suspect your carbon frame, fork, or part has been damaged in any way, follow these simple steps: 1. Stop riding the bicycle. 2. Take the bicycle to an authorized Trek retailer. Don’t know who your closest retailer is?  Click here  to find out. 3. Replace the damaged frame or part through Trek Carbon Care. Ride Safely. For more information, see your retailer or read your Owner’s Manual.

Carbon Care Wheel Program

Confidence in carbon.

Next to your bike frame itself, nothing has a greater impact on the handling and performance of your ride than your wheels. Upgrading with a carbon mountain bike wheelset or carbon road bike wheelset is the fastest, easiest, and most impactful way to improve the ride quality of your bike. Bontrager carbon wheels can give you an aerodynamic advantage on the road, lighten up your trail ride, and dramatically improve responsiveness—all without sacrificing strength or durability. We want you to be as confident in your purchase as we are in our product. That’s why we back every carbon wheel purchase with the Carbon Care Wheel Loyalty Program. The parameters of the program are simple: in the unlikely event that you damage your Bontrager carbon wheels within the first two years of ownership, we’ll repair or replace them for free*. We’ll also continue to offer coverage after two years from the original date of purchase, with steeply discounted rebuild or replacement available to all original owners of Bontrager carbon wheels, regardless of the date of purchase. This program applies to Bontrager carbon wheels that come stock on bikes as well as aftermarket wheel purchases, and comes at no additional cost to the original owner*.

Program details

The Carbon Care Wheel Loyalty Program gives you the peace of mind that comes with knowing Trek and Bontrager have your back. We appreciate that carbon wheels are a serious investment, and this program was designed to help you feel fully confident in your purchase. For the first two years If you damage a Bontrager carbon wheel while riding within the first two years of ownership, we will replace or repair it for free*. It’s that simple. This coverage applies to Bontrager carbon wheels that come stock on bikes as well as aftermarket wheel purchases. After two years We provide continued coverage beyond the first two years from the original date of purchase, with steeply discounted rebuild or replacement of a damaged Bontrager carbon wheel. Costs are wheel-dependent and shown in the table below. Carbon Care offers two options, and the approach is determined by the wheel and the severity of the damage. • The repair of a damaged wheel (including spokes, decals, nipples, and washers where needed) and factory rebuild on the original hubs • A complete wheel replacement * Repair and replacement through the Carbon Care Wheel Program must be administered by an authorized Trek retailer. Prices are subject to change without notice. Repair price and free replacement does not include shipping to and from the Bontrager Wheel Service Center. Contact your Trek retailer for details including a list of wheels covered by the program, current availability, pricing, and shipping quotes.

To make a Warranty claim

Contact an authorized Trek retailer or distributor (such as Scott's Bicycle Centre, Inc) to initiate a warranty claim. Proof of purchase is required.

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Trek Session 9.9 DH 27.5 - Review

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Trek Session 8 29 GX Review

• superb frame
• 25 years warranty
• with 17,7 kg unfortunately a bit heavy

Overall Bike Check

The most importanten ratings of the [bike_model] ⬤ in comparison to the competitor bikes of following categorie: (Downhill-Bike up to 6000 €) ⬤ .

Value for Money Check

If you are keen on value for money, this is your chart. It shows you at a glance how many bike you get for 5099 €.

Je steiler der Winkel des Sitzrohrs ist, desto effizienter können Sie in die Pedale treten.

• Frame Session EX Alu
• Frame Material Aluminium
• Fork RockShox Boxxer Select, DebonAir spring, Charger RC damper, 46mm offset, 20x110mm Boost thru axle, 200mm travel
• Spring Unit air
• Remote-Lockout no
• Damper Size: R1, Fox VAN Performance, 400lb spring, 250x72.5mm; Size: R2, Fox VAN Performance, 450lb spring, 250x72.5mm; Size: R3, Fox VAN Performance, 500lb spring, 250x72.5mm
• Gearrange 227%
• Drivetrain 1x7
• Gear Lever SRAM GX DH, 7 speed
• Rear Derailleur SRAM GX DH, medium cage
• Crank Truvativ Descendant DH, DUB 83, 34T steel ring, 165mm length
• Cassette SRAM PG-720, 11-25, 7 speed
• Chain SRAM PC-1110, 11 speed
• Brake Set SRAM Code R 4-piston hydraulic disc
• Brake Rotors 200/180
• Wheel Set Bontrager Line DH 30, Tubeless Ready, 6-bolt, 110x20mm Boost thru axle
• Tires Front Bontrager G5 Team Issue, wire bead, 2-ply 60tpi, 29x2.50''
• Tires Rear Bontrager G5 Team Issue, wire bead, 2-ply 60tpi, 29x2.50''
• Saddle Bontrager Arvada, hollow chromoly rails, 138mm width
• Seat Post Bontrager Rhythm Elite, 31.6mm, 0mm offset, 330mm length
• Stem Bontrager Line Pro, 35mm, Direct Mount, 50mm length
• Handle Bar Bontrager Line, alloy, 35mm, 27.5mm rise, 780mm width
• Handle Bar Width 780
• Head Set FSA Orbit, sealed cartridge bearing, 1-1/8? top, 1.5? bottom (includes geometry adjust angled cups)

best alternatives

• World Cup tested bike
• one of the best bikes in this price range
• strong in the descents
• great groupset for this price range
• only 16,1 kg - light

• Successful in the Downhill World Cup
• definately shredable in the downhill
• better shifting than the direct competition
• 5 years warranty

• Successful in the Downhill WorldCup
• benchmark bike in this price range
• strong in the uphills

• very good and independent rear triangle
• top bike in this price range

• good complete bike for the price

• 17,9 kg - a bit heavy

• good value for money
• great wheels for this price range

• competitors ride better in the downhills
• 17,87 kg - a bit heavy

• adjustable rear end
• there are stronger bikes in the downhill

• robust bike
• value for money could be better

Expirience with the Trek Session 8 29 GX

mostly compare

Trek session 8 29 gx vs trek session 9 x01.

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2021 Trek Session 8 27.5 Bike (discontinued)

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Specifications

Sizes and geometry.

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2022 TREK SESSION 9 X01 REVIEW

The purpose-built speed machine.

Review by Drew Rohde | Photos by Dusten Ryen

When it comes to downhill bikes, few have an identity as established as Trek’s Session. For over 15 years, the Session lineage has been gracing the top steps of podiums the world over. Trek refuses to rest on their laurels however and continue to push the Session’s development to create what they hope will be the fastest bike in the world. After a spectacular World Cup Downhill season, it seems they’re not far off! The new Trek Session has gone both forwards and backwards as cutting-edge tech seems to have revisited older suspension designs and materials but with many advancements. Back in 2006, the Trek Session 10 featured a high pivot design and aluminum construction. Fast forward to the 2022 Trek Session 9 high-pivot race machine and it’s awesome to see history working so smoothly with the present to offer downhill riders one of the fastest bikes we’ve ever ridden. Our team has been pushing the new Session 9 as hard as we dare for the last few months and can now share our verdict on how it stacks up against the fastest downhill race bikes in the world.

•High-Pivot • Full 27.5 / Mullet / Full 29 Compatible • HTA 63 ° / 63.6° • STA 42.5° • REACH 472 / 465mm (Large)

Price: $6999/£6300 Website: Trekbikes.com

THE LAB The biggest talking point, and perhaps the most significant design change to the Trek Session since the 2008 Session 88 model was introduced, is the shifting of the main suspension pivot upwards to produce a high pivot variant of their ABP-equipped, linkage driven single pivot suspension platform. We covered this in detail in our Dissected feature of the bike , so we’ll keep it brief here. The high pivot design produces a wheel axle path that is more rearward than the previous generation without being too extreme to cause some hang up that we’ve felt on other high-pivot enduro bikes lately. This mild wheel path and pivot location leads to improved square-edge bump performance as well as greater stability when deep in the travel. Both good things when you’re looking to go as fast as possible down rough terrain. While it is high enough to necessitate an idler, it’s close enough that we’d be comfortable saying it’s almost a mid-pivot bike, which isn’t a bad thing since the drawbacks of a super high rear pivot aren’t felt but you still get many of the advantages.

The 2022 Session sees a departure from the last iterations by only offering an Alpha Platinum aluminum frame – there’s no carbon fiber option here. This decision was made following the feedback from their World Cup Downhill riders, who had tested an aluminum prototype and suggested the feel of the frame was superior to the carbon frames they had used previously.

The frame retains the Mino link geometry adjustment in the seatstay from previous frames, but it serves a dual-purpose to also allow for adjustment from dual 29” wheels, through to a mixed 29/27.5 setup and even dual 27.5” wheels with an external headset cup fitted. This allows the Session to be set up as a wagon wheeled race machine, or with the smaller wheels for those looking for some extra agility and maneuverability in the bike park. Further adjustment is offered with the Mino Link on the lower shock mount, which lets the progression of the suspension to be switched between 20% and 25% and provide a plusher or more efficient suspension feel, with both offering adequate progression to use a coil or high-volume air shock.

Trek has all the details well covered by this point, with options provided for internal or cleanly executed external cable routing; a generous bolt-on downtube guard for protection from ride and shuttle damage; two ISCG05 mounts to attach a lower guide and bash guard, and some generous chainstay protection to keep noise to a minimum. The rear axle is the downhill 157x12mm standard, with a ZS49/56 headset and 83mm BSA threaded BB. A 13t idler pulley is fitted with a serviceable sealed cartridge bearing, to keep it spinning smoothly for longer.

Another new feature on this year’s Trek Session is the adoption of a reach-based sizing system, with conventional Small, Medium and Large being replaced with R1, R2 and R3. This is a result of the low and consistent 425mm seat tube length allowing riders to focus solely on the length of the fit when choosing their bike size. This will offer most riders the choice between two sizes, so they can tailor their preference of out-and-out stability with the longer size or increased agility on the smaller size. Trek has opted to go the route of size-specific chainstays, which helps to keep weight balance more consistent throughout the size range. Shared across the size range in the Low Mino link setting with dual 29” wheels are the 63-degree head angle, 21mm bb drop, 639mm stack and aforementioned 425mm seat tube. At 5’11 – 6’1” we opted to go with the R2 size since we prefer a more maneuverable bike for tighter, technical terrain. The R2 tested had a 465mm reach paired with a 445mm chainstay, producing a lengthy overall wheelbase of 1,277mm. Flipping the Mino link into the High setting steepens the head angle by 0.6 degrees, with a 9mm bb height increase and 7mm increase in reach.

Trek offers the Session in a choice of two complete builds or as a $2,999/£2750 frame only. The Session 8 retails for $4,999/£4500 and is spec’d with a solid SRAM GX level kit featuring their 7spd GX DH drivetrain, Code R brakes with 200/180mm Centerline rotors, RockShox Boxxer Select fork, Fox Van Performance coil shock, Bontrager Line DH 30 wheelset with Rapid drive 108 hub and Bontrager alloy finishing kit.

Opting for the higher spec Session 9 (tested) will run you $6,999/£6300. For that money, you get an upgrade to the Charger 2.1 RC2 equipped RockShox Boxxer Ultimate paired to an air sprung Super Deluxe Ultimate DH with RC damper. The gearing is provided by SRAM’s X01 DH 7spd setup with an X01 DH carbon crank, and braking is controlled by their Code RSC’s. You get the same Bontrager Line 30 DH wheelset with Rapid drive 108 hub, but get upgraded to a Line Pro carbon bar to input your control to their Line Pro stem. This adds up to a total weight of 36.6lbs  for our size R2.

THE DIRT We were quite impressed with the new Session after our first run but had to reserve any detailed feedback until after we completed our Dissected feature. Since then, we’ve grown to like this bike more and more. Although it took us ditching the 820mm wide bars that almost seem to have a drop to them, to eliminate the diving passenger feeling on steep, double black diamond downhill trails. Once we got some 780mm bars and slid the forks down a bit to raise the front end, it rode as if we unlocked a cheat code in MTB DH video game land.

Now, before we get into all the places the Session 9 excels, lets address a couple of nitpicks. We’d like to see one more size added to the lineup. At 5’11 we found ourselves split on thinking a 465 may be a touch short but knowing we’d not be happy with how long a 495mm reach would feel. A 480mm reach option with a 505mm XL or are R4 would be our suggestion. Next up is the choice to go with a 180mm rear rotor. We’re not sure if Reece Wilson, Loris Vergier or the rest of the Trek Race team are using 180mm rear rotors, but we’d absolutely like to see a 200mm out back. We reached out to Trek and while they said they choose a 180 for a more balanced braking feel, they hinted that next year we may be seeing larger rotors getting spec’d, which is definitely a smart move.

Third on our short list of criticisms is the bike’s behavior on slower speed technical corners, specifically switchbacks. During our testing we exclusively ran the Session 9 in full 29er mode and noticed that trying to get the back tire to snap late into corners or squaring up switchbacks, was a bit of an awkward effort. It seems that the 445mm long chainstays, that get even longer once into the travel, combined with the G5 tire’s Velcro-like traction meant we had a bit of a learning curve. It wasn’t the easiest rear end to correct with a simple slide or twist of the hips. Picking the race line through corners worked much better than coming inside and trying to get the back end to come around. Something we find ourselves doing a lot in the loose, rocky trails of Mt. Bachelor.

If you’ve got open trails and corners that don’t close off awkwardly, then it likely won’t be an issue you’ll have to deal with. We don’t see too many World Cup DH courses that have corners like that, but sadly, we don’t always get to ride World Cup DH courses, instead we ride trails built 20 years ago before modern geometry was a thing.

Once out of the tight stuff and charging at speed, the Trek Session 9 let’s you know how happy it is. The high pivot Session rewards riders who keep their fingers off the brakes and want to ride faster than their brain wants them to. It is fast and does an incredible job of smoothing out choppy terrain, obstacles and even slower riders who won’t get out of your way. Just kidding, don’t run over other trail users! In all seriousness though, this bike continually had us playing a game of chicken as we’d see a corner approaching yet it felt so good eating the braking bumps that we DID NOT want to touch the brakes and slow down. I hate braking bumps. My fingers hate braking bumps. My feet hate braking bumps. Yet, this bike somehow made me feel like Eli Tomac grazing the top of a supercross whoop section.

Similarly, small to medium-sized trail obstacles like rocks and roots were no match for the Trek Session 9’s suspension. The mid-high pivot and wheel path worked so well at moving out of the way that foot feedback was almost non-existent and we were able to maintain our attack position on the bike without feeling like we were getting bucked or bounced around and fighting to keep in a stable position. The Boxxer fork definitely needed some volume reducers added but the rear shock tune and OE-spec’d spacers in the Super Deluxe Ultimate DH are spot on for our 170-175lb rider weight and advanced riders. We couldn’t have wanted anything more out of the rear suspension when it came to plowing terrain and going fast.

When it came time to hit jump trails, the new Trek Session 9 is plenty capable. It’s not going to be the bike Trek’s C3 athletes choose to ride at Rampage, Crankworx events like A-Line Race or other jumpy days, but if you don’t want to buy a Session Park and a Session race bike, it will do. Where some DH bikes favor jumpy, bike park riders, the Session 9 is designed to go fast! There are some great bikes that offer impressive performance in both areas, the Canyon Sender comes to mind, but we think riders who are looking at the Session 9 will likely be focusing their time and energy on racing raw, high speed chunk rather than sessioning flow trails.

The Wolf’s Last Word

Last year we made a pretty bold claim when we reviewed the Canyon Sender and said it was the best downhill bike out. The Trek Session had us questioning that claim so much that we spent the last month riding both bikes in a head to head format with timed runs and we’re working on finalizing now, so be sure you stay tuned. Even without the final verdict in, the fact we questioned how the Session stacks up against the Sender means it’s a helluva downhill bike!

Price: $6999/£6300 Weight: Size R2 – 36.6lbs Website: Trekbikes.com

SPECIFICATIONS

CHASSIS Frame: Alpha Platinum Aluminum | high main pivot | idler pulley | 200mm Fork: RockShox Boxxer Ultimate | 200mm Shock: RockShox Super Deluxe Ultimate DH

COCKPIT Handlebar: Bontrager Line Pro | OCLV Carbon | 820mm – 15mm Rise Stem: Bontrager Line Pro | 50mm Shifters: SRAM X01 DH, 7-Speed Brakes: SRAM Code RSC Saddle: Bontrager Arvada Seatpost: Bontrager Rhythm Elite

WHEELS Wheels: Bontrager Line DH 30 Tires: Bontrager G5 Team Issue | 29×2.5″

DRIVETRAIN Bottom Bracket: SRAM DUB Derailleur: SRAM X01 DH Crankset: SRAM X01 DH | 34t | 165mm Cassette: SRAM PG-720 | 11-25 | 7-Speed Chain: SRAM PC-1110

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Trek Warranty/Customer Service Experience?

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What's you guys experience with Trek when it comes to warranty stuff? I ask because I am really struggling to stay on board the Trek train. I bought a ProCal and within 300 miles the rear wheel bearings were shot. I was wanting carbon wheels anyways so I took it as a good opportunity to buy a set of Kovee 23 wheels. That was November 8th. Since then the original stock wheel has been at the shop. Trek first sent the wrong bearings. Then the shop discovered the end cap was damaged as well. Trek has sent 3 different end caps, all of them were the wrong one and did not fit. I STILL don't have a stock rear wheel. Now, I broke the rear Kovee hoop 2 weeks ago. I go to my Trek shop and he calls them up. They are going to warranty it for the 200$ replacement fee listed in their wheel protection agreement. Since I don't have the Kovee OR the stock wheel, the rep said they would just ship a new Kovee and new stock wheel (since they can't figure out what parts to ship for the original one) at the same time. He was on speaker, so I heard with my own ears they were shipping out last Monday, January 15th. Fast forward to today. It has been 3+ months with no stock wheel and 2 weeks with no replacement carbon wheel. Does Trek always suck this bad? Or am I just this unlucky?:madman:  

I have had only very good experiences with Trek warranties. I have had three warranties issues on an old '12 OCLV Superfly 100 frame: 1. delamination in the seat tube--replaced front triangle in about a week. 2. creaked chainstay right behind the chain wheel (this happened twice)--both times replaced in about a week. That frame was notorious for problems. But it did ride well! It could be your shop's relationship with Trek. Perhaps they have an outstanding balance owed to Trek for bikes and/or parts. Bike manufactures don't like to continue supporting bike shops that owe them money. (It is important to note, that I don't know you or your shop and this is pure speculation on my part.) Maybe it is time to see if your bike shop can contact the Trek outside rep. They often have more information and can get things moving along, that is if the relationship between the rep, the shop, and Trek are all in good standing. The last option is to take the whole mess to a different Trek bike shop and see if they can do something to get you back on your bike asap. Even if that other shop is in a different town nearby, it could be worth the effort. Another option is to call Trek customer service directly yourself. Know that this is not normally received well by your LBS. It undermines that relationship. Trek is one of the largest bike manufacturers in the world. Because of their scale, sometimes things fall through the cracks. That is part of the reason it is so important to have a good relationship with your LBS and they in turn have a good relationship with their suppliers. Trek generally has a good staff working, both in house as well as representing their line as outside reps. Good luck and in the future, consider some different wheels made by someone other that Trek! Haha!  

beastmaster said: Good luck and in the future, consider some different wheels made by someone other that Trek! Haha! Click to expand...

It sounds like the issue is not Trek, but your local shop. I’ve had nothing but good experience with Trek, and have heard numerous stories of Trek replacing wheels and frames when in marginal circumstances. ANY Trek authorized dealer can handle warranties. Sometimes a larger column shop has more pull. Sent from my iPhone using Tapatalk  

Slowtalker said: It sounds like the issue is not Trek, but your local shop. Click to expand...

202cycle said: Definitly a shop issue. Click to expand...

I had my 9.8 frame replaced with an upgraded 9.9 frame/ shock after discovering a few small cracks around the seat/top tube junction. Trek, along with my LBS were excellent. I had an answer within a few hours and my new frame at the shop and built up all within about 4 days. I’ll forever stay with Trek because of my experience and I can be confident spending my money on their brand. Sent from my iPhone using Tapatalk  

I have to say that my warranty experiences with Trek have been excellent. The issues involved blown shocks, bad wheel bearings, and bad pivot bearings on two different bikes. Sorry you're running into obstacles.  

Definitly a shop issue. This is not typical of Trek Warranty. I process a number of warranties through Trek every year (for the last 18 years) and have never had a situation like this. I tend to stay on top of my claims though, and call Trek if things aren't happening fast enough for my liking. I also double check through the tech site to make sure I'm getting the right parts.  

A little birdy tells me your wheels are out for delivery today. I would follow up with your shop if you have not already.  

Birdie was right! Mounted and ready to ride tomorrow!  

My experience with Trek across 3 bikes, Superfly FS, Fuel Ex and Remedy has been nothing short of exemplary.. they usually decide quickly and get the new item to the LBS in short order. My only delays have been waiting for 9.9 frame parts to be made, painted and sent to the LBS. All fitting has been at their expense and comms have been good. I had a problem with a set of Line Pro 30 wheels and they replaced them too... It's been a factor for me on MTB's so getting warranty items resolved makes a difference. The LBS relationship makes a difference in my view....  

I work P/T in a trek shop. I have seen them cover stuff that was at best questionable and at worst an outright lie. They have the best coverage in the business in my opinion. They are usually faster than this though. We at our shop will keep the customer informed on issues like this.  

Only one frame issue in 31 years of riding Treks. Painless exchange. I will only buy new Treks. Local shop stands behind anything. Not cheap but worth it.  

2016 Farley 9.6 was my first Trek, I love the bike but the freehub has failed 3x. The pawls blow. I've had the bike 1.5 years and they just warrantied the hub again. So, shitty hub but awesome of Trek to stand behind it. They also warrantied the frame, with a matching fork.  

I have had a couple warrant claims with frames and components over the years and Trek has been fantastic. My local bike shop West Michigan Bike & Fitness has been amazing in helping me and I think this is the key to getting things done quickly with any manufacturer when you have an issue.  

Local shop and Trek came through for me when I cracked the frame on my '16 Fuel EX 9.8. Trek gave me a couple of options, and I went with a credit value of above blue book on the 9.8 toward a '18 Trek. I went down two notches in the model line, so the credit will cover a whole new bike plus a couple of upgrades. Bike is on the way as we speak. Whole process took less than two weeks. With service like this I'm sticking with Trek as long as they keep making bikes I like. FWIW Trek would have replaced the frame with an '18 9.8, but there were many compatibility issues. They said they would cover the cost of new parts, but I would have ended up with a mix of old and new parts. The bike was old enough that some of the older wear items I would be keeping were due for replacement or service. New bike with all new warranties at no out of pocket expense sounder better to me.  

Hey all - wanted to resurrect this thread and get some advice - I hit up against some rocks and put 2 cracks in my '17 Slash. I submitted for crash replacement through LBS and was offered 20% off MSRP for a new frame + I would have to pay shipping, a LBS handling fee and tax (I'm assuming this is taxed although I didn't explicitly ask - and tax her is 8.5%), so I would have to pay over $3300 to crash replace a $3600 a frame that is a year old! I wasn't expecting a free frame or anything, but 20% off full retail + fees does not really seem to be taking care of your customers. I could just wait for a demo day or sale and get a much better deal. Researching the interwebz, it seems like many Trek crash replacements and especially other bike companies have taken care of their customers much better than this - I see a lot of 20% off dealer cost (which I believe is 20% off $2500, a much more generous crash replacement that is actually taking care of a customer). How do I get these more generous crash replacements? Do I bypass the LBS and contact Trek directly? Also, I do have a couple industry contacts, but I hate calling in favors and giving them more work to do on my behalf unless it would make a huge difference, which may be worth it in this situation. Thanks for your advice!  

skyno said: Hey all - wanted to resurrect this thread and get some advice - I hit up against some rocks and put 2 cracks in my '17 Slash. I submitted for crash replacement through LBS and was offered 20% off MSRP for a new frame + I would have to pay shipping, a LBS handling fee and tax (I'm assuming this is taxed although I didn't explicitly ask - and tax her is 8.5%), so I would have to pay over $3300 to crash replace a $3600 a frame that is a year old! I wasn't expecting a free frame or anything, but 20% off full retail + fees does not really seem to be taking care of your customers. I could just wait for a demo day or sale and get a much better deal. Researching the interwebz, it seems like many Trek crash replacements and especially other bike companies have taken care of their customers much better than this - I see a lot of 20% off dealer cost (which I believe is 20% off $2500, a much more generous crash replacement that is actually taking care of a customer). How do I get these more generous crash replacements? Do I bypass the LBS and contact Trek directly? Also, I do have a couple industry contacts, but I hate calling in favors and giving them more work to do on my behalf unless it would make a huge difference, which may be worth it in this situation. Thanks for your advice! Click to expand...

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Trek Session // RideWrap Tailored Protection™ Frame Kit

US $125.00

Specific to your Trek Session. Our Tailored Protection™ Frame Kit covers up to 95% of your Frame and ensures your bike is protected.

Description

Frame Protection for your Trek Session.

This kit includes bikes from production years: 2018, 2019, 2020, 2021, 2022, 2023, 2024.

Wheel Sizes include 27,29.

• Your RideWrap Tailored Protection™ kit has the highest available coverage on the market thanks to a proprietary design process. Kits are tight to extremities and narrow seams are strategically located.
• RideWrap protection film is virtually invisible. Optically clear protection means your bike is the center of attention.
• RideWrap protection film is self-healing. Minor marks and scuffs will disappear with the warmth of a sunny day.
• RideWrap has a low surface energy and is hydrophobic. This means that less dirt sticks to your bike and it is easier to clean.
• RideWrap protection film has a 10 year warranty against yellowing and cracking.

Designed, engineered and tested with proprietary technology in Whistler, BC.

Please carefully confirm that this product is for the correct model, year, frame material, wheel size, and size. RideWrap Tailored Protection kits are specific to the features of the frame/fork. If you select anything other than your actual frame/fork, the protection kit will not fit.

• Coverage: ~95%
• Included in the box: Protection kit, install key, pre-install cleaning wipes, squeegee, install solution concentrate, Microfiber, and RideWrap sticker sheet.
• Finishes Available: Clear Gloss or Matte
• Made with high-quality RideWrap materials

Tailored Protection not available

We strive to have the most bike protection kits in our catalog so that you can get the protection your bike needs, we’re sorry this one is not available at this time.

Our team is working hard everyday to add new current model bikes to our inventory.

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protecting high risk areas of the bike. The Covered Kit offers a generic fit per frame style to cover high wear areas.

Key areas are given treatment. The Essential Kit is perfect for cable rub and protecting against wear and tear.

Banshee Legend< // RideWrap Tailored Frame Protection Kit

• Brand : Banshee
• Model : Ledgend
• Year : 2018:
• Wheel Size : 27
• Frame Material : Carbon

What is Trek Session Bike Frame Protection ?

Bike frame protection components provide a barrier between your bike and whatever the trail, travel, or storage troubles throw at it. They keep your bike looking fresh and protect the investment you make when purchasing a bike. RideWrap protection components take the abuse, so your bike doesn’t have to.  Our protection products offer protection from trail debris, shuttle abrasion, travel damage, and talent deficiencies. Protect your bike and your investment with RideWrap protection components so you can ride more and worry less .

Trek Session frame protection benefits

RideWrap Bike frame protection products keep your bike looking fresh. They protect your frame and fork from damage.  Using RideWrap protection products increases the resale value of your bike by protecting it from scrapes, scratches, and regular wear and tear.  RideWrap protection films make your bike easier to clean. The hydrophobic quality of the film sheds mud and speeds up wash time.  RideWrap gives you confidence to focus on the ride not the consequences. Charge harder, pedal further, and ride more knowing your bike is protected.  Now get out there, ride more and worry less.

Keep your bike looking fresh.

Increase resale value.

Focus on the ride, not the what-if.

Reduce time spent washing.

6.9 reasons to protect your bike

What will happen in the future and why is it important to protect your bike this year? If you’re like us, then you’re already …

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Looks like a Session… or does it? The benchmark of downhill mountain bikes is back with a whole new look—and a whole lot of new speed to go with it. Park runs or World Cup circuit, Session finds the fast on the rowdiest trails with a new high-pivot frame design, 200mm of travel, and the world’s best suspension tech.

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The winningest downhill bike Raking in thirteen World Cup DH gold medals, Session takes the cake as the winningest race bike of 2021. With plenty of gold medals under its belt, it’s no surprise Session earned the title as the fastest downhill ride of the year from both Pinkbike and Global Mountain Bike Network.

All speed, no hangups Session’s high-pivot suspension design The Session features a high-pivot suspension design that results in a rearward axle path, allowing the back wheel to move with the rearward force produced by bumps rather than against it. On the trail, this translates to smoother suspension that doesn’t get hung up on obstacles and instead maintains more forward momentum and provides better grip.

Less kickback. More performance. Session’s idler pulley Pedal-kickback is that feeling you get when your crank rotates backward as your suspension compresses. It’s the result of tension caused by chain growth—when the rearward axle path increases the distance between your cogs and front chainring. To keep you rolling smoothly on even the rowdiest lines, the new Session is equipped with an idler pulley that routes the top section of the chain closer to the high-pivot and virtually eliminates chain growth and all of its negative effects.

Tune for your trail

Session now features a Mino Link suspension adjustment so you can tune your ride for your kind of session. Choose a firmer 25% progression for race day or the plusher 20% progression for park days.

New reach-based sizing

The new Session has a sizing strategy based on reach rather than seat tube length, which lets you choose the size that best fits your riding style. Size up for more stability at speed, size down for more maneuverability.

Size-specific chainstays

Ride balanced, whatever your frame size. Session’s chainstays grow to match the frame’s size, ensuring you get the right weight distribution for control on your biggest lines.

Run it mullet!

Every Session comes stocked for speed with 29er wheels, but the frame accommodates 27.5˝ wheels and party-in-the-back riders can run 29er up-front only.

Hitch without worry

Full-coverage armor helps prevent down tube damage from trail debris and makes for worry-free shuttling on tailgates and chair lifts.

Route it your way

Run your cables in whatever custom variation you prefer, externally for easy replacement or internally to prevent snags and hang-ups.

Additional trail bike options

Slash is a long-travel trail bike that looks like a monster truck and rides like a magic carpet. It’s built for big all-mountain terrain, racing the clock on rugged enduro lines, and having a rip-roaring good time in the rough.

Remedy is a hard-charging trail bike with 27.5˝ wheels, a 160mm fork and 150mm of rear travel, and all the stoke-worthy features that make it perfect for hitting jumps, roosting corners, and throwing down on the trail.