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IRCC Webform

Changes to the Web form

Please note that we’ve made some changes to the Web form.

As of November 14, 2023, when choosing to upload documents for some types of applications/enquiries, the free text box will no longer appear. If you need to provide additional information about the documents being submitted, please upload a letter of explanation with the documents.

If you want to ask general or case-specific questions about the application after uploading the documents, we invite you to submit a new IRCC Web form.

You may use this form if:

• You have submitted an application or profile .
• Your application has exceeded normal processing times . We will not respond to your enquiry if the application is within normal processing times .
• You wish to report important changes, such as a change in contact information, births, deaths, marriages, divorces, adoptions, changes in employment, withdrawal of application, refund request, or urgent requests. If you are reporting a change in contact information, it will take 5 business days for it to be updated. During this time you should continue to monitor your old contact information .
• You wish to add, change or cancel a representative and you are ready to upload your Use of Representative Form (IMM5476) or you authorize IRCC to release information from your case file and you are ready to upload your Authority to Release Personal Information to a Designated Individual (IMM5475).
• proof of travel (itinerary or ticket) that shows your full name, destination and travel dates;
• proof of payment for the travel that shows the date you paid, the full amount you paid, and how you paid;
• a letter explaining the reason for the urgency ; and
• proof of the urgency (e.g. a doctor’s note, death certificate, or letter from your employer).
• type of application (work permit, study permit or visitor record, etc) in the 'Your enquiry' field;
• approximate date that the application was submitted, if applicable, in the 'Your enquiry' field.
• complete address (including the postal code) in the 'Your enquiry' field. If the residential address is different from the mailing address, please provide both addresses;
• Unique Client Identifier (UCI) number / Client ID number, if you have one;
• online application reference number, if you have one;
• telephone number. If you have more than one contact number, please provide them all;
• screenshot(s), if possible.

Please select the name of the application that you have applied for. You must have already submitted the application in order to send your enquiry.

You will receive a confirmation by email as soon as the documents have been added to the file. If you need to provide additional information about the documents you are submitting, please upload a letter of explanation with the documents.

If you also want to ask general or case-specific questions about the application, we invite you to submit a new IRCC Web form .

Dependent child must be 19 or 20 or 21 years of age.

Information of dependent child

Your message must be in English or French, Canada's official languages. (Please limit the text to 1500 characters).

Note: If you are submitting an address change, include your new address (street name, street number, city, province, postal code and country). If you are submitting a change in email address, include and specify your old email address and your new email address.

A family name is a last name. A last name is also referred to as a surname.

For example: If a person's name is Mark Paul Jenkins, his last name is Jenkins. Family name as per your current passport/travel document.

A given name is the name(s) given to a person at birth and by which that person is most commonly referred to. A person's given name includes his or her first name and middle name.

For example: If a person's name is Mark Paul Jenkins, his given name is Mark Paul. Given name as per your current passport/travel document. If you do not have a given name you may enter N/A in the Given name field.

This is the day that you indicated when you were born on your application to IRCC.

If you do not know your date of birth, you may have entered the date that appears on your passport, travel document or identity document. If your date of birth has only the year (e.g. 1985/**/**), you may select January for the Month and 01 for the day.

This is where you were born. It is the country you have entered on your application to IRCC.

A Client ID Number, also referred to as a Unique Client Identifier Number (UCI), can be found on any official document issued by an IRCC office, Case Processing Centre or a Canadian visa office outside Canada.

A person who has never dealt with IRCC before will not have a UCI. If you do not have a UCI, leave the field blank.

If adding a dependent child, please input the Principal Applicant’s (i.e. the parent’s) “Client ID number”, also known as unique client identifier (UCI).

An application number can be found on any official document or correspondence issued by an IRCC office, Case Processing Centre or a Canadian visa office outside Canada.

If adding a dependent child, please input the Principal Applicant’s (i.e. the parent’s) “Application ID number”.

Representative: A person who has the permission of someone wanting to immigrate to Canada to conduct business with IRCC on their behalf. The representative can be paid or unpaid. When someone appoints a representative, they may also authorize IRCC to share information from their case file with this person. Canada’s immigration law covers representatives and defines the terms of their services.

See Immigration consultant , Authorized representative .

If you are a Regulated Canadian Immigration Consultant then please enter your member number here.

Leave this section blank if you are not a consultant or you are not using a consultant for your application.

Regulated Canadian Immigration Consultants are approved by the Immigrant Consultants of Canada Regulatory Council. Consultants may represent a client before IRCC.

By supplying your email address (in your enquiry or previously in your application), you have initiated an email communication with IRCC. By this action, you have authorized IRCC to use the email address provided by you for communication with you including the transmission of personal information on your file/case. When you supply your email address to IRCC, it is also understood that you are aware that this channel may not be a secure channel. IRCC is not liable for the electronic disclosure of personal information to a third party where IRCC has taken reasonable means to ensure the identity of the party. IRCC is also not liable for the misuse of this information by a third party.

See IRCC policy on internet use .

Protect your personal information: IRCC takes the confidentiality of your information seriously as we use sophisticated security techniques to protect your privacy. Clients should be careful to protect their application number, client ID number, date of birth and all other personal identification information. As these personal identifiers may allow individuals to receive information about their files from IRCC via email, clients should not share this information with unauthorized third parties.

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USCIS I-131A Application for Travel Document Fee

Before you start the payment process, eligibility.

Anyone can pay the I-131A filing fee from anywhere in the world. Whoever pays the fee must use a credit or debit card or U.S. bank account.

The current filing fee is $575.00

You must submit your filing fee before going to a U.S. Embassy or U.S. Consulate to file your Form I-131A. You must bring evidence of payment with you when you appear in person at your nearest U.S. Embassy or U.S. Consulate to file Form I-131A.

Refund Policy

USCIS does not refund fees, regardless of any action we take on your application, petition or request, or how long USCIS takes to reach a decision.

By continuing this transaction, you acknowledge that you must submit fees in the exact amount and that you are paying the fees for a government service.

Please refer to the instructions for the form(s) you are filing for additional information or you may call the USCIS Contact Center at 800-375-5283. For TTY (deaf or hard of hearing) 800-767-1833.

Information You May Need

To pay the fee, you will need the correct first and last names, date of birth, and A-Number as they appear on the lawful permanent resident's (LPR's) Green Card or Reentry Permit.

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Travel documents for foreign citizens returning to the U.S.

If you are a citizen of another country and have been living in the U.S., you may need special documents if you leave the U.S. and then return.

Travel documents for permanent and conditional permanent residents

If you are outside the u.s. for less than one year.

If you are a permanent or conditional permanent resident who has been away from the U.S. for less than one year, you will only need to show your Green Card upon re-entry to the U.S.

If you are outside the U.S. for one year or longer

If you are a permanent or conditional permanent resident who has been outside the U.S. for one year or longer, apply for a re-entry permit before you travel. Use Form I-131 - Application for Travel Document .

• For permanent residents, the re-entry permit is valid for two years from the date of issue.
• For conditional permanent residents, the re-entry permit is valid for two years after the date of issue. Or it is valid up until the date you must apply for removal of the conditions on your status , whichever date comes first.

Travel documents for other foreign citizens living in the U.S.

If you are a foreign citizen re-entering the U.S., the documentation you need may depend on your immigration status:

• Advance parole - You may use advance parole to re-enter the U.S. without applying for a visa. It is commonly used for re-entry by people in the process of applying for permanent residence, applying for a status adjustment, or applying for asylum.
• Refugee travel document - You may be able to use this document to re-enter the U.S. if you have refugee or asylum status.

If you need help, contact U.S. Citizenship and Immigration Services (USCIS) .

LAST UPDATED: May 22, 2024

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Form Finder -- Passport Forms

If you are applying for a U.S. passport, use the Passport Form Filler to fill out our primary forms (DS-11, DS-82, DS-5504, and DS-64) online and print them. The Form Filler will save you time and reduce the chance of errors on your form.

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Application for a Permanent Resident Card (PR card) or Permanent Resident Travel Document (PRTD) [IMM 5444]

Download the form.

Application for a Permanent Resident Card or Permanent Resident Travel Document [IMM 5444] (PDF, 2.7 MB)

Don’t fill out this PDF form if you apply online

You’ll fill out a digital version of this form if you apply in the Permanent Residence portal .

If you submit a paper application

You must download the form and fill it out electronically. You must also validate the form before printing and signing it.

How to download, save and open this form

• Use your computer. The form may not open on tablets or mobile phones .
• For most Internet browsers, clicking on the link above will automatically download the form.
• If the form doesn’t automatically download, right-click on the link and select “Save as.”
• After you download the form, open it using Adobe Acrobat Reader.

 Open this form in Acrobat Reader

• You need Acrobat Reader version 10 or higher to open our forms.
• Get the latest version of Acrobat Reader .
• Select “ File ” from the top menu.
• Click “ Open. ”
• Find the location where you saved the form, click on the file, and click “ Open. ”

Complete the form

Read the step by step instructions on how to complete the form.

Show instructions

1 – Applicant Situation

Please choose the option that describes your current situation in order to be directed to the relevant application form to complete.

Choose the option that describes your current situation:

• You’ll apply for a PR card.
• You’ll apply for a PRTD unless you want to renounce your PR status. To renounce your PR status, refer to the Application to Voluntarily Renounce Permanent Resident Status.

1.1 – Choose the option that applies to you:

Applying for a PR card

Choose only one (1) option:

• renew your present PR card (your current PR card has or will expire)  or
• replace a PR card that was lost, stolen, destroyed or never received  or
• get your first PR card (you have not been issued one before).

Applying for a PRTD

• my PR card was lost, stolen or damaged
• I do not have a valid PR card

1.2 – UCI number

Write your Unique Client Identifier (UCI) in the box at the top right hand corner. Your UCI is an 8 or 10 digit reference number that appears on all correspondence you receive from IRCC. You can also find your UCI on your old PR Card (if you have one). For more information, see  Where can I find my UCI?

1.3 – Language of correspondence

Would you like service (correspondence, interview) in English or in French?

1.4 – Date you became a PR in Canada

Write the date you became a permanent resident of Canada. You can find this on your  Record of Landing  (IMM 1000) or  Confirmation of Permanent Residence  (IMM 5292 or IMM 5688).

1.5 – Place you became a PR in Canada

Write the city and province in Canada, where you became a permanent resident. If your  Record of Landing  (IMM 1000) or  Confirmation of Permanent Residence  (IMM 5292 or IMM 5688) form shows the name of a port of entry (the airport or a border crossing where you became a permanent resident), provide the name of the port of entry as shown on the form.

2 – Personal Details

2.1 – full name.

Write your last name (surname or family name) and given names as they appear on your:

• Record of Landing  (IMM 1000),
• Confirmation of Permanent Residence  (IMM 5292 or IMM 5688),  or
• last permanent resident card (include a photocopy of your last PR Card in your application).

2.2 – Current name

Write your current last name (surname or family name) and given names, if different from question 2.1.

Note: This name will appear on your PR card. If you are applying for a PRTD and have changed your name, please ensure your passport reflects the new name. The name on your passport will appear on your PRTD.

2.3 – Physical Characteristics

Gender: Select one (1) option to identify if you are  F -Female,  M -Male or  X -Another gender.

Note :  If you are applying for a replacement/renewal PR card and choose to change your gender to ‘X - Another gender,’ you need to complete the  Request form for a Change of Sex or Gender Identifier (IRM 0002) (opens in a new tab)   and send it with your application.

If you are applying for a PR card, you will also need to provide:

• Eye Colour: Select the colour of your eyes from the drop down menu. If you have two different eye colours, select the colour of your right eye. If your eyes have a mix of colours, select the closest match from the list.
• Height : Write your height in centimeters.

2.4 – Birth Information

Date of Birth: Select your date of birth.

Country of territory of birth: Select the name of your country or territory of birth.

2.5 – Citizenship

Select the name of your country (or countries or territories) of citizenship. If you are a citizen of more than one country, list your other country of citizenship in the second space.

2.6 – Address in Canada (required only for PR card applicants)

Write the full address where you live in Canada with the postal code.

2.7 – Mailing address (required only for PR card applicants)

Write your mailing address, with the postal code, if different from your address in question 2.6.

All correspondence will be sent to this address if different from question 2.6 and if an e-mail address is not provided in your application.

Note :  Your PR Card will be sent to your residential address (the address where you live). PR Cards will only be mailed to post office (PO) boxes if this is your residential mailing address. It is important to note that PR cards will not be mailed to third party addresses (e.g. representatives, family members). If you do not provide your residential address, processing will be delayed.

2.8 – Your address outside Canada (required only for PRTD applicants)

Write the full address where you live outside Canada.

2.9 – Phone number

Tell us where you can be reached by telephone.

2.10 – Alternate phone number

If applicable, provide an alternative telephone number, which can include a business or cellular telephone.

2.11 – Email address

Provide an email address where you can be contacted.

Note : By providing your e-mail address, you are authorizing IRCC to send your correspondence to this e-mail.

2.12 – Marital status

Select from the drop down menu to identify your current marital status.

2.13 – Date of marriage/common-law

If you selected married or common-law, provide the date you were married or entered into a common-law relationship.

3 – Immigration History

Check the box that applies to you for questions 3.1 - 3.5.

3.1 – Removal order

Check one (1) box, Yes or No, to tell us if you have ever been issued a removal order from Canada.

3.2 – Inadmissibility report

Check one (1) box, Yes or No, to tell us if an immigration officer or a Canadian Border Service Agency officer has ever issued you an inadmissibility report under Subsection 44(1) of the Immigration and Refugee Protection Act  or has made the decision that you have not met the residency obligations for Canadian permanent residents.

3.3 – Lost PR status

Check one (1) box, Yes or No, to tell us if you have ever lost your status as a PR of Canada.

3.4 – Appeal to Immigration and Refugee Board

Check one (1) box, Yes or No, to tell us if you have ever submitted an appeal to the Immigration Appeal Division of the Immigration and Refugee Board against a decision on the residency obligation.

3.5 – Travel documents

Check the box(es) only if you have ever been issued one or both of the following documents:

• Travel document
• Permanent Resident Travel Document (PRTD)

3.6 – Immigration History Details

If you answered Yes to any of the questions from 3.1 to 3.4 and/or checked a box in question 3.5, use the space provided to write down details for each answer.

Note: If additional space is required, please include a separate document.

4 – Personal History

4.1 – address history.

Your Address History: You must list all the addresses you have lived at, inside and outside Canada for the past five (5) years, or since becoming a permanent resident if less than five (5) years ago. You must account for each month during this time. Leave no gaps in your travel, if applicable. Please ensure you list your addresses from the most recent address (your current address) to the oldest.

4.2 – Work/educational history

Your Work/Educational History: You must list all  your work and educational history inside and outside Canada for the past five (5) years or since becoming a permanent resident if less than five (5) years ago. Please ensure you list your work and educational activities from the most recent (current) to the oldest.

You must account for each month during this time:

• If you were self-employed, you must provide details of your self-employment.

Stating “not applicable” (or “N/A”), or leaving a question blank may result in your application being returned as incomplete.

5 – Residency Obligation – Time Spent Outside Canada

5.1 – travel outside canada.

Check one (1) box, Yes or No, to identify if you travelled or lived outside Canada in the past five years.

If you answered No, you will move on to the next question 5.7.

5.2 – Employment outside Canada

Check one (1) box, Yes or No, to tell us if you have been employed on a full-time basis by a Canadian business outside Canada or in the federal public administration or the public service of a province, while you were absent from Canada.

5.3 – Accompanying Canadian citizen spouse outside Canada

Check one (1) box, Yes or No, to tell us if you have been accompanying a Canadian citizen who is your spouse, common-law partner, or in the case of a child, your parent, while you were absent from Canada.

Note: Please provide proof of this persons Canadian citizenship and relationship to you as supporting documents.

5.4 – Accompanying Canadian PR spouse outside Canada

Check one (1) box, Yes or No, to tell us if you have been accompanying a PR who is your spouse, common-law partner, or in the case of a child, your parent, and who is employed on a full-time basis by a Canadian business outside Canada or in the federal public administration or the public service of a province, while you were absent from Canada.

5.5 – Time spent outside Canada

You must list all your absences from Canada in the past five (5) years, or since becoming a permanent resident if less than five (5) years ago, in the table provided. List the reasons for your absences from Canada based on the situations A to C. If none of these situations apply to you, select Other and provide a reason for absence which may include, vacations, absences due to employment that does not pertain to a Canadian business, and any other time you left Canada. Please ensure you list your absences in order from the most recent travel to the oldest.

Note: If you leave Canada and come back the same day, you do not need to include this travel as an absence in the table.

Period to be assessed :

The date in the “From” field should be the date from the past five (5) years preceding this application or since becoming a permanent resident if less than five (5) years ago.

The date in the “To” field, should be the date when you sign and submit your application form.

Your reason for absence must be one of the following options:

A: You have been employed on a full-time basis by a Canadian business or in the federal public administration or the public service of a province.

B: You have been accompanying a Canadian citizen who is your spouse or common-law partner or, in the case of a child, your parent.

C: You have been accompanying a PR who is your spouse or common-law partner or, in the case of a child, your parent and who is employed on a full-time basis by a Canadian business or in the federal public administration or the public service of a province.

Other: employment, studying, vacation, etc.

Note : If reasons A, B, or C apply to only a portion of your trip outside of Canada, and you were also abroad for a separate reason, please indicate this absence as two separate lines in the table. Do not enter any time you spent in transit while travelling through Canada. This does not count as travelling outside of Canada.

For example: John Doe travelled from Canada to United Kingdom, France and Italy in the past five years and for his time in Italy he was accompanying his Canadian spouse. This is how he would input his travel history.

Note: The day you departed and returned to Canada counts towards your residency as days you were in Canada, as such, those days will be excluded from the days counted towards the time you spent outside of Canada.

Enter the correct number of days you were absent from Canada, as a processing officer will exclude the day you departed and returned to Canada when processing your application.

Important :

If your total time spent outside Canada is less than 1095 days, you appear to meet the residency requirements.

If your total time spent outside Canada excluding reasons A, B or C, is equal to 1095 days or more, you may not meet the residency requirements.

If you have time spent outside of Canada as per situations B and C, please complete question 5.6 to provide the relationship of this person to you and their immigration status.

You may wish to proceed to question 5.7 to include any other information related to your personal circumstances that you feel would justify the retention of your PR status, if you appear to not be meeting your residency obligation. See Appendix A for more information on meeting the residency obligation.

5.6 – Spouse/partner details

Please provide details of the spouse or common law partner or parent that you have been accompanying. You must include with your supporting documents, a copy of proof of your relationship and the persons immigration status.

5.7 – Humanitarian and compassionate grounds

Use this space to provide any humanitarian and compassionate considerations that would justify the retention of your PR status should an officer determine that you do not meet the residency obligation,

Refer to the instruction guide for more information.

6 – Details Concerning Lost, Stolen, Damaged or Never Received Permanent Resident Card

Fill out this section only if you are applying to replace a lost, stolen, damaged or never received permanent resident card.

If you are applying to replace your damaged card, please send your damaged PR card with your application.

6.1 – PR card number

Provide your PR card number, if known.

6.2 – Date of issue

Provide the date of issue found on your PR card, if known.

6.3 – Status of PR card

Tell us if your PR card was lost, stolen, damaged or never received and provide the date and country or territory, if known.

6.4 – PR card (details)

In the space provided, share as much detail as possible regarding the circumstances of your PR card.

6.5 – Efforts to locate PR card

If you have lost your PR card, use the space provided to share the efforts you made to locate your PR card.

6.6 – Declaration (promise to destroy)

Check the box to confirm you have read and understood the declaration pertaining to the information you provided for your PR card.

7 – Consent to Disclose Information

History of Entries to Canada and income tax information and filing history:  If you authorize us to collect the history of your entries into Canada from the Canada Border Services Agency (CBSA), check ‘Yes.’ If you check ‘No,’ you may need to ask for your history of entries directly from the CBSA and send it to us, which could result in processing delays.

Check “Yes” and provide your Social Insurance Number (SIN) if you authorize IRCC to ask for your income tax and residency information for any taxation years needed to help the department determine if you meet the residency obligation as set out in Section 28 of the Immigration and Refugee Protection Act.

If you check  ‘No’ :

• you may need to ask for your income tax and residency information directly from the CRA, or
• your application may be sent to a local office for further review.

Either outcome may result in processing delays.

8 – Consent and Declaration of Applicant

Read all of the statements.

Click on the ‘ Validate ’ button located at the top of the form

Important information: Validating the form before printing makes sure that you have answered all the mandatory questions. This will help you to avoid delays in processing your application.

Sign and date the application form. Once the application form is filled out in the PDF, it should be printed and signed by hand.

• If you are less than 14 years of age: one of your parents or a legal guardian must sign the application.
• If you are 14 years of age or more but less than 18 years of age: Your application must be signed by you  and  one of your parents or a legal guardian.

Important information: Your application will be returned to you as incomplete if:

• the form is not signed and dated;
• your application is stale-dated (dated more than 90 days before we receive it;
• post-dated (dated into the future); or
• your application form contains electronic signatures. It must be signed and completed in original format.

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I-131F, Application for Parole in Place for Certain Noncitizen Spouses and Stepchildren of U.S. Citizens

ALERT: On Aug. 26, 2024, the United States District Court for the Eastern District of Texas, in Texas v. Department of Homeland Security,  Case Number 24-cv-306, administratively stayed DHS from granting parole in place under Keeping Families Together for 14 days. Subsequently, the court issued another order and the administrative stay remains in effect through Sept. 23, 2024.

To comply with the district court’s administrative stay, USCIS will:

• Not grant any pending parole in place requests under Keeping Families Together.
• Continue to accept filings of Form I-131F, Application for Parole in Place for Certain Noncitizen Spouses and Stepchildren of U.S. Citizens.
• Continue to schedule biometric appointments and capture biometrics at Application Support Centers (ASCs).

The district court’s administrative stay order does not affect any applications that were approved before the administrative stay order was issued at 6:46 p.m. Eastern Time on Aug. 26, 2024.

Use this form to request a discretionary grant of parole in place under  Keeping Families Together .

What This Form Can Help You Do

• Keeping Families Together

Frequently Asked Questions About Keeping Families Together

Form Details

Form I-131F must be filed online.

File Online

You can find the filing fee for Form I-131F by visiting our  Fee Schedule  page. There is no fee waiver available for Form I-131F.

Starting Aug. 19, 2024, you may file Form I-131F, Application for Parole in Place for Certain Noncitizen Spouses and Stepchildren of U.S. Citizens, online with the applicable filing fee. There is no fee waiver available for Form I-131F.

Each requestor, including noncitizen stepchildren, must file a separate Form I-131F requesting parole in place, and each requestor must have their own USCIS online account. A parent or legal guardian may create an online account for their minor child if the purpose is to submit a form on behalf of the minor. If a parent or legal guardian is not available, a primary caregiver or legal assistance provider may also help a child create their own USCIS online account. Information on creating a USCIS online account is available on the  How to Create a USCIS Online Account page.

• Frequently Asked Questions About the Keeping Families Together Process
• Form I-131F Filing Guide (PDF, 8.95 MB)

Filing Online

• How to Create a USCIS Online Account
• Tips for Filing Forms Online
• Online Filing for Attorneys and Accredited Representatives